What does a Pizza Delivery Driver do?

Updated January 8, 2025
8 min read
What does a Pizza Delivery Driver do

A pizza delivery driver is primarily in charge of delivering pizza and other orders to homes, establishments, and other locations, ensuring accuracy and timeliness. Although the extent of their responsibilities depends on their place or company of employment, it typically includes checking to see if the orders are complete and accurate before leaving the restaurant, securing invoices, and accepting and processing payments. Moreover, there are also instances where they may perform various tasks at restaurants, such as assembling pizza boxes, responding to inquiries, and maintaining the cleanliness of different areas.

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Pizza delivery driver responsibilities

Here are examples of responsibilities from real pizza delivery driver resumes:

  • Market franchise by consistently dropping flyers.
  • Apply mathematics to determine average charges base on distance.
  • Serve as cashier and deliver groceries to customer's doorsteps.
  • Deliver customer's groceries to their front door as needed.
  • Receive orders over the phone and input them into a POS system.
  • Assist CSR manager hire new team members and resolve work place issues and concerns
  • Operate large volume cooking equipment such as flat tops, char grills and deep fat fryers.
  • Job requirements include a clean CDL, good people and organizational skills and knowledge of mechanical supplies.
  • Learned to connect and disconnect various home appliances including washers, dryers, stoves, and fridges.
  • Demonstrate ability to answer phones, take orders using computerize POS, and assisting staff in the kitchen.
  • Clean throughout the store using the daily cleaning list, including fryers, oven, and oven vents.
  • Coordinate extensively with dispatchers to ensure timely pickup of food from local dining establishments and subsequent delivery to customers.
  • Respresent Dominos as a company to the customers.
  • Represent the Dominos brand both inside the store, and at customers doorsteps.

Pizza delivery driver skills and personality traits

We calculated that 44% of Pizza Delivery Drivers are proficient in Basic Math, Math, and Taking Care. They’re also known for soft skills such as Customer-service skills, Hand-eye coordination, and Math skills.

We break down the percentage of Pizza Delivery Drivers that have these skills listed on their resume here:

  • Basic Math, 44%

    Sound ability to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately.

  • Math, 42%

    Deliver Accomplishments Made people happy and got pizzas to them fast Skills Used Math.

  • Taking Care, 10%

    Stocked and maintained a clean work space while taking care of customers at the front counter.

  • Customer Service, 2%

    Maintained High Quality product and customer service during very-high volume, constantly fast-paced environment as well as obstacles during delivery experience.

  • Customer Orders, 0%

    Delivered customer orders Answered calls taking customer orders Assisted with preparation of pizza orders

  • Credit Card Accounts, 0%

    Collect money and coupons from customers and receive signature with necessary verification of ID from credit card account.

Most pizza delivery drivers use their skills in "basic math," "math," and "taking care" to do their jobs. You can find more detail on essential pizza delivery driver responsibilities here:

Customer-service skills. To carry out their duties, the most important skill for a pizza delivery driver to have is customer-service skills. Their role and responsibilities require that "when completing deliveries, drivers often interact with customers and should make a good impression to ensure repeat business." Pizza delivery drivers often use customer-service skills in their day-to-day job, as shown by this real resume: "assisted customers with pizza products selection and purchases using suggestive selling techniques to promote new deal of the month. "

Hand-eye coordination. Another essential skill to perform pizza delivery driver duties is hand-eye coordination. Pizza delivery drivers responsibilities require that "drivers need to observe their surroundings at all times while operating a vehicle." Pizza delivery drivers also use hand-eye coordination in their role according to a real resume snippet: "promote company goods and services and upsell promotional items excellent hand-eye coordination and multitasking skill operation of pos system trained new employees"

Math skills. This is an important skill for pizza delivery drivers to perform their duties. For an example of how pizza delivery driver responsibilities depend on this skill, consider that "because delivery truck drivers and driver/sales workers sometimes take payment, they must be able to count cash and make change quickly and accurately." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a pizza delivery driver: "applied mathematics to determine average charges based on distance. ".

Patience. A big part of what pizza delivery drivers do relies on "patience." You can see how essential it is to pizza delivery driver responsibilities because "when driving through heavy traffic congestion, delivery drivers must remain calm and composed." Here's an example of how this skill is used from a resume that represents typical pizza delivery driver tasks: "gained experience skills used patience, customer service and communication. "

Sales skills. A commonly-found skill in pizza delivery driver job descriptions, "sales skills" is essential to what pizza delivery drivers do. Pizza delivery driver responsibilities rely on this skill because "driver/sales workers are expected to persuade customers to purchase new or different products." You can also see how pizza delivery driver duties rely on sales skills in this resume example: "front counter and phone sales, assess customer service issues, and delivery of customer orders. "

Visual ability. Lastly, "visual ability" is an important element of what a pizza delivery driver does. Pizza delivery driver responsibilities require this skill because "to have a driver’s license, delivery truck drivers and driver/sales workers must be able to pass a state vision test." This resume example highlights how pizza delivery driver duties rely on this skill: "transport of mobile center to locations, transport-vehicle maintenance, mobile center operation, customer service, & audio/visual equipment troubleshooting. "

All pizza delivery driver skills

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Compare different pizza delivery drivers

Pizza delivery driver vs. Route sales associate

A route salesperson specializes in securing sales targets while traveling to different areas to meet with clients. They are primarily responsible for devising strategies on selling products and services, making calls and answering correspondence, arranging meetings, conducting follow-up calls, and building rapport with customers to strengthen client base. There are also instances when a route salesperson must sell door-to-door, perform product demonstrations, negotiate contracts, process payments, and even inform existing clients if there are any updates to their current products and services.

The annual salary of route sales associates is $13,224 higher than the average salary of pizza delivery drivers.While the two careers have a salary gap, they share some of the same responsibilities. Employees in both pizza delivery driver and route sales associate positions are skilled in customer service, customer orders, and pos.

These skill sets are where the common ground ends though. The responsibilities of a pizza delivery driver are more likely to require skills like "basic math," "math," "taking care," and "credit card accounts." On the other hand, a job as a route sales associate requires skills like "dot," "customer accounts," "customer satisfaction," and "customer locations." As you can see, what employees do in each career varies considerably.

Route sales associates tend to reach similar levels of education than pizza delivery drivers. In fact, route sales associates are 0.6% more likely to graduate with a Master's Degree and 0.2% less likely to have a Doctoral Degree.

Pizza delivery driver vs. Route sales person

A route sales representative is responsible for offering goods and services to customers in a designated area. Route sales representatives work closely with the marketing team to develop effective sales strategies, create sales pitches, and release promotional offers to generate sales, increase revenues, and build the organization's profitability. They also research the latest industry trends to identify sales opportunities and communicate findings to the team for new service offerings. A route sales representative must have excellent customer service and communication skills to assist customers in their inquiries and concerns and negotiate sales contracts.

On average, route sales people earn a $13,819 higher salary than pizza delivery drivers a year.A few skills overlap for pizza delivery drivers and route sales people. Resumes from both professions show that the duties of each career rely on skills like "basic math," "math," and "customer service. "

Each career also uses different skills, according to real pizza delivery driver resumes. While pizza delivery driver responsibilities can utilize skills like "taking care," "credit card accounts," "pizza hut," and "food preparation," route sales people use skills like "cdl," "dairy products," "perform routine maintenance," and "delivery truck."

Route sales people earn a higher average salary than pizza delivery drivers. But route sales people earn the highest pay in the manufacturing industry, with an average salary of $49,807. Additionally, pizza delivery drivers earn the highest salaries in the hospitality with average pay of $35,402 annually.route sales people earn similar levels of education than pizza delivery drivers in general. They're 0.5% more likely to graduate with a Master's Degree and 0.2% less likely to earn a Doctoral Degree.

Pizza delivery driver vs. Route sales representative

A driver/merchandiser's role in society is to directly deliver products to customers on time, bearing good communication skills to interpret and relay messages and instructions. A driver/merchandiser is also tasked to check on the truck's condition, repair or replace damaged parts, and deliver it to reliable auto shops if the damage is severe. They must follow road guidelines and laws imposed by the state or city where they do the job.

On average, route sales representatives earn higher salaries than pizza delivery drivers, with a $10,045 difference per year.Using the responsibilities included on pizza delivery drivers and route sales representatives resumes, we found that both professions have similar skill requirements, such as "math," "customer service," and "customer orders.rdquo;

There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a pizza delivery driver is likely to be skilled in "basic math," "taking care," "credit card accounts," and "pizza hut," while a typical route sales representative is skilled in "cdl," "dot," "strong customer service," and "customer accounts."

Route sales representatives earn the highest salary when working in the education industry, where they receive an average salary of $53,729. Comparatively, pizza delivery drivers have the highest earning potential in the hospitality industry, with an average salary of $35,402.When it comes to education, route sales representatives tend to earn similar degree levels compared to pizza delivery drivers. In fact, they're 0.9% more likely to earn a Master's Degree, and 0.1% more likely to graduate with a Doctoral Degree.

Pizza delivery driver vs. Driver/merchandiser

Driver/merchandisers typically earn lower pay than pizza delivery drivers. On average, driver/merchandisers earn a $4,457 lower salary per year.While both pizza delivery drivers and driver/merchandisers complete day-to-day tasks using similar skills like customer orders, customer complaints, and food products, the two careers vary in some skills.Each job also requires different skills to carry out their responsibilities. A pizza delivery driver uses "basic math," "math," "taking care," and "customer service." Driver/merchandisers are more likely to have duties that require skills in "dot," "cdl," "pre-trip," and "rotate product. "The education industry tends to pay the highest salaries for driver/merchandisers, with average annual pay of $46,233. Comparatively, the highest pizza delivery driver annual salary comes from the hospitality industry.driver/merchandisers reach similar levels of education compared to pizza delivery drivers, in general. The difference is that they're 0.1% more likely to earn a Master's Degree, and 0.2% more likely to graduate with a Doctoral Degree.

Types of pizza delivery driver

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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