Receptionist Jobs in Ohio

- 1,183 Jobs
  • Front Desk

    TW Motel 3.3company rating

    Receptionist Job In Hubbard, OH

    Our Travelodge motel in Hubbard is looking for an energetic candidate to serve our guests with a smile. Come join our team! Our front desk employees have an important role and requires someone with excellent guest service and communication. A great candidate would be able work during the week, on weekend and holiday shift as needed. Job Purpose: Serves guests by completing registration; controlling room assignments. Duties: * Welcomes guests by greeting them; answering questions; responding to requests. * Registers guests by obtaining or confirming room requirements; verifying preregistration; assigning room; obtaining information and signatures; issuing door cards. * Establishes credit by verifying credit cards or obtaining cash. * Directs guests to room. * Conveys information to guests by receiving and transmitting messages, mail, facsimiles, packages, etc. * Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel. * Maintains records by entering room and guest account data. * Collects revenue by entering services and charges; computing bill; obtaining payment. * Makes hotel and other reservations by entering or telephoning requirements; checking availability; confirming requirements. * Secures guests' valuables by placing valuables in safe deposit box. * Contributes to team effort by accomplishing related results as needed. Skills/Qualifications: Customer Service, People Skills, Quality Focus, Professionalism, Energy Level, Multi-tasking, Dependability, Thoroughness, Phone Skills, Data Entry Skills, Listening Prior experience is a plus! We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Required qualifications: Legally authorized to work in the United States 21+ years or older Preferred qualifications: 2+ years of experience in the hospitality industry At least high school diploma or equivalent or higher Reliable transportation to and from work Retail skills: addressing customer complaints Warehouse skills: FIFO stocking Management skills: resolving customer complaints Math skills: counting cash drawer Able to comfortably lift 20 lbs Available to work: overnight Available to work: holidays Available to work: early morning Available to work: weekends Available to work: weekdays Available to work: overtime
    $26k-35k yearly est. 60d+ ago
  • Receptionist

    MJ Morgan Group 3.6company rating

    Receptionist Job In Cleveland, OH

    Immediate opening for a Receptionist that excels in customer service and hospitality. This role provides an exceptional experience for anyone coming through the doors, whether that is visitors, clients or employees. This role is the face and the heartbeat of a well-functioning office. This position is in office, Monday through Friday, from 7:30 am until 4:30 pm. Qualifications include: Excellent communication skills, both verbal and written Proven problem-solving skills 3-5 years prior hospitality or reception experience is highly preferred, preferably in a professional services or hospitality environment. An understanding of Microsoft Office (Excel, Outlook, PowerPoint, Word) and PDF software is needed. Experience with Chrome River Expense Reporting, Elite WebView, Interaction, Cisco Telephone System, AskCody Meeting, iManage, and SharePoint is preferred but not required. Must be able to flex their schedule (with notice) in order to support the administrative needs of the office. Interviewing now. Contact us today.
    $23k-28k yearly est. 2d ago
  • Receptionist

    Staffing Solutions Enterprises 3.8company rating

    Receptionist Job In Cleveland, OH

    We are seeking a polished, professional, and highly personable Receptionist to join our legal client's team in Cleveland. As the first point of contact for their visitors and clients, the ideal candidate will be well-spoken, polished, and capable of representing the company in a positive and professional manner. This role requires excellent communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. Key Responsibilities: Greet and welcome visitors, clients, and employees in a friendly, professional, and courteous manner. Answer and direct incoming phone calls, take messages, and ensure prompt follow-up. Manage and maintain the lobby area to ensure a welcoming atmosphere for all visitors. Handle incoming and outgoing mail, packages, and deliveries. Provide administrative support to various departments as needed, including scheduling, data entry, and office organization. Maintain the office's visitor log and ensure compliance with security protocols. Collaborate with other team members to ensure smooth office operations and exceptional client service. Key Qualifications: Exceptional verbal and written communication skills, with a polished and professional demeanor. Previous experience in a corporate or front-desk role required. Strong organizational skills and the ability to handle multiple tasks simultaneously. Ability to remain calm and professional under pressure or in high-volume situations. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Ability to maintain confidentiality and demonstrate professionalism at all times. Strong attention to detail and problem-solving abilities. Personal Attributes: Personable and approachable, with the ability to build positive relationships with visitors and colleagues alike. Proactive, self-motivated, and able to work independently with minimal supervision. A team player who contributes to the overall success of the office. Polished appearance and impeccable manners. What We Offer: A dynamic and professional work environment. Competitive salary and benefits package. An inclusive, supportive company culture. If you are a highly professional and articulate individual who thrives in a fast-paced environment, we encourage you to apply and join our team in Cleveland! You may also send your resume directly to ariehl@staffsol.com
    $23k-28k yearly est. 3d ago
  • Operations Clerk

