Payroll Manager
PBS Facility Service Job In New York, NY
About the role:
PBS Facility Service is searching for a Payroll Manager which will be responsible for overseeing the payroll processes for a growing facility service company with multiple locations across the tri-state area. The ideal candidate should have a minimum of 5 years of experience in payroll processing, excellent organizational skills, and an ability to work with a high-volume payroll.
Your Skills
Process high-volume payroll for 700+ employees across different US businesses and employee groups.
Supervise payroll process for your particular work groups and ensure accurate and timely processing.
Oversee payment of wages, bonuses, benefits, and taxes.
Interpret policies and regulations and assist employees and management.
Ensure compliance with federal and state laws and regulations.
Lead Year End process, tax reconciliation, and payroll issues.
Continuously improve payroll processes and procedures.
Audit payroll and resolve issues to ensure accuracy.
Keep up-to-date with laws and regulations.
Serve as escalated contact for payroll-related issues and coordinate with HR and finance.
Budgeting knowledge
Timeclock management/experience
What is required to be successful:
Bi-lingual in English and Spanish.
5+ years of payroll experience with high-volume payroll processing.
Ability to quickly learn payroll/HRIS systems, experience with Viventium a plus.
Strong written and oral communication skills.
High integrity, credibility, and confidentiality.
Good to have:
Ability to develop high-quality deliverables.
Proficient Excel skills.
Strong communication skills.
Demonstrated ethical and moral behavior.
NYS prevailing wages knowledge a plus
NYS Audit compliance knowledge (comptroller's office audits)
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Security Guard
PBS Job In New York, NY
We are hiring security guards to join our PBS team to help create a safe and welcoming space for our local family residence client. This role will be with PBS security team to ensure the safety and comfort of their families. Security Guards must have a current NYS security license including an F-02 & F-80 licenses at time of hire.
PBS we are working with a client that operating family shelter in Brooklyn that serve as a hub of opportunity for families both residing in shelter as well as those in the neighboring community. On-site programs range from childcare, early childhood education centers, afterschool clubs and programs, and youth recreation activities, such as sports teams, to housing assistance, case management, parenting workshops, career and job vocational training, support groups and substance abuse assistance, and family engagement and recreation events for the whole family. The selected individual will patrol and secure assigned premises as well as identify risks to staff and patrons.
PAYRATE -$15-17.00 hr
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Monitor premises to prevent theft, violence, or infractions of rules
• Thoroughly examine doors, windows, and gates to ensure proper function and security
• Warn violators of premise rules and regulations
• Apprehend or expel persons engaging in suspicious or criminal acts
• Report any facility issues such as fire hazards and leaking water pipes
• Request emergency personnel for high-risk situations
Qualifications:
• Previous experience in security, law enforcement, or other related fields
• Familiarity with security equipment
• Ability to handle physical workload
• Strong attention to detail
• Valid NYS Security Guard License.
• Current 8-hour certificate.
• 16-hour certificate.
• Fire Guard (F-2)
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Wholesale Representative (East Cost)
New York, NY Job
About Meredith Marks
The Meredith Marks Lifestyle brand embodies livable luxury, founded by renowned celebrity jewelry designer, entrepreneur, and entertainment personality Meredith Marks. With its roots in fine jewelry, the brand has evolved to offer a curated selection of accessories, apparel, and caviar-each designed to bring elegance and sophistication to everyday life. We are seeking a driven and well-connected Wholesale Representative to develop and grow our East Coast market.
Role Description
The Wholesale Representative - East Coast will be responsible for expanding and managing wholesale accounts within the region. This role requires a proactive sales professional with a strong network in the jewelry retail and hospitality sectors, who can build lasting relationships and drive sales for both our jewelry and caviar collections.
Job Responsibilities include but are not limited to:
Sales & Business Development: Identify and cultivate relationships with high-end retailers, specialty boutiques, luxury hotels, fine dining establishments, and gourmet markets across the East Coast.
Account Management: Maintain and nurture existing wholesale accounts, ensuring continued growth and strong partnerships.
Market Expansion: Research and target new wholesale opportunities to further promote the brand.
Product Knowledge & Training: Educate clients and their teams on the craftsmanship, sourcing, and unique selling points of Meredith Marks jewelry and caviar.
Sales Strategy & Reporting: Work closely with the Director of Business Development to discuss regional sales strategies, track performance metrics, and provide insights on market trends.
Customer Experience: Ensure seamless order fulfillment and superior client service, acting as a trusted brand ambassador.
Qualifications
1+ year of experience in wholesale sales, luxury goods, fine jewelry, or gourmet food/hospitality.
Established network in luxury retail and/or fine dining preferred.
Proven track record of meeting or exceeding sales targets.
Strong negotiation and communication skills with the ability to build rapport quickly.
Self-motivated and comfortable working remotely while maintaining high productivity.
Ability to travel within the East Coast region for client meetings, events, and trade shows.
Location: Remote (East Coast-based)
Job Type: Full-Time or Part-Time (flexible to both)
Compensation: Commissions Based
Hospital Porter
PBS Job In New York, NY
Our goal at PBS is so much more than simply cleaning or maintaining commercial facilities in the Tri State area. That's what drives us and inspires us and pushes us to stay on top, as we bring our A game to every project. We have countless customers in the Tri State area. Some of the industries we have worked with in the past include office, retail, industrial, hospitality, healthcare, financial, and education.
Private and public hospitals throughout New York are seeking reliable, independent and motivated individuals to join their Environmental Services team. Interested candidates must have the flexibility to work days, evenings, weekends and holidays. A minimum of 6 months previous maintenance experience required, preferably in a health care setting.
The ability to follow written and oral instructions.
The ability to follow detailed daily assignments as instructed by Executive Housekeeper
The ability to clean and sanitize facility as assigned
The ability to identify and use cleaning solutions and chemicals
The ability to push or pull housekeeping carts throughout the facility
Must be capable of operating necessary equipment safely in order to satisfy job requirements
· Must be able to deal with residents, family members, and facility staff in a professional and appropriate manner
Education & Experience:
Previous experience in a healthcare facility, specifically the laundry department is helpful, but on-site training and orientation will be provided.
The ability to provide and follow oral, written, and verbal instructions is vital.
The ability to work in a healthcare environment and conduct themselves professionally and appropriately as required.
The ability to fulfill all pre-employment requirements as deemed necessary by the individual facility.
Requirements Need
Background check
High School / GED
2 Professional Reference
Drug Test
Immunization Records Need
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Director, Design, People App
Day, NY Job
Major goals and objectives.
Dotdash Meredith is the largest digital and print publisher in America. From mobile to magazines, nearly 200 million people trust us to help them make decisions, take action, and find inspiration. Dotdash Meredith's over 40 iconic brands include PEOPLE, Allrecipes, Better Homes & Gardens, Travel + Leisure, Food & Wine, Parents, & REAL SIMPLE.
We are looking for a Director of Product Design to help define a brand new experience for one of our most important brands, People. In this role you will work closely with our Creative Director, Editorial Team, and Product and Engineering to craft an experience that engages and delights our audience on a daily basis.
As a Director of Product Design at Dotdash Meredith you will collaborate with business stakeholders and user research teams to understand problems and recognize opportunities, and work directly with other designers, product managers and software developers to build web products that solve them.
To be successful in this role, we'd expect you to:
Thoroughly understand the wants and needs of our users, and participate in the discovery and definition of problems and solutions that come from those needs. .
Translate user needs and business requirements into concrete ideas, wireframes, and mockups.
Build interactive prototypes suitable for validating design decisions with users.
Collaborate with the creative team and brand stakeholders to develop and maintain the visual language of our product.
Document design guidelines, share knowledge, and collaborate with the engineering team to ensure products ship on time and as designed.
Champion and promote design thinking, research, and process across the organization.
II. Essential Job Functions
20% - Design Team Leadership and Mentorship
Ensure a constant high-level of execution across the products you work with.
Manage your team's workflow and set clear, realistic, action-oriented goals to ensure their success.
Develop effective, growth-centered mentor relationships with the UX Designers on their team.
50% - Product User Experience Design
Use business requirements, user stories, and data to produce user flows, wireframes, prototypes, high fidelity mockups, and rigorous user interface specifications
30% - Collaborate with Design, Product, and Engineering teams
Participate in and lead brainstorming and critique sessions that foster big-picture thinking while identifying opportunities to raise the bar on the details
Collaborate across teams to understand opportunities, develop potential solutions, and test ideas, validate assumptions
Present design solutions and build consensus among a broad range of stakeholders
Work closely with our engineering team to ensure the designs are executed at the highest level of fidelity and craft.
III. Minimum Qualifications and Job Requirements |
All must be met to be considered.
Education: Bachelor's degree, or equivalent education and experience
Experience: 2-5 years leading design of a digital product, 10+ years as a designer
Specific Knowledge, Skills and Abilities:
Strong user experience design skills including user flows, wireframing, and interaction design
Strong visual design skills, especially visual interface and typography
Experience building interactive prototypes suitable for validating design decisions with users
Familiarity with atomic design methodology and an interest in the challenges that come with building and maintaining design systems
Expertise in UX software such as Figma, Adobe Suite, etc. Basic HTML and CSS skills are a big plus
Excellent written and verbal communication
Be excited about collaborating and communicating closely with teams and stakeholders distributed across the world.
Self-motivated and highly-organized
Strong attention to detail
Excellent communication skills
It is the policy of Dotdash Meredith to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Company will provide reasonable accommodations for qualified individuals with disabilities. Accommodation requests can be made by emailing *********************.
The Company participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: **********************************
Pay Range
Salary: New York: $130,000 - $155,000 Washington: $125,000 - $150,000
The pay range above represents the anticipated low and high end of the pay range for this position and may change in the future. Actual pay may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Dotdash Meredith's total compensation package for employees. Other compensation may include annual bonuses, and short- and long-term incentives. In addition, Dotdash Meredith provides to employees (and their eligible family members) a variety of benefits, including medical, dental, vision, prescription drug coverage, unlimited paid time off (PTO), adoption or surrogate assistance, donation matching, tuition reimbursement, basic life insurance, basic accidental death & dismemberment, supplemental life insurance, supplemental accident insurance, commuter benefits, short term and long term disability, health savings and flexible spending accounts, family care benefits, a generous 401K savings plan with a company match program, 10-12 paid holidays annually, and generous paid parental leave (birthing and non-birthing parents), all of which may vary depending on the specific nature of your employment with Dotdash Meredith and your work location. We also offer voluntary benefits such as pet insurance, accident, critical and hospital indemnity health insurance coverage, life and disability insurance.
#NMG#
Live In Residential Manager
PBS Facility Service Job In New York, NY
Job Description:
PBS Facility Service, a leader in comprehensive building management, is looking for an experienced
Building Manager to oversee our residential properties. As a Building Manager, you will ensure the
seamless operation and maintenance of our facilities, uphold maintenance and security standards, and
deliver exceptional service to tenants and property owners.
Key Responsibilities:
Work Order and Maintenance Management:
• Oversee the execution and monitoring of work orders using MIQ and/or Building Link, adhering
to our Work Order SOP.
• Conduct regular inspections of common areas, ensuring maintenance and compliance with
safety regulations.
• Manage building upkeep, including landscaping, exteriors, waste management, and recycling
programs.
• Oversee building systems like HVAC and electrical and respond to emergencies as per the
Emergency SOP.
Maintenance Planning:
• Develop maintenance plans, integrating preventative maintenance schedules.
• Maintain operational manuals and track equipment inventory effectively.
• Communicate maintenance responsibilities and expectations clearly to the staff.
Staff Management and Training:
• Conduct training sessions in line with the Building Personnel Handbook.
• Engage in collaborative decision-making and maintain high staff morale.
• Organize regular staff meetings to discuss updates and address issues.
Vendor and Contract Management:
• Liaise with contractors, ensuring compliance with our SOPs.
• Manage budgets, monitor expenditures, and report variances to property management.
Compliance and Record-Keeping:
• Stay up to date and comply with all relevant laws and regulations.
• Conduct inspections and develop comprehensive emergency response plans.
• Maintain accurate records in MIQ and/or Building Link systems.
Resident Relations:
• Foster positive relationships with residents, providing excellent customer service.
• Identify and implement strategies to improve building maintenance and resident services.
Proactivity:
• Proactively identify areas for improvement and implement strategies to enhance the living
experience.
• Take necessary precautions to prevent accidents and ensure a safe community environment.
Qualifications:
• A minimum of 5 experience in property management or a related field.
• Strong knowledge of building systems (HVAC, electrical, plumbing, etc.).
• Excellent organizational, leadership, and communication skills.
• Proficiency in property management software (Yardi, BuildingLink, MIQ and MS Office Suite)
• Strong verbal and written communication skills.
• Relevant certifications (e.g., Certified Property Manager (CPM), Facilities Management
Professional (FMP) are highly desirable
• Strong understanding of building maintenance, codes, and safety regulations.
• Ability to work flexible hours, including availability for emergency responses.
About PBS Facility Service: Founded by commercial building management veterans, PBS Facility Service
excels in delivering flexible, tailored facility solutions. Our services range from janitorial work to
comprehensive crisis recovery, always focusing on eco-friendly practices and the highest standards of
efficiency and quality
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Junior Accountant
PBS Facility Service Job In New York, NY
Job Description: Junior Accountant
PBS Facility Service
is seeking a Junior Accountant to join our Brooklyn office team, this is a new and integral role within our financial team. This role encompasses various responsibilities including Accounts Receivable, bank deposits, bank reconciliation, collections, and customer service. The Junior Accountant will play a vital role in ensuring accurate financial records, efficient account management, and timely collections, contributing to the overall financial success of the company. This position reports directly to the Financial Controller.
What you will do:
Accounts Receivable:
Process check deposits electronically, accurately recording all transactions.
Reconcile deposits in Quickbooks to maintain accurate financial records.
Prepare and analyze Accounts Receivable aging reports to monitor outstanding balances.
Manage proactive communications with customers, ensuring collections are completed within 30 days of billing.
Conduct diligent follow-up on aged receivables, providing clear communication and detailed written reports per customer.
Banking:
Record ACH deposits in the bank system, ensuring accuracy and consistency.
Perform monthly bank account reconciliation for multiple entities to ensure financial accuracy.
Follow up on outstanding transactions and discrepancies to maintain up-to-date financial records.
Be receptive to additional duties assigned by the manager as needed to support the finance team and company operations.
What you need to be successful:
Possession of an Accounting diploma and/or active progress toward a CPA certification. Relevant training and coursework will also be considered.
A minimum of 1 year of experience in an accounting role, with a specific emphasis on bank reconciliations.
Familiarity with Generally Accepted Accounting Principles (GAAP) and a strong adherence to good work practices.
A minimum of 1 year of experience using Quickbooks, with a preference for experience with Quickbooks Enterprise
Strong attention to detail and a commitment to maintaining accurate financial records.
Excellent organizational and time-management skills to effectively manage multiple responsibilities.
Effective written and verbal communication skills to facilitate customer interactions and reporting.
Proficiency in MS Suite
Ability to work both independently and collaboratively within a team environment.
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Doorman Field Supervisor
PBS Facility Service Job In New York, NY
Job Title: Doorman Field Supervisor
Company: PBS Facility Service
PBS Facility Service is seeking a Doorman Field Supervisor that will be responsible for managing and supervising a team of doormen, ensuring that they provide quality services to clients. This role requires an individual with strong leadership skills, the ability to make critical decisions, and a passion for problem-solving. The supervisor will be responsible for training and re-training team members as needed, building a strong team culture, and ensuring that the team meets daily and weekly performance standards.
Job Requirements:
· Supervise and manage the daily activities of the doorman team, including scheduling, training, and performance management.
· Demonstrated ability to lead and motivate a team of doorman and guards
· Strong desire to work collaboratively with others to achieve personal and company goals
· Ability to think outside the box and solve problems creatively
· Motivation to learn and adapt to new systems and processes
· Excellent communication skills, with the ability to manage critical situations professionally
· Ability to handle and resolve clients complaints and issues in a timely and professional manner.
· Ensure that all doormen follow building rules and regulations and are in compliance with all safety and security procedures.
· Must possess a valid driver's license and own a personal vehicle
Job Description:
· Being available to respond to emergencies or provide assistance 24/7
· Demonstrating the ability to manage time and multitask without direct supervision
· Communicating effectively in English, and fluency in other languages is a plus
· Scheduling personnel and handling emergency requests
· Providing team members with a schedule every two weeks and updating it as needed
· Developing positive relationships with team members and attending team meetings as necessary
· Conducting regular site visits to interact with employees and provide support
· Training new hires and evaluating performance regularly
· Ensuring that employees comply with company policies and building regulations
· Documenting all conversations with team members
· Handling customer complaints in a timely and professional manner
· Reviewing clock-in and clock-out times daily and making necessary adjustments.
· If you have a passion for leadership, problem-solving, and excellent customer service, we encourage you to apply for this exciting opportunity with PBS Facility Service as our Doorman Supervisor.
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On Call Doorman/Guards
PBS Facility Service Job In New York, NY
Hiring Doorman/Guards for IMMEDIATE Scheduling
PLEASE READ ALL THE REQUIREMENTS BEFORE SUBMITTING A RESUME.
ALL APPLICANTS MUST:
Must have Open Availability to work our 3 shifts: 7am-3pm, 3pm-11pm, & 11pm-7am ( Weekends are a MUST!)
· No experience needed. WE WILL TRAIN YOU.
· Must Have Open Availability including Nights, Weekends and Overnights (Weekends are a MUST!!!)
· Must be able to handle high volume of foot traffic in surrounding areas
· Must have computer knowledge
· Be able to stand for most of your shift
· Be well groomed
· Be available on an On Call basis
· Be willing to travel to different sites at anytime (Brooklyn and Long Island City)
· Must have resume before interview is scheduled
· Must be ready to start immediately upon completion of interview process
· Own a black suit and black shoes (NO SNEAKERS/BOOTS)
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Residential General Handyman
PBS Facility Service Job In New York, NY
Essential duties and responsibilities for Building superintendent/ Handyman
· The handyman role is to manage day-to-day building maintenance
· Maintenance the building in top shape thru maintenance and inspections.
· Responsible to create and implement proper schedules and checklists for preventative maintenance.
· Make sure that all work is properly completed on daily basis.
· Complete and update status of all work Orders thru work order System
· If the work order cannot be completed, update notes on work order software.
· Maintains fresh paint on interior of the building.
· Create compliance check log.
· Maintains inspection logs for sprinkler systems, fire extinguishers. Elevators, and other building systems as required by city, state and federal law.
· Conducts regular preventative maintenance on items throughout the interior and exterior of the building.
· Create log for the above requirements.
· Keeps entrances, walkways and stairways clear of ice, snow, and debris
· Be Disaster Ready - Take actions to deal with the results of delays, bad weather, or emergencies.
· Maintain jobsite safety, health, and cleanliness
· Verify all work is done in a good workmanship level.
· Ensure project documentation and reports are complete.
· Other duties as assigned by property manager.
· Maintain inventory of all tools and supplies, prepare purchase order for supplies and tools in a timely manner for approval.
· Maintain Licenses/certificates and FDNY qualified person required for the building.
· Tools need to be safe guarded, neat, and organized always
· MUST always clock in and out, even when responding to an emergency
· All Overtime requests must be reported and approved by building manger writing
· Must leave your workstation ready in case another handyman has to come in for emergencies.
· Building Management requires days off that will NOT be paid. (Can apply PTO to offset the days)
Required Knowledge, Skills, and Abilities
Must have strong problem-solving skills.
Has the ability to perform basic repairs in electrical, plumbing, and mechanical systems.
Has the ability to paint, plaster sheetrock and carpentry work.
Must have good communication and interpersonal skills.
Must have superior customer service skills.
Must be detail oriented and have good scheduling skills.
Must be proficient at safely using tools associated with the job.
Has knowledge of building codes and safety standards as set forth by the state and federal governments have a valid S-95 Fire safety Certificate
Must have a valid driver's license.
Must be able to lift heavy items.
Must be able to maneuver in small spaces.
Must be able to kneel and crouch or climb tall ladders.
Work Environment
Must be able to deal effectively with unruly or unhappy tenants.
Must be able to work in dirty, hot, cramped and otherwise uncomfortable areas.
Time will be spent walking all over the property, including up and down stairs.
Must be willing to work odd hours including nights and weekends.
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Senior SEO Analyst, Growth & Content Strategy
Day, NY Job
Dotdash Meredith is looking for a content strategy rockstar with strong SEO analytical and technical skills to join our Growth & Content Strategy team. This person will work with our Commerce team to grow intent-driven audiences across Dotdash Meredith's premium lifestyle brands.
As the Senior Analyst, you will report to the Director of Growth & Content Strategy and be part of a specialized team within our Growth organization. You will have access to premier SEO tools, and cutting-edge resources, and be part of an industry-leading team that delivers actionable insights and makes informed strategic decisions for Dotdash Meredith. You will collaborate daily with product engineers, editorial teams, and designers to build world-class content experiences and drive measurable results.
About Your Contributions:
Partner across teams (GM, Content, Product, Dev, and Revenue) to help maintain and improve Dotdash Meredith's commerce library and develop growth roadmaps
Craft and execute SEO tests to grow our knowledge of effective tactics
Work with product management to create SEO requirements that improve site performance and user experience
Partner with the Data Sciences team to craft algorithms that measure and improve our content and search optimization
Study search demand to identify content and product growth opportunities
Collaborate across teams to implement identified growth opportunities
Monitor daily and weekly dashboards to understand search engine trends and the results of our projects
Monitor and analyze competitors and potential acquisition targets
About You:
3-5 years SEO experience, preferably in-house at a large publisher or from an enterprise-level digital consulting agency
Good understanding of intent-driven audiences
Track record of delivering and communicating business results from SEO investments
Prior experience with working with Skimlinks or Amazon Onsite Associates Program a big plus
Demonstrated entrepreneurial spirit
Superior project management
Exceptional Excel skills (are you the go-to Excel person on your team?)
Experience analyzing large data sets generated from multiple sources, including Web analytics, site crawls, and large third-party SEO databases
Strong Web-development fluency-must be able to write precise technical SEO requirements
Writing or editing background a plus
Bachelor's or Master's degree preferably in math, science, business, or computer science
It is the policy of Dotdash Meredith to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Company will provide reasonable accommodations for qualified individuals with disabilities. Accommodation requests can be made by emailing *********************.
The Company participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: **********************************
Pay Range
Salary: $72,100 - $103,000
The pay range above represents the anticipated low and high end of the pay range for this position and may change in the future. Actual pay may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Dotdash Meredith's total compensation package for employees. Other compensation may include annual bonuses, and short- and long-term incentives. In addition, Dotdash Meredith provides to employees (and their eligible family members) a variety of benefits, including medical, dental, vision, prescription drug coverage, unlimited paid time off (PTO), adoption or surrogate assistance, donation matching, tuition reimbursement, basic life insurance, basic accidental death & dismemberment, supplemental life insurance, supplemental accident insurance, commuter benefits, short term and long term disability, health savings and flexible spending accounts, family care benefits, a generous 401K savings plan with a company match program, 10-12 paid holidays annually, and generous paid parental leave (birthing and non-birthing parents), all of which may vary depending on the specific nature of your employment with Dotdash Meredith and your work location. We also offer voluntary benefits such as pet insurance, accident, critical and hospital indemnity health insurance coverage, life and disability insurance.
