Tire Distribution Center Manager
Pep Boys Job In Stockton, CA
The Tire Distribution Center Manager I has overall responsibility for the management of a tire and parts distribution center operation in the Service network. The position is responsible for execution of processes and procedures that create the best use of assets to ensure that we have the most effective distribution network to improve fill rate accuracy, customer service and profitability. This position directs all aspects of a distribution operation including merchandise inventory, shipping and receiving, and maintenance of facilities as well as ensures timely deliveries to maximize sales.
Duties & Responsibilities
Maintain receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures
Comply with federal, state, and local warehousing, material handling, and shipping requirements by studying existing and new legislation, enforcing adherence to requirements, and advising management on needed actions
Safeguard warehouse operations and contents by establishing and monitoring security procedures and protocols
Control inventory levels by conducting physical counts and reconciling with data storage system
Maintain physical condition of warehouse by planning and implementing new design layouts, inspecting equipment and issuing work orders for repair and requisitions for replacement
Achieve financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions
Complete warehouse operational requirements by scheduling and assigning employees and following up on work results
Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional societies
Contribute to team effort by accomplishing related results as needed
Knowledge, Skills, and Abilities
High school diploma or equivalent is required
Bachelor degree in Business Administration or related field is preferred
5 - 7 years of experience in supply chain or operation management is required; auto parts or tire experience is preferred
3 - 5 years of supervisory experience is required
Proficiency with Microsoft Word, Excel and PowerPoint is required
Excellent management and leadership skills
Must be customer driven with a strong business acumen
Strong analytical and critical thinking skills
Must have a coaching style that builds teamwork
Ability to exercise good judgment and work independently
Strong organizational skills
Strong verbal and written communication skills with the ability to communicate at every level of the organization
Ability to demonstrate consistency, accuracy and follow-through
Ability to work under tight time constraints, handle sensitive data, and multi-task so that deadlines can be met
Must be highly organized and able to prioritize and manage time efficiently with the ability to handle stress in a fast-paced, deadline-driven environment
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
Extensive standing, walking, pushing and reaching
Full range of motion for reaching, bending and stooping
Repetitive movement of hands, arms and legs
Ability to drive a vehicle if needed
Lifting of heavy equipment 50 pounds is required
May work outside and be exposed to weather
Exposure to adverse weather conditions, chemicals, odors, dirt and dust
Vision abilities including close vision, color vision, peripheral vision, depth perception, and ability to adjust focus
The noise level in the work environment is usually moderate
Retail Sales Associate (Part-Time)
Los Angeles, CA Job
AutoZone's Part-Time Retail Sales Associates drive sales through superior customer service by exceeding customer expectations and providing a WOW! Customer Service experience. While assisting customers, the Retail Sales Associate will perform daily assigned duties and remain compliant with company procedures in accordance to AutoZone expectations by Living the Pledge every day.
Position Responsibilities
Provides WOW! Customer Service
Ensures assigned store tasks are completed in a timely manner on assigned shift
Operates cash registers and follows established cash handling procedures
Follows company policies and loss prevention procedures
Maintains a safe working environment including PPE (Personal Protective Equipment)
Maintains store appearance and merchandising standards as directed
Ensures that merchandise is restocked and placed in their respective areas
Utilizes ZNET to help customers locate merchandise or find suitable alternatives
Maintains product knowledge and current promotions through AutoZone systems and information sources
Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs
Utilizes OBDII to read codes from customer’s automobiles
Ability to diagnose automobile problems and recommend solutions
Communicates with managers regarding customer concerns and employee matters
Actively engaged in developing more effective customer service skills
Provides honest and trustworthy advice to customers regarding the best products that fit the customers’ expectations
Position Requirements
Applicants 18 years or older High School diploma or equivalent
Basic knowledge of automotive parts is required
Excellent communication and decision making skills
Ability to lift, load, and deliver merchandise
Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts
Benefits at AutoZone
AutoZone cares about people. That’s why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners’ physical, mental and financial wellbeing. Some of these benefits for part-time roles include:
Competitive pay
Unrivaled company culture
Medical, dental & vision plans
Exclusive Discounts and Perks, including AutoZone In-store discount
401(k) with Company match and Stock Purchase Plan
AutoZoners Living Well Programs for mental and physical health
Opportunities for career growth
Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com
An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources
Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team.
Compensation Range (USD): MIN 17.3 - MID 17.44 - MAX 17.58
AutoZone's Hub Drivers will perform duties inside our stores; as well as, in the operation of a company provided vehicle to assure the safe delivery of parts to and from AutoZone stores and commercial customers. Driver: Store Delivery ensures maximum productivity in a safe environment, drive sales, and remain compliant with company procedures in accordance to AutoZones expectation. Driver: Store Delivery exceeds customers expectation by delivering WOW! Customer Service experience by Living the Pledge every day.
Responsibilities:
Provides WOW! Customer Service
Follows all company policies, procedures and management direction, including all fleet and safety policies
Complies with safe driving rules and procedures and ensures parts are delivered on time and in excellent condition
Maintains safe driving and working environment, including PPE (Personal Protective Equipment)
Properly maintains vehicle(s), complete Daily Vehicle Checklist and take the necessary steps to report vehicle maintenance issues
Drives company vehicle to deliver parts to AutoZone stores, including safe loading and unloading of parts
Ensures appropriate delivery documentation is generated and issued for each delivery, then appropriately filed
Ensures assigned company vehicle is kept clean and presentable
Inspects, protects, and maintains company assets, merchandise, and vehicles
Processes and restocks returns from route deliveries in a timely manner
Assists DIY customers between deliveries by performing the following duties:
Utilizing ZNET to help customers locate merchandise or find suitable alternatives
Maintains product knowledge and current promotions through AutoZone systems and information sources
Maintains store appearance and merchandising standards as directed
Requirements:
High School diploma or equivalent
Basic knowledge of automotive parts is required
Excellent communication and decision making skills
Ability to lift, load, and deliver merchandise
Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts
Valid drivers license and ability to meet AutoZones driving requirements
Drivers 21 years or older
Benefits at AutoZone
AutoZone cares about people. Thats why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners physical, mental and financial wellbeing.
