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Porter skills for your resume and career

Updated January 8, 2025

4 min read

Below we've compiled a list of the most critical porter skills. We ranked the top skills for porters based on the percentage of resumes they appeared on. For example, 23.9% of porter resumes contained excellent guest as a skill. Continue reading to find out what skills a porter needs to be successful in the workplace.

15 porter skills for your resume and career

1. Excellent Guest

Here's how porters use excellent guest:

Provide excellent guest services thru knowledge of the exhibits and grounds.

2. Dexterity

Here's how porters use dexterity:

Demonstrated ability to lift and move heavy objects owing to exceptional physical dexterity.
Performed all custodial tasks with the utmost in safety and dexterity.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how porters use customer service:

Provided excellent customer service to both internal and external customers, and received positive feedback by customers and management.
Managed and transported customer and company ultra-luxury automobiles as well as a variety of customer service duties.

4. Cleanliness

Here's how porters use cleanliness:

Maintain cleanliness and appearance of building Ensure safe and proper operation of machinery and equipment
Cleaned driveway and sidewalks, removing debris as necessary and maintaining cleanliness.

5. Good Communication

Here's how porters use good communication:

Demonstrated good communication skills and helped ensure communication with residents, visitors and team members.
Exercised good communication to make sure the job was done right.

6. General Maintenance

General maintenance is the regular check-up and repairs of machinery, buildings, and other mechanical equipment. General maintenance is performed by repair workers who are skilled to handle the day-to-day defects produced in the machinery. General maintenance aims to make sure the items remain in the best operational conditions. Usually, a set of planned activities are performed regularly by an expert to monitor the maintenance.

Here's how porters use general maintenance:

General maintenance involved cleaning and sanitizing, dusting, vacuuming, emptying receptacles handling recycling and hazardous materials when necessary.
Developed skills and became responsible for automotive Detailing plus general Maintenance and routine janitorial.

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7. GRASS

Here's how porters use grass:

Mixed and sprayed on fertilizers, insecticides onto grass, shrubs and trees using hand or automatic sprayers and spreaders.
Followed planned landscaping designs to determine where to lay sod, sow grass or plant flowers and foliage.

Select Skills To Add To Your Resume

Excellent Guest

Dexterity

Customer Service

Cleanliness

Good Communication

General Maintenance

8. Snow Removal

Snow Removal or clearing is the process of clearing and removing snow from one or more places, whether it be public streets, building private rooftops, gardens, public parks, or bridges. This is usually done with the ultimate goal of making travel and passage easier and safer for vehicles and people alike.

Here's how porters use snow removal:

Coordinated/supervised maintenance interns, and conducted snow removal.
Cleaned all properties including trash removal, waxing, buffing and stripping floors, cleaning offices, and snow removal.

9. Building Floors

A Building floor is the lower horizontal surface of each room in a building, including the finishes that will be placed as part of a permanent structure. Also, the levels of a building are often referred to as floors, although a more appropriate term is a storey. Building floors generally consist of underlayment for support and flooring covering that is used to provide a good walking surface.

Here's how porters use building floors:

Cleaned building floors by sweeping, mopping, scrubbing, stripping, waxing, buffing, speed buffing.
Cleaned building floors, including hallways and cafeteria by sweeping, mopping, scrubbing, and vacuuming.

10. Hand Tools

Here's how porters use hand tools:

Used hand tools, power tools, precision measuring instruments, Hung interior swag lamps and exterior building decorations.
Preformed minor routine painting, plumbing and electrical wiring and other related maintenance activities, using hand tools.

11. BARS

Here's how porters use bars:

Distributed and stocked bars and concert halls with all supplies and materials to keep running in orderly fashion 1.
Pulled orders from the warehouse, cleaned service bars and emptied trash at the end of each sift.

12. OSHA

Here's how porters use osha:

Prepared cleaning solutions as necessary and followed safety procedures as prescribed by OSHA.
Post Construction cleanup, Professional after Renovation garbage removal per OSHA Regulation.

13. Shampoo Carpets

Shampoo carpets is the procedure of cleaning a carpet using a special liquid manufactured to clean carpets and rugs. This process is especially useful to remove thick mud and dirt and another grime.

