Customer Service Representative
Pip Job In Fort Lauderdale, FL
Benefits/Perks:
Initial and ongoing training
Competitive compensation
Paid holidays and vacation
Indoor and comfortable working environment
A locally owned and nationally recognized Printing, Signage, and Marketing Services company in the Fort Lauderdale are is looking for an experienced Customer Service Representative.
We have a fast-paced, creative, and flexible work environment that empowers our employees to contribute and work independently with a solid team of experienced professionals.
This is where our Customer Service Team comes in!
Job Summary: Our Customer Service Representatives work closely with customers and our sales team, providing support with the goal of increasing sales and customer satisfaction.
Responsibility Overview:
Provide service to customers in our office, over the telephone, and by email.
Help the customer by identifying their requirements and providing the services and products that best meet their needs.
Show expertise by communicating with the customer about our products, services, and capabilities.
Ensure that all their requirements are met for their unique projects.
Skills we are looking for:
A positive, very detailed oriented people pleaser
A willingness to be proactive and take action
Excellent communication skills (verbal & written)
Strong computer skills
Team player that can work with others to deliver a project on time
Skills desired, but not required:
Previous experience in business to business
Printing and signage experience
Understanding of direct mail and automated marketing
Experience with PrintSmith or PrintersPlan
Compensation: $17.00 - $20.00 per hour
We are one of the nations leading communications businesses backed by 50 years of professional experience and extraordinary growth. While technology plays a pivotal role in our industry, from print, signs and marketing to online ordering portals and more, we believe a rewarding career is shaped by people, purpose and passion.
If you dream of being part of an organization with a great heritage, progressive leadership and cutting-edge technology, discover the world that is PIP and its independent franchisees. PIP is a leading industry provider of printing, signs and marketing services, but we're less corporate culture and more close-knit family. We collaborate on ideas and dreams. Push boundaries. Solve challenges. Look out for one another. And yes, we work hard…and play harder. It's part of our DNA.
With several career paths to choose from - sales, marketing, design, production, operations - no matter the role you choose, you'll be working in an organization that cares about you. At PIP you can make a difference.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PIP.
Copier Operator
Pip Job In Fort Lauderdale, FL
Benefits/Perks:
Initial and ongoing training
Competitive compensation
Paid holidays and vacation
Indoor and comfortable working environment
A locally owned and nationally recognized Printing, Signage, and Marketing Services company in the Fort Lauderdale area is looking for an experienced Copier Operator.
We have a fast-paced, creative, and flexible work environment that empowers our employees to contribute and work independently with a solid team of experienced professionals.
We work with a dynamic and exciting client base ranging from Hotels and Non-Profits to Manufacturing, Real Estate, Contractors, and Construction. With the tools and technologies provided, we focus on putting our energy toward creating a remarkably unparalleled experience for each and every customer.
This is where our Production Team comes in!
Job Summary: Our Copier Operator works closely with customers and our graphics team, providing support with the goal of increasing sales and customer satisfaction.
Responsibility Overview:
Produce copy jobs.
Schedule jobs by due dates indicated or as requested by management.
Call for copier maintenance when necessary and notify management.
Operate all copiers in accordance with equipment operating procedures.
Perform maintenance per the guidelines on a daily/weekly/monthly basis.
Communicate with the other employees and/or the customer for a complete understanding of the copy order.
Keep the copier area clean and organized.
Perform troubleshooting with the equipment when necessary.
Order and stock inventory and supplies per the direction of management.
Skills we are looking for:
An understanding of copiers, their functions, and processes.
An aptitude for math and detail.
Able to apply written instructions about machine set-up and maintenance.
Skills desired, but not required:
Assist with job packaging as needed.
Comply with all OSHA safety requirements.
Compensation: $19.00 - $23.00 per hour
We are one of the nations leading communications businesses backed by 50 years of professional experience and extraordinary growth. While technology plays a pivotal role in our industry, from print, signs and marketing to online ordering portals and more, we believe a rewarding career is shaped by people, purpose and passion.
If you dream of being part of an organization with a great heritage, progressive leadership and cutting-edge technology, discover the world that is PIP and its independent franchisees. PIP is a leading industry provider of printing, signs and marketing services, but we're less corporate culture and more close-knit family. We collaborate on ideas and dreams. Push boundaries. Solve challenges. Look out for one another. And yes, we work hard…and play harder. It's part of our DNA.
With several career paths to choose from - sales, marketing, design, production, operations - no matter the role you choose, you'll be working in an organization that cares about you. At PIP you can make a difference.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PIP.
Café Member
Lake Wales, FL Job
To assist in supporting the mission of the organization through the profitable operation of the Blue Palmetto Cafe, providing a quality experience for the visitors ESSENTIAL DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Sales and Customer Service
* Maintain neat & professional personal appearance and cheerful, professional attitude
* Greet and make eye contact with customers entering Cafe
* Be knowledgeable about the menu in order to answer customer questions and explain the ingredients
* Have adequate knowledge about the Gardens, Bok Tower, El Retiro, special events and local area
* Assist customers as requested, and get assistance if you do not know
* Encourage customer comments and requests
* Satisfy customers regarding their comments and complaints
* Ensure that the cashier counter is properly attended
* Ensure that the telephone is answered promptly
* Ring the bell for help when alone if more than 2 parties are waiting
* Participate in onsite and offsite sales or special events
Café Maintenance and Appearance
* Maintain Café displays to be attractive, clean and customer-friendly
* Utilize and maintain approved signage
* Create appropriate displays for holidays and to promote BTG special events
* Maintain a pleasant environment in customer and work areas
* Maintain cleanliness daily of customer and work areas
* Maintain stockroom, storage areas, walk-in, and freezer in neat, orderly, and rotated fashion
* Sweep floors daily and mop on weekends
* Clean door glass and refrigerated case glass daily and as needed
* Dust shelves, counters, and windowsills as needed
* Pick up trash in patio area flower beds as assigned
* Keep patio tables & chairs clean
* Keep all areas free of safety hazards
* Maintain neat and safe environment while preparing food and cleaning
* At end of day, ensure that Cafe is orderly, computers are un-plugged, lights are out, doors are locked, and alarm is set
* Take trash and broken down cardboard boxes to dumpsters
Communication
* Provide schedule requests well in advance, and cooperate in solving any conflicts
* Report low levels of foods and supplies for re-ordering
* Immediately report any suspicious person/activities or safety hazards to management staff
* Communicate your suggestions, ideas, comments, problems and complaints, as well as those from the visitors to the Café Services Manager or other managers, as appropriate
* Be a team player and maintain open communication with staff and volunteers
* Attend full-staff meetings and training sessions as scheduled
* Answer telephone and respond appropriately
* Serve as a member of Bok Tower Gardens committees as required
Cashiering
* Transact cash register sales
* Transact sales manually during storms when registers are un-plugged
* Have complete knowledge of all cash register functions
* Provide 10% discount for members and 30-hour+ volunteers, and 30% discount for employees
* Provide 20% discount and tax-exemption for departmental changes
* Provide services for special promotions
* Serve all front-counter menu items and drinks
* Keep front-counter menu items well stocked
* Maintain clean tables in dining room
* Maintain aesthetics in dining room and front counter
* Stock Local Produce display
* Keep Beverage Bar stocked
* Maintain specials and soup menu chalk board
* Perform deposit check procedures as needed and work with courier to get deposit to bank
* Work with courier to acquire change
* At end of day, close out and balance cash registers and credit card authorization terminals
* At end of day, perform cash out and deposit procedures as scheduled
* At end of day, run back up and reports at server as scheduled
Product Ordering & Receiving
* Assist in monitoring stock levels of foods and supplies, and document needs
* Follow safety standards for handling heavy boxes
* Check in food and supplies and ensure quantities and quality
* Report discrepancies to Café Services Manager, and provide documentation
* Stock ordered items promptly, and rotate food and supply items using FIFO system
Inventory Maintenance
* Participate in the inventory process every summer
* Assist Café Services Assistant Manager in researching discrepancies
* Take line or vendor inventory counts as assigned throughout year
Food Prep
* Assist in monitoring temperatures in freezer and all coolers
* Set up front counter, front line, beverage bar, ice machine, back line, salad prep and sandwich prep areas
* Prepare adequate supply of all sandwich and salad ingredients
* Use meat slicer to slice food products
* Portion salad dressings
* Maintain proper rotation of foods in freezer, stockroom, all coolers, etc.