Some of these benefits include:
Competitive pay and paid time off
Unrivaled company culture
Medical, dental, vision, life, and short- and long-term disability insurance options
Health Savings and Flexible Spending Accounts with wellness rewards
Exclusive Discounts and Perks, including AutoZone In-store discount
401(k) with Company match and Stock Purchase Plan
AutoZoners Living Well Program for mental and physical health
Opportunities for career growth and tuition reimbursement
Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer atcareers.autozone.com
An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources
Fair Chance Statement: An applicants criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense and the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the New York City Fair Chance Act and the Philadelphia Fair Chance Hiring Act.
As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors.
Philadelphia Fair Chance poster:
https://www.phila.gov/media/20**********47/Fair-Chance-Hiring-law-poster.pdf
Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team.
Compensation Range (USD): MIN 16.0 - MID 16.38 - MAX 16.76
By applying, you consent to your information being transmitted by snagajob to the Employer, as data controller, through the Employers data processor SonicJobs.
See Autozone Terms & Conditions at ********************************* AndConditions and Privacy Policy at ********************************* AndConditions#privacy Policy and SonicJobs Privacy Policy at ******************************************* and Terms of Use at *********************************************
Front Line Cosmetic Manager
Irvine, CA Job
CarMax, the way your career should be!
At CarMax, all new managers complete a structured four-month training program to ensure they are prepared to succeed in their new role. The Front-Line Manager in Training is a training and development program designed to give a new CarMax manager the tools they need to assume the role of a Front-Line Manager within the Service Operations department. All Front-Line Managers in Training must successfully complete the training program before taking on the role of a Front-Line Manager. This is a second shift position with hours 230p-1230am Monday through Friday, with occasional Saturdays.
Training includes learning the following:
• Roles and responsibilities of functional areas within Service Operations
• End to end production process including inventory management, cosmetic and mechanical repair
• Fundamental management skills of leaders at CarMax through our Management Development Program
Upon successful completion of the Front-Line Manager in Training Program, the new Manager will be placed in one of the following roles: Flow Mechanical Manager, Flow Cosmetic Manager, Flow Supply Manager, Inventory Manager, or Service Manager.
Principle Duties & Responsibilities:
Ability to demonstrate learnings throughout the training program
Support the execution of store procedures and processes
Successfully complete the Management Development Program
Qualifications:
3+ Years of experience as a Manager experience preferred
Work through and manage a team to achieve goals
Read, interpret and transcribe data in order to maintain accurate records
Demonstrate the ability to multi-task
Speak and listen effectively in working with customers/associates, both in person and over the phone
Demonstrate computer skills with a variety of common and proprietary software
Possess a valid Driver's License
Working Conditions:
Combination of indoor and outdoor work environment; may include working in noisy situations and/or inclement weather conditions.
Requires walking or standing for extended periods of time.
Variety of work schedules with shifts that may include nights, weekends, and holidays
Occasional travel to other work locations
Follow all CarMax, state and federal policies, rules and regulations, including, but not limited to: O.S.H.A., and EPA, Personal Protective Equipment, proper waste disposal in required areas, attendance, Asset Protection, Integrity and Standards of Professional Appearance
Wears CarMax clothing (acquired through the company store) at all times while working in the store
Customer Service Advisor
Lodi, CA Job
Jiffy Lube Service Advisors are responsible for creating a positive guest experience and providing the highest level of customer satisfaction.
During face-to-face customer interaction, the Service Advisor offers service recommendations, impartial advice, and detailed service information and communicates any concerns or special circumstances that impact overall satisfaction.
This is an important job in our Jiffy Lube stores and critical to our success. And every J-Team member receives comprehensive training from Jiffy Lube University, our award-winning training program. We even offer Ace Accreditation of up to 32 college credits for completion and certification of Jiffy Lube University courses.
Benefits:
Health Insurance
Physical Qualifications:
Must be able to operate equipment such as overhead and floor-mounted oil and grease guns, transmission machines, air conditioner service machines, radiator service machines, hand tools, and basic shop equipment.
Must be able to lift and move work-related items up to 50 pounds
Must be able to push, pull, lift, and bend at the knees and waist, twist body at the waist, raise and hold arms overhead, and turn head-neck-shoulders as needed
Job Duties Include, but are not limited to:
Providing Jiffy Lube Guests' with exceptional and world class customer service
Understanding the full range of Jiffy Lube products and services
Accurately capturing guests' product needs and providing updates throughout the process
Offering our guests options that are tailored specifically to their automotive needs
Giving impartial advice to ensure that our guests are aware of Manufacturer
time and mileage recommendations
Performing Jiffy Lubes' Signature Service oil change (as required), replacing fluids, filters, wiper blades and other preventative maintenance services.
Qualifications:
Previous experience is essential and requires a minimum of 1-year working for a dealership, automotive shop, tire center or quick lube. Simply put, we're looking for people who can provide exceptional customer service.
Valid driver's license required.
Must successfully pass a background check.
Must possess the ability to effectively communicate in English, both verbally and in writing.
Business Model & Culture:
Fast-paced and team-oriented environment
World-class JLU training to meet all challenges
Customer-driven building strong relationships
Value teammates and recognize their contributions
Being inclusive and having equal access to opportunity
Design Consultant, (Modesto, CA)
Sacramento, CA Job
A Home Depot Installation Services (HDIS) Design Consultant is responsible for selling the Company's exterior and interior product and services to customers. The Design Consultant's primary responsibility is outside sales visits to customer homes and trade shows. Although sales efforts and incidental activities may take place at a customer's home or through virtual channels, a Design Consultant will spend the majority of his or her working time traveling and away from a dedicated office environment. Design Consultants will travel to customer's homes to make sales calls, assess customer needs, make individually-tailored product recommendations , develop and negotiate customized price quotes, present warranty information and financial options that meet the customer's needs and maintain/drive profitability. The Design Consultant will also complete required sales contracts and paperwork, and take measurements using industry standard methods to ensure orders meet required installation specifications. The Design Consultant is responsible for proactively soliciting and acquiring new customers inside assigned THD stores and during industry events (such as Home Shows). To drive sales and increase the pipeline of potential customers, a Design Consultant will travel to their assigned stores, maintain local relationships, educate store associates on HDIS offerings, and bring awareness to HDIS programs.
Key Responsibilities:
* Travel and engage in outside sales activities, primarily in customers' homes. Conduct professional and compelling sales presentations. Adapt quickly to changing customer needs and effectively advocate HDIS solutions.
* Conduct incidental activities necessary to complete sales (e.g., assessing customer needs, develop price quotes, measure product specifications, etc.)
* Present warranty and available financing options to customers. Prepare for appointments, commute to/from appointments and process sales-related paperwork.
* Prospecting for new customers both inside and outside of assigned THD store and participate in scheduled industry events. Proactively seek out new referrals and develop and maintain relationships with store management and associates. Attend sales and store team meetings to continually improve sales techniques and learn about HDIS product offerings.
Direct Manager/Direct Reports:
* This position reports to a Sales Manager
* This position has no direct reports
Travel Requirements:
* Typically requires overnight travel less than 10% of the time.
Physical Requirements:
* Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
* Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.
* Requires regular and frequent local travel
* Access to reliable transportation will be required
* Reimbursement for travel will be available as required by state and federal law
Minimum Qualifications:
* Must be eighteen years of age or older.
* Must be legally permitted to work in the United States.
Preferred Qualifications:
* 3-5 years of prior in-home or virtual sales experience
* Prior home improvement industry experience
* Prior experience with successful lead generation
* Computer and application skills and use of varied technology (email, iPad, apps, etc.)
Minimum Education:
* The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
* No additional education
Minimum Years of Work Experience:
* 3
Preferred Years of Work Experience:
* No additional years of experience
Minimum Leadership Experience:
* None
Preferred Leadership Experience:
* None
Certifications:
* Design Consultants are expected to maintain 55 hours open calendar time per week (including weekends) to support customer appointments and for prospecting new customers.
Competencies:
* None
Labor Relations Manager - Western Division
Sacramento, CA Job
The Manager Labor Relations position will assist in creating and implementing labor and employee relations programs and provide labor relations support, guidance and training to AR/HR field teams, as needed. The position will help with any labor or employee relations issues, and will provide essential analysis of labor relations and employee trends to further enhance the company culture.
Must reside in CA, NV, AZ, UT, CO, or NM.
Key Responsibilities:
* 50% - Program Management/Project Management - Partner with senior managers and HR teams to create, deliver and sustain positive associate relations programs and best practices; Develop and deliver training programs in all labor/associate relations areas, on an intervention and proactive basis; Provides support in coordinating and compiling data, reports, and communication materials needed during union organizing counter campaigns; Manage projects and labor relations initiatives that support the labor relations strategy.
* 50% - Program Optimization and Implementation - Manage the labor and associate relations research and analysis programs and processes to determine patterns and trends and their impact on the organization, along with creating leadership level reporting on identified trends and emerging labor and associate relations concerns; Manage and lead the efforts in monitoring external labor activity and trends, including responsibility for creating reports for field and company leaders.
Direct Manager/Direct Reports:
* This position reports to the Director of Labor Relations
* This position has 0 direct reports
Travel Requirements:
* Typically requires overnight travel 5% to 20% of the time.
Physical Requirements:
* Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.
Working Conditions:
* Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
* Must be 18 years of age or older.
* Must be legally permitted to work in the United States.
Preferred Qualifications:
* Working knowledge of Microsoft Office Suite
* Working knowledge of presentation software (e.g., Microsoft PowerPoint)
* Demonstrated ability to collaborate and work effectively with cross-functional teams
* Demonstrated project management skills
* Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
* Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
* Excellent written and verbal communication skills
* Experience working with employment laws; must have thorough knowledge of state and federal employment laws
* Advanced degree in human resources or industrial relations
* Retail and/or distribution experience
* Ability to build relationships and partner successfully with all levels of the organization
* Ability to function effectively in a corporate / executive setting as well as on the ground in a store or distribution center
Minimum Education:
* The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education:
* The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Minimum Years of Work Experience:
* 2
Preferred Years of Work Experience:
* 2
Preferred Leadership Experience:
* 1+ year of previous leadership experience
Competencies:
* Action Oriented
* Being Resilient
* Decision Quality
* Manages Ambiguity
* Collaborates
* Manages Complexity
* Optimizes Work Processes
* Plans and Aligns
* Situational Adaptability
* Balances Stakeholders
* Communicates Effectively
* Manages Conflict
* Resourcefulness
* Able to handle sensitive and confidential information appropriately
Market General Manager (Greater Stockton)
Stockton, CA Job
Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch.
be your best self
At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us!
Purpose of Job:
This position will be responsible for successful management of company owned distributorship to meet or exceed all operational and financial goals, including gross profit generating and lead acquisition strategies.
Job Components:
Accountable for the P&L and budget performance for the operation.
Review, monitor and analyze weekly scorecard and monthly financials to identify variances to FY financial plan and design and implement action plans to address deficiencies.
Actively manage AR to maintain acceptable level for operation.
Develop and implement action plans for accounts with unacceptable AR balances.
Participate in developing annual operation budget.
Manage inventory to coincide with selling activity to ensure proper levels.
Plan for and identify root causes of inventory deviation through cause and effect analysis and design and implement action plans to address deficiencies.
Manage Dealer Inventory Optimization (DIO) for maximum sales efficiency.
Review, monitor and analyze tools on smart dashboard to identify markets that may be declining and design and implement action plans to address decline.
Understands key account hierarchy, visits and maintains relationships with key account decision makers at each.
Manage dealer erosion.
Develops expertise with regards to product and service competition in respective market.
Key contact for complaints received by operation.
Investigate all complaints and respond back to complaining customer within reasonable timeframe.
Work with sales team to acquire new business within region.
Formulates, develops, implements and measures market strategies penetration in respective market.
Communicate Enterprise initiatives, IOT goals and Regional objectives to operation staff to ensure clarity and alignment.
Establish set weekly meetings with operation staff.
Provide annual performance reviews to all operation staff.
Hire and promote individuals based on the proven behaviors that align with 5 requirements, 1 standard and the competencies identified for success for given job position.
Manage labor to meet utilization objectives for operation.
Provide performance management utilizing progressive discipline process.
Provide recognition and reward for team members that demonstrate outstanding performance
Provide consistent training and coaching to develop team members knowledge, abilities and skills.
Ensures data integrity and timely submittals into reporting systems.
Ensures compliance with all IOT standard operating procedures, including OSHA, and DOT compliance.
Focuses on development of best practices that provide greater productivity and efficiencies and drive distributorship revenue goals.
Manage routing procedures to ensure maximum utilization of equipment and manpower.
Provide on-going feedback for continuous process improvement
Carry out Enterprise tests as needed.
Support Enterprise initiatives from other business units as well as IOT.
Qualifications:
Minimum of 5 years proven managerial experience is required
Previous experience in a Warehouse or Distribution environment a plus
Computer skills including Word and Excel preferred
Knowledge of battery or automotive systems a plus
Fosters teamwork - Interest, skill and success in getting groups to learn to work together cooperatively.
Strong Communication - both oral and written
Detail oriented - Pays careful attention to details.
Interpersonal awareness - Notice, interpret and anticipate others' concerns and feelings
Plans and organizes - Lays out tasks in a logical and orderly sequence. Establishes and follows through on priorities.
Results oriented - Is intent upon achieving practical results. Concentrates attention on making things happen.
Responsive - Reacts promptly to suggestions and requests.
Actively and frequently seeks input from others.
Managing Performance - Takes responsibility for team members performance. Utilize clear goals, expectations, feedback and addresses performance problems and issue promptly.
Customer Focused - Focuses on satisfying customers
Entrepreneurial Orientation - Looks for and seizes profitable business opportunities; willingness to take calculated risks to achieve business goals.
Initiative - Identifying what needs to be done and doing it before being asked to or required by the situation.
Battery business knowledge
Scope Data:
Contacts are internal - (Operation Directors. Market General Managers, ACES, NAC, HO staff) and external (Customers). This position operates with high degree of relational interaction and minimal supervision. Must build and maintain relationships across Enterprise associated with source data of all types.
Work Environment:
Ability to sustain posture in a seated position for prolonged periods of time.
Regularly required to use hands to grasp or handle, talk and hear, stand and walk.
Specific vision abilities include close vision, depth perception and ability to adjust focus.
Ability to occasionally lift and/or move 50+ lbs.
May be exposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles, toxic or caustic chemicals.
Prolonged use of personal computer & telephone.
Ability to operate a motor vehicle.
Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.
Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.
Salary Requirements
$66,720-$85,000
Benefits Information
Installation Coordinator (San Leandro, CA)
San Leandro, CA Job
The HDIS Installation Coordinator operates as an internal and external customer support expert that helps build, manage, and facilitate an excellent customer experience. Installation Coordinators assist customers and Install Field teams. Installation Coordinators are expected to direct the flow of jobs based on various needs of the business and are responsible for monitoring job statuses for all interior and exterior product lines, scheduling pre-installation inspections with customers, completing job movement tasks, and managing the services process in the branch. Installation Coordinators are expected to be the main point of contact between the customer and The Home Depot for all job-related needs. This position meets and exceeds performance metrics relating to timely completion of paperwork and efficient movement of jobs within their book of business while contributing to the goals of installing 100% backlog.
Key Responsibilities:
* 35% Customer Experience - Initiates and maintains regular communication with customer across the install life cycle, ensures timely customer follow-up, and resolves open questions. Facilitates customer satisfaction from point-of-sale through follow up service and provides ongoing support for job-related issues
* 25% Job Process Support - Communicates and coordinates with internal and external branch partners throughout the organization including the Branch Support Center (Exteriors), Sales, Installation, and any others as necessary for all job level inquires and assists team with customer escalations and exceptions. Assists in supporting branch operations and efficient movement of jobs
* 40% Operations - Facilitates efficient intake and management of all open jobs across the install life-cycle, reviews paperwork for accuracy, works with customers to collect payment, schedules Pre-Installation inspections, completes data entry requirements, places material orders for interior product lines, and processes labor bills for 3rd party Services Providers. Manages intake of service tickets and schedules services with customer, as necessary
Direct Manager/Direct Reports:
* This position reports to the District Installation Manager
* This position has 0 Direct Reports
Travel Requirements:
* Typically requires overnight travel less than 10% of the time.
Physical Requirements:
* Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
* Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
* Must be eighteen years of age or older.
* Must be legally permitted to work in the United States.
Preferred Qualifications:
* Knowledge or experience in the home improvement or construction industry is preferred and prior clerical and/or administrative background
* Excellent interpersonal and customer service skills with a strong sense of urgency and problem-solving skills
Minimum Education:
* The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
* No additional education
Minimum Years of Work Experience:
* 1
Preferred Years of Work Experience:
* No additional years of experience
Minimum Leadership Experience:
* None
Preferred Leadership Experience:
* None
Certifications:
* None
Competencies:
* Self- motivated and must have initiative to complete tasks with little or no direction
* Strong communication skills, both written and verbal
* Strong organizational skills and attention to detail and ability to work in a fast paced environment
* Computer skills with proficiency in Microsoft Office
* Proven ability to manage multiple tasks simultaneously; keep accurate records and follow-up as necessary to complete customer's job accurately and on time
Sr. Field Mechanic
Pico Rivera, CA Job
Must live within 20 miles of Pico Rivera, CA Schedule: Monday - Friday; 7am - 3:30pm The Sr Field Rental Technician is an experienced, highly skilled mobile repair technician performing repairs on many types of rental construction equipment. Types of equipment ranging from earthmoving, aerial, landscaping, and material handling equipment. Majority of repairs will be on a jobsite or in a mobile environment. Repairs will range from general repairs and maintenance, up to more complex repairs on hydraulic, electrical and diesel engines.
This position reports directly to the Rental Repair Supervisor (RRS) supporting the overall service efforts at the Rental Operations Facility (ROF), but primarily repairing and servicing current customers with repair needs in the field. The Sr Field Rental Tech will also play a key role to teach and train other associates passing on their in-depth rental repair and equipment knowledge.
This position will be required to be on call with rotating schedule including nights and weekends and will performs other duties listed on this job descriptions as well as other duties assigned by the Rental Repair Supervisor.
Key Responsibilities:
* 10% Communicate Operating Procedures - Provides expert knowledge to all Rental associates and customer in the proper operation of the equipment and standard operating procedures
* 70% Diagnose, Maintain and Repair Equipment - Diagnose, maintain and repair all components of the machine, including gas and diesel engines, hydraulics, electrical systems, fuel systems, and brake systems
* 10% Document Work - Documents all work performed on tablet technology, including completion of work orders to capture parts usage and labor, performing parts inventory counts, etc.; Performs aerial lift inspections according to required checklist
* 5% Operate Forklift - Safely operates forklift to load, unload, and move equipment and materials in the shop and yard
* 5% Proper Storage and Disposal of Materials - Follows safety protocol, including proper storage of supplies and fuel, proper disposal of waste oils and fluids, and proper lifting and moving of materials and equipment
Direct Manager/Direct Reports:
* This position typically reports to Rental Repair Supervisor
* This position has 0 Direct Reports
Travel Requirements:
* Typically requires overnight travel less than 10% of the time.
Physical Requirements:
* Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
Working Conditions:
* Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.
Minimum Qualifications:
* Must be eighteen years of age or older.
* Must be legally permitted to work in the United States.
* Experience and ability to perform advanced troubleshooting and repairs on electrical systems, hydraulic systems, and diesel engines
* Ability to read and understand detailed schematics (electrical and hydraulic) to determine source of mechanical failure
* Ability to read technical and service manuals
* Competent in the use of tablet and computer technology to document service work
* Ability to consistently and accurately document work performed
* Good communication and organization skills
* Ability to multi-task, prioritize, and work efficiently
* Ability to work independently
* Experience, ability and desire to provide an excellent customer service
* Ability to safely lift 80 lbs minimum
* Ability to operate in extreme outdoor working conditions
* Requires a valid driver's license with safe driving record in order to drive in a CMV capacity, including passing a road test and obtaining a DOT medical certificate
* Must be at least age 21 to drive in a CMV capacity
* Working knowledge of handheld technology (smartphone, laptop, tablet)
Preferred Qualifications:
* Working knowledge of Microsoft Office Suite
* Demonstrated ability to collaborate and work effectively with cross-functional teams
* Demonstrated project management skills
* Excellent written and verbal communication skills
* Resides within 45 miles of target city (ROF Location)
* 5+ years of road tech experience in the equipment rental industry
* Ability to self-direct and work independently
* Maintain a professional appearance and provide a positive company image
* Able to adapt to unforeseen circumstances, including weather, traffic, and business needs
* Effective in organization, prioritization, problem solving, and troubleshooting skills
Minimum Education:
* The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
* No additional education
Minimum Years of Work Experience:
* 5
Preferred Years of Work Experience:
* No additional years of experience
Minimum Leadership Experience:
* None
Preferred Leadership Experience:
* None
Certifications:
* None
Competencies:
* Action Oriented
* Being Resilient
* Business Insights
* Courage
* Decision Quality
* Manages Ambiguity
* Collaborates
* Ensures Accountability
* Situational Adaptability
* Values Differences
* Communicates Effectively
* Customer Focus
Flooring Measure Tech (Part-Time) Pleasanton, CA
Pleasanton, CA Job
The Measure Technician (In-Home Advisor) works independently in a traveling field role in support of The Home Depot's Field Services Organization. The Measure Technician's role is to provide quality professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations. This position is responsible for performing in-home measure appointments, including creating, maintaining, and improving customer relationships while interacting with customers daily. This position supports sales, product inquiry, taking in-home measurements, and coordinating installations within the Measurement Services center Field Services Organization. This position is responsible for providing a positive customer experience, through accurate measurements, calculations, quote review and presentation. This associate primarily travels to appointments and conducts work within a pre-defined geographical area, but also may provide services support to company locations. All actions are completed with company issued devices. This position focuses on achieving various services goals, including customer service, measure accuracy and timeliness, and sales productivity. The Measure Technician reports directly to the Assistant Market Manager.
Key Responsibilities:
* 60% Appointment Measures - Complete daily routes for pre-assigned measure appointments as efficiently and accurately as possible.
* 4% Collaboration - Cooperate with Associates, Supervisors, and Managers to complete all other work activities as assigned.
* 1% Compliance - Follow all policies, procedures, and adhere to work schedule.
* 35% Customer Service - Ask customers open ended questions and listen to responses about their projects and product needs. Describe features and benefits of merchandise as well as steps involved in completing projects. Demonstrate product and services knowledge in answering customer questions. Identify opportunities to engage customers in other services programs.
Direct Manager/Direct Reports:
* This Position typically reports to the Assistant Market Manager
* This Position has up to 0 Direct Reports
Travel Requirements:
* Travel between locations required.
Physical Requirements:
* Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
Working Conditions:
* Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
Minimum Qualifications:
* Must be 18 years of age or older
* Must be legally permitted to work in the United States
* Reliable Transportation
Preferred Qualifications:
* None
Minimum Education:
* The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED
Preferred Education:
* The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED
Minimum Years of Work Experience:
* 1+ years of previous related work experience
Preferred Years of Work Experience:
* 1 + years of previous related work experience
Minimum Leadership Experience:
* No previous leadership experience
Preferred Leadership Experience:
* No previous leadership experience
Certifications:
* None
Competencies:
* Action Oriented
* Collaborates
* Communicates Effectively
* Customer Focus
FRONT END DEPT/LEADER
Simi Valley, CA Job
Embrace the Customer 1st strategy to create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve the Front-end performance goals and best practices. Drive the department in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Direct and supervise all functions, duties and activities for the Front-end department. Responsible for the execution of best practices, goals and established standards for the department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Based in California, Ralph's merged with The Kroger Company in 1998. Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Ralphs family!
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call ************ or contact the location's management.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page!
Minimum
* Effective communication skills
* Knowledge of basic math
* Ability to handle stressful situations
* Retail or Customer Service experience
* Front-end experience
Desired
* High school diploma or equivalent
* Front-end Supervisor
* Management experience
* Retail experience
* Second language: speaking, reading and/or writing
* Promote trust and respect among associates.
* Communicate company, department, and job specific information to associates.
* Collaborate with associates and promote teamwork to help achieve company/store goals.
* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
* Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products.
* Responsible for maintaining records and paperwork required for company and federal compliancy: Anti-money Laundering
* Monitor and control supply expenses for the department.
* Manage cash control, sales and cash items and records for the store.
* Manage the scheduling of Front-end associates to provide adequate department coverage.
* Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
* Develop and implement a department business plan to achieve desired results.
* Create and execute sales promotions in partnership with store management.
* Implement the period promotional plan for the department.
* Stay current with present, future, seasonal and special ads.
* Monitor and control expenses for the department.
* Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
* Responsible for the department associates are current and compliant with company training standards.
* Adhere to all food safety regulations and guidelines.
* Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
* Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
* Notify management of customer or employee accidents.
* Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
* Adhere to all local, state and federal laws, and company guidelines.
* Supervise and coach direct reports in the performance of their duties; complete performance reviews and provides feedback to direct reports.
* Ability to work cooperatively in high paced and sometimes stressful environment.
* Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
* Ability to act with honesty and integrity regarding customer and business information.
* Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
* Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
* Must be able to perform the essential functions of this position with or without reasonable accommodation.
Reconditioning Associate
San Jose, CA Job
6072 - Capitol Expressway - 750 West Capitol Expressway, San Jose, California, 95136
CarMax, the way your career should be!
Under general supervision, responsible for zone maintenance, vehicle receiving & shipping, inventory scanning, vehicle movement (both on and off lot), lot wash/merchandising, taking and uploading photos to carmax.com, as well as providing exceptional customer service.
Principle Duties & Responsibilities:
• Execute processes as defined by work instructions and/or standardized work
• Participate in problem-solving and continuous improvement activities with team
• Participate in training of new associates with guidance of Inventory Associate II and/or the Manager
• Provide outstanding customer service to both internal and external customers
• Ensure daily lot maintenance and security of the display areas and work-in-progress zones
• Secure and receive vehicles that are shipped to CarMax
• Prep vehicle and title packets for shipping to other locations
• Complete scanning of vehicles to ensure accurate product status
• Complete wash and vacuums for customer returns and loaner vehicles
• Complete front-lot wash
• Perform Photo Station process
• Drive vehicles on and off lot for repairs/storage
• Provide support to Auctions. (if applicable).
• Responsible for workplace cleanliness and organization in accordance with CarMax 5S standards
• Complete duties as assigned by Flow Inventory Associate IVs and Managers
Minimum Qualifications/Requirement
Position requires the following:
• Current driver's license and meet the CarMax DSEPS standards
• Ability to read, interpret, and transcribe data in order to maintain accurate records
• High School diploma or equivalent work experience preferred
• Ability to execute processes as defined by work instructions and/or standardized work
• Complete Inventory Associate Workstation Certifications & Assigned Workday Learnings
• Ability to safely lift up to 50lbs
Working Conditions:
• Indoor and outdoor environments may include working at times in noisy and/or inclement weather conditions.
• Flexible work hours, with shifts that may include nights, weekends, and holidays
• Requires walking or standing for extended periods of time in a high-energy, fast-paced working environment.
• Wears CarMax clothing (acquired through the company) at all times working in the store.
• Follow all CarMax, O.S.H.A., and EPA standards, including the use of Personal Protective Equipment, and proper waste
disposal in required areas.
• Adhere to all CarMax policies, including Attendance, Asset Protection, Integrity, TAWR, and Standards of Professional Appearance.
Disclaimer and Approvals:
This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of
publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax, with or without notice.
This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of
management authorized to modify and such responsibilities.
CarMax is an Equal Opportunity Employer by both policy and practice and subscribes to federal and state laws which forbid discrimination because of race, color, age,
religion, sex, national origin, or disability. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the
associate or CarMax. This at-will employment relationship will remain in effect throughout an associate's employment with CarMax unless it is modified by a specific,
express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral
or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company
and its Associates.
The hourly rate for this position is:
$23.94 - $30.22
Benefits:
Except as otherwise required by state law, those considered part-time are eligible for sick time only in states that mandate it and amounts are accrued on a per pay period basis and range from 24 hours to unlimited based on state rules. In Washington, part-time Associates receive sick leave consistent with state law. Part-time Associates are also eligible for between 8 hours and 40 hours per year of vacation based on their length of service and subject to a 1 year waiting period. Part-time Associates are also eligible for 4 hours of Floating Holiday Time each calendar year subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
Contractors' Warehouse - Order Picker & Delivery Driver
Oxnard, CA Job
Non-CDL driver associates are responsible for driving box trucks under 26,000 lbs. gross weight or smaller for the purpose of completing customer deliveries to their homes or businesses. Responsibilities include, but are not limited to loading, unloading, lifting, and transporting merchandise in order to serve our customers. Associates will be required to interact with customers, warehouse leaders and associates, and store leaders and associates. Associates will also be expected to systemically update orders via a handheld device.
Key Responsibilities:
* 50% - Customer Service - Direct customer interaction and customer service.
* 50% - Driving and Deliveries - Driving and delivering product to our customers at minimum 50% of the time - TASKS (associated w/ responsibility above): Drive a non-CDL vehicle (box trucks and flatbeds under 26,000 lbs. gross weight or smaller) on local routes; Communicate delivery updates to customers and stores; Load the truck in an efficient manner for unload and confirm customer orders; Climb in and out of delivery cab to accommodate customer deliveries throughout the day; Perform overtime as required to accomplish deliveries and maintain customer satisfaction. Systemically updating the status of orders - Ensure all systemic updates to orders are accurately and timely entered into handheld device.
Direct Manager/Direct Reports:
* This Position typically reports to the Assistant Store Manager
* This Position has 0 Direct Reports
Travel Requirements:
* Typically requires overnight travel less than 5% of the time.
Physical Requirements:
* Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.
Working Conditions:
* Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
* Must be legally permitted to work in the United States.
* Must be 21 years of age or older
* Valid, active Driver's License
* Clean Motor Vehicle Record
* Ability to load and unload heavy items up to 70 lbs.
* Must pass DOT physical, criminal check and drug screen
* Must be familiar with local and surrounding areas
* Ability to read a GPS and follow directions
Preferred Qualifications:
* None
Minimum Education:
* The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
* The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Minimum Years of Work Experience:
* None
Preferred Years of Work Experience:
* 1
Minimum Leadership Experience:
* No previous leadership experience
Preferred Leadership Experience:
* No previous leadership experience
Certifications:
* None
Competencies:
* Action Oriented
* Courage
* Manages Ambiguity
* Nimble Learning
* Collaborates
* Situational Adaptability
* Communicates Effectively
* Customer Focus
Business Office Associate
Pleasanton, CA Job
6068 - Pleasanton - 2750 Stoneridge Drive, Pleasanton, California, 94588
CarMax, the way your career should be!
Under general direction from the Business Office Manager, this position is responsible for providing exceptional customer service in a fast paced, team-oriented environment through the facilitation of the sales, auction, and appraisal process. These processes include responsibility for cash management, processing and auditing of paperwork associated with sales, and providing exceptional customer service by answering questions and handling incoming calls.
What you will do - Essential Responsibilities:
Assists store personnel and all store departments in their daily functions while adhering to CarMax guidelines
Provides customer service by greeting customers, balancing overflow traffic, listening to and answering customer questions and explaining paperwork process.
Seeks win/win solutions for the customer and partners appropriately
Processes paperwork associated with retail/wholesale automobile sales may include printing daily reports, maintaining deal jackets, contacting finance companies regarding contracts, obtaining required information regarding registration and/or titling, processing reassignments, and auditing completed paperwork
Processes auction sales, dealer registration, and/or appraisal lane purchases to include the collection of titles (calls and follow up),
payoffs, proper paperwork and signatures from customers in order to send the appropriate documentation to the Home Office for the funding of drafts
Manages multiple pay types including receiving and counting money, distributing funds, preparing deposits and handling of the safe with
considerations to security and loss prevention.
Processes paperwork affiliated with the state DMV. This may include submitting paperwork necessary to title or and register a vehicle for a customer after the sale or obtaining a title for a customer after the sale.
Mentor new Business Office Associates, as well as, train other store departments on Business Office process and procedure
Clerical responsibilities may include, but is not limited to: copying, filing, reconciliation of missing dealer plates or information and data entry into Microsoft Excel and proprietary systems as required for logging vehicle registration tags.
Answers multi-line phone system, responds to callers' needs and direct calls as appropriate.
Learn and succeed as part of a team:
Pleasant, but noisy office environment
Numerous distractions and disruptions due to incoming communication
May require walking or standing for extended periods of time
Variety of work schedules with shifts that do include nights, weekends, and holidays.
Wear CarMax clothing (acquired through the company) at all times while working in the store
Qualifications:
Work requires ability to:
Read, interpret and transcribe data in order to maintain accurate records
Use resources and partnership to balance the needs of the customer and the business
Understand numeric filing system
Use word processing, spreadsheet and other programs, displaying intermediate PC skills
Ability to prioritize and multi-task in a deadline oriented environment which requires above average organizational skills and attention to detail
Lift objects that weigh as much as 15-20 lbs
Speak and listen effectively in dealing with both internal and external customers, in person, over the phone, and written
Complete CarMax provided training as required
Develop partnerships with Sales team and other departments in order to provide quality customer service
Maintain confidentiality of all records, files and reports within the scope of the position
Report Asset Protection and/or Human Resource related issues to management
The hourly rate for this position is:
$18.10 - $29.10
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:
To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
Sales Consultant
San Diego, CA Job
7653 - Kearny Mesa - 7766 Balboa Ave, San Diego, California, 92111
CarMax, the way your career should be!
Driven by the desire to provide an iconic customer experience
At CarMax, we ensure customers can buy the vehicles they want in a way that suits them. That demands a special kind of sales consultant: one who takes time to build relationships with customers in order to understand their true needs. Join us, and you will help each customer purchase the right car, not the most expensive one. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.
What you will do - Essential responsibilities
Use your knowledge of CarMax inventory to assist customers in finding a vehicle that meets their needs
Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications
Complete all relevant records and documentation to ensure smooth transactions for our customers
CarMax pays new Sales Consultants a competitive wage while training and through the first 640 hours of selling.
Learn and succeed as part of a team
This is a high energy sales environment where you will work as a team to meet goals and we'll give you everything you need to be successful. Auto sales experience is not necessary - we provide paid training and a personal sales mentor who is dedicated to your ongoing development. Bring us your ability to connect with people and build relationships, and we'll help you succeed. The prospects are bright for sales professionals who aspire to become mentors, managers and business leaders, and who are ready to work and learn as part of a team.
Qualifications and requirements
Sales and customer service experience, in an area such as retail, is preferred
Good listening skills and a strong customer focus
High level of self-motivation
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For .
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
The hourly rate for this position is:
$20.00 - $20.00
Incentives:
In the state of California this position is eligible for incentives and bonuses.
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commissioned are eligible:
To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
FROZEN FOOD/LEAD CLERK
Downey, CA Job
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the department. Support the day-to-day functions of the Frozen Foods operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Based in California, Ralph's merged with The Kroger Company in 1998. Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Ralphs family!
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call ************ or contact the location's management.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page!
Minimum
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
* Ability to handle stressful situations
* Must be at least 18 years of age
Desired
* High school education or equivalent preferred
* Management experience preferred
* Retail Experience
* Second language (speaking, reading and/or writing)
* Promote trust and respect among associates.
* Communicate company, department, and job specific information to associates.
* Collaborate with associates and promote teamwork to help achieve company/store goals.
* Establish performance goals for department and empower associates to meet or exceed targets.
* Develop adequate scheduling to manage customer volume throughout hours of operation.
* Train and develop associates on performance of their job and participate in the performance appraisal process.
* Adhere to all local, state and federal laws, and company guidelines.
* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
* Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
* Display a positive attitude.
* Develop and implement a department business plan to achieve desired results.
* Understand the store's layout and be able to locate products.
* Create and execute sales promotions in partnership with store management.
* Inform and educate department associates about current, upcoming and special in-store promotions especially promotions that affect frozen foods.
* Prepare and submit seasonal critiques for the sales and merchandising supervisor.
* Stay current with present, future, seasonal and special ads.
* Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
* Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
* Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs..
* Plan, organize and supervise the inventory process.
* Train department associates on inventory/stocking and Computer Assisted Ordering.
* Adhere to all food safety regulations and guidelines.
* Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
* Must be able to perform the essential functions of this position with or without reasonable accommodation.
Sr. Manager HDDC Builder Sales (West)
San Diego, CA Job
The Sr. Manager HDDC Builder Sales will work to attract, on developing and maintaining strong relationships with custom builders, remodelers and designers. This leader will work with outside sales and Design Center associates to enhance client experience for our target customer. They will provide guidance and mentorship for associates working with builders in order to create a high performing team environment. The Sr Manager will work closely to track sales effectiveness, performance metrics, and partner with leaders to drive improvement and sustainability. This leader will focus on building and identifying new business opportunities, enhancing customer satisfaction, and executing effective sales strategies.
Key Responsibilities:
* Drive large cross-functional projects focusing on bringing value to Home Depot through store operations process improvement
* Liaison with internal and external clients, operations staff, senior management/officers and others affiliated with project team
* Create and maintain multiple project work plans
* Manage issues and roadblocks faced during life of project and ensure issues are resolved
* Partner cross-functionally with Operations process teams and all other SSC functional areas in driving change within Home Depot
* Use high-level strategic thinking to see the big picture, solve multi-faceted problems, understand the fundamental parts of the problems throughout the organization at all levels
* Identify new, effective processes that are likely to add value to the stores bottom line
* Determine goals, direction and action steps necessary to maximize short-term and long-term success of projects in departments
* Ability to select, retain and motivate high caliber cross-functional staff including direct reports and full-time resources committed to project from other functional areas
* Identify and correct key operational areas of improvement within Home Depot's core business.
Direct Manager/Direct Reports:
* Reports to Director, Pro - The Home Depot Design Centers.
Travel Requirements:
* Typically requires overnight travel less than 10% of the time.
Physical Requirements:
* Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
* Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
* Under constant pressure to continuously meet tight deadlines, demanding quotas and/or must regularly deal with difficult situations.
Minimum Qualifications:
* Must be eighteen years of age or older.
* Must be legally permitted to work in the United States.
Preferred Qualifications:
* A minimum of 10 years of industry-related sales experience, with at least 5 years in a management or leadership role.
* Proven track record of achieving sales targets and driving team performance.
* Strong interpersonal and communication skills, with the ability to build rapport with team members, vendors, and customers.
* Excellent organizational and time management abilities, with a keen attention to detail.
* Problem-solving mindset and demonstrated leadership capabilities.
* Proficiency in digital tools and CRM software, particularly Salesforce.
* Self-motivated, adaptable, and able to manage multiple tasks effectively in a fast-paced environment.
Minimum Education:
* The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Minimum Years of Work Experience:
* 6
Competencies:
* Strong understanding of Operations and/or field knowledge
* Proven track record in managing projects
* Ability to influence others cross-functionally
* Strong quantitative, analytic and business accumen skills
* Strong critical thinking and decision making ability
* Broad, strategic, original thinking to resolve complex problems
Community Management Intern
San Jose, CA Job
Basic Qualifications * Should be a Student beginning or completing Senior year towards a Bachelor's degree * Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) * Willingness to work flexible schedule, including evening and weekend hours.
Preferred Qualifications
* Prefer the knowledge of store inventory control.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $17.00 per hour - $19.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range
Automotive Service Consultant
San Diego, CA Job
7653 - Kearny Mesa - 7766 Balboa Ave, San Diego, California, 92111
CarMax, the way your career should be!
Under general supervision, deliver exceptional customer service by acting as a liaison between the customer and retail technician (Traditional), or mechanical associate (Flow) on the phone before, during, and after the service/repair processes.
Principle Duties and Responsibilities:
♦ Meet and greet all service customers in a friendly manner conveying exceptional customer service skills and empathy throughout the entire customer interaction.
♦ Assist Service/Customer Operators with incoming service calls when needed.
♦ Accurately interview and document customer concerns.
♦ Establish specific call time with each customer to update them on the status of their vehicle and consistently meet those call time commitments, (This may require multiple calls to the same customer each day).
♦ Create repair orders, and route work to technicians or mechanical associates.
♦ Obtain accurate estimates and approvals for Extended Service Policy (ESP) claims.
♦ Consult with customers regarding needed repairs.
♦ Review repair orders for work performed and accuracy of all labor, parts and sublet documentation for billing. .
♦ Close and invoice repair orders.
♦ Clearly explain and communicate all recommendations/repairs/service/maintenance performed to ensure customer understanding.
♦ Collects service payments and manages cash including receiving and counting money.
♦ Balance a busy workload and properly dispatch work to the appropriate technician/mechanical associate. ♦ Ensure all customer concerns are addressed and resolved in a timely manner.
Job Specifications:
Work requires ability to:
♦ Demonstrate exceptional interpersonal, communication, and customer service skills.
♦ Demonstrate exceptional telephone etiquette and active listening skills.
♦ Provide exceptional customer service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes.
♦ Meet or exceed CarMax guidelines for customer satisfaction.
♦ Read, interpret and transcribe data in order to maintain accurate records.
♦ Intermediate computer skills, including spreadsheet knowledge.
♦ Successfully work with associates in other departments within the store.
♦ Perform multiple duties in a high-energy, fast-paced working environment.
♦ Demonstrate above average communication skills with the ability to speak and listen effectively when dealing with customers/associates, both in person and over the phone.
♦ Stay current in CarMax provided training in all areas of the Service process.
Working Conditions:
♦ Combination of both office and outdoor environment; may include working at times in noisy and/or inclement weather conditions.
♦ Requires walking or standing for extended periods of time.
♦ Flexible work hours with shifts that may include nights, weekends, holiday, and 12-hour days.
♦ Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.
♦ Adhere to all CarMax policies including, but not limited to: Code of Business Conduct, Attendance, Asset Protection, Integrity, Proper Recording of Time, Environmental Health and Safety, and Standards of Professional Appearance policies
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For .
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
The hourly rate for this position is:
$18.55 - $20.03
Incentives:
In the state of California this position is eligible for incentives and bonuses.
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commissioned are eligible:
To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.