Printer Technician job description
Updated March 14, 2024
10 min read
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Example printer technician requirements on a job description
Printer technician requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in printer technician job postings.
Sample printer technician requirements
- Technical certification or associate's degree in Electronics or related field.
- Proven experience as a Printer Technician or similar role.
- Excellent knowledge of printer hardware, software, and networking.
- Ability to read and interpret technical manuals and schematics.
- Experience with troubleshooting and repairing printer-related issues.
Sample required printer technician soft skills
- Strong communication and interpersonal skills.
- Excellent problem-solving and analytical skills.
- Ability to work independently and as part of a team.
- Detail-oriented and able to manage multiple tasks simultaneously.
- Strong customer service skills and ability to work under pressure.
Printer Technician job description example 1
Ortho Clinical Diagnostics printer technician job description
The Career Potential
Ortho Clinical Diagnostics is committed to improving and saving lives with diagnostics. To do this we hire people who share this dream and are ready for new adventures. As a valued team member, you will carve your own career path and be part of building this company stronger and better than ever before. There is no limit to the experiences, opportunities and new directions you will have access to here at Ortho Clinical Diagnostics. More importantly, you will be driving the surge of a whole new direction in important medicine. That's something we can all take pride in as we take this journey together.
Ortho is known in the industry as a leader in customer service and support. Deeply understanding and exceeding the needs of our clinical lab, hospital and blood bank customers is what we do. It's who we are. If you join Ortho, no matter what your role, you will be expected to keep that Customer Excellence focus in your work.
The Opportunity
As the company continues to grow, we are seeking an AV/Print Technician. The technician will troubleshoot, repair, and set up moderately complex audiovisual and network printer equipment per applicable documentation. This position supports the Raritan campus location in a timely repair of equipment and devices to ensure meeting room and print device uptime and productivity. Performs root-cause analysis, communicates recommendations, and implements solutions that prevent reoccurrence. Provides enhanced support with third-party vendors. Participates in the add remove of new\existing equipment. Provides input and technical support to new projects. This position is located in Raritan, NJ.
The Responsibilities
Support employees by troubleshooting tickets, email and phone requests.Install, troubleshoot, and repair audio-visual equipment used in meeting rooms.Act as collaboration tool admin (Teams, Webex, Zoom) in requests, training, and support.Develops knowledge base articles for end-user reference.Performs routine and non-routine preventative maintenance in accordance with approved methods and documentation.Maintains print device inventory and manages print server queues include the add/remove of new/decommissioned print devices.Manage, repair, and deploy printers locally and remotely.Documents all work activities via service now ticketing system.Applies safety procedures to all work and uses PPE as required by area.After hours or early reports possible.Performs other work-related duties as assigned.
The Individual
A minimum of 2 years of hands-on experience troubleshooting PC, AV and Print Devices; and equivalent combination of education and experience.Ability to think and work independently, coordinate with team members, and escalate as required to perform all tasks.Excellent written and oral communication skills.Strong interpersonal and customer service skills.Software application use and installation experience.Experience installing/maintaining/troubleshooting a variety of AV equipment and software platforms.Must have the ability to resolve technical issues under pressure.Experience building, maintaining and fixing Windows 10 systems and PC hardware.Experience managing network print solutions and server queues.Experience managing inventory.Ability to pull data from multiple IT solutions for the purpose of reporting or to highlight issues.Performs other work-related duties as assigned.
Educational Requirements:
Microsoft server experience.Active Directory knowledge.Basic Networking Skills.Aware of Pharma Compliance.Knowledge of ServiceNow Ticketing system.Knowledge of Ricoh printers and the Ricoh management solution a plus.Knowledge of AV equipment and software platforms.
EOE/AA Disability/Veteran
#LI-JP
Ortho Clinical Diagnostics is committed to improving and saving lives with diagnostics. To do this we hire people who share this dream and are ready for new adventures. As a valued team member, you will carve your own career path and be part of building this company stronger and better than ever before. There is no limit to the experiences, opportunities and new directions you will have access to here at Ortho Clinical Diagnostics. More importantly, you will be driving the surge of a whole new direction in important medicine. That's something we can all take pride in as we take this journey together.
