Virtual Teller - Downtown Birmingham
Remote Receiving Teller Job
Role: Provides real time teller assistance to members from a centralized location through video transmission via the Interactive Teller Machine (ITM). Performs a variety of financial transactions. Provides professional, prompt, and courteous service and respects the confidentiality of members.
Working Hours: 4/10's with an off day on Thursday
Essential Functions & Responsibilities:
Through video transmission via the Interactive Teller Machine (ITM), processes a variety of financial transactions including, but not limited to, deposits, payments, transfers, and withdrawals. Ensures that proper endorsements and identification are obtained and follows Credit Union policies and procedures.
Works with multiple software programs concurrently to complete transactions, and communicates with more than one member simultaneously.
Provides a high level of professional and courteous service while observing due diligence for validity of transactions.
Performs end of day balancing according to procedures. Adheres to security, audit, and compliance requirements.
Supports Credit Union growth by recognizing opportunities to promote Credit Union products to meet members' needs.
Performs other job-related duties as assigned.
Performance Measurements:
Provide friendly, professional, personal service to all members and employees maintaining a Quality Loop score of 6.7 or higher.
Balance and accurately post transactions with minimal errors on a daily basis.
Proactively seek opportunities to identify appropriate products and services for the betterment of the member.
Maintain a dependable record of attendance and timeliness.
Maintain a professional work environment and businesslike appearance.
Knowledge and Skills:
Experience: One year to three years of similar or related experience.
Education: A high school education or GED.
Interpersonal Skills: Work normally involves contacts with persons beyond immediate associates generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors) requiring ordinary courtesy in providing assistance and information.
Other Skills: Must have excellent written and verbal communication skills and interpersonal skills in order to interact professionally and effectively with members via video transmission equipment. Must be comfortable, professional and friendly on camera. Able to prioritize tasks, deal effectively with competing and changing priorities and meet deadlines. Accurate, detail-oriented and organized. Good knowledge and understanding of Credit Union products, services, policies and procedures. Good knowledge and understanding of regulatory compliance necessary to successfully perform job responsibilities. This includes, but is not limited to Reg CC and CTR requirements. Good knowledge and understanding of all Credit Union computer systems and software programs required to perform job duties. Must be able to use multiple software applications simultaneously.
Work Environment: Cube environment with majority of time sitting at desk using video equipment to interact with members.
Customer Service ( Remote work)
Remote Receiving Teller Job
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities
Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
Ability to learn and follow all customer service procedures and policies
Strive to meet and go above personal and team target goals
Record, organize and file customer interactions and account changes
Able to up-sell if needed
Able to schedule call back and appoints to resolve customer needs
Requirements
Previous experience in customer support, client services, sales, or a related field
Excellent at communicating over the phone and other communication platforms
Basic computer skills and experience
Able to multitask
Excellent time management and prioritization skills
Ability to listen actively, relay information, and answer questions and/or concerns.
Customer-focused for positive customer experience and resolution
Health Insurance (dental and vision included)
Excellent retirement plan
Tremendous upward mobility into other positions and management
Flexible hours
Remote Position(s) available (work from home)
Benefits
Health Insurance (dental and vision included)
Excellent retirement plan
Tremendous upward mobility into other positions and management
Flexible hours
Remote Position(s) available (work from home)
Virtual Teller
Remote Receiving Teller Job
Job Details Lubbock Operations Campus - Lubbock, TX Part Time High School Diploma/GED Negligible Any BankingJob Posting Date(s) 03/19/2025 04/03/2025Description
Part-Time Shift: Must have open availability between 1pm- 7pm Monday-Friday, Saturdays from 9am - 1pm.
Position Summary
The Virtual Teller focuses on building member trust and strengthening member relationships through superior service. As the primary contact for inquiries and transactions, the Virtual Teller is charged with embracing an attitude of lifetime learning and excelling in creating the very best member experience. The Virtual Teller's core authority rests in his/her ability to accurately assess member needs and provide effective solutions in a kind and caring manner.
Duties & Responsibilities
Serve Texas Tech CU members and employees pleasantly and professionally in accordance with Texas Tech CU core values of Trust, Respect, Excellence, Kindness, and Stewardship.
Greet and welcome every member in a professional, TREKS manner.
Answer member requests, inquiries, complaints, and concerns in a timely, accurate, and kind manner whether received in-person, online, or by telephone.
Complete member transactions through interactive (digital) teller machines (ITM's).
Receive and process checks, cash, and mail in payments from members.
Assist members with completing check orders and changes of address as needed; provide troubleshooting assistance per members' request.
Support Texas Tech CU staff in researching and resolving routine member questions, problems or complaints regarding Texas Tech CU products and services.
Mail, fax, or email documentation as needed.
Maintain a thorough working knowledge of Texas Tech CU policies and procedures.
Maintain knowledge of all state and federal regulations that are applicable to Virtual Teller position.
