Financial Representative
Personal Banker Job 16 miles from Arnold
Do you have a desire to be part of a team of talented people who are driven by new challenges and want to grow in their careers? If you are highly motivated, have strong interpersonal skills, and want to make an impact, you may be an ideal candidate for a career at The Western and Southern Life Insurance Company (Western & Southern Life), a member of Western & Southern Financial Group, a
Fortune
500 company.
As a Financial Representative, you will work with current and prospective clients in your community to understand their financial needs and goals and recommend impactful solutions from a comprehensive line of products, including life insurance, so that they can protect what matters most.
The Ideal Place for a Career
As a full-time Financial Representative, you will also be eligible to participate in Western & Southern Life's benefit plans, subject to the terms of those plans. Our benefits plans include medical and dental insurance, as well as access to an Employee Assistance Program, a 401(k) plan with a company match, and a defined benefit pension plan (we are among just 15 of the top U.S. companies still offering a traditional Defined Benefit Plan). See the list below of other benefits that may be available to you in this role, per the terms of their respective plans, policies, and programs.
A Successful Financial Representative
Our field offices welcome candidates with diverse backgrounds, including financial services newcomers, military veterans, college graduates, and experienced financial representatives. Our most effective Financial Representatives are:
Customer-focused
Effective Communicators
Natural Networkers
Results-driven
Resilient
Collaborative
If this sounds like you, we encourage you to explore the possibilities, and apply today!
From Fortune ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 500 are registered trademarks of Fortune Media IP Limited and are used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse the products or services of, The Western and Southern Life Insurance Company.
Part Time Universal Banker | Bayless
Personal Banker Job 16 miles from Arnold
Schedule • Monday - Friday 8:45am-5:15pm; and Saturdays 8:30am-12:15pm. Hours may vary; working 25-29 hours per week.
Duties/Responsibilities • Identify customers' and non-customers' financial needs and sell all appropriate products and services.
• Service customer accounts as needed and proactively communicate with customers to ensure their financial needs are met.
• Identify needs-based opportunities and make sales referrals to all areas of the corporation to meet customers' financial needs.
• Perform basic teller transactions.
• Make referrals to Bankers.
• Balance cash drawer on a daily basis.
• Scan work for image branch capture.
Education and Training
• Requires High School diploma.
• Requires previous banking and/or sales experience.
• Requires knowledge of Microsoft Office.
Qualifications
Knowledge of:
• Strong sales and customer service skills
• Strong oral and written communication skills
• Basic math and accounting functions
Ability to:
• Accurately count money
• Perform duties and make decisions under frequent time pressures
• Stand for extended periods of time
• Lift 50 pounds
Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment.
Private Banker
Personal Banker Job 16 miles from Arnold
We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What you'll be doing
As a Private Banker, you will cultivate new and manage existing high-net-worth (HNW) and ultra-high-net-worth (UHNW) client relationships, delivering tailored banking and lending solutions. You'll actively manage a portfolio, providing customized credit and deposit services while collaborating with CIBC Private Wealth Management and CIBC Commercial Banking to expand relationships.
Your role involves serving as a trusted advisor, deepening client relationships, and introducing clients to Wealth and Commercial partners. Through strategic business development and risk management, you will drive the profitable growth of client relationships.
How you'll succeed
Develop and grow client relationships: Establish new private banking lending and deposit relationships while deepening existing ones.
Provide customized banking solutions: Support all banking and lending needs, acting as the primary internal resource for client credit and deposit services.
Collaborate with internal partners: Work with Relationship Managers and team members to secure new business approvals and manage modifications to existing relationships.
Drive credit and lending success: Structure deals that align with client needs while mitigating risk, working closely with Underwriting and Credit Risk Management to navigate the approval process.
Expand client solutions: Identify opportunities for additional credit and non-credit services, coordinating with other business units to deliver comprehensive solutions.
Ensure portfolio management excellence: Oversee portfolio reviews, address past-due items, manage renewals, and collect key financial information to maintain risk integrity.
Manage risk and compliance: Maintain accurate risk ratings, stay informed on policy and regulatory changes, and ensure adherence to credit policy and risk frameworks.
Support team success: Collaborate with peers, mentor junior team members, and contribute to a high-performing team environment.
Engage in the market: Represent CIBC Private Wealth Management through active participation in local industry events, building brand awareness and expanding client networks.
Who you are
Experienced private banker: You have a minimum of 5 to 7 years of experience managing lending and deposit relationships for HNW and UHNW clients.
Educational background: A bachelor's degree in Business, Finance, Accounting, Real Estate, or Economics is preferred.
Deep credit expertise: You have extensive experience structuring loans, underwriting credit, and mitigating risk.
Investment and trust knowledge: You understand investment portfolios, trust solutions, and how to integrate them into broader wealth strategies.
Relationship-focused: You excel at maintaining private banking relationships and delivering high-touch client service.
Analytical and detail-oriented: You can assess credit risk, structure lending solutions, and complete financial analysis and documentation.
Tech-savvy: You are proficient in Microsoft Office with advanced knowledge of financial analysis and modeling.
Team-oriented leader: You thrive in a collaborative environment and have experience mentoring junior team members.
Industry-savvy: Experience advising business owners and corporate executives in Private Wealth, Middle Market, or Large Corporate banking is highly desired.
Credit trained: Formal credit training is a plus.
What success looks like
Strong and growing private banking relationships that result in increased lending, deposit, and wealth management business.
Seamless deal execution and risk management through effective collaboration with Underwriting and Credit Risk Management.
A well-managed portfolio with timely reviews, renewals, and accurate risk ratings.
Active participation in industry and local market events to expand CIBC Private Wealth Management's presence.
A high-performing team, with mentorship and collaboration driving superior client service.
What CIBC offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program, a vacation offering and MomentMakers, our social, points-based recognition program
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development
California residents - your privacy rights regarding your actual or prospective employment
At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $135,000 - $185,000 for the St. Louis, MO market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus component.
CIBC offers a full range of benefits and programs to meet our employee's needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave, and Vacation), Holidays, and 401(k), in addition to other special perks reserved for our team members.
Candidates hired to work in other locations will be subject to the pay range associated with that location. Additional total compensation and benefits details will be provided during the hiring process.
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation during the application or interview process, please contact **********************************
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact **********************************
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
MO-1401 South Brentwood Blvd.