* Properly label appropriate foods
* Determine all needs in advance and perform freezer take-out accordingly
Cooking
* Set up, stock and keep work area organized
* Monitor and control food and equipment temperatures
* Prepare menu items using the sandwich prep area, salad prep area, fryer, stove, oven
* Maintain proper order & organization of kitchen tickets
* Prepare boxed meals for groups
* Prepare breakfast, lunch, and party meals for catering in lecture halls
* Prepare meals for special events
Utility
* Inspect and correct for cleanliness in kitchen, dining room and patio area when opening
* Clean glass doors, display case, outside menu board daily
* Operate the dish washing machine
* Take out the garbage
* Maintain Coke machine
* Break down and clean front counter, front line, beverage bar, back line, salad prep and sandwich prep areas at end of day
* Sweep floors in kitchen, dining room and bath room daily
* Mop floors in kitchen, dining room and bath room on weekends
* Maintain mop station
* Process laundry
Financial
* Work toward meeting or exceeding budgeted revenues
* Work to maintain or increase dollars per visitor
* Control expenses to maximize profit
SUPERVISORY RESPONSIBILITIES:
None
Requirements
MINIMUM QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the education, knowledge, skill, and/or ability, as well as competencies, required.
EDUCATION AND EXPERIENCE:
* High School Diploma or equivalent preferred
* Some previous experience in the food service industry preferred
KNOWLEDGE AND ABILITIES:
* Good verbal and written communication skills
* Good organizational skills for dealing with diverse duties
* Pleasant, polite manner for dealing with public as well as staff
* Flexible and motivated
* Outstanding customer service skills
* Ability to work in a fast-paced environment
* Excellent time-management abilities
* Must be able to handle a variety of multiple duties
* Good interpersonal and problem solving skills
* Good computer skills
* Must have the ability to be SafeStaff Certified
* Dependable and trustworthy
COMPETENCIES - To perform the job successfully, an individual should demonstrate the following competencies:
Emotional Intelligence - Is able to accurately identify, understand and manage one's own emotional reactions and the emotions of others in order to relate, establish interaction, solve problems and engage in mutually successful experience. It involves the ability to regulate one's emotions, to use them to make good decisions, to act effectively and to interact with other people in constructive ways. Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers.
People Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain.
Learning Agility - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Action Oriented - Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
Composure - Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis.
Listening - Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.
Patience - Is tolerant with people and processes; listens and checks before acting; tries to understand the people and the data before making judgments and acting; waits for others to catch up before acting; sensitive to due process and proper pacing; follows established process.
Peer Relationships - Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers.
Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.
Time Management - Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.
WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job
* Varied weekly schedule up to 29 hours per week, Monday through Sunday. , including weekends, holidays and occasional nights
* Constant standing/walking
* Occasional stooping, kneeling or crawling
* Occasional pushing, pulling, lifting or carrying up to 40 lbs.
* Occasional ascending or descending ladders, stairs, ramps.
* Constant computer/POS Register and bar equipment usage.
* Frequent, continual, intermittent flexing or rotation of the wrist(s) and spine.
* Constant reaching, turning, and performing precision work around bar area
* Constant receiving detailed information through oral communication.
* Constant talking, expressing or exchanging ideas by means of the spoken word
* Occasional Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors and/or odors.
* Constant clarity of vision at near and/or far distances.
Landscape Supervisor
Lake Wales, FL Job
Full-time Description
This position supervises and provides day-to-day active leadership to an assigned team of gardeners and volunteers. This position may assume overall supervision of all garden supervisors and gardeners in the absence of the Horticulture Manager and/or the Director of Horticulture.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provides daily supervision of garden staff, volunteers and volunteer work crews; may supervise special team projects
Meets regularly with Horticulture Manager for work assignments to plan and coordinate projects, determining necessary personnel or discussion of garden concerns; assigns gardeners with specific tasks and may participate in the more difficult and/or complex tasks or projects; apply pesticides, herbicides, and fertilizers as needed or assigned
Performs regular inspections throughout assigned areas of the gardens; routine inspections may identify insect/disease problems, weed control needs, etc.; reports major problems or concerns to Horticulture Manager and makes necessary recommendations for correction or control
Responsible for the staff personnel's proper use and maintenance of tools, equipment, and materials; performs minor maintenance of power equipment and irrigation; refers more serious problems to the Horticulture Manager or Mechanic; oversees proper use and maintenance of tools and equipment by assigned garden staff
Responsible for maintaining required knowledge of established garden plants and understanding the cultural requirements to maintain their growth and cultivation
Responsible for assisting and developing annual plant lists for use in the gardens
Responsible for the continual development of assigned supervised garden staff and building positive employee relations by coaching, counseling, mentoring, motivating, resolving conflict, praising, documentation of performance, etc.; participates in performance reviews of assigned garden staff
Demonstrates a continual positive effort to maintain effective working relationships with staff, volunteers, and management
Responsible for the department's gardening staff's safety performance
Occasional overall supervision of all garden supervisors and gardeners in the absence of the Horticulture Manager and/or the Director of Horticulture
Garden Supervisors are asked to assist in Irrigation, Pest Management, and Plant Accessioning and may be encouraged to focus on one of these tasks.
Perform general gardening duties, and is responsible for the care and cultivation of an assigned garden area.
KNOWLEDGE AND ABILITIES:
Knowledge and understanding of gardening practices and plant materials appropriate for the nature of the Gardens preferred;
Ability to operate various types of hand and power operated tools and equipment utilized in all phases of horticulture work (lawnmower, front-end loader, tractors, back pack sprayers, weed-eaters, etc.);
Knowledge and understanding of gardening practices and plant materials;
Ability to perform strenuous physical work outside in the Florida weather year-round;
Ability to lift at least 60 lbs.
Ability to understand and interpret instruction to work effectively and efficiently with minimal supervision
Excellent verbal communication and interpersonal skills; ability to communicate maintenance and horticultural needs and personnel needs in a courteous and effective manner
Ability to plan, assign, supervise, and evaluate the work of subordinates and/or volunteers
Strong organizational, analytical, and mathematical skills for research, recordkeeping, problem-solving and plant accessioning
Requirements
EDUCATION AND EXPERIENCE:
BA or BS in horticultural or related field
Three to five (3 to 5) years previous experience in garden or grounds maintenance;
Three to five (3 to 5) years previous supervisory experience, with landscape or garden staff preferred;
Current Florida Commercial Pesticide Applicator's License with ornamental and turf category or ability to obtain within 90 days of hire
Current Florida Certified Horticultural Professional certification or ability to obtain one within the first year of employment
WORKING CONDITIONS:
Must be able to perform strenuous physical work outside in the Florida weather year-round, sometimes under unfavorable weather conditions and exposure to insects
Continual or prolonged periods of time bending, stooping, reaching, crouching, kneeling, crawling, digging, and lifting at least 60 pounds
Occasional weekend and/or holiday work required to meet departmental deadlines or to provide staff support for BTG special events
Most possess and maintain a valid driver's license
Salary Description 46,000.00
Facilities Maintenance Technician
Lake Wales, FL Job
GENERAL PURPOSE OF JOB: To implement the Preventative Maintenance System and perform maintenance tasks to keep the facilities operating for the Visitor Experience. This position will maintain a high-quality level of the visitor experience thru maintenance of the all-visitor areas.