Attend and participate in job-related training sessions.
Maintain member confidentiality.
Ability to adapt to changing organizational and operational needs; may take on additional duties and responsibilities as needed.
Qualifications
Skills & Qualifications
Must be at least 18 years of age
High school diploma or equivalent required
Previous Teller, Customer Service, Retail, or Food Service experience is preferred.
Experience meeting individual and team goals.
Ability to build rapport with all members/callers and stay calm under pressure.
Excellent communication skills, both oral (over the phone) and written.
Ability to multitask accurately and promptly.
This job description is intended to provide a high-level of general requirements for this position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations
.
Part-time Teller - Beachwood, Ohio
Receiving Teller Job In Beachwood, OH
The Middlefield Banking Company is a full service FDIC-insured commercial bank and LPL Financial brokerage headquartered in Middlefield, Ohio. We have 21 branches serving Beachwood, Chardon, Cortland, Dublin, Garrettsville, Mantua, Middlefield, Newbury, Plain City, Powell, Orwell, Solon, Sunbury, Twinsburg, Westerville, Bellefontaine, Marysville, Ada, and Kenton. The Bank also operates a Loan Production Office in Mentor, Ohio.
Dating back to 1901, The Middlefield Banking Company has been a leader in delivering quality personal financial service to its communities. We are continually recognized as one of the most profitable community banks in the U.S. If you are you seeking an opportunity to learn more or have a desire to start or advance your career in the banking industry, the Middlefield Banking Company is looking for enthusiastic team members to join our team!
Summary of Teller Duties: The Teller provides exceptional customer service to new, potential and existing customers. A Teller is responsible for receiving and processing all transactions for customer related business, but not limited to check cashing, deposits, loan payments, safe deposit rent payments, sales of negotiable instruments and processing wire transfers. Tellers are expected to support and promote all bank products and services while conversing with customers, by referrals generated through IQ Leads, and referrals to the Financial Consultant and/or Licensed Bankers.
To be successful as a Teller at Middlefield Bank:
· Experienced and knowledgeable in cash handling skills
· Outstanding customer service skills
· Proficient with Microsoft Office and data entry skills
· Works with Integrity and Honesty in a team atmosphere
Background Check and Credit Check Notice: As part of our standard hiring process, The Middlefield Banking Company conducts background checks and credit checks on all potential employees. This is done to ensure the safety and security of our workplace, as well as to assess an individual's eligibility for certain roles that require financial responsibility. Any job offer made will be contingent upon the successful completion of these checks.
The Middlefield Banking Company is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state, or local laws.
Mutual Teller - Racing Season (Eldorado Scioto Downs - Columbus, OH
Receiving Teller Job In Columbus, OH
ESSENTIAL DUTIES & RESPONSIBILITIES:
Responsible for selling pari-mutuel tickets
Ensuring the cash drawer reconciles on a daily basis.
Understand and practice Family Style Service at all times with all guest and team members.
All other duties as assigned.
EXPERIENCE/QUALIFICATIONS/SKILLS/REQUIREMENTS:
Must have previous cash handling experience, excellent communication skills, be polite, and present a neat appearance. Must be committed to 100% customer service and be able to work flexible hours.
Must be able to stand/walk/ sit for extended periods. May be exposed to working in a noisy, smoke/secondary smoke environment.
Must be at least 18. Must be able to obtain and maintain appropriate licensing. Must be able to pass a background investigation.
EDUCATIONAL REQUIREMENTS:
High school diploma or equivalent
Cash Management Services Teller - Columbus OH
Receiving Teller Job In Columbus, OH
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!
Job Description
As Cash Management Services Teller, you work with your team to ensure the safe and secure preparation and processing of cash, coin, and check deposits for our Loomis customers.
Responsibilities
Conduct deposit verification and/or change order preparation using specialized counting equipment and procedures
Separate currency, coin, and/or check deposits received from bank, ATM, and/or commercial customers providing accurate count by denomination
Prepare currency and/or coin change orders by denomination for each customer assigned
Requirements
Ability to read, count, add, subtract, write and record numbers
Ability to perform simple computer data entry
Ability to use calculator by touch
Working Conditions
· Full-time schedule consists of 40 hours per week performed in 8 hour or split shifts
· Work is performed in a room or work area within a vault with little or no exposure to outside light
· Work is perform
Essential Functions/Job Qualifications
As part of the qualification process for the Cash Management Services Teller position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas:
Lift:
- 2lbs vertical lift from 36 inches to 52 inches from the floor (15X)
- 25lbs vertical lift from 8 inches to 33 inches from the floor (1X)
- 18lbs vertical lift from 1 inch to 36 inches from the floor (5X)
- 2lbs vertical lift from 7 inches to 62 inches from the floor (17X)
Lift-Carry:
- 30lbs vertical lift from 8 inches to 40 inches from the floor, and horizontally transfer 10ft (1X)
Push-Pull:
- Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (1X)
Repetitive Coupling:
- Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (17X each)
Benefits
Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes:
· Vacation and Sick Time (PTO) as well as Paid Holidays
· Health & Dental Insurance
· Vision Insurance
· 401(k) Plan
· Basic Life Insurance Plan
· Voluntary Life Insurance Plan
· Flexible Spending and Health Savings Account
· Dependent Care Account
Industry leading Training and Development
Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. Other details
Job Family Hourly
Job Function Cash Management Service Teller
Pay Type Hourly
Min Hiring Rate $16.00
Max Hiring Rate $17.00
Teller I
Receiving Teller Job In Garfield Heights, OH
Job Summary: Assists members with their financial needs; performs a variety of duties in the branch in support of the branch operations.