    Serta Simmons Bedding, LLC 4.7company rating

    Receptionist Job In Monroe, OH

    Be Part of the Future of Sleep! At Serta Simmons Bedding (SSB), we're more than a mattress company, we're a leading global sleep company with a mission to help people sleep better so they can live healthier lives. With a 150-year heritage in delivering industry-leading sleep solutions, we own iconic brands including - Serta , Beautyrest , Simmons and Tuft & Needle . What You'll Do: This role will support our operations, human resources, and finance functions. The ideal candidate will possess a strong ability to serve as a cross-functional partner, devise creative solutions, remove obstacles, and provide general administrative support to multiple stakeholders including both leadership and plant associates. Compiling analytical reports for use by operations Reviewing AP invoices daily to ensure accuracy and coding toward the correct general ledger account Processing of Bill of Ladings post shipment ensuring appropriate billing and document retention Providing Ad-hoc support for internal and external audits- compiling requested documents and performing research when requested and necessary Receipting of customer returns to validate return reasons and to ensure accuracy of product quantities and SKU#s General office management Supply Purchases Event Planning, Setup, and Management (Meetings, Meal Purchases, plant-related activities, etc.) General desktop support and engaging with the IT department as necessary to resolve issues File documents as necessary Accommodate plant guests Manage Access Control System, creating access badges as needed, and terminating access as necessary Supporting the customer service team to resolve customer requests for bill of ladings and to address invoicing discrepancies Occasionally serving as back-up to the HR Business Partner to conduct New Hire Onboarding and to address employee inquiries What You'll Bring 3-5 years of experience working in an administrative capacity requiring office management Compensation: $23 - $26 Per hour based on experience and degrees Why Work at Serta Simmons Bedding? When you join SSB, you become part of a winning and diverse team that is excited and committed to helping people get better sleep. We provide inspiring career opportunities, competitive benefits, employee perks, and the chance to be part of the future of sleep. Benefits and Perks (USA, Salary non-union- optional): Health, Dental, and Vision Annual employee contribution to HSA 401K with company match Paid Time Off / Vacation 12 company holidays Sick days Company paid short- and long-term disability Paid parental leave Discount programs including Friends and family Referral Bonus Tuition Reimbursement Employees are required to comply with COVID policies established by a vendor or customer. It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination, with respect to all terms and conditions of employment, based solely on a person's race, color, religious creed/religion, sex (including sexual orientation, or gender identity), pregnancy, childbirth or other related medical conditions, national origin, ancestry, citizenship status, disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping or expression), genetic information (including family medical history), or any other protected status except where a reasonable, bona fide occupational qualification exists. SSB will provide reasonable accommodations to applicants and employees who need them, as required by law. The hiring salary range for this position applies to where legally required, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable, as otherwise dictated by the appropriate Collective Bargaining Agreement.
    $23-26 hourly 3d ago
  • Receptionist

    Wealthquest

    Receptionist Job In Cincinnati, OH

    Wealthquest Corporation is seeking an experienced full-time Client Service Professional as a Receptionist in our Cincinnati, OH office location. The Receptionist plays a vital role in client experience, as they are the first point of contact, whether it be greeting visitors walking in the door or answering an incoming phone call. The goal for the receptionist is to serve clients and visitors with excellence in each interaction they have. Responsibilities Provide excellent service and care for clients as part of a team. Regular activities include the following: · Greet and welcome clients in a friendly and professional manner · Answer, screen, and direct phone calls to the appropriate person or department · Maintain a clean and organized reception area that is welcoming to guests · Assist with administrative tasks such as filing and data entry · Handle incoming and outgoing mail and packages · Coordinate and schedule meetings and conference rooms Qualifications · High School Diploma · Experience with multi-line telephone systems and office equipment · Excellent communication and interpersonal skills · Adept at prioritizing, problem solving, scheduling, and multitasking · Desire to work in a fast-paced environment · Ability to work independently and as part of a team · High attention to detail and accuracy · Strong organizational and time management skills · Proficient with Windows, Excel, Outlook, and Word and a high level of comfort with technology. An ability to adapt and learn new technologies is a must. · Ability to handle confidential information with discretion Preferred Qualifications: · 3+ years of receptionist or similar client service experience
    $22k-28k yearly est. 18d ago
  • Medical Receptionist

    Pyramid Consulting, Inc. 4.1company rating

    Receptionist Job In Olde West Chester, OH

    Immediate need for a talented Medical Receptionist. This is a 03+months contract opportunity with long-term potential and is located in West Chester, OH (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:25-66025 Pay Range: $21 - $24/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Answers telephone and directs calls to appropriate staff, makes daily patient, physician and other phone calls. Receives and routes messages, correspondence and administrative documents to the appropriate staff. Performs phone system/answering service functions. Manages the physician's outlook calendar as needed. Greets visitors and patients. Preforms patient check-in and check-out including full registration when necessary including determining all insurance coverage's as primary, secondary, tertiary, etc. and completing required paperwork for all appropriate patients. Responds to patient, prospective patient, drug reps and visitor inquiries in a courteous manner. Collects co-pays and outstanding balances. Obtains, records, and updates personal and financial patient information and signatures from Patients as determined by Medicare, State and Federal guidelines. Must stay abreast of current insurance rules and policies. Maintains cash drawer, logs co-pays and other payments, reconciles balances. May prepare and reconcile deposit slip. Verifies referrals and performs pre-certifications as appropriate. Types, mails, faxes correspondence as needed including sending patient letters, new patient paperwork, etc. Manages various work queues in EMR as needed. Orders office supplies and maintains front office and reception area cleanliness. All other clerical duties as assigned. Key Requirements and Technology Experience: Key Skills:EPIC, MS OFFICE, Insurance Verification. One to three years' experience Customer Service. Copier, fax, telephone system, postage equipment, and computer skills (Microsoft Outlook, Word, and Excel). Must be able to multi-task and maintain confidentiality. Strong verbal and social skills to facilitate working respectfully with patients, physicians, visitors, co-workers, and drug reps in person or by telephone. Excellent customer service skills. Excellent computer skills in order to utilize Electronic Medical Records systems to find and print records and to scan new records into the system and to utilize the Practice Management System to find whether or not a patient has been seen by this practice, to enter registration data, to scan insurance cards or other identification. Knowledge of health insurance coverage, requirements. Ability to make change if co-pays are collected, to post, and to balance the log sheet (basic math). Analytical skills required to make decisions based on the facility and clinical situation at hand. Knowledge of and compliance with HIPAA privacy requirements. High School diploma or equivalent. Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $21-24 hourly 5d ago
  • Front Desk Receptionist

