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Working at Pilot Flying J

Zippia Score 4.0

Overview

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Pilot Flying J Overview

Industry
Truck Stop, Convenience Store, Petroleum, Restaurant
Revenue
$21.2B
Headquarters
Knoxville, TN
Employees
26,001
Founded In
1958
Website
Organization Type
Private
Social Media

Pilot Travel Centers is a hospitality company focusing on providing services and amenities to drivers, operating travel centers, and promoting a diverse workforce. Founded in 1958, the company currently owns and operates around 600 Pilot Travel Centres and Flying J Plaza locations across the United States and Canada, offering a wide range of services for professional drivers and travelers.

The company is led by CEO Shameek Konar and is known for its diverse employee demographic, with 58.5% female employees and 33.9% ethnic minorities. However, Pilot Travel Centers lacks political diversity, as 78% of its employees identify as members of the Republican Party. Headquartered in Knoxville, Tennessee, the organization employs over 26,000 people and generates an annual revenue of $21.2 billion. Despite its success, the average employee salary at Pilot Travel Centers remains comparatively low in the industry, at $28,189 per year.

Pilot Flying J's Mission Statement

We are dedicated to fueling life's journeys and helping our people thrive - whether that is serving motorists and professional drivers, delivering fuel, giving back to our communities, or supporting a team member's career aspirations.

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2.9/5

Pilot Flying J employee reviews

Based on 13 ratings

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Job openings at Pilot Flying J
1,593 Positions
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Average salary at Pilot Flying J
$28,189 yearly
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Pilot Flying J employee reviews

Pilot Flying J employee reviews
2.9/5

Based On 13 Ratings

Work At Pilot Flying J? Share your experience.
Employee Reviews
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5.0
A zippia user wrote a review on Aug 2024
Pros of working at Pilot Flying J

The best company I have ever worked for!

Cons of working at Pilot Flying J

My dept requires nights and weekends.

Pilot Flying J Benefits

The management are far above comparison in the way they care about their employees!

What do you like best about Pilot Flying J's CEO and the leadership team?

Faith and Family are key ingredients

How would you improve Pilot Flying J's culture?

I could not

How did you prepare for the Pilot Flying J interview?

Studying the job description for the position I applied for and seeing how my past work experience could benefit me in that role.

How does your compensation at Pilot Flying J compare to the industry average?

I think it is above the average for our area.

What's the diversity at Pilot Flying J like?

They have no discrimination and are proud of the diversity in employees and what their insights bring to the table.

What brings you the most joy at Pilot Flying J?

The people I work with and being able to assist guests.

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1.0
A zippia user wrote a review on Nov 2023
Pros of working at Pilot Flying J

None, 1 employee generates over $800,000 of revenue, and only makes $30,000 a year! In other words the employee's are considered trash!

Cons of working at Pilot Flying J

No true benefits! You are a throw away! They also don't care their employee's, they prove this everyday! They take advantage of the trucker everyday possible! Their point system is a gimmic, a fraud, and just plain wrong in everyway!!!!

Pilot Flying J Benefits

What perks? What benefits?

What do you like best about Pilot Flying J's CEO and the leadership team?

Absolutely nothing, they are very inconsiderate of any of the employees or their personal issues!!!!

How would you improve Pilot Flying J's culture?

Be respectful of your employees, have an understanding of your employees, take 5 minutes to know your employees, they have names!!! They may have an employee #, but knowing their names shows respect, dummies!!!

How did you prepare for the Pilot Flying J interview?

Quit misleading and lying to them, about benefits. Instead tell them you have to move up in order to receive these things. In other words treat them with respect!!!!

Is this useful?1 people found this review helpful
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1.0
A zippia user wrote a review on Aug 2023
Pros of working at Pilot Flying J

Not boring

Cons of working at Pilot Flying J

Low pay, no bennies, disgruntled customers

Pilot Flying J Benefits

There is no redeeming quality for Flying J

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2.0
A zippia user wrote a review on Jul 2023
Pros of working at Pilot Flying J

The truck drivers and being able to give them just a little appreciation back for all that they do.

Cons of working at Pilot Flying J

The management team needs vast improvements. Some one needs to come in and retrain the management staff on what quality customer service actually is and what it entails.

Pilot Flying J Benefits

Free food

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5.0
A zippia user wrote a review on Jun 2023
Pros of working at Pilot Flying J

Great people that care about team members

Cons of working at Pilot Flying J

Expanding faster than we can get up with effectively.

Pilot Flying J Benefits

Pay/Bonus system.

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3.0
A zippia user wrote a review on Jun 2023
Pros of working at Pilot Flying J

Team members were friendly

Cons of working at Pilot Flying J

Constantly asked to work more hours even if you were hitting your numbers.

Pilot Flying J Benefits

Health Insurance

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1.0
A zippia user wrote a review on Feb 2023
Pros of working at Pilot Flying J

Pay

Cons of working at Pilot Flying J

Negative GM and her ma ager. Rude to employees. They complain and yell and talk down to you

Pilot Flying J Benefits

Health

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2.0
A zippia user wrote a review on May 2022
Pros of working at Pilot Flying J

High pace with great customers

Cons of working at Pilot Flying J

The uncleanliness and lake of professional management

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4.0
A zippia user wrote a review on Jan 2020
Pros of working at Pilot Flying J

The leniency flexibility and benefits and my coworkers.

Cons of working at Pilot Flying J

Stressfulness

Pilot Flying J Benefits

401K and Vacation time

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4.0
A zippia user wrote a review on Feb 2019
Pros of working at Pilot Flying J

Pilot Flying J was a very large, privately held company which rewards extremely hard work and dedication. There is a great network of individuals at the company who want you to succeed.

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The team at Pilot Flying J

  • The founders of Pilot Flying J are Jimmy Haslam and James A. Haslam II.
  • The key people at Pilot Flying J are Shameek Konar, Jimmy Haslam and James A. Haslam II.
Key People
Shameek Konar
Jimmy Haslam
James A. Haslam II

Pilot Flying J Rankings

Pilot Flying J is ranked #5 on the Best Hospitality Companies to Work For in Tennessee list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Pilot Flying J salaries

7.7
Salary Score
The average a Pilot Flying J salary in the United States is $28,189 per year. Pilot Flying J employees in the top 10 percent can make over $42,000 per year, while Pilot Flying J employees at the bottom 10 percent earn less than $18,000 per year.
Average Pilot Flying J Salary
$13.55
hourly
$28,189 yearly
Updated March 14, 2024

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Pilot Flying J diversity

9.6
Diversity Score
We calculated Pilot Flying J’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Pilot Flying J’s workforce.
Pilot Flying J diversity summary. Zippia estimates Pilot Flying J's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated Pilot Flying J's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Pilot Flying J's workforce.
  • Pilot Flying J has 26,001 employees.
  • 59% of Pilot Flying J employees are women, while 41% are men.
  • The most common ethnicity at Pilot Flying J is White (66%).
  • 13% of Pilot Flying J employees are Hispanic or Latino.
  • 12% of Pilot Flying J employees are Black or African American.
  • The average employee at Pilot Flying J makes $28,189 per year.
  • Pilot Flying J employees are most likely to be members of the republican party.
  • Employees at Pilot Flying J stay with the company for 2.9 years on average.

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Pilot Flying J Financial Performance

9.8
Performance Score

Highest paying Pilot Flying J competitors

Compare Pilot Flying J salaries to competitors, including Vudu, Sonic Automotive, and CITGO Petroleum. Employees at Vudu earn the highest average yearly salary of $67,887. The salaries at Sonic Automotive average $41,734 per year, and the salaries at CITGO Petroleum come in at $41,700 per year.

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Updated March 14, 2024

Zippia gives an in-depth look into the details of Pilot Flying J, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Pilot Flying J. The employee data is based on information from people who have self-reported their past or current employments at Pilot Flying J. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Pilot Flying J. The data presented on this page does not represent the view of Pilot Flying J and its employees or that of Zippia.

Pilot Flying J may also be known as or be related to Pilot Flying J, Pilot Logistic Services and Pilot Travel Centers LLC.