#NMG#
Customer Experience Manager
Remote or Day, NY Job
|
Major goals and objectives and location requirements
Hybrid 3x a month - New York, NY
In-office Expectations: This position offers remote work flexibility; however, if you reside within a commutable distance to one of our main offices in New York, Des Moines, Birmingham, Los Angeles, Chicago, or Seattle, the expectation is to work from the office three times per month.
About The Positions Contributions:
As the Customer Experience Manager,, you will be responsible for working to ensure systems and processes are in place that provide a best-in-class customer experience. You will manage the day-to-day operations of our outsourced customer care vendor, act as an internal point of escalation, oversee KPI compliance, provide VOC feedback and continuously work to optimize the customer care function.
The Role's Minimum Qualifications and Job Requirements:
Vendor Management:
Manage contact center KPIs including: service level agreements, time in process, customer satisfaction, quality assurance and more.
Analyze KPI data and report performance to senior management using standardized reporting.
Optimize operations by reviewing productivity metrics and identifying areas for improvement.
Ensure the support team has all necessary tools to facilitate an exceptional customer experience.
Customer Advocacy:
Establish and update support policies and procedures to meet the needs of both customers and the business.
Follow-up on all tickets escalated by the customer support team and ensure they are handled within established SLAs.
Triage critical customer-facing issues and escalate to the proper channels to ensure a speedy resolution.
Maintain customer Help Center ensuring articles and knowledge base are up-to-date at all times.
Collaborate with internal teams to resolve customer concerns and improve overall customer experience.
Foster a customer-centric culture throughout the organization.
Monitor and analyze customer feedback, complaints, and satisfaction metrics.
Collaboration with Product Teams
Collaborate with stakeholders across the organization, sharing insights and addressing customer pain points.
Make recommendations for changes to products or services based on customer feedback and requests.
Be the SME for multiple customer experience use cases to present the best solutions to our customers.
Compile/contribute to Monthly Insight Review decks and presentations.
Training and Quality Assurance:
Create and maintain all system process documentation.
Develop, implement and modify training curriculum to ensure effective program delivery to our customer support team.
Participate and provide guidance in vendor calibration sessions.
Review and interpret Quality reports - take action on anomalies and/or issues.
Experience:
3+ years of experience in customer service management, vendor relations or call center management.
Extensive experience with CRMs such as Zendesk/Salesforce; understands and embraces the role that tech plays in agent experience aka AX.
Deep understanding of customer service management with experience that drives performance.
Specific Knowledge, Skills, Certifications and Abilities:
Excellent analytical, problem-solving, and decision-making skills.
Ability to effectively multitask and pivot focus as necessitated by the business.
Strong communication and interpersonal skills, with the ability to collaborate effectively across teams.
Excellent attention to detail and capability to structure information in a clear, organized and aesthetically-pleasing manner.
Ability to inspire, motivate, and empower team members to achieve performance targets and deliver exceptional service.
It is the policy of Dotdash Meredith to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Company will provide reasonable accommodations for qualified individuals with disabilities. Accommodation requests can be made by emailing *********************.
The Company participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: **********************************
Pay Range
Salary: $90,000 - $105,000 $80,000 - $95,000
The pay range above represents the anticipated low and high end of the pay range for this position and may change in the future. Actual pay may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Dotdash Meredith's total compensation package for employees. Other compensation may include annual bonuses, and short- and long-term incentives. In addition, Dotdash Meredith provides to employees (and their eligible family members) a variety of benefits, including medical, dental, vision, prescription drug coverage, unlimited paid time off (PTO), adoption or surrogate assistance, donation matching, tuition reimbursement, basic life insurance, basic accidental death & dismemberment, supplemental life insurance, supplemental accident insurance, commuter benefits, short term and long term disability, health savings and flexible spending accounts, family care benefits, a generous 401K savings plan with a company match program, 10-12 paid holidays annually, and generous paid parental leave (birthing and non-birthing parents), all of which may vary depending on the specific nature of your employment with Dotdash Meredith and your work location. We also offer voluntary benefits such as pet insurance, accident, critical and hospital indemnity health insurance coverage, life and disability insurance.
#NMG#
Director of Housekeeping
PBS Facility Service Job In New York, NY
About the role
PBS Facility Service is seeking an experienced and results-driven Director of Housekeeping to oversee and manage all housekeeping operations within a nursing home setting. This role ensures the cleanliness, safety, and overall quality of the facility, directly contributing to the well-being of residents, staff, and visitors. The Director of Housekeeping will lead the housekeeping team, maintain compliance with infection-control standards, manage departmental budgets, and uphold PBS Facility Service's commitment to excellence in healthcare facility management.
What you will do
Leadership and Supervision
· Supervise all housekeeping staff to ensure cleanliness and safety across multiple sites.
· Participate in the recruitment, hiring, training, evaluation, and discipline of housekeeping personnel.
· Develop work schedules, assign tasks to staff, and monitor performance to meet facility standards.