Ortho is known in the industry as a leader in customer service and support. Deeply understanding and exceeding the needs of our clinical lab, hospital and blood bank customers is what we do. It's who we are. If you join Ortho, no matter what your role, you will be expected to keep that Customer Excellence focus in your work.
The Opportunity
As the company continues to grow, we are seeking an AV/Print Technician. The technician will troubleshoot, repair, and set up moderately complex audiovisual and network printer equipment per applicable documentation. This position supports the Raritan campus location in a timely repair of equipment and devices to ensure meeting room and print device uptime and productivity. Performs root-cause analysis, communicates recommendations, and implements solutions that prevent reoccurrence. Provides enhanced support with third-party vendors. Participates in the add remove of new\existing equipment. Provides input and technical support to new projects. This position is located in Raritan, NJ.
The Responsibilities
Support employees by troubleshooting tickets, email and phone requests.Install, troubleshoot, and repair audio-visual equipment used in meeting rooms.Act as collaboration tool admin (Teams, Webex, Zoom) in requests, training, and support.Develops knowledge base articles for end-user reference.Performs routine and non-routine preventative maintenance in accordance with approved methods and documentation.Maintains print device inventory and manages print server queues include the add/remove of new/decommissioned print devices.Manage, repair, and deploy printers locally and remotely.Documents all work activities via service now ticketing system.Applies safety procedures to all work and uses PPE as required by area.After hours or early reports possible.Performs other work-related duties as assigned.
The Individual
A minimum of 2 years of hands-on experience troubleshooting PC, AV and Print Devices; and equivalent combination of education and experience.Ability to think and work independently, coordinate with team members, and escalate as required to perform all tasks.Excellent written and oral communication skills.Strong interpersonal and customer service skills.Software application use and installation experience.Experience installing/maintaining/troubleshooting a variety of AV equipment and software platforms.Must have the ability to resolve technical issues under pressure.Experience building, maintaining and fixing Windows 10 systems and PC hardware.Experience managing network print solutions and server queues.Experience managing inventory.Ability to pull data from multiple IT solutions for the purpose of reporting or to highlight issues.Performs other work-related duties as assigned.
Educational Requirements:
Microsoft server experience.Active Directory knowledge.Basic Networking Skills.Aware of Pharma Compliance.Knowledge of ServiceNow Ticketing system.Knowledge of Ricoh printers and the Ricoh management solution a plus.Knowledge of AV equipment and software platforms.
EOE/AA Disability/Veteran
#LI-JP
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Printer Technician job description example 2
Mark Andy printer technician job description
Come for a job and stay for a career! Mark Andy Inc. is the Total Solutions Partner to the printing industry with a mission to be 'the supplier of choice with high quality innovative solutions that drive customer profitability.' The company responds to business needs by offering the broadest portfolio of equipment, the largest consumables distribution and now the most robust service infrastructure to better support printers and converters around the world. For more information, visit www.markandy.com.
Mark Andy is headquartered in St. Louis, Missouri, USA, with sales and distribution offices worldwide.
Perks and Benefits at Mark Andy Inc.
Competitive wages paid bi-weekly for full time opportunities
Medical, dental and vision benefits after a 30-day waiting period
401k plan after a 30-day waiting period with company match
Tuition Reimbursement
Generous paid time off program after a 30-day waiting period
Valuable employee discounts on things like cell phone plans, electronics and cars
Position Summary
Conduct demonstrations, press acceptances, print tests and conduct print training classes on company products. Consult with customers on applications of company products in the industry.
Conduct product demonstrations for customers on all company products
Conduct print training classes for customers, employees and vendors
Troubleshoot printing and application related problems in this field.
Conduct print tests for customers and engineering
Consult with customers, engineering and manufacturing on printing related issues.
90% travel may be required
Assist team in validating new designs and field fixes
Assist in the running of trade show events
Assist new product development in validating new products.