ESSENTIAL DUTIES:
* Perform daily maintenance inspections and repairs
* Perform monthly Preventative Maintenance System tasks
* Cross train for the Lead Custodian and Afternoon Custodian positions
* Perform event set-ups and take-downs as directed by the Director of Facilities, Facilities Manager, or the Facilities Rental and Wedding Coordinator
* Perform a wide variety of general building maintenance repairs and services.
* Install light bulbs, doors, cabinets, paneling, Formica, carpet, and bulletin boards
* Paint interior and exterior walls and cabinets; hang wallpaper and pictures; assemble furniture
* Replace washers, faucets and seals on malfunctioning plumbing equipment, repair leaky faucets and clean clogged drains
* Monitor and maintain all building systems as assigned.
* Responsible for alerting the Facilities Manager of any unusual occurrence and/or damage that may have taken place or that may occur.
* Assure safety standards are used which comply with all company, local, city, state, and federal guidelines.
* Ensure compliance of all work-related activities in a fair, ethical, and consistent manner.
* Follow established company policies and those outlined in the Employee Handbook.
* Special projects and other responsibilities as may be determined.
* Responsible for the completion of all maintenance service requests as assigned.
* Maintain inventory controls for cost effective operations.
* Maintain monthly inspections and maintenance of buildings and air- conditioning; clean, grease, and paint all equipment as needed
* All other duties as assigned
Requirements
SKILLS AND ABILITIES:
* Standard workweek is 10:00AM -6:00PM Tuesday - Saturday, some overtime may be required
* Flexible to change work schedule to cover other staff vacation time or special events
* Flexible to work special events as needed
* Ability to lift at least 60 lbs.
* Ability to climb ladders and walk on roofs
* Dependable work attendance
* Dependable transportation
* Excellent external and internal customer service skills
* Good communication, interpersonal, problem-solving skills, Detail oriented
EDUCATION/EXPERIENCE:
* High School Diploma or GED; plus, two (2) years' experience in facility maintenance work or an equivalent combination of education, training, and/or experience
WORKING CONDITIONS:
* Maintain a professional courteous manner with all staff, volunteers, and visitors
* Occasional varied weekly schedule to assist with events and programs
* Some exposure to chemicals used for cleaning and parts maintenance
* Frequent carrying and lifting up to 60 lbs.
* Able to work outside in summer and winter climates
* Occasional reaching, stooping, bending and repetitive arm motions
Bindery Operator
Pip Job In Fort Lauderdale, FL
Benefits/Perks:
Initial and ongoing training
Competitive compensation
Paid holidays and vacation
Indoor and comfortable working environment
State of the art equipment.
A locally owned and nationally recognized Printing, Signage, and Marketing Services company in the Fort Lauderdale area is looking for an experienced Bindery Operator.
We have a fast-paced, creative, and flexible work environment that empowers our employees to contribute and work independently with a solid team of experienced professionals.
We work with a dynamic and interesting client base ranging from Museums and Non-Profits to Manufacturing, Real Estate, Contractors, and Construction. With the tools and technologies provided, we focus on putting our energy towards creating a remarkably unparalleled experience for each and every customer.
This is where our Production Team comes in!
Job Summary: You will be responsible for setting up and operating equipment as well as assisting in other tasks done with mail production.
Responsibility Overview:
Perform bindery function as noted on work orders/job tickets. This may include: folding, cutting, padding, numbering, GBC punching, spiral or coil binding, fastback, collating, scoring, perforating, drilling, stitching or stapling, laminating, and wrapping.
Establish priorities by dates on work orders/job tickets and when necessary, priorities set by management.
Package jobs, complete job tickets/work orders and delivery receipts as necessary and place them in designated areas.
Arrange for delivery or shipping of items as needed using shipper designated on work order/job ticket.
Pull control file copy of work order/job ticket for delivered jobs daily and process remaining documents.
Keep equipment clean, lubricated, and operable.
Order supplies required using proper procedures.
Skills we are looking for:
Minimum of six months in a production-type workplace.
A willingness to be proactive and take action.
Excellent English communication skills (verbal & written).
Team player that can work with others to deliver a project on time.
A willingness to learn.
Skills desired, but not required:
Reject poor quality or incorrect jobs and notify management.
Work with other staff members to exceed customer satisfaction and service expectations.
Spanish language is a plus.
Compensation: $16.00 - $19.00 per hour
We are one of the nations leading communications businesses backed by 50 years of professional experience and extraordinary growth. While technology plays a pivotal role in our industry, from print, signs and marketing to online ordering portals and more, we believe a rewarding career is shaped by people, purpose and passion.
If you dream of being part of an organization with a great heritage, progressive leadership and cutting-edge technology, discover the world that is PIP and its independent franchisees. PIP is a leading industry provider of printing, signs and marketing services, but we're less corporate culture and more close-knit family. We collaborate on ideas and dreams. Push boundaries. Solve challenges. Look out for one another. And yes, we work hard…and play harder. It's part of our DNA.
With several career paths to choose from - sales, marketing, design, production, operations - no matter the role you choose, you'll be working in an organization that cares about you. At PIP you can make a difference.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PIP.
Sales Consultant
Miami, FL Job
A Premier Debt Consulting Firm Specializing in Eliminating Credit Card Debt in 12 Months or Less. We also provide Student Loan Consolidation programs and have a Credit Restoration Service. Proud of Maintaining an A+ Rating with the Better Business Bureau Since 2009 due to our Proven Results and Excellent Customer Service.
Job Description
Educate potential clients on the benefits of our multiple programs to help them eliminate their outstanding debts in as little as 12 months. Recommend our services and expertise as an industry leader and one of the last remaining performance based companies in the country in regards to our industry, build a trustworthy relationship with your clients in order to establish a good referral base and grow your business.
Qualifications
Excellent communicator, team player and motivator with a willingness to help others. Outgoing individual with a passion to succeed and make a difference in peoples lives. A talker, not afraid to start a conversation with a stranger. An honest and responsible person with long term vision.
Additional Information
30k a year plus monthly commission.
Lawn Care Technician
Sarasota, FL Job
NOW HIRING LAWN CARE TECHNICIAN(S) FOR AN IMMEDIATE FULL-TIME JOB OPPORTUNITY!
Are you passionate about the outdoors and enjoy working with your hands?
Plant It Earth is hiring a Lawn Care Technician to help us deliver top-notch lawn care services. You will diagnose and resolve a variety of turf, weed, and shrub problems to beautify our customers' property. Our ideal candidate is someone who has a passion for helping customers, understands the importance of using environmentally responsible lawn care treatments, and wants to expand their knowledge in our industry.
Responsibilities:
Perform lawn care services such as applying fertilizers, pesticides and herbicides,
Identify and address lawn pests, disease and other issues.
Assist with general landscaping tasks.
Operate and maintain tools and equipment safely and effectively.
Ensure properties are clean and well-maintained after each job.