Here's how porters use shampoo carpets:

Cleaned elevators vacuum shampoo carpets stripped waxed floors removed garbage clean apartments when vacant
Cleaned elevators vacuum shampoo carpets stripped waxed floors removed garbage police areas around building

14. Work Ethic

Here's how porters use work ethic:

General Plant Cleanliness * Challenging and Aggressive work ethic * Equipment Operated -fork truck, bob cat, and back hoe
Used the time there to build foundation for my work ethic.

15. PET

Here's how porters use pet:

Walk through all interior landscaping areas of apartment complex, including sidewalks, and designated pet areas.
Maintained safety on property through parking, pet and storage policy adherence sweeps.

12 Porter Resume Examples

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Jerry Peterson Porter Contact Information Memphis, TN (220) 555-0076 jpeterson@example.com Skills • Heavy Equipment • Shampoo Carpets • EX • Casino Floor • Special Events • Communication • Office Buildings • Glass Surfaces • Customer Orders • Proper Operation Employment History Porter 2019 - Present ABM Janitorial Services - Northeast Memphis, TN • Gather and empty trash, service, clean, and supply restrooms for 2 concourses per 8 hour shift. • Restored building interiors damaged by fire, smoke, water. • Ensured the cleanliness of elevators Cleaned building floors by sweeping and mopping surfaces Cleaned windows and mirrors using cleaners • Maintained premises in clean and orderly condition such as mowing and maintaining lawn and snow removal. Janitorial Assistant 2012 - 2019 Jan Co Memphis, TN • Stocked hand soap, hand towels, toilet paper, and trash cans. • Detailed cleaning in a variety of office building environments, warehouses and some healthcare settings. Truck Loader 2009 - 2012 FedEx Memphis, TN • Operated RF scanner to pull material to the production lines for processing and shipping. • Unloaded cargo from truck with hand trucks and pallet jacks. • Lift, sort, scan, load and unload packages. Education High School Diploma 2009 - 2009


Rachel Cook Porter Contact Info Philadelphia, PA (410) 555-5847 rcook@example.com Skills WAX FloorsGarbage CansMenu ItemsBuilding FloorsCommunicationClean RoomsPositive AttitudeConcession Stand WorkerMajor RepairsFood Service Employment History Porter 2020 - Present Aramark Philadelphia, PA • Followed all safety standards and HVAC E.P.A. • Conducted HVAC repairs leading to properly working and maintained air conditioning and heating units. • Buff,strip and wax floors • Operated forklift to remove large amounts of trash into a trash compactor. Janitor 2019 - 2020 Aramark Denver, CO • Cleaned dorm and office buildings for the Alabama A&M University College facility * Floor Technician • Replace paper towels in the rest room. • Supervised and trained night time floor technicians. • Cleaned building floors by sweeping, mopping, scrubbing and vacuuming Kept janitorial closets clean and organized. Concession Worker 2018 - 2019 Cinemark Colorado Springs, CO • Maintained a safe and healthy food service environment while delivering exemplary customer service to patrons. • Provided excellent customer service to customers for all needs Assisted customers in finalizing their purchases • Clean concession stand and outside lobby when closing. • help assist customers, maintain clean environment, food service, Usher • Convey product info on concession items to patrons. Education High School Diploma 2018 - 2018


Megan Murray Porter Atlanta, GA mmurray@example.com (910) 555-2611 Experience Porter 2016 - Present HthAtlanta, GA • Maintained property and grounds, trash removal • Clean office buildings Pull trash vacuum wipe windows xlean conference rooms Cleaning And Maintenance Worker 2013 - 2016 Sodexo OperationsAtlanta, GA • Cleaned office buildings Used industrial cleaning appliances Window cleaning, Dusting, Bathroom cleaning • Head custodian for the middle school at winslow township public schools. • Clean restrooms, parking lots, keep trash clear and acceptable for customer shopping. Overnight Stock Associate 2012 - 2013 WalmartJacksonville, FL • Stock shelves in appropriate locations Assist in unloading products as they arrive in trucks Maintain a clean area for customers to shop • Returned overage to back room. • Stock store shelves with packages after marking them properly and ascertain that labels are clear and visible. Skills Building Floors Building Maintenance Clean Restrooms Storage Areas General Merchandise Process Merchandise Returns Hvac Pallet Jack WAX Floors Loss Prevention Education High School Diploma 2012 - 2012


