Practice Coordinator Jobs Near Me

With more than one hundred years of leadership and innovation, Building Owners, and Managers Association (BOMA) International and its institute, Building Owners, and Managers Institute (BOMI), serve the entire commercial real estate community, including owners, managers, property professionals, engineers, and service providers of all commercial building types. BOMA's mission is to advance a vibrant commercial real estate industry through advocacy, influence, and knowledge across a federation of 81 U.S. local associations and18 global affiliates with over 20,000 members. BOMI provides critical education and training to industry professionals and has delivered more than 400,000 courses and 43,000 credentials through its designations and certificate programs with a proven record of increasing job performance and company efficiency. BOMA and BOMI are committed to championing commercial real estate professionals, equipping them with innovative insights and unparalleled value to propel their careers. BOMA and BOMI continue to grow their offerings of courses and certifications and continue to support developing policy related to support commercial real estate professionals and assist them in furthering their careers. To that end, BOMA International is hiring a Meetings & Registration Coordinator to support our busy meetings and events department in Washington, DC. Position Summary: Reporting to the Director of Meetings, the Meetings & Registration Coordinator will be a part of a seven-member team responsible for creating and executing a multitude of events and meetings to support BOMA's and BOMI's membership and education goals. The primary function of the Meetings & Registration Coordinator will be to assist with the administrative and project management needs of the team to support the seamless execution of these events. This role's dynamic nature requires keen attention to detail, and exemplary project management and organization skills. The ideal candidate will be a positive, motivated, determined, and organized individual who can be flexible to the ever-changing priorities of the department and organization. Consistent follow-up and follow through are imperative for creating seamless events that continue to draw BOMA's and BOMI's members and learners. Primary Responsibilities: Respond to customer service requests, via phone and e-mail, regarding all BOMA conferences, tradeshows, and other programs. Assist the Director of Meetings with managing all logistical aspects of conferences and events, including scheduling, vendor management, catering arrangements, and ensuring all necessary equipment is available, ready, and functional. Coordinate all event details effectively and with efficiency to ensure a smooth event experience for attendees. Process registration records and generate reports, data entry. Provide tracking and fulfillment of sponsor agreements and contracts. Post and maintain content on conference websites and mobile apps. Analyze metrics, campaign performance, and generate reporting. Collaborate across departments to plan, coordinate, and support internal events. Maintain lists of attendees for conference purposes. Additional responsibilities as needed. Required Qualifications: Bachelor's Degree or relevant work experience + High School diploma. A minimum of two (2) years of experience successfully managing at least one aspect of conferences or events, preferably in an association environment. Demonstrated proficiency with Microsoft Office applications. One (1) year of related work experience using a member/customer relationship database and automated registration system preferred. Excellent verbal and written communication skills Strong project management skills to ensure all event and meetings components are completed effectively, strategically, and on time. Keen attention to detail and organization skills to support team goals and initiatives. Travel is required 4 - 5 times a year for onsite management of meetings and events. Strong ability to manage multiple projects and to thrive in a fast-paced environment that involves working on multiple content projects simultaneously. A passion for providing superior customer experiences. Preferred Skills and Personal Characteristics: Positive and energetic individual eager to problem-solve and tackle new projects. Collaborative, flexible, and open to others' ideas on a high-energy, hard-working team. Committed to constant learning. 1 year of experience in an Association environment is preferred. Interest in the Commercial Building industry is preferred. Unrestricted authorization to work in the United States. Location: BOMA and BOMI have offices in Washington, D.C., and Annapolis, MD, respectively and operate on hybrid work schedules. Work from home two days per week may be granted after a probationary period. This role is located in the Washington, DC., office and given the collaborative nature of this position, we are only considering candidates who are in or willing to relocate to the Washington, D.C., area. Compensation & Benefits: The salary range for this position is $50,000 to $60,000. Additionally, BOMA provides a comprehensive benefits package including, but not limited to: Health benefits, including medical, dental and vision for employees and their families. Competitive 401(k) contributions. Paid vacation time and paid sick and safe time. Professional development and LinkedIn Learning license. EAP Program. To Apply: Please email your resume and cover letter to ******************. Subject: Meetings & Registration Coordinator . Applications will be considered on a rolling basis until the position is filled; however, preference will be given to applications received by the close of business on March 21, 2025. Only those selected for an interview will be contacted. No telephone inquiries, please. EEO Statement: BOMA is an equal-opportunity employer. The organization provides equal employment opportunities to qualified persons without regard to race, sex, religion, national origin, disability, age marital status, pregnancy, sexual orientation, veteran status, genetic information or make-up, or any other protected category enumerated by applicable local, state law, or federal law.

