Supplier Quality Manager
Remote Quality Supervisor Job
JOB TITLE: Supplier Quality Manager
REPORTS TO: Sr. Manager, Partner Quality
SUMMARY: The Supplier Quality Manager collaborates with primarily external owner furnished equipment (“OFE”) partners to develop their manufacturing quality capabilities to continue to scale with Aligned. This position requires excellent problem-solving and critical thinking skills, as well as the ability to work successfully in a team environment under limited supervision. Excellent organizational, time management, and technical quality abilities are a must.
DUTIES AND RESPONSIBILITIES (to include, but not limited to):
Lead comprehensive gap assessments with Supplier Partners and work with them to effectively address and close open actions.
Assign Supplier Corrective Actions Requests (SCAR's) to Partners for quality issues as per established procedures and conduct follow-up activities to drive robust corrective/preventive actions.
Liaison with Aligned stakeholders (Operations, Commissioning Teams, and Contractors) when Quality Issues are identified and facilitate communications with responsible Supplier Partners.
Follow a Plan-Do-Check-Act methodology when addressing Supplier Partner gaps in performance.
Superb written, verbal, and interpersonal communication skills.
Exhibit a professional, positive attitude in all circumstances.
Perform other related activities within the scope of this role as required.
MINIMUM QUALIFICATIONS:
Bachelor's degree in a technical discipline.
5 years' experience in a manufacturing/quality role.
Working knowledge of a Supplier Partner Quality Management System structure.
ASQ Certifications, e.g., CQE, CMQ/OE, and/or CQA
ISO 9001:2015 Auditor training & experience
Supplier quality experience within low-volume, high-mix manufacturing.
Standard MS Office Proficiency (Outlook, Excel, Word, Power Point)
Ability to multi-task, with strong time management and organizational skills.
Desire to work in an extremely fast-paced and ever-changing environment.
Must have a strong attention to detail.
Ability to maintain discretion and confidentiality.
Ability to travel 25- 50% of the time.
ADDITIONAL DESIRED SKILLS AND EXPERIENCE:
ISO 9001:2015 Lead Auditor training & experience
Applied knowledge using Core Quality Tools, such as APQP, PPAP, DFMEA, PFMEA, Process Control Planning, MSA, etc.
Statistical Analysis (SPC, Minitab, etc.)
Six Sigma Belt Certified
Direct experience using Lean Manufacturing Tools, such as Value-Stream Mapping, Kaizen, 5S, Gemba, etc.
SharePoint or other data repository experience
MS Access or similar database experience
COMPETENCIES:
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
Ability to be self-supervised, especially when working remote.
When visiting supplier partner facilities, frequently required to walk and stand.
Comfortable in manufacturing environments which may include hot/cold, dust, dirt, noise, etc.
Occasionally work near moving mechanical parts.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
At Aligned, we are committed to transparency and fostering a positive employee experience from your very first interaction with us. In compliance with Illinois pay disclosure requirements, when you join Aligned, you'll have access to the following benefits: medical, dental, vision, short and long disability, life insurance and other voluntary benefits, 401k with employer match, bonus opportunities, paid time off, wellness benefits and professional development opportunities, all designed to support your well-being and career growth. We want you to have a clear understanding of what we offer, so you can make informed decisions about your future with us.
Aligned is equally committed to fostering an inclusive workplace and providing equal employment opportunities for all employees. We ensure that all applicants and team members are considered for employment, advancement, and all other employment-related matters without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military or veteran status, or any other characteristic protected by applicable law.
If you require a reasonable accommodation to perform the essential functions of your job due to a disability or medical condition, please contact our People & Culture team. Accommodation requests will be reviewed on a case-by-case basis in accordance with applicable laws. Aligned will make reasonable accommodations where necessary to enable qualified individuals with disabilities to perform the essential functions of their role.
Construction Quality Control Manager
Remote Quality Supervisor Job
Job Title: Construction Quality Control Manager (CQCM)
Overview: The Construction Quality Control Manager (CQCM) is a vital position overseeing quality control activities throughout the project life cycle. The CQCM will be on site from NTP (Construction) through Final Acceptance, ensuring adherence to quality plans and procedures. With a focus on safety, compliance, and quality, the CQCM plays a critical role in achieving project success.
Qualifications:
• Bachelor's degree in construction management, construction science, engineering, or related field (preferred).
• Minimum of 15 years of experience in quality control activities on design-build projects of a comparable size and scope.
• Current OSHA 30, First Aid/CPR, and Construction Quality Control Management certifications, or ability to obtain within 30 days of hire.
Responsibilities:
• Develop and implement project-specific quality control plans.
• Inspect and evaluate work areas, reporting deficiencies and ensuring safe work practices.
• Coordinate with subcontractors to enforce project quality control standards.
• Conduct a three-phase inspection program, including preparatory meetings, initial phase inspections, follow-up inspections, and final phase inspections.
• Lead and document quality control meetings with the project team and/or customers.
• Provide daily quality control reports, addressing non-conformance promptly.
• Verify materials/equipment conformity, handle and store them appropriately.
• Schedule, coordinate, and document code and independent inspections.
• Review as-built drawings and ensure they align with the contract drawings.
• Review and verify the Job Site Safety Plan, conducting safety inspections during the follow-up phase of control.
• Exercise the authority to stop work, reject materials, and direct removal and replacement of non-compliant work.
Minimum Requirements:
• Bachelor's degree in a relevant field (preferred).
• Minimum of 15 years of experience in programs of comparable size and scope.
• Current OSHA 30, First Aid/CPR, and Construction Quality Control Management certifications.
• Exceptional communication skills (written and verbal).
• Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint) and Procore.
• Experience in planning, scheduling, and project control functions.
• Knowledge of engineering, procurement, contracts, construction, and startup work processes.
• Experience on major lump sum projects with a direct-hire construction strategy.
• Experience in PANYNJ Projects.
• Proven ability to work independently and efficiently.
• Must pass PANYNJ background check and badging.
• Must be able to commute to EWR Airport.
If you possess these qualifications and are ready for a challenging role ensuring top-notch construction quality, we encourage you to apply. Join a dynamic team shaping the future of construction and infrastructure!
JGM offers a comprehensive benefits package designed to support employee well-being and financial security.
Our benefits include:
Medical, Dental, and Vision Insurance
Comprehensive health coverage to ensure employees and their families receive quality healthcare protection.
401(k) Retirement Plan
Competitive retirement savings program with up to 4% company matching, helping employees build long-term financial stability.
Flexible Work Schedule
Empowering employees with the ability to balance work and personal life through adaptable working hours and potential remote work options.
Additional Insurance Benefits
Life insurance to provide financial protection for employees' loved ones
Pet insurance to support employees' furry family members
Paid Time Off
Flexible time off to promote work-life balance and employee wellness
Quality Engineer
Remote Quality Supervisor Job
The Quality Engineer (QE) provides technical line support to ensure products and processes meet AGSE's quality standards by monitoring production activities, identifying defects/potential defects, and implementing corrective/preventative actions. Additionally, the QE will work with the Planning department to ensure the proper validation operations are strategically sequenced within the routing documents and ERP system.
Responsibilities: Essential Duties:
Establishes quality standards for products and processes and suggests modifications meant to prevent defects in components or final products.
Collaborates closely with cross functional teams, including product design, product management, technical services, and production, to identify and mitigate quality risks.
Reviews and approves protocols, reports, specifications and other documentation.
Audits production processes, raw materials, or suppliers/vendors to ensure that established quality standards are met.
Conducts root cause analysis using internal principles and standards for defects, non-conformities, or other quality failures.
Able to complete and present technical analysis and assessments.
Performs process impact assessments and product risk assessments as needed.
May be responsible for ensuring compliance with formal external quality standards, such as ISO 9001.
Expertise: Knowledge & Skills:
Requires full working knowledge of relevant business practices and procedures in a professional field.
Uses standard theories, principles and concepts and integrates them to propose a course of action.
Work under minimal supervision. Rely on experience and judgement to plan and accomplish assigned goals.
May periodically assist in orienting, training, and/or reviewing the work of peers.
Judgement is required in resolving complex problems based on experience.
Contacts are primarily with department supervisors, leads, subordinates, and peers.
Occasional contact with external contractors/vendors.
Incorporate innovative quality control methods.
Required:
Bachelor's degree or 6-8 years related experience and training preferred.
Onsite role. No hybrid or remote work available for this role.
Remote work may occasionally be granted by the Quality Assurance Manager as needed.
Ability to work Monday through Friday, and overtime as required.
Physical Demands:
While performing the duties of this job, the employees are regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; reach with hands and arms; and lift up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions.
