Project Coordinator Jobs in Fontana, CA

LOSS PREVENTION OPERATIONS COORDINATOR REPORTS TO: SR. LOSS PREVENTION MANAGER STATUS: NON-EXEMPT Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other. At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves “Partners.” With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community. Our vision is to offer everyone a piece of the American spirit - one handshake at a time. The Loss Prevention Ops Coordinator provides administrative support of policies, procedures, and systems that have been put in place by the Loss Prevention Department are in place to reduce shrink, ensure a safe work environment and protect company assets. This includes managing the maintenance requests for Burglar, CCTV, and EAS systems, reviewing burglar alarm reports, as well as administering alarm codes and access badges. The Loss Prevention Administrator will also process reports to expose potential shrink such as operational errors and external theft. Essential Duties and Responsibilities Initiate, monitor, and resolve service tickets for various systems administered by the LP Department. These systems include EAS, Burglar, CCTV, and Access Control. Monitor burglar alarm exception reporting to identify suspicious activity such as re-entries, burglaries, and internal theft. Work with field LP teams to investigate incidents and assist in resolutions. Oversees burglar alarm codes, pin changes and access control badges as needed to account for personnel changes. Administer the audit management system. This includes making changes to user credentials, audits, schedules, alerts, and other system-wide updates. Assists with administering the case management system.This includes making changes to user credentials, case types, workflows, alerts, or any system updated required by the LP Department. Review new store system installations for completion and work with vendors/integrators to ensure that all new store systems are installed as per scope of work. Utilize and analyze data from Agilence (exception reporting) and other company data sources to identify possible losses. Initiate investigations involving corporate, distribution, ecommerce, and store related incidents. Assist with developing internal investigations and interviews in conjunction with RLPM's and other designated company employees as needed. Utilize cash variance reporting to investigate possible cash theft.Analyze monthly reporting, partner with RLPM's on exceptions. Partner with cross functional team to identify policy and procedure updates as needed. Demonstrates high level of quality work, attendance and appearance. Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management. Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices. Perform any other duties that may be assigned by management. Qualifications Strong communication, customer service, time management and organizational skills. Experience working with retail security related systems. This includes POS, EAS, CCTV, and burglar alarm systems. Minimum of 2 years of experience in Loss Prevention or security related roles preferred. Must be capable of reviewing large amounts of data to determine a course of action based on established protocols. Must have excellent communication skills, both written and verbal. Must be proficient in Microsoft Office (Word, Excel, PowerPoint, etc.). Must be capable of establishing functional relationships with both internal and external business partners and contacts. Competencies Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally. Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information. Boot Barn Benefits & Additional Compensation Opportunities Competitive hourly rate. Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands. Paid Time Off plan for year-round Boot Barn Partners.** Medical, Dental, Vision and Life Insurance.** 401(k) plan with generous company matching. Flexible schedules and work/life balance. Opportunities for growth at every level - we are opening 50+ new stores each year. **For eligible Boot Barn Partners PAY RANGE: $25.00-$30.00/hr.* *compensation varies based on geography, skills, experience, and tenure Physical Demands In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job. Standing, walking and squatting less than fifty percent of the work shift. Required to lift, move and carry up to 40 pounds. Ability to read, count and write to accurately complete all documentation and reports. Must be able to see, hear and speak in order to communicate with partners and customers. Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms. [] Sedentary: Limited activity, no lifting, limited walking [ X ] Light: Office work, some lifting, bending, stooping or kneeling, walking [ ] Moderate: Mostly standing, walking, bending, frequent lifting [] Arduous: Heavy lifting, bending, crawling, climbing Work Environment In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment. The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance. Noise levels are considered moderate. Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject. Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and employees without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law. Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at **************, Option 4. California Privacy Notice