PBX Operator resume examples for 2025
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PBX Operator Resume
Pamela Freeman PBX Operator 98508 N. Evergreen Rd., Oklahoma City, OK | (330) 555-1403 | pfreeman@example.com Work Experience PBX Operator, Sonic - Oklahoma City, OK 2020 Operate communication systems, such as the Switchboard. Review and understand all policies and procedures for safety, emergency preparedness, etc. Helped the company attain the highest possible customer service ratings in communication, problem solving, and politeness. Radio Security and page "hospital emergency codes" as needed. Operate various machines needed for daily operations including a fork lift and pay loader. Operated Doctor's Answering Service for after-hours Emergency Care for about 260+ Doctors. Communications Operator, United States Marine - Jacksonville, NC 2016 - 2020 Follow up with patient phone calls and connect them with on-call doctors Entered all warrants, emergency protective orders, stolen items, etc. Use of heavy equipment and manual labor in a team environment for county related road and bridge jobs. Operate PORTALS/MNJIS data terminal, running queries for police officers as requested Maintain an organized filing system of hospice pre-registries. Room Clerk, United States Marine - New Orleans, LA 2010 - 2016 Inspected the paperwork for accuracy, condition of medical supplies for serviceability. Excel, Word, Windows etc. Demonstrated ability to communicate effectively with staff and the general public. Maintained spreadsheets using Excel to track all personnel files for 247 soldiers in company. Skills Education Bachelor's Degree Legal Support Services 2007 - 2010 Tulane University - New Orleans, LA |
How to write a pbx operator resume
Craft a resume summary statement
Put a resume summary on the top of your resume to highlight your accomplishments. A resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to write a strong, impressive resume summary:
Step 1: Start with your current job title, or the one you aspire to. Are you a passionate manager? A skilled analyst? It's a good starting point.
Step 2: Next put your years of experience in pbx operator-related roles.
Step 3: Now is the time to put your biggest accomplishment or something you are professionally proud of.
Step 4: Read over what you have written. It should be 2-4 sentences. Your goal is to summarize your experience, not recite your resume.
These four steps should give you a strong elevator pitch and land you some pbx operator interviews.Hi, I'm Zippi, your job search robot. Let me write a first draft of your summary statement.
List the right project manager skills
Your Skills section is a place to list all relevant skills and abilities. Here is how to make the most of your skills section and make sure you have the right keywords:
- Look to the job listing. You often need to include the exact keywords from the job description. Take note of the skills listed for the job.
- Put all relevant hard and soft skills in your skills section.
- Be specific. If you are too broad, you may not be giving the best picture of your skills and leave the hiring manager uncertain of your abilities.
- Be up to date. Software names change and companies merge. Don't look out of touch by being careless.
- Be accurate. Spelling and even upper or lowercase can dramatically change meanings. Make sure you are correctly listing your skills.
Here are example skills to include in your “Area of Expertise” on a pbx operator resume:
- Customer Service
- Patients
- Emergency Codes
- Reservations
- Front Desk
- Phone Calls
- Emergency Situations
- Telephone Calls
- Telephone Switchboard
- Wake-Up Calls
- Two-Way Radio
- Computer System
- In-House Calls
- Transferring Calls
- External Calls
- Guest Rooms
- Hotel Guests
- Emergency Procedures
- Guest Inquiries
- Two Way Radios
- Public Address
- Room Service Orders
- Multi-Line Phone System
- HIPAA
- Guest Issues
- Patient Rooms
- Relay Messages
- Interoffice Calls
- Guest Complaints
- Inbound Calls
You can let Zippi customize your resume.
How to structure your work experience
Next you should include your work experience. Structure your work experience section by listing your most recent experience first, followed by earlier roles in reverse chronological order.
Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
Include only recent, relevant jobs. Avoid including work experience over 20 years to avoid ageism.
Beneath each job, you should have bullet points to emphasize why you're the perfect fit for the pbx operator.
How to write pbx operator experience bullet points
Your resume is your chance to show your biggest accomplishments. Don't just list your job responsibilities, instead take the opportunity to show why you're really good at what you do. Here is how you do that:
- Start with strong action verbs like managed, spearheaded, created, etc. Your goal is to show what you did and verbs will help demonstrate your contributions.
- Use numbers to quantify your achievements. Did you save time with a new report? Increase revenue? How large was the team you managed?
- Keep it concise. You're highlighting your achievements. Consider if all details you are sharing are relevant, or can be written more efficiently.
Here are examples from great pbx operator resumes:
Work History Example #1
Baker/Cake Decorator
Walmart
- Cleaned up my are, and then got the donuts ready for the following day.
- Created fondants, shapes, and mixed icings in accordance to orders placed.
- Maintained Bakery standards per Health Department Guidelines.
- Hired specifically as a cake decorator, so my job entails me to work with cakes and cupcakes only.
- Decorated tiered and flat sheet cakes, cupcakes, cheesecake, parfaits and cookies for case as well as orders.
Work History Example #2
PBX Operator
TRC Companies
- Created telecommunication executive reports and assisted in the testing and implementation of voice recognition product.
- Maintained all desktop systems and associated network hardware in communications center.
- Operated Front end loader, backhoe, Grader and ran dump truck while maintaining the roads of our district.
- Answered all incoming calls on a PBX Board and connection of the call to its appropriate destination.
- Assisted with maintaining cleanliness, safety and security of the PBX area.
Work History Example #3
Clerk Typist
Kroger
- Generated price scanning accuracy and payroll reports that were provided to the store manager.
- Processed payroll for 250 employees weekly.
- Used computer with specific program for our company, as well as excel, PowerPoint and access.
- Coordinated and expedited weekly payroll.
- Conferred through employee group huddle and company officials to develop methods and procedures to increase sales, and promote business.
Work History Example #4
PBX Operator
Walmart
- Listened carefully to customer communications and acted accordingly.
- Operated bulldozer to cut right of way for pipeline construction.
- Used paging and radio communications systems to make storewide- announcements as needed.
- Operated 18- line PBX phone system by directing all incoming calls.
- Ensured the privacy policies are followed with all guest information.
You can let Zippi customize your resume.
Add an education section to your resume
Here is the best way to format your education section:
- Display your highest degree first.
- If you graduated over 5 years ago, put this section at the bottom of your resume. If you lack relevant work experience, the education section should go to the top.
- If you have a bachelor's or master's degree, do not list your high school education.
- If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries for resumes:
Bachelor's Degree In Legal Support Services
Tulane University, New Orleans, LA
2007 - 2010
Highlight your pbx operator certifications on your resume
Certifications can be a crucial part of your resume. Many jobs have required certifications.
Include the full name of the certification, along with the name of the issuing organization and date of obtainment.
If you have any of these certifications, be sure to include them on your pbx operator resume:
- Certified Coding Specialist (CCS)
- Hospital Medicine