Employment Type
Regular
Weekly Hours
40
Skills
Analytical Thinking, Business Operations, Mentoring Staff, Operations Management, Operations Support, People Management, Prioritization, Process Improvements, Resource Allocation
Retail Fixed Income Trader
Personal Banker Job 16 miles from Arnold
About this role: Wells Fargo is seeking a Fixed Income Trader to join the Retail Trading department within Wealth and Investment Management (WIM). Learn more about the career areas and lines of business at wellsfargojobs.com. This trader is focused on WIM Fixed Income Trading Services provided to various WIM channels.
In this role, you will:
* Interact with Advisors on fixed income product discovery, portfolio implementation, pending trade negotiations/status, and fixed income platform assistance
* Perform fixed income order reviews and execute Treasury auctions, Market Linked Investments and orders against external offerings
* Review and research trading situations, and exercise independent judgment to guide medium risk deliverables
* Assist more experienced traders with complex trade situations
* Receive direction from leaders while developing knowledge to understand function, policies, procedures, and compliance requirements
* Participate in less complex initiatives and identify opportunity for process improvements
* Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
Required Qualifications:
* 2+ years of Retail Fixed Income Trading experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education
Desired Qualifications:
* FINRA registration including Series 7 (or FINRA recognized equivalents)
* FINRA registration including Series 63 (or FINRA recognized equivalents)
* FINRA registration including Series 52 (or FINRA recognized equivalents)
* Knowledge and understanding of debt instruments, market knowledge and bonds through coursework or investment clubs
* Knowledge and understanding of fixed income investment systems such as: Bloomberg
* Knowledge and understanding of bond securities and bond security structures
* Knowledge and understanding of finance, investment accounting, fixed income securities, bond math, and fixed income portfolio risk measures
* Proficient with Microsoft Office products (Word, Excel, Outlook, and PowerPoint)
* Demonstrated professional written and verbal communication skills
* Demonstrated relationship building and collaboration skills
* Analytical capabilities, attention to detail and organizational skills
* Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
* A BS/BA degree (or equivalent experience)
Job Expectations:
* Obtaining and/or maintaining appropriate Financial Industry Regulatory Authority (FINRA) license(s) may require for ongoing employment in this position. FINRA Series 7 and 63 or 7 and 66 examinations, or equivalent must be completed within either a 90 or 180-day time period following commencement of employment, depending upon the number of license(s) needed if not immediately available to transfer upon hire. FINRA recognized equivalents will be accepted. This will be communicated at time of offer acceptance. Compliance with state law registration and licensing requirements is mandatory. In addition to state registration and licensing requirements, specific product licenses or SAFE licensing may apply. Additional requirements include meeting enhanced financial fitness and criminal background standards. Wells Fargo will initiate the FINRA licensing review process at the time of offer acceptance. For specific FINRA qualification exams obtained after 9/30/2018, the Securities Industry Essentials (SIE) exam co-requisite is required
* This position is subject to FINRA Background Screening Requirements, including successful completion and clearing of a background check. Internal transfers are subject to comply with 17 CFR 240.17f-2 of the Securities Exchange Act of 1934 and FINRA Bylaws, Article III, Section 3, which states that Associated Persons should not be subject to statutory disqualification. Successful candidates must also meet ongoing regulatory requirements including additional screening and are required to report certain incidents.
* This position is not eligible for Visa sponsorship.
Posting Location:
* 1 North Jefferson Avenue - St. Louis, MO, 63103
* Required location listed above. Relocation assistance is not available for this position.
Posting End Date:
3 Apr 2025
* Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Universal Banker
Personal Banker Job 16 miles from Arnold
Neighbors Credit Union is a growing, not-for-profit, full-service financial institution that was established in 1928 in St Louis. Our mission is to provide great member experiences through innovative products, superior service, and trusted advice, while strengthening our community with financial education. We are dedicated to the success of our members and employees to ensure we are the financial institution of choice.
Who are you at Neighbors Credit Union?
Be a brand ambassador and allow the mission, vision and service standards established by Neighbors Credit Union guide you in everything you do. Provide awesome service to internal and external members, act with integrity, provide trustworthy guidance, make it easy to do business with us, make others feel important, and take personal responsibility in everything you do.
Responsibilities and Daily Job Duties
Uncovers members' financial needs and offers appropriate recommendations.
Performs proactive activities to provide excellent service and achieve member growth.
Provides member support and problem resolution for complex issues to ensure member satisfaction.
Supervises and educates members on using all electronic service delivery channels offered both in the branch and through their personal devices.
Handles all electronic messaging, inbound phone and video calls related to members' accounts or general questions about NCU services.
Ensures compliance with all related federal and state regulations; stays current on fraud training and trends.
Manages and maintains member records and follows guidelines to ensure proper system management.
Works with team members to resolve complaints and provide support as needed.
Processes financial transactions, including cash handling.
Performs operational responsibilities, such as auditing, ITM/ATM maintenance, cash management, and vault maintenance.
Oversees team members across various markets/branches; provides peer training as needed.
Maintains the authority to discipline subordinates as needed.
Requirements
Qualifications
Minimum of two years experience in service delivery, with preferred cash handling experience .
Proven experience in technology usage. An avid user of financial institution's online tools for personal banking.
Education
Preferred College Degree, must have High School Diploma or equivalent
Rewards
This position is full time and will be eligible for benefits, and an annual incentive plan.
We have excellent opportunities for career advancement and professional development.
Salary Range: $20.00 - $22.00, based on experience.
Schedule
8:30 AM - 5:30 PM Monday through Friday, with some rotating Saturdays.
Location
This position will travel between our Downtown and Jennings location.
Supplemental Pay?
Yes
Benefits
Medical
Dental
Vision
Life Insurance
Short Term and Long-Term Disability
HRA and FSA
401(k) with matching contributions.
Tuition Reimbursement
Birthday Time Off
Vacation Time Off
Sick Time Off - Can be used for both employee and family.
Equal Opportunity Employer/Veterans/Disabled
Salary Description $20.00 - $22.00
Universal Bankers
Personal Banker Job In Arnold, MO
Company DescriptionJobs for Humanity is collaborating with Upwardly Global and with Midland States Bank to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.
Company Name: Midland States Bank
Job Description
Regular Full-Time Retail - Arnold, MO, US
Yesterday
Requisition ID: 2354
Salary Range: $18.00 To 18.00 Annually
At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements.
Position Summary
The Universal Banker Trainee position is responsible for delivering excellent customer experiences to current and potential customers. Employees in this position will display effective communication skills and exhibit a good knowledge of the products and services offered. Also responsible for offering referral opportunities that will result in outcomes that define excellent customer service. An employee will remain in a trainee position until they have proven their ability to effectively place customers in the correct mix of product and services through needs-based questioning. They must be able to regularly meet and/or exceed performance and production goals established by the Banking Center Manager.