Jonathan Young Porter Employment History Porter 2018 - Present McDonald'sChicago, IL • Clean Windows, glass partitions using soapy water. • Clean restrooms, breakrooms and offices. • Cleaned and polished furniture and fixtures, gathered and empty trash. Food Porter 2017 - 2018 Sodexo OperationsHouston, TX • Detailed store cleaning -Ensure customer satisfaction -Cashier -Train new employees -Three years of customer service and communication in a business atmosphere. • Provide great guest service at the highest standards. • Operated all kitchen equipment adeptly. • Assisted in the setup and serving of food from counters and steam tables. • Ensured that federal regulations regarding cleanliness and food preparation were met. Cart Attendant 2007 - 2017 Blue Beacon InternationalHouston, TX • Conducted basic maintenance on facility when needed. • Conduct safety procedures at all times. • Assisted customers in any way possible according to company policies and standards. • Push carts from cart bins and bring them to the front of the store. Education High School Diploma 2007 - 2007 Contact Information Chicago, IL (930) 555-6346 jyoung@example.com Skills Timely Fashion Casino Floor Hvac Positive Attitude Thorough Knowledge Locker Rooms Facility Bag Room Walmart Company Policies


Sharon Chavez Porter Muncie, IN (740) 555-8270 schavez@example.com Skills Hand Trucks Drink Orders Customer Service Clean Restrooms Front Counter Concession Stand Worker Glass Partitions Clean Rooms Menu Items Food Preparation Employment History Porter 2019 - Present YMCA of Greater IndianapolisMuncie, IN • Changed paper towels and toilet dispensers. • School off times and summer months I would strip and wax floors, clean carpets and sanitize restrooms completely. • Restock Toilet paper, Napkins, Toilet seat covers. • Grind concrete, finish concrete, strip and wax floors, lay epoxy to floors Porter 2018 - 2019 AramarkNew York, NY • Clean windows, glass partitions, or mirrors Steam clean or shampoo carpets. • Conducted HVAC repairs leading to properly working and maintained air conditioning and heating units. • Cleaned and maintained offices in the Missouri State Capital Building.Trash removal. Concession Worker 2016 - 2018 AramarkNew York, NY • FIELD OF INTERESTS Customer Service Hospitality Sales • Assist sports and entertainment guests in order selection by promoting specific menu items and specials. Education High School Diploma 2016 - 2016


Joyce Gardner Porter Oakbrook Terrace, IL (880) 555-9237 jgardner@example.com Experience: Porter ABM Industries Oakbrook Terrace, IL 2019 - Present • Assign tasks to floor techs. • Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.car Kept janitorial closets clean and organized. Cleaning And Maintenance Worker Aramark Oakbrook Terrace, IL 2017 - 2019 • Followed all safety standards and HVAC E.P.A. • Replenish supplies such as paper towels, toilet tissues, and soap; request supplies and equipment as needed. • Sanitized bathrooms, showers and locker rooms. • Conducted HVAC repairs leading to properly working and maintained air conditioning and heating units. • Empty and clean trash cans Vaccum and Mop floors. • empty trash, pick up parts, and snow removal. Service Porter Aramark Oakbrook Terrace, IL 2007 - 2017 • Make sure service drive was swept, mopped, and doors were cleaned. • Assisted dealership to run smoothly by organizing, cleaning, and testing vehicles as well as the facility. • detail sold cars and customer vehicles. • Prepare and take out garbage bags and rubbish on assigned days. Skills • Dealership • Facility • Floor Mats • Office Buildings • Safety Precautions • Chemical Cleaners • Locker Rooms • Recyclable Materials • Office Furniture • Communication Education: Certificate DeVry University Oakbrook Terrace, IL 2006 - 2007 • Major: Business


Kevin Gardner Porter Avon, IN (260) 555-7908 kgardner@example.com Experience: 2019 - Present Porter / YMCA of Greater Indianapolis / Avon, IN • Trash removal from pool area and mailbox area. • Empty trash receptacles, and replace lining of trashcans. • Snow removal .Dust and polish furniture and metal doors frames and fixture. 2017 - 2019 Hall Porter / FIRST QUALITY MAINTENANCE / New York, NY • Cleaned bathrooms and office space. • Empty trash cans, painting and carpentry, replenish bathroom supplies, landscaping and snow removal. • Changed shredder, and all garbage cans. • Establish communication between staff and volunteers. 2014 - 2017 Bagger/Stocker / Piggly Wiggly Holdings / Bessemer, AL • Bag groceries for customers, get cart out of parking lot, and restock shelves. • get carts out of parking lot * restock shelves * block shelves * unload grocery truck * break down groceries pallets • Replaced cleaning and packing supplies used at grocery checkout counter to stock shelves. Skills: New Items, Front End, Building Floors, Garbage Cans, Customer Orders, Clean Restrooms, Store Shelves, WAX Floors, General Maintenance, Hvac Education: 2012 - 2014 Associate's Degree Psychology / Rutgers, The State University of New Jersey / New Brunswick, NJ


William Palmer Porter Fort Wayne, IN \| (410) 555-4501 \| wpalmer@example.com Work Experience Porter, Enviro-Clean - Fort Wayne, IN 2013 - Present Supplied toilet paper to rest rooms when needed. Clean and sanitize classrooms and bathrooms, Scrub and wax floors, extract carpets. Carry paper towels, toilet paper, cleaners, using wheeled carts. Stock restroom's, classrooms, and kitchen; with paper towel, hand soap, and toilet paper. Detailer/Porter, ManpowerGroup - Fort Wayne, IN 2012 - 2013 Placed at Standard Parking Plus.Snow removal.Garage maintenance.Installed Parking meters - downtown Harrisburg.Programmed meters. detail sold cars and customer vehicles. Drive customer vehicles to and from the main lot. Move furniture, vacuum, reposition furniture and empty trash and replace liners. Direct communication with customer about the job progression and intended progress Ride Operator, ManpowerGroup - Fort Wayne, IN 2011 - 2012 Performed visual quality checks and packed units to be shipped to customer. Learned safety procedures and specifications in fast-paced and high stress environments for companies like II Stanley and Denso. Assisted guests with the use of safety devices and provided instruction of safety procedures. Check hand-stamps, clean ride, help guests, guest service. Skills Dump Truck, Engine Compartment, Ascertain Purpose, Show Room, Property Management, Clean Vehicle Windshields, Customer Vehicles, Guest Service, Positive Attitude, CPR Education High School Diploma 2011 - 2011


Patricia Carroll Porter Provo, UT (930) 555-6121 pcarroll@example.com Experience Porter, J RUEBEN CLARK LAW SCHOOL AT BRIGHAM YOUNG UNIV, Provo, UT 2018 - Present • Cleaned toilets, and sinks, replaced toilet paper and paper towels, vacuumed, swept, and mopped. • Work independently to maintain clean work environment in downtown office building. • Serve customers, work the cash register, process payment transactions, and food preparation. • Service and clean restrooms and kitchens Gather and empty trash. Service Porter, OTG Management, Houston, TX 2016 - 2018 • Maintain communication with management remotely via Microsoft Outlook and various e-mail outlets. • Empty all the garbage cans to the dumpster. • Strip, clean, buff and apply floor sealer and floor finish to hard surface floors, vacuum and shampoo carpets. • Used hand tools, power tools and user- moved aids • cleaned vehicles, run errands, transferred cars back and forth to dealerships, and did odd job around the dealership. Service Porter, Walmart, Houston, TX 2014 - 2016 • Move vehicles from service drive to the back of the lot Wash vehicles Dropped customers off Skills • Safe Environment • Building Floors • Guest Cars • Greeting Customers • Drive Cars • Garbage Cans • Trash Removal • WAX Floors • Refurbishment • Floor Mats Education 2014 - 2014 High School Diploma


Michael Morales Porter Philadelphia, PA \| (350) 555-3458 \| mmorales@example.com Employment History: Aramark - Philadelphia, PA 2017 - Present Porter • Conducted HVAC repairs leading to properly working and maintained air conditioning and heating units. • Included moving large furniture and following safety guidelines to prevent injury to myself and others. • Replenish supplies such as paper towels, toilet tissues, and soap; request supplies and equipment as needed. • Buff,strip and wax floors The Walt Disney Company - Orlando, FL 2014 - 2017 Janitorial Assistant • Vacuumed Swept Landscape maintenance General cleaning maintenance for office building • Dust tables Dust curtains .Gathered and empty trash cans. • Cleaned commercial office buildings and hospitals Walmart - Orlando, FL 2008 - 2014 Truck Loader • Answer phone calls Stock freight Price changes Order merchandise Maintain department Help customers • Moved freight with pallet jacks and freight carts. • Inspect and maintain all forklift and RF equipment in functional condition. Skills: Glass Partitions, Unload Trucks, Office Buildings, Safe Environment, BIO Hazards, Hvac, Janitorial Services, Shampoo Carpets, Delivery Loads, Load Packages Education: High School Diploma 2008 - 2008


Bradley Stevens Porter phone(390) 555-5493 addressHouston, TX emailbstevens@example.com Experience 2017 - Present Porter ABM Industries · Houston, TX • Paper towels, kitchen utensils, etc.) • Clean empty trash high and low dusting vacuuming • Assisted engineers in checking AC units, sweep, mop, trash removal, keeping restrooms clean • Clean offices kitchens and rest rooms at an office building in woodland wa • Cleaned building floors, vacuuming. 2011 - 2017 Custodial Engineer ABM Industries · Dallas, TX • Contract cleaning in different settings (schools, malls, office buildings, airports, etc. • Cleaned offices, classrooms and break rooms using various of cleaning items. • Promoted building security by locking doors and checking electrical appliances for safety hazards. 2006 - 2011 Car Washer Mister Car Wash · Houston, TX • Clean cars perfectly all while giving great customer service . • Cashier, Customer Service, Stocking, cleaning, open/close • Detail Cars, Collect Money, and closing procedures at night. Skills • Safety Hazards • Vehicle Exterior • Slot Machines • Hvac • Fluid Levels • Building Services • Rinse • Building Floors • Casino Floor • Greeting Customers Education 2006 - 2006 High School Diploma


George Bennett Porter phone:(490) 555-4882 email:gbennett@example.com address:Indianapolis, IN Employment History Porter 2018 - Present Walmart · Indianapolis, IN • Job Description: Clean bathrooms \ break room, Sweep/buff floors, Empty Trash • Maintained the store appearance at all times including: dust mop, reorganization of shelves & product, and buffed/waxed floors. • Buffed, polished, and stripped floors using heavy equipment. Custodial Engineer 2013 - 2018 McDonald's · Chicago, IL • Clean serving area Clean bathrooms Empty trash cans Change trash liners Mop Sweep Clean dining area • Dust mop and mop with the right chemicals daily to keep the floors shinning nice every day. Overnight Stock Associate 2009 - 2013 Walmart · Chicago, IL • Stocked grocery and frozen food, replenished shelves, consolidated pallets, and performed customer service. • Organized the merchandises on the store shelves Completed all assigned tasks assigned by the supervisor. • Provided customer service when necessary. • Operated pallet jacks to transport freight to the sales floor. Skills Customer Service Glass Partitions Product Information Sales Floor Store Shelves Night Stock Slot Machines Clean Restrooms Building Floors Osha Education High School Diploma 2009 - 2009

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List of porter skills to add to your resume

The most important skills for a porter resume and required skills for a porter to have include:

Excellent Guest
Dexterity
Customer Service
Cleanliness
Good Communication
General Maintenance
GRASS
Snow Removal
Building Floors
Hand Tools
BARS
OSHA
Shampoo Carpets
Work Ethic
PET
Maintenance Tasks

Blowers
Light Fixtures
Customer Satisfaction
Shovels
Safety Hazards
Routine Maintenance
Scrubbers
Clean Windows
Laundry Room
Industrial Cleaning
Building Exteriors
Vacant Apartments
Sweepers
Building Maintenance
Trash Receptacles
Trash Removal

Garbage Removal
Light Maintenance
Customer Vehicles
Materials Handling
Commercial Cleaning
WAX Floors
Mop Floors
Urinals
Service Drive
Clean Bathrooms
Inventory Control
Light Bulbs
Office Space
Rakes
Sales Floor

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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Updated January 8, 2025

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