Employees work under typical office conditions, and the noise level is usually quiet to moderate. However, in certain assignments, an employee may work near moving equipment and be exposed to toxic or caustic chemicals, biological hazards, airborne fumes, outdoor weather conditions, and loud, prolonged noise.
What We Offer
Advanced Ground Systems Engineering (AGSE) offers an excellent benefits package, which includes healthcare, a 401(k) plan, and tuition reimbursement. To learn more about AGSE and our products or services, please visit us on the internet at ****************
AGSE is required by law in certain jurisdictions to include a pay scale in the job posting for this position. "Pay scale" means the salary or hourly range that AGSE reasonably expects to pay for this position; it is neither a promise nor a guarantee of the compensation that the successful candidate will receive. The pay scale for this position considers the wide range of factors that AGSE considers in making compensation decisions, including, without limitation: skill set, experience, and training, licensure and certifications, and other business and organizational needs. Please note that it is not typical for AGSE employees to be at or near the top of the pay scale for their role - especially as a new hire - and compensation decisions are dependent on the facts and circumstances of each case. Subject to the foregoing, the current pay scale for this position is $ 72,000- $117,000 per year.
Job Type: Full-time
Pay: $72,000.00 - $117,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Vision insurance
Schedule:
Monday to Friday
Overtime
Ability to Relocate:
Santa Fe Springs, CA 90670: Relocate before starting work (Required)
Work Location: In person
Quality Engineer
Remote Quality Supervisor Job
DTEX Systems helps hundreds of organizations worldwide better understand their workforce, protect their data, and make human-centric operational investments. At DTEX, our philosophy towards our business is the same as our philosophy towards technology: people come first. Our future depends on bright, energetic, talented people who share a passion for building the next generation of user behavior intelligence. We invite you to bring your talent to DTEX and help create our future, expanding our reach and influence worldwide. Learn more about DTEX Systems' mission to proactively protect global organizations from insider threats at ******************** LinkedIn DTEX Systems: Overview | LinkedIn
Why you should choose DTEX as your next career:
• Opportunity to be part of a disruptive high growth success story.
• DTEX is a great place to work because of its mission-oriented culture and passion for protecting customers.
• We offer exciting growth opportunities and an excellent platform for individuals to contribute to thought leadership as experts in their field.
• We are uniquely positioned to solve highly relevant and complex risks and challenges associated with insider risk.
• Opportunity to be part of a business that's passionate about creating first-of-a-kind solutions.
• Best in class benefits.
Role:
DTEX Systems is looking for a talented Software Quality Engineer with good knowledge of SDLC and QE role in that process, as well a strong understanding of automation technologies.
What You Will Do:
•DTEX is looking for a talented Software Quality Engineer with good knowledge of SDLC and QE role in that process, as well a strong understanding of automation technologies.
• The candidate should have the ability to understand complex software architectures from the perspective of identifying software validation requirements and designing a strategy for manual and automated validation of the solution.
• Write test strategy and test cases for the validation of various features and bug fixes on the DTEX software.
• Develop Test strategies and cases to cover positive and negative feature testing, A/B testing, performance testing and interoperability testing.
• Design and implement the automation of test cases.
• Participating in technical discussion and providing feedback from QE point of view.
• Design, write, and maintain automated test scripts using appropriate automation tools (e.g., Selenium, Cypress) to cover various functionalities of the application.
• Execute automated test suites, analyze test results, and report defects accurately.
• Log defects in a tracking system, provide detailed descriptions, and follow up with developers to ensure timely resolution.
• Contribute to the development and maintenance of automation frameworks to enhance test eUciency and reusability.
• Participate in defining the automation strategy, identifying suitable testing areas, and prioritizing test cases.
• Develop and execute performance tests to identify bottlenecks and optimize application performance.
• Integrate automated tests into CI/CD pipelines (Jenkins) to enable rapid feedback loops.
What we are looking for:
• BS degree or equivalent in Computer Science or related field
• 5+ years of experience in Automation and Software Testing
• Excellent analytical and technical skills
• Strong knowledge of the Linux OS as an advanced System Administrator and User
• Ability to script in Python, PowerShell, and Bash
• Good knowledge of virtualization tools like Virtual Box, VMWare ESXi and using them for automation
• Good understanding of underlying technologies used in Enterprise Software Applications such as Web Servers (Apache HTTP) and Database Servers (PostgreSQL)
• Good understanding of networking concepts and protocols
• Good knowledge of security tools, and vulnerability scanners
• Exposure to big data concepts and technologies like Elasticsearch, Hadoop, Redis and Apache Spark
• Experience with AWS • A positive thinker, risk taker, going above and beyond in taking ownership of assigned tasks and drive them to completion
• An outstanding team player with excellent soft skills & presentation skills We take good care of our people.
Our benefits include:
• Comprehensive health, vision, and dental coverage
• Flexible time off
• Company computer hardware of your choice
• Work from home setup reimbursement
• Wellness perks including access to mental healthcare, gym discounts and personal care concierge
• Virtual events, happy hours, trivia, and fun
• Monthly Internet & Phone Reimbursement
• Opportunities to learn and grow
DTEX Systems is one of the most trusted and innovative brands in the cyber security market. We have received significant financial backing from leading VC firms and have just set a record-breaking year of growth. So why not trust DTEX with that all important next step in your career?
DTEX Systems is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, religion, sex, national origin, age, disability, or genetics.
Exact compensation may vary based on skills. Base salary range (SF Bay Area) $120-160K
Air Quality Project Manager
Remote Quality Supervisor Job
Flatrock Engineering and Environmental, LLC (Flatrock) is a full-service oil & gas consulting firm, which has been supporting client engineering and regulatory compliance needs since 1999. We provide a wide range of engineering, environmental, compliance, and health & safety services that are customized to satisfy our clients overall regulatory compliance objectives. Refer to our website for additional information: Home - Flatrock Engineering & Environmental, LLC (flatrockenergy.net)
Position Summary
Flatrock is growing and looking for an experienced air quality environmental professional to join our Team in San Antonio, TX (option for remote work). Qualified candidate must have experience with Texas air quality permitting and compliance regulations applicable to oil and gas facilities. Additionally, air quality permitting, and compliance experience is preferred for oil and gas facilities that operate in Oklahoma, New Mexico, Wyoming, Louisiana, and/or Colorado. Position will coordinate air permitting tasks for new/existing sources and facilitate regulatory compliance efforts, including state/federal reporting requirements.
The selected candidate will proactively collaborate with clients to develop effective compliance solutions, while maintaining operational flexibility. Effective communication, time management, organizational, and detailed oriented skills are critical for this role. The selected candidate will collaborate with and maintain strong working relations with the clients that we support.
Flatrock provides a competitive salary commensurate with experience. We also offer medical, dental and vision benefits, retirement plans (401K matching), and paid time off.
Responsibilities
• Maintain strong working knowledge of state/federal air quality regulations applicable to oil and gas facilities operating in Texas, Oklahoma, Louisiana, and New Mexico.
• Develop and submit air quality construction/operating permit applications, including data gathering & validation, emission calculations, regulatory applicability analyses, and completion of applicable regulatory forms.
• Develop compliance solutions that align with permit requirements and support any regulatory reporting applicable to our clients.
• Collaborate with regulatory agency representatives to resolve any questions and data requests associated with permit applications and compliance issues.
• Evaluate complex regulatory requirements and develop compliance solutions that meet or exceed our clients' regulatory objectives.
• Proactive client communication and collaboration.
• Maintain positive working relationships with state/federal regulatory personnel.
• Detailed oriented to ensure a high level of data accuracy.
Minimum Requirements
• Three (3) years experience with state/federal air quality permitting and compliance requirements applicable to the oil and gas industry AND
• Bachelors degree in a related field OR
• Five (5) years experience with state/federal air quality permitting and compliance requirements applicable to the oil and gas industry.
• General knowledge of upstream, midstream, and downstream oil & gas facilities and operations.
• Thorough knowledge of state/federal air quality regulations applicable to oil and gas facilities operating in Texas.
• Experience with performing complex emission calculations for oil and gas point sources.
• Strong technical writing skills.
• Effective communication, time management, and organizational skills to ensure successful coordination and implementation of multiple projects.
• Ability to manage multiple projects/tasks while satisfying client deadlines.
• Candidate must be self-motivated and possess a strong work ethic.
If you are interested in applying, please send your resume to ***************************
Director, Quality Assurance
Remote Quality Supervisor Job
IT:
Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team.