Primary Accountabilities
- Institutional knowledge of banking.
- Receive cash and checks for deposit, verifying amounts, looking at endorsements and reviewing checks for possible fraud including holds.
- Examines cash carefully to guard against counterfeit bills.
- Cashes checks for customers in accordance with bank policy. Enters transactions into computer system and issues receipts.
- Provides accurate customer service to include balancing cash drawer throughout the day to reduce and eliminate teller differences.
- Understanding basic knowledge of deposit and lending products & services.
- Able to identify correct product types through needs-based questioning allowing them to build and deepen customer relationships to include determining needs and referring business partners.
- Assists with basic deposit account openings and maintenance requests with monitoring and coaching provided by a senior level employee.
- Develop sales and product knowledge allowing them to achieve personal and team goals as set. Track and monitor those sales and opportunities in the customer information software.
- Participate in onsite visits to customers to promote the Employee Perks at Work Program & Merchant Services.
- Proactively participates in outbound teleconsulting to promote and expand current client relationships.
- Actively participate in weekly huddles and one on one coaching sessions.
- Serves as relief and /or backup teller in other locations of Midland States Bank.
- Timely completion of all assigned learning activities.
- Demonstrates and models Midland States Bank core values that support the bank's culture.
- Participate in bank sponsored community activities and initiatives.
- The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed.
- May require work in a Midland office to ensure collaboration and support of internal and external customers.
- Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA).
- Other duties as assigned.
Position Qualifications
Education/Experience: Sales and customer service background.
Ability to:
- Stand for extended periods of time.
- Ability to lift and transport coin and currency bags as required (bags may weigh between 25lbs and 50lbs).
Other Desired Qualifications: Multilingual speakers are encouraged to apply.
Competencies:
- Business insight
- Cultivates innovation
- Drives results
- Makes sound decisions
- Being a brand champion
- Collaborates
- Communicates effectively
- Customer focus
- Being Authentic
- Emotional Intelligence
- Self-development
- Being flexible and adaptable
At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident, and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at [email protected].
Community Banker I
Personal Banker Job 15 miles from Arnold
Job Details Festus - Festus, MO Part Time High School Day BankingDescription
Community Banker I
Make a Positive Impact
First State Community Bank is seeking a quick learning, positive and energetic individual with a strong work ethic for a
Community Banker
position.
Sure, you'll be helping customers complete transactions, but you'll also be helping them manage their day-to-day finances. For many FSCB customers, you're the helpful, friendly face of the bank. People will turn to you for deposits and check cashing - but they'll also turn to you for answers. Our best Community Bankers know their customers, understand their financial needs, and point them in the right direction.
Responsibilities in Accordance with Our Corporate Values
Professionalism
Build trust with customers by accurately and efficiently processing transactions
Initiative
Constantly seek to improve the financial health of customers through the recommendation and education of FSCB products that meet their needs
Adaptability
Use of logic and reasoning to find solutions and alternative approaches to problems
Accountability
Work as part of a team to create exceptional customer experiences
To be a consistent advocate and ambassador of FSCB corporate values both inside and outside the bank
What You Can Expect
Competitive pay and benefits package - with variable compensation program based on team performance
401(k) with generous employer match benefit
Helpful, qualified, and available leadership
A caring, stable working environment
Qualifications
High School Diploma or equivalent
Prior cash handling experience preferred
Prior sales experience a plus
Exceptional customer services skills
Strong communication skills
General clerical and office technology skills
Qualifications
Additional Information
Being a First Stater . . .
Being a First Stater means that you roll up your sleeves and dig in. It means you work hard and do your best. It means that you enjoy learning new skills and are always eager to improve. It means you help the team by being a great teammate. It means you're passionate about making a difference in the lives of our customers and our communities. It means you consistently find new ways to improve our organization.
Do you have what it takes to be a First Stater?
Make a Difference - Apply Now!
First State Bancshares Inc. is an Equal Opportunity Employer. All your information will be kept confidential according to EEO guidelines.
Universal Bankers
Personal Banker Job In Arnold, MO
Jobs for Humanity is collaborating with Upwardly Global and with Midland States Bank to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Midland States Bank Job Description
Regular Full-Time Retail - Arnold, MO, US
Yesterday
Requisition ID: 2354
Salary Range: $18.00 To 18.00 Annually
At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements.
Position Summary
The Universal Banker Trainee position is responsible for delivering excellent customer experiences to current and potential customers. Employees in this position will display effective communication skills and exhibit a good knowledge of the products and services offered. Also responsible for offering referral opportunities that will result in outcomes that define excellent customer service. An employee will remain in a trainee position until they have proven their ability to effectively place customers in the correct mix of product and services through needs-based questioning. They must be able to regularly meet and/or exceed performance and production goals established by the Banking Center Manager.
Primary Accountabilities
- Institutional knowledge of banking.
- Receive cash and checks for deposit, verifying amounts, looking at endorsements and reviewing checks for possible fraud including holds.
- Examines cash carefully to guard against counterfeit bills.
- Cashes checks for customers in accordance with bank policy. Enters transactions into computer system and issues receipts.
- Provides accurate customer service to include balancing cash drawer throughout the day to reduce and eliminate teller differences.
- Understanding basic knowledge of deposit and lending products & services.
- Able to identify correct product types through needs-based questioning allowing them to build and deepen customer relationships to include determining needs and referring business partners.
- Assists with basic deposit account openings and maintenance requests with monitoring and coaching provided by a senior level employee.
- Develop sales and product knowledge allowing them to achieve personal and team goals as set. Track and monitor those sales and opportunities in the customer information software.
- Participate in onsite visits to customers to promote the Employee Perks at Work Program & Merchant Services.
- Proactively participates in outbound teleconsulting to promote and expand current client relationships.
- Actively participate in weekly huddles and one on one coaching sessions.
- Serves as relief and /or backup teller in other locations of Midland States Bank.
- Timely completion of all assigned learning activities.
- Demonstrates and models Midland States Bank core values that support the bank's culture.
- Participate in bank sponsored community activities and initiatives.
- The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed.
- May require work in a Midland office to ensure collaboration and support of internal and external customers.
- Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA).
- Other duties as assigned.
Position Qualifications
Education/Experience: Sales and customer service background.
Ability to:
- Stand for extended periods of time.
- Ability to lift and transport coin and currency bags as required (bags may weigh between 25lbs and 50lbs).