    Diamond Cellar 3.7company rating

    Receptionist Job In Dublin, OH

    We are looking for a bright and energetic individual with an incredible personality to be the first and last face our customers see as a part-time receptionist at our Sawmill Road location. requires 16 hours - 24 hours per week during the hours of 9:30 AM - 6 PM Join our service team, where we strive to create the perfect experience for every person who walks through our door and add your own chapter to the Diamond Cellar Story. Attitude is everything - so grumpy people need not apply! We're looking for someone fun, welcoming and service-oriented. Most importantly, you must be kind - so, once again grumpy people need not apply! Diamond Cellar is a company rich in history with three generations based right here in Central Ohio for more than 70 years. We pride ourselves in providing the absolute best experience for our customers through our service. In addition to our large in-house design team, we represent some of the world's most renowned brands like David Yurman, Roberto Coin, Rolex, and many more. We believe in creating a fun, enjoyable, and pleasant environment for shopping and working and it shows by the number of employees who have worked here for over a decade. Diamond Cellar Holdings is an equal opportunity employer dedicated to promoting diversity of all levels of employees. While we appreciate your interest, please know that due to the large volume of applicants we receive, we are only able to contact the applicants best suited to the requirements of the position.
    $24k-30k yearly est. 28d ago
  • Front Office Associate

    People Architects

    Receptionist Job In Cleveland, OH

    Are you a friendly and organized individual with some experience in a front office or customer-facing role? Do you enjoy being the first point of contact and ensuring smooth office operations? If so, we have an exciting opportunity for you to join our team! What You'll Do: Be the Welcoming Face: Greet visitors and direct them to the appropriate person or area with a professional and helpful demeanor. Answer the Phone: Handle incoming calls professionally, take accurate messages, and route calls efficiently. Manage Information: Assist with data entry, filing, organizing documents, and maintaining office records. Maintain Office Appearance: Help ensure the reception area and common office spaces are presentable and organized. Provide Administrative Support: Assist with tasks such as photocopying, scanning, sending emails, and other general office duties. Handle Mail & Deliveries: Sort and distribute incoming mail and packages, and prepare outgoing mail. Address Inquiries: Answer general questions from visitors and callers, providing accurate information or directing them appropriately. Assist with Scheduling: Help coordinate appointments and meetings as needed. Contribute to a Safe Environment: Support efforts to maintain a safe and welcoming space for everyone. Utilize Basic Office Software: Work with standard office software (e.g., email, word processing). What You Bring: A Positive and Professional Attitude: You are friendly, approachable, and represent our organization well. Solid Communication Skills: You communicate clearly and professionally in person and on the phone. Good Organizational Skills: You can manage tasks and information effectively. Reliability and Punctuality: You are dependable and arrive on time. Some Prior Experience: You have some experience in a front office, reception, customer service, or administrative support role. Basic Computer Skills: You are comfortable using basic computer functions (typing, email, word processing). A Helpful and Proactive Nature: You enjoy assisting others and taking initiative. If you are looking to contribute to a dynamic team, we encourage you to apply!
    $26k-35k yearly est. 13d ago
  • Office Clerk