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Talent Acquisition Scheduler to work in Westlake, TX. The Role Do you have a passion for being part of a team that delivers an outstanding hiring experience to our potential employees? Do you want to help candidates take the next step in the interview process to connect with the interviewing team? If the answer is yes to these questions, then this could be the position for you. As a Scheduler, you would be scheduling face-to-face and video interviews at varying levels and multiple locations to interview for a role at Fidelity Investments. The Expertise and Skills You Bring Prior experience working in an administrative capacity required and possess outstanding communication, organization, and customer service skills Ability to meet deadlines and adjust to a fast paced, virtual environment and constantly changing schedules Demonstrate superb interpersonal skills and have an incredible attention to detail Proven partnerships that foster productive and effective relationships Proficient in MS Outlook, Excel, and Word Performing administrative and logistical functions to support the interview phase of the recruitment life cycle Scheduling interviews with hiring managers and the interviewing teams through Bullhorn Applicant Tracking System. Confirming and securing interview space as needed, managing schedule changes in a timely and efficient manner with appropriate notification to all parties Providing outstanding service and crafting a positive interaction with candidates, hiring managers and interview teams throughout the interview scheduling process Maintaining data accuracy within Bullhorn when scheduling interviews The Team The Talent Acquisition Scheduler provides scheduling support during the interview phase of the recruitment cycle. This includes logistical support for candidate interviews and other administrative support to the Talent Acquisition organization. Schedulers interact closely with candidates, staffing consultants, vendor partners, hiring managers and their administrative assistants to ensure the interviews are scheduled timely and seamlessly. The Talent Acquisition Scheduler is an integral part of the hiring process! Company Overview Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity's U.S.-based regional and investor center locations. If you would like to experience Fidelity's supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at FTSJobs.com (opens in a new tab) . We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at ***************. Information about Fidelity Investments At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. For information about working at Fidelity, visit FidelityCareers.com (opens in a new tab) . Fidelity's hybrid working model (opens in a new tab) blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Apex Skin is a rapidly growing, skincare facility that empowers employees to deliver exceptional patient experiences. We are currently looking for talented candidates for the role of Medical Receptionist. The Medical Receptionist is responsible for administrative tasks, such as maintaining patient records, and performing front-desk tasks. Ideal candidates have good problem-solving and analytical skills, an ability to work as a team member and are well-organized with strong attention to detail. This is a Full-time 40 hour a week, hourly position. This position requires legal authorization to work in the US. Pay: $15.00 to $17.00 based on experience Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette. Experience with copiers/fax machines/scanners Insurance and insurance terminology knowledge Excellent customer service/friendly/professional/courteous Assist Medical Assistants with Patient calls Optimizes patients' satisfaction, provider time by scheduling appointments in person, email or by telephone Maintains patient accounts by obtaining, recording, and updating personal and financial information Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims Protects patients' rights by maintaining confidentiality of personal and financial information Maintains operations by following policies and procedures; reporting needed changes Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area Contributes to team effort by accomplishing related results as needed Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment Responsible for keeping the reception area clean and organized Maintains an efficient schedule/scrubbing the schedule/ works the wait list/Follow-up list Enters all Insurance information proficiently without errors Call patients that No-Show or Cancel-keeps documentation list is being Followed up on Verifies patients insurance coverage End of day balance/end of day close of collected funds EMR/ ECW/scanning/word/excel/ spreadsheets/tracking logs experience Requirements - Strong Communication skills, Strong team-Building skills, Ability to Multi-task, flexibility, Telephone skills, customer service skills, time management, organization, attention to detail, scheduling, word processing, professionalism, focus on quality, knowledge of basic computer software programs and knowledge of medical terminology Preferred - BA/BS in a relevant field, 2 years of experience as a medical receptionist, 1 year experience in Dermatology, Current and valid documentation as a Certified (Registered) Medical Receptionist or working towards gaining certification. About Us.......Who We Are We are Apex Skin. Our goal is to provide the highest quality dermatology and dermatologic surgery care to patients in Northeast Ohio in a prompt and compassionate manner. A strong commitment to delivering an exceptional patient experience, prompt access to care, including same day appointments, and service and education to the community are our core values. What We Offer Apex Skin offers a comprehensive benefits plan that includes a Monday thru Friday schedule, Paid Time Off, Paid Holidays, Holidays off, Medical, Dental, Vision, Life Insurance, Short-Term Disability and 401(k), Discounts on Derm services, Travel and leisure discounts, sporting event, concert and special event discounts, discounted movie tickets and more! Apex Skin provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Apex Skin complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Compensation details: 15-17 Hourly Wage PIb433f1198215-29***********9 RequiredPreferredJob Industries Healthcare

Earn at least $857 driving with Uber when you complete your first 75 trips in 30 days. Why Uber? Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary). What you need to know: Signup in seconds: Get started today and we'll provide support along the way. Get paid fast: Cash out up to 5X a day with Uber's Instant Pay. Guaranteed earnings: Earnings guaranteed for your first 75 trips with Uber. Flexible schedule: You control when and where you drive. 24/7 support: The app gives you turn-by-turn directions, and access 24/7 support if you need help. What you need to get started: 21 years old or older A 4-door vehicle A valid U.S. driver's license and vehicle insurance At least one year of driving experience in the U.S. (3 years if you're under 23 years old) Additional Information: If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab driver, cab chauffeur, taxi cab driver, transit bus driver, bus driver, coach bus driver, bus operator, shuttle driver, bus chauffeur) you might also consider driving with Uber and earn extra money. We also welcome drivers who have worked with other peer-to-peer ridesharing or driving networks. Drivers using the Uber platform come from all backgrounds and industries ranging from traditional driving and transportation industries to other industries. Driving with Uber is a great way to supplement your part time or full time income. Uber welcomes applicants year round - summer, winter, fall, spring, and holiday. Sign up to drive with Uber and earn $857*-if not more-when you complete 75 trips in your first 30 days. Terms apply. *This is a promotional offer and is only available to new drivers who have never previously signed up to drive or deliver with Uber; and complete the minimum trip threshold in their city within 30 days of signing up to drive. Any tips and promotions you make are on top of this amount. Limited time only. Offer and terms are subject to change. Click through to read full terms and conditions.

Are you a healthcare office professional with experience in billing, customer service, insurance or other administrative responsibilities? Would you like a job that provides: The opportunity to work remotely after completing a 2-week onsite training period Flexible scheduling options, with shifts available Monday through Friday Join AssistRX as a Patient Access Specialist and be part of a company that has been recognized as a BEST PLACES TO WORK for two consecutive years! AssistRx has engineered the perfect blend of technology and talent to deliver best in class results. We believe that access to therapy transforms lives and is achieved through the powerful combination of our people and technology. We leverage advanced custom software, data analytics, and a patient-centered approach to transform medication management into a seamless and efficient process. Join us in making a difference in healthcare technology. At AssistRx, you'll be part of a team that's shaping the future of patient care. Apply today and embark on a rewarding journey with us! About The Role: The purpose of this position is to help patients get access to the medications and therapies that they need. This role works directly with healthcare providers & insurance plans/payers to gather information about a patient's insurance and the coverage provided for a specific pharmaceutical product. The Benefits Verification Specialist will support the healthcare providers addressing questions regarding coding and billing and navigating complex reimbursement issues. This position also provides support for Prior Authorizations (PA) for an assigned caseload and helps navigate the appeals process to access medications. Ensure cases move through the process as required in compliance with company requirements and the organization's defined standards and procedures; in a manner that provides the best level of service and quality Conduct benefit investigations for patients by making outbound phone call to payers to verify patient insurance benefit information, navigate complex reimbursement barriers and seek resources to overcome the barriers Verify patient specific benefits and document specifics including coverage, cost share and access/provider options Identify any coverage restrictions and details on how to expedite patient access Document and initiate prior authorization process and claims appeals Report any reimbursement trends or delays in coverage to management Act as a liaison for field representatives, health care providers and patients Why Choose AssistRx: Work Hard, Play Hard: Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary. Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary. Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications. Flexible Culture: Many associates earn the opportunity to work from home after 120 days after training. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives. Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization. Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry. Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us! If hired, receive a $750 referral bonus! Requirements In-depth understanding and experience with Major Medical & Pharmacy Benefit Coverage 2 to 5 years of benefit investigation involving the analysis and interpretation of insurance coverage 3 to 5 years of experience interacting with healthcare providers in regard to health insurance plan requirements Excellent verbal communication skills and grammar Salesforce system experience preferred Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.