Job Summary
We're seeking an experienced QA Director to develop and implement comprehensive testing strategies, automate testing, and drive operational excellence. The ideal candidate will lead remote QA teams, collaborate with cross-functional teams, and leverage AI to increase productivity.
Key Responsibilities
Develop and implement comprehensive testing strategies across CRM, web applications, and data engineering pipelines.
Automate testing across all QA teams, increasing efficiency and productivity.
Drive operational excellence by preparing metrics to report test status, key quality, and defect metrics to senior leadership for quarterly operational reviews.
Lead and manage remote QA teams, providing guidance, leadership, and training to ensure consistency in built-in quality efforts.
Collaborate with product management and engineering teams to gather requirements, clarify requirements, and ensure correct testing of features.
Problem-solve with teams on product, requirements, and resource issues.
Incorporate AI to increase productivity in testing case creation and automation.
Review and manage manual and automated test cases, providing guidance to team members.
Lead end-to-end test strategy and execution across multiple teams.
Triage and analyze defects to identify gaps in test coverage and process improvements.
Clearly communicate QA results, concerns, project status, and potential risks to management and stakeholders.
Address unexpected spikes in QA capacity and problem-solve key issues with engineering leads.
Foster a culture of built-in quality and continuous improvement within the QA team.
Manage hiring, retention, and performance management for the QA team.
Requirements
10+ years of experience in software testing, quality assurance, and team leadership.
Proven track record of developing and implementing comprehensive testing strategies.
Hands-on experience in manual and automation testing, relational DB, and SQL.
Strong background in automation testing tools (e.g., Selenium, TestNG, Cucumber, Perfecto, Java).
Experience with AI and machine learning technologies.
Excellent leadership and management skills, with experience leading remote teams.
Strong communication and problem-solving skills.
Experience with Agile SCRUM development methodologies.
Bachelor's degree in Computer Science, Engineering, or related field.
Experience with cloud-based technologies (e.g., AWS, Azure).
Familiarity with DevOps practices and tools (e.g., Jenkins, GitLab CI/CD).
What you will get:
Competitive compensation.
Limitless growth and learning opportunities.
Ongoing mentorship and apprenticeship; Leadership courses, development programs, technical courses, certification opportunities and more!
A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you.
A chance to make an impact - your work will contribute directly to our strategy.
A hybrid work environment-enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices.
20+ PTO days plus holidays and floating holidays in your first year.
Extensive medical, dental insurance and vision plan.
401K with corporate match, immediate vesting.
Health-and-wellness-related allowance programs.
Parental leave.
Tuition reimbursement.
Employee Stock Purchase Plan.
Employee Assistance Program.
Gartner Gives Charity Match.
And much more!
#LI-Hybrid
#AL2
Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we've grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 116,000 USD - 164,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at ***************** or by sending an email to ApplicantAccommodations@gartner.com.
Job Requisition ID:96945
By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.
Gartner Applicant Privacy Link: *************************************************
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Supplier Quality Manager - Remote
Remote Quality Supervisor Job
Are you an expert at ensuring top-notch quality from vendors? Our client, a premier and global wholesale building materials organization, is looking to add a brand new and highly skilled Supplier Quality Manager to join the team. This successful candidate is dedicated to excellence and innovation within the building materials sector. This remote, permanent position offers a challenging yet rewarding environment for those with significant experience in supplier quality management.
Key Qualifications:
A solid foundation with 7-10 years of relevant professional experience.
Bachelor's Degree in Chemical Engineering, Chemistry, or related fields is essential.
In-depth understanding and practical knowledge working within plastics/raw materials industries are critical.
Prior supplier quality assurance experience working and travelling to meet with a domestic supplier place.
Be able and willing to travel 50%.
Skills Required:
**Plastics/Raw Materials Expertise:** Your familiarity will be crucial as we deal extensively with such products; your role includes assessing their standards rigorously before they enter our supply chain.
**Chemicals Knowledge:** With chemicals being pivotal components of our operations-you'll need extensive know-how regarding their use-and implications on product integrity.
**Proven Track Record**: Demonstrable success managing supplier quality ensures that only premium-grade supplies make it through production lines under your watchful eye.
You'll stand out if:
Your resume showcases strategic collaborations where you've influenced vendor processes positively while preserving robust relationships-a balance vital for ongoing business growth!
Ready to lead the charge towards exceptionalism one supply chain link at a time? Apply now!
Quality Program Manager
Remote Quality Supervisor Job
**Description:** **WHO WE ARE** Lockheed Martin is a global leader in aerospace, defense, and technology solutions, dedicated to pushing the boundaries of innovation and shaping the future of the industry\. With a rich legacy of excellence and a commitment to delivering advanced capabilities to our customers, we are proud to be at the forefront of cutting\-edge technology and engineering\.
**WHAT WE'RE DOING**
At Lockheed Martin, we're revolutionizing the aerospace and defense sector through groundbreaking technology, advanced manufacturing processes, and a world\-class team of professionals\. Our mission\-driven approach and unwavering dedication to excellence ensure that we continue to deliver superior products and solutions to our customers around the world\.
**THE WORK**
The Quality Program Manager \(QPM\) will lead the Quality team for a production program\(s\) within the Multi\-Domain Combat Solutions \(MDCS\) Market Segment\. The role of the QPM is to implement the program's Quality plan and lead the Quality team ensuring compliance to industry standards, contractual requirements, and customer expectations\. The QPM serves as a single focal point for Quality & Mission Success \(Customer, Program Management, Functions\)\. They lead the Quality Program Team - all aspects including Hardware Quality Engineering, Systems & Software Quality, Supplier Quality, and Production Operations Quality - through all areas of the program / product lifecycle\. The QPM ensures communication and flow down of requirements to internal teams and external supply base\. The QPM may supplement Quality team surveillance as required\. The QPM is responsible to develop and manage the Quality financial scope\. QPM analyzes quality performance data \(manufacturing data, engineering design metrics\), identifies recurring issues, drives root cause analysis and corrective actions, and raises quality performance issues to senior leadership, as needed\.
In a typical week, a QPM:
\- Ensures Quality Engineering, Inspection and Auditor resources are in place to support surveillance activity and upcoming deliverables
\- Flows Program and Quality related information to Quality Program Team \(QPT\)
\- Reviews Quality data for trends \(favorable or unfavorable\) and performs root cause analysis as needed
\- Communicates with DCMA and end\-contract customers regarding upcoming joint customer events
\- Collaborates with Engineering & Technology, Production Operations regarding process questions or changes
\- Provides Quality activity progress update and accomplishments in support of business rhythm
**WHO YOU ARE**
You are a dynamic and results\-oriented professional with a passion for driving operational excellence and optimizing production processes\. You thrive in a fast\-paced environment and are adept at managing complex projects while maintaining a high level of accuracy and attention to detail\. Your strong analytical skills, coupled with your ability to communicate effectively and collaborate across departments, make you an invaluable asset to our team\.
**WHY JOIN US**
We believe that flexibility is the future of work\. We are proud to offer the flexible 4X10 work schedule that support our employees' diverse personal needs\.
**Basic Qualifications:**
Basic Qualifications :
\- Bachelors or Masters degree or equivalent from an accredited college in an Engineering or related technical discipline
\- Experience in Manufacturing/Production/Quality Processes
\- Project Leadership skills
\- Root Cause and Corrective Action facilitation experience
\- Strong Customer Relationship Management
\- Ability to obtain DoD Secret Clearance
**Desired Skills:**
\- Knowledge of Integrated Warfare Systems and Sensors line of business
\- Familiarity with local and RMS Command Media
\- AS9100 Quality Systems and First Article Inspection \(AS9102\)
\- Control Account Manager trained \(or certified\)
\- International / FMS requirement knowledge
\- Manufacturing Execution System knowledge
**Security Clearance Statement:** This position requires a government security clearance, you must be a US Citizen for consideration\.
**Clearance Level:** Secret
**Other Important Information You Should Know**
**Expression of Interest:** By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match\. Should this match be identified you may be contacted for this and future openings\.
**Ability to Work Remotely:** Part\-time Remote Telework: The employee selected for this position will work part of their work schedule remotely and part of their work schedule at a designated Lockheed Martin facility\. The specific weekly schedule will be discussed during the hiring process\.
**Work Schedules:** Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees\. Schedules range from standard 40 hours over a five day work week while others may be condensed\. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits\.
**Schedule for this Position:** 4x10 hour day, 3 days off per week
**Lockheed Martin is an equal opportunity employer\. Qualified candidates will be considered without regard to legally protected characteristics\.**
**The application window will close in 90 days; applicants are encouraged to apply within 5 \- 30 days of the requisition posting date in order to receive optimal consideration\.**
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges\. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work\.