    Vossloh Tie Technologies

    Receptionist Job In Portsmouth, OH

    About Our Company: Rocla Concrete Tie Inc. is part of the Vossloh group, known for manufacturing rail concrete ties and slab tracks. We are an essential supply partner to Class I, regional and industrial freight railroads, as well as transits throughout North America. Introduction: The Office Clerk plays a key role in supporting the smooth and efficient operation of the manufacturing facility. This position is responsible for overseeing daily office activities, coordinating administrative processes, maintaining accurate records, and supporting departments such as production, HR, purchasing, and accounting. Responsibilities for Office Clerk: Manage front office duties, including answering calls, handling mail, and greeting visitors. Maintain organized filing systems for production records, employee files, purchase orders, invoices, and other documentation. Provide administrative support to managers and department heads. Assist with scheduling meetings, preparing reports, and tracking deadlines. Coordinate office supply inventory and place orders as needed. Support HR activities including onboarding, timekeeping, and maintaining attendance records. Collaborate with accounting to assist with invoicing, billing, and data entry tasks. Ensure compliance with company policies and safety regulations. Help with logistics coordination such as shipping documentation and delivery scheduling. Act as a liaison between the office and production floor to ensure effective communication. Qualifications: High school diploma or equivalent; associate or bachelor's degree in business administration or related field preferred. Minimum 2 years of administrative experience, preferably in a manufacturing or industrial environment. Strong organizational and multitasking skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams); experience with ERP systems is a plus. Excellent communication and interpersonal skills. Ability to maintain confidentiality and professionalism. Familiarity with manufacturing terminology and workflow is an advantage. Working Conditions: Office-based with regular interaction with the production floor. May require occasional overtime based on workload and deadlines. Rocla Concrete Tie, Inc. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law. As an affirmative action employer, we actively seek to build a workforce that reflects the diversity of our community. We are dedicated to providing equal employment opportunities and fostering a workplace where all employees can thrive and grow. We encourage applications from underrepresented groups and veterans.
    $25k-32k yearly est. 13d ago
  • Billing & Data Entry (Part-Time)

    Dayton Freight 4.6company rating

    Receptionist Job In Dayton, OH

    Centralized Billers are responsible for entering bills of lading into Dayton Freights internal inquiry system with speed and accuracy. Responsibilities Learn and retain industry terms as it pertains to billing Become familiar with National Motor Freight Classification Communicate any paperwork issues to the Service Centers Performing all necessary audits as assigned Enter proper Hazardous Materials bills as assigned Assist Service Centers with any questions relevant to billing Assist in identifying and communicating all issues relevant to billing Review weekly Error Report for feedback and accuracy of corrections Qualifications Exceptional data entry skills Can work in a fast paced environment Able to work late afternoons and evenings Benefits Stable and growing organization Part-time pay beginning at $14.45 per hour Professional, positive and people-centered work environment Flexible hours Fast-paced work environment **This is a 2nd shift position.
    $14.5 hourly 41d ago
  • Data entry

    Global Channel Management

    Receptionist Job In Mason, OH

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications EXPERIENCE: 2-3 years of claims processing/data entry experience Advanced Knowledge of PCs and spreadsheet applications (Excel, Access) Has a working knowledge of interface systems (i.e. Metastorm, Exclaim, EyeNet, AS400) Additional Information $14/hr 12 months
    $14 hourly 60d+ ago
  • Dental Front Desk Receptionist

    Axesspointe Community Health Centers 3.6company rating

    Receptionist Job In Barberton, OH

    SUMMARY: Coordinates dental clinic appointments; provides reception services for patients; maintains patient charts; assists the Chief Dental Officer in business performance; and represents the clinic in all patient interactions. SUPERVISOR: Dental Department Coordinator DUTIES AND RESPONSIBILITIES: * Provides exemplary customer service. * Answers incoming calls, schedules appointments, transfers calls to appropriate department, completes a virtual "Telephone Encounter" in current operating system and assigns to appropriate staff. * Schedules patients accordingly in the current operating system. Consults with designated staff persons regarding walk-in patients. * Checks patients in and out in a timely manner. * Completes patient registration, including accurate data entry, insurance verification and/or assigning in-house Sliding Fee Scale, scanning all appropriate documents. * Collection of co-payments at time of service, understanding of payment arrangement policy and able to assign accordingly, daily reconciliation of funds collected. * Assists consumers in obtaining access to a single and streamlined application process (Federal portal) that will enable them to determine if they, or a family member, are eligible for enrollment under Medicaid or CHIP or if they are eligible for financial assistance for a qualified health plan offered through the Marketplace and, if so, facilitates the enrollment. * Provides information and assistance in a fair, accurate, and impartial manner that is culturally and linguistically appropriate to diverse communities and accessible to individuals with disabilities. * Occasional travel as needed. Requirements MINIMUM QUALIFICATIONS: Education, training and / or experience that demonstrate possession of the knowledge, skills and abilities stated above. Required experience and education: * High School diploma required. Bachelor's degree in a human service field or equivalent experience preferred. * One to three years of experience working with underserved and vulnerable populations preferred. * Able to use multi-line telephone system. * Knowledge and demonstration of eligibility and enrollment requirements; knowledge of qualified health plan options. * Knowledge of HIPAA policy to assure patient privacy. LICENSES OR CERTIFICATIONS REQUIRED: * None COMPLIANCE: This position requires compliance with API's written standards, including its Compliance Program and Standards of Conduct and policies and procedures. Such compliance will be an element considered as part of the regular performance evaluation. Failure to comply with API's Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or API's Written Standards or, for managers and supervisors, fails to detect non-compliant conduct where reasonable efforts would have resulted in detection, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with API's Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance through Appropriate Disciplinary Actions. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, and use hands to finger handle or feel; to talk; or hear. The employee is frequently required to reach with hands and arms. The employee must occasionally stand, walk, climb or balance, stoop, kneel, crouch or crawl. The employee must be able to frequently lift up to 25 pounds. The employee may occasionally be required to lift 25 to 50 pounds; however, this is not essential; duties may be shifted to accommodate lifting restrictions. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to use close vision (clear vision at 20 inches or less). The employee will occasionally be working near moving mechanical parts, be exposed to outdoor weather conditions and exposed to a risk of electrical shock while running the copier, printer, other standard equipment and answering the telephone. The noise level in the work environment is low to moderate. Stress level can be high at times. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.
    $32k-36k yearly est. 48d ago
  • Billing & Data Entry (Full-Time)