Our Healthcare Recruitment Staffing Firm is hiring a Physician Credentialing Specialist to join our growing team! We are hiring a highly motivated, detail-oriented, courageous and positive Credentialing Specialist! The Physician Credentialing Specialist will be responsible for credentialing, onboarding all healthcare professionals with our clients nationwide! This can be a remote position or can be in-house, we are flexible! This is a full-time, M-F position with growth opportunities. We are a boutique firm with the family friendly feeling! We strive to bring excellent customer service, compatibility and a strong work ethic to our clients and providers. Responsibilities: Obtaining, reviewing and processing the initial Palm Health Resources credentialing applications for locum tenens healthcare workers Re-credentialing existing Healthcare Candidates Primary source verification of backgrounds by calling hospitals, licensing boards, medical schools, etc. Ensure timely and accurate submission of hospital privileging applications for Physicians & APPs as it relates to each client. Monitor and report on the credentialing progress of each candidate. Inspects provider applications and resumes for completion, consistency and accuracy. Quickly identify any discrepancies, gaps of employment and other challenges that could negatively impact our ability to credential a provider. Runs queries, review NPDB reports, conducts compliance and sanctions monitoring. Notify recruiter and leaders of negative findings, immediately. Mailing, faxing and emailing in order to obtain verifications, references and other pertinent data from appropriate sources in a timely manner. Work closely with our Healthcare contractors, the client's Medical Staff Services department, and any 3rd Party groups in order to follow up on outstanding items needed to complete files in a timely manner to ensure that we meet applicable committee meeting dates and targeted start dates. Maintain detailed records of provider data in the credentialing database system. Conduct background checks and drug screens Conduct peer references over the phone verifying provider's clinical competencies. Licensing: Process and assist with state medical license applications, controlled substance applications, DEA's etc. Not for every file, but will often initiate the state board licensing process by completing as much of the licensing application as possible for candidates who need help with their license. Prepare detailed cover letters with step-by-step application instructions on how to complete and return the application, including steps to acquire supporting documents. Expedite licensure application process by creating urgency via phone and email to collect relevant information in order to submit to the board and ultimately meet start date. Coordinate submission of all verifications required by the issuing state board by calling institutions listed in work and education history for accurate contact information in order to expedite on-time submittal of verification information. Create urgency with institutions (hospitals, universities, medical boards, etc.) through follow-up calls and online resources to expedite verification completion and submission to the issuing state board. Follow up with issuing state board to assess licensure status and expected completion date. Requirements: 3 + years' experience with medical credentialing processes. Excellent interpersonal, written, verbal and presentation skills with the ability to communicate and discuss information in a professional and sensitive manner. Strong organizational, critical thinking and problem-solving skills. Detail-oriented with solid follow up skills. Must be able to work in a fast-paced environment and work well under pressure. Microsoft Office skills and experience with a CRM/ATS database. Comfortable with creating reports, analyzing data and making recommendations. Self-motivated and has ability to work independently and make independent judgments and decisions within established guidelines. Possess the knowledge, as well as the following skills and abilities or be able to perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. Ability to effectively interact with internal and external employees and other outside contacts. Organize and prioritize workload while maintaining the ability to suddenly change what you are doing in order to meet necessary deadlines. Demonstrable teamwork attitude. Job Type: Full-Time Schedule: Monday-Friday, 8am-5pm or 9am-6pm Experience: Microsoft Office: 5 years (Required) CRM/ATS software: 3 years (Required) Staffing/Hospital Credentialing: 3 years + (Required) VMS experience is a plus Work Location: Remote

The Phlebotomist Patient Services Representative (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Job Description: Under the direction of the area supervisor, perform daily activities accurately and on time. Maintain a safe and professional environment. Phlebotomist Patient Services Representative performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures. Maintains required records and documentation. Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general. Job Requirements: Ability to provide quality, error-free work in a fast-paced environment. Ability to work independently with minimal on-site supervision. Excellent phlebotomy skills to include pediatric and geriatric. Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. Required Education: High school diploma or equivalent. Medical training: medical assistant or paramedic training preferred. Phlebotomy certification preferred (Required in California, Nevada, and Washington). Work Experience: Minimum of 6 months experience. One(+) years phlebotomy experience preferred. Customer service in a retail or service environment preferred. Keyboard/data entry experience is a must. Benefits: Medical, Vision, and Dental Insurance Plans 401k Retirement Fund About The Company: Leading provider of diagnostic information services empowering healthier lives. Leveraging the world's largest clinical lab database, we offer insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, we're committed to a healthier world, inclusive care, and building value for all stakeholders. About GTT: GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity! 25-18809: #gttqst

