Desktop Support Specialist
Remote PC Repair Technician Job
Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate or bachelor's degree in information technology, Computer Science, or related
field, or equivalent work experience.
Information Technology Technician
Remote PC Repair Technician Job
We are looking for a motivated and enthusiastic Entry-Level IT Support Technician to join our team. The ideal candidate will provide daily internal IT support and assist with Power App-related tasks. This position is perfect for someone who is willing to learn and possesses a basic coding background.
• Daily IT Support: Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person, via email, or over the phone.
• Troubleshooting: Identify and resolve technical issues by walking employees through problem-solving processes. Escalate unresolved issues to the next level of support as required.
• System Maintenance: Perform regular maintenance tasks such as software updates, system backups, and security checks to ensure smooth operation of IT infrastructure.
• Account Management: Create, modify, and disable user accounts as required. Manage permissions and access control settings.
• Power App Development: Assist in the development, maintenance, and troubleshooting of Microsoft Power Apps applications. Collaborate with team members to design and implement new features and improvements.
• Documentation: Maintain accurate records of technical issues, solutions, and best practices. Create and update user guides and support documents.
• Inventory Management: Track and manage IT assets, including hardware and software inventory. Assist in procurement and deployment of new equipment.
• Onsite Support: Be prepared to provide onsite support when called upon, even during remote working times. This includes the ability to travel to the office or other locations as necessary.
Requirements
Educational Background: equivalent in Information Technology, Computer Science, or a related field. Bachelor's degree preferred.
Technical Skills: Basic understanding of computer hardware, software, and networking concepts. Familiarity with Microsoft Office Suite and Windows operating systems.
Coding Knowledge: Basic coding skills in languages to Microsoft power Apps or any relevant language. Willingness to learn and develop Power Apps.
Communication Skills: Excellent verbal and written communication skills. Ability to explain technical issues to non-technical users.
Problem-Solving Skills: Strong analytical and troubleshooting abilities. Attention to detail and proactive approach to resolving issues.
Customer Service: Commitment to providing high-quality customer service and support. Patience and empathy when dealing with user issues.
Experience: Previous experience in an IT support role is a plus but not required. Internships, volunteer work, or personal projects showcasing technical skills will be considered.
Certifications: Certifications such as CompTIA A+, Microsoft Certified: Power Platform Fundamentals, or similar are advantageous but not required.
Power Apps: Experience with Microsoft Power Apps, including designing and building apps, is highly desirable.
Language Skills: Proficiency in Japanese is a plus.
Technical Support Specialist
PC Repair Technician Job In Columbus, OH
Russell Tobin is looking for a Technical Support Representative based in Columbus OH for our client who is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services.
Job title: Customer Supp/Account Rep-Sr -IT
Location: Columbus OH
Duration: 6 months
Pay rate: $21.00/hour
Executive Summary:
The Service Desk Chat Agent is the first point of contact that support end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest level of customer service, the Service Desk Chat Agent answers incoming chats, tracks all information in a ticket tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Chat Agent is focused on achieving high levels of first call resolution and identifying opportunities to streamline/automate agent process. The Chat Agent will need to effectively run multiple chats concurrently while maintaining best in class service.
Expectation of Role:
• Customer Service Skills:
o Demonstrate active listening in order to gain an accurate understanding of the situation
o Being empathetic to the customer's situation while also showcasing advocacy and ownership of seeking resolution
o Acknowledging the sense of urgency for resolving the issue
o Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding
• Communicate effectively:
o Producing accurate detailed documentation consumable by end users, level two support, and problem management
o Maintain professionalism and netiquette to ensure messages are received as intended
o Respond timely via the chat platform to prevent delay or frustration
o Clearly document actions taken in ticketing record for tracking and data analytics
• Technical Proficiency:
o Leverage the chat tooling and ticketing platform effectively
o Provide high quality end-user technical support, related to enterprise software and hardware
o Ability to assess, triage, research, educate, and resolve incidents and requests regarding the use of application software products and/or infrastructure components
• Culture Carrier:
o Demonstrate the ability to collaborate with others
o Display a safe and positive attitude
o Adhere to policies and procedures and act in the best interest of the overall firm
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Problem solving skills
• Self Motivated
• Two to five years of chat experience
• Two to five years of proven, qualified related work experience in a comparable complex and fast paced work environment
• Preferred work experience in technical support role but not required
Required Education:
• High school diploma or GED with relevant work experience
Benefits Disclosure
“Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.”