Essential Functions and Responsibilities:
Greets every Member who enters the branch and focuses on creating a welcoming environment and personalized experience for Members.
Receives and processes member financial transactions, including deposits, withdrawals, transfers, and loan payments.
Posts transactions, adjustments, and corrections to member accounts and maintains member records.
Sells items such as money orders, cashier's checks, travelers checks, gift cards.
Orders member checks.
Answers questions on ATM, Debit, and Credit cards.
Organizes and stores all branch receipts and documents.
Applies stop payments as needed.
Balances cash drawer and daily transactions.
Meets referral goals by cross-selling credit union products and services that would benefit the member.
Provides routine information to members concerning products and services.
Refers members to appropriate department for specific information and service.
Answers questions about products and services and resolves member problems.
Performs a variety of miscellaneous tasks including scanning checks, typing, filing, computer input and answering telephone.
Performs other duties as assigned.
This job description is subject to change at any time.
Personal Teller (Part-Time)
Receiving Teller Job In Cincinnati, OH
Personal Teller General Electric Credit Union is a not-for-profit, member-owned full service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky. At GECU, we pride ourselves on maintaining quality service, being an employee-friendly workplace, and developing our team members while teaching you the skills to lead you to career advancement opportunities.
Overview:
Through Interactive Teller Machines (ITM), the Personal Teller administers all teller transactions virtually and assists with ensuring any
additional member's needs are directed to the appropriate GECU team member ensuring a positive member experience.
Essential Responsibilities:
Conduct teller transactions for members including but not limited to transfers, withdrawals, deposits, loan payments, loan paydowns, etc. via video sessions following appropriate policies and procedures
Monitor deposit and withdrawal amounts and examine documents for endorsement and negotiability Determine additional holds as necessary and communicate this information with members effectively
Advise members on GECU products and services that help achieve desired outcomes and financial goals, referring members to branch staff for further consultation Collaborate with and refer members to branch team members through internal communications as necessary to complete or resolve additional issues that have been uncovered during the video session
Guide members through self-service handling of account maintenance requests through digital channels
Responsible for daily balancing procedures
Perform other duties to support Virtual Branch Services as necessary
Education and Experience:
High school diploma or GED required
One year of customer service experience preferred
Knowledge, Skills, and Abilities:
Great interpersonal and verbal communication skills, to deliver an impactful and positive experience
Ability to function well in a fast-paced call center environment
High attention to detail in reviewing member accounts and processing transactions
Strong computer skills with proficiency in Microsoft Office products
At GECU, we want to support your wellbeing by offering a wide range of benefits:
Health, Dental and Vision insurance
Life and Disability insurance options
Paid Time Off starts accruing once hired and take your birthday off - paid
401k Retirement plan with up to a 10% match of your base gross compensation
Tuition reimbursement opportunities & professional development
Volunteer opportunities -and earn additional PTO hours!
On-site clinics for Vaccines and Mammograms
Seasonal Teller
Receiving Teller Job In Orrville, OH
SUMMARY: Processes a variety of customer transactions at a teller window. Recognizes customer needs and recommends products, services, or assistance of other bank employees or departments, to consistently deliver a superior level of customer service.
ESSENTIAL DUTIES and RESPONSIBILITIES include, but are not limited to the following:
Strong knowledge of bank products and services, with the ability to recognize customer needs, and cross-sell bank products.
Participate in bank's referral program, and utilizes any applicable technology and/or programs to effectively show results
Operate and balance a terminal and cash drawer daily.
Accept and process the following transactions: savings, checking, and Holiday Savings account, loan payments, SDB rental payments, sells money orders/official checks, and any type of cash withdrawal.
Accept checks for cashing in accordance to FNB check handling procedures
Participate and successfully complete all required training courses.
Willingness to be flexible with a strong desire to create a work environment conducive to teamwork.
Willingness to perform additional branch duties and responsibilities, outside the realm of processing transactions.
Handle all cash, customer transactions, and customer information in accordance with FNB Security Policy and Procedures.