Schedule: Monday-Friday; 8AM-4:30PM Status: Full-Time 40 hours per week The Patient Access Specialist is responsible for supporting Patient Access Services and Clinics at the Crystal Clinic Orthopaedic Center through training and education of new and current employees, providing financial counseling support to uninsured or underinsured patients, educating patients on benefits and out of pocket expenses, and providing coverage for access related functions at all locations throughout CCOC, including but not limited to training of staff on Patient Access functions, registration, scheduling including telehealth for clinics and total joint classes, insurance verification, and coverage to registration functions in other departments, locations, or service lines outside of Patient Access Services (Rehab Services, Radiology, Quick Care, Hospital, Surgery Center, or other areas not defined). Essential Job Functions/Accountabilities Registers patients in an accurate, efficient, and professional manner to insure integrity of patient data in Cerner and Centricity systems; Conducts patient/guarantor interviews, explains hospital policies, financial responsibilities and Patient Rights and Responsibilities and Notice of Privacy Practices; Follows check-in procedures consistently for all patients ensuring that all forms are collected, completed, signed, and scanned into systems; Verifies insurance eligibility for upcoming patient appointments using, eligibility system; Provides advanced Insurance Verification when a response is not provided through automated systems, or requires further investigation by accessing insurance websites or occasional phone contact. Maintains confidentiality of sensitive information including, but not limited to, patient records, charts, hospital documents and employee information without exception, according to HIPAA guidelines. Stays updated with all point of service, pre-registration, registration, detail charge entry, insurance verification, authorizations for outpatient appointments or other services as appropriate to the staffing needs per location, and scheduling needs of the department. Answers questions and assists in problem solving; Provides technical guidance to staff as well as evaluates the success of their overall learning experience and makes recommendations for performance improvements to Patient Access Leadership. Facilitates the delivery of training and orientation to the front desk, scheduling, pre-registration, and check-out staff new to CCOC, in addition to providing continuing education to existing staff; Facilitates training sessions in department meetings, individualized instruction, or in the classroom as needed; Trains the point of service staff on co-pay collection, balancing, and batching polices. Acts as a mentor, coach, and role model using procedural, and customer service skills and actively promotes patient access initiatives; Leads by example in conducting customer service that is consistently positive, professional, supportive and cooperative; Assists Supervisor to ensure scheduling guidelines are up to date and current. Provides financial counseling services for patients that are uninsured, under-insured, and/or scheduled for surgery; Recruits, registers, and trains patients on how to use Patient Portal systems. Maintains strict privacy in regard to patient health and financial information; Participates in Performance Improvement activities and on-going initiatives. All other duties not specifically assigned. Position Requirements Education: High school diploma or GED required. College degree or progress towards degree preferred. Experience: One (1) year of demonstrated experience in Customer Service or various Patient Access related functions including patient registration, scheduling, verification. Proficient with Microsoft Office applications, cash handling, multitasking, excellent computer skills and knowledge of office equipment. Ability to train and cross coverage in other departments outside of Patient Access. Technical Skills: N/A Certifications/Licenses/Registrations: N/A Summary At Crystal Clinic Orthopaedic Center, we embrace a people-first culture where we put patients at the center of everything we do, as we empower our healthcare professionals in the delivery of compassionate, nationally-renowned care. Consider joining our 5-star team at the Crystal Clinic Orthopedic Center. Our healthcare professionals are dedicated to the specialized care of orthopedic and plastic / reconstructive conditions. More than 50 board-certified orthopedic and plastic / reconstructive physicians provide care at two surgical locations and 18 outpatient clinics in Northeast Ohio. We provide onsite physical and occupational therapy and have high-level imaging services, such as MRI, extremity MRI and bone density scans. Benefits Employees may elect to participate in a variety benefit programs. Eligibility to participate will require the fulfillment of applicable waiting periods and satisfaction of eligibility requirements. Medical Dental Vision Life Insurance (100% Employer paid) Short & Long Term Disability (100% Employer paid) Flexible Spending Account Health Savings Account 401(k) PTO Tuition Reimbursement Program Wellness Program Employee Assistance Program

Duration: 12 Months / 40 hours/week Pay Rate: up to $33.50/hour, DOE Planet Interactive's FinTech client is looking for a Paid Search Coordinator to join the Marketing team. This role is a fully REMOTE 12 month contract assignment starting in April 2025! The Paid Search Coordinator will help drive new user growth through Paid Search and Shopping channels in the US market. This role will help manage performance of all Paid Search and Shopping campaigns across core payments business and SaaS products, and will help grow one of the largest direct response channels and inform strategy to execute (USD) XM campaigns. Must Haves: AT LEAST 2 years paid search knowledge Reports, bidding changes/bid optimizations Platforms: Google Ads and Microsoft360 Data Analyst Background Bonus: Experience pulling reports and making reports Google Merchant Center Qualifications: Ideally 1+ year managing Search and Shopping campaigns with an XM budget Experience building strategies and identifying opportunities to scale growth and meet/exceed KPI targets A grasp of search marketing and metric-driven performance marketing Ability to communicate effectively with internal stakeholders; written and verbal communication skills that can be tailored to various partners Responsibilities: Partner with Lead to manage an XM budget for SEM campaigns to bring in new sellers across all Company products in the US market Partner on strategy, execution and optimization for Paid Search and Shopping campaigns Collaborate on quarterly testing roadmaps and tactical plans to ensure internal KPIs are met Work with internal stakeholders on overall channel performance and align on creative, product, landing page tests, and more Oversee weekly and monthly reporting of campaign metrics, goals, and other KPIs Use a process of testing to prove hypotheses and recommend performance optimizations such as improving campaign structure and targeting, search query mining, keyword expansion, LP testing, and improvement of bid management processes across Search and Shopping Research and use SEM industry trends and competitive analysis to inform marketing strategy Build excellent acquisition programs through partnership with Analytics, Data Science, and Product teams Managing Budgets: $1-2M/quarter depending on the markets; closer to the $2M