Other Desired Qualifications: Multilingual speakers are encouraged to apply.
Competencies:
- Business insight
- Cultivates innovation
- Drives results
- Makes sound decisions
- Being a brand champion
- Collaborates
- Communicates effectively
- Customer focus
- Being Authentic
- Emotional Intelligence
- Self-development
- Being flexible and adaptable
At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident, and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at
[email protected]
.
Part Time (30 Hours) Associate Banker, Ellisville Branch, Ellisville, MO
Personal Banker Job 16 miles from Arnold
JobID: 210599167 JobSchedule: Part time JobShift: : We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
* Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
* Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Universal Banker - Columbia
Personal Banker Job 10 miles from Arnold
Job Details 16-Columbia - Columbia, IL
Classification: Non-Exempt / Hourly
Job Type: Full-Time
Reports To: Columbia Operations Officer
ABOUT US:
FCB Banks has been family owned and managed for more than three generations. Our original banks opened in New Baden and Albers in 1901 and customers quickly associated FCB with quality service, competitive rates, and personal customer care. These qualities became the pillars of our business when First Collinsville Bank opened in 1990 and we began expanding throughout the area. We streamlined and simplified banking operations and officially changed our name to FCB Banks in 2017. Today we have seventeen locations in sixteen wonderful towns serving customers in Illinois and Missouri. We pride ourselves on being locally owned and operated as well as a valued part of the community. Since 1901 our goal at FCB Banks has always been to provide exceptional service to our valued customers.
JOB SUMMARY:
A Universal Banker I gains knowledge and experience under the direction of experienced personnel by performing a variety of training and duties. A Universal Banker I processes customer teller and new account transactions accurately and efficiently in accordance with established policies and procedures. A Universal Banker I should have a professional appearance, customer-focused attitude and should be courteous, helpful, eager to learn and friendly. A successful Universal Banker I can, with hard work and determination, advance into a Universal Banker II when working independently in teller and new account duties.
ESSENTIAL JOB DUTIES:
Complies with all department and company policies, procedures and regulations and contributes to the fulfillment of department and company objectives and goals.
Represents the bank in a manner than maintains and expands positive relations with all customers and potential customers.
Greets the customers in a courteous manner, providing prompt and efficient service via lobby, drive-up and phone interactions.
Observe details at close range (i.e. computer screen, currency, documents, and facial recognition) in order to process transactions and make decisions.
Promotes the bank's products and services, answers customer inquiries and refers customers to the appropriate service area for issues that cannot be resolved at the teller line.
Performs as a team member in allocating and coordinating workflow.
Communicates information and ideas so others will understand and exchanges accurate information in these situations.
Meets expectations for attendance and punctuality and maintains the highest level of confidentiality and professionalism.
Maintains a clean, organized work area and contributes to the overall cleanliness of the bank and bank premises.
Maintains working knowledge of regulatory compliance, CIP policy, BSA policy, Regulation CC and CRA policy.
Learns and understands the fundamentals of banking operations, including customer service, account management, transactions, etc.
Participates in training and development sessions and workshops as offered and assigned to develop knowledge of banking regulations, policies, compliance, problem-solving, decision-making and leadership.
Completes basic Personal Banker I duties, including but not limited to:
Accurately and efficiently counts currency by hand.
Processes consumer and commercial deposits, withdrawals and payments verifying endorsements, signatures, account balances and negotiability.
Records and processes night deposits and bank by mail transactions, processes currency and coin change orders, assists customers with coin machine transactions and assists customers in retrieving and accessing safe deposit boxes.
Maintains and balances an adequate cash drawer at all times; this includes buying, selling and transporting currency and coin from the vault, bundling and packaging currency and coin, turning in excess cash and mutilated as necessary, operating the cash recycler where applicable and recording and counting all denominations in accordance with bank procedures.
Processes a variety of miscellaneous products and services, including but not limited to, issuing cashier's checks and money orders, redeeming savings bonds, processing collections items, processing utility payments, cashing third party checks, processing credit card cash advances, issuing prepaid cards, accepting property tax payments, renewing license stickers and conducting postal services, where applicable.
Completes large currency transaction reports, monetary transaction logs, suspicious transaction reports and hold forms with assistance.
Completes basic New Account duties with supervision, including but not limited to:
Processes check orders.
Creates instant issue cards and performs card maintenance.
Accepts and processes changes of customer personal information and account changes.
Applies for and assists customers with electronic banking services.
Collects required information from new account customers and completes account set up process. Opens/closes deposit accounts such as demand deposit accounts, savings and money market accounts, certificates of deposit, IRAs, commercial deposit accounts, club accounts, etc.
Investigates and corrects errors upon customer's request.
Assists customers with fraudulent charges by completing the dispute forms and service tickets and collaborating with the Fraud Department.
May perform the following duties:
Assist with opening and/or closing the bank
Assist with reconciling and servicing the Automated Teller Machine(s) (ATM)
Assist in verifying cash shipment from the Federal Reserve
Balance teller ancillary services
Checking and scanning teller work
Hold a Notary and provide Notary services
Additional duties as assigned
TECHNICAL SKILLS NEEDED:
Strong and professional social and communication skills - verbal and written.
Strong writing skills - uses accurate word usage, grammar, spelling, and punctuation in all written correspondence.
Strong listening skills - must be able to listen and comprehend customer inquiries or concerns to provide a valuable solution.
Strong technology skills, along with expert knowledge of Microsoft Office (Word, Excel) and traditional office products (copiers, fax machines, ten-keys, phones, etc.)
Customer Service - acknowledges, greets and responds quickly to customer needs; remains professional when dealing with challenging situations
Problem Solving - identifies and resolves problems timely
Teamwork - contributes to building a positive team spirit
Good understanding of the banking industry, regulations, policies and best practices
Quick learner, detail-oriented and effective at managing and prioritizing multiple tasks.
QUALIFICATIONS:
High School Diploma or equivalent
Associate or bachelor's Degree in relevant field (preferred)
1 - 3 years of customer service experience
1 - 3 years of cash handling experience
1 - 3 years of sales experience (preferred)
1 - 3 years of financial services industry experience (preferred)
WORKING ENVIRONMENT AND DEMANDS:
Constantly uses standard office equipment such as computers, phones, photocopiers, filing cabinets, calculators and fax machines.
Availability to work during bank operating hours (i.e. 7:45 am - 6:15 pm Monday through Friday and 7:45 am - 12:30 pm Saturdays).