Flexibility with work schedules to accommodate branch staffing requirements in order to service needs, in addition to working in multiple branches within a district
Maintain a position of trust and responsibility by keeping all customer business and personal information confidential
Accept responsibilities and projects as assigned by a supervisor to add value for Farmers National Bank
Must be able to work in a team environment, in a positive manner, with coworkers and the public
Complete all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti-Money Laundering procedures. Maintain compliance with all appropriate rules and regulations.
Regular, predictable attendance is an essential requirement of this position
Other duties as assigned
EDUCATION and/or EXPERIENCE:
High School diploma or General Education degree (GED)
Proven cash handling experience
Must possess basic computer skills and knowledge, use a calculator, typewriter, phone, fax machine, and other office equipment.
Customer service and/or sales experience on any level.
Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran
Interactive Teller - Full Time
Receiving Teller Job In Columbus, OH
Title: Interactive Teller
Reports to: Interactive Teller Supervisor
Supervises: None
Status: Non-Exempt
Objective
The Interactive Teller will provide service support to Member transaction needs via multiple channels in a manner that is professional, friendly, and compliant with all policies and procedures. In doing so, the Interactive Teller will proactively recommend and refer new and alternative financial services to Members that best fit their financial needs.
Duties and Responsibilities
Responsible for basic and complex member service ITM directed interactions related to member accounts including but not limited to
Deposits, Withdrawals and Payments
Account information
Share Drafts
Share Certificates
Money Markets
IRA s
Share and Lending Rates and Terms
Shared Branching
Monitor transactions to avoid losses to Member and KEMBA from fraud
Identify and recommend new and alternative services to Members that will properly fit their financial needs
Meet or exceed assigned service and productivity goals established for this position
Perform all duties in a manner that is 100% compliant with KEMBA policies and procedures
Provide friendly and member centric service for all requests
Assist other Interactive Tellers with work as needed
Develops an understanding of Credit Union history, philosophy, organization, policies, and operational procedures
On a self-directed basis, continue to improve individual level of competency through training and certification on established educational programs
Must be able to relate to other people beyond giving and receiving instructions:
Can get along with coworkers or peers without exhibiting behavioral extremes
Perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others
Respond appropriately to criticism from a supervisor
Performs other duties as required by management
Required Qualifications
High school diploma or equivalent
Prior teller experience or equivalent
Prior experience in a sales/customer service environment
Strong organizational skills and attention to detail
Must value a high degree of accuracy
Professional demeanor and ability to be On Stage for extended periods maintaining a positive attitude
Excellent communication skills with appropriate grammar
Basic PC skills (Windows)
Willing to work a flexible schedule
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of the job, the employee is regularly required to sit; use hands to manipulate, handle, feel, and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.
PT Teller
Receiving Teller Job In Bluffton, OH
Job Title: Part Time Teller
Status: Part Time
FSLA Job Class: Non-Exempt
Department: Deposit Operations
Reports To: Branch Manager
At Citizens National Bank, we have surrounded ourselves with some of the brightest and most talented professionals in the financial service industry to form a solid and secure community banking foundation.
Citizens National Bank has an excellent opportunity available in our Bluffton market for a Part Time Teller. In this role you will develop customer relationships by providing existing and potential customers with a full range of banking products and efficient and accurate services.
A typical day may include the following:
Building customer relationships by assessing their financial needs, explaining the different types of accounts and services available and assisting in the selection of the most appropriate ones for their situation.
Anticipating customer needs and cross-sell the bank's products and services and makes referrals to specialized areas of the bank.
Assists customer with service requests, addressing complaints, and researching account problems, including account maintenance, reconciling checkbooks, completing forms for direct deposits, transferring of funds, etc.
Receive deposits for, and pay withdrawals from, savings accounts of customers as presented with proper identification and appropriate documents.
Receives deposits and cash checks for customers, verifying customer balances on any checks larger than the amount specified in the check cashing procedures, to ensure safety for the customers as well as for the bank.
Maintains currency and coin supply as prescribed by bank policy, and remains familiar with all security equipment and safety precautions.
Balances daily all transactions recorded through the teller station while one duty.
Verifies nigh depository bags and envelopes and maintains accurate transaction logs on these items, as assigned.
Complies with all bank, state and federal policies, procedures and regulations.
JOB REQUIREMENTS:
High school diploma or GED
ADDITIONAL QUALIFICATIONS:
Two years experience desired in servicing the public, building relationships, making referrals, and obtaining sales.
Must have stellar written and verbal communication skills.
High level of professionalism
Proficiency in computer software such as Word, Excel, and Outlook
Must maintain a well-developed working knowledge of the bank's products and services, along with the applicable regulations and operating systems.
Must have the ability to manage multiple priorities and meet deadlines.
WHAT'S GREAT ABOUT WORKING AT CITIZENS NATIONAL BANK?