    Part-Time Dock Worker/Forklift Operator

    Receptionist Job In Dayton, OH

    . Stable and growing organization Competitive weekly pay Professional, positive and people-centered work environment Fast-paced work environment Comprehensive benefits package: Health, Dental, Vision, AD&D, etc. Paid holidays (8); paid vacation and personal days Responsibilities Centralized Billers are responsible for entering bills of lading into Dayton Freights internal inquiry system with speed and accuracy. Learn and retain industry terms as it pertains to billing Become familiar with National Motors Freight Classification Communicate any billing issues to the Service Centers Performing all necessary audits as assigned Enter proper Hazardous Materials bills as assigned Assist Service Centers with any questions relevant to billing Assist in identifying and communicating all issues relevant to billing Review weekly Error Report for feedback and accuracy of corrections Qualifications Exceptional data entry skills Can work in a fast paced environment Able to work late afternoons and evenings Legally eligible to work in the United States Must be at least 18 years of age Fluent in English Benefits Stable and growing organization Competitive weekly pay Professional, positive and people-centered work environment Fast-paced work environment Comprehensive benefits package: Health, Dental, Vision, AD&D, etc. Paid holidays (8); paid vacation and personal days 401(k) plan, Company Match
    $25k-31k yearly est. 10d ago
  • Telephone Operator

    Uhhospitals

    Receptionist Job In Willoughby, OH

    Telephone Operator - (2500027I) Description The Telephone Operator works in a call center environment, where all the work is done by phone and computer with internal and external customers across the University Hospitals (UH) Health System. This position serves as a compassionate, trusted, and able resource for anyone seeking care or services at UH by intently understanding each person's unique need in order to efficiently and effectively match them with available resources and services across the UH system. The Telephone Operator will handle multiple calls and requests, responding quickly and professionally. In addition, the Telephone Operator will handle UH hospital requests for overhead paging, ensuring appropriate and accurate notifications for each situation to ensure the highest levels of patient care. This position requires critical thinking, problem-solving, active listening, and heightened professionalism to appropriately resolve each call while creating a relationship that supports the UH brand. Answers and screens all internal and external calls to the main hospital number and accurately directs them in a prompt and courteous manner to the appropriate resource. Pages and directs callers and emergency teams to the appropriate individual or department. Works with multiple hospital's audio and overhead paging systems. Provides daily maintenance service for the paging system and maintains a knowledge of the UH on-call system. Ensures that every individual who calls UH experiences the highest level of customer and personalized service by engaging with all callers in a professional and personable manner, as a representative of the UH Health System. Creates a sense of care for the patient/guest through active listening and excellent communication and demonstrates the highest level of customer service through courtesy and concern. Handles and manages a wide variety of patient inquiries regarding physicians, services, and logistics to ensure access to care with maximum throughput and minimal delay. Functions as an integrated team member and works collaboratively with other staff and providers across the UH Health System to improve patient experience and departmental efficiency. Appropriately escalates issues to leadership for support when needed and quickly and seamlessly meets and recovers any service delivery issues. Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Monday-Friday with rotating weekends and holidays. This is the night shift 11:00 PM to 7:00 AM. This position is at our Lake West Medical Center. Qualifications High School Equivalent / GED required. 1+ years of customer service-related experience or office experience required. Associates or Bachelors degree will be accepted in lieu of 1 year work experience required. Knowledge of medical terminology preferred. Excellent customer service skills and ability to use good judgment. Excellent verbal communication skills. Excellent listening skills. Strong interpersonal skills. Able to adhere to structured call center metrics in a closely monitored, fast-paced environment. Able to function independently and as a team player. Professional demeanor. Ability to maintain confidentiality. Proven good work and attendance record. Knowledge of basic office equipment, such as: telephones, computer systems, and fax and copy machines. Good spelling skills. Knowledge of phone and paging systems. Primary Location: United States-Ohio-WilloughbyWork Locations: 36000 Euclid Avenue 36000 Euclid Avenue Willoughby 44094Job: Information TechnologyOrganization: UHHS_Sys_OperationsSchedule: Full-time Employee Status: Regular - ShiftNights and WeekendsJob Type: StandardJob Level: Entry LevelTravel: Yes, 25 % of the TimeRemote Work: NoJob Posting: Apr 10, 2025, 2:38:13 PM
    $29k-37k yearly est. 1d ago
  • Telephone Operator 2 - 498699