Develop new processes and procedures to continually improve the Customer Experience
Other duties that may be assigned
Qualifications/Skills Required
Demonstrated ability to produce high quality products with company equipment. High level of technical knowledge in narrow web flexographic print applications. Good verbal communications skills
Regular attendance is a necessary and essential function of the position.
Education/Experience Required
High School/GED
Personal Skills Required
Interact with others.
Work in high stress environment.
Deal with interpersonal conflicts or difficult situations
Work in an office/manufacturing environment.
Coverage during certain periods.
Work Environment
Moderate to frequent exposure to shop environment; may be exposed to dust, odors, oils, fumes, chemicals, noise and moving parts. Work typically requires the usage of PPE and can require work on the facility's production floor or customer's production environment.
Physical Demands
Regularly required to sit, stand, bend, reach, climb, stoop, kneel, crouch and crawl and move about facility and/or customer's facilities. Frequent lifting up to 50 pounds.
Mark Andy Inc. is an equal employment employer and considers all qualified applicants without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other factor, which is prohibited by applicable law.
Mark Andy is headquartered in St. Louis, Missouri, USA, with sales and distribution offices worldwide.
Perks and Benefits at Mark Andy Inc.
Competitive wages paid bi-weekly for full time opportunities
Medical, dental and vision benefits after a 30-day waiting period
401k plan after a 30-day waiting period with company match
Tuition Reimbursement
Generous paid time off program after a 30-day waiting period
Valuable employee discounts on things like cell phone plans, electronics and cars
Position Summary
Conduct demonstrations, press acceptances, print tests and conduct print training classes on company products. Consult with customers on applications of company products in the industry.
Conduct product demonstrations for customers on all company products
Conduct print training classes for customers, employees and vendors
Troubleshoot printing and application related problems in this field.
Conduct print tests for customers and engineering
Consult with customers, engineering and manufacturing on printing related issues.
90% travel may be required
Assist team in validating new designs and field fixes
Assist in the running of trade show events
Assist new product development in validating new products.
Develop new processes and procedures to continually improve the Customer Experience
Other duties that may be assigned
Qualifications/Skills Required
Demonstrated ability to produce high quality products with company equipment. High level of technical knowledge in narrow web flexographic print applications. Good verbal communications skills
Regular attendance is a necessary and essential function of the position.
Education/Experience Required
High School/GED
Personal Skills Required
Interact with others.
Work in high stress environment.
Deal with interpersonal conflicts or difficult situations
Work in an office/manufacturing environment.
Coverage during certain periods.
Work Environment
Moderate to frequent exposure to shop environment; may be exposed to dust, odors, oils, fumes, chemicals, noise and moving parts. Work typically requires the usage of PPE and can require work on the facility's production floor or customer's production environment.
Physical Demands
Regularly required to sit, stand, bend, reach, climb, stoop, kneel, crouch and crawl and move about facility and/or customer's facilities. Frequent lifting up to 50 pounds.
Mark Andy Inc. is an equal employment employer and considers all qualified applicants without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other factor, which is prohibited by applicable law.
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Printer Technician job description example 3
Quicken Loans printer technician job description
The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We're united by our culture - a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job - it's about having the opportunity to become the best version of yourself.
Rocket Central is a centralized hub that delivers thoughtful and innovative solutions for Rocket Companies . We are the center of operations, technology, marketing, HR, legal, strategy and more that propels our companies forward. Here, we'll give you the opportunity to launch your career and work with various companies, spanning multiple industries from fintech, to auto and real estate. We offer you the tools you'll need to succeed, no matter what stage you're at in your career. You'll be able to master your craft here by working on complex problems in a collaborative culture and challenging yourself to make a real impact.
Apply today to see all that Rocket Central has to offer!
Minimum Qualifications
1 year of experience in the print industry Intermediate understanding of all equipment, technology and processes used for daily production
Preferred Qualifications
2 years of experience in the print industry1 year of experience in the wide-format print industry Digital Press Operator certificate3M certification Ability to maneuver heavy carts Ability to lift 50 lbs.