Occasionally requires local travel including offsite trainings, meetings and temporary assignment to alternate locations.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, use hands to handle or feel, and reach with hands and arms. The employee regularly is required to lift up to 15 lbs. and occasionally required to lift up to 50 lbs.
Ability to multi-task, work in a fast-paced, changing environment and maintain a commitment to accuracy and timeliness.
Ability to follow policies, procedures and written instructions, as well as verbal instructions or directions from their supervisor.
Ability to maintain confidentiality.
BENEFITS:
$16 - $20 per hour, eligible for performance-based bonuses and incentives
Health, Dental, Vision Insurance
Group Life Insurance 1x annual salary, 100% paid by the bank
Long-Term Disability insurance, 25% paid by the bank
Voluntary Life Insurance and Accidental Death and Dismemberment Insurance
Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)
Universal Banker
Personal Banker Job 35 miles from Arnold
Job Details Washington, MO Full Time Retail BankingDescription
Bank of Washington is seeking a Universal Banker to join our team. Are you looking to be part of a growing organization that prioritizes employees, customers, community, and relationships? Excited to learn new things and work as part of a team? The Bank of Washington has an opportunity for motivated individuals to join our Retail Team. Our Retail Associates are professional, solution-oriented, and excited about helping customers. We are seeking candidates with a strong desire to cultivate meaningful financial relationships with our customers while positively contributing to a team atmosphere. Through the ability to positively contribute to your team and organization, this candidate has the opportunity for growth within our company.
If you are eager, self-motivated, and looking for a career, please apply.
As a Universal Banker, you will:
Receive the tools, resources, and training to be successful in your role.
Deliver excellent customer service both in the Branch and over the phone.
Anticipate customer needs by actively listening and making recommendations of products and services based on feedback.
Ensure financial transactions are completed accurately and efficiently.
Develop meaningful financial connections with our customers.
Educate customers on various retail products and digital solutions that improve their financial wellness.
$3 Shift differential is included for non-traditional banking hours.
Why Join the Bank of Washington team?
Work Life Integration:
company holidays, paid vacation and sick leave, community volunteering, and social event outings
Financial Wellness:
401K with company match, paid life insurance, financial wellness education, access to professional and financial advisory services, tuition assistance, and employee assistance program, offer shift differential pay for extended hours
Health and Wellness
: medical, dental, and vision coverage, Health Savings Account, Medical FSA/DCA, employee fitness center, and wellness and fitness challenges
The Bank of Washington is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status
Full-time Universal Banker/Teller
Personal Banker Job 15 miles from Arnold
At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e., bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements.
At First Mid, we aim to make our customers feel valued, satisfied, and understood. We will achieve this by developing a personalized relationship with our customers and by asking questions to create a customized solution based on their needs and throughout their stages of life. We will create clients for life by adhering to our core values and our service standards. Responsibilities include, but are not limited to:
Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction.
Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust
Proficiently service customers by accepting and processing transactions with accuracy and efficiency within policy guidelines including but not limited to deposits, withdrawals, payments, check cashing, issuing cashier's checks, and additional transactions upon request.
Gain manager assistance with any suspicious transactions.
Obtain management approval for transactions outside authorized limits.
Adheres to all bank compliance, security and operational policies and procedures.
Maintains a cash drawer by performing daily balancing procedures and assist with daily operational branch duties.
Open accounts including but not limited to checking, savings, safe deposit box, basic business related, etc.
Performs changes to existing accounts as requested by the customer.
Proactively looks for ways to improve processes that will improve the customer's experience and communicate those ideas to branch management.
If applicable, allows entry of safe deposit box holders.
Maintains professional appearance and conduct within the guidelines set forth in Employee Handbook.
Maintains customer confidentiality.
May participate in bank promotions, external community events, and promotional activities.
May be required to work in other First Mid Banking centers.
Complete other specified duties as assigned.
SALES:
Develops and maintains relationships with business partners.
Develops and maintains strong relationships with customers.
Educate and encourage customers to use alternate delivery systems such as ATM, Debit Card, Online, and Mobile Banking.
Maintains knowledge of all banking products through training courses, branch meetings, corporate communications, etc.
Identifies growth opportunities to cross sell products and makes referrals to appropriate business lines.
Consistently meet or exceed established goals for the position.
Qualifications Education:
High School Diploma/GED required.
Experience:
1+ year of customer service and cash handling experience and/or previous experience working in a financial institution preferred.
Previous sales experience preferred.
Successfully completes required compliance and First Mid training curriculum to be proficient in the basic account opening process. Advancement in this role will be based on management discretion.
Skills:
Proficient in usage of Microsoft Office and computer application
First Mid Bancshares, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT
Financial Services Representative
Personal Banker Job 19 miles from Arnold
:
Synergy Wealth Solutions is a financial services firm located in St. Louis, MO. We believe in the power of teamwork and provide holistic and comprehensive solutions to help our clients leave a lasting legacy. With our collaborative culture and innovative strategies, we are committed to delivering excellence and offering premier products and services. In partnership with MassMutual since 1851, our firm has been providing resources to protect the future of more than 62,000 clients every day.
Role Description:
This is a full-time on-site role for a Financial Advisor. The Financial Advisor will be responsible for providing strategic financial solutions and helping clients with financial planning, retirement planning, investments, and financial advisory. The role involves working closely with clients to analyze their financial situations, develop personalized plans, and provide ongoing guidance and support. We will assist you in growing your book of business as well as succession planning. Must be competitive and self-driven!
Qualifications:
Excellent analytical and problem-solving skills
Effective communication and interpersonal skills
Ability to build and maintain authentic, client relationships
Life/Health Insurance, Series 7, Series 66 licensed within 12 months
What You'll Do and How You'll Do It:
Sell planning and protection insurance products with the opportunity to sell products related to asset and investment management
Maintain a continuous networking and marketing effort by promoting your services and building your professional network through marketing, social media, and other outreach efforts.
Compound network growth through new business development strategies using outreach campaigns, referrals, and industry events
Complete licensing for advanced market planning
1+ as a licensed financial services representative with a minimum active LAH (life, accident, health) license
Deep interest in building advisory plans for your clients
Interest in becoming a financial planner, and even more, a fee-based financial planner (to be discussed)
Genuine interest in how life insurance, wealth management and annuities can be used as a retirement vehicle
You are analytical, driven, and possess the grit needed to be successful in a sales role
Why Join Us:
We are an agency of Mass Mutual and MML Investors, so you also have the backing of a Fortune 100 Company once you join MassMutual. We are changing the planning business, one hire at a time and transforming into a modern Financial Services company.