    Utoledo Current Employee

    Receptionist Job In Toledo, OH

    Title: Telephone Operator 2 Department Org: Registration - 108820 Employee Classification: B2 - Classif'd Part Time AFSCME HSC Bargaining Unit: AFSCME HSC Primary Location: HSC H Shift: 2 Start Time: 11AM End Time: 7PM Posted Salary: Starting hourly wage is $15.61 Float: True Rotate: True On Call: True Travel: True Weekend/Holiday: True Job Description: Under general supervision by the Supervisor, provides assistance and information to consumers, business associates, patients, attending and resident physicians, non-UTMC physicians/offices, hospital staff, and the general public in response to requests and inquiries received by telephone. Directs customer to internal and external resources. Provides assistance in resolving minor problems and questions by providing information as necessary to assure consistent customer satisfaction. Exhibits exemplary customer service. Presents a professional demeanor at all times, includes adherence to professional dress code. Serve as an ambassador of University of Toledo in the community, demonstrating the institution's values, services and mission. Minimum Qualifications: High school diploma or GED required. Understanding of medical terminology strongly preferred. Acceptable level of experience in directly handling/diffusing emotion of aggravated callers and assisting such in a professional, calm manner. Experience with MS Office Applications and Star. One (1) courses or three (3) mos. experience in operating a switchboard system or automated call distribution system required. Intellidesk or other call center software applications preferred. Willingness to comply fully with all organizational and departmental policies and procedures. Minimum typing speed of 32 WPM. Knowledge of commonly-used training concepts, practices, and procedures required. Maintain a positive and professional demeanor at all times. Flexibility to attend seminars and other educational training forums at other locations. Communication and other required skills: Communicate effectively both verbally and in writing. Excellent public relations skills. Satisfactory participation in an acceptable, formal customer service training program within six months of hire. Computer keyboard & data entry experience. Ability to handle sensitive inquiries and contacts. Ability to learn TDY/TDD phone line. Ability to self-empower; to make decisions to assist callers with healthcare and other needs as they relate to the University of Toledo Medical Center. Ability to deal with stressful emergency situations. Conditions of Employment: To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. To further this effort, the University of Toledo Health Science Campus Medical Center is requiring candidates for employment to be nicotine-free. Pre-employment health screening requirements will include cotinine (nicotine) testing, as well as drug and other required health screenings for the position. With the exception of positions within University of Toledo Main Campus and the University of Toledo College of Medicine and Life Sciences, the employment offer is conditional upon successful completion of a cotinine test and Occupational Health clearance. Equal Employment Opportunity Statement: The University of Toledo is an equal opportunity, affirmative action employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. The University is dedicated to the goal of building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment and strongly encourages applications from women, minorities, individuals with disabilities, dual-career professionals and covered veterans. The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact the HR Compliance at ************************ or ************ between the hours of 8:30AM and 5:00PM or apply online for an accommodation request. Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the Main Campus of the University of Toledo.
    $15.6 hourly 60d+ ago
  • Commercial Commitment Typist

    Old Republic Title Company 4.7company rating

    Receptionist Job In Akron, OH

    Are you detail-oriented with a knack for organization and accuracy? Join our team as a Commitment Typist, where you'll play a critical role in examining commercial title records, producing title insurance commitments, and delivering precise reports to our valued clients. Hybrid Office Locations: Akron, OH; Plano, TX; Pittsburgh, PA Essential Duties and Responsibilities: Review and organize search data provided by customers/abstractors for completeness and accuracy. Type and/or review all products offered within the department. (Commercial insured and uninsured products) Review typed searches, commitments, and policies for accuracy in typing, content and information. Capable of using the internet to research property tax information, bankruptcies, state and federal tax liens and judgment information. Monitor and follow-up on problem files. Handle general internal and external customer inquiries without assistance. Resolve problem files in a timely manner or elevate to appropriate Manager or Risk Management. Consistently meet and exceed minimum production goals set for the position. Communicate with co-workers, management, clients and others in a courteous and professional manner. Assist Manager in training new staff members within the Production Unit. Ability to work from 8 a.m. to 7 p.m. Monday through Friday as business needs dictate. At times Saturday work is required. Must be personable, positive and a professional representative of the Company. Regular consistent attendance is required, that could include attendance at after hour Company events. Ability to accept supervision. Ability to foster, develop and maintain professional and collaborative working relationships. Must be able to get along with others, i.e., peers, supervisors, outside customers, and vendors. Ability to interact effectively and professionally with all levels of management, employees and customers by email, phone and in person. Ability to work overtime as requested and approved by supervisor. Perform other duties as assigned by supervisor: Complies with Company policies, procedures, regulatory requirements and complete mandatory company compliance training by prescribed deadlines. At a minimum, the ability to work your scheduled office hours, Monday through Friday. Ability to work overtime as requested by management. Dependable, reliable and punctual attendance is required, which may include attendance at after-hour company events. Ability to accept supervision as well as constructive feedback. Ability to collaborate and interact effectively and professionally with all levels of management, employees and customers by email, phone, video conferences and in person. Demonstrates courtesy, professionalism and is proactive and responsive to supervisor/manager, co-workers and customer needs and expectations. Other duties that may be assigned. Knowledge and Skills Required: Basic computer skills including proficiency in Microsoft Office Suite and Outlook. Ability to work in fast paced environment while successfully performing under extreme time constraints and meets prescribed deadlines. Strong attention to detail with excellent organizational skills, with ability to prioritize and handle multiple tasks and projects. Ability to act independently with sound judgment and take initiative. Written and verbal communications are clear, grammatically correct and business appropriate. #LI-MO1 Benefits may include: Comprehensive medical, prescriptions, dental and vision plans 401(k) plan with a discretionary company match Shareholder Purchase and Reinvestment Plan Basic life and accidental death and dismemberment insurance premium paid by the company Voluntary supplemental life insurance for employees, spouses and dependent children Fertility and Family Building Benefits Paid Disability benefits Paid time off programs 11 Company paid holidays per year Flexible spending account Health savings account (available to High Deductible Health Plan participants only) Employee Assistance Program Educational Assistance Program Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance Title insurance policies and certain escrow services for the employee's primary personal residence at no charge Transportation benefit plan for mass transit, parking and vanpool, in several markets Note: If you currently are employed by Old Republic Title (or one of its wholly owned affiliated companies) please get in touch with your human resources representative regarding the application process. For California applicants, please click the following link to view our CCPA Applicant Notice Old Republic Title is an Equal Opportunity Employer
    $24k-29k yearly est. 3d ago
  • Telephone Operator 2