Generous Paid Time Off
Company paid Life & Accidental Death/ Dismemberment Insurance
Incentive Plan paid on a quarterly basis
Employee Stock Ownership Plan for your retirement
Banking Perks
Citizens National Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
Full-Time Teller
Receiving Teller Job In Columbus, OH
Formed in 1934, Telhio began as a credit union for Columbus Telephone Company (now AT&T) employees. Telhio now serves over 70,000 member-owners throughout central and southwest Ohio. As one of the largest credit unions in Ohio, Telhio is a strong financial institution that continues to serve its members through extraordinary service, innovative financial solutions and community involvement. After generations of service and growth, we never lose focus of our three core values - Caring, Commitment, and Integrity. The Teller is the "face" of Telhio Credit Union; this individual represents Telhio's image during all interactions with members and potential members. Their role is to create a welcoming, friendly environment for members as soon as they enter the doors or drive-through. The teller processes a variety of personal and business financial transactions for members and inform members about other Telhio products and services from which they could benefit. We are currently seeking a Full-Time Teller. Work hours during the week are 9am-6pm Monday - Friday and rotating Saturdays 9am - 2pm (40 hours/week).
What you will do:
Process all member and non-member transactions accurately and efficiently (i.e. cash withdraws, deposits, loan payments)
Inform Members about products, services, and current promotions.
Cross-sell credit union products by answering inquiries; informing members of new services and product promotions; ascertaining customer needs; directing customers to lobby and partner representatives.
Refer members to Relationship Bankers and Senior Bankers for further discovery sessions Establish and maintain strong relationships with members, providing exceptional service and financial guidance.
Maintains member confidence and protects credit union operations by keeping information confidential; cautioning others regarding potential breaches.
Balance cash drawers accurately.
Complies with credit union operations and security procedures by participating in all dual control functions.
Witness and assist in audits as requested.
Performs other tasks as requested by supervisors as they relate to the bank and its functions
Perform positively in a team environment, working toward achieving branch performance goals
What you will need:
Must have previous customer service and cash handling experience
Previous banking experience is a plus
Effective communication skills (oral and written)
Strong organizational skills to provide a high level of accuracy on all transactions
Possess team "attitude" and professionalism at all times
Strong computer/PC skills, ability to operate standard office machines needed to perform the job, such as computer terminal, calculator/adding machine, copier, and fax machine
High School graduate or G.E.D.
Telhio applicants must be able to pass a background check including: Credit, Drug Screen, Bondability, & Criminal Background
What you will earn:
Competitive pay
Opportunity to earn incentive pay
Benefits: several medical plan options, dental, free vision, free life and free disability insurance
Additional financial incentive programs for employees enrolled in our insurance
6% matching and immediately vested 401(k) plan
Generous schedule for paid holidays, vacation and personal time for a healthy work-life balance
Opportunity for personal career growth, continued education and mentorship programs
Volunteer opportunities impacting the local community
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, you will need to have good manual dexterity as well as speaking and hearing ability. This position requires sitting; some reaching; frequent standing and walking; some stooping or kneeling. The employee must occasionally lift and move up to 50 pounds. It is expected that the employee will read, compile, compute and record numerical and statistical data. This is a Non-Collective Bargaining Unit Telhio is an Equal Opportunity Employer
Part Time Teller, Avon, CT
Receiving Teller Job In Avon, OH
Country: United States of America Santander is one of the largest banks in the world, and one of the top banks in the United States based on deposits. With a principal presence in the northeast U.S., Santander's retail division serves nearly 2 million customers and more than 5% of small businesses in the US.
Our Tellers process face-to-face customer transactions for a variety of routine financial transactions.
Responsibilities
* Adheres to safe deposit box procedures/operations and guidelines
* Assists in exceeding service goals by minimizing Customer wait times and accurately and efficiently processing Customer transactions
* Educates and engages Customers in conversations regarding their current and future financial needs and educates Customers about Bank products and services
* Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel
* Recognizes sales opportunities and cross-sells bank products by making quality referrals, meeting all assigned teller goals
* Validates transactions for system or operational changes to ensure operational integrity and compliance to all required regulations
Qualifications
* High school diploma or equivalent (GED)
* Cash Handling experience in a Retail or Banking environment
* Ability to adhere to policies, procedures, and instructions of management
* Ability to effectively ask questions and identify needs to enhance the customer relationship
* Detail oriented with the ability to function in a fast-paced and changing environment
* General Math skills
* Superior customer service skills
* Minimal physical effort such as sitting, standing, and walking
* Actively seeks information to understand customer needs
* Communicates clearly and precisely
* Listens carefully and asks questions to clarify understanding
* Displays a can-do attitude and willingness to learn
* Proactively clarifies one's tasks and responsibilities
* Has basic understanding of organization's flagship products and services
* Can identify the risk return of products and services
* Learns about and diligently follows established risk management policies, processes and procedures
* Learns new methods and procedures or modifies them to meet new standards Is positive about new approaches and methods resulting from change
* Works effectively in team settings
* Shows appreciation for others' help and lends a hand when needed to complete shared tasks
* This is a Part Time position and the hours per week will generally be between 20 and 29 hours per week. The Recruiter for this position will be able to discuss the specifics of the schedule requirements and hours for the position. This is a non-exempt position eligible for overtime compensation calculated at 1.5 times your regular rate of pay for any hours worked over 40 hours per week, subject to all Santander policies and approvals regarding overtime
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply.
Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.
Employer Rights: This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay Range
Minimum:
$29,250.00 USD
Maximum:
$45,000.00 USD
Teller
Receiving Teller Job In Springfield, OH
MyUSA Credit Union is an over $350 million financial institution with offices in Middletown (2), Trenton, Kettering (2), Moraine, Piqua, Springfield and Vandalia. We are seeking interested candidates for a Teller position at our Springfield branch. The Teller position is expected to provide extraordinary member service both in person and over the phone, following the standards as set forth by the Credit Union. Teller Responsibilities include:
Accurately process member transactions
Successfully sell / refer products and services to new and existing members through anticipating our members' financial needs
Ideal candidate will thrive in an environment where individuals are encouraged to be self-starters, but also work in collaboration with team members
Teller Qualifications include:
Live the values: Positive Empowerment, Compassionate Relationships, Transformative Service, and Collaborative Innovation. (Visit ************************* to learn more)
Previous sales and cash handling experience preferred
Effective communication skills (oral and written)
Strong organizational skills to provide a high level of accuracy on all transactions
Possess team “attitude” and professionalism at all times
Strong computer skills and ability to operate standard office equipment as needed to perform the role such as computer, calculator, copier
Minimum High School Graduate
MyUSA Credit Union is an equal opportunity employer. Job Type: Full-time Benefits:
401(k) Matching
Generous Paid Time Off
Company paid Life, AD&D and Disability Insurance
Credit Union membership
Health, Dental, & Vision insurance
Employee Assistance Program
Flexible Spending Account
Health Savings Account
Referral program
Physical setting:
Office
Schedule:
Day shift
Starting Wages: $16 - $17 hourly Experience:
Cash handling: 1 year (Preferred)
Banking: 1 year (Preferred)
Customer service: 1 year (Preferred)
PT Teller
Receiving Teller Job In Lima, OH
Job Title: Part Time Teller
Status: Part Time
FSLA Job Class: Non-Exempt
Department: Deposit Operations
Reports To: Branch Manager
At Citizens National Bank, we have surrounded ourselves with some of the brightest and most talented professionals in the financial service industry to form a solid and secure community banking foundation.
Citizens National Bank has an excellent opportunity available in our Lima market for a Part Time Teller. In this role you will develop customer relationships by providing existing and potential customers with a full range of banking products and efficient and accurate services.
A typical day may include the following:
Building customer relationships by assessing their financial needs, explaining the different types of accounts and services available and assisting in the selection of the most appropriate ones for their situation.
Anticipating customer needs and cross-sell the bank's products and services and makes referrals to specialized areas of the bank.
Assists customer with service requests, addressing complaints, and researching account problems, including account maintenance, reconciling checkbooks, completing forms for direct deposits, transferring of funds, etc.
Receive deposits for, and pay withdrawals from, savings accounts of customers as presented with proper identification and appropriate documents.
Receives deposits and cash checks for customers, verifying customer balances on any checks larger than the amount specified in the check cashing procedures, to ensure safety for the customers as well as for the bank.
Maintains currency and coin supply as prescribed by bank policy, and remains familiar with all security equipment and safety precautions.
Balances daily all transactions recorded through the teller station while one duty.
Verifies nigh depository bags and envelopes and maintains accurate transaction logs on these items, as assigned.
Complies with all bank, state and federal policies, procedures and regulations.
JOB REQUIREMENTS:
High school diploma or GED
ADDITIONAL QUALIFICATIONS:
Two years experience desired in servicing the public, building relationships, making referrals, and obtaining sales.
Must have stellar written and verbal communication skills.
High level of professionalism
Proficiency in computer software such as Word, Excel, and Outlook
Must maintain a well-developed working knowledge of the bank's products and services, along with the applicable regulations and operating systems.
Must have the ability to manage multiple priorities and meet deadlines.
WHAT'S GREAT ABOUT WORKING AT CITIZENS NATIONAL BANK?
Generous Paid Time Off
Company paid Life & Accidental Death/ Dismemberment Insurance
Incentive Plan paid on a quarterly basis
Employee Stock Ownership Plan for your retirement
Banking Perks
Citizens National Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
Customer Service Trainee
Receiving Teller Job In Ohio
is based out of our office in Cincinnati
You must be able to commute here for all scheduled shifts
involves working directly with customers in a face-to-face setting
This position does not require any previous experience
This is a full time opening & starts within two weeks
99 Exposure is a fast-growing professional fundraising firm that elevates our non-profit clients' growth with innovative community engagement techniques. We are currently looking to hire someone with an outgoing and engaging personality to fill a Customer Service Trainee position on our team. As a member of our team, you will be the face of our clients throughout the local community, leveraging your people skills to engage potential customers and facilitate the donation process.
Customer Service Trainee Job Overview:
Customer outreach and engagement
Executing sales presentations to potential donors
Educate community members and answer any questions
Maintain up to date knowledge on our clients and charitable organizations
Tracking all donation data and related information
Preferred Skills and Experience:
Some prior experience in a customer facing role preferred but not required
Comfortable engaging with working directly with customers
High attention to detail when managing accounts
Excellent written and verbal communication skills
Strong work ethic and the ability to learn new skills quickly
Outstanding time management and follow-up
Customer Service Trainee Perks:
In-house training and coaching from the best in the industry
Comprehensive and competitive pay structure
Internal and exponential promotions / upward mobility
Enthusiastic team environment and collaborative team atmosphere
Team building nights / all-expense-paid team events and company trips
#LI-Onsite
Part Time Teller
Receiving Teller Job In Springfield, OH
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Part Time Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Springfield, Ohio at the Springfield East retail banking branch.Job Description
Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
To learn more about this and other opportunities on our team Watch this video.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsAccountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive SalesCompetenciesAccuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer NeedsWork ExperienceRoles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s) LicensesNo Required License(s) BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for part-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee life insurance; 401(k) with PNC match, pension and stock purchase plans; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: parental leave; up to 11 paid holidays each year; 6 occasional absence days each year, unless otherwise required by law. Part-time employees will accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Accessible Prints Customer Services
Receiving Teller Job In Cincinnati, OH
Job Summary: Clovernook Prints (a subsidiary of Center for the Blind and Visually Impaired) is a leading digital printing company committed to delivering high-quality accessible printed materials to our clients. Additionally, our mission is to provide competitive job opportunities for those with vision loss. We are seeking a Customer Service Representative to join our team, someone proficient in the Microsoft Office environment, particularly Word and Outlook. The preferred candidate will possess excellent written and verbal communication skills. In addition to phone support, this position will involve assisting customers with navigating our ecommerce site for print material orders and handling customer invoicing and payment tracking.
Principle Duties & Responsibilities:
Customer Support
Provide exceptional customer service via phone and email.
Address customer inquiries, concerns, and issues in a professional and timely manner.
Respond to inbound/outbound calls for assigned accounts and contracts with the highest standards of professionalism and customer service.
Maintain strict confidentiality of sensitive customer and company information.
Ecommerce Site Assistance
Guide customers through the online ordering process on our ecommerce site.
Assist customers in navigating the site, troubleshooting issues, and ensuring a seamless ordering experience.
Invoicing and Payment Tracking
Create and track invoices and payments. Assist customers with invoicing inquiries.
Collaborate with the finance department to ensure accurate and timely processing of customer payments.
Document and Record-Keeping
Maintain detailed and accurate records of customer interactions and transactions.
Document and report customer feedback for continuous improvement.
Collaborate with Other Departments
Coordinate with the production and shipping departments to ensure timely delivery of customer orders.
Communicate effectively with internal teams to resolve customer issues and enhance the overall customer experience.
General Duties
Assist in various customer service-related tasks as assigned by the supervisor.
Keep immediate work area clean and free of debris.
Follow all safety procedures and promote a safe work environment.
Contributes to the overall efficiency and effectiveness of Clovernook Prints by performing other tasks, duties, and responsibilities as assigned.
Job Requirements:
Proficient in Microsoft Office environment, particularly Word and Outlook. Able to use or learn Excel for invoicing and payment tracking.
Associates degree in a related field and/or 2-3 years of experience in a Customer Service or Contact Center/Call Center environment, preferred
Preference will be given to candidates who are legally blind and proficient with large-screen monitors or screen-magnification software (e.g. ZoomText), if needed.
Ability to spend extended periods of time seated at a computer workstation while using a headset, telephone, and computer
Post - offer, pre-employment drug screen and background check.
Reflects Clovernook's mission, vision and core values in daily interactions with consumers, staff, as well as all internal and external constituencies.
Teller
Receiving Teller Job In Lorain, OH
Northwest Tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest Tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems, providing education service, and uncovering financial needs for referral to the appropriate line of business.
ESSENTIAL FUNCTIONS:
Achieve financial wellness activity goals, such as identifying referral opportunities and contributing to the overall office's overall sales performance goals
Assist customers and visitors with questions, problem resolution, and other needs. Proactively engage with customers to understand needs and inform them of product/service features and benefits. Refer customers to appropriate team member for complex requests or products/services.
Actively engage with and greet customers and take ownership to resolve any customer issues or concerns
Balance teller drawer daily and participate/assist in office meetings/huddles, operations meetings, and dual control balancing of vault, ATM, and any other device, as needed
Deliver on our North(west) star experience and champion our customer's financial wellness through delivery of exceptional customer experience - both in person, over the phone, and through email communications.
Exceptional delivery of our 5 Culture Promises
Complete educational training as assigned and self-educate using bank designed programs and applications
Have general knowledge of all office systems and software, perform maintenance and possess an in-depth knowledge of bank products, services, and digital offerings
Knowledge and adherence to all security and dual control processes
Responsible to participate in branch opening and closing tasks as needed
Protect the bank from unnecessary risk by following compliance, risk, and operational procedures
Work as a team with co-workers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special requests as needed
Work evening hours and weekends as scheduled, assigned, or necessary
Ensure compliance with Northwest's policies and procedures, and Federal/State regulations
Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
Work as part of a team
Work with on-site equipment
KNOWLEDGE, SKILLS, & ABILITIES:
Ability to establish effective working relationships among team members and participate in solving problems and making decisions
Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written
Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information
Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information
Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas
Knowledge of computers and the Teller System
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
High School Diploma or equivalent preferred
Work Experience:
Customer service experience preferred
Cash handling experience preferred
Banking and/or retail experience preferred
All applicants will be screened; however, only those most closely matching the qualifications of the job posting will be contacted. You can check the status of your application by logging back into your account. We appreciate your interest in our position!
Northwest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Teller
Receiving Teller Job In Pomeroy, OH
A Teller at Farmers Bank serves our customers in a friendly manner while exhibiting professionalism, competence and kindness. They are responsible for accurately processing account transactions, providing top-notch customer service, problem resolution and representing Farmers Bank as an ambassador for our Bank.
ESSENTIAL FUNCTIONS OF THE JOB:
Provide friendly, quality service to Farmers Bank customers;
Manage a cash drawer in compliance with company policy and perform other teller functions as assigned;
Process daily transactions including but not limited to: deposits, withdrawals, loan payments, cashier's checks, night deposits, change orders, wire transfers, check orders, etc.
Maintain knowledge, promote and endorse the Bank's products and services
Carefully follow the Bank's policies, procedures and practices to ensure the safety and soundness of the Bank's activities.
QUALITIES, SKILLS & ABILITIES:
Customer focused with a problem-solving attitude
Ability to maintain composure and show patience with difficult people and situations
Strong verbal and interpersonal communication skills
Ability to manage risk by identifying threats associated with business tasks and potential violations of policies and regulations.
Comfortable with technology and skills to effectively operate automated systems, software and equipment
EDUCATION & EXPERIENCE:
High school diploma or equivalent; and
Proven experience with cash handling & customer service
PHYSICAL DEMANDS
Work is performed largely in an office environment. Prolonged standing, sitting and intermittent mental and visual concentration for computer usage is required. This position requires talking, listening, reaching, lifting and handling with repetitive eye and hand movement. The employee is occasionally required to climb or balance, and to stoop, kneel, crouch or crawl. The noise level is usually quiet to moderate. Hours worked are generally during normal business hours and average 40 hours per week with some expectation for community involvement. Employees may be required to work evenings and/or weekends and/or travel. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions.
Farmers Bank is an Equal Opportunity Employer M/F/Disabled/Vet
Compensation: $14.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Farmers Bank and Savings Company is a hometown community bank with 6 branches located in Pomeroy, Tuppers Plains, Gallipolis, Ohio and Mason, Pt. Pleasant, and Hurricane, West Virginia.
At Farmers Bank, we seek the most qualified, motivated and energetic people to join our team - those who want to make a difference. Our workplace environment provides opportunities for personal and professional growth while strongly holding onto our values and sense of “family”.
Our Core Values are:
Driven
: We are determined to succeed, improve, and confidently solve problems
Community
: We do good in our communities through charity, family, and fun.
Professional
: We do the right thing in an honest, fair, and reasonable way. In We are always ethical, reliable, and respectful
Accountable
: We are accountable for delivering on our commitments.
Service
: We create a pleasant, welcoming, and personable experience for our customers, employees, and community.
WHAT WE DO MATTERS...
To our Customers
We strive to offer quality, competitive products with friendly and professional customer service. We strive for the optimum level of performance from our employees so that we can take care of our customers.
To our Communities
Farmers Bank employees are dedicated and committed to our communities; individually and collectively. Our team can be seen throughout our communities doing good work through volunteerism, fundraising and supporting other organizations that are making a difference.
To Ourselves
We take pride in the work that we do. We are reliable and compassionate and take care of ourselves and each other.
At Farmers Bank, our employees are the heart of the company. We take pride in our work, our reputation and ourselves. We offer competitive wages, generous Paid Time Off, and a robust benefit package, including:
Health Insurance
Dental/Vision Insurance
Short-term and Long-term Disability
Life Insurance
401k
Employee Stock Ownership Plan (ESOP)