Job Summary
As a Wide Format Print Technician, you'll complete print requests, prioritize print production schedules, coordinate mail deliveries, ensure quality and operate and maintain printing equipment.
Responsibilities
Perform prepress production of wide-format print jobs, including file manipulation, color calibration, job setup and the use of various raster image processor (RIP) software Select the appropriate media and substrates to best serve any given project Consult with clients on the specific needs of a project Print, cut, laminate and mount large-format print jobs using various industry-standard tools and techniques Fabricate signage Prepare finished product for pickup, delivery or installation Install and remove a variety of wide-format media, including vinyl wall graphics, event signage, banners, mounted materials, window frosting, floor graphics, vehicle wraps, etc. Maintain environmental graphics throughout numerous buildings Develop concepts for various types and mediums of wide-format print Perform basic preventative maintenance/troubleshooting on printing and finishing equipment Maintain inventory of print materials and supplies
Benefits and Perks
Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks.
Who We Are
Rocket Companies is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage , which was founded in 1985. Today, we're a publicly traded company involved in many different industries, including mortgages, fintech, real estate, automotive and more. We're insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. We're passionate about the work we do, and it shows. We've been ranked #7 on Fortune's list of the 100 Best Companies to Work For in 2022, as well as ranking #1 for Fortune's Best Large Workplaces in Financial Services and Insurance List in 2021.
Disclaimer
This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.
We are proud equal opportunity employers and committed to providing an inclusive environment based on mutual respect for all candidates and team members. Employment decisions, including hiring decisions, are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law.
The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at 1-800-411-JOBS.
Rocket Central is a centralized hub that delivers thoughtful and innovative solutions for Rocket Companies . We are the center of operations, technology, marketing, HR, legal, strategy and more that propels our companies forward. Here, we'll give you the opportunity to launch your career and work with various companies, spanning multiple industries from fintech, to auto and real estate. We offer you the tools you'll need to succeed, no matter what stage you're at in your career. You'll be able to master your craft here by working on complex problems in a collaborative culture and challenging yourself to make a real impact.
Apply today to see all that Rocket Central has to offer!
Minimum Qualifications
1 year of experience in the print industry Intermediate understanding of all equipment, technology and processes used for daily production
Preferred Qualifications
2 years of experience in the print industry1 year of experience in the wide-format print industry Digital Press Operator certificate3M certification Ability to maneuver heavy carts Ability to lift 50 lbs.
Job Summary
As a Wide Format Print Technician, you'll complete print requests, prioritize print production schedules, coordinate mail deliveries, ensure quality and operate and maintain printing equipment.
Responsibilities
Perform prepress production of wide-format print jobs, including file manipulation, color calibration, job setup and the use of various raster image processor (RIP) software Select the appropriate media and substrates to best serve any given project Consult with clients on the specific needs of a project Print, cut, laminate and mount large-format print jobs using various industry-standard tools and techniques Fabricate signage Prepare finished product for pickup, delivery or installation Install and remove a variety of wide-format media, including vinyl wall graphics, event signage, banners, mounted materials, window frosting, floor graphics, vehicle wraps, etc. Maintain environmental graphics throughout numerous buildings Develop concepts for various types and mediums of wide-format print Perform basic preventative maintenance/troubleshooting on printing and finishing equipment Maintain inventory of print materials and supplies
Benefits and Perks
Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks.
Who We Are
Rocket Companies is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage , which was founded in 1985. Today, we're a publicly traded company involved in many different industries, including mortgages, fintech, real estate, automotive and more. We're insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. We're passionate about the work we do, and it shows. We've been ranked #7 on Fortune's list of the 100 Best Companies to Work For in 2022, as well as ranking #1 for Fortune's Best Large Workplaces in Financial Services and Insurance List in 2021.
Disclaimer
This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.
We are proud equal opportunity employers and committed to providing an inclusive environment based on mutual respect for all candidates and team members. Employment decisions, including hiring decisions, are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law.
The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at 1-800-411-JOBS.
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Updated March 14, 2024
Updated March 14, 2024