With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility\. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work\. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility\.
If this sounds like a culture you connect with, you're invited to apply for this role\. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs , and apply for roles that align with your qualifications\.
**Experience Level:** Experienced Professional
**Business Unit:** RMS
**Relocation Available:** Possible
**Career Area:** QA/Test and Inspection
**Type:** Full\-Time
**Shift:** First
Quality Program Manager
Remote Quality Supervisor Job
** At Western Digital, we are on a mission to unlock the potential of data so people, companies and organizations everywhere can create what's next. To fulfill our vision, we are always on the lookout for potential team members who share our passion for solving problems to empower others.
When you join Western Digital, you join a legacy more than 50 years in the making. Across our Western Digital , SanDisk , SanDisk Professional, WD and WD_BLACK brands, we have brought some of the most storied advancements in memory and data storage technology to market-and our best, most innovative work is yet to come.
From energizing gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world's biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.
Here's how you can help.
**Job Description**
ESSENTIAL DUTIES AND RESPONSIBILITIES
+ Willing and Flexible to support product lifecyle in the Platforms programs.
+ Working with various validation teams on system-level test and qualification methodologies
+ Assure implementation of customer, company, and industry quality and reliability standards through the entire product lifecycle.
+ Assist and support other program managers in applying a systematic and analytical approach in closing out stop ship/stop build and quality incident alert situations. Including analytical tools like Fishbone, FMEA, Derating and Failure Analysis investigations.
+ Represent the Platforms quality group in various cross functional team meetings and prepare all required materials (reports) for such meetings as identified by manager
+ Represent the Product Quality and serve as the voice of quality to product core teams, assessing product quality monitors and indicators, and identify improvements.
+ Work with respective subject matter experts to drive quality action item closure
**Qualifications**
REQUIRED
+ Bachelor degree Electrical/Electronics/Computer science preferred with 5+ years of experience in Reliability/Memory design/system engineering
SKILLS
+ Strong team collaborator; Willing to work in dynamic and challenging environment
+ Exceptional written and verbal communication skills
+ Proficient in Microsoft Office applications
**Additional Information**
Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (*********************************************************************************************** .
Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Based on our experience, we anticipate that the application deadline will be **04/29/2024** (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application deadline.
\#LI-RR1
**Compensation & Benefits Details**
+ An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.
+ The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future.
+ You will be eligible to participate in Western Digital's Short-Term Incentive (STI) Plan, which provides incentive awards based on Company and individual performance. Depending on your role and your performance, you may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital's Standard Terms and Conditions for Restricted Stock Unit Awards.
+ We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program, employee stock purchase plan, and the Western Digital Savings 401(k) Plan.
+ Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Manager of Clinical Education & Quality
Remote Quality Supervisor Job
Now is the time to join us!
We're Personify Health. We're the first and only personalized health platform company to bring health, wellbeing, and navigation solutions together. Helping businesses optimize investments in their members while empowering people to meaningfully engage with their health. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we're shaping a healthier, more engaged future.
Responsibilities
Who are you?
Responsible for the overall clinical training and quality assurance aspects of the Utilization Review, Case Management, Nurturing Together, and Disease Management departments.
In this role you will wear many hats, but your knowledge will be essential in the following:
Creates and maintains formal training curriculum that ensures process best practices, compliance adherence, and quality goals and objectives of the department/processes as assigned by management.
Conducts training orientation, introduction to process specific training to prepare the clinical and non-clinical staff on their assignments as scheduled.
Deliver effective training in multiple modalities (classroom, virtual, self-learning, 1 on 1) to adult learners of varying experience and skill sets and in different formats-oral, written and tactical.
Participate in reporting mechanism findings to gauge training efficacy, such as surveys and feedback related to training.
Maintains formal record of training activities and employee progress (track and trend) and updates the training department leadership on any Clinician that are not meeting expectations.
Create quality audit programs based on training effectiveness with analysis on how to improve process and procedure with policy in place.
Conducts sample reviews with quality analysis audit for each staff member on a monthly basis at a minimum and identifies any adherence gaps and training opportunities.
Provide training and support in correlation to team member for performance improvement.
Does research and maintains high-level of understanding of regulations to support staff education plans.
Remain current with best practice models and current processes to be able to provide instruction to staff.
Maintains high-level of cohesiveness within the team and professionalism as a representative of the training department.
Other related duties as assigned to meet departmental and Company objectives
Attend and participate in all mandatory department and training meetings as assigned by the Director of Case management.
Provide direction and oversight of the training team performance based or presentation and metrics.
Assign specific and area wide training to training team as needed by the department.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Qualifications
What you bring to the Personify Health team:
In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including:
RN Licensure required
Certifications in managed care or case management or other certification appropriate to the self-insured space.
Bachelor's Degree preferred, or minimum seven years of formal training experience in health care service capacity as it relates to case management, utilization management and/or chronic disease management.
Proven successful training practices and techniques, ability to implement principles of adult learning required
UR, CM, DM experience required.
Managed care experience required.
You also take pride in offering the following Core Skills, Competencies, and Characteristics:
Knowledge of clinical and non-clinical practices within a health plan and insurance provider environment with emphasis on self-insured and knowledge of CMS (Centers for Medicaid and Medicare Services)
Strong communication skills with speaking, writing and presentation skills, including policy and procedure.
Effective Business Communication: Skilled in communicating with technical and business constituencies in writing effective business specifications and requirements
Knowledge of ERISA, Department of Labor, Federal, State, URAC, NCQA, required.
Critical thinking, ease in communicating in formal and informal settings, excellent documentation skills (Excel, Word, email, in-person)
Strong initiative with strategic thought in creating and scaling for growth and innovation.
Ability to work independently daily in multiple locations if needed and in different mediums.
Ability to analyze information and convert related activities into a comprehensive work plan
Assures compliance with the recommendations of the Quality improvement committee ( QIC) regarding activities, projects, and reports.
Responsible for monitoring ongoing compliance with URAC Standards, state, and federal regulations.
Responsible for providing a comprehensive initial orientation and training of staff,
Assessing learning needs of the staff and creating/ facilitating programs to meet those needs.
Oversees the Quality Program in the implementation of the Quality management program (QMP ) Activities with the help of the coordinator.
Helps develops the work plan with the assistance of the QIC members
Helps work with management, Medical Directors, and the Quality improvement committee (QIC) to develop and implement the projects and activities to be monitored.
Assures compliance with the QIC recommendations and activities as indicated.
Is responsible for the coordinator delivering an annual review to be presented to the QIC. The annual review includes analysis of the overall effectiveness of the quality management program. Key aspects included in the annual review include:
Program Descriptions
Quality Policy Statement
Quality Work Plan & Evaluation
Marketing Review
Policies & Procedures
Metric Indicator / Statistics Reporting
Trending and analysis of improvements in clinical management
Service quality and other operational accomplishments
No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!
Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice.
In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from $90,000 to $106,000. Note that compensation may vary based on location, skills, and experience. This position is eligible for health, dental, vision, mental health and other benefits.
We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing.
#WeAreHiring #PersonifyHealth #TPA #HPA #Selffunded
Beware of Hiring Scams: Personify Health will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to **************************. All of our legitimate openings can be found on the Personify Health Career Site.
Application Deadline: Open until position is filled.
Quality Manager, Digital Health
Remote Quality Supervisor Job
Make a difference. Be happy. Grow your career.
The Role
A Quality Manager is more than just an industry expert. Our team takes ownership of their work and the greater success of the organization. We're also looking for someone who listens to the client and understands that each project and organization is unique and an opportunity to strengthen relationships. You'll need to tackle tough projects to help those organizations succeed. Experience in Quality and Regulatory Programs at the federal, state, and local levels is a critical skill for this position. Knowledge and/or experience in clinical workflows and technical development to support Quality programs within Epic is not required but preferred to help guide the team and better support our clients.
The Quality Manager on our Quality team is an experienced regulatory and healthcare IT expert who supports the design, build ,and delivery of EHR solutions for Nordic clients by serving as a key liaison between client operational stakeholders and technical staff and possesses the following attributes:
Project Manager - provides oversight for Nordic clients in delivery and project execution
Expert Translator - understands and explains regulatory translation to technical concepts and products to clinical and quality users as well as clinical & quality workflows and knowledge to technical staff
Customer Influencer - exhibits great customer-facing skills, polished presentation abilities, strong discussion habits, and good emotional intelligence
Problem Solver - identifies problems, collaborates with colleagues & organizational leaders, resolves issues quickly, brings satisfaction to users, and instills confidence in the client's leadership
Strategic Thinker - demonstrates curiosity and creativity while possessing big-picture visions and the ability to break them down to smaller steps with decisive execution
Startup Enterpriser - works at a fast pace with flexibility to shift priorities in a team-oriented environment built on the desire to achieve success for clients and colleagues
This position works under the direction of the Senior Manager/Director, Digital Health - Quality to address documented client needs while actively seeking opportunities to refine client deliverables, build knowledge in new domains, and improve Nordic's business processes.
Key Responsibilities
A Quality Manager provides consulting services to clients on EHR-related projects in a project management, project leadership, or advisory capacity.
Provide quality and regulatory advisory services to ensure the client is successful in meeting requirement programs, incentive programs, and payor requirements
Ensure alignment of quality and regulatory programs during workflow and technical discussions
Provides strategic insight and guidance to our clients based on anticipated regulatory updates or changes
Enables and collaborates with the sales team to position Nordic's offerings to our customer base
Manage client engagement scope and overall delivery of agreed-upon solutions
Maintaining an understanding of client needs/structures and reviewing client satisfaction metrics
Maintain relationships within customer accounts, build Nordic's presence and brand within the account, and identify opportunities to expand service offerings
Ensuring service level coordination and other client commitments are met; providing point of contact for client escalations and reprioritization needs
Coordinating work with quality solution teams, and SME experts, and mentoring the solution consultants
Assisting the team to refine and maintain marketing information, and sales strategy, and participating in sales support
Assisting with client acquisition and retention, maximizing team productivity, and solution delivery
Continuously improving process and internal support documents, assisting in the improvement of workflows and processes, and managing multiple projects simultaneously
Leading client sessions, articulating services, and providing regular project updates
Coordinating and forecasting work; plans accordingly
Participating in continuous learning opportunities
Working to uphold and strengthen Nordic's corporate culture
Working with the client team on sales enablement and sales processes
Working on business operations projects that may be assigned on an ad hoc basis and may assist other corporate initiatives as necessary
Lead client-facing meetings regarding ongoing work-product coordination and project status
Enhance process and internal support documents, assist in the improvement of workflows and processes, and manage multiple projects simultaneously
May be invited to attend corporate functions as a representative of the company to meet prospective consultants, as well as solidify relationships with client and Nordic co-workers
Skills and Experience
10+ years of quality and regulatory compliance understanding and experience to include programs such as accreditation bodies (TJC, DNV), Center for Medicare and Medicaid Services (CMS) programs, Centers for Disease Control (CDC), Health and Human Services, etc. with a focus in hospital inpatient locations
3+ years of recent experience in project management, certification not required but preferred
5+ years' experience and knowledge base of inpatient clinical workflows, Epic technical understanding preferred
5+ years of healthcare IT experience, clinical licensure preferred but not required
Data analysis skills and experience preferred
Established skills across multiple healthcare technology platforms (EHRs, Clinical Systems, Revenue Cycle Systems, etc.)
Current Epic Certification in Clinical Documentation, Bugsy, Cogito, or Orders with understanding of workflows preferred, not required
Epic Regulatory Reporting and BestPractice Advisories Badge preferred, not required
Exceptional customer management and service skills
Excellent communication skills, written and verbal
Demonstrated ability to seek out, analyze, and solve novel problems
Ability to organize with exceptional attention to detail
Able to work independently and within a team environment
Must demonstrate and embody Nordic's maxims
Additional details
Seeking specialty focus within the inpatient healthcare space for regulatory and workflow understanding, ambulatory and outpatient process understanding a benefit
100% remote position, travel discussion may ensue pending client opportunity and requests
Manager, Quality Assurance (QA)
Remote Quality Supervisor Job
Job Details Management Dallas, TX Fully Remote Full Time $100,000.00 - $115,000.00 Salary Information TechnologyDescription
MODE Global is the 5th largest truckload broker and largest non-asset intermodal provider in North America. With over 200 agents/offices distributed from coast to coast, MODE Global operates under a family of businesses and brands, delivering as a premier full-service solutions provider to the logistics industry.
Manager, Quality Assurance (QA)
JOB SUMMARY: This position is primarily responsible for the oversight and management of third-party Managed QA Services for MODE's proprietary technology application systems. This role is essential to ensure the quality of code being promoted within the SDLC process through our Agile sprint deployments. It is necessary to drive continuous improvements in our testing methodologies to eliminate defects and business process interruptions within our applications.
ESSENTIAL JOB FUNCTIONS:
• Direct and provide oversight for the third-party Managed QA team to drive the quality of the application while ensuring the application conforms to both functional and non-functional requirements
• Lead and mentor the QA team with proven analytical and problem-solving skills to help validate processes through careful testing
• Champion the use of automation principles to build and expand the current automated test suites, leveraging both manual and automated testing and ensuring regression testing within the sprint
• Oversees all aspects the QA process including but not limited to metrics collection, applying industry best practices, developing new tools and processes to ensure organizational quality goals are met to meet the demands of the business
• Creates and/or assists in the creation of all QA work products for all scrum teams: Test Plans, Requirements Traceability Matrices, Test Cases, Metrics creation, Risk and Priority based testing analysis and test evidence collection
• Ensure the Managed QA team generates test cases based on requirements and acceptance criteria and other documents provided by business and development partners
• Provides evaluation of individuals within the Managed QA team and works with third-party management to ensure that standards are met for each member, including replacement if necessary
• Partner with technical product owners and developers to identify areas for improved efficiencies.
• Partner with technical product owners and developers to establish stress/load testing of the application where necessary
• Performs Defect Analysis to implement changes to eliminate root causes
• Participate in all cross-platform projects and testing when needed • Reports status of QA progress and health to senior leadership
Qualifications
Bachelor's degree, or equivalent experience, in Logistics, Information Systems, Computer Science, or Engineering.
• 8+ years of experience performing software testing or related functions within a structured software
development lifecycle
• 3+ years of experience at management / supervisory capacity of manual & automation testers
• Experience in management of third-party vendors
• Good grasp of QA best practices with proven track record of implementing iterative improvements within the
organization
• Must have knowledge and experience in Scrum Agile
• Working knowledge of Jira
• Proficient in QA Defect reporting
• Experience in designing and writing automated test scripts
• Knowledge of performance testing
• Experience with testing tools such as UiPath, Selenium, JMeter, Grafana K6, Postman
• Proven analytical, process improvement, and critical thinking skills.
• Ability to work in a project-based, team environment.
• Strong organization and time management skills.
• Strong oral and written communication skills.
• Resourceful, quick learner.
• Flexibility to easily adapt to change.
At MODE, we're dedicated to providing our employees with a working environment where they can flourish
professionally and personally. You can expect an inclusive and supportive workplace where people help each other
succeed. Our benefits package is exceptional, including medical, dental, and vision with flexible time off policies. We
believe in the future of our employees, so we offer a generous match to your 401k plan. With locations all across the
United States, you can join us in providing transportation and logistics solutions to our customers.
Manager, Quality
Remote Quality Supervisor Job
Blue Ridge Power is a full-service EPC (Engineering, Procurement, Construction) company for solar projects across the United States, offering integrated engineering, a qualified professional labor force, and an expansive fleet of equipment to serve the needs of our clients. Headquartered in Asheville, NC, with offices in Fayetteville, NC, and Lexington, SC. Blue Ridge Power has installed 8 GW of solar infrastructure throughout the country and employs about 700 team members. Learn more at blueridgepower.com.
Blue Ridge Power (BRP) is seeking a Manager, Quality Assurance to represent BRP's quality program on the job site. This person should have experience leading others and quality or construction experience. This person will work on-site on solar projects for mid-term and long-term assignments, including out-of-state projects. They will work directly with the construction team, subcontractors, and customers to ensure that all components in the PV System are installed per design.
This position is designated as a safety-sensitive position.
This position is 100% travel and offers per diem while working on our project sites. Site states include, but are not limited to Kentucky, Indiana, North Carolina, Virginia, South Carolina, Michigan, and Maryland.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of any employment Visa.
What You'll Do:
Lead a team of on-site quality inspection personnel.
Oversee the execution of the site-specific Quality Plan.
Ensure that all quality assurance inspections are completed properly and timely.
Participate in the Plan-of-the-Day meetings to coordinate the quality team activities with all other teams on-site.
Participate in all other required meetings with Quality, Construction, and Client Representatives.
Implement policies and procedures that are approved by the Quality Programming team.
Maintain quality inspection, submittals, and observations in the Construction Management Software (CMS) along with all reports and photos.
Identify and report nonconformance issues.
Perform root cause analysis of nonconformance issues and ensure corrective measures are appropriate.
Train quality personnel to perform required inspections.
Ensure that the on-site Quality Team receives all other required training.
Identify and communicate scheduling challenges as they relate to project milestones.
Prepare reports by collecting, analyzing, and summarizing data for presentation to customers and senior management.
Ensure the successful completion of daily inspection reports.
Work directly with customers, vendors, and internal construction teams to ensure quality standards are met.
Perform duties as assigned by management.
Must-Haves:
7+ years of verifiable quality assurance and/or construction experience.
3+ years of experience managing personnel.
The ability to lead a team and work independently.
Proficient with Office 365 (Excel, Word, Outlook, etc.).
Experience working with a cloud-based construction management system (i.e., Procore, Oracle, Primavera, Cloud, etc.).
A clear understanding of OSHA safe workplace practices and procedures.
Strong communication skills, including the ability to effectively relay technical information.
Ability to manage your team's time efficiently to complete all required tasks.
Proficient with technical documentation, including engineering drawings, manufacturer documentation, and applicable codes and standards.
Knowledge of utility-scale construction principles and practices.
Understanding of medium voltage fundamentals, utility, overhead, and pole equipment.
Experience and knowledge in electrical testing, including:
DC/AC Voltage Testing (VOC)
Insulation Resistance Testing (IRT)
Very Low Frequency (VLF)
NETA Transformer Testing
Experience working with PV racking and tracking systems (commissioning, operation, troubleshooting, manufacturer training and/or certification).
Experience working with inverters (commissioning, operation, communications, troubleshooting, manufacturer training and/or certification).
Experience working with Supervisory Control and Data Acquisition (SCADA and DAS) systems (operations, programming, manufacturer training and/or certification).
Experience working with subcontractors and vendors to ensure that quality practices and products are being maintained.
Experience with the implementation of Inspection Test Plans (ITPs).
Nice-to-Haves:.
Advanced Leadership Seminar/Course or equivalent.
NESC training for substation operation.
Education and Certifications:
Bachelor's or Associate degree in a related field and/or equivalent education preferred.
NFPA 70E High Voltage certification is required.
OSHA 30 is required.
Must possess and maintain a current valid driver's license required.
NABCEP certification preferred.
ASQ Completion Certificates preferred.
Procore Training Completion Certificates are preferred.
Working Environment and Physical Demand:
100% travel to assigned project(s); approximately 60% Field, 40% On-Site Office.
This role requires flexibility in traveling to multiple states.
Must possess reliable transportation.
Ability to receive and execute tasks delegated by a more senior technician, all while recognizing potential safety concerns and maintaining a good attitude.
Must be able to comply with all company safety standards and procedures, including OSHA requirements.
Complete OSHA training as required.
Must follow organization policies and procedures.
Individuals in this position work in an outdoor environment and must be able to tolerate all climates.
Must be able to sit, stoop, kneel, bend, stand, or walk short to long distances for 8-10 hours daily.
Must be able to lift, push, or pull up to 50 pounds occasionally.
Blue Ridge Power believes in taking care of our employees by offering benefits that support their physical, mental, and financial well-being.
Our comprehensive benefits package includes Medical, Dental, Vision, Matching 401k, Paid Time Off, Company Paid Holidays, Training and Development, Tuition Reimbursement, Hybrid Work Options, Remote Work Options, Dog-Friendly Offices, and much more!
Blue Ridge Power supports organizations local to our offices in Fayetteville, NC, and Asheville, NC, including the school systems, environmental groups, athletics, youth organizations, and more.
Blue Ridge Power is committed to diversity, equity, inclusion, and belonging in the workplace.
Blue Ridge Power does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies.
Prog Mgr, Provider Quality and Risk Adjustment- Remote ( Must reside in New York State)
Remote Quality Supervisor Job
The Provider Engagement Manager implements Health Plan provider engagement strategy to achieve positive quality and risk adjustment outcomes through effective provider engagement activities. Ensures Health Plan's largest, most impactful providers with the most complex Value-Based Care contracts have engagement plans to meet annual quality and risk adjustment goals. Drives coaching and collaboration with providers to improve performance through regular meetings and action plans. Addresses practice environment challenges to achieve program goals and improve health outcomes. Tracks engagement activities using standard tools, facilitates data exchanges, and supports training and problem resolution for the Provider Engagement team. Communicates effectively with healthcare professionals and maintains compliance with policies.
Job Duties
• Ensures assigned Tier 1 providers have a Provider Engagement plan to meet annual quality & risk adjustment performance goals. May engage Tier 2 providers as needed by Health Plan.
• Drives provider partner coaching and collaboration to improve quality performance and risk adjustment accuracy through consistent provider meetings, action item development and execution.
• Addresses challenges/barriers in the practice environment impeding successful attainment of program goals and understands solutions required to improve health outcomes.
• Drives provider participation in Molina risk adjustment and quality efforts (e.g. Supplemental data, EMR connection, Clinical Profiles programs) and use of the Molina Provider Collaboration Portal.
• Tracks all engagement and training activities using standard Molina Provider Engagement tools to measure effectiveness both within and across Molina Health Plans.
• Serves as a Provider Engagement subject matter expert; works collaboratively within the Health Plan and with shared service partners to ensure alignment to business goals.
• Mentors and assists Provider Engagement Sr. Specialists and Specialists with training and problem escalation.
• Accountable for use of standard Molina Provider Engagement reports and training materials.
• Facilitates connectivity to internal partners to support appropriate data exchanges, documentation education and patient engagement activities.
• Develops, organizes, analyzes, documents and implements processes and procedures as prescribed by Plan and Corporate policies.
• Communicates comfortably and effectively with Physician Leaders, Providers, Practice Managers, Medical Assistants within assigned provider practices.
• Maintains the highest level of compliance.
• This position may require same day out of office travel approximately 0 - 80% of the time, depending upon location.
Job Qualifications
REQUIRED QUALIFICATIONS:
• Bachelor's degree in Business, Healthcare, Nursing or related field or equivalent combination of education and relevant experience
• Min 5 years experience experience improving provider Quality performance through provider engagement, practice transformation, managed care quality improvement, or equivalent experience.
• Experience with various managed healthcare provider compensation methodologies including but not limited to: fee-for service, value-based care, and capitation
• Strong working knowledge of Quality metrics and risk adjustment practices across all business lines
• Demonstrates data analytic skills
• Operational knowledge and experience with PowerPoint, Excel, Visio
• Effective communication skills
• Strong leadership skills
PREFERRED QUALIFICATIONS:
Min 5 years experience improving Quality performance for Medicaid, Medicare, and/or ACA Marketplace programs
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
#PJCorp
Quality Control Manager
Remote Quality Supervisor Job
DEPARTMENT OF ECONOMIC SECURITY
Your Partner For A Stronger Arizona. DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.
QUALITY CONTROL MANAGER
Job Location:
Division of Benefits and Medical Eligibility (DBME)
Quality Management Administration (QMA)
Office of Program Evaluation
8620 North 22nd Avenue, Phoenix, AZ 8502
Posting Details:
Salary: $22.8671 - $32.4840 Hourly, ($47,563.57 - $67,566.72 Annually)
Grade: 22
Closing Date: 3/8/2025
Job Summary:
Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES, please visit des.az.gov; or click on the link here to view 'Our DES' video. Come Join the DES Team!
This position is responsible for planning, organizing, directing, managing and evaluating the activities of the Office of Program Evaluation (OPE), Quality Control (QC) units. The Quality Control Manager will oversee the development of quality control and evaluation processes and procedures as required by Federal entities, and also meets the requirements of additional state programs as mandated by the Assistant Director. Provides technical advice in the administration of the programs, including but not limited to maintaining a close partnership with the United States Department of Agriculture (USDA), Food and Nutrition Service (FNS) and the Family Assistance Administration (FAA) to ensure that the state of Arizona is properly represented in the decision making and administering of the Supplemental Nutrition Assistance Program (SNAP.)
This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.
Job Duties:
Essential Duties and Responsibilities include but are not limited to:
Plan, organize and manage activities of the Quality Control units by reviewing tasks completed by staff, analyzing reports, workload, workflow and the retention of qualified personnel.
Provide continuous technical assistance to staff by interpreting state and federal rules and regulations.
Evaluating the quality of work, prepare evaluations, determine training needs and implement corrective action plans.
Develop and monitor reports to identify errors trends, probable causes and performance progress.
Meet with subordinates on a regular basis to enhance communication between all levels. This is accomplished on a monthly basis with directly supervised staff and quarter1y with the entire Office of Program Evaluation management team.
Monitor timeliness deadlines imposed by the USDA, Food and Nutrition Service to ensure compliance by the State if Arizona. In addition, monitor the internal deadlines imposed by the supervisors.
Meet regularly with the Family Assistance Administration management teams to ensure the State of Arizona is in compliance with Federal rules and regulations.
Conduct informal resolution conference with the USDA, Food and Nutrition Service to dispute federal findings. Prepare written arbitration letters to the USDA, FNS National Arbitrator for final resolution.
Knowledge, Skills & Abilities (KSAs):
Knowledge of:
Principles, practices and professional standards in the federal programs administered by the State of Arizona. This specifically includes the state and federal laws regarding the SNAP programs in conjunction with the Quality Control and Management Evaluation procedures associated with these programs.
An extensive knowledge of personnel and EEO policy and procedures.
Skills in:
Professional communication (verbal and written), the ability to direct a program with high level administrative as well as programmatic elements.
Various computer programs such as G-Suite (Gmail, Sheets, Docs, etc.)
Ability to:
Provide direction, motivation and mentoring, mediate and resolve differences and formulate corrective action plans and apply interpretation of complicated state and federal rules and regulations.
Analyze and evaluate staff performances to ensure continuous accuracy and improvement.
Selective Preference(s):
The ideal candidate for this position will have:
Five (5) years in the administration of SNAP,
Three (3) years supervisory experience with extensive policy knowledge of state and federal regulations.
Pre-Employment Requirements:
This position may require driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.
Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency's ability to reasonably accommodate any restrictions.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify)
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Benefits:
The Arizona Department of Economic Security offers a comprehensive benefits package to include:
• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.
Contact Us:
For questions about this career opportunity, please contact Steven Pollock at ******************.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting ******************. Requests should be made as early as possible to allow time to arrange the accommodation.
Supplier Quality Assurance Sr. Manager
Remote Quality Supervisor Job
Job Purpose:
The Supplier Quality Assurance Sr. Manager will lead the Supplier quality team. They will organize all supplier quality functions and lead the supplier quality personnel. They will monitor all issues regarding the quality of the products produced by the suppliers to insure all nonconformances are addressed until closure and containment is present for all suspect parts. They will monitor corrective action responses and insure robust corrective actions are put in place. They will make sure to collaborate with all other teams to insure all parties are updated on quality concerns. This position will focus on managing and directing the Supplier quality team to insure continuous improvement and improve quality stability.
Responsibilities include the following (other duties may be assigned as needed)
Adherence to HL Mando Quality policies
Providing the proper coaching and training to the Supplier Quality staff
Provide guidance to all HL Mando Suppliers in the area of quality
Insure the Supplier Quality engineers are responding to and following up on Quality Issues
Validation of corrective and preventative actions through both documentation and onsite evaluation
In-depth knowledge of PPAP/PFMEA/Control Plan documentation
Reporting of issues both internally to HL Mando and HL Mando HQ
Inventory control of non-conforming parts and disposition
Physical count versus ERP system
Quality Process management through
- Attendance in the daily quality market to verify defective parts and coordinate improvements by the supplier
IATF 16949 audit preparation (non-conforming procedure by GBPMS)
Work closely with Quality Control Manager and other Dept. to support plant requirements
Support efforts to use inspection data for process improvement.
Responsible for proper quality documentation according to customer or internal auditing.
Completion of PPAP/ISIR documentation according to plan for supplier 4M/EO.
EO Change Management (Review and approve PPAP, Follow up with related department's requirements)
Review and approve supplier's 4M request. (Mass production 4M change support)
Coach and develop the overall quality acumen of the MCA Suppliers
Qualifications:
Knowledge of production processes, quality requirements and other techniques for maximizing the effective manufacturer of products.
4 year technical degree (mechanical or industrial or related quality engineering) preferred and/or relevant job experience
Excellent reading comprehension and math / analytical skills.
Proficient in computer applications (i.e. Microsoft Word/Excel/Power Point, e-mail, etc.)
Minimum of three (3) years of experience in Production Quality or Supplier Quality
Knowledge of APQP
Technical Competencies:
Knowledge of Parts drawing analysis or GD&T
Demonstrated application of engineering skills and problem-solving techniques within the manufacturing processes
IATF 16949 and ISO 9000
Knowledge of Auto parts quality control systems and core tools (6 sigma, PFMEA, PPAP, SPC, APQP, Gauge R&R, MSA, etc)
Knowledge of and ability to lead IATF quality system requirements
Non-Technical Competencies:
Very good interpersonal skills
Excellent communication skills
Highly organized
Must be comfortable with conflict resolution
Strict adherence to procedures
Ability to multitask
Ability to lead and motivate varying levels of quality control team members
Remote Work Information -Salaried
Salaried Full-Time. Not Eligible for Hybrid Remote Work Schedule
Clinical Quality Program Manager
Remote Quality Supervisor Job
This job is responsible for ensuring compliance with WellSky's Utilization Management and Quality Improvement Program by serving as a clinical expert on state and federal regulations. The scope of this job includes analyzing and presenting data to establish best practices across post-acute health care settings, including LTACHs, IRFs, SNFs, and Home Health facilities.
We invite you to apply today and join us in shaping the future of healthcare!
Key Responsibilities:
Facilitate activities related to performance measurement and outcomes, ensure the organization meets CMS, NCQA, and other regulatory standards, stay updated on relevant regulatory changes, and support their integration into practices.
Comply with state, federal, and organizational standards by assisting in the development and enforcement of policies aligned with Utilization Management and Quality Improvement Program requirements.
Guide the implementation of internal audit protocols in compliance with CMS regulations and NCQA standards, and contribute to the consistency of clinical documentation and decision-making processes.
Analyze data to identify trends and areas for improvement, and execute defined projects aimed at enhancing care quality across various lines of business.
Generate and validate reports to monitor performance and compliance across health plan contracts, ensuring accuracy and alignment with requirements.
Prepare for regulatory, accreditation, and contractual audits, and contribute to the remediation and documentation of audit findings.
Perform other job duties as assigned.
Required Qualifications:
At least 4-6 years relevant work experience
Bachelor's Degree or equivalent work experience
Preferred Qualifications:
Registered Nurse, Occupational Therapist, or Physical Therapist with a bachelor's degree in a related field, or a combination of education and experience that includes pertinent clinical experience and an understanding of CMS standards and guidelines.
Experience with CMS and/or NCQA audits.
Ability to manage multiple competing priorities and tasks effectively.
Strong written, oral, and interpersonal communication skills.
Demonstrated ability to collaborate with external vendors and clients.
Proficiency in manipulating and sorting data for analytics and reporting.
Excellent analytical and data interpretation skills.
Experience in case management in a healthcare setting.
Job Expectations:
Willing to work additional or irregular hours as needed.
Must work in accordance with applicable security policies and procedures to safeguard company and client information.
Must be able to sit and view a computer screen for extended periods of time.
#LI-PG1
#LI-Onsite
WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.
WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.
Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.
Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:
Excellent medical, dental, and vision benefits
Mental health benefits through TelaDoc
Prescription drug coverage
Generous paid time off, plus 13 paid holidays
Paid parental leave
100% vested 401(K) retirement plans
Educational assistance up to $2500 per year
Sr. Supplier Quality Staff Manager - GM&F
Remote Quality Supervisor Job
SummaryAre you ready to see your future take flight? At GE Aerospace, we are advancing aviation technologies for today and tomorrow. Your work will contribute to the production of advanced jet engines, components, and integrated systems that power commercial and military aircraft. You'll be part of a team that embraces your drive, your curiosity, and your unique ideas and perspectives. Most importantly, you'll share in our pride and purpose that affects the lives of millions around the world!
In this role you will build and execute a comprehensive supplier quality strategy for the Global Machining & Fabrications (GM&F) commodity. The comprehensive supplier quality strategy would include growing the capability and competencies of the supplier quality team, driving APQP into the supply base, driving quality improvements through proactive initiatives that reduce quality escapes, executing supplier audits, and managing quality escapes and root cause and corrective actions - to name a few.
This role is open to a remote opportunity in the following states: IN, KY, OH, & MAJob Description
Roles and Responsibilities
Proactive development of supplier quality and manufacturing capabilities and performance by leveraging APQP tools to proactively identify and mitigate risk before it manifests into a quality defect
Drive improved supplier performance through launch and execution of supplier Quality Improvement Plans to (1) reduce quality escapes, (2) reduce manufactured defects, and (3) improve additional metrics such as corrective action cycle times, design change incorporation cycle time, etc
Drive APQP and AS13100 into the supply base, in order to transform the quality capabilities of the commodity, including leading/executing APQP initiatives for sourcing changes and new technology programs
Utilize FLIGHT DECK and its lean tools as the primary method to solve problems and manage performance of the commodity
Lead critical problem solving efforts for supplier escapes
Deliver right-first time and on-time FAI's, PPAP's, and SPS' (significant process substantiation) to support business priorities
Develop competencies of the Supplier Quality team, in order to continually improve technical capabilities of the team to (1) understand and relate to the product from a design technology perspective; (2) understand and relate to GD&T and technical standards typically found on prints and standards for the product; (3) understand and relate to the commodity's typical manufacturing and metrology processes from a manufacturing engineering perspective; and (4) improve understanding of critical quality tools required to analyze a supplier's process (MSA, GR&R, SPC, Statistics, etc)
Travel of 25% required
Required Qualifications
Bachelor's degree from an accredited university or college
A minimum of 5 years of experience in Manufacturing Engineering, Supplier Quality Engineering, or Product Engineering
Desired Characteristics
People leadership experience
Strong oral and written communication skills, as the role will interface with leaders within GE Aerospace and within the external supply base
Strong interpersonal and leadership skills
Demonstrated ability to set strategic direction and bring vision to reality
Demonstrated ability to build high performing teams and leaders
Demonstrated ability to analyze and resolve problems.
Demonstrated ability to lead programs / projects.
Ability to document, plan, market, and execute critical initiatives.
Established project management skills.
Humble: respectful, receptive, agile, eager to learn
Transparent: shares critical information, speaks with candor, contributes constructively
Focused: quick learner, strategically prioritizes work, committed
Leadership ability: strong communicator, decision-maker, collaborative
Problem solver: analytical-minded, challenges existing processes, critical thinker
Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.
The base pay range for this position is 160,000.00 - 190,000.00. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on March 11, 2025.
This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.
Additional Information
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: Yes
#LI-Remote - This is a remote position
Quality Manager
Remote Quality Supervisor Job
Full job description
Position Overview: As a Quality Manager, you will play a crucial role in driving the growth and profitability of our manufacturing organization. Your role will involve working closely with cross-functional teams to ensure alignment between quality efforts and overall business objectives. The Quality Manager will help us create & maintain quality documentation procedure for inspections and processes. They will also be responsible for providing hands on quality support for the manufacturing floor.
Responsibilities: Fostering a culture of concern for Quality throughout the entire company Create a cohesive Quality Team through mentoring, coaching, constructive performance feedback and formal/informal training. Develop, review and maintain quality documentation procedures for inspection, equipment and processes. Ensure all quality documents are accurate, complete and reflect the most up-to date regulations. Manage day-to-day quality activities, concerns and issues in compliance with standards. Define and manage all Quality Pisang preventative methods of controlling quality through SPC, Visual Management, problem solving and prevention techniques Analyze quality statistical data to determine present standards and establish quality and reliability expectancy of finished product. Responsible for managing all in-house NDT (Non-destructive Testing) operations Provides technical expertise and hands on support on quality matters to engineers, inspectors and manufacturing personnel Responsible for product quality issues, including customer complaints and feedback, production inspection procedures, final inspection, root cause analysis and corrective action management. Partner with Engineering, Operations and Customer Service to successfully launch new programs by identifying and mitigating quality risks up front during PPAP and new product qualification process. Responsible for handling customer communications and documentation for all PPAP related processes Lead & manage testing and controls aimed at verifying product conformity, starting from incoming inspection on raw materials to final test on finished goods. Responsible for process audits and identify areas of improvement to ensure RTFT (Right the First Time) goals are achieved. Directly manage customer visits/audits and be the team leader for customer claims management and resolution. Initiates and drives Quality Kaizen programs as a result of risk assessments that help meet and exceed the customer quality standards Should liaise with external vendors, contractors, or suppliers to ensure that their products or services meet the organization's quality standards.
Requirements: A working knowledge of international and market specific quality requirements. Including but not limited to: ISO 9001-2015ISO 13485 (Medical Device Certification) Strong understanding of continuous improvement tools (Lean and/or 6 Sigma certification preferred) Strong organizational & planning skills Excellent analytical & problem-solving skills Proficient with Excel, PowerPoint, Word and other standard computer applications Excellent interpersonal & communication skills (verbal & written)
Benefits: Remote Working
Medical Insurance
Life Insurance
Mental Well-being
Family Support and Care
Uniform
Paid Holiday
Learning Environment
Subsidized Healthy Meals
Work-Life Balance
Annual Health Check-ups
Teamwork
Safety and Working for the Community
Mgr - Customer Service Quality & Data Insights
Remote Quality Supervisor Job
AMC Networks is home to many of the greatest stories and characters in TV and film and the premier destination for passionate and engaged fan communities around the world. We create and curate celebrated series and films across distinct brands and make them available to audiences everywhere. Our portfolio includes targeted streaming services AMC+, Acorn TV, Shudder, Sundance Now, ALLBLK and HIDIVE; cable networks AMC, BBC AMERICA, IFC, Sundance TV and WE tv; and film distribution labels IFC Films and RLJE Films. The company also operates AMC Studios, our in-house studio, production, and distribution operation behind acclaimed and fan-favorite originals including The Walking Dead Universe and the Anne Rice Immortal Universe, and AMC Networks International, our international programming business.
We are currently seeking a Customer Service Quality & Data Manager to join our streaming product operations team based in our New York, New York headquarters.
JOB SUMMARY
In this position you will be a key member of the Streaming Products Operations team within Global Technology & Operations, leveraging data to drive impactful decisions, enhancing customer experiences, and standardizing the quality review process across the customer service organization. In this role, you will be responsible for ensuring the quality and efficiency of customer interactions through data analysis, insights generation, and process improvement initiatives. You will assess the quality of our support to our viewers of AMC Networks (DTC) offerings (primarily AMC+, Shudder, Sundance Now, HIDIVE, ALLBLK & ACORN TV) and make data driven recommendations to improve customer satisfaction scores, improve training effectiveness of new hires and tenured staff, and streamline agent contact handling processes and recommendations to the business to optimize brand support operations. It's a highly collaborative position that involves frequent interaction with stakeholders across multiple business areas and at all levels within the organization internally and externally.
If you excel in cultivating a high-performance culture and are driven to continuously improve functional teams and partnerships, this role is ideal for you. We are seeking a strong collaborator with outstanding written and verbal communication abilities, a curious and open-minded approach, as well as excellent organizational skills and attention to detail.
JOB RESPONSIBILITIES
* Developing and implementing quality assurance strategies and frameworks to assess customer service interactions (e.g., calls, emails, chats)
* Conducting regular evaluations, audits, and calibrations to ensure adherence to quality standards and compliance with company policies
* Utilizing advanced analytical tools and techniques to interpret customer service data and identify trends, patterns, and actional insights
* Generating detailed reports and presentations to communicate findings and recommendations with stakeholders like product, marketing, training, operations, outsourced partner etc
* Leading initiatives to streamline workflows, improve quality of customer interaction and increase customer satisfaction scores
* Partnering with Training Managers to develop training modules and coaching programs based on quality assessment outcomes and data-driven insights
* Leading a team of quality assurance analysts and data specialists, fostering a culture of continuous improvement and accountability
* Collaborating closely with internal customer service team and outsourced partners to align quality initiatives with organizational goals and objectives
QUALIFICATIONS (Required & Preferred)
* Bachelor's degree
* 5-7 years of relevant work experience
* Strong proficiency in data analysis and reporting tools (e.g., excel, SQL, power bi)
* Excellent project management skills with a track record of driving process improvements and delivering results
* Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and stakeholders
* Leadership capabilities with experience in managing and developing high-performing teams
* Understanding of the media or entertainment space and technologies, and common issues or challenges facing customers
The base compensation range for this position is $100,000 to $115,000 commensurate with experience. AMC Networks additionally offers a comprehensive benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Paid Time Off, Paid Parental Leave and Adoption Services, among other benefit plan options, subject to eligibility requirements. AMC Networks values the benefits achieved through in-office collaboration, but we provide our employees with the flexibility to work from home one day per week.
The Company is committed to policy of nondiscrimination in its employment and personnel practices. Applicants are considered for all employment without regard to race, color, religious creed, religion, alienage, citizenship, gender, gender identity, national origin, ancestry, genetic predisposition or carrier status, age, marital status, familial status, military or veteran status, status as a victim of domestic violence, stalking or sexual assault, sexual orientation, disability or any other characteristic protected by federal, state or local law.