Estimated first year earnings are based on sales performance, closed cases, and historical ranges. It is not guaranteed compensation. All benefits mentioned are based on contract status (contract A) with MassMutual. You will be contracted directly with MassMutual.
Senior Banking Specialist - Clayton
Personal Banker Job 15 miles from Arnold
Details The Relationship Banking Specialist, at our Clayton, MO branch may be called by many other names: New Accounts Representative, Universal Banker, Client Support Associate, Personal Banker but at First Bank, we choose to call you a “specialist” because that is what you are! You are working to gain more training and skills to help clients with new accounts as well as other non-monetary transactions.
What You Will Be Doing
Provide Lobby Leadership and “choreograph” the interaction of the users. Engage clients as they enter the branch and learn about the purpose of their visit.
Personalize the experience by introducing the technology to first-time ITM users.
Instruct the user on how to initiate an Interactive Teller session.
Role may involve working from multiple retail branch locations on a rotation or in sequence based on technology rollout and schedules.
Providing excellent client service by accurately and expeditiously opening new accounts and other products for current clients and new clients to the Bank. Providing maintenance on accounts and products when requested and authorized by the client. For those quoting rates, terms and fees on all products and services and providing necessary disclosures as required (NMLS registration will be required).
Expanding the use of alternative delivery systems by explaining the merits of other systems such as Online Banking System, Online Bill Pay, ATM/ITM network, Debit Card, and Client Contact Center.
Identifying the need for borrowing and originating consumer loan applications. Assisting in the processing of loan applications and closing.
Increasing sales and cross-sell opportunities by participating in sales events such as in-aisle sales (where applicable), internal/external events, out-bound calls, and promotional activities.
Supporting our Bank's culture and client-friendly environment by greeting clients with a courteous and friendly demeanor, including greeting clients by name when possible.
Ensuring continued relationships with our clients
Assuring Branch compliance by performing a variety of tasks, including but not limited to, the following: alarm tests, loss prevention training, safe deposit delinquencies, ATM balancing, monthly and quarterly branch audits, regulation training, monthly security reports, balancing of travelers' checks, official checks and money orders.
Protecting the interests of the Bank and our clients by following all security, regulatory and audit procedures. Maintaining of proper dual control and appropriate holds. Accurately balancing assigned cash drawer on a daily basis. Immediately reporting out of balance conditions to branch management.
Contributing to the Bank's success by identifying sales opportunities and referring clients to the appropriate area. Works towards achievement of branch and individual sales and referral goals.
Working to retain existing client relationships and obtain new ones by conducting calls on maturing accounts, following up on leads, referrals and other prospecting opportunities.
Driving branch profitability and client satisfaction by getting to know clients and encouraging their consideration of other Bank products where they may benefit the client. (In-Store) Should cultivate relationship with retail store associates.
Contributing to the Bank's efforts in reaching and surpassing its Community Reinvestment Act goals by participating in community service activities.
Provide additional staffing support and assistance in a designated “Hub” area.
What Do You Need for this Position?
High School Diploma or Equivalent
Minimum of 12 months previous client service experience preferred
Previous cash-handling experience required
Previous banking experience strongly preferred
NLMS registration preferred
Developed customer service skills, including written and verbal communication
Ability to use a PC and alpha/numeric keyboard
Flexible work week schedule, which may include Saturdays
Multi-lingual, a plus
U.S. Military Veterans are encouraged to apply
About Us
Be a part of a growing company that is truly committed to its employees and clients. Consider joining the First Bank family. As a member of our family, you are part of one of the largest independent banks in the U.S. We are proud of our growth and success over the past 100 years and look forward to a bright and promising future.
Diversity
At First Bank one of our biggest strengths is the diversity of our people. Our mission is to capitalize on the diversity of our associates and promote personal and professional development throughout every area of the organization. We encourage diversity by actively seeking employees from various backgrounds, walks of life, and job skills. We strongly encourage you to apply whenever a First Bank job opportunity interests you.
First Bank is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Attn: Applicants interested in a San Francisco based position: First Bank will consider qualified applicants with a criminal history in a manner consistent with the San Francisco Fair Chance Ordinance.
At First Bank, we embrace a hybrid work environment which allows employees to work at an alternative location depending upon the needs of their job and team. The in-office days are designed to inspire increased collaboration, development, productivity, and quick decision making.
Hybrid schedules should include at least two full days in the office with more or all in-office days expected of our client facing teams and the groups that support them in the business.
Additional Details
None
Financial Services Representative
Personal Banker Job 16 miles from Arnold
Scott Credit Union is calling all customer service professionals who are interested in a full-time Financial Services Representative position in the Crestwood , MO area to apply to join our amazing Crestwood Branch! This Financial Services Representative position works Monday - Saturday (Saturday rotation as scheduled), with varied hours and schedule depending on operational needs.
Purpose, Mission, Vision, Values
At Scott Credit Union, we are committed to upholding our purpose, mission, vision, and values. Our Purpose guides everything we do as an organization and is supported by our actionable Mission, Vision, and Values. If our chosen purpose, mission, vision, and values resonates with you and you want to find meaning in your work, we hope you will apply to become a part of our team!
Purpose: To be with our members through every phase of their financial journeys, providing financial solutions that support them, their families, and their communities. Mission: Members. Value. Community. Vision: Building Better Financial Futures. Values:
Accountability - I take pride and ownership in all I do.Diversity - I support the diverse, equitable, and inclusive work environment that is fostered by Scott Credit Union.Growth - I will pursue professional development with the encouragement of Scott Credit Union.Integrity - I will maintain the highest ethical standards.Service Excellence - I am devoted to continuously "WOW"ing members and each other through the 3e Promise.
Why You Should Join Our Team
Scott Credit Union is a recipient of the St. Louis Post-Dispatch Top Workplaces Award 2024, the eleventh time since 2012. This year, SCU was recognized as one of the Top Workplaces for our dedication to our people-first culture. The Top Workplaces award highlights SCU's commitment to creating a positive and supportive work environment, where employees thrive and contribute to the organization's overall success. Our team is our #1 priority, and we are proud to offer great benefits and perks, such as 11 paid holidays, competitive paid time off (PTO), Short-Term Disability (STD) that includes maternity leave, 401k with employer match, medical, dental, vision, and other insurance options, educational reimbursement program, employee assistance programs, opportunities for career advancement, casual “dress for your day” dress code, a positive team-oriented culture, and much more! A comprehensive benefit guide with a full list of our benefits can be found on our career page, scu.org/careers/.
The Day to Day as a Financial Services Representative
Financial Services Representatives are one of the primary points of contact for SCU members. They are responsible for creating an exceptional member experience by engaging with members and educating them on the products and services SCU has to offer. A typical day will look like:
Responsible for identifying, educating, presenting and cross selling SCU products and services to new and existing members in accordance with SCU's member engagement model.
Responsible for meeting individual sales and operational goals as well as assisting the branch team in achieving branch goals.
Recognize cross sale opportunities through needs based financial conversations, referring members to mortgage, business lending/services and investments.
Ensures consistent delivery of SCU's member engagement model leveraging technology including tablets, enhanced ATM's and other digital service channels available to SCU members.
Maintain cross functional capabilities. Process financial transitions for members including opening and closing of accounts. Input, review, negotiate and close member loan application requests. Process deposits and withdrawals from accounts. Efficient in all teller duties as needed.
Provides one or more of the following services for members, in person, by telephone or by mail:
Processes deposits to share, share draft, and other savings accounts.
Disburses cash or check withdrawals.
Provides money orders and cash advances.
Receives loan payments and service charge payments for services.
Process transfers between accounts as required.
Processes automatic distribution forms, recording allotments according to member's request.
Daily opens and closes his/her teller terminal, accounts for cash assigned, received, disbursed. Accurately balances to teller terminal close report and remits daily work to appropriate supervisor for disposition.
Perform required OFAC (Office of Foreign Assets Control) screens as outlined in the Non-Member Verafin Processing policy and reports any positive matches to the BSA Group. Complies with BSA requirements of completing CTR and SAR.
Responds to routine member inquiry regarding the operation of accounts, access to services, account discrepancies, adding or reducing service features on various accounts, and assisting members.
Work might be performed on the teller platform, at the Drive-Up windows or in the lobby.
Foster and maintains relationships with members. Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service Investigates member concerns, researches and recommends a resolution. Ensures we are meeting expectations with member service satisfaction results.
Operates computer to accurately post transactions, access account information, balance transactions, and generally update member account transactions and information.
Assist others to complete tasks and work assignments.
Duties, responsibilities, and activities may change at any time with or without notice.
Are You a Good Fit?
Ask yourself the below questions to help determine if this job is the right fit for you.
Do you enjoy engaging with people and providing exceptional customer service?
Are you detail-oriented and like working with numbers?
Do you thrive in a fast-paced environment?
Are you a positive person who enjoys working as part of a team?
Do you enjoy working in a diverse environment with diverse members?
Do you take pride and ownership in all that you do?
Are you looking for a job where you can develop professionally?
If you answered yes to these questions, we hope you apply!
To Be Considered, You'll Need:
A High School Diploma or GED
One year of customer service experience
Personal computer experience, including Microsoft Office products
Are You Ready to Join Our Team?
If this sounds like the right opportunity for you, we hope you apply today! If selected as a candidate, next steps may include a phone interview to go over the basics and/or an in-person interview to learn more about your experiences and qualifications.
universal banker; banker; personal banker; financial institution; bank teller; customer service; cash handling; retail banking;
Bilingual Universal Banker- Multiple Locations
Personal Banker Job 16 miles from Arnold
Why a Universal Banker with Midwest BankCentre? Do you enjoy helping people and cultivating relationships? Are you detail oriented and a self-starter? Do you enjoy being part of a strong team? If so, the Universal Banker role could be right for you. As a Universal Banker with Midwest BankCentre, you will have the opportunity to interact with customers in person and by phone. You will be in charge of creating an excellent customer experience with each person you encounter. Universal Bankers will become experts on the various products and services Midwest BankCentre has to offer. As you build relationships with new and existing customers, you will uncover needs and make recommendations to increase customer satisfaction with the bank. As one of the most visible ambassadors of the bank, our Universal Bankers must be professional in demeanor and dress, responsive and reliable, and bring a positive attitude to their team.
Universal Bankers must be able to:
* Provide excellent customer service
* Remain flexible to accommodate branch staffing needs
* Work independently and manage their time
* Follow policies and procedures, maintain accuracy
* Follow through on daily, weekly and monthly tasks
* Contribute to branch meetings and culture
Responsibilities include, but are not limited to:
* Account opening and maintenance
* Teller transaction processing
* In-bound and out-bound call handling
* Referrals to business partners
* Consumer loan applications and closings
* Promote products and services based on customer's needs
* Branch opening and closing
* Perform notary public service
* Assist team in achieving branch goals
Through specific on-going training, you will gain knowledge of and adhere to BSA, USA Patriot Act, AML, obtain and maintain NMLS and Notary Public.
Formal Education and Credentials
* High School Diploma (or equivalent) is required; Associates or Bachelor's degree preferred
* A minimum of two years bank customer contact or retail sales experience
* Bilingual applicants preferred but no required
Physical Requirements
* Ability to lift 25 lbs.
* Ability to effectively read, write and speak the English language
* Personal computer skills with extended viewing of computer screens
* Physical mobility and dexterity to transport files and operate general office equipment (fax, copier, telephone) Visual acuity sufficient to accurately review and proof information
Flex Banker
Personal Banker Job 12 miles from Arnold
The individual in this position will be responsible for providing timely and high quality support to the retail areas. They will act as a floater for short and long term coverage in the teller, new accounts, or safe deposit in any of our branches. When coverage is not needed they will assist with projects and other administrative duties as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Perform all basic daily teller functions including deposits, withdrawals, cash checks, TTL processing, cash advances, selling money orders, cashier's checks, travelers checks and savings bonds.
* Maintain an average or higher level of performance with regards to the Teller Performance guidelines and Teller Performance Standards.
* Meet and /or exceed all Central Bank of St. Louis referral, sales and service goals.
* Understand and adhere to all security-related policies and procedures with regards to cash handling, customer services and internal auditing.
* Understand and enforce all bank policies, procedures, and governmental regulations to include BSA.
* Have a thorough knowledge of the on-line teller system, banking system and new accounts system.
* Perform all other job-related duties as they are assigned by the Supervisor or Branch Manager.
* Open and close consumer and commercial accounts.
* Prepare signature cards, resolutions, and other documents pertinent to the sales process.
* Accept account maintenance requests from customers and complete necessary documentation.
* Other Duties as assigned.
* Travel from various branches to complete job assignments.
* Understands and complies with all banking regulations, especially BSA/ AML as it pertains to job duties and responsibilities.
ADDITIONAL DUTIES AND RESPONSIBILITIES:
Assist others in the department/facility as needed and/or directed. May be assigned vault and/or ATM balancing responsibilities. May be assigned new account responsibilities. May be assigned other duties and responsibilities. May be assigned work or training at other assigned locations.
Financial Services Representative
Personal Banker Job 28 miles from Arnold
A successful Financial Services Representative (Banker) is an integral part of the Credit Union and will need to know or become familiar with many facets of the banking industry. They will need to build and maintain strong member relationships. They will perform branch lead responsibilities, along with applying Member Service skills, and giving positive feedback to their teammates. A Financial Services Representative will play a key role in assisting the branch in growing membership and business by supporting leads driven by the Branch Manager and Credit Union sales team. They receive and process membership, checking and loan applications, open new services, determine member needs and cross-sell additional financial services. They will also complete routine teller transactions as required by branch availability.
Requirements
The Position
Focus on the member, providing efficient service and creating a positive, actively engaged experience while assisting in accurate completion of financial transactions
Provide quality counsel to members and recommend appropriate products and services to meet their needs
Answer all inbound calls and correspondence responding promptly to all member questions, concerns and inquiries
Cross-sell additional products and services to members
Make outbound calls and contacts with members and potential members to discuss promos and account services
Balance cash drawer when scheduled at a teller station and make settlement of the day's activities
Verify day-to-day ATM deposits and balance when necessary
Utilize and maintain personal contact queue in Contact Management Systems
Ensure members are aware of all terms, conditions and collateral held on the note and disclosure when disbursing loan funds
Maintain member and credit union confidentiality at all times
Organize, maintain, and audit assigned reports
Open and audit New Accounts and create Share Certificates
Knowledge of our Loan Products, IRA/HSAs, Debit card disputes, ACH disputes
Handle Special Account items for members
Ensure completion of monthly branch organization report list
Communicate with members and potential members via different technology methods such as chat and video chat
Operate ITM and cash recycler
Assist in training new Member Services Reps
Verify day-to-day night deposit drops
The Candidate
Well-developed interpersonal skills and the ability to effectively communicate with others in person & remotely
Working knowledge of all credit union products and services, including, but not limited to credit granting criteria, documentation required for each type of loan and the computation of interest rates
The ability to evaluate problems and make independent decisions following established credit union policies and procedures
Must be enthusiastic, self-motivated and member service oriented
Ability to handle a fast-paced environment and multi-task
Ability to operate computer applications
Notary and Medallion certified, or able to become certified ASAP
High school diploma or equivalent
Experience in a customer service position, preferably in a financial institution, which included duties such as operating and balancing a cash drawer and/or providing face-to-face customer assistance preferred, but not required
Willing to work flexible hours, including Saturdays
Must have reliable transportation
Must be able to stand, walk, bend, stoop/crouch/squat, use hands or fingers repetitively, reach at or below shoulder level and twist at waist
Must be able to exert up to 10lbs of force, occasionally, to lift, carry, push, move and pull objects
Light work usually requires walking or standing frequently
*The physical requirements noted are representative of those that must be met by an employee successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Disclaimer**The above statements are intended to describe the general nature and level of work being performed by individual(s) assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified
We are an EEO employer as defined by the EEOC
Financial Services Representative (Part-Time)
Personal Banker Job 23 miles from Arnold
World Finance, winner of the Top Workplaces USA award three years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers.
The primary responsibility of the Financial Services Representative (Part-Time) is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture.
Hourly Pay: $15 - $19
What you'll do:
Guide customers toward upward credit mobility through good financial choices.
Provide top-tier customer service, assisting customers with questions, concerns, and products.
Process and prepare loan applications.
Take and process payments.
Prepare loan documents and execute loan closing on current renewal loans.
Balance assigned cash drawer daily.
Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank.
Maintain strong customer relationships and build community within your branch.
Other duties include but are not limited to:
Call approved and unmade applications to close loans daily.
Help build tax clientele and provide tax services.
Send complete and accurate credit denial letters within 30 days from the date of application.
Pay branch expenses as instructed by Branch Manager.
Experience (and Requirements) that will WOW us!
Must be able to demonstrate self-confidence and organizational skills.
A history of choosing kindness, showing compassion, and helping others.
The willingness to seek quality-driven solutions and embrace new ideas.
Absolute team player - pitching in when needed and accepting help, too.
To perform this job successfully, an employee must have basic computer skills.
A valid driver's license & access to a dependable vehicle.
Why World?
We hire from within: we want to see you grow and climb in this company.
Each year, we promote 80% of Financial Services Reps to management.
75% of World's Operations Executives moved up from a similar role.
We pay you to give back: employees get paid volunteer hours each year.
Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days.
Paid holidays, vacation time, and a 401(k) plan (including company match).
Be part of a team with clear values, strong community, and a sense of belonging.
We'll get you home for dinner: your life outside of work is priority #1
You'll make a positive impact on the lives of the customers you serve.
Who is World?
Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
Financial Services Representative (Part-Time)
Personal Banker Job 23 miles from Arnold
World Finance, winner of the Top Workplaces USA award three years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers.
The primary responsibility of the Financial Services Representative (Part-Time) is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture.
Hourly Pay: $15 - $19
What you'll do:
Guide customers toward upward credit mobility through good financial choices.
Provide top-tier customer service, assisting customers with questions, concerns, and products.
Process and prepare loan applications.
Take and process payments.
Prepare loan documents and execute loan closing on current renewal loans.
Balance assigned cash drawer daily.
Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank.
Maintain strong customer relationships and build community within your branch.
Other duties include but are not limited to:
Call approved and unmade applications to close loans daily.
Help build tax clientele and provide tax services.
Send complete and accurate credit denial letters within 30 days from the date of application.
Pay branch expenses as instructed by Branch Manager.
Experience (and Requirements) that will WOW us!
Must be able to demonstrate self-confidence and organizational skills.
A history of choosing kindness, showing compassion, and helping others.
The willingness to seek quality-driven solutions and embrace new ideas.
Absolute team player - pitching in when needed and accepting help, too.
To perform this job successfully, an employee must have basic computer skills.
A valid driver's license & access to a dependable vehicle.
Why World?
We hire from within: we want to see you grow and climb in this company.
Each year, we promote 80% of Financial Services Reps to management.
75% of World's Operations Executives moved up from a similar role.
We pay you to give back: employees get paid volunteer hours each year.
Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days.
Paid holidays, vacation time, and a 401(k) plan (including company match).
Be part of a team with clear values, strong community, and a sense of belonging.
We'll get you home for dinner: your life outside of work is priority #1
You'll make a positive impact on the lives of the customers you serve.
Who is World?
Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.