Work Schedule: Hybrid schedule with regular work onsite at the VIVA HEALTH corporate office and some work-from-home opportunities. Why VIVA HEALTH? VIVA HEALTH, part of the renowned University of Alabama at Birmingham (UAB) Health System, is a health maintenance organization providing quality, accessible health care. Our employees are a part of the communities they serve and proudly partner with members on their healthcare journeys. VIVA HEALTH has been recognized by Centers for Medicare & Medicaid Services (CMS) as a high-performing health plan and has been repeatedly ranked as one of the nation's Best Places to Work by Modern Healthcare. Benefits Comprehensive Health, Vision, and Dental Coverage 401(k) Savings Plan with company match and immediate vesting Paid Time Off (PTO) 9 Paid Holidays annually plus a Floating Holiday to use as you choose Tuition Assistance Flexible Spending Accounts Healthcare Reimbursement Account Paid Parental Leave Community Service Time Off Life Insurance and Disability Coverage Employee Wellness Program Training and Development Programs to develop new skills and reach career goals See more about the benefits of working at Viva Health - ******************************************* Job Description The Commercial Complaint Coordinator is responsible for processing commercial complaints according to state and federal regulatory requirements, including intake, research of the complaint, and follow through to final disposition. This individual facilitates the Formal Complaint Committee meetings, including scheduling with the member and internal staff, distribution of materials and minutes, maintaining policies, and logging all complaints. In addition, this role will assist with reporting commercial complaints and pulling data as needed for both internal and external audits. This position assists the department with appeals and grievances for other lines of business, as needed and participates in an on-call rotation for weekend and holiday coverage. Key Responsibilities Process informal, formal, and expedited commercial member complaints in accordance with state and federal guidelines including coordinating investigations, drafting responses, and coordinating third party reviews as required. Coordinate Formal Complaint Committee meetings including scheduling with the member and internal staff and distribution of materials and minutes. Maintain policies and procedures, a log of all complaints (with disposition), and complaint files. Assist with reporting commercial appeals and grievances for internal and external audits. May provide analyses of data including trend reporting. Comply with federal, state, and local legal requirements by maintaining current knowledge of commercial regulatory guidance, enforcing adherence to requirements, and advising management on needed actions. Review and provide feedback on proposed coverage language changes to commercial coverage documents (e.g., Certificate of Coverage, Summary of Benefits, and drug riders). Provide additional support to the Appeals and Grievances Department by assisting with maintaining procedures and completing projects in support of plan audits. REQUIRED: Bachelor's Degree or equivalent experience 5 years' experience in specialized field such as health insurance customer service, or complaints and appeals Excellent written and verbal communication skills Good analytical ability High proficiency in the Microsoft Office suite of products including Excel, Word, and PowerPoint Ability to exercise sound independent judgement and discretion in decisions that affect business operations Excellent organizational and interpersonal skills, including the ability to work on and track multiple assignments on various timelines with minimal supervision PREFERRED: LPN/RN or comparable health care professional degree Advanced knowledge of a technical or specialized field such as insurance, public health policy, complaints and appeals, compliance, or government affairs 2 years of experience with a health plan Experience interpreting governmental regulations and applying them to business operations

Medical Company in Northbrook, IL is seeking a Patient Intake Coordinator to become a part of our Customer Service team! Patient Intake Coordinator manages the initial patient enrollment process, gathering information, ensuring accurate records, coordinating patient care and the daily operations of the cardiac device testing department. The goal is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. Qualifications: Minimum of 5 years experience in medical/healthcare field; EMT experience preferred Strong organizational skills Excellent written and verbal communications skills Key Responsibilities: Manage incoming calls Problem solving Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer requests, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, as well as all documentation Follow communication procedures, guidelines and policies Take the extra mile to engage customers Required Qualifications and Skills: · Minimum of 5 years experience in medical/healthcare field; EMT experience preferred · Data entry skills speed and accuracy will be assessed · Strong phone contact handling skills and active listening · Familiarity with CRM systems and practices helpful · Passing a test recognizing good vs poor quality EKG tracings · Proven customer support experience or experience as a client service representative · Strong phone contact handling skills and active listening · Customer orientation and ability to adapt/respond to different types of characters · Ability to multi-task, prioritize, and manage time effectively · Excellent communication skills Job Type: Full-time PLEASE NOTE: THIS IS AN ON-SITE POSITION AT OUR NORTHBROOK OFFICE. THIS IS NOT A REMOTE POSITION. Company offers PTO, 401K matching and health/vision/dental insurance.

An Instrumentation Coordinator works to prepare, sterilize, install, assemble, and or clean all clinic or healthcare equipment required for surgeries, examinations, and medical procedures. The Instrumentation Coordinator ensures equipment, instruments, and supplies can be reused safely to prevent infections. This position is for ensuring sterilized, appropriately functioning medical supplies and instrumentation are packaged and delivered to the point use aseptically. Additionally, this position needs to serve as a clinical liaison between the Operating Rooms and the CSS offsite location to track and allocate sterilized instrumentation across the Enterprise. This position will also be responsible for procuring, and standardizing instrument trays across the Enterprise. This position will be utilized 24/7 in multiple reprocessing sites across the Health System, to include Ross Heart Hospital, University Hospital, James Cancer Hospital, Same Day Surgery, University Hospital East and all Ambulatory sites. Required Qualifications For Hire: High school graduate or possess the G.E.D. At least one year of experience as an instrument processor or Surgical Technologist. Certified Registered Central Service Technician (CRCST) certification issued through International Association of Healthcare Central Service Material Management (IAHCSMM) or Certified Sterile Processing and Distribution Technician (CSPDT) certification issued through The Certification Board for Sterile Processing and Distribution (CBSPD) required upon hire, or must obtain certification within 6 months of hire is required. Regular 40 Varying Shifts

