PC Analyst Jobs Near Me

! NterNow is the leader in self-guided tours for new construction & SFR/BTR, empowering prospects to tour seamlessly and on-demand. With a focus on providing safe and secure experiences for buyers, NterNow works with smart-home technology to enable builders and rental community property managers to manage their property to allow independent self-guided tours for home-buyers or future tenants. Are you insatiably curious? Do you embrace uncertainty, take risks, and learn quickly from your mistakes? Do you collaborate well with others, knowing that better solutions come from working together? Do you stand in awe of what humans dare to achieve, and are you motivated every day to empower others to achieve more through technology and innovation? Role description (Atlanta is our HQ, Remote OK in TX ONLY) This is a full-time hybrid role for a Customer Success (Technical) professional at NterNow. The role involves providing remote management and advanced lead capture services. While the role is based in Atlanta, GA, some work-from-home is acceptable in Texas (ONLY). Key Responsibilities Serve as the primary point of contact for clients, building and maintaining strong relationships through consistent engagement and support. Guide clients through integration processes, providing technical assistance and ensuring the success of their self-touring implementation Identify and capitalize on opportunities to enhance client operations through strategic upselling and cross-selling of additional solutions. Lead comprehensive onboarding and training programs to ensure clients fully understand and utilize the platform's capabilities. Conduct periodic client site visits to provide hands-on support, deliver training, and strengthen business relationships. Work closely with internal teams to relay client feedback and contribute to product development initiatives. Required Qualifications Minimum 2 years of professional experience, with at least 1 year in a Tech environment Demonstrated experience with Smart-Home / Integrations and technical troubleshooting Proven track record of successful upselling and cross-selling in B2B environments Experience in real estate software, property technology, or related industries Outstanding interpersonal and communication skills with a client-first mindset Ability to travel occasionally to client locations Preferred Skills Knowledge of property management software and IoT-based solutions Advanced problem-solving abilities and strong client needs analysis skills Compensation and Benefits Competitive Entry-level salary Performance-based commission structure for successful upsells and cross-sells Access to wellness programs and professional development opportunities Equity plans are available after 6 months

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 16,000 healthcare professionals and team members at more than 1,200 health and wellness offices across 46 states in four distinct categories: Dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools, and resources to grow its practices and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale. Our continued growth has created an opportunity to join our Information Technology team as an Imaging Modality Engineer. Responsibilities: The employee may be occasionally exposed to moving mechanical parts and vehicles. Servicing and Calibration of existing equipment at the customer's location. Telemetry System Radio Diagnostics and Troubleshooting. Ability to work paid overtime (excess of 40 hours/week) with little or no notice to fulfill our customer's business needs. Resolve instrumentation issues through hardware and software troubleshooting. Strict adherence to safety procedures. Compile and evaluate data to determine and resolve operating problems or malfunctions. Achieve strategic goals and financial targets. Field Service Engineer experience in the medical devices / lab instruments or related industry. Troubleshoot and repair equipment, applying own knowledge and experience. Education: High School Diploma or GED. Experience in medical workplace settings. Assist in planning and coordinating team efforts. Keep abreast of the basic requirements for compliance in own area of work, and comply with such requirements. Partner with customers and Management regarding progress of installation and repair work. Core Competencies: Desktop OS, NOS and application support experience Readiness to work within a flexible work/travel schedule Experience in medical workplace settings Ability to read and interpret mechanical, electrical, electronic prints and other related technical documentation. Job Description: Field Service Engineer experience in the IT medical devices / lab instruments or related industry. Able to develop plans to remediate machinery malfunction. Ability to interpret, create, and maintain electrical schematics and wiring diagrams. Strong IT Computing and Electronics background Familiarity with electrical test equipment such as Multimeter, Radiological Survey Meter Ability to travel and perform critical onsite service on x-ray equipment within a respective region Strong Customer Service and communication skillset with Organization, coordination, technical documentation, reporting, and producing procedure sets Ability to lift 60lbs Knowledge of X-Ray imaging concepts perform remote based repair and troubleshooting of imaging equipment and PC equipment Strong Windows 7, 10 troubleshooting and support skillset At least one major network certification (CCNA, etc.) Experience with dental X-ray modalities preferred Certifications: CompTIA A+ Obtain and maintain MFR Certifications to ensure NSP Status Preferred: CCNA (Cisco Certified Network Administrator) Education: High School Diploma or GED. BS in Mechanical Engineering, Computer Science, MIS or another related field. Or 5 years' experience in related field. Compensation: $85,000-$100,000 annually A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match

*Job Title: Night Shift Data Support Analyst* *Shift:* Third Shift (12:00 AM - 8:00 AM EST) *Contract-to-hire* *Company Overview:* We are seeking a proactive and communicative individual to join our team as a Night Shift Data Support Analyst. Our data warehouse utilizes Snowflake, and we rely on Azure Data Factory (ADF) for our data pipelines. This role is crucial in ensuring the smooth operation of our data loads and monitoring alerts to maintain the integrity of our dashboards. *Key Responsibilities:* * Monitor data load scripts in Snowflake and ADF pipelines. * Respond to alerts indicating load failures or pipeline issues. * Restart services and reinitiate load processes as needed. * Follow predefined scripts to address common issues. * Escalate issues to senior developers when necessary. * Ensure dashboards are operational and address any issues promptly to minimize downtime. * Communicate issues effectively and thoroughly to team and demonstrate professional responsiveness while working remotely. *Qualifications:* * 3+ years of professional experience working in a data warehouse or in a data analyst or developer role. * Proficiency in Snowflake and SQL is required. * Experience with Azure Data Factory (ADF) is a plus. * Comfortable working third shift (12:00 AM - 8:00 AM EST) Monday - Friday. * Strong problem-solving skills and the ability to follow predefined scripts. * Excellent communication skills and a proactive approach to monitoring and issue resolution. * Ability to work independently and as part of a team. Job Type: Temp-to-hire Pay: $45.00 - $60.00 per hour Benefits: * Dental insurance * Health insurance * Vision insurance Schedule: * 8 hour shift * Monday to Friday * Night shift Application Question(s): * Are you comfortable working night shift Monday - Friday 12 am - 8 am EST for the long-term? Work Location: Remote

Logistics: Role: AV Helpdesk Support Tech Hybrid Schedule: M-F = 7am-4pm / must sit T, W, Th in the Cedar Knolls, NJ location, can work from home on Mondays & Fridays Pay Rate: $20-23/hr Duration: 6-Month contract to hire Must Haves: 2-5 years of professional experience in a client-facing IT Technician or similar role Perform call setups and problem determination for various AV and video conferencing systems (e.g., Crestron, Cisco, Logitech, Microsoft Teams, Zoom) Previous ticketing system experience (client uses Servicenow (SNOW)) Excellent problem-solving and troubleshooting skills. Pluses: Degrees or industry certification like a CTS, Biamp certification, etc Day to Day: The perfect Candidate for this role is someone who will be determined to finding a solution to the problem the ticket is presenting, rather than passing the buck. Someone one wants longevity and to grow within the organization. Resolving about 70 tickets on a monthly basis. Manage and maintain videoconferencing and AV facilities, including obtaining usage statistics and issue logs. Provide user training and support, create and modify user documentation, and maintain system documentation. Coordinate AV activities with client facilities, compile equipment inventory, and assist other coordinators. Troubleshooting skills for commercial audio/visual systems, video conferencing systems, and platforms including: Crestron Flex Video Conference Systems, Room Scheduling, AirMedia, DigitalMedia, and XiO Cisco Video Conferencing Appliances, TMS, and Webex Management Platforms Microsoft Teams Rooms Zoom Google Meet Logitech Video Conferencing Systems and Sync Lenovo ThinkSmart Appliances and Manager Biamp Audio/Visual Appliances and Tesira Software Poly Video Conferencing Appliances and Lens