· Provide individual guidance and motivation to employees to foster a culture of excellence and accountability.
Site Assessment and Setup
· Assess the housekeeping needs of multiple locations to ensure consistent and high-quality standards.
· Plan and implement housekeeping operations at new sites, including staffing, equipment, and supply requirements.
· Establish protocols and processes to achieve operational excellence at all managed sites.
Operations Management
· Conduct regular inspections of resident rooms, common areas, and facility grounds to ensure cleanliness and compliance with infection-control procedures.
· Plan, coordinate, and oversee housekeeping projects and special cleaning assignments.
· Assign equipment to staff and monitor its use, ensuring that all equipment is clean and in working condition at all times.
· Assist housekeeping staff with tasks when necessary to meet operational demands.
· Oversee systems and infrastructure supporting laundry services, ensuring they meet operational needs.
· Maintain laundry equipment and ensure proper environmental conditions for safe and effective operations.
· Monitor laundry services to ensure compliance with infection control standards and health regulations.
Safety and Compliance
· Maintain high standards of cleanliness and safety throughout the facility in compliance with infection-control regulations.
· Ensure that all cleaning processes align with established health and safety protocols.
· Respond to resident and visitor complaints promptly, addressing any housekeeping-related concerns effectively.
·
Administrative Duties
· Order and maintain inventory of cleaning supplies and equipment.
· Develop and manage the departmental budget, monitor expenses, and identify cost-saving opportunities.
· Process work orders, approve employee timesheets, and generate departmental reports.
Collaboration and Communication
· Report items in need of repair or maintenance to appropriate personnel and ensure timely resolutions.
· Attend and participate in departmental meetings, training sessions, and professional development courses.
· Communicate effectively with residents, families, and staff to foster a positive environment.
What it takes to be successful
· High school diploma or equivalent required; further education in hospitality or management is a plus.
· Proven leadership experience in housekeeping and environmental management, in a healthcare or long-term care setting.
· Ability to oversee and manage housekeeping operations across multiple sites.
· Expertise in assessing and setting up housekeeping operations at new facilities.
· Strong work ethic, drive for quality and customer service, and problem-solving skills.
· Excellent written and oral communication skills, with the ability to handle complaints and resolve conflicts.
· Strong administrative and organizational skills, with the ability to prioritize and manage multiple responsibilities.
· Ability to function effectively under stressful conditions and maintain composure.
View all jobs at this company
Manager, Campaign Analytics
Remote or Day, NY Job
|
Major goals and objectives and location requirements
The Manager of Campaign Analytics is responsible for driving data analytics and storytelling, primarily focused on in-flight and post-sale digital campaigns. This role involves analyzing raw data to uncover actionable insights that drive revenue retention and growth. A successful Campaign Analytics Manager will be adept at examining ad performance, measurement, site, and market data across all stages of a campaign to identify valuable learnings.
Strong proficiency in manipulating raw data using tools like Excel or other data visualization platforms is essential to uncover insights. Equally important is the ability to present these insights and recommendations in clear, actionable formats for both internal and external clients.
As a key member of a collaborative team, the Manager, Campaign Analytics will apply their expertise in digital media analytics to both analyze and consult. They will advocate for data-driven media learnings and lead campaign analytics support for high-priority accounts within the Finance vertical. Additionally, the Manager will mentor 1-2 direct reports, guiding them through reporting, insights, and strategic initiatives across DDM's Travel and Auto verticals, which also encompass Finance accounts.
This hybrid in-office role in our New York City location has the ability to work remotely for up to 2 days per week.
About The Team |
The Team and/or Brand.
The Campaign Analytics team is a small, highly skilled group of experts dedicated to supporting DotDash Meredith's digital advertising business. Organized by verticals, the team provides specialized expertise to drive ad revenue retention and growth.
About The Positions Contributions| Accountabilities, Actions and Expected Measurable Results
60% - Finance Campaign Analytics
Lead the development and execution of analytics strategies for the Finance vertical in collaboration with sales and account strategy teams.
Create insightful client deliverables that utilize performance, measurement, and other relevant data, with a focus on high-priority accounts.
Define analytic and reporting capabilities across media products and develop actionable insight solutions.
Work with a variety of data sources and platforms utilized by DotDash Meredith and its clients.
Potentially manage direct reports, overseeing their work in reporting, insights, and analytics solutions.
Partner with the analytics team in Bangalore to scale larger data analysis projects.
20% - Case Studies + Ad Hoc Analysis
Develop targeted case studies based on finance sub-categories, ad products, and advertiser objectives, aimed at positively impacting revenue retention and growth.
Serve as the subject matter expert on sales verticals and advertising products, creating both external and internal-facing case studies.
Translate research, site, and other data findings into actionable insights for media strategies.
Support content strategy teams by analyzing campaign performance to drive data-informed content creation.