IT Help Desk Technician
PC Repair Technician Job In Columbus, OH
12 months contract
Responsibilities include:
Demonstrate strong customer service skills to provide phone support, including:
Listening to the customer to gain an accurate understanding of the situation
Being empathetic to the customer's situation and having a sense of urgency to resolve the issue
Producing accurate, detailed documentation at the client, problem, and incident level
Resolving conflict
Responsible for high-quality end-user technical support related to enterprise software and hardware
Handle assessment, triage, research, training/education, and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast-paced 24/7/365 environment
Provide after-hours and weekend support as needed under general oversight
Ensure attention to detail, follow-through, teamwork, and a positive attitude
Apply understanding of technology to support all existing systems
Support all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via online chat, and in person
Create a positive customer support experience by:
Building rapport and trust with end users through a professional attitude and clear communication
Ensuring timely resolution or escalation with a sense of urgency and clear communication of status to end users
Work directly with internal end users to provide guidance, support, and sound communication principles, even in challenging situations
Investigate, diagnose, resolve, and recover hardware and software problems
Install, modify, clean up, run diagnostic programs, and repair computer hardware, peripherals, and software
Qualifications:
Excellent customer service skills
Excellent communication skills
2-5 years of proven, related work experience in a comparable complex, high-tech, and fast-paced environment
Preferred: Work experience in a technical support role (not required)
Required Education: High school diploma or GED with relevant work experience
Ability to diagnose problems in a complex environment and provide effective solutions quickly
Self-motivated with the ability to work independently in a high-pressure environment
Willingness to work variable shifts, including evenings, weekends, and public holidays
Key Competencies:
High-quality end-user technical support for enterprise software and hardware
Strong understanding of technology with the ability to support existing systems
Investigation, diagnosis, resolution, and recovery for hardware and software issues
2-5 years of proven, related work experience in a comparable complex, high-tech, fast-paced work environment
Regional Manufacturing System Function Specialist for Process Systems (MDRS)
PC Repair Technician Job In Raymond, OH
What Makes a Honda, is Who makes a Honda
Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.”
We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.
If your goals and values align with Honda's, we want you to join our team to Bring the Future!
Location
Raymond, Ohio
Job Purpose
Lead NA regional manufacturing data reporting system (MDRS) as the business system expert by developing and directing system strategy, standardization and diffusion across all North American manufacturing plants ensuring robust, repeatable, and controlled processes are in place to maximize business value and support plant characteristics enhancement.
Key Accountabilities
Drive the development and implementation of strategies including plans & targets to standardize, improve the business operating capabilities of the MDRS system for the region.
Lead projects/themes of varied complexity and scope through collaboration with team (plant, IT, regional engineering) including current system enhancements and feasibility studies for future products.
Work effectively with local plant departments and regional IT to ensure system standards are created, documented, and sustained
Complete testing, verification, and documentation of system changes. Confirm system requirements are met during appropriate UAT timing and assure countermeasure application on system before change release.
Oversee standard training program for system use and deliver when required
Qualifications, Experience and Skills
Bachelors degree related to process, manufacturing management, industrial or systems engineering or other equivalent degree with the required experience
6+ years experience in Process Engineering or Manufacturing Systems with a focus on the automotive industry w/ Bachelors degree
8+ years experience with relevant responsibilities
Systems technology experience, knowledge of process engineering, business analysis skills, project management, process project design & implementation, change management, MS Office. Thorough understanding of Honda Philosophy and Core Values
Workstyle
Hybrid position, preferred Ohio site
90% office, 10% production floor (go to the spot)
Travel to plant or special assignment
What differentiates Honda and make us an employer of choice?
Total Rewards:
• Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)
• Paid Overtime
• Regional Bonus (when applicable)
• Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)
• Paid time off, including vacation, holidays, shutdown
• Company Paid Short-Term and Long-Term Disability
• 401K Plan with company match + additional contribution
• Relocation assistance (if eligible)
Career Growth:
• Advancement Opportunities
• Career Mobility
• Education Reimbursement for Continued Learning
• Training and Development programs
Additional Offerings:
• Tuition Assistance & Student Loan Repayment
• Lifestyle Account
• Childcare Reimbursement Account
• Elder Care Support
• Wellbeing Program
• Community Service and Engagement Programs
• Product Programs
• Free Drinks Onsite
Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
Technical Support Specialist - Enon, OH (Onsite)
PC Repair Technician Job In Enon, OH
Uses remote tools and cloud technology to provide technical support for hardware, software, store networks and applications
Manages simultaneous connections to multiple stores and pieces of equipment; prioritizes the order in which repairs are made in order of emergency priority
Monitors the severity of data packet loss either to the entire store network or specific pieces of equipment. Provides the best solution to resolve the underlying problem to bring equipment up to full functionality
Identifies and corrects issues before a location is aware of a problem using cloud and web-based applications
Determines the best course of action to improve performance and efficiency of store systems, equipment and applications
Provides accurate verbal instruction when onsite diagnostics is needed to bring various pieces of equipment to full functionality
Understands and completes proper processes when installing software
Directs field personnel in installing new equipment that is going on the store network
Configures and upgrades software on newly installed devices
Implements software changes for fuel dispensers and fuel tanks
Sets up new DVR equipment and configures recording settings, including using proper naming conventions, for multiple cameras