Ready Set Connect, powered by Gersh, is dedicated to changing the lives of children on the autism spectrum. Our team of professionals is committed to providing opportunities, inspiration, and guidance for every child to reach their full potential, regardless of the challenges they face. For over 30 years, Gersh Autism has empowered students on the autism spectrum to reach their full potential. Serving individuals aged 5-21 across the U.S. and Puerto Rico, our network of K-12 schools provides personalized education tailored to each student's unique learning style. We offer comprehensive therapeutic services-speech, physical, occupational therapy, and more-along with vocational training for older students. Our dedicated team collaborates with families to ensure academic, social, and emotional growth, preparing students for success beyond the classroom. ***Must have current BCBA certification through the BACB. This is a full-time position based on EST hours. Duties and responsibilities Remote BCBAs are an important part of the Ready Set Connect leadership team. They work with the Administration team to maintain the culture and professionalism of Gersh and RSC. They will support the company in reaching the long-term goals of expanding business opportunities while providing high quality services for the children and families we serve Use appropriate assessment instruments and data to develop behavior change plans and intervention plans that reflect the outcomes and objectives identified in the treatment plan Conduct Skills and Functional Behavior Assessments remotely Ensure that all treatment plans and programs comply with contract requirements, satisfy all insurance certification and other requirements, and meet or exceed professional standards Provide telehealth supervision, training, and observations to ABA Therapists, RBT's, BCaBA, and BCBA candidates as designated by the Site Director and RSC policies Establish and maintain data measurement, collection, analysis systems for children receiving behavioral interventions Deliver consultation services to school districts, private schools and outside agencies as requested and secured for contract services Participate in telehealth parent meetings as determined by approved hours. Maintain all required continuing education requirements relevant to certification (BCBA), and annual RSC trainings to include; Safety Care and HIPPA training Ensure that all health information is secure and protected in compliance with the Health Insurance Portability and Accountability Act (HIPPA) Complete 30 hours of billable supervision, parent trainings, and assessments per week that are approved through insurance companies and schools Qualifications State the minimum qualifications required to successfully perform the job. These are the qualifications that are necessary for someone to be considered for the position. All qualifications must comply with provincial human rights legislation. Qualifications include: Master's degr Applied Behavior Analysis or related field. Training and certification under the Behavior Analysis Certification Program (BACB) for Applied Behavior Analysts Solid knowledge of the principles and practices of Applied Behavior Analysis. This includes general behavioral assessment and Ethical Standards in Behavior Analysis Ability to work with various technology including Rethink ABA Data System and Microsoft Office 365 Ability to work with a high level of independence, prioritizing task and goals set for self and others Clinical experience with telehealth services through insurance companies 3-5 years in the field of ABA Working conditions BCBAs Physical requirements Physical strength/endurance to participate in the following activities when necessary. Sitting for long periods at time to conduct supervision of therapists and clients remotely Assisting in directing staff remotely in Safety Care procedures during escalations Lifting/carrying of objects/items weighing up to 25 pounds. Standing/walking/sitting on the floor/climbing stairs as required. Monday through Friday, 8:00am - 6:00pm EST with flexibility. Weekend hours as needed on a site-by-site basis. Flexibility to cover hours at other sites as needed. Direct reports BCBAs are responsible for the clinical services of the children who attend RSC. They oversee all the staff's implementation of the programming and behavior plans for the children on their caseload Benefits Gersh Autism offers a competitive compensation package, including comprehensive health and retirement benefits, professional development opportunities, and a supportive work environment committed to your personal and professional growth. Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k matching) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Paid Company Holidays) Family Leave (Maternity, Paternity) Short-Term & Long-Term Disability Training & Development Salary: $75,000 plus KRA bonus eligible The pay range for this role is: 75,000 - 75,000 USD per year(Concord RSC)

(Open to candidates in Northeast, Wisconsin - Not currently sponsoring H-1B visas) The Manufacturing Customer Support - Training Technician leads the development and delivery of technical training programs at our client's plant in Northeastern, Wisconsin for customer technicians, focusing on both equipment installations and operations. In addition to designing and facilitating impactful training experiences, this role will provide exceptional remote-based phone support to customers, ensuring they receive prompt, accurate, and customer-focused assistance. The ideal candidate is a skilled communicator with technical expertise and a passion for delivering outstanding customer experience and successful customer outcomes. Job Duties & Responsibilities Customer Technical Training: Develop and deliver comprehensive training programs for customers on equipment installation, setup, operation, and maintenance. Create engaging training materials, including manuals, videos, presentations, and online resources, tailored to customer needs. Lead at factory and/or virtual training sessions to ensure customers fully understand and utilize products effectively. Remote-Based Phone Support: Provide remote technical support via phone or video to assist customers with troubleshooting, operational questions, and issue resolution. Diagnose and resolve technical problems efficiently, ensuring minimal downtime for customers. Document and track customer support interactions, escalating issues to internal teams when necessary and contributing to our knowledge base growth. Customer Experience: Deliver exceptional service in every interaction, ensuring customers feel valued, supported, and confident in using their equipment. Gather customer feedback during training and support interactions to continuously improve programs and processes. Ensure satisfaction and successful customer outcomes. Collaboration: Partner cross-functionally to align training content with product updates, customer needs, and company objectives. Share insights gained from customer support and training to drive products and process improvements. Technical Expertise: Maintain a deep understanding of company products, including installation, operation, troubleshooting, and maintenance processes. Stay current on industry trends and technologies to ensure training content remains relevant and effective. Qualifications Experience: 3+ years in technical training, technical support, or a customer-facing technical role. Experience delivering remote support and training to customers. Experience in the packaging industry or related technical fields is a strong plus. Skills: Strong verbal and written communication skills, with the ability to explain technical concepts clearly to non-technical audiences. Excellent problem-solving and troubleshooting skills. Proactive and customer-focused, with a passion for delivering exceptional experiences. Organizational skills to manage multiple training programs and support tasks simultaneously. Tools & Technology: Proficiency in virtual meeting tools (e.g., Zoom, Microsoft Teams) and training software. Familiarity with CRM systems (e.g., Salesforce) and technical support ticketing systems. Ability to create professional training materials using PowerPoint, video editing software, or similar tools. Education: Bachelor's degree or Associate's degree in engineering, technical education, or a related field preferred. Certifications in technical training or customer support are a plus. Other Misc. Excellent follow-through and proactive communication style Cross-functional training and Field Service Technical training experience preferred Continuous improvement and industry training upkeep Hours: Monday through Friday. 7:00 am - 5:00 pm. These are business hours, start and end times may vary based on departmental needs. (Can be flexible). Weekends are not required.

Do you throw around words like “statistical significance” with reckless abandon? Are you someone who has a knack for recommending design decisions based on tangible insights - someone who finds the needles in the haystacks? Do you like Slack hangouts, flexible hybrid/remote culture, and unlimited PTO? If so, you may be a perfect fit for Nebo's award-winning UXO team. Being a UXO Specialist at Nebo Nebo is a human-centered agency built on a culture of respect, professional growth and care for every employee. With numerous perks, including hybrid in-office/remote work options designed to fit your needs, unlimited PTO, and free attendance to local marketing events, join this fun-loving team that occasionally talks Slack Smack. We're looking for the right person with a mind for phenomenal User Experience design, plus an interest in business strategy and analytical insight. You'll work as part of our collaborative UX team to make our clients' digital presence even more amazing and user-friendly. You will perform insightful UX Research, providing heuristic recommendations, and building and managing A/B and multivariate tests. Interested in putting your skills and talents to work? We'd love to have you. UX Optimization Specialist Job Description Assist in the development and execution of UXO strategies with the goal of increasing conversion rates and revenue for clients Contribute to Nebo's optimization processes, tools and strategies to increase efficiencies and results Effectively collaborate with other Nebo teams, including Intelligence (Research & Analytics), Content, Design and Engineering Develop hypotheses, testing briefs and reports for A/B tests Attend client calls/meetings when UXO work is being presented or discussed Assist in the research and creation information architectures and sites that guide users down carefully crafted user flows Requirements: Bachelor's degree 2+ years experience (UX / CRO / Analyst or related field) Loves to work with data, and has a basic understanding of statistics Strong creative communication skills Upbeat attitude, driven and motivated to work in a dynamic environment Nice-to-Haves: Experience with Optimizely, VWO and/or other testing platforms Experience with Google Analytics, Adobe Analytics and other digital analytics solutions Ability to pull insights from completed tests - even failed or inconclusive tests - for future usage Experience with Figma is a plus Experience in HTML, CSS, Javascript and/or JQuery is a plus Experience with UX design is a plus Nebo's Commitment to Diversity & Inclusion As a human-centered agency, we believe in uplifting our community and advancing society through inclusive business practices. We're dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status.

The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. • Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting • Diagnose and resolve basic hardware and software issues, including operating system problems, connectivity issues, and user account management • Contribute to and utilize the internal knowledge base for common issues and solutions and provide feedback for improvement • Create, update, and close support tickets in the IT ticketing systems, ensuring accurate documentation of all issues and resolutions • Provide excellent customer service, maintaining a positive and professional attitude while assisting users with their technical issues • Strong problem-solving skills and attention to detail including multi-tasking • Effectively troubleshoot and resolve customer complaints or concerns while maintaining a positive attitude. • Meet or exceed performance metrics including call handling time, quality assurance, and other metrics as assigned • Perform other duties as assigned Skills Windows 10, Windows 7, call center support, Troubleshooting Top Skills Details Windows 10,Windows 7,call center support, Troubleshooting Pay and Benefits The pay range for this position is $15.00 - $15.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Apr 11, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Litigation Support eDiscovery - Relativity fully remote. For prominent law firm that has a focus on eDiscovery, information governance, data privacy, and data security. This role is responsible for supporting the eDiscovery Review Services. This position is 100% Remote. Travel to client sites may be required. **Ideal candidate has a combination of litigation paralegal and litigation support experience. Relativity certification is a plus. Duties: Create and edit fields, choices, layouts, persistent highlighting sets, searches, STRs, batch sets, and production sets. Designing privilege review and privilege log workflows. Create substantive and procedural quality control checks. Create TIFF and native redaction workflows. Review search terms for proper dt Search syntax. Assist with culling and analyzing data loaded to review platforms. Design and run both pre- and post-production quality control and validation checks. Verify and validate data integrity, accuracy, and completeness. Position Requirements: At least (preferably more) five years of experience in eDiscovery and Document Review within a law firm, consulting advisory firm, or corporate management function. Bachelor's degree, JD, or advanced degree in business, legal or related field preferred. Experience working in and with remote teams. Flexibility to travel up to 25% percent of the time. Ability to travel internationally. Proven technical expertise in specialized areas of litigation such as discovery, document review, and other case data management strategies (e.g., expertise in all aspects of Relativity and/or other processing and hosting platforms, data validation, database management and solutioning complex issues arising in large document review scenarios. Experience managing technical dimensions of review projects within Relativity and other review platforms. Experience supporting client relationships and engagements, including the identification of key issues, and development of strategies, standardized procedures and analyses. Experience managing and/or assisting with the coordination of the collection, processing, review, and production of electronically stored information ( ESI ) and paper records. Ability to draft defensibility documentation for projects. Experience with monitoring and analyzing data trends and patterns to detect potential issues or inconsistencies. Experience managing vendor activity; including the ability to analyze, gather, and write clear job specifications for vendors and follow projects/tasks throughout the process. Proficiency using a variety of software, processes, and tools and ability to provide quality analysis and recommendation of strategies related to the range of elements appropriate to the client situation. Proven technical, client management, project plan design, facilitation, and project leadership skills. Outstanding analytical and problem-solving abilities. Ability to function in a high-energy, fast-paced environment. The motivation to learn and understand technology and findings, effectively discuss those issues with technically skilled individuals, and convey findings for people without technology experience. Must be technology-adept and have excellent computer skills with Microsoft Office. Excellent, effective, and persuasive written and interpersonal communication skills. Salary 105k 135k commensurate with experience.

Freelance IT Programmers, Graphics, Video and motion editing, Developers, Electrician, Electromechanics, Contractors, Plumbers, Mason Bricklayers service, Music, audio specialist, Analyst, Acting and voice services online. Can work remote and or location work on a freelancer online platform engagement. Need to have a smart phone and lap top or desk top computer to perform work.

Full-time | Remote GlobalSource is an IT recruiting firm dedicated to finding someone eager to make a significant impact during an exciting period of growth for our direct client. Our client has seen substantial expansion, and this role will be key in supporting their ongoing efforts to thrive and innovate in the food safety industry. We are seeking a Financial Systems Analyst to join our global IT team, focusing on the analysis and optimization of business and finance processes. This role will be responsible for support and optimization of operations across multiple global instances, ensuring process efficiency, standardization, and system consistency within our IT environment. This person will collaborate with stakeholders to assess and refine business workflows, identify automation opportunities, and implement system enhancements that align with operational goals. Additionally, this position will play a key role in supporting new implementations and driving continuous process improvement across the organization. Key Responsibilities Systems Support & Operations Provide support for financial system-related inquiries and troubleshooting within the IT environment, including SAP Business One (B1). Serve as the primary point of contact for system-related inquiries, troubleshooting, and escalations. Work with cross-functional teams to ensure consistency and efficiency in system usage. Assist in documenting common issues and solutions to enhance support effectiveness. Systems & Business Analysis Support financial process improvements by leveraging system capabilities. Collaborate with stakeholders to identify pain points and recommend optimizations. Conduct systems analysis to ensure processes are standardized and systems are optimized for business needs. Assist in the implementation of system enhancements to streamline operations. Implementation Support Assist in system implementations and upgrades, including SAP Business One (B1), by working closely with IT and business teams. Ensure proper testing, training, and documentation of new system functionalities. Provide post-implementation support to ensure smooth transitions and adoption. Audit & Compliance Contribute to the enforcement of IT General Controls (ITGCs) and financial compliance standards. Support audit control measures and security protocols in collaboration with internal teams. Strategic Collaboration & Process Improvement Analyze system performance and recommend enhancements to improve efficiency. Assist in developing best practices for financial systems and reporting. Ensure financial systems are standardized and aligned with industry best practices. Metrics & Performance Monitoring Help track key performance indicators (KPIs) related to financial systems. Utilize data-driven insights to support process improvements and system performance. Qualifications & Experience Strong understanding of financial processes, systems, and business analysis. Experience working with ERP systems, with familiarity in SAP B1 being a plus but not required. Analytical mindset with problem-solving skills to address complex challenges. Excellent communication and interpersonal skills. Detail-oriented with the ability to thrive in a dynamic environment. Experience tracking and analyzing KPIs to drive decision-making. This is a fully remote role, but candidates must be willing to travel periodically for in-person meetings and team events.

Job Details Headquarters - Fairfax, VA Hybrid Full Time 2 Year Degree $60,000.00 - $70,000.00 Salary/year Up to 25% Information TechnologyDescription What do we offer YOU? Very competitive compensation package Annual fully paid training for continuing education Collaborative team environment Entrepreneurial work environment Career Growth with an active mentorship program to help guide your advancement as an IT Professional Health, dental, vision, sick and vacation leave, cell phone reimbursement, gym membership, and more 401k with a generous employer match Who are YOU? You are an experienced Helpdesk Support Professional with 2 - 4 years of helpdesk technician experience. You enjoy interacting with clients to solve their IT problems and issues AND working with a team of energetic people who enjoy "gaming" in their spare time. This client remote work, conducted from the business office, requires communication with clients, so excellent communication skills are required. Previous experience in a similar client relationship is required. Our clients will depend on your cool and calm demeanor, mixed with a wide range of knowledge in all aspects of technology, and is a critical requirement. What does your day/week look like? Support Clients with technical issues involving Microsoft's core business applications, Cloud offerings, and virtual environments. Remote and onsite troubleshooting workstations, networks, and servers Manage and support disaster recovery and business continuity solutions Technical support of networking equipment: WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support: VPN, Terminal Services, and Citrix Maintain and documentation for hardware, applications, and SOPs Communication with Clients to keep them informed of incident progress or notification of impending changes or agreed outages Qualifications What do you need for this amazing opportunity? Enjoy working in a team environment and communicating effectively Excellent interpersonal skills, enjoy working with people, excellent telephone skills, active listener and customer care Technical Awareness: able to match resources to technical issues and consult clients on solutions for their business Diagnosis skills of technical issues IT Certifications: Microsoft MCP or CompTIA A+ Assoc/Bachelor's Degree in IT or related field Knowledge of the full stack of Microsoft desktop and server applications as well as Office 365 Experience working with Office 365, Active Directory, and DNS Experience with Mac devices Knowledge of applications like AEC field such as AutoCAD and Revit Who are We? M3 Technology Consultants is headquartered in Fairfax, VA and was founded in 2003. We are a rapidly growing, young, and dynamic company that has successfully built an industry reputation based on providing our clients with unparalleled IT services to businesses across the Washington, DC, and Denver, Colorado, area. Our team of highly skilled IT professionals supports small and large businesses spanning numerous industries that require support for line of business applications to disaster recovery, physical server/network management, and network maintenance and management. We promote an entrepreneurial work environment with an emphasis on customer service. And through empowering great employees, we have created a culture of dedicated, creative, dynamic, hardworking, and fun-loving individuals. Sound good? Then send us your resume NOW! We want to talk to YOU!

OnTrac is hiring a Help Desk Specialist I Employment Logistics: As a Help Desk Specialist I, you will be the first point of contact for customers seeking technical assistance over the phone or via email. Your primary responsibilities will include diagnosing basic technical issues, providing immediate solutions, and escalating unresolved issues to the next level of support personnel. If you have a strong passion for assisting customer and seeking an opportunity in the IT industry, there has never been a better time to become a member of the OnTrac Team! Location: Remote Pay: $21-$25/hr. Shift: Monday to Friday from 8:00am - 4:00pm EST OR 1:00pm - 9:00pm EST Unpacking the Benefits: Competitive individual and group benefits Medical, Dental, and Vision insurance Paid Time Off including Holiday pay. 401(k) with company match Safe and clean work environment The Must-Haves: High school diploma or general education degree (GED) preferred. 1+ years related experience and/or training in computer related field or equivalent experience with industry related training and networking certifications. Responsible for assuring internal customers are provided efficient timely support in a 24x7 environment. Your Mission in Motion: Provide technical support to internal users via phone, email, Teams, and in person when necessary. Troubleshoot and resolve tier 1 technical incidents. Document and track all support interactions. Escalate complex issues to tier 2 support and other teams. Maintain a positive and professional demeanor. Paving your way to your success: Good time management skills and ability to work independently and as a team. Strong customer service skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Basic understanding of computer hardware and software. Proficiency in troubleshooting methodologies. Resourcefulness and out of the box thinking. Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S. If you are excited to be part of our team and grow with our OnTrac family, we invite you to apply! OnTrac is proud to be an Equal Opportunity Employer OnTrac is an equal opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace. If you are excited to be part of our team and contribute to our talent acquisition efforts, we invite you to apply. Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or the "Company") is an equal opportunity employer. Other details Job Family Business Job Function Corporate and Ops Support Pay Type Hourly

DEPARTMENT OF CHILD SAFETY The Arizona Department of child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona's children through prevention, services, and support. HELP DESK ANALYST Job Location: IT OPERATIONS 3003 N Central Ave Phoenix, AZ 85012 Posting Details: Salary: $20.6250 HRLY/$42,900.00 Salary Grade: 17 Closing Date: April 2 , 2025 Job Summary: The Help Desk Analyst provides service to all DCS offices statewide and to external providers contracted to do work for DCS. Under general supervision, this position will have varied and complex technical assignments providing Level 1 and Level 2 support of the DCS end users. This position works remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures. This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance. Job Duties: Receives calls, emails and web inquiries for end users and /or other external Help Desks. Logs call, email or web inquiry into a ticket management system and classifies the ticket according to identified standard severity classifications. Ensures customer contact information is current in ticket management system. Provides answers to simple frequently asked questions. Routes inquiries to appropriate individuals/groups in the organization for triage and/or resolution. Updates and maintains issues knowledge base as appropriate. Monitors internal customer help desk ticketing system. Other duties as assigned as related to the position. Knowledge, Skills & Abilities (KSAs): Knowledge of: Vendor technologies, in-house developed applications and client computing hardware including, but not limited to; Customer service principles Various computer software applications Personal computers Basic functional characteristics and capabilities of operating systems for Windows Basic wireless networking functionality and capability Basic functional characteristics and capabilities of desktop/laptop support and troubleshooting Skills in: Strong customer service Excellent interpersonal, written and oral communication Basic troubleshooting in computer hardware and software Using software utilities and monitors Ability to: Balance, prioritize and organize multiple tasks Work collaboratively in teams and across organizations Synthesize feedback and adjust plans accordingly Build strong relationships inside and outside the organization Respond promptly to customer needs; take a customer-centric approach to problem solving; solicit customer feedback to improve service; respond to requests for service and assistance; and meet commitments Identify opportunities for use of solutions to improve efficiency and reduce waste Focus on solving conflict; maintain confidentiality; listen to others without interrupting; keep emotions under control; and remain open to others' ideas and tries new things Work within guidelines of established methods; and obtain, clarify and provide information within established parameters Prioritize and plan work activities; set goals and objectives; use time efficiently; and communicate activities and results as appropriate Regularly provided specific instructions to complete tasks; and regularly participate in reviews of assigned and completed tasks Selective Preference(s): The preferred candidate will have a Associate's degree plus one to three years of experience in desktop support (or equivalent experience preferred) Pre-Employment Requirements: Requires the possession of and ability to retain a current, valid state-issued driver's license appropriate to the assignment. Must be able to obtain and maintain a valid Arizona Department of Public Safety Level Once Fingerprint Clearance Card and the ability to secure and maintain clearance from the DCS Central Registry. This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: The State of Arizona provides an excellent comprehensive benefits package including: Affordable medical, dental, life, and short-term disability insurance plans Top-ranked retirement and long-term disability plans 10 paid holidays per year Vacation time accrued at 4.00 hours bi-weekly for the first 3 years Sick time accrued at 3.70 hours bi-weekly Deferred compensation plan Wellness plans By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment. Contact Us: Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting ************ or by email at *************. Requests should be made as early as possible to allow time to arrange the accommodation. Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at ************ or by email at ********************. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

If you're looking for a high-energy, inclusive atmosphere and a company that understands the importance of work/life balance, Commonwealth is your match! From generous bonus and 401(k) programs to tuition reimbursement and flexible work schedules, Commonwealth is focused on helping its employees thrive in an environment suited to their needs. On top of all that, the Technology department offers a hybrid work schedule, so you'll be able to work from home for part of the week! We're looking for a helpdesk specialist to join our ranks in greater Cincinnati, Ohio! Are you a proactive problem solver with exceptional customer service skills? As a helpdesk specialist, you will put your technical expertise to use, providing our more than 900 home office employees with the technical support they need to do their jobs. In addition, you'll provide technical recommendations and support to our more than 2,000 advisors, as well as their staff, regarding any technology they use. Ours is a fast-paced, on-your-toes environment, and a positive, can-do attitude is a must. Please note: This is a full-time opportunity, working 8:00 a.m. to 5:00 p.m. PST with a 60-minute lunch break. Key Responsibilities Providing first-level technical support to home office staff, as well as to Commonwealth advisors and their staff, on a wide range of issues and products Prioritizing and processing help requests to identify and resolve technical issues Core Strengths and Skills Excellent communication skills (phone etiquette, listening skills, and follow-up skills) Knowledge and experience troubleshooting basic-to-advanced Windows 10/11 OS and browser problems Experience with Microsoft Office Suite 2016, 2019, and Office 365 functionality and troubleshooting basic connectivity issues; experience with advanced Microsoft Outlook functionality and protocols involved with connecting to Exchange Knowledge of Active Directory, Azure, and domain environments Experience in providing mobile device support (iOS, Android) Ability to troubleshoot TCP/IP networking issues, including network devices such as printers and scanners 3+ years' experience working in a technical support role CompTIA A+, Microsoft MD-100, or equivalent technical certification preferred Have we piqued your curiosity? Can you see yourself thriving in this opportunity? Picture Yourself Here At Commonwealth, we believe in a better world. We hold ourselves and each other to higher standards. We take care of one another. That's why we invest in you-we encourage employee growth both in your career and education; we are building out a robust diversity, equity, and inclusion program; we offer incredible health care benefits; and we find plenty of occasions to celebrate. What's not to love? We are always striving to be better, and we are looking for employees who share that same mindset. Better people, better coworkers, better leaders, better creators. Bring your best work and your full self to the table, and we will do the same. Together, we can build a better future for our advisors, their clients, our company, and you. About Commonwealth Commonwealth Financial Network, Member FINRA/SIPC, a Registered Investment Adviser, provides a suite of business solutions that empowers more than 2,000 independent financial advisors nationwide. Privately held since 1979, the firm has headquarters in Waltham, Massachusetts; San Diego, California and a new office opening soon in greater Cincinnati, Ohio. Turning our advisors into raving fans starts by doing the same for our employees. We foster an environment of excellence, growth, rewards, and fun in equal measure, which has earned us 44 Best Place to Work awards. The Fine Print We care about your online safety as a prospective employee and encourage you to exercise caution when responding to job postings online. Commonwealth will never ask potential hiring candidates to pay or transfer funds as a precondition of interviews or employment, nor will we authorize recruiters or agents to do so on our behalf. Commonwealth is an equal opportunity employer, making intentional efforts to source talent from all backgrounds. Min USD $52,000.00/Yr. Max USD $65,000.00/Yr.

Position is responsible for screening, referring and diagnosing internal inquiries and work requests as they relate to maintenance of personal computers and related systems. May prepare help desk incident reports and assist in hardware and software evaluation. Note: May be internal and external client-focused for company-hosted web-enabled solutions. Entry level position. Works on assignments that are routine in nature. Works with either close supervision of clearly defined procedures. Attendance and schedule adherence are requirements of this position. Job Responsibilities: Provide professional end-user support via telephone, email or web submits. Provide restorative or maintenance actions to resolve end-user problems. Responds tend-user problems based on standard procedures. Track incidents and calls, including but not limited to, entering data into the database timely and accurately. May be responsible for ensuring systems are configured properly. Qualifications & Job Skills: High school diploma or equivalent required. Typically requires less than 1 year of related experience. This is an entry level position. Provide professional end-user support via telephone, email or web submits. Provide restorative or maintenance actions to resolve end-user problems. Responds tend-user problems based on standard procedures. Track incidents and calls, including but not limited to, entering data into the database timely and accurately. May be responsible for ensuring systems are configured properly. Job Requirements: Excellent in oral and written English communication. Excellent customer service skills. Must consistently meet or exceed required performance criteria. Able and willing to take several calls a day when necessary. Familiarity and good working knowledge in PC hardware and software troubleshooting. Prior Software Application support (e.g. Outlook, etc.) experience is a plus. Prior BPO experience in Technical Support is a plus. Familiarity with ticketing system, a strong advantage. Must be willing to work in different shifts. Fresh graduates are encouraged to apply. Fluent in English, Spanish, and Portuguese #LI-MM1

Join the Team! Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in career you love? At Align, our professionals are the key to our success. We don't just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We're a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team-work hard, play hard, be smart! We believe great communities lead to great companies. That's why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices. Position Overview Align seeks a highly experienced and motivated Desktop Support Engineer that possesses strong client-service skills and solid desktop troubleshooting experience. This position will report to the Align Managed Services team, which provides monitoring and support services for critical and noncritical IT assets. Prior Hedge Fund or Alternative Investment industry experience is preferred. Qualified candidates will have prior experience providing deskside, technical support for executives and VIPs in a Corporate Environment. Excellent customer service, follow-up, and communication skills are a must. The Desktop Support Engineer will be based out of Fort Lauderdale, FL primarily working remote with occasional client site visits You will be required to participate in a rotational on-call schedule that includes overnights and weekends This is a full-time position offering full benefits, a competitive salary, paid training, and performance-based bonuses. Responsibilities Provide on-site desk side support for desktop-related and end user technical issues at one of our key managed services client locations Provide technical support for desktop-related and end user technical issues for key managed services client Provide outstanding customer service, IT support, follow through and resolution with a focus on Executive and VIP end users Work closely with clients possessing varying levels of IT knowledge and provide technical support for users, including issues related to IP phone, desktop, connectivity and desktop applications (Microsoft Office / O365) Install, upgrade and remove desktop applications / user workstations Inventory control of hardware and peripherals Troubleshoot general computer and server problems and ensure all systems, workstations and printers are in working order and operating efficiently Preferred Qualifications Minimum of 1 to 4 years of experience working with a Managed Services Provider Ideal candidate will have a Bachelor's degree Advanced understanding of troubleshooting theory, systematic troubleshooting, split-half triage Previous experience with Hybrid & Cloud environments Proven ability to operate MS 365, Exchange, Intune, Entra ID (Azure AD) Strong understanding of Remote Work Systems (VPNs, VMs/AVDs, RDC) Familiarity with Active Directory & Group Policy Basic networking skills Some Hedge Fund or Alternative Investment industry experience is strongly preferred Qualifications A minimum of four years of desktop support / end user technical support experience Candidate must be client-focused, comfortable interfacing with executive clients and able to maintain a high level of service Excellent verbal and written communication skills and the ability to be prompt and courteous Strong attention to detail, multitasking skills, and sense of teamwork Ability to work in a fast-paced & dynamic environment Tier 2 PM20 Align is a premier global provider of technology infrastructure solutions. Align specializes in designing and deploying technology infrastructure solutions from the desktop to the data center as well as providing managed IT services for clients. Our professional services team, which includes Workplace Technology, Data Center Solutions and Migrations & Cloud provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class Managed Services team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner. Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs. Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications. For more information, visit: *************