20% - Team Management
Collaborate with leadership across other verticals to drive the vision and roadmap for the broader campaign analytics department.
Act as the first point of escalation for issues in the direct report's verticals.
Lead vertical-specific analytics projects, from development to execution.
Help ideate and execute strategies that drive new revenue opportunities with both current and prospective clients.
Assist in balancing team priorities, ensuring deadlines are met for both short-term and long-term projects.
Foster collaboration and communication within the campaign analytics team.
Minimum Qualifications and Job Requirements | All Must Be Met to Be Considered
Education:
BA or BS in a related field, or equivalent training/experience.
Experience:
5+ years of experience in digital media analytics or a similar role in digital advertising, media, marketing, or ad tech.
Experience within the Finance digital advertising landscape is preferred.
Prior management experience is highly preferred.
Knowledge, Skills, and Abilities:
Strong understanding of the digital advertising ecosystem and data collection/sharing mechanisms.
Expertise in Excel, pivot tables, and data visualization tools.
Ability to clearly present complex data and insights to both technical and non-technical audiences.
Passion for storytelling with data.
Exceptional attention to detail.
Proficiency in Excel, PowerPoint, and data visualization tools (e.g., Looker).
Experience working with third-party ad-server data (e.g., GAM, DCM, Google Analytics, DoubleVerify).
Familiarity with advertising effectiveness research solutions (e.g., Nielsen, Millward Brown, Dynata).
SQL knowledge is a plus but not required.
Serve as the first point of escalation for client and business issues related to the team's verticals.
Lead and manage vertical-specific analytics projects, from development to execution.
Ideate and implement strategies that generate new revenue with current and prospective clients.
Help balance team deadlines and manage both short-term and long-term projects, ensuring smooth collaboration with other managers.
Foster collaboration, communication, and a positive team dynamic.
It is the policy of Dotdash Meredith to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Company will provide reasonable accommodations for qualified individuals with disabilities. Accommodation requests can be made by emailing *********************.
The Company participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: **********************************
Pay Range
Salary: New York: $90,000.00 - $106,000.00
The pay range above represents the anticipated low and high end of the pay range for this position and may change in the future. Actual pay may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Dotdash Meredith's total compensation package for employees. Other compensation may include annual bonuses, and short- and long-term incentives. In addition, Dotdash Meredith provides to employees (and their eligible family members) a variety of benefits, including medical, dental, vision, prescription drug coverage, unlimited paid time off (PTO), adoption or surrogate assistance, donation matching, tuition reimbursement, basic life insurance, basic accidental death & dismemberment, supplemental life insurance, supplemental accident insurance, commuter benefits, short term and long term disability, health savings and flexible spending accounts, family care benefits, a generous 401K savings plan with a company match program, 10-12 paid holidays annually, and generous paid parental leave (birthing and non-birthing parents), all of which may vary depending on the specific nature of your employment with Dotdash Meredith and your work location. We also offer voluntary benefits such as pet insurance, accident, critical and hospital indemnity health insurance coverage, life and disability insurance.
#NMG#
Senior Identity & Access Management Engineer
Day, NY Job
|
Major goals and objectives and location requirements
We are seeking a skilled and motivated Senior Identity & Access Management Engineer to join the SaaS Management team. In this role, you will be responsible for the design, development, implementation, and maintenance of automations within Okta and other SaaS applications, primarily using Okta Workflows. You will play a key role in streamlining identity and access management processes, improving operational efficiency, and enhancing security.
Full in office-
In-office Expectations: This position is fully in-office due to the nature of the work being done.
About The Team: |
The Team and/or Brand.
The SaaS Management team is responsible for the overall health, optimization, and security of our core SaaS applications. This includes managing and maintaining critical services like Google Workspace, Okta, Jira, Slack, and Identity Management platforms. The team ensures seamless user experiences, efficient workflows, and cost-effectiveness across these applications. A key focus is automating processes to streamline operations, improve productivity, and enhance security across our SaaS landscape. This involves implementing and managing automations that simplify user onboarding/offboarding, license management, and other key tasks. Through all of this, the team strives to provide a delightful experience for our users, empowering them to do their best work.
About The Positions Contributions:
Weight
%
Accountabilities, Actions and Expected Measurable Results
30%
Manage and maintain the Okta Identity Cloud environment, including user lifecycle management, application integrations, and security policies.
30%
Design, develop, and deploy complex Okta Workflows to automate various identity and access management tasks (e.g., user provisioning, de-provisioning, group management, password resets, multi-factor authentication).
Continuously analyze and optimize existing Okta automations for efficiency, reliability, and scalability.
Integrate Okta with other systems and applications using Okta APIs and connectors.
10%
Create and maintain comprehensive documentation for Okta automations and processes.
10%
Provide support and troubleshooting for Okta-related issues, including workflow failures, user access problems, and integration errors.
20%
Adhere to security best practices and industry standards in the design and implