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Postal Mail Carrier skills for your resume and career

Updated January 8, 2025

2 min read

Below we've compiled a list of the most critical postal mail carrier skills. We ranked the top skills for postal mail carriers based on the percentage of resumes they appeared on. For example, 32.2% of postal mail carrier resumes contained delivery sequence as a skill. Continue reading to find out what skills a postal mail carrier needs to be successful in the workplace.

9 postal mail carrier skills for your resume and career

1. Delivery Sequence

A delivery sequence is the procedure of mail delivery either online or offline.

Here's how postal mail carriers use delivery sequence:

Endorsed all mail with improper addresses, zip codes, names, destination etc.Pulled down route mail in delivery sequence.
Sorted mail for delivery Arranged mail in delivery sequence Delivered mail to residences and businesses

2. Necessary Paperwork

Here's how postal mail carriers use necessary paperwork:

Obtain signed receipts for registered, certified, and insured mail; collected associated charges; and complete any necessary paperwork.
Complete necessary paperwork and obtain signatures on receipts for registered, certified, and insured mail Trained new hire

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how postal mail carriers use customer service:

Provided excellent customer service skills and demonstrated ability to maintain confidentiality.
Provided strong customer service relationship in the delivery environment.

4. Business Establishments

Here's how postal mail carriers use business establishments:

Sorted and delivered mail to residences and business establishments by walking or driving.
Delivered mail timely and accurately to residential homes and business establishments on specified routes by walking/driving.

5. COD

COD is an acronym for Chemical Oxygen Demand and is a test carried out to determine the amount of oxygen required to oxidize the organic matter inherent in water. It's also the measure of the degree of oxidation that will occur during the reaction and the amount of organic matter present in the water sample.

Here's how postal mail carriers use cod:

Collected funds for COD items when delivering mail.
Step Van Driver Responsioble for accountable mail Certified Mail Delivered COD's Dock Worker sorting packages and Parcels

6. Postal Service

A postal service is a service in which messages - letters, parcels, or packages - are sent by post to all recipients in the same country or abroad. The goal is to provide the nation with a universal, reliable, and affordable mail service.

Here's how postal mail carriers use postal service:

Structured and maintained my work area, keeping up-to-date records on customers.Answered customers' questions about postal service and regulations.
Developed & maintained lucrative relationship with customers, answer customers' questions about postal services and regulations.

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7. Mail Routes

Here's how postal mail carriers use mail routes:

Case all mail, magazines, and small packages in delivery order sequence of assigned mail route every morning.
Returned to post office with mail collected and turned in money and receipts collected on daily mail route.

Select Skills To Add To Your Resume

Delivery Sequence

Necessary Paperwork

Customer Service

Business Establishments

COD

Postal Service

8. Postal Regulations

The procedures and methods that postal authorities undertake in order to ensure the safe delivery of parcels and products between people are defined as postal laws and regulations. The postal regulations are implemented around the world by the Universal Postal Union (UPU).

Here's how postal mail carriers use postal regulations:

Answer questions about postal regulations for customers and provide change-of-address cards and other postal forms when requested.
Maintained professional and effective relationships with customers by answering questions about postal regulations, products and services.

9. USPS

Here's how postal mail carriers use usps:

Operate approved USPS vehicle to deliver mail daily.
Maintained professional and effective public relationships with customers and others while educating and providing the additional services offered by USPS.

What skills help Postal Mail Carriers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of postal mail carrier skills to add to your resume

The most important skills for a postal mail carrier resume and required skills for a postal mail carrier to have include:

Delivery Sequence
Necessary Paperwork
Customer Service

Business Establishments
COD
Postal Service

Mail Routes
Postal Regulations
USPS

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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