Come work with us at our new Girl Scout DreamLab in Sheffield Village! Schedule: Tuesday through Saturday with evenings and occasional Mondays dependent upon programming opportunities. The Coordinator, Girl Scout DreamLab plays a central role in creating a welcoming, dynamic space for girls and the community at our new Girl Scout DreamLab, a multifunctional Girl Scout space. Designed to inspire creativity and exploration, the Girl Scout DreamLab features include a rotating climbing wall, indoor campfire corner, classroom area with a STEM studio, media huddle booth, presentation stage with group seating, an updated retail shop, and drop-in office space. The Coordinator is responsible for designing and implementing a variety of engaging programs within the space. Additionally, they are responsible for seeking program partners and coordinating programs in the space that support Girl Scouts of North East Ohio (GSNEO) operations, and ensuring the center remains a vibrant hub for learning, connection, and empowerment. MAJOR ACCOUNTABILITIES: Manages day to day operations of the Jane Norton Girl Scout DreamLab including programs for members and external partnerships, including school field trips, ensuring each area-including spaces and equipment is maintained, well-organized, and ready for use. Coordinates a range of Girl Scout programs within the Jane Norton Girl Scout DreamLab that inspire creativity, critical thinking, and confidence-building. Organize and promote Girl Scout DreamLab events, workshops, field trips and open house opportunities to engage the community and increase awareness of program offerings. Serve as a point of contact for visitors to the Jane Norton Girl Scout DreamLab, providing exceptional customer service and fostering a welcoming environment. Manage scheduling, setup, and teardown of spaces for events, programs, and special activities, coordinating with staff and external partners as necessary. Support the delivery of programs and activities that align with the Girl Scout Leadership Experience, membership data, and community needs, ensuring all experiences are engaging and inclusive. Requirements Bachelor's degree in a related field or equivalent professional experience; experience in education, community engagement, or youth programming preferred. Experience in coordinating events or programs and facilitating engaging learning experiences for diverse audiences. Strong communication and interpersonal skills to effectively collaborate with visitors, parents, staff, and community partners. Organizational and operational skills to manage day-to-day activities and maintain a welcoming, functional environment within a multi-use community center. Ability to work well as part of a team with a commitment to inclusiveness and positive customer service. Resourcefulness and adaptability to support various program areas (e.g., STEM, media booth, retail) and assist in multiple aspects of facility management. Strong human relations skills, including relationship-building, networking, and conflict resolution. Attention to detail and confidentiality in handling visitor information, inventory, and retail transactions. Analytical and problem-solving skills, with the ability to plan and prioritize tasks in a dynamic environment. Technical proficiency in Microsoft Office Suite and comfort with learning new software to support DreamLab equipment and programming. Excellent written and verbal communication skills, demonstrating tact, diplomacy, and a strong commitment to customer service. Ability to meet scheduling requirements, including flexible work hours, early mornings, evenings, and weekends. Valid driver's license and access to an insured, reliable vehicle for occasional off-site travel, as needed.

Centauri Health Solutions provides technology and technology-enabled services to payors and providers across all healthcare programs, including Medicare, Medicaid, Commercial and Exchange. In partnership with our clients, we improve the lives and health outcomes of the members and patients we touch through compassionate outreach, sophisticated analytics, clinical data exchange capabilities, and data-driven solutions. Our solutions directly address complex problems such as uncompensated care within health systems; appropriate, risk-adjusted revenue for specialized sub-populations; and improve access to and quality of care measurement. Headquartered in Scottsdale, Ariz., Centauri Health Solutions employs 1700 dedicated associates across the country. Centauri has made the prestigious Inc. 5000 list since 2019, as well as the 2020 Deloitte Technology Fast 500™ list of the fastest-growing companies in the U.S. For more information, visit ******************* Role Summary: Bilingual Patient Eligibility Specialists work onsite with our hospital client staff, patients and other team members while interviewing patients to determine program eligibility. Bilingual Eligibility Specialists conduct analysis of patients' potential reimbursement and partner with patients to ensure complete understanding of the benefits application process. Bilingual Patient Eligibility Specialists partner with team members and clients to ensure that patients' and client's needs are met. Schedule will be Monday - Friday, 9:00 am - 5:30 pm; some travel between other CCF locations may be required.* Primary Location: Cleveland Clinic - Hillcrest Hospital 6780 Mayfield Rd, Mayfield Heights, OH 44124 Learn more about this position by watching a short interview with a current Centauri associate: ******************************************* Role Responsibilities: • Meet with under-insured or uninsured patients to explore & identify all possible eligibility program solutions/options • Obtain and review referrals daily to determine appropriateness for potential interview and eligibility, begin application process when possible • Interview patients; conduct analysis of potential reimbursement, and determine eligibility • Introduce services, sets expectations for process and communication to ensure patient understanding • Partner with patients to ensure patient understanding of process and assist with any questions during the application process • Obtain and manage all needed forms from patients, and follow up throughout process • Identify any additional patient needs and direct them to appropriate agencies for assistance • Leverage technology and account processing workflows; maintains data integrity with accurate and concise documentation in systems • Serve as intermediary for client, account reps and managers, while interacting with team members and hospital staff in a productive, cooperative manner • Provide strong client service and collaboration with the team • Understand and agree to role-specific information security access and responsibilities • Ensure safety and confidentiality of data and systems by adhering to the organizations information security policies • Read, understand and agree to security policies and complete all annual security and compliance training Role Requirements: • 2+ years customer service experience • Must have reliable transportation • Must be fluent in Spanish (speak, read, write) • Must be able to work onsite at hospital facility • Must be able to work schedule required • Outstanding communication skills and desire to provide excellent customer service • A strong concept of patient advocacy and the desire to help someone every day • A strong work ethic, ability to work independently while making a difference • Strong computer skills and the ability to multitask while working in a fast-paced environment • A positive outlook and eagerness to learn • Consistent punctuality and attendance • Healthcare experience, patient contact experience a strong plus #indeed3 We believe strongly in providing employees a rewarding work environment in which to grow, excel and achieve personal as well as professional goals. We offer our employees competitive compensation and a comprehensive benefits package that includes generous paid time off, a matching 401(k) program, tuition reimbursement, annual salary reviews, a comprehensive health plan, the opportunity to participate in volunteer activities on company time, and development opportunities. This position is bonus eligible in accordance with the terms of the Company's plan. Centauri currently maintains a policy that requires several in-person and hybrid office workers to be fully vaccinated. New employees in the mentioned categories may require proof of vaccination by their start date. The Company is an equal opportunity employer and will provide reasonable accommodation to those unable to be vaccinated where it is not an undue hardship to the company to do so as provided under federal, state, and local law. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. This position is bonus eligible in accordance with the terms of the Company's plan.