Provides troubleshooting by using remote tools connected to other legacy networks
Manages multiple tickets and works them in order of emergency to lowest priority
Identifies re-occurring store issues by reading and understanding case history and determines if a different course of resolution is needed to reduce repeat problems
Reads, interprets and follows procedures described in the internal knowledge base
Provides documentation for knowledge base articles
Works with third-party help desk vendors as applicable
Maintains inventories and orders parts as needed
Provides phone support as needed
Attends training classes as required to stay current with new equipment troubleshooting procedures and technology
Initiates timely communication of critical events to Store Support Team Leads
Completes other duties, including special projects, as assigned by Management
Education Requirements:
Associate degree in Computer Networking or 2 years of related experience
Specialized training in network communication, PC architecture and application support
Experience Requirements:
Prior help desk experience preferred
Skill Requirements:
Complete understanding of the store network (hardware and software), PC architecture wireless communication, router and third-party cellular devices
Knowledge of non-standard equipment that is not connected to the Speedway network
Ability to manage simultaneous connections to multiple stores and pieces of equipment, and ability to prioritize the order in which repairs are made
Ability to research and resolve issues
Capable of working in a fast-paced environment
Excellent verbal communication skills and the ability to explain technical information in layman's terms
Well organized with the ability to work under pressure and meet tight deadlines
Excellent understanding of intra-department functions and operations
Ability to perform repeated bending, standing and reaching
Ability to occasionally lift up to 40 pounds
Available to work a variety of shifts, including, second and third shift, weekends and holidays; understands the staffing expectations of working in a 24/7/365 days a year department
User Experience Optimization Specialist
Remote PC Repair Technician Job
Do you throw around words like “statistical significance” with reckless abandon? Are you someone who has a knack for recommending design decisions based on tangible insights - someone who finds the needles in the haystacks? Do you like Slack hangouts, flexible hybrid/remote culture, and unlimited PTO? If so, you may be a perfect fit for Nebo's award-winning UXO team.
Being a UXO Specialist at Nebo
Nebo is a human-centered agency built on a culture of respect, professional growth and care for every employee. With numerous perks, including hybrid in-office/remote work options designed to fit your needs, unlimited PTO, and free attendance to local marketing events, join this fun-loving team that occasionally talks Slack Smack.
We're looking for the right person with a mind for phenomenal User Experience design, plus an interest in business strategy and analytical insight. You'll work as part of our collaborative UX team to make our clients' digital presence even more amazing and user-friendly. You will perform insightful UX Research, providing heuristic recommendations, and building and managing A/B and multivariate tests. Interested in putting your skills and talents to work? We'd love to have you.
UX Optimization Specialist Job Description
Assist in the development and execution of UXO strategies with the goal of increasing conversion rates and revenue for clients
Contribute to Nebo's optimization processes, tools and strategies to increase efficiencies and results
Effectively collaborate with other Nebo teams, including Intelligence (Research & Analytics), Content, Design and Engineering
Develop hypotheses, testing briefs and reports for A/B tests
Attend client calls/meetings when UXO work is being presented or discussed
Assist in the research and creation information architectures and sites that guide users down carefully crafted user flows
Requirements:
Bachelor's degree 2+ years experience (UX / CRO / Analyst or related field)
Loves to work with data, and has a basic understanding of statistics
Strong creative communication skills
Upbeat attitude, driven and motivated to work in a dynamic environment
Nice-to-Haves:
Experience with Optimizely, VWO and/or other testing platforms
Experience with Google Analytics, Adobe Analytics and other digital analytics solutions
Ability to pull insights from completed tests - even failed or inconclusive tests - for future usage
Experience with Figma is a plus
Experience in HTML, CSS, Javascript and/or JQuery is a plus
Experience with UX design is a plus
Nebo's Commitment to Diversity & Inclusion
As a human-centered agency, we believe in uplifting our community and advancing society through inclusive business practices. We're dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status.
Call Center Technician
PC Repair Technician Job In Wapakoneta, OH
Call Center Technician We are seeking a highly motivated and skilled Call Center Technician to join our team. The role involves delivering high-quality customer service and technical support, ensuring that our clients receive prompt and effective solutions to their needs.Call Support Technician Position Description:
Answer live Technical Support telephone calls in an accurate and professional manner
Assist in the timely resolution of Internet connectivity, e-mail and other ISP related issues
Troubleshooting Internet related problems with the ability to escalate unresolved matters in accordance with established policies and procedures
Enter all calls and transactions into a tracking database
Customer Service Representative Position Description:
Answer live telephone calls in an accurate and professional manner from Internet, Telephone, and Television
Assist in the timely resolution of requests for new service, changes to existing services, billing and trouble calls in accordance with established policies and procedures
Troubleshooting video and voice line problems with the ability to escalate unresolved matters in accordance with established policies and procedures
Enter all calls and transactions into a tracking database
Skill Requirements:
Experience in basic home networking including Wi-Fi
Experience in TCP/IP and Internet applications
Experience with Windows and Macintosh operating systems
Ability to quickly analyze and pinpoint problems
Exceptional writing skills and verbal communication skills
Possess a positive, caring and helpful attitude
Possess excellent telephone skills
Have strong team orientation
Ability to work flexible hours and weekends
Position Specifics:
Part-time
Salary:
$14.50 an hour
Supplemental Pay
Hourly rate with monthly performance incentive bonus
Quarterly internet reimbursement
If you are a self-starter with a passion for customer service and technical support, we encourage you to apply for this exciting opportunity.
Compensation details: 14.5-15
PI239be62b7e1d-29***********1
Observability Technical Lead
Remote PC Repair Technician Job
Are you looking to join a global technology department for an industry-leading investment firm? Fisher Investments is looking for motivated technologists to support our growing business. If you are looking to make a difference as we develop scalable solutions to support global growth, this may be the right opportunity for you!
The Opportunity:
The Observability Technical Lead enables our Observability platform for Technology teams by installing and configuring the tools needed to support the activities such as logging, tracing, alerting, and visualization. You will support the entire Technology organization with platforms and tools needed to enable Fisher's Observability platform (APM, Logging, Tracing, Alerting, Visualization, and AIOps). You will report to the Application Development Team Leader.
The Day-to-Day:
Design, configure and sets up observability platform tools (Splunk and Dynatrace), both on-premises and cloud, to guide application development efficiencies and improve operational stability of the applications
Work with Observability Manager and Architect to develop Monitoring capabilities strategy and Roadmaps and accomplish agreed upon priorities
Develop tooling and processes to increase automation of monitoring and adherence to security and audit systems and controls
Integrate and configure additional tools/frameworks to support and enable automation of various monitoring activities across the enterprise
Perform analytics on incidents and usage patterns to better predict issues and take proactive actions
Collaborate across the departments to gauge the effectiveness and efficiency of existing systems
Foster the adoption of Observability tools and capabilities across Technology groups
Partner with Service owners to implement Service Level Metrics & Service Level Objectives that act as service level health indicators
Measure, communicate and deliver on enterprise platforms stability, scalability and technology organizations maturity in DevOps
Resolve issues, alerts, and incidents based on predefined service level agreements regarding system availability, performance, and service levels
Analyze the monitoring requirements in close collaboration with the architect and translate them into tasks for engineers to develop.
Deliver presentations to managers and other technology and business partners
Be a mentor to engineers, providing assistance, guidance and training
Your Qualifications:
10+ years overall experience in application engineering
7+ years of SRE experience (architect or engineer) with SRE/Observability toolsets like Dynatrace/ AppDynamics/ New Relic, Splunk/Elastic
3+ years' experience monitoring applications using various SDLC methodologies preferably Agile
3+ years of technology design expertise which includes Performance, Security, Availability, as well as Operations, Monitoring and Support
2+ years of experience in Relational database management skills like MSSQL, MySQL, SQL, PostgreSQL or MongoDB
2+ years of experience in any of the scripting languages like Unix Shell Scripting, Python, or PowerShell
2+ years of experience in technology design expertise which includes Containerization, Performance, Security, Availability, Operations, Monitoring, and Support
Experience in Systems Architecture, in-depth knowledge on SRE, IT Operations, Cloud, Coding and Scripting experience with Java, JavaScript, python and .NET, understanding of AI/ML
Experience in a regulated industry; financial services experience ideal
Bachelor's degree in MIS, computer science, math, or other science field required, advanced degree in a related field
Why Fisher Investments:
We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like:
100% paid medical, dental and vision premiums for you and your qualifying dependents
A 50% 401(k) match, up to the IRS maximum
20 days of PTO, plus 10 paid holidays
Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care
This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change.
FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER
By applying, you consent to your information being transmitted by snagajob to the Employer, as data controller, through the Employers data processor SonicJobs.
See Fisher Investments Privacy Policy at https://www.fisherinvestments.com/en-us/privacy/usa?_ga=2.135**********************108636-153************108636 and SonicJobs Privacy Policy at ******************************************* and Terms of Use at *********************************************
Technical Support Executive
PC Repair Technician Job In Miamisburg, OH
Does this describe you?
Do your achievements put you in the top 5% of everything you do?
Are you experienced in managing and maintaining home and commercial network systems?
Do you have experience in setting up and troubleshooting NVRs and physical facility access control systems like ButterflyMX?
Are you known for amazing customer service, bringing patience and discretion with urgency to fix problems?
Are you skilled in vendor management and ensuring smooth execution of technical projects?
Are you a self-starter and relentless in pursuit of solutions to problems?
If this describes you, this is your opportunity to be a part of a high growth, privately held organization who has been considered to be “The Best” in their industry. With over 400 associates we believe the #1 key to our success is our people.
The Connor Group is a national leader in owning and operating luxury apartment communities. In just over 32 years, we've grown from zero to $5 billion in assets. Along the way, we've won national awards for best culture, innovation, leadership, and community involvement.
Qualified candidates should possess:
Proficiency in home and commercial networking systems.
Experience with NVRs and physical access control systems
Strong vendor management skills and project management experience.
Demonstrates GRIT, which in our world is defined as passion and perseverance
The successful candidate will be afforded the following opportunities:
Best in the business 401(k) with company match up to 9%
Excellent health benefits that start from day one, paid for by the company
Ability to earn equity in the company by becoming a partner
Desktop Support Technician
PC Repair Technician Job In Solon, OH
Job Description:-
As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:
Provide customer facing end-user support that includes:
Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc.
Perform onsite updates, Configuration changes, or Software installations.
Provide onsite technical assistance to End Users.
Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent.
Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed.
Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement)
Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs.
Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades.
Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support.
Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.
Provide On-call support if required outside business hours on a rotational basis.
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
Technical Support Engineer
Remote PC Repair Technician Job
This is a hybrid (3 days onsite, 2 days remote) role in Brisbane, CA.
To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time.
About Odoo
Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do. The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the world's largest ecosystem of fully integrated business apps.
Odoo has become a global network with more than 12+ million users and partners in more than 120 countries, and we continue growing with 2000+ daily downloads. We are growing fast and need to hire faster.
About the Role
As a Technical Support Engineer at Odoo, you will deliver technical solutions and support to help drive success for our SMB customers across North America. You'll collaborate with cross-functional teams to resolve complex challenges while serving as a trusted customer advisor. We're seeking a problem solver who can combine strong programming skills, empathy, and excellent communication to help businesses thrive. The ideal candidate understands business processes and can effectively translate technical solutions for various audiences.
Responsibilities:
Own and resolve support tickets (customer-reported problems and bugs) for Odoo tools and services
Investigate technical issues by identifying root causes, describing symptoms, quantifying scope, and proposing both short-term fixes and long-term solutions
Collaborate with cross-functional teams to resolve customer and partner technical challenges
Serve as a technical advisor to customers and partners, effectively communicating product value to both technical and non-technical audiences
Manage enterprise customer support across SaaS, PaaS, and self-hosted environments while delivering excellent customer experience
Develop solutions using Bash, Python, JavaScript, and PostgreSQL
Document resolved issues and implement solutions across customer environments to enhance knowledge sharing and continuous improvement
Qualifications and Requirements:
Bachelor's degree in Computer Science, Engineering, or related field
Experience with Bash, Python, JavaScript, and database scripting (PostgreSQL preferred)
Knowledge of ERP systems (CRM, Accounting, Inventory, POS)
Strong problem-solving skills with the ability to translate technical concepts for diverse audiences
Effective communication and collaboration skills with team members, partners, and customers
Nice to have:
1-3 years of professional experience (technical support preferred)
Experience with Odoo or similar ERP systems
Background in SaaS or startup environments
Experience working with Unix/Linux platforms
A proactive learning mindset with a focus on continuous improvement
Additional language skills (Spanish, French, or Portuguese preferred)
Compensation and Perks:
Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits
PTO (Paid-time-off), paid sick days, and paid holidays
Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals
$100 towards a work-from-home office setup
Evolve in a nice working atmosphere with a passionate, growing team!
Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!
Company-sponsored events for groups of 6+ employees
The estimated annual compensation range for this role is $90,000-$105,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location.
Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.
System Support Specialist
Remote PC Repair Technician Job
Job Title:
System Support Specialist
Employment Type
: 100% Remote (
Candidate must reside in KY
)
Workplace Type
: Long-term Contract
Summary:
We are seeking a highly skilled System Support Specialist to join our team. This fully remote position focuses on delivering advanced technical support for our enterprise systems, with a strong emphasis on server and data storage management, alongside expertise in Microsoft solutions and device management. The ideal candidate will excel in troubleshooting complex issues, managing large-scale device deployments, optimizing server infrastructure, ensuring data integrity, and leveraging scripting expertise to enhance system efficiency.
Key Responsibilities:
Provide advanced troubleshooting for system issues across diverse technical environments.
Manage and support large-scale enterprise device deployments.
Implement, maintain, and optimize on-premises and cloud-based Microsoft solutions (e.g., Active Directory, Azure, Office 365).
Develop and maintain automation scripts using PowerShell and other scripting languages.
Manage and maintain enterprise server infrastructure, including performance optimization, security, and backups.
Design, implement, and monitor data storage solutions to ensure data integrity, availability, and performance.
Qualifications:
Proven experience troubleshooting complex technical issues.
Hands-on expertise in large enterprise device management.
In-depth knowledge of on-premises and cloud-based Microsoft solutions.
Strong proficiency in PowerShell and general scripting languages.
Experience with server operating systems (e.g., Windows Server, Linux), virtualization technologies (e.g., VMware, Hyper-V), and server hardware.
Proficiency in managing storage area networks (SAN), network-attached storage (NAS), and data backup and recovery solutions.
Work Environment:
Fully remote position, although the candidate must reside in the state of Kentucky.
Collaborate with a dedicated team of eight professionals.
Standard 8-hour workday with flexible start times between 7:00 AM and 8:00 AM, concluding between 4:00 PM and 5:00 PM.
About EEG
: Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
PC Technician
PC Repair Technician Job In Cleveland, OH
Our client in the Cleveland, Ohio area is looking for a PC Technician. This is a 9+ month contract position.
We are looking for a solid PC Technician who can provide IT support, utilize Active Directory, and have excellent communication and customer service/customer experience skillset.
This is an onsite position working 8am - 5pm.
The qualified candidate will have the following skills:
Windows OS
MS Office
Active Directory
RDPs
IT Support
Customer Service/Customer Experience
Excel experience preferred
Advanced focus on attention to details
Self-starter/Team player
Highly adaptable
Positive attitude/disposition
If qualified and interested, please reply using the link below.
Desired Skills and Experience
Our client in the Cleveland, Ohio area is looking for a PC Technician. This is a 9+ month contract position.
We are looking for a solid PC Technician who can provide IT support, utilize Active Directory, and have excellent communication and customer service/customer experience skillset.
This is an onsite position working 8am - 5pm.
The qualified candidate will have the following skills:
* Windows OS
* MS Office
* Active Directory
* RDPs
* IT Support
* Customer Service/Customer Experience
* Excel experience preferred
* Advanced focus on attention to details
* Self-starter/Team player
* Highly adaptable
* Positive attitude/disposition
If qualified and interested, please reply using the link below.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: *****************************************
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.
Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting *************
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future™
Freelance Placement for IT Techs and General Techs Repair Services
Remote PC Repair Technician Job
Freelance IT Programmers, Graphics, Video and motion editing, Developers, Electrician, Electromechanics, Contractors, Plumbers, Mason Bricklayers service, Music, audio specialist, Analyst, Acting and voice services online. Can work remote and or location work on a freelancer online platform engagement.
Need to have a smart phone and lap top or desk top computer to perform work.
Manufacturing Customer Support - Training Technician
Remote PC Repair Technician Job
(Open to candidates in Northeast, Wisconsin - Not currently sponsoring H-1B visas)
The Manufacturing Customer Support - Training Technician leads the development and delivery of technical training programs at our client's plant in Northeastern, Wisconsin for customer technicians, focusing on both equipment installations and operations. In addition to designing and facilitating impactful training experiences, this role will provide exceptional remote-based phone support to customers, ensuring they receive prompt, accurate, and customer-focused assistance. The ideal candidate is a skilled communicator with technical expertise and a passion for delivering outstanding customer experience and successful customer outcomes.
Job Duties & Responsibilities
Customer Technical Training:
Develop and deliver comprehensive training programs for customers on equipment installation, setup, operation, and maintenance.
Create engaging training materials, including manuals, videos, presentations, and online resources, tailored to customer needs.
Lead at factory and/or virtual training sessions to ensure customers fully understand and utilize products effectively.
Remote-Based Phone Support:
Provide remote technical support via phone or video to assist customers with troubleshooting, operational questions, and issue resolution.
Diagnose and resolve technical problems efficiently, ensuring minimal downtime for customers.
Document and track customer support interactions, escalating issues to internal teams when necessary and contributing to our knowledge base growth.
Customer Experience:
Deliver exceptional service in every interaction, ensuring customers feel valued, supported, and confident in using their equipment.
Gather customer feedback during training and support interactions to continuously improve programs and processes.
Ensure satisfaction and successful customer outcomes.
Collaboration:
Partner cross-functionally to align training content with product updates, customer needs, and company objectives.
Share insights gained from customer support and training to drive products and process improvements.
Technical Expertise:
Maintain a deep understanding of company products, including installation, operation, troubleshooting, and maintenance processes.
Stay current on industry trends and technologies to ensure training content remains relevant and effective.
Qualifications
Experience:
3+ years in technical training, technical support, or a customer-facing technical role.
Experience delivering remote support and training to customers.
Experience in the packaging industry or related technical fields is a strong plus.
Skills:
Strong verbal and written communication skills, with the ability to explain technical concepts clearly to non-technical audiences.
Excellent problem-solving and troubleshooting skills.
Proactive and customer-focused, with a passion for delivering exceptional experiences.
Organizational skills to manage multiple training programs and support tasks simultaneously.
Tools & Technology:
Proficiency in virtual meeting tools (e.g., Zoom, Microsoft Teams) and training software.
Familiarity with CRM systems (e.g., Salesforce) and technical support ticketing systems.
Ability to create professional training materials using PowerPoint, video editing software, or similar tools.
Education:
Bachelor's degree or Associate's degree in engineering, technical education, or a related field preferred.
Certifications in technical training or customer support are a plus.
Other Misc.
Excellent follow-through and proactive communication style
Cross-functional training and Field Service Technical training experience preferred
Continuous improvement and industry training upkeep
Hours: Monday through Friday. 7:00 am - 5:00 pm. These are business hours, start and end times may vary based on departmental needs. (Can be flexible). Weekends are not required.
Senior IT Technician
PC Repair Technician Job In Williamsburg, OH
Driven by integrity and united by the people-and-pet bond, we find strong purpose in the work we do and an even greater joy in those we get to work alongside. Together, we harness the expertise of our long-standing tradition of excellence to embrace possibility and continuously push to do what's never been done before in pet care. Discover your purpose and fuel your passions when you bring your love of pets to a team that prides itself on the power of togetherness-We are Proudly Connected. Purely Driven.
Position Summary
As a Senior IT Technician, you will be responsible for troubleshooting and maintaining the reliability and functionality of all factory information systems, including but not limited to computer hardware, software, networking systems, databases and manufacturing applications. You will manage core operational systems and provide advanced factory floor support. In this role, you will assist with project management and administration of IT compliance standards and systems.
Provide analytical, technical and developmental expertise and support for existing and future factory computer related hardware, manufacturing data collection systems and business information technology
Evaluate, develop, document and maintain necessary in-house information and data collection systems
Install, configure, performance tune, administer and troubleshoot all in-house computer related hardware, software, database, network, communication and multi-media systems
Maintain reliability and provide continuous improvement of factory floor solutions to support the goals and objectives of the manufacturing and distribution operation
Collaborate with all levels of factory personnel to provide effective solutions to business and operational problems while also assisting in developing associates' technical competencies
Ensure compliance and factory readiness for data backup, disaster recovery, software licensing, security and authorization policies
Plan and coordinate local implementation of new and enhanced Nestlé Purina software and respond to users' requests for new and enhanced information systems using sound business judgment
REQUIREMENTS
High School Diploma or GED equivalent with 4+ years of information technology experience including system operations and hardware support --OR- 2-year technical degree or certification with 2+ years of relevant experience
The approximate pay range for this position is $59,000 to $88,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.
Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with Company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | About Us | Making an Impact | Nestle Careers (nestlejobs.com).
REQUISITION ID:
342407
It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestlé home.
The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: **************.
This position is not eligible for Visa Sponsorship.
Review our applicant privacy notice before applying at ***********************************
Talent Acquisition Lead - Tech
Remote PC Repair Technician Job
Talentful is inventing the future of recruitment by offering cutting-edge solutions that help high-growth technology companies hire the best talent.
Founded in 2015, our experienced talent experts act as a flexible onsite extension of in-house talent functions via a monthly subscription to ensure the best cultural matches and outstanding recruitment experiences for top talent and companies.
From hiring to process reviews, events strategy and diversity workshops - Talentful has helped many of the world's biggest tech companies scale efficiently, including Alphabet, Microsoft, Pinterest, Atlassian, Expedia, Instacart, Miro and many more.
Talentful has built a global team across Europe and the US, all bound together by the mission of helping every company we partner with grow to its highest potential.
We have huge plans over the next few years as we continue to build the world's best talent consultancy, and hope you'll be inspired to join us in inventing a better future for recruitment.
The RoleTeam Management
Manage, coach and develop your team, offering operations support and career development whilst creating a tailored team culture.
Set and monitor targets and track your team's performance through data and reporting in line with client needs.
Motivate and encourage your team to deliver the best service.
Delivery
Own the end to end recruitment process for mid - senior level hires.
Your focus will be recruiting great people across Technical disciplines.
Own the success of your team's core delivery.
Partner with senior stakeholders across various departments within Talentful and your client to forecast, provide insights and deliver detailed reports.
Initiatives
Provide a consultative approach to improve the sufficiency of the internal business model.
Identify and optimise ways to work smarter and define processes in order to make an impact for your client and Talentful.
We'd love to chat with you if you have:
Experience leading from the front, proven experience recruiting across multiple business functions in a volume-driven environment, and managing a team with their own ambitious hiring goals.
Experience as a proven leader with strong team management capabilities, able to drive team delivery and success across multiple geographies.
Exceptional stakeholder management skills, building lasting relationships in short time frames.
An ability to recognize and capitalize on expansion opportunities.
A data-centric approach to recruitment strategy.
Previous experience in an in-house, RPO, or embedded model.
Background in recruiting Technical talent.
What's in it for you?
A team culture where sharing of knowledge and best practice is a constant, and diversity of thought and innovation are paramount.
Working for a company that isn't just focused on short term profitability, call times, or KPIs; we're focused on exceptional outcomes for our clients.
Depending on the project, the potential to be influencing hiring process and strategy (including branding, DE&I, and systems implementation) at the world's leading companies.
Our Global Benefits
Learning & development: Accelerating your personal and professional growth.
Flexible working: Hybrid or Remote work to suit your lifestyle - we trust our people.
Healthcare options: From employer contributions to health insurance.
Wellness allowance contributions: Improve either your physical, financial, or mental health with our monthly stipend.
Global co-working: Deskpass memberships for everyone in our team to work globally on-demand.
Enhanced parental leave: 14 weeks paid maternity & 3 weeks paid paternity after 1 year service.
Retirement plan: Matched pension contributions or 401(k) plan to start saving.
At Talentful, we recognize our people are our strongest asset, and the diverse skills they bring to our international workforce are the driving force of our success. As an Equal Opportunity Employer, we do not discriminate on the basis of any protected attribute, including race, color, religion, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
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Technology Support Lead - Workforce Technology Cloud Operations and Release team
PC Repair Technician Job In Columbus, OH
Join our dynamic team to innovate and refine technology operations and release management, impacting the core of our business services.
As a Technology Support Lead in the Enterprise Technology Employee Platforms team, you will play a leadership role in ensuring the operational stability, availability, and performance of our production services. Critical thinking while overseeing day-to-day maintenance of the firm's systems will be key and set you up for success as you navigate tasks related to identifying, troubleshooting, and resolving issues to ensure a seamless user experience
Job responsibilities
Partners with Product and Technology to deliver stable Oracle HCM Platform including lower environments and production
Supports the planning and execution of production releases including quarterly Oracle and JPMC HCM releases
Documents and communicates Oracle HCM lower environment pod usage and availability to our product and technology users
Manages communications with operational and senior level product and technology partners on active issues
Facilitates triage and issue resolution of key issues
Supports the custom development solutions including data masking, data analysis, etc…
Oversees the day-to-day maintenance of the firm's systems will be key and set you up for success as you navigate tasks related to identifying, troubleshooting, and resolving issues to ensure a seamless user experience
Required qualifications, capabilities, and skills
5+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Experience managing applications or infrastructure in a large-scale technology environment both on premises and public cloud
Experience with project management and development life cycle tools including Jira, Confluence, SharePoint, etc…
Experience with Oracle HCM or other equivalent Software as a Solution (SaaS) providers
Experience with Oracle database technologies (or equivalent)
Experience with creating, editing and maintaining SQL
Experience in Excel including pivot tables, charts, etc…
Experience with Oracle Transactional Business Intelligence (OTBI) or equivalent data analysis and reporting tools
Proficient in observability and monitoring tools and techniques
Experience executing on processes in scope of the Information Technology Infrastructure Library (ITIL) framework
Preferred qualifications, capabilities, and skills
Working knowledge in one or more general purpose programming languages and/or automation scripting
Practical experience with public and private cloud
Information Technologist 1
PC Repair Technician Job In Columbus, OH
The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
BWC OCSEA Selection Rights:
This position shall be filled in accordance with the provisions of the OCSEA Collective Bargaining Agreement. BWC bargaining unit members have selection rights before non-bargaining unit members. All other applications will only be considered if an internal bargaining unit applicant is not selected for this position.
Salary Information:
Hourly wage is expected to be paid at step 1 of the pay range associated with the position for candidates who are new employees of the state. Current employees of the state will be placed in the appropriate step based on any applicable union contract and/or requirements of the Ohio Revised Code. Movement to the next step of the pay range (a roughly 4% increase) will occur after six months, assuming job performance is acceptable. Thereafter, an employee will advance one step in the pay range every year until the highest step of the pay range is reached. There may also be possible cost of living adjustments (COLA) and longevity supplements begin after five (5) years of state service.
Transportation:
Position may require travel; therefore, persons occupying this position must be able to provide own transportation &/or legally operate a state-owned vehicle.
Educational Transcripts:
For any educational achievements to be considered during the screening process, you must at least attach an unofficial transcript that details the coursework you have completed.
All applicants must submit an Ohio Civil Service Application using the online Ohio Hiring Management System. Paper applications will not be accepted.
Background Check Information:
Prior to an offer of employment, the final applicant will be required to sign a background check authorization form and undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position.
Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Under the general direction of the IT Risk Manager utilizes thorough technical working knowledge of infrastructure operations & maintenance in order to deliver, implement & support a variety of security software applications (e.g., Palo Alto firewalls, Firepower IDS/IPS, & Qradar SIEM).
Evaluating effectiveness & risk of IT processes.
Performing network, server, endpoint & application risk assessments & documents findings.
Recommending changes in IT procedures to meet customer needs.
Evaluating security profile & implications of existing & proposed operational procedures, identifies & summarizes potential exposures.
Evaluating & researching security-related hardware & software solutions
Firewalls, security detection, monitoring, logging, automated event analysis, authentication, & access control).
Providing feedback to project team & higher-level staff.
Creating, organizing, filing, & maintaining security-related documentation.
Device configuration standards, security review processes, deployment guidelines, monitoring requirements, training materials, implementation checklists, assessment results.
Collaborating with application, technical support, & security specialists at BWC, & other external partners to ensure appropriate digital security measures & controls are established & maintained.
Perform security reviews of current & proposed applications & interfaces, assesses risk & develops remediation plans for security-related issues & serves on standing & ad hoc security workgroups.
Assisting in providing IT consultation & recommendations for implementation while ensuring security & integrity are not compromised.
Participates in development of specifications.
Performing product testing & identifies & documents potential issues.
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.
6 mos. combined work experience in any combination of the following\: computers &/or electronics and/or in telecommunications performing routine analysis, programming, installation, maintenance and/or systems support, solving problems with pre-determined methods on basic hardware or software including experience providing customer support.
-Or 2 courses in computer science or information systems.
-Or equivalent of minimum class qualifications for employment noted above.
Job Skills: Information Technology
The Ohio Department of Transportation (ODOT) oversees building and maintaining the nation's 5
th
largest interstate system and the 2
nd
largest number of bridges. We take pride in providing safe and efficient roadways for the people of Ohio and to the people traveling within our great state. And in order to achieve that, we do A LOT! From Planning, Engineering, Construction to Law, HR, Communications, IT and everything in between, ODOT has a career for just about everyone. ODOTers are hardworking, passionate, and dedicated to public service. We strive to achieve our agency's vision every day\: To be a long term, reliable, professional, and highly productive organization.