Requirements
Experience in landscaping or lawn care is a plus but not required-training provided!
Ability to work outdoors in varying weather conditions.
Physically fit and capable of performing laborer duties, such as lifting up to 50 lbs.
Strong attention to detail and a team-oriented mindset.
Valid driver's license required.
Why Join Our Team?
Competitive Pay & Growth - Earn well and advance in your career.
Hands-On Training - Learn and refine your skills in landscaping & lawn care.
Supportive Team - Work with a friendly, hardworking crew that values you.
Perks & Benefits
Weekly Pay + Monthly Production Bonus
Sales Commissions & Customer Retention Bonus
Full Benefits - Health, dental, vision & more
Paid Time Off (PTO) & Paid Holidays
401(k) with 5% Employer Match
Equal Employment Opportunity Statement
Plant It Earth is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status, as required by applicable law.
Library & Archival Collections Manager
Lake Wales, FL Job
The Archivist oversees all operations of the Bok Tower Gardens archives housed in the Chao Research Center (CRC) as well as the Anton Brees Carillon Library (ABCL). The ABCL houses materials related to the carillon art and the professionals that play them, including books and serials, a large collection of musical scores and a/v recordings, vertical files, personal collections of prominent carillons, and the archives of the Guild of Carillonneurs in North America (GCNA). The CRC houses the historical records of Bok Tower Gardens, including collections from Edward W. Bok, about the planning and construction of the Gardens and Singing Tower, El Retiro, the continuing work the Foundation, and more. Material types in both the library and archives include books, journals, musical scores, audio and video recordings in various formats, photographs, slides, and photographic negatives, correspondence, manuscripts, blueprints, scrapbooks, ephemera, etc. Most of the texts are in English, Dutch, and French.
The ABCL and CRC are open to the public by appointment only and are non-lending.
The main tenants of the position are the preservation of the collections of the Archives of Bok Tower Gardens and Anton Brees Carillon Library. The Archivist is responsible for preserving these important materials and increasing their accessibility - primarily digitally but also through various other methods, including written articles, exhibits, and other displays. The Archivist responds to external inquiries and works closely internally with the Carillonneur, education and marketing departments, and members of the GCNA. Processing, arranging, rehousing, and digitizing collections. Cataloging materials and creating finding aids. Use of library, archives, and museum software systems: Mandarin Library Catalog, CONTENTdm, and PastPerfect. Grant research and grant writing. Manage volunteers and interns.
ESSENTIAL DUTIES:
· Facilitate the proper storage and handling of all materials including but not limited to storm preparation and collection care
· Implement plan to weed the archive and library collections
· Collection processing
· Manage in-kind donations to the library & archives
· Maintain the automated library system
· Manage digitization and digital archiving in CONTENTdm
· Facilitate research inquiries
· Develop outreach content for marketing.
· Ability to multitask and work independently
Requirements
EDUCATION AND EXPERIENCE:
· Bachelor's degree required; Master of Library Science degree from an ALA-accredited graduate school preferred
· Minimum of 3 - 5 years' experience in an archive and/or library, with experience in a special collection library or academic research library preferred
· Knowledge of and/or experience with: evaluating and selecting rare books and manuscripts, processing collections, care of historical materials, digital initiatives and preservation
· Experience in grant writing
· Archives management
· Ability to independently manage, organize and track progress against annual activities
· Must demonstrate a strong commitment to delivering quality service
· Consistent accuracy and attention to detail while maintaining a high level of productivity
PREFERRED:
· Basic knowledge of music
· Knowledge of CONTENTdm and PastPerfect
· Special collections experience in an academic or special library setting
WORKING CONDITIONS:
· Ability to climb stairs, bend and reach for filing, and lift up to 40 lbs.
Horticulture Intern
Lake Wales, FL Job
Internship Description
As part of the Garden's Horticultural team, we seek a Horticulture Intern who will assist in maintaining plants and gardens, natural areas, plant records, and the nursery complex. The Horticulture Intern will work with Garden staff learning management skills and strategies while gaining valuable experience in public horticulture through a 12 week program which rotates through Each Horticulture Sub Department; including Nursery Operations, Outdoor Horticulture, Plant Records, the Rare Plant Conservation Program, and Land Management. The Horticultural Intern will also have exposure to Meetings with Visitor Engagement, Executive Leadership, Business Development, Philanthropy & Membership, Volunteers, and Finance & Accounting through meetings with these vital
This energetic individual will work closely with horticulture staff to manage our display gardens, natural lands, ponds, greenhouses, and collections. The individual will be hard working, dependable, and able to work well independently and with a group. Excellent communication skills, respect and integrity are required. Work is primarily outdoors in all weather conditions performing tasks such as weeding, pruning, planting, removing invasive species, and watering.
This position reports to the Director of Horticulture, though it will be supervised by sub department manager, and works closely with other Garden staff members. Clearances are required before start date.
Duties & Responsibilities
• Perform general garden maintenance such as watering, pruning, planting, mulching and weeding of the permanent and seasonal plantings.
• Monitor pests and diseases and follow appropriate Integrated Pest Management strategies.
• Responsibly operate equipment such as utility vehicles as well as standard garden power tools such as mowers, string trimmers, blowers and tillers.
• As needed, participate in non-horticultural projects that support the Garden's mission and development.
• Motivate and assist volunteers in the maintenance of gardens and landscapes, including record keeping and proper plant identification.
• Occasionally assist with special events and other customer service tasks
Requirements
Education and Experience
• Have or are working toward degree in horticulture, botany, natural resource management, or other related field, or equivalent combination of training, skills and experience.
• Knowledge, course work and/or experience in the following areas: arboriculture, FL native plants, perennials, fruit trees, container displays, and the common landscape plants of zone 9.
• Demonstrated skills in collaboration and creative problem-solving
• Strength in oral and written communications and the ability to manage multiple tasks.
• A passionate commitment to the mission and purpose of the Garden.
• Proficient with equipment used in the horticultural trade, including hand tools and small engine equipment.
• Ability to follow directions well and willing to learn “BTG” best practices.
Work Conditions
• Primarily outdoor physical work in all weather conditions with occasional work at special events. Appropriate rain and hot weather clothing will be necessary. Boots are required.
• Must be able to traverse moderate to difficult site conditions related to Garden topography.
• Ability to lift 50 pounds.
New Account Executive
Pip Job In Fort Lauderdale, FL
Benefits/Perks:
Initial and ongoing training
Competitive compensation
Paid holidays and vacation
Indoor and comfortable working environment
Company Our franchise company PIP Printing, Signs, and Marketing has been in business for over 50 years, so we are not going anywhere. We have led the way in our franchise and have a ton of nifty awards and trophies to prove it. We do a lot of cool projects that I bet would surprise you for some of the area's biggest companies. We bet you will be surprised at what we can do, and you more than likely will immediately want to come work here. Thanks for reading this far, we know it was a lot of words. If you read this far use the keyword TITAN in your subject line for priority review.
Job Summary: This is a new business development position, otherwise known as outside sales. A locally owned and nationally recognized Printing, Signage, and Marketing Services company is looking for an experienced New Business Account Executive that will be responsible for acquiring and supporting the marketing, print & sign needs of business-to-business clients. If you are still interested, make sure to read this entire listing. Some of the activities of the position include qualifying leads, sales appointments, proposal presentations, and follow-up. The ability to use technology including computers, the internet, social media, and email is integral to the role. You will be required to make phone calls to people you do not know, you must be willing to call and call and call again. Seriously if you are not willing to follow up you should not apply.