Facilitates the creation and coordination of a schedule for maintenance work through relationships with internal customers and external vendors to support the site strategies. Responsibilities Regular and predictable onsite attendance and punctuality. Develops and implements work schedules for internal and external resources to reduce downtime, increase reliability, ensure parts availability, optimize resources, and increase overall Maintenance department effectiveness and efficiency. Coordinates, collaborates and effectively optimizes shared resources with internal and external maintenance to schedule ready to execute work. Minimizes idle time and maximizes wrench time by ensuring a detailed schedule is communicated and resources are aligned. Harmonizes new and existing preventive maintenance activities as required to ensure minimal production impact. Works with the MRT's, evaluates the risks of on demand work waiting to be scheduled and elevates concerns to management. Contacts and follows up with vendors to arrange a suitable schedule in line with production constraints to complete the scope of work in the time allotted. Resolves invoice discrepancies to ensure proper payment to vendors. Collaborates with internal customers and external vendors to maximize wrench time. Provides data and metrics to maintenance coaches on team performance in relationship to work order management (aging backlog, data integrity). Reviews work orders submitted for approval, ensuring all necessary documentation is complete and take action on any follow-up steps required. Generates reports for MRT's and coaches to understand work demands and future scheduling needs. Schedules work and build relationships within Maintenance and Engineering and with key vendors via coordination and collaboration. Spends appropriate time in the production and maintenance areas to effectively learn their internal customers & processes to ensure knowledge is up to date on technologies to effectively develop a schedule and optimize maintenance. Engages in collaborative problem-solving with customers to ensure compliance to date-sensitive maintenance. Shares expertise and best practices with other staff as applicable. Acts as a project liaison/coordinator, as assigned, for engineering projects to ensure maintenance relevant activities are communicated, escalated, and followed up on as necessary. Qualifications Associate's Degree or four (4) years of experience in business, engineering, project management, or related field Exposure to a CMMS (computerized maintenance management system) Excellent communication, customer service and documentation skills are required along with the ability to manage multiple tasks and priorities. Proficient in utilizing Microsoft Office products.

Job Details London, OH Full Time High School Road Warrior Nonprofit - Social ServicesDescription OhioRISE Moderate Care Coordinator will cover Clark, Greene, and Madison counties. . Travel is required. Home visits are required. Compensation: $45,000 Working at NYAP 22 Days of Paid Time Off + 11 Paid Holidays Mileage reimbursement Monthly phone reimbursement Parental Leave Benefits eligible for you and your family Half-day Fridays throughout the summer Retirement Matching (401K) Student Loan Repayment Assistance CEU's and ongoing trainings/education What is OhioRISE? The Ohio Department of Medicaid (ODM) is committed to improving the health of Ohioans and strengthening communities and families through quality care. In 2020, ODM introduced a new vision for Ohio's Medicaid program - one that strengthens Ohio's future and ensures everyone has the chance to live life to its full potential. OhioRISE, or Resilience through Integrated Systems and Excellence, is Ohio's first highly integrated care program for youth with complex behavioral health and multi-system needs. National Youth Advocate Program is proud to announce that we were selected as the Care Management Entity (CME) in Catchment Area C, made up of 11 Ohio counties: Allen, Auglaize, Champaign, Clark, Darke, Hardin, Greene, Logan, Madison, Miami, and Shelby. The CME is responsible for delivering wraparound care coordination for children and youth enrolled in OhioRISE who have moderate behavioral health needs, and for helping to grow the system of care in the communities served to ensure the behavioral health needs of children and their families are met. As a result, NYAP is seeking a fulltime CME Moderate Care Coordinator which will cultivate flexible, family-focused, community-based responsive services based on the High-Fidelity Wrap Around model of care coordination covering all of Darke County and overlap into Shelby and Miami Counties as needed. Under direct supervision of the Care Coordination Supervisor, this employee will aim to achieve the ultimate goal to keep youth in their homes, communities, and schools by assessing and delivering the appropriate services needed and reducing unnecessary out-of-home placement and potential custody relinquishment. Responsibilities: Cultivate flexible, family-focused, community-based responsive services based on the High Fidelity Wrap Around model of care coordination Develop and maintain the Wraparound Team, including coordinating and leading team meetings Coordinate and supervise implementation of the Plan of Care, including a Transition Plan and Crisis Plan with providers and community resources; update plan as necessary Ensure family support and stabilization during crises Provide and document the initial and ongoing Life Domain Assessment Maintain all service documentation requirements, evaluation outcome requirements and data as required Provide services in a timely manner and in accordance with Plan of Care and/or Crisis Plan Utilize and monitor Flexible Funding and service coordination Obtain weekly reports from subcontracted providers Participate in after hours on-call response Attend Program staff meetings, supervision and any other meetings as required Participate in the Agency and Program CQI Peer review process Perform duties to reflect Agency policies and procedures and comply with regulatory standards Meet Agency training requirements Report all MUl's to Site Manager and Supervisor immediately Other duties as assigned Qualifications An MCC Care Coordinator will be a licensed or an unlicensed practitioner in accordance with rule 5160-27-01 of the Administrative Code MCC care coordinators will complete the high-fidelity wraparound training program provided by an independent validation entity recognized by ODM MCC Care Coordinators will successfully complete skill and competency-based training to provide MCC MCC Care Coordinators will have experience providing community-based services to children and youth and their families or caregivers in areas of children's behavioral health, child welfare, intellectual and developmental disabilities, juvenile justice, or a related public sector human services or behavioral health care field for: (i) three years with a high school diploma or equivalent; or (ii) two years with an associate's degree or bachelor's degree; or (iii) one year with a Master's degree or higher CME Moderate Care Coordinators will: Have a background and experience in one or more of the following areas of expertise: family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development Be culturally competent or responsive with training and experience necessary to manage complex cases Have the qualifications and experience needed to work with children and families who are experiencing SED, trauma, co-occurring behavioral health disorders and who are engaged with one or more child- serving systems (e.g., child welfare, juvenile justice, education) Live in one of the counties included in Catchment Area C Driving and Vehicle Requirements Valid driver's license Reliable personal transportation Good driving record Minimum automobile insurance coverage of $100,000/$300,000 bodily injury liability Apply today! www.nyap.org/employment Benefits listed are for eligible employees as outlined by our benefit policy. Qualifications An Equal Opportunity Employer, including disability/veterans.

