How much does a production support analyst make?

A production support analyst makes $67,000 a year, on average ($32.45 an hour). A production support analyst Just starting can expect to make around $49,000 a year. In contrast, a senior production support analyst with ten or more years of experience averages $91,000 a year. Other factors such as location and industry can also impact how much a production support analyst can earn.

How To Become A Production Support Analyst: What It Is and Career Path

What is a production support analyst and how to become one

Updated January 8, 2025

4 min read

Quoted Expert

Rebecca Bird MAS, BS MT(ASCP)

Production support analysts perform duties across multiple areas of information technology (I.T), such as computer hardware, server software, networking, telecommunications, computer support, etc. They are responsible for the stability, integrity, and operations of systems. They conduct analysis, plan, design, and evaluate a variety of I.T tools.

As a production support analyst, you will be required to provide two-tier support to all applications and provide assistance to all end users. You'll also schedule jobs and analyze all vendor applications. Other responsibilities may include administering and implementing all new systems, documenting all production applications, and resolving any issues.

Educational requirements include a bachelor's degree in computer science or equivalent. Certifications in certain software applications may also prove beneficial. The average hourly salary for the position is $34.71, which amounts to $72,204 annually. The career is expected to grow 10% in the near future, resulting in various job opportunities being created across the United States.

What general advice would you give to a Production Support Analyst?

Rebecca Bird MAS, BS MT(ASCP)

Assistant Professor, Website

Skills that will become more important in the future are understanding quality measures. Six Sigma Lean principles are very applicable to what we do and help to keep a balanced workflow. A second thing is to understand that you and your coworkers are human. Find resilience tools that help you to keep a calm focus and practice good communication. Stay connected to national organizations for articles and training to stay connected to the future.

ScoreProduction Support AnalystUS Average

Salary

5.8

Avg. Salary $74,571

Avg. Salary $59,228

Stability Level

6.7

Growth Rate 10%

Growth Rate 0.3%

Diversity

6.0

Race

American Indian and Alaska Native 0.41%

Asian 15.05%

Black or African American 10.72%

Hispanic or Latino 15.05%

Unknown 5.30%

White 53.48%

Gender

female 33.28%

male 66.72%

Age - 41

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 41

Stress Level

6.7

Stress level is high

7.1 - high

Complexity Level

6.5

Complexity Level is challenging

7 - challenging

Work Life Balance

7.4

Work Life balance is good

6.4 - fair

Key steps to become a production support analyst

Explore production support analyst education requirements

Most common production support analyst degrees

Bachelor's

67.4 %

Associate

13.7 %

Master's

11.3 %

Start to develop specific production support analyst skills

Skills	Percentages
Application Support	10.64%
Management System	8.37%
Java	6.64%
Unix	5.96%
Linux	4.73%

Complete relevant production support analyst training and internships

Accountants spend an average of 3-6 months on post-employment, on-the-job training. New production support analysts learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a production support analyst based on U.S. Bureau of Labor Statistics data and data from real production support analyst resumes.

Research production support analyst duties and responsibilities

Manage defects and configurations for code promotions utilizing ETL providing pivot table leadership reports.
Develop multiple database applications to streamline and automate core processes: including human resources in-boarding, payroll systems and article/advertising layouts.
Develop the client front-end using JSP, HTML, CSS and JavaScript.
Work with QA team for testing and test data and script preparation in PERL.

Prepare your production support analyst resume

When your background is strong enough, you can start writing your production support analyst resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a production support analyst resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose From 10+ Customizable Production Support Analyst Resume templates

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Apply for production support analyst jobs

Now it's time to start searching for a production support analyst job. Consider the tips below for a successful job search:

Browse job boards for relevant postings
Consult your professional network
Reach out to companies you're interested in working for directly
Watch out for job scams

How do production support analysts rate their job?

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Production Support Analyst reviews

A zippia user wrote a review on Sep 2019

Cons

Its all sitting, and you are unlikely to get a raise