We understand that your success is our success and provide the support you will need to excel including:
Onboarding program to speed your success
Full integrated marketing campaign to support your efforts
Exciting work environment where company success is shared with the team
We ensure that you will have the tools you need for success from technology to marketing
Opportunities for national recognition and awards
Ongoing support and training
Incentives and rewards for accomplishment
The Important Stuff You Must Have:
You must be nice to the people who are our customers and those that you work with even when they do not deserve it
Be a good communicator - in person, on the phone and able to compose an email that does not look like a 3rd grader wrote it
A basic understanding of modern technology including the ability to use the internet
Like to work and work while at work (a post to Instagram won't kill anyone as long as you get your work done)
Be a multi-tasking ninja, we do a lot in a short amount of time, this is no place for the proactively challenged
Basic math is a must, but yes you can use a calculator
Must be willing to jump in and figure things out on your own, no hand-holding here
You must be a life-long learner to work here. Lots to learn and it is always changing
Willingness to pick up the phone and call someone, then call again and then make another call, seriously you must talk on the phone to people and initiate conversations
Big Pluses If You Have:
Sold stuff B2B or at least know what B2B is
Any kind of graphic design or past print experience
A background in the sign industry
Understanding of direct mail and the data that drives it
Software experience with the Adobe Creative Suite or Microsoft Office
Utilized a CRM system
Compensation: $18.00 - $20.00 per hour
We are one of the nations leading communications businesses backed by 50 years of professional experience and extraordinary growth. While technology plays a pivotal role in our industry, from print, signs and marketing to online ordering portals and more, we believe a rewarding career is shaped by people, purpose and passion.
If you dream of being part of an organization with a great heritage, progressive leadership and cutting-edge technology, discover the world that is PIP and its independent franchisees. PIP is a leading industry provider of printing, signs and marketing services, but we're less corporate culture and more close-knit family. We collaborate on ideas and dreams. Push boundaries. Solve challenges. Look out for one another. And yes, we work hard…and play harder. It's part of our DNA.
With several career paths to choose from - sales, marketing, design, production, operations - no matter the role you choose, you'll be working in an organization that cares about you. At PIP you can make a difference.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PIP.
Prepress Graphics
Pip Job In Fort Lauderdale, FL
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Benefits/Perks:
Initial and ongoing training
Competitive compensation
Paid holidays and vacation
Indoor and comfortable working environment
Company Overview:
A locally owned and nationally recognized Printing, Signage, and Marketing Services company in the Fort Lauderdale area is looking for an experienced Prepress Graphics.
We have a fast-paced, creative, and flexible work environment that empowers our employees to contribute and work independently with a solid team of experienced professionals.
We work with a dynamic and interesting client base. With the tools and technologies provided, we focus on putting our energy towards creating a remarkably unparalleled experience for each and every customer.
This is where our Production Team comes in!
Job Summary: You will be working on print output activities associated with the Print business. You will have the opportunity to lend your keen eye to improve quality.
Our Prepress Graphics person works closely with customers and our sales team, providing support with the goal of increasing sales and customer satisfaction.
Responsibility Overview:
Perform production requirements in a timely and efficient manner.
Offer graphic design ideas, solutions, and alternatives based on customer input.
Schedule all work to meet customer time frame requirements. Monitor deadlines and report conflicts to management to establish priorities BEFORE the jobs are due.
Operate and maintain prepress computer, printer, and other equipment (PC and Mac), scanner, and RIPs.
Become proficient in the current technology for creating graphics, documents, and digital files utilizing existing equipment and materials.
Follow-up with customers on all proofs.
Monitor system for digital files sent by customers via MyDocs and e-mail.
Preflight digital files for potential problems.
Perform regular computer backup and archive customer files for safekeeping and for easy retrieval. Purge obsolete files.
Output digital files per job specifications.
Skills we are looking for:
Two years' education in graphic design, 1-year practical experience with 1 year of print production experience.
Working understanding of the dual platform, applications, such as InDesign, Quark, Microsoft Word, Acrobat, Microsoft Publisher, Illustrator, PowerPoint, CorelDraw, and Photoshop.
Knowledge of PDF and postscript files and PDF plug-ins.
Skills desired, but not required:
Provide necessary digital training to sales staff when appropriate.
Coordinate with copy and press operators to ensure that work meets their expectations/ requirements.
Reject poor quality or incorrect jobs and notify management.
Monitor graphics supplies and order as needed.
Experience with PrintSmith.
Compensation: $19.00 - $23.00 per hour
We are one of the nations leading communications businesses backed by 50 years of professional experience and extraordinary growth. While technology plays a pivotal role in our industry, from print, signs and marketing to online ordering portals and more, we believe a rewarding career is shaped by people, purpose and passion.
If you dream of being part of an organization with a great heritage, progressive leadership and cutting-edge technology, discover the world that is PIP and its independent franchisees. PIP is a leading industry provider of printing, signs and marketing services, but we're less corporate culture and more close-knit family. We collaborate on ideas and dreams. Push boundaries. Solve challenges. Look out for one another. And yes, we work hard…and play harder. It's part of our DNA.
With several career paths to choose from - sales, marketing, design, production, operations - no matter the role you choose, you'll be working in an organization that cares about you. At PIP you can make a difference.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PIP.
Visitor Engagement Associate
Lake Wales, FL Job
The primary duty of this position is to enhance the experience of visitors through courteous, friendly service and information throughout the Gardens. Individuals in this position will exhibit a high level of coordination of operations in guest services, ticket sales and cash handling. This position works weekdays and/or weekends as well as holidays, after-hour events, and meetings.
Essential Job Functions
* Proactively and warmly welcome guests, responds to questions, and offers guidance. Resolve general complaints from visitors and members on site.
* Handle all transactional activities for visitors and members at the Gate and Information Desk including membership, admission, ticketing using BTG software.
* Works collaboratively with the Membership and Visitor Engagement teams to meet revenue goals for Membership and Annual Fund
* Generates proactive sales efforts throughout the Gardens, including but not limited to the Visitor Center, Front Gate, Hammock Hollow and El Retiro.
* Assist with events.
* Responsibilities also include answering phone
* Provide administrative support, manage and run reports.
In addition to the above, this position will provide support in the areas identified below:
EL Retiro
* Conduct informative, enthusiastic and accurate tours of the collection and exhibits.
* Provide accurate information about El Retiro including, but not limited to, history, hours of operation, events and programs, directions, exhibits and general policies with enthusiasm and positivity.
* Provide courteous and professional crowd control as needed.
* Provide assistance as needed at El Retiro special events and unique tour scenarios.
* Assist in a variety of staff operations, performing special projects and additional assignments as requested.
* Strive to build positive relationships with guests to promote repeat visitations.
Hammock Hollow
* Set out learning materials in specific garden locations before the guests arrive
* Keep supplies stocked throughout shift
* Tidy play areas tidy and remove any safety hazards
* Greet guests warmly and enthusiastically; offer a friendly face for all children who wish to engage with you
* Be observant of unsafe risk-taking, offering other options
Requirements
Requirements
EDUCATION AND TRAINING:
* HS Diploma/GED
* Previous guest experience and customer service experience dealing with a high volume of visitor/public contact.
* Excellent human relations skills to deal effectively with visitors/public in person or on the telephone preferred.
* Ability to multi-task and stay abreast of and articulate current offerings; Ability to work independently, as well as part of a team, effectively.
* Ability to interact and work harmoniously with a diverse staff and volunteers; Organized and detail oriented.
* Previous money handling experience a plus.
Working Conditions:
* Continual communication with staff, volunteers, visitors, and management
* Occasional bending, stooping, reaching, crouching, or light lifting (up to 30 lbs.)
* Continual or Prolonged periods of time standing and periodic walking through the Gardens
* Ability to work outside in Florida weather year-round 4-6 hr. shifts or longer for special events
Bok Tower Gardens (BTG) is a Drug-Free workplace and an Equal Opportunity Employer M/F/Vets/Disabled. We base all aspects of employment including the decision to hire, promote, discipline, or discharge, on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
BTG participates in E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce.
Facilities Maintenance Technician
Lake Wales, FL Job
GENERAL PURPOSE OF JOB: To implement the Preventative Maintenance System and perform maintenance tasks to keep the facilities operating for the Visitor Experience. This position will maintain a high-quality level of the visitor experience thru maintenance of the all-visitor areas.
ESSENTIAL DUTIES:
• Perform daily maintenance inspections and repairs
• Perform monthly Preventative Maintenance System tasks
• Cross train for the Lead Custodian and Afternoon Custodian positions
• Perform event set-ups and take-downs as directed by the Director of Facilities, Facilities Manager, or the Facilities Rental and Wedding Coordinator
• Perform a wide variety of general building maintenance repairs and services.
• Install light bulbs, doors, cabinets, paneling, Formica, carpet, and bulletin boards
• Paint interior and exterior walls and cabinets; hang wallpaper and pictures; assemble furniture
• Replace washers, faucets and seals on malfunctioning plumbing equipment, repair leaky faucets and clean clogged drains
• Monitor and maintain all building systems as assigned.
• Responsible for alerting the Facilities Manager of any unusual occurrence and/or damage that may have taken place or that may occur.
• Assure safety standards are used which comply with all company, local, city, state, and federal guidelines.
• Ensure compliance of all work-related activities in a fair, ethical, and consistent manner.
• Follow established company policies and those outlined in the Employee Handbook.
• Special projects and other responsibilities as may be determined.
• Responsible for the completion of all maintenance service requests as assigned.
• Maintain inventory controls for cost effective operations.
• Maintain monthly inspections and maintenance of buildings and air- conditioning; clean, grease, and paint all equipment as needed
• All other duties as assigned
Requirements SKILLS AND ABILITIES:
• Standard workweek is 10:00AM -6:00PM Tuesday - Saturday, some overtime may be required
• Flexible to change work schedule to cover other staff vacation time or special events
• Flexible to work special events as needed
• Ability to lift at least 60 lbs.
• Ability to climb ladders and walk on roofs
• Dependable work attendance
• Dependable transportation
• Excellent external and internal customer service skills
• Good communication, interpersonal, problem-solving skills, Detail oriented
EDUCATION/EXPERIENCE:
• High School Diploma or GED; plus, two (2) years' experience in facility maintenance work or an equivalent combination of education, training, and/or experience
WORKING CONDITIONS:
• Maintain a professional courteous manner with all staff, volunteers, and visitors
• Occasional varied weekly schedule to assist with events and programs
• Some exposure to chemicals used for cleaning and parts maintenance
• Frequent carrying and lifting up to 60 lbs.
• Able to work outside in summer and winter climates
• Occasional reaching, stooping, bending and repetitive arm motions
Café Member
Lake Wales, FL Job
Full-time, Part-time Description
To assist in supporting the mission of the organization through the profitable operation of the Blue Palmetto Cafe, providing a quality experience for the visitors
ESSENTIAL DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Sales and Customer Service
Maintain neat & professional personal appearance and cheerful, professional attitude
Greet and make eye contact with customers entering Cafe
Be knowledgeable about the menu in order to answer customer questions and explain the ingredients
Have adequate knowledge about the Gardens, Bok Tower, El Retiro, special events and local area
Assist customers as requested, and get assistance if you do not know
Encourage customer comments and requests
Satisfy customers regarding their comments and complaints
Ensure that the cashier counter is properly attended
Ensure that the telephone is answered promptly
Ring the bell for help when alone if more than 2 parties are waiting
Participate in onsite and offsite sales or special events
Café Maintenance and Appearance
Maintain Café displays to be attractive, clean and customer-friendly
Utilize and maintain approved signage
Create appropriate displays for holidays and to promote BTG special events
Maintain a pleasant environment in customer and work areas
Maintain cleanliness daily of customer and work areas
Maintain stockroom, storage areas, walk-in, and freezer in neat, orderly, and rotated fashion
Sweep floors daily and mop on weekends
Clean door glass and refrigerated case glass daily and as needed
Dust shelves, counters, and windowsills as needed
Pick up trash in patio area flower beds as assigned
Keep patio tables & chairs clean
Keep all areas free of safety hazards
Maintain neat and safe environment while preparing food and cleaning
At end of day, ensure that Cafe is orderly, computers are un-plugged, lights are out, doors are locked, and alarm is set
Take trash and broken down cardboard boxes to dumpsters
Communication
Provide schedule requests well in advance, and cooperate in solving any conflicts
Report low levels of foods and supplies for re-ordering
Immediately report any suspicious person/activities or safety hazards to management staff
Communicate your suggestions, ideas, comments, problems and complaints, as well as those from the visitors to the Café Services Manager or other managers, as appropriate
Be a team player and maintain open communication with staff and volunteers
Attend full-staff meetings and training sessions as scheduled
Answer telephone and respond appropriately
Serve as a member of Bok Tower Gardens committees as required
Cashiering
Transact cash register sales
Transact sales manually during storms when registers are un-plugged
Have complete knowledge of all cash register functions
Provide 10% discount for members and 30-hour+ volunteers, and 30% discount for employees
Provide 20% discount and tax-exemption for departmental changes
Provide services for special promotions
Serve all front-counter menu items and drinks
Keep front-counter menu items well stocked
Maintain clean tables in dining room
Maintain aesthetics in dining room and front counter
Stock Local Produce display
Keep Beverage Bar stocked
Maintain specials and soup menu chalk board
Perform deposit check procedures as needed and work with courier to get deposit to bank
Work with courier to acquire change
At end of day, close out and balance cash registers and credit card authorization terminals
At end of day, perform cash out and deposit procedures as scheduled
At end of day, run back up and reports at server as scheduled
Product Ordering & Receiving
Assist in monitoring stock levels of foods and supplies, and document needs
Follow safety standards for handling heavy boxes
Check in food and supplies and ensure quantities and quality
Report discrepancies to Café Services Manager, and provide documentation
Stock ordered items promptly, and rotate food and supply items using FIFO system
Inventory Maintenance
Participate in the inventory process every summer
Assist Café Services Assistant Manager in researching discrepancies
Take line or vendor inventory counts as assigned throughout year
Food Prep
Assist in monitoring temperatures in freezer and all coolers
Set up front counter, front line, beverage bar, ice machine, back line, salad prep and sandwich prep areas
Prepare adequate supply of all sandwich and salad ingredients
Use meat slicer to slice food products
Portion salad dressings
Maintain proper rotation of foods in freezer, stockroom, all coolers, etc.
Properly label appropriate foods
Determine all needs in advance and perform freezer take-out accordingly
Cooking
Set up, stock and keep work area organized
Monitor and control food and equipment temperatures
Prepare menu items using the sandwich prep area, salad prep area, fryer, stove, oven
Maintain proper order & organization of kitchen tickets
Prepare boxed meals for groups
Prepare breakfast, lunch, and party meals for catering in lecture halls
Prepare meals for special events
Utility
Inspect and correct for cleanliness in kitchen, dining room and patio area when opening
Clean glass doors, display case, outside menu board daily
Operate the dish washing machine
Take out the garbage
Maintain Coke machine
Break down and clean front counter, front line, beverage bar, back line, salad prep and sandwich prep areas at end of day
Sweep floors in kitchen, dining room and bath room daily
Mop floors in kitchen, dining room and bath room on weekends
Maintain mop station
Process laundry
Financial
Work toward meeting or exceeding budgeted revenues
Work to maintain or increase dollars per visitor
Control expenses to maximize profit
SUPERVISORY RESPONSIBILITIES:
None
Requirements
MINIMUM QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the education, knowledge, skill, and/or ability, as well as competencies, required.
EDUCATION AND EXPERIENCE:
High School Diploma or equivalent preferred
Some previous experience in the food service industry preferred
KNOWLEDGE AND ABILITIES:
Good verbal and written communication skills
Good organizational skills for dealing with diverse duties
Pleasant, polite manner for dealing with public as well as staff
Flexible and motivated
Outstanding customer service skills
Ability to work in a fast-paced environment
Excellent time-management abilities
Must be able to handle a variety of multiple duties
Good interpersonal and problem solving skills
Good computer skills
Must have the ability to be SafeStaff Certified
Dependable and trustworthy
COMPETENCIES - To perform the job successfully, an individual should demonstrate the following competencies:
Emotional Intelligence - Is able to accurately identify, understand and manage one's own emotional reactions and the emotions of others in order to relate, establish interaction, solve problems and engage in mutually successful experience. It involves the ability to regulate one's emotions, to use them to make good decisions, to act effectively and to interact with other people in constructive ways. Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers.
People Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain.
Learning Agility - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Action Oriented - Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
Composure - Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis.
Listening - Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.
Patience - Is tolerant with people and processes; listens and checks before acting; tries to understand the people and the data before making judgments and acting; waits for others to catch up before acting; sensitive to due process and proper pacing; follows established process.
Peer Relationships - Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers.
Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.
Time Management - Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.
WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job
Varied weekly schedule up to 29 hours per week, Monday through Sunday. , including weekends, holidays and occasional nights
Constant standing/walking
Occasional stooping, kneeling or crawling
Occasional pushing, pulling, lifting or carrying up to 40 lbs.
Occasional ascending or descending ladders, stairs, ramps.
Constant computer/POS Register and bar equipment usage.
Frequent, continual, intermittent flexing or rotation of the wrist(s) and spine.
Constant reaching, turning, and performing precision work around bar area
Constant receiving detailed information through oral communication.
Constant talking, expressing or exchanging ideas by means of the spoken word
Occasional Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors and/or odors.
Constant clarity of vision at near and/or far distances.
Salary Description $9.68/hourly plus shared tips
Member Services Associate
Lake Wales, FL Job
The primary goal of the Member Services Associate (MSA) is to grow financial support to Bok Tower Gardens by assisting current members and inviting visitors to join. The MSA will provide high quality customer service and appreciation to members through in person interactions, phone conversations, emails, and postal mail.
ESSENTIAL DUTIES:
* Accurately enters and maintains contact information and other data in the member database.
* Responds to membership and registration questions from visitors, members, and donors in person, via telephone, and email.
* Collaborates with the Philanthropy & Membership and Visitor Engagement teams to meet revenue goals.
* Generates increased levels of support; achieves performance goals.
* Processes membership applications accurately and efficiently; prepares and mails member cards.
* Shares opportunities for participation in events and activities to current and potential members and donors.
* Conducts outreach activities such as telephone calls, emails, tours, and other stewardship activities.
* Provides essential administrative support when necessary for member, donor, and prospect interactions.
* Other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
* Strong written and verbal communication skills.
* Ability to project a positive, professional image to the public and provide high quality customer service.
* Ability to confidently engage with visitors, members, and donors.
* Ability to handle and prioritize a variety of assignments with varied deadlines.
* Ability to work effectively with minimal supervision and as part of a team.
* Ability to resolve problems and concerns independently.
* Attention to detail and accuracy in data entry and communications.
* Ability to manage sensitive and confidential information appropriately.
* Proficiency in Microsoft 365 suite including Outlook, Word, and Excel; preference given for candidates with donor database or CRM experience.
Requirements
EDUCATION AND EXPERIENCE:
* High school diploma or equivalent
* Previous experience working in an office setting, managing customer relationships, and/or in a front-facing customer service role.
* Previous computer experience; database/CRM experience helpful.
WORKING CONDITIONS:
* Continual communication with staff, volunteers, visitors, and management
* Position includes weekends, holidays including occasional evening work related to membership to provide staff support for special events
* Occasional bending, stooping, reaching, crouching, or light lifting (up to 30 lbs.)
* Continual or Prolonged periods of time sitting and periodic walking through the Garden
* Ability to work outside in Florida weather year-round 4-6 hr. shifts or longer for special events
Library & Archival Collections Manager
Lake Wales, FL Job
The Archivist oversees all operations of the Bok Tower Gardens archives housed in the Chao Research Center (CRC) as well as the Anton Brees Carillon Library (ABCL). The ABCL houses materials related to the carillon art and the professionals that play them, including books and serials, a large collection of musical scores and a/v recordings, vertical files, personal collections of prominent carillons, and the archives of the Guild of Carillonneurs in North America (GCNA). The CRC houses the historical records of Bok Tower Gardens, including collections from Edward W. Bok, about the planning and construction of the Gardens and Singing Tower, El Retiro, the continuing work the Foundation, and more. Material types in both the library and archives include books, journals, musical scores, audio and video recordings in various formats, photographs, slides, and photographic negatives, correspondence, manuscripts, blueprints, scrapbooks, ephemera, etc. Most of the texts are in English, Dutch, and French.
The ABCL and CRC are open to the public by appointment only and are non-lending.
The main tenants of the position are the preservation of the collections of the Archives of Bok Tower Gardens and Anton Brees Carillon Library. The Archivist is responsible for preserving these important materials and increasing their accessibility - primarily digitally but also through various other methods, including written articles, exhibits, and other displays. The Archivist responds to external inquiries and works closely internally with the Carillonneur, education and marketing departments, and members of the GCNA. Processing, arranging, rehousing, and digitizing collections. Cataloging materials and creating finding aids. Use of library, archives, and museum software systems: Mandarin Library Catalog, CONTENTdm, and PastPerfect. Grant research and grant writing. Manage volunteers and interns.
ESSENTIAL DUTIES:
* Facilitate the proper storage and handling of all materials including but not limited to storm preparation and collection care
* Implement plan to weed the archive and library collections
* Collection processing
* Manage in-kind donations to the library & archives
* Maintain the automated library system
* Manage digitization and digital archiving in CONTENTdm
* Facilitate research inquiries
* Develop outreach content for marketing.
* Ability to multitask and work independently
Requirements
EDUCATION AND EXPERIENCE:
* Bachelor's degree required; Master of Library Science degree from an ALA-accredited graduate school preferred
* Minimum of 3 - 5 years' experience in an archive and/or library, with experience in a special collection library or academic research library preferred
* Knowledge of and/or experience with: evaluating and selecting rare books and manuscripts, processing collections, care of historical materials, digital initiatives and preservation
* Experience in grant writing
* Archives management
* Ability to independently manage, organize and track progress against annual activities
* Must demonstrate a strong commitment to delivering quality service
* Consistent accuracy and attention to detail while maintaining a high level of productivity
PREFERRED:
* Basic knowledge of music
* Knowledge of CONTENTdm and PastPerfect
* Special collections experience in an academic or special library setting
WORKING CONDITIONS:
* Ability to climb stairs, bend and reach for filing, and lift up to 40 lbs.
Horticulture Intern
Lake Wales, FL Job
As part of the Garden's Horticultural team, we seek a Horticulture Intern who will assist in maintaining plants and gardens, natural areas, plant records, and the nursery complex. The Horticulture Intern will work with Garden staff learning management skills and strategies while gaining valuable experience in public horticulture through a 12 week program which rotates through Each Horticulture Sub Department; including Nursery Operations, Outdoor Horticulture, Plant Records, the Rare Plant Conservation Program, and Land Management. The Horticultural Intern will also have exposure to Meetings with Visitor Engagement, Executive Leadership, Business Development, Philanthropy & Membership, Volunteers, and Finance & Accounting through meetings with these vital
This energetic individual will work closely with horticulture staff to manage our display gardens, natural lands, ponds, greenhouses, and collections. The individual will be hard working, dependable, and able to work well independently and with a group. Excellent communication skills, respect and integrity are required. Work is primarily outdoors in all weather conditions performing tasks such as weeding, pruning, planting, removing invasive species, and watering.
This position reports to the Director of Horticulture, though it will be supervised by sub department manager, and works closely with other Garden staff members. Clearances are required before start date.
Duties & Responsibilities
* Perform general garden maintenance such as watering, pruning, planting, mulching and weeding of the permanent and seasonal plantings.
* Monitor pests and diseases and follow appropriate Integrated Pest Management strategies.
* Responsibly operate equipment such as utility vehicles as well as standard garden power tools such as mowers, string trimmers, blowers and tillers.
* As needed, participate in non-horticultural projects that support the Garden's mission and development.
* Motivate and assist volunteers in the maintenance of gardens and landscapes, including record keeping and proper plant identification.
* Occasionally assist with special events and other customer service tasks
Requirements
Education and Experience
* Have or are working toward degree in horticulture, botany, natural resource management, or other related field, or equivalent combination of training, skills and experience.
* Knowledge, course work and/or experience in the following areas: arboriculture, FL native plants, perennials, fruit trees, container displays, and the common landscape plants of zone 9.
* Demonstrated skills in collaboration and creative problem-solving
* Strength in oral and written communications and the ability to manage multiple tasks.
* A passionate commitment to the mission and purpose of the Garden.
* Proficient with equipment used in the horticultural trade, including hand tools and small engine equipment.
* Ability to follow directions well and willing to learn "BTG" best practices.
Work Conditions
* Primarily outdoor physical work in all weather conditions with occasional work at special events. Appropriate rain and hot weather clothing will be necessary. Boots are required.
* Must be able to traverse moderate to difficult site conditions related to Garden topography.
* Ability to lift 50 pounds.
Visitor Engagement Associate
Lake Wales, FL Job
The primary duty of this position is to enhance the experience of visitors through courteous, friendly service and information throughout the Gardens. Individuals in this position will exhibit a high level of coordination of operations in guest services, ticket sales and cash handling. This position works weekdays and/or weekends as well as holidays, after-hour events, and meetings.
Essential Job Functions
Proactively and warmly welcome guests, responds to questions, and offers guidance. Resolve general complaints from visitors and members on site.
Handle all transactional activities for visitors and members at the Gate and Information Desk including membership, admission, ticketing using BTG software.
Works collaboratively with the Membership and Visitor Engagement teams to meet revenue goals for Membership and Annual Fund
Generates proactive sales efforts throughout the Gardens, including but not limited to the Visitor Center, Front Gate, Hammock Hollow and El Retiro.
Assist with events.
Responsibilities also include answering phone
Provide administrative support, manage and run reports.
In addition to the above, this position will provide support in the areas identified below:
EL Retiro
Conduct informative, enthusiastic and accurate tours of the collection and exhibits.
Provide accurate information about El Retiro including, but not limited to, history, hours of operation, events and programs, directions, exhibits and general policies with enthusiasm and positivity.
Provide courteous and professional crowd control as needed.
Provide assistance as needed at El Retiro special events and unique tour scenarios.
Assist in a variety of staff operations, performing special projects and additional assignments as requested.
Strive to build positive relationships with guests to promote repeat visitations.
Hammock Hollow
Set out learning materials in specific garden locations before the guests arrive
Keep supplies stocked throughout shift
Tidy play areas tidy and remove any safety hazards
Greet guests warmly and enthusiastically; offer a friendly face for all children who wish to engage with you
Be observant of unsafe risk-taking, offering other options
Requirements
Requirements
EDUCATION AND TRAINING:
HS Diploma/GED
Previous guest experience and customer service experience dealing with a high volume of visitor/public contact.
Excellent human relations skills to deal effectively with visitors/public in person or on the telephone preferred.
Ability to multi-task and stay abreast of and articulate current offerings; Ability to work independently, as well as part of a team, effectively.
Ability to interact and work harmoniously with a diverse staff and volunteers; Organized and detail oriented.
Previous money handling experience a plus.
Working Conditions:
Continual communication with staff, volunteers, visitors, and management
Occasional bending, stooping, reaching, crouching, or light lifting (up to 30 lbs.)
Continual or Prolonged periods of time standing and periodic walking through the Gardens
Ability to work outside in Florida weather year-round 4-6 hr. shifts or longer for special events
Bok Tower Gardens (BTG) is a Drug-Free workplace and an Equal Opportunity Employer M/F/Vets/Disabled. We base all aspects of employment including the decision to hire, promote, discipline, or discharge, on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
BTG participates in E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce.
Member Services Associate
Lake Wales, FL Job
Part-time Description
The primary goal of the Member Services Associate (MSA) is to grow financial support to Bok Tower Gardens by assisting current members and inviting visitors to join. The MSA will provide high quality customer service and appreciation to members through in person interactions, phone conversations, emails, and postal mail.
ESSENTIAL DUTIES:
· Accurately enters and maintains contact information and other data in the member database.
· Responds to membership and registration questions from visitors, members, and donors in person, via telephone, and email.
· Collaborates with the Philanthropy & Membership and Visitor Engagement teams to meet revenue goals.
· Generates increased levels of support; achieves performance goals.
· Processes membership applications accurately and efficiently; prepares and mails member cards.
· Shares opportunities for participation in events and activities to current and potential members and donors.
· Conducts outreach activities such as telephone calls, emails, tours, and other stewardship activities.
· Provides essential administrative support when necessary for member, donor, and prospect interactions.
· Other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
· Strong written and verbal communication skills.
· Ability to project a positive, professional image to the public and provide high quality customer service.
· Ability to confidently engage with visitors, members, and donors.
· Ability to handle and prioritize a variety of assignments with varied deadlines.
· Ability to work effectively with minimal supervision and as part of a team.
· Ability to resolve problems and concerns independently.
· Attention to detail and accuracy in data entry and communications.
· Ability to manage sensitive and confidential information appropriately.
· Proficiency in Microsoft 365 suite including Outlook, Word, and Excel; preference given for candidates with donor database or CRM experience.
Requirements
EDUCATION AND EXPERIENCE:
· High school diploma or equivalent
· Previous experience working in an office setting, managing customer relationships, and/or in a front-facing customer service role.
· Previous computer experience; database/CRM experience helpful.
WORKING CONDITIONS:
· Continual communication with staff, volunteers, visitors, and management
· Position includes weekends, holidays including occasional evening work related to membership to provide staff support for special events
· Occasional bending, stooping, reaching, crouching, or light lifting (up to 30 lbs.)
· Continual or Prolonged periods of time sitting and periodic walking through the Garden
· Ability to work outside in Florida weather year-round 4-6 hr. shifts or longer for special events