Job Title: Scheduling Specialist Reports To: Scheduling Manager Type of Shift: Full Time **Remote positions will be considered on a case by case basis.** JOB SUMMARY: The Scheduling Specialist receives a high volume of telephone calls daily and schedules appointments while maintaining a high level of customer service and quality patient care. Administration of the scheduling process includes scheduling a high volume of patient appointments with very little error and ensuring overall patient satisfaction. JOB RESPONSIBILITIES: 1. Answers telephone calls in the scheduling phone queue and incoming calls in a courteous and timely manner. 2. Schedules and reschedules patient exams in the appropriate time slot and correct facility in a prompt, pleasant and helpful manner. 3. Verifies and updates all patient information in the Centricity - RIS IC system including but not limited to patient demographics and insurance information. 4. Navigates and follows all steps of the scheduling process including assigning the correct exam tasks, referring physician information, selecting the correct exam, and by correctly spelling medical terms and diagnosis. 5. Identifies the correct CPT codes and fees for self-pay exams. 6. Knowledgeable in all imaging studies to answer basic questions for the patient or referring physicians' offices and recites exam preparation guidelines. 7. Reports equipment problems and/or irregularities in a timely manner. 8. Accurately fills out scheduling questionnaires and sends them to the inbound fax to be attached to the appropriate patient account. 9. Performs related work as required. 10. Customer Service. WORK EXPERIENCE/EDUCATIONAL REQUIREMENTS: 2 or more years in the Medical Field preferred. Medical Assistant Certification preferred. High school diploma or GED. SKILLS/PHYSICAL REQUIREMENTS: Skills in establishing and maintaining effective working relationships with staff, patients and referring physician offices, and the ability to work independently. This job requires prolonged sitting; Normal vision range with the absence of color blindness, normal hearing, and normal eye to hand coordination and manual dexterity; the ability to distinguish letters and symbols. This position may require lifting up to 25 pounds.

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **_Job Summary_** The Coordinator, Individualized Care supports patient access to therapy through Reimbursement Support Services in accordance with the program business rules. This role is responsible for guiding the patient through the various process steps of their patient journey to therapy. These steps include patient referral intake, investigating all patient health insurance benefits, and proactively following up with various partners including the insurance payers, specialty pharmacies, support organizations, and the patient/physician to facilitate coverage and dispense of product in a timely manner. The Coordinator, Individualized mediates effective resolution for complex payer/pharmacy issues toward a positive outcome and provides a positive patient experience. This role answers inbound questions and provides customer service and technical expertise to parties. **_Responsibilities_** + Maintains a current and in-depth understanding of patient therapy's, prior approval and reimbursement processes and details of health care plans. + Manages a queue of technical or complex therapy and reimbursement questions from customers and applies judgment in resolving service and problems falling within established limits of authority and knowledge. + Meets key performance indicators including service levels, call volumes, adherence and quality standards. + Follows up with patients, pharmacies, physicians and other support organizations as needed regarding inquiries. + Handles sensitive information and personal data with discretion including prescriptions, personal information, date of birth, financials and insurance information. + Escalates highly complex and difficult issues as needed to senior team members and Individualize Care leadership. **_Qualifications_** + 1-3 years of experience, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **TRAINING AND WORK SCHEDULES** : Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST. **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $17.80 per hour - $21 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 5/9/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Summary: The Scheduling Coordinator is responsible for the daily scheduling of all in-patient and/or out-patient procedures. Verifies demographic and insurance information. Requires knowledge of medical procedures and terminology. Provides exceptional customer service. Educates patients of where they need to check in for procedures and how to come prepared. Responsibilities And Duties: 70% Scheduling Functions: Screens and directs telephone calls, scheduling patients services for all Centers. Provides detailed information on all services and resources in multiple departments and services. Interviews and obtains necessary information to process patient registration. Updates each patient pre-registration, coordinates cancellation and re-scheduling, takes calls from various areas of health centers regarding patient's schedule or status. Monitors progress of daily schedules. 20% Customer Service: Screens and directs calls within three rings and according to established quality customer service standards. Informs management of patient complaints or other service concerns. Maintains confidentiality in all communications. 5% Identifies and coordinates needs and effectively communicates with other departments and individuals, including physicians, department managers, and office staff regarding needs. 5% Identifies and implements problem solutions. Participates in department process improvement efforts. Participates in meetings, work related classes and orientation of coworkers. Performs other miscellaneous duties as needed. Minimum Qualifications: High School or GED (Required) Additional Job Description: DESIRED ATTRIBUTES Experience in scheduling of procedures in a similar setting. INFORMATION SECURITY Maintains confidentiality of log-on password(s) and security of other authentication devices (e.g., key fobs, proximity devices, etc.). Ensures privacy and security of information entrusted to their care. Uses company business assets and information resources for management-approved purposes only. Adheres to all information privacy and security policies, procedures, standards, and guidelines. Promptly reports information security incidents to the OhioHealth Information Security Officer. RESPONSIBILITIES AND DUTIES 70% Scheduling Functions: Screens and directs telephone calls, scheduling patients services for all Centers. Provides detailed information on all services and resources in multiple departments and services. Interviews and obtains necessary information to process patient registration. Updates each patient pre-registration, coordinates cancellation and re-scheduling, takes calls from various areas of health centers regarding patient's schedule or status. Monitors progress of daily schedules. 20% Customer Service: Screens and directs calls within three rings and according to established quality customer service standards. Informs management of patient complaints or other service concerns. Maintains confidentiality in all communications. 5% Identifies and coordinates needs and effectively communicates with other departments and individuals, including physicians, department managers, and office staff regarding needs. 5% Identifies and implements problem solutions. Participates in department process improvement efforts. Participates in meetings, work related classes and orientation of coworkers. Performs other miscellaneous duties as needed. Work Shift: Day Scheduled Weekly Hours : 40 Department Infusion Center - Bing Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment