Technical Support Specialist
Columbus, OH Job
Russell Tobin is looking for a Technical Support Representative based in Columbus OH for our client who is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services.
Job title: Customer Supp/Account Rep-Sr -IT
Location: Columbus OH
Duration: 6 months
Pay rate: $21.00/hour
Executive Summary:
The Service Desk Chat Agent is the first point of contact that support end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest level of customer service, the Service Desk Chat Agent answers incoming chats, tracks all information in a ticket tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Chat Agent is focused on achieving high levels of first call resolution and identifying opportunities to streamline/automate agent process. The Chat Agent will need to effectively run multiple chats concurrently while maintaining best in class service.
Expectation of Role:
• Customer Service Skills:
o Demonstrate active listening in order to gain an accurate understanding of the situation
o Being empathetic to the customer's situation while also showcasing advocacy and ownership of seeking resolution
o Acknowledging the sense of urgency for resolving the issue
o Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding
• Communicate effectively:
o Producing accurate detailed documentation consumable by end users, level two support, and problem management
o Maintain professionalism and netiquette to ensure messages are received as intended
o Respond timely via the chat platform to prevent delay or frustration
o Clearly document actions taken in ticketing record for tracking and data analytics
• Technical Proficiency:
o Leverage the chat tooling and ticketing platform effectively
o Provide high quality end-user technical support, related to enterprise software and hardware
o Ability to assess, triage, research, educate, and resolve incidents and requests regarding the use of application software products and/or infrastructure components
• Culture Carrier:
o Demonstrate the ability to collaborate with others
o Display a safe and positive attitude
o Adhere to policies and procedures and act in the best interest of the overall firm
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Problem solving skills
• Self Motivated
• Two to five years of chat experience
• Two to five years of proven, qualified related work experience in a comparable complex and fast paced work environment
• Preferred work experience in technical support role but not required
Required Education:
• High school diploma or GED with relevant work experience
Benefits Disclosure
“Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.”
General Liability Associate
Remote or San Francisco, CA Job
San Francisco
Hybrid Work Flexibility
This role requires a minimum of two in-office days per week, with the flexibility to work remotely for the remainder of the week. Our robust infrastructure ensures seamless communication, collaboration, and access to resources from anywhere.
About the Company
Manning Kass is a national civil litigation defense firm that stands out from the rest-every case and client matters. Established in 1994 with just sixteen attorneys, we have expanded over the past thirty years to more than 160 attorneys across seven offices, including major economic hubs like New York and Los Angeles.
About the Role
Our General Liability team represents restaurants, retail stores, and other businesses in a wide range of matters, premises liability, products liability and business litigation. Our practice also encompasses the defense of personal and catastrophic injury claims, and foodborne illness disputes. We are seeking a highly motivated and well-rounded General Liability Associate with at least two (2) years of experience in to join our team.
As an associate, you will work closely with experienced litigators and industry-leading partners, gaining hands-on experience in every stage of litigation-from case evaluation and discovery to mediation, arbitration, and trial. We are looking for a driven, intellectually curious attorney eager to make a meaningful impact for our clients while advancing their career in a collaborative and forward-thinking environment. The ideal candidate is highly-motivated, eager to learn, and committed to long-term professional growth.
Responsibilities
Manage all aspects of written discovery, including drafting and responding to discovery requests, preparing meet and confer letters, and handling discovery-related motions.
Take and defend depositions, attend site inspections, and interview witnesses.
Appear at court hearings, mediations, and arbitrations.
Develop and execute litigation strategies, including case evaluation and risk assessment.
Maintain proactive communication with clients throughout litigation.
Professional Development Opportunities
We are committed to investing in our associates professional growth. Our distinctive "Manning Kass University" training program offers tailored education and development opportunities to help you thrive as a successful lawyer. Opportunity to mediate, arbitrate, and try cases while learning from the firm's experienced ABOTA trial attorneys.
Requirements
Juris Doctor (J.D.) degree.
Active member of the California State Bar in good standing.
Proven experience in premises liability litigation, ideally in a law firm environment.
Strong legal research and writing abilities with keen attention to detail.
Company Offers
Salary starting at $110,000 - $170,000 + bonus. Salary is commensurate with experience.
We offer a lucrative and generous bonus structure, allowing our associates to earn bonuses on a weekly, monthly, and quarterly basis.
Comprehensive benefits package, including medical, dental, vision, disability, life, flexible spending account, and 401K.
Pet insurance coverage.
Referral program.
A company culture that fosters career growth and opportunity.
All applications will be treated with the utmost confidentiality.
General Liability Associate
Remote or San Jose, CA Job
San Francisco
Hybrid Work Flexibility
This role requires a minimum of two in-office days per week, with the flexibility to work remotely for the remainder of the week. Our robust infrastructure ensures seamless communication, collaboration, and access to resources from anywhere.
About the Company
Manning Kass is a national civil litigation defense firm that stands out from the rest-every case and client matters. Established in 1994 with just sixteen attorneys, we have expanded over the past thirty years to more than 160 attorneys across seven offices, including major economic hubs like New York and Los Angeles.
About the Role
Our General Liability team represents restaurants, retail stores, and other businesses in a wide range of matters, premises liability, products liability and business litigation. Our practice also encompasses the defense of personal and catastrophic injury claims, and foodborne illness disputes. We are seeking a highly motivated and well-rounded General Liability Associate with at least two (2) years of experience in to join our team.
As an associate, you will work closely with experienced litigators and industry-leading partners, gaining hands-on experience in every stage of litigation-from case evaluation and discovery to mediation, arbitration, and trial. We are looking for a driven, intellectually curious attorney eager to make a meaningful impact for our clients while advancing their career in a collaborative and forward-thinking environment. The ideal candidate is highly-motivated, eager to learn, and committed to long-term professional growth.
Responsibilities
Manage all aspects of written discovery, including drafting and responding to discovery requests, preparing meet and confer letters, and handling discovery-related motions.
Take and defend depositions, attend site inspections, and interview witnesses.
Appear at court hearings, mediations, and arbitrations.
Develop and execute litigation strategies, including case evaluation and risk assessment.
Maintain proactive communication with clients throughout litigation.
Professional Development Opportunities
We are committed to investing in our associates professional growth. Our distinctive "Manning Kass University" training program offers tailored education and development opportunities to help you thrive as a successful lawyer. Opportunity to mediate, arbitrate, and try cases while learning from the firm's experienced ABOTA trial attorneys.
Requirements
Juris Doctor (J.D.) degree.
Active member of the California State Bar in good standing.
Proven experience in premises liability litigation, ideally in a law firm environment.
Strong legal research and writing abilities with keen attention to detail.
Company Offers
Salary starting at $110,000 - $170,000 + bonus. Salary is commensurate with experience.
We offer a lucrative and generous bonus structure, allowing our associates to earn bonuses on a weekly, monthly, and quarterly basis.
Comprehensive benefits package, including medical, dental, vision, disability, life, flexible spending account, and 401K.
Pet insurance coverage.
Referral program.
A company culture that fosters career growth and opportunity.
All applications will be treated with the utmost confidentiality.
General Liability Associate
Remote or Fremont, CA Job
San Francisco
Hybrid Work Flexibility
This role requires a minimum of two in-office days per week, with the flexibility to work remotely for the remainder of the week. Our robust infrastructure ensures seamless communication, collaboration, and access to resources from anywhere.
About the Company
Manning Kass is a national civil litigation defense firm that stands out from the rest-every case and client matters. Established in 1994 with just sixteen attorneys, we have expanded over the past thirty years to more than 160 attorneys across seven offices, including major economic hubs like New York and Los Angeles.
About the Role
Our General Liability team represents restaurants, retail stores, and other businesses in a wide range of matters, premises liability, products liability and business litigation. Our practice also encompasses the defense of personal and catastrophic injury claims, and foodborne illness disputes. We are seeking a highly motivated and well-rounded General Liability Associate with at least two (2) years of experience in to join our team.
As an associate, you will work closely with experienced litigators and industry-leading partners, gaining hands-on experience in every stage of litigation-from case evaluation and discovery to mediation, arbitration, and trial. We are looking for a driven, intellectually curious attorney eager to make a meaningful impact for our clients while advancing their career in a collaborative and forward-thinking environment. The ideal candidate is highly-motivated, eager to learn, and committed to long-term professional growth.
Responsibilities
Manage all aspects of written discovery, including drafting and responding to discovery requests, preparing meet and confer letters, and handling discovery-related motions.
Take and defend depositions, attend site inspections, and interview witnesses.
Appear at court hearings, mediations, and arbitrations.
Develop and execute litigation strategies, including case evaluation and risk assessment.
Maintain proactive communication with clients throughout litigation.
Professional Development Opportunities
We are committed to investing in our associates professional growth. Our distinctive "Manning Kass University" training program offers tailored education and development opportunities to help you thrive as a successful lawyer. Opportunity to mediate, arbitrate, and try cases while learning from the firm's experienced ABOTA trial attorneys.
Requirements
Juris Doctor (J.D.) degree.
Active member of the California State Bar in good standing.
Proven experience in premises liability litigation, ideally in a law firm environment.
Strong legal research and writing abilities with keen attention to detail.
Company Offers
Salary starting at $110,000 - $170,000 + bonus. Salary is commensurate with experience.
We offer a lucrative and generous bonus structure, allowing our associates to earn bonuses on a weekly, monthly, and quarterly basis.
Comprehensive benefits package, including medical, dental, vision, disability, life, flexible spending account, and 401K.
Pet insurance coverage.
Referral program.
A company culture that fosters career growth and opportunity.
All applications will be treated with the utmost confidentiality.
Event Marketing Intern
Remote or Atlanta, GA Job
THIS IS NOT A REMOTE OPPORTUNITY, TO BE CONSIDERED CANDIDATE MUST CURRENTLY RESIDE IN ATLANTA, GA
Alliance Marketing Partners is a creative agency driven by the concept of Entrepreneurial Marketing. As an idea factory, we provide creative solutions and execute with flawless efficiency. If you need the "big Idea" or "The Game Changer," then AMP is the right place for you. The opportunity is for someone looking to break into the sports, entertainment or general marketing business that is searching for an opportunity in a dynamic, fast-paced atmosphere.
Role Description
This is a full-time on-site Event Marketing Intern role located in Atlanta, GA at Alliance Marketing Partners. The Event Marketing Intern will be responsible for Client Communication, Event Planning, and Event marketing tasks on a day-to-day basis.
Qualifications
Event Planning and Event Marketing skills
Strong organizational and time-management skills
Ability to work in a fast-paced environment
Detail-oriented and creative mindset
Experience in marketing or event planning is a plus
Ideal candidate is looking to transition to a full time role at completion of the internship
Term: Now - August 2025
Type: Part to full time: Minimum of 3 days a week
Location: Buckhead area of Atlanta. Must work in office, 9AM-5:30PM
Compensation: $60 PER day & Class Credit (if applicable), out of pocket expenses are paid.
About Alliance Marketing Partners
Alliance Marketing Partners, Inc. is an award winning, experiential, boutique full service marketing firm that specializes in magnifying our client's local marketing platforms, often dealing in sports and entertainment. The company has offices in Atlanta, D.C., Baltimore, Tampa, Charlotte, and Philadelphia.
Interior Design Senior Job Captain
Remote or Irvine, CA Job
SENIOR JOB CAPTAIN - INTERIORS STUDIO - Irvine
Founded in 1993, TCA Architects specializes in the planning and design of next generation, high density multifamily housing, retail, mixed-use and signature hospitality developments taking pride in shaping quality environments for everyone. The firm's collaborative approach and industry leading technological expertise have resulted in award-winning, sustainable projects that respect our communities and the environment. With studios in Irvine, Los Angeles, Oakland and Honolulu, TCA has been recognized for their industry leading expertise in master planning and design for a variety of multifamily, hospitality and mixed-use projects. With more than 20,000 residences currently in development, TCA Architects is one of California's fastest growing architectural firms.
A TCA Interiors Senior Job Captain is responsible for design development, construction document preparation and team coordination on multifamily and mixed-use projects. The ideal candidate will be proficient in Revit, capable of managing a team to produce construction documents from schematic documents, cartoon sets, and redlines. They effectively use Revit to prepare complete and professional graphic documents, prepare all general project data sheets, dimension all plans, and note and references all materials and products. The Senior Job Captain will manage and input models with planning and foresight to accurately document floor plans, elevations and sections, and generates and assembles appropriate project details and appropriately documents them throughout the set. They produce basic code analysis project documents, assists in generating and managing redlines, manages integration of consultant documentation and assists in consultant coordination. They also assist with services during construction.
Qualifications:
• Minimum of 6 years Interior Architectural experience
• Minimum of 6 years Revit experience required
• Experience working on multi-family and/or hospitality projects preferred
• Working knowledge of building construction types l, lll and V
• Hand sketch details prior to producing Revit drawings
• Possess excellent organizational skills and an ability to prioritize and multi-task
Education:
• Bachelor's degree in Architecture, Interior Architecture or Interior Design required
• California licensed Architect or on track to become licensed preferred
Position Location:
The Senior Job Captain will be working in our Irvine Office. We offer a schedule of working three days in the office and the remaining two days working from home.
About TCA Irvine:
Nestled between the beach and the hub of business headquarters in Irvine, the Irvine studio is conveniently located just one mile from John Wayne Airport with easy access to many of California's major freeways, including the 405, 5, 73, and Pacific Coast Highway (PCH.) Led by Irwin Yau, TCA-OC is the most centralized studio. The staff enjoys being literally sandwiched between two of Southern California's largest fashion and dining destinations (South Coast Plaza and Fashion Island.) The studio's natural light and views of the surrounding mountains help support the flow of creativity, and Studio Directors sit among their team members in an open floor plan to promote interaction and collaboration. Welcome to TCA-OC!
Benefits:
As part of our commitment to our staff's professional development, TCA provides a full library of IDP materials to train and expose young professionals to various areas of architecture and become more well-rounded Architects as they prepare for licensure. TCA also reimburses for successfully completed IDP tests, as well as CA licensing fees.
TCA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability or genetics.
Insurance Sales Broker Manager
Remote or Clearwater, FL Job
FrankCrum is a Top Workplace!
FrankCrum, voted by its employees as a Top Workplace in Tampa Bay for more than 10 years in a row, is a Professional Employer Organization (PEO) based in Clearwater, Florida. FrankCrum employs approximately 500 people who serve over 4,000 businesses by offering a full range of HR services, including payroll, employee benefits, HR consulting services and workers' compensation insurance. Our PEO is a family culture that encourages people to feel at home, collaborate, and respect each other and we live by our Pillars of Excellence which are Integrity, Prosperity, and Affinity!
Click here to learn more about FrankCrum!
The Role You'll Play to Create Success
We are excited to announce our search for a full-time Broker Manager! In this role, you will have the opportunity to impact the FrankCrum business everyday by promoting ongoing sales growth and client retention through the recruitment and management of broker relationships on a regional level.
Prospects, obtains, and develops successful broker relationships on a regional to national level to maintain profitable sales growth. Researches, identifies, and recommends new business leads.
Continually establishes new agent relationships.
Cold calls to obtain new business opportunities. Develops relationships with brokers, agents, accounting firms, CPAs, etc. to generate client referrals.
Develops and presents proposals and client specific solutions.
Educates brokers about the FrankCrum product line and provides updates and retraining on an ongoing basis.
Trains brokers on how to market and sell the FrankCrum product line.
Maintains professional licensing and technical knowledge by establishing personal networks, participating in professional societies and online webinars.
Develops and manages the External Sales Department's budgets.
Sends out a minimum of two Constant Contact campaigns per month in addition to adding new contacts monthly.
Meet monthly goals regarding number of RFP's submitted, maintain Lead Trackers, and attend business meetings, trade shows, networking events, seminars, and conferences as directed.
The Attributes We Seek
Keys to success in this position include exceptional customer service, written, listening and communication skills, and sales experience. Knowledge of the PEO structure, cold-calling, prospecting, negotiation, and probability and risk management is preferred. Able to work remotely and successfully manage the Georgia territory.
Our Competitive Benefits
Along with this great opportunity, FrankCrum also provides exceptional benefits from top carriers including:
Health Insurance is zero dollar paycheck cost for employee's coverage and only two-hundred-forty-five dollars a month for family!
Dental and Vision Insurance
Short Term Disability and Term Life Insurance at no cost to the employee
Long Term Disability and Voluntary Term Life Insurance
Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance
401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match
Employee Assistance Program at no cost to the employee
Flexible Spending Accounts for Medical and Dependent Care Reimbursement
Health Savings Account funded by FrankCrum
Paid time off and holiday pay
Education reimbursement up to five thousand two hundred fifty dollars tax free per calendar year
PTO cash out
Tickets at Work
Access to the Corporate America Family Credit Union
Employee and client referral bonus programs
Paid volunteer time
What's Special About FrankCrum
FrankCrum, a family-owned business-to-business entity since 1981 made of several companies: FrankCrum Corporate (a professional employer organization), FrankCrum Staffing, Frank Winston Crum Insurance Company, and the FrankCrum Insurance Agency - all based in Clearwater, Florida. This "family of employer solutions" employs approximately 500 people who serve over 4,000 clients throughout the United States. FrankCrum employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family. By living by our Brand Pillars (Integrity, Affinity, and Prosperity) employees are recognized at quarterly events for exceptional customer service and milestones in tenure.
The FrankCrum headquarters spans 14 acres and includes a cafe, subsidized for employees. Menus include made-to-order breakfast, hot lunch options and even dinners that can be ordered to-go, all at very affordable prices. The cafe also plays host to monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties. Through the input of its own employees, The Tampa Bay Times has recognized FrankCrum as a Top Place to Work for more than 10 years in a row! FrankCrum also supports several community efforts through Trinity Cafe, the Homeless Empowerment Program, Angel Tree, and Clearwater Free Clinic!
If you want to play this role to positively impact our clients' day-to-day business, then apply now!
FrankCrum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
Operations Manager
Cincinnati, OH Job
With over 37 years of cross-industry management consulting experience, DeWolff, Boberg & Associates has successfully provided services to a variety of clients worldwide and has conducted over 700 projects in 20 countries.
Management Consultants gain exposure to Fortune 500 companies in various industries and work side by side, “on the floor”, coaching frontline managers and supervisors in behavioral changes that drive sustainable performance and financial improvements.
Armed with training in our proven methodology and the knowledge gained as previous business leaders, Management Consultants customize solutions for our client's existing people, processes and business environments to help them achieve dramatic improvements in productivity, quality, service and profitability.
This position requires 100% weekly, Sunday-Friday travel to designated project locations.
We focus on implementation and transformational change and deliver value by:
Professionally service client organizations to solve business issues, create value, maximize growth and improve overall performance for sustainability
Quickly become familiar with client business challenges and technologies to understand the environment for behavioral changes
Gather, organize and analyze data regarding key business drivers to present information in a manner that is meaningful to clients by using metrics and analytics to guide organizational decision-making
Thoroughly understand client resource utilization to identify waste in time and resources to provide operational and performance improvement opportunities
Openly, respectfully and professionally discuss business and organizational shortcomings with clients to provide valuable feedback and influence solutions for long-term sustainability
Empower frontline accountability of actions, roles and responsibilities by guiding clients through self-explorations of their business segments and staff utilization
Collaborate with frontline leaders on a daily basis to improve leadership and management behaviors
Effectively coach clients to approach their business issues as forward thinkers to exude confidence for improving behaviors and process efficiencies
Assist the client with tool building and/or modification
Foster a spirit of teamwork and unity among project team members that allows for healthy disagreements - expeditiously resolve conflicts by approaching with positive cohesiveness, supportiveness and working effectively together to enable the overall team to succeed
Travel and Per Diem:
All travel reward points and air miles earned personally belong to each Management Consultant and can be used as preferred
Weekend travel flexibility including company paid companion flights or other city destination accommodations
All employees are eligible to receive a pre-tax biweekly travel reimbursement per diem while working at a client site provided they stay at project site hotel
A pre-tax biweekly allowance is included for parking and transportation fare to and from employees' home airport
Benefits:
DB&A has a competitive benefits package and offers 2 plan options that pays 100% of medical premiums for employee
Medical, dental, vision, short & long-term disability Insurance, FSA, 401(k)
Two weeks paid vacation + one week paid PTO + paid year-end holiday closure
Advancement Opportunities:
At DB&A, our people are our greatest asset which is why we believe strongly in the internal growth and development of our employees. As a Management Consultant, individuals have the opportunity to drive their careers based on performance and contributions.
We offer a three-tier Consultant Career Track and a Project Manager Career Track with the ability to advance directly from Senior Consultant to Project Manager. As a Project Manager, there is also upward potential to become a Chief of Operations and/or a Shareholder of DB&A. Our remarkable team consists of highly competitive and committed business professionals who are passionate about building life-long rewarding careers with us.
Professional Requirements:
Bachelor's Degree in Business, Management, Engineering or related field
Minimum of 5 years of direct supervision and management experience (Manufacturing, Distribution or Engineering industries preferred)
Demonstrated ability to manage conflict, build consensus and facilitate problem-solving and collaboration amongst cross functional teams
Strong observation, analytical, numerical reasoning, business acumen and leadership skills
Strong facilitation skills and ability to build relationships and interface with clients at all levels of the organization
Ability to balance delivery of results, problem solving and client management
Ability to juggle many responsibilities at one time to effectively partner with clients throughout the project lifecycle
Develop a high level of personal and professional credibility with all levels of the organization and external client
Ability to adapt to fast-paced, high pressure and changing environments
Exceptional communication (verbal, written and presentation) skills
Ability to succeed in a team environment and deliver/receive daily constructive feedback
Advanced proficiency in MS Office Suite specifically Excel
Ability to pass a pre-employment background, criminal, financial/credit and drug screening
The Equal Employment Opportunity Policy of this corporation is to provide a fair and equal employment opportunity for all job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. Our corporation hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
This corporation believes that all employees should be provided with a work environment which enables each team member to be productive and to work to the best of his/her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color religion, national origin, gender, sexual orientation, age, marital status or disability.
We expect and require the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere.
Information Technology Security Specialist
Columbus, OH Job
Our Client, an One of the Largest Utilities Company in the US, is looking for a Cybersecurity Analyst to join their team in Columbus, OH!
Pay: $50-65/hour
Hybrid Schedule: will start on first shift but may transition to 2nd shift later on.
***This is a 4 Month Contract to Hire Position (will go perm after 4 months!***
As the Cybersecurity Analyst, you will investigate and improve security infrastructure in support of Procurement and Payment Processing systems. You will respond and participate in investigations related to security breaches, incidents, and outbreaks in alignment with NiSource IT Management and Security Service providers.
Responsibilities
Work closely with IT Service Delivery, IT Operations, IT Support Services, and business unit professionals, project managers and other areas of NiSource, and Service Providers to perform and/or support operations processes, including procurement and payment processing, working on optimization, and expense management related to infrastructure services.
Help drive resolution of security operational and service-based issues, reviewing, analyzing and reporting on Service Provider operations, as directed by the Manager IT Security Operations
Resolve or escalate issues related to security operations in a timely manner
Work closely with NiSource project managers and Service Provider personnel to help track and monitor projects that meet business needs and adhere to agreed-upon service levels (e.g., budget, schedule, quality)
Confirm that Security Services supporting and procedures documentation is available and kept up-to-date
Participate in coordination of efforts of the Cyber Incident Response Team (CIRT) "
Required Skills & Experience
4-5 years of experience in security services or security analysis, deployment and support
Knowledge of IT security tools and components, trends and best practices
IT security skills in penetration testing, intrusion detection systems, firewall deployment and management, vulnerability assessments, incident response and patch management - all a plus
Experience in IAM, PAM, network security, endpoint security, data security and/or application security
Technical Sales - Entry Level ($83k)
Columbus, OH Job
Technical Sales Rep in Columbus
Are you looking for an exciting, rewarding, and fulfilling technical sales opportunity? Are you seeking a greater challenge and would like to be a part of one of the world's most progressive companies? We are seeking an intelligent, competitive, assertive sales person who knows they want to be in a sales career. Someone who enjoys closing sales, giving product demonstrations, and building relationships with a variety of personalities on a daily basis.
Responsibilities and Duties
Attend product and application training at our Career Development program.
Develop a thorough understanding of our products and applications through classes, seminars, and on-the-job training.
Work with experienced salespeople to develop sales skills through real life examples and role-plays.
Satisfactorily complete mentorship program providing sales training and an overview of our client's culture of success.
Provide technical consultation and service to customers to help solve their applications using company products.
Demonstrate a high degree of flexibility in adapting to corporate expectations and the challenges customers present you.
Travel to customer locations three days a week and work successfully in a wide variety of manufacturing environments.
Perks:
$58,700 base salary + variable income ~$83k OTE 1st yr
Full suite of benefits (medical, dental, 401k, etc)
World-class training program
Upward mobility/growth: only promote from within
Requirements and Qualifications
Four-year college degree.
Interest and aptitude to master highly technical products.
Interest in working in manufacturing environments.
Excellent presentation, oral and written communication skills.
Ability to listen and pro-actively react to customer questions and requests.
Goal-oriented and extremely hard working with a desire to make a measurable contribution to success.
Desire to better yourself through our intensive training, mentorship, engaged management, and pro-active, process-oriented sales approach.
Understand and abide by all company policies and procedures: including professional dress code, punctuality, attendance, and sales process policies.
Willingness to travel 60% of the time, including the possibility of overnight travel.
**PLEASE NOTE: This opportunity has a start date of July 14th, 2025**
Event Coordinator
Beachwood, OH Job
Join ERC's dynamic team as an Events & Training Coordinator! If you thrive in a fast-paced, people-focused environment and love planning engaging events, this role is for you! ERC's fun, talented, and collaborative team leads the HR industry with timely data and in-demand products and services that address the many daily issues employers face. They are making an impact in Northeast Ohio and across the globe by helping companies build great workplaces through data-driven solutions. ERC believes every workplace culture can be inspiring, respectful, and provide growth for all. Come see for yourself how amazing they are to work with!
What You'll Do:
Plan & Host Events - Coordinate and execute in-person and virtual networking events, ensuring a top-tier experience for members.
Manage Registrations - Oversee our course registration system, troubleshoot issues, and track participation.
Support Training Programs - Ensure timely assessments, order materials, track feedback, and issue completion certificates.
Provide Exceptional Member Support - Respond to inquiries, assist with engagement efforts, and contribute to ERC's annual awards program.
Produce Virtual Training - Organize and facilitate seamless online learning experiences.
What You Bring:
1-3 years of experience in Event Planning or Learning & Development (preferred).
Strong proficiency in MS Office and CRM tools (HubSpot a plus!).
Exceptional attention to detail, strong organizational skills, and excellent communication skills.
A proactive, problem-solving mindset with a can-do attitude.
Ability to juggle multiple priorities and adapt quickly in a fast-paced setting.
Position Details:
Location: In-person with hybrid flexibility at ERC's Northeast Ohio Beachwood office.
Hours: 32 hours/week, fluctuating based on event schedules, with 7:00 AM start times periodically.
Perks: Unlimited PTO, health/dental/vision insurance, 401k, and a collaborative, family-style culture.
Ready to make an impact? Apply today!
Director of Operations
Remote or Phoenix, AZ Job
Disability Rights Arizona is seeking a Director of Operations who thrives in a team environment and has the drive and determination to play a key role in nonprofit administration at Disability Rights Arizona.
The Director of Operations provides organizational leadership across Disability Rights Arizona's internal operations, including grant and office administration. The Director of Operations owns accountability for shared services and coordinates vendors that support DRAZ's work. The Director of Operations works effectively with all staff, clearly communicates across the organization, is driven by results, and effectively project plans to ensure cross-organizational deadlines are met.
What you can expect to accomplish:
Administer federal, state, and private foundation grants, including applications, reporting, and compliance assurance
Ensure compliance with funding requirements and organizational policies and procedures.
Tracks grant application and performance reporting requirements to provide statistical data for grants.
Operational Planning: Monitoring the development and implementation of the organization's goals and Operational Plan and ensure completion
Develop and implement operational policies and procedures to ensure efficient and effective functioning of DRAZ.
Manage Disability Rights Arizona's client database.
Streamline reporting systems and find efficiencies. Serve as one of the in-house experts in this database system.
Train new staff in the use of the client database and conduct quality assurance on staff use.
Procurement and oversight of contractual services.
Including information technology, interpretation, translation, human resources consulting, and other services as needed.
Develop and oversee RFPs and contracts for purchases, equipment leases, office leases, and maintenance of equipment and contracts with vendors and subscription materials.
Direct procedures and systems necessary to maintain proper records and to ensure adequate internal controls and services that maximize operational efficiency and general business operations.
Oversee the administrative property management functions.
Including, but not limited to, asset management, inventory management, preventive maintenance, capital improvement projects (if any), procurement, regulatory compliance, and quality assurance.
Employee Files and Information:
Maintain the content of all employee personnel files, medical records, and other personal employee data.
Update all employee information in the employee payroll system as needed.
Training and Development:
Identify training needs and coordinate professional development opportunities.
Implement training programs to enhance employee skills and knowledge.
Support career development initiatives for employees as part of the annual development.
Directly supervises Communications and Outreach Manager and other staff as assigned.
What we are looking for in an applicant:
Bachelor's degree from a four-year university. Master's degree in nonprofit management or nonprofit accounting, preferred, but equivalent experience will be considered.
Five or more years' experience in organizational operations or grant administration, including compliance and reporting. Experience at organizations with a budget of $3.5 million or more per year preferred.
Federally funded non-profit experience.
Demonstrated ability to manage multiple competing demands on various timelines with successful outcomes.
Experience supporting human resource functions within an organization. SHRM or PHR certification preferred.
Lived or other demonstrated experience with people with disabilities, people living in poverty, or civil legal system, preferred.
Job requires specialized computer skills. Must be adept at using various applications including database, spreadsheet, report writing, project management, word processing, presentation creation/editing, communicate by e-mail, use scheduling/calendar software.
Ability to foster a positive, inclusive, and collaborative work culture that attracts, keeps, and motivates a diverse staff
Working Conditions
DRAZ offers a hybrid telework schedule where employees may work at home and in the office. The Finance Manager will perform work in an office, remotely, and, at times, attend staff events.
Compensation
$70,000+ annually DOE with excellent benefit packages that include health insurance, dental and vision insurance, paid vacation, sick and personal days. View a summary of DRAZ's employment benefits at Careers & Intern Opportunities | Disability Rights Arizona (disabilityrightsaz.org)
Diversity Statement
DRAZ is an equal opportunity employer and continually strives to foster a welcoming and inclusive environment. We are especially interested in applicants who can strengthen the diversity of DRAZ. Persons with disabilities are especially encouraged to apply. If you need a reasonable accommodation during the application process, please contact Natalie Luna Rose at nlunarose@disabilityrightsaz.org.
Disclaimer
The purpose of this position description is to serve as a general summary and overview of the major duties and responsibilities of the job. It is not intended to represent the entirety of the job nor is it intended to be all-inclusive. Management reserves the right to modify or rescind this position description at any time, with or without prior notice.
How to Apply
Send resume, cover letter, and three references to:
J.J. Rico, Chief Executive Officer, Disability Rights Arizona, 4539 E. Ft. Lowell Rd. Tucson, AZ 85712, jrico@disabilityrightsaz.org.
Timekeeping Specialist (x4)
Westerville, OH Job
We are seeking detail-oriented individuals to join our Timekeeping Issue Resolution Team, responsible for handling 30-50 timekeeping issues per day. This role follows a tiered priority system (with Tier 4 being the lowest and Tier 1 the highest), and new team members will begin with Tier 4 cases, which do not impact payroll.
This position is highly process-driven, requiring careful categorization and coding of cases before resolving them. The first phase involves identifying the tier and sorting requests accordingly, while the second phase focuses on resolution, requiring critical thinking and problem-solving skills.
While the role involves repetitive processes, each case presents a unique challenge, making every day an engaging problem-solving experience-almost like solving puzzles!
Key Responsibilities:
Review and process 30-50 timekeeping issues daily
Identify and classify issues based on the tiered priority system
Accurately code and sort cases before resolution
Investigate and resolve timekeeping discrepancies with critical thinking
Ensure accuracy and compliance with company policies
Business Sales Assistant
Columbus, OH Job
Are you looking for an exciting entry-level role in sales and business development? Join our team as a Business Sales Assistant and help businesses succeed while growing your career!
Responsibilities:
Support the sales team in identifying client needs and offering tailored solutions.
Assist in preparing and presenting sales plans and proposals.
Conduct research on prospective clients and market trends.
Build and maintain strong relationships with clients and team members.
Track sales performance metrics and generate reports.
Help organize workshops, training sessions, and events.
Qualifications:
A passion for sales, business development, and customer service.
Strong organizational and time-management skills.
Excellent verbal and written communication abilities.
Basic understanding of business concepts or a willingness to learn.
A Bachelor's degree (completed or in progress) in Business, Marketing, or a related field is a plus.
Team-oriented and proactive mindset.
Benefits:
Hands-on training and mentorship to build your skills.
Opportunities for career growth and professional development.
A supportive, collaborative, and energetic team environment.
Real-world experience working with clients and driving results.
Start your journey in business sales today! Apply now and be part of our dynamic team.
Display and Embedded BDM - North East
Remote or Boston, MA Job
Fortec US is a leading manufacturer and designer of TFT-LCD technologies and solutions. We specialize in providing innovative products for industrial and professional LCD display applications, offering custom solutions tailored to specific needs. Our products span across various industries including automation, medical technology, military applications, and digital signage.
Role Description
This is a full-time remote role for a North East Display and Embedded BDM at Fortec US. We prefer the position to be located in Massachusetts or Long Island but will consider other areas as well. The role entails working on the design and sales of TFT displays, embedded controllers, LED backlighting solutions, and other value-add products. The position involves collaborating with clients to deliver customized display solutions and managing the supply chain for LCD products.
Qualifications
Experience in TFT-LCD technologies and display solutions
Strong customer relationships within the assigned region
Knowledge of embedded controllers SBC's
Sales and business development skills in the LCD industry
Ability to work remotely and independently
Strong communication and negotiation skills
Understanding of supply chain management in the display industry
Bachelor's degree in Engineering, Business, or related field
Able to travel 50% or more
Experience in relevant industries like automation, medical technology, or digital signage
Customer Support - Work From Home
Remote or Alabama Job
Title: Remote Customer Service Representative
Status: Remote, W-9 (Independent Contractor)
Become a Customer Service Representative, work from home, and set your own schedule while helping others!
If helping patients remain at home and receive care from their loved ones is a cause you feel inspired by, and you take satisfaction in making a positive impact on other people's lives, this flexible and fulfilling work from home opportunity may be just what you're looking for.
As a Customer Service Representative, you'll be answering calls on behalf of a client that provides payroll services for people who are in self-directed Medicaid programs. In these programs, patients who have Medicaid can hire the caregiver they choose. This client helps facilitate the payments to caregivers, ensuring that they receive compensation for taking care of their loved ones.
This remote, flexible opportunity pays independent contractors $13 per hour.
Essential Functions
Answering incoming calls from patients and caregivers with compassion and professionalism, responding to their questions and providing important information
Making outbound calls to patients and caregivers
Actively assisting with enrollment, program applications, and set up in applicable systems
Retrieving information to assist caregivers with any payroll-related inquiries
Utilizing de-escalation techniques when supporting upset or frustrated callers
Offering guidance and directions to both caregivers and patients to effectively resolve any issues they're facing
Documenting information and outcomes as necessary
About You
To support this client, you should have at least one year of customer service experience. You will also need strong computer skills and the ability to offer troubleshooting advice when appropriate. In addition, you will need:
The ability to offer empathy, patience, and a friendly demeanor at all times
The ability to handle calls of a sensitive nature and de-escalate emotionally charged patients and caregivers
Great active listening skills
Excellent written and verbal communication skills
Strong attention to detail
The ability to multitask and adapt to change in a fast-paced environment
A quality-focused mindset and a desire to achieve first call resolution whenever possible
The ability to accurately and confidently work with numbers and discuss money
Your Home Office Environment
To be a Customer Service Representative, you will need:
A computer meeting these criteria:
Operating System: Windows 10 or 11 (Macs and Chromebooks are not supported at this time)
Memory: 8GB of RAM
CPUs (Speed * Processors): 6
Hard Drive: At least 500MB of free space
Sound: sound card (standard on most computers)
Up-to-date antivirus software
Access to high-speed, hardwired internet (no Wi-Fi or Satellite, please)
Dual monitors
A USB noise-cancelling headset
A webcam for your certification experience
Where NexRep Contracts
NexRep contracts with people in 31 states. The only states we do not currently contract in are: AR, AZ, CA, CO, CT, DC, HI, IL, MA, MD, ME, MN, MO, NJ, NY, OR, RI, VT, WA, and WI. We do not currently contract with anyone outside of the US.
Flexible Hours of Operation
As a Customer Service Representative, you'll enjoy flexible scheduling, where you use a self-scheduling platform to select when you work and when you don't, within the client's hours of operation.
Hours of operation are Monday through Saturday, 8:00 AM to 08:00 PM ET. Please note that this third-party client requires that contractors service between 30-35 hours per week. Also, due to Mondays and Fridays being particularly busy, the client is seeking contractors who can service some hours on those days. If you'd prefer to service fewer than 30 hours per week, or not to service any hours on Mondays and Fridays as an independent contractor, you're free to pursue a different opportunity within the NexRep Marketplace.
Pay and Perks
This flexible opportunity pays independent contractors $13 per hour.
Prior to supporting PPL, you will need to successfully complete a Certification class. The Certification class will run for 10 days, 8 hours per day, with about half of each day spent doing self-paced learning. While you will not be able to invoice for the $13 per hour during Certification, you will receive $250 after you successfully complete certification and provide 30 hours of service on the phone in Supported Production.
Your remote, independent contractor status allows you to work in the comfort of your own home - or anywhere in the US you can meet the office requirements.
You'll enjoy significant savings in expenses related to transportation, clothing, childcare or eldercare, and food. You may also qualify for home office tax deductions, but you should consult with an accountant to determine eligibility.
In addition, you'll receive:
One-on-one mentorship
Free certification and ongoing development opportunities
The freedom and flexibility to choose your own schedule, within the client's hours of operation
The chance to achieve better work-life balance
You'll also be able to take advantage of NexRep Perks, a program that recognizes the service provided by independent contractors to NexRep's clients and their customers via the NexRep Marketplace platform. With the NexRep Perks program, you'll have the opportunity to earn Perks points. As those points add up, you'll unlock access to Perks - exclusive discounts and savings on a variety of common expenses such as health and dental coverages, banking services, legal and technical support, and more!
Please note that NexRep is connecting independent contractors to exclusive discounts and savings opportunities and is not providing employee benefits nor establishing an employee benefit program. Each independent contractor makes their own decision whether to engage with a Perks Partner. NexRep receives no compensation in any form from the Perks Program.
Sales and Design Consultant
Cleveland, OH Job
Staffing Solutions is excited to partner with our home reorganization client as they search for the best of the best in the home reorganization industry. We need self-motivated, driven, direct sales oriented individuals to deliver a superb, interactive in-home customer experience that achieves our aggressive sales growth plan.
You are:
Professional, and assertive, always seeking win-win
Confident, warm and friendly
Very detail-oriented - friends and family say you have very high standards
You have emotional maturity, a vibrant personality, and a drive for success
You love organization and problem-solving
Above all, you have heart.
Your story:
You understand the importance of repeats and referrals, and cultivating relationships.
You have an interior design education, direct industry experience, or proven passion for home décor
You have experience in customer service, or retail sales of any kind, where you are the main reason your clients keep coming back
You have a natural ability to be consistently inspirational and create delightful customer and brand experiences
You have a record of sales success
You can confidently sell and promote a product you might not be able to personally afford
You are creative, yet meticulously detail-oriented with a sense of craftsmanship
You are a team player with the ability to manage a portfolio of projects and clients of different complexity in a dynamic environment
It's been some time now that you have been looking for a company that truly respects the individual while offering flexibility, opportunity for personal and professional growth
We offer:
A generous compensation package that includes a paid training program, commissions, bonuses, and benefits.
Benefits include Medical, Dental and 401K.
Initial and ongoing training on products, CRM and proprietary CAD software
Qualified leads; a flexible work schedule; an excellent environment in a refreshingly open culture alongside individuals who love to exceed expectations.
For immediate consideration please send resumes to ariehl@staffsol.com
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Staffing Solutions Enterprises, StaffMatrix, BV Staffing, and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.staffingsolutionsenterprises.com/privacy-policy/
Senior Brokerage Manager - Life Insurance
Remote or Los Angeles, CA Job
Korn Ferry has partnered with our client on their search for the role, Senior Brokerage Manager - Life Insurance.
Our client is seeking an experienced Brokerage Manager with a strong network who is excited to advance their advisors' practice through technology and an exceptional brokerage team. This role is 100% remote and can be based anywhere in the U.S. Equity in this growing firm is included.
Key responsibilities
The ideal Brokerage Manager is someone with...
5+ years of experience as a Life Insurance Brokerage Manager at a general agency and familiar with multiple carriers. Prior experience at a carrier is fine, but your most recent experience needs to be as a Brokerage Manager with an agency
An existing network of life insurance and financial advisors who view you as their "go to" person.
Consistently generating a minimum of $1 million in annual life insurance premium
A strong understanding of life insurance case design. You don't need to be an underwriter, but you do need to understand life insurance products and what underwriters are looking for
A sense of urgency and the ability to perform well under pressure
Amazing communication skills and is able to speak with confidence
The ability to truly listen to their advisors and then share that feedback to help the company improve its product offerings
A burning desire to change the life insurance industry. This is tech company, after all, and we need team members who want to play a part in building the best life insurance distribution software/products on the market
Experience with Winflex and/ or Ensight.
Build strong relationships and work cross-functionally with other finance functions to ensure a smooth and timely monthly close.
Assist with multi-state sales & use tax and property tax compliance and audits.
Monitor or prepare other tax-related filings which include, but are not limited to: business licenses, annual reports, and business registrations.
Assist with analyzing tax implications of potential business decisions.
Assist with cash defense planning such as coordination and planning of R&D Tax Credit Study.
Participate in other projects as required.
Support and consult on M&A due diligence and new entity formation, develop efficient structuring for transactions
What's in it for you...
Equity - you'll have skin in the game and the opportunity to earn true wealth over the long term with equity in the company
Flexible PTO as well as 10 paid holidays
Employer-Sponsored medical, dental, and vision insurance for employees and dependents
STD and life insurance ($100,000) included
401K and supplemental insurance available
The opportunity to make a difference and help bring about positive change within the life insurance industry!
If you are an experienced Brokerage Manager looking to make an impact while having equity in what you're building, then we hope to hear from you!
SE# 510711518
Labor & Employment Associate
Remote or San Jose, CA Job
Labor and Employment Associate (3-4 years of experience)
HANSON BRIDGETT LLP
Bay Area Preferred - San Francisco, San Rafael, Walnut Creek
Flexibility to work remotely (Hybrid)
Hanson Bridgett's Labor & Employment Section is seeking an associate (JD 2020-2021) with 3-4 years of employment litigation experience. Traditional labor law and advice and counsel experience is a plus. At Hanson Bridgett, you'll have close, supportive relationships with your peers, partners and clients-getting exposure to trials and depositions early and taking on challenging cases together. With a values-driven culture that measures its impact, you can be confident your influence will go beyond what's on paper and directly change the communities you serve. This is a hybrid position based out of one of our Bay Area offices: San Francisco, San Rafael, or Walnut Creek.
Ideal candidates will also have a distinguished academic background and impeccable references. CA Bar required. Strong research, writing and communication skills, high level of analytical skills as well as excellent and highly adaptable communication skills are required. We seek intelligent, entrepreneurial, team players who are practical, problem solvers, ambitious, organized and detail oriented and are looking towards partnership with Hanson Bridgett.
To be considered for a position, please submit:
Cover letter (optional)
Resume
Law school transcript
Writing sample
Please submit your application materials through LinkedIn or our website: ********************************************************
Hanson Bridgett seeks to ensure a positive and diverse work culture where each person may work and develop professionally to the best of their ability free of unlawful discrimination or prejudice. To this end, the firm is an equal opportunity employer that prohibits unlawful discrimination or prejudice of any kind based on race, color, ancestry, national origin, religion or creed, age, gender, sexual orientation, gender identity or expression, marital status, veteran's status, mental or physical disability, or pregnancy.
We are an EEO employer and offer a competitive salary and benefits package. The annual base compensation range for this California position is between $190,000 and $200,000. Placement within the salary range depends upon a number of factors including, but not limited to, years of experience and the professional skills required for this role.
Technical Support Specialist - Enon, OH (Onsite)
Enon, OH Job
Uses remote tools and cloud technology to provide technical support for hardware, software, store networks and applications
Manages simultaneous connections to multiple stores and pieces of equipment; prioritizes the order in which repairs are made in order of emergency priority
Monitors the severity of data packet loss either to the entire store network or specific pieces of equipment. Provides the best solution to resolve the underlying problem to bring equipment up to full functionality
Identifies and corrects issues before a location is aware of a problem using cloud and web-based applications
Determines the best course of action to improve performance and efficiency of store systems, equipment and applications
Provides accurate verbal instruction when onsite diagnostics is needed to bring various pieces of equipment to full functionality
Understands and completes proper processes when installing software
Directs field personnel in installing new equipment that is going on the store network
Configures and upgrades software on newly installed devices
Implements software changes for fuel dispensers and fuel tanks
Sets up new DVR equipment and configures recording settings, including using proper naming conventions, for multiple cameras
Provides troubleshooting by using remote tools connected to other legacy networks
Manages multiple tickets and works them in order of emergency to lowest priority
Identifies re-occurring store issues by reading and understanding case history and determines if a different course of resolution is needed to reduce repeat problems
Reads, interprets and follows procedures described in the internal knowledge base
Provides documentation for knowledge base articles
Works with third-party help desk vendors as applicable
Maintains inventories and orders parts as needed
Provides phone support as needed
Attends training classes as required to stay current with new equipment troubleshooting procedures and technology
Initiates timely communication of critical events to Store Support Team Leads
Completes other duties, including special projects, as assigned by Management
Education Requirements:
Associate degree in Computer Networking or 2 years of related experience
Specialized training in network communication, PC architecture and application support
Experience Requirements:
Prior help desk experience preferred
Skill Requirements:
Complete understanding of the store network (hardware and software), PC architecture wireless communication, router and third-party cellular devices
Knowledge of non-standard equipment that is not connected to the Speedway network
Ability to manage simultaneous connections to multiple stores and pieces of equipment, and ability to prioritize the order in which repairs are made
Ability to research and resolve issues
Capable of working in a fast-paced environment
Excellent verbal communication skills and the ability to explain technical information in layman's terms
Well organized with the ability to work under pressure and meet tight deadlines
Excellent understanding of intra-department functions and operations
Ability to perform repeated bending, standing and reaching
Ability to occasionally lift up to 40 pounds
Available to work a variety of shifts, including, second and third shift, weekends and holidays; understands the staffing expectations of working in a 24/7/365 days a year department