    University of Toledo 4.0company rating

    Receptionist Job In Toledo, OH

    Title: Telephone Operator 2 Department Org: Registration - 108820 Employee Classification: B1 - Classif'd Full Time AFSCME HSC Bargaining Unit: AFSCME HSC Shift: 3 Start Time: 11PM End Time: 7AM Posted Salary: Starting hourly wage is $15.61 Float: True Rotate: True On Call: True Travel: True Weekend/Holiday: True Job Description: Under general supervision by the Supervisor, provides assistance and information to consumers, business associates, patients, attending and resident physicians, non-UTMC physicians/offices, hospital staff, and the general public in response to requests and inquiries received by telephone. Directs customer to internal and external resources. Provides assistance in resolving minor problems and questions by providing information as necessary to assure consistent customer satisfaction. Exhibits exemplary customer service. Presents a professional demeanor at all times, includes adherence to professional dress code. Serve as an ambassador of University of Toledo in the community, demonstrating the institution's values, services and mission. Minimum Qualifications: High school diploma or GED required. Understanding of medical terminology strongly preferred. Acceptable level of experience in directly handling/diffusing emotion of aggravated callers and assisting such in a professional, calm manner. Experience with MS Office Applications and Star. One (1) courses or three (3) mos. experience in operating a switchboard system or automated call distribution system required. Intellidesk or other call center software applications preferred. Willingness to comply fully with all organizational and departmental policies and procedures. Minimum typing speed of 32 WPM. Knowledge of commonly-used training concepts, practices, and procedures required. Maintain a positive and professional demeanor at all times. Flexibility to attend seminars and other educational training forums at other locations. Communication and other required skills: Communicate effectively both verbally and in writing. Excellent public relations skills. Satisfactory participation in an acceptable, formal customer service training program within six months of hire. Computer keyboard & data entry experience. Ability to handle sensitive inquiries and contacts. Ability to learn TDY/TDD phone line. Ability to self-empower; to make decisions to assist callers with healthcare and other needs as they relate to the University of Toledo Medical Center. Ability to deal with stressful emergency situations. Conditions of Employment: To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. To further this effort, the University of Toledo Health Science Campus Medical Center is requiring candidates for employment to be nicotine-free. Pre-employment health screening requirements will include cotinine (nicotine) testing, as well as drug and other required health screenings for the position. With the exception of positions within University of Toledo Main Campus and the University of Toledo College of Medicine and Life Sciences, the employment offer is conditional upon successful completion of a cotinine test and Occupational Health clearance. Equal Employment Opportunity Statement: The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect. The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus. Advertised: 12 Apr 2025 Eastern Daylight Time Applications close:
    $15.6 hourly 13d ago
  • Order Entry Specialist

    Staffing Solutions Enterprises 3.8company rating

    Receptionist Job In Cuyahoga Heights, OH

    Staffing Solutions Enterprises is excited to partner with a local manufacturing company that has been around for over 70 years to identify a detailed, friendly Order Entry Processor! This role is responsible for managing customer accounts and developing excellent customer relationships. Onsite opportunity in the Cuyahoga Heights area $55K-$60K 7:30am-4pm, Monday- Friday (may have flexibility on the start time) Why you'll love it here! Work for a company that values its employees Collaborative environment where everyone is focused on the same goal Consistent schedule, benefits, and a 401K What the ideal candidate needs to succeed: Ability to adapt to changing priorities Keen eye for detail with a focus on accuracy Excellent communication skills and self-motivation Some of your job duties: Process sales orders, generate confirmations, verify pricing, shipping information, and accuracy Prepare and document customer requests for price quotes, lead times, product line content, credit, and warranty issues Utilize the computer database program to process transactions, maintain records, research part numbers, and keep customers updated on the production status of orders Build trustful relationships with key contacts Requirements: High School Diploma or GED equivalency Three years of relevant customer service Computer proficiency and good working knowledge of MS Office
    $55k-60k yearly 16d ago
  • Telephone Operator 2 - 499006

    Utoledo Current Employee

    Receptionist Job In Toledo, OH

    Title: Telephone Operator 2 Department Org: Registration - 108820 Employee Classification: B1 - Classif'd Full Time AFSCME HSC Bargaining Unit: AFSCME HSC Primary Location: HSC H Shift: 3 Start Time: 11PM End Time: 7AM Posted Salary: Starting hourly wage is $15.61 Float: True Rotate: True On Call: True Travel: True Weekend/Holiday: True Job Description: Under general supervision by the Supervisor, provides assistance and information to consumers, business associates, patients, attending and resident physicians, non-UTMC physicians/offices, hospital staff, and the general public in response to requests and inquiries received by telephone. Directs customer to internal and external resources. Provides assistance in resolving minor problems and questions by providing information as necessary to assure consistent customer satisfaction. Exhibits exemplary customer service. Presents a professional demeanor at all times, includes adherence to professional dress code. Serve as an ambassador of University of Toledo in the community, demonstrating the institution's values, services and mission. Minimum Qualifications: High school diploma or GED required. Understanding of medical terminology strongly preferred. Acceptable level of experience in directly handling/diffusing emotion of aggravated callers and assisting such in a professional, calm manner. Experience with MS Office Applications and Star. One (1) courses or three (3) mos. experience in operating a switchboard system or automated call distribution system required. Intellidesk or other call center software applications preferred. Willingness to comply fully with all organizational and departmental policies and procedures. Minimum typing speed of 32 WPM. Knowledge of commonly-used training concepts, practices, and procedures required. Maintain a positive and professional demeanor at all times. Flexibility to attend seminars and other educational training forums at other locations. Communication and other required skills: Communicate effectively both verbally and in writing. Excellent public relations skills. Satisfactory participation in an acceptable, formal customer service training program within six months of hire. Computer keyboard & data entry experience. Ability to handle sensitive inquiries and contacts. Ability to learn TDY/TDD phone line. Ability to self-empower; to make decisions to assist callers with healthcare and other needs as they relate to the University of Toledo Medical Center. Ability to deal with stressful emergency situations. Conditions of Employment: To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. To further this effort, the University of Toledo Health Science Campus Medical Center is requiring candidates for employment to be nicotine-free. Pre-employment health screening requirements will include cotinine (nicotine) testing, as well as drug and other required health screenings for the position. With the exception of positions within University of Toledo Main Campus and the University of Toledo College of Medicine and Life Sciences, the employment offer is conditional upon successful completion of a cotinine test and Occupational Health clearance. Equal Employment Opportunity Statement: The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect. The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.
    $15.6 hourly 10d ago
  • Telephone Operator 2

    University of Toledo 4.0company rating

    Receptionist Job In Toledo, OH

    Title: Telephone Operator 2 Department Org: Registration - 108820 Employee Classification: B2 - Classif'd Part Time AFSCME HSC Bargaining Unit: AFSCME HSC Shift: 2 Start Time: 11AM End Time: 7PM Posted Salary: Starting hourly wage is $15.61 Float: True Rotate: True On Call: True Travel: True Weekend/Holiday: True Job Description: Under general supervision by the Supervisor, provides assistance and information to consumers, business associates, patients, attending and resident physicians, non-UTMC physicians/offices, hospital staff, and the general public in response to requests and inquiries received by telephone. Directs customer to internal and external resources. Provides assistance in resolving minor problems and questions by providing information as necessary to assure consistent customer satisfaction. Exhibits exemplary customer service. Presents a professional demeanor at all times, includes adherence to professional dress code. Serve as an ambassador of University of Toledo in the community, demonstrating the institution's values, services and mission. Minimum Qualifications: High school diploma or GED required. Understanding of medical terminology strongly preferred. Acceptable level of experience in directly handling/diffusing emotion of aggravated callers and assisting such in a professional, calm manner. Experience with MS Office Applications and Star. One (1) courses or three (3) mos. experience in operating a switchboard system or automated call distribution system required. Intellidesk or other call center software applications preferred. Willingness to comply fully with all organizational and departmental policies and procedures. Minimum typing speed of 32 WPM. Knowledge of commonly-used training concepts, practices, and procedures required. Maintain a positive and professional demeanor at all times. Flexibility to attend seminars and other educational training forums at other locations. Communication and other required skills: Communicate effectively both verbally and in writing. Excellent public relations skills. Satisfactory participation in an acceptable, formal customer service training program within six months of hire. Computer keyboard & data entry experience. Ability to handle sensitive inquiries and contacts. Ability to learn TDY/TDD phone line. Ability to self-empower; to make decisions to assist callers with healthcare and other needs as they relate to the University of Toledo Medical Center. Ability to deal with stressful emergency situations. Conditions of Employment: To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. To further this effort, the University of Toledo Health Science Campus Medical Center is requiring candidates for employment to be nicotine-free. Pre-employment health screening requirements will include cotinine (nicotine) testing, as well as drug and other required health screenings for the position. With the exception of positions within University of Toledo Main Campus and the University of Toledo College of Medicine and Life Sciences, the employment offer is conditional upon successful completion of a cotinine test and Occupational Health clearance. Equal Employment Opportunity Statement: The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect. The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact the HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5:00 p.m. or apply online for an accommodation request. Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the Main Campus of the University of Toledo. Advertised: 15 Mar 2025 Eastern Daylight Time Applications close:
    $15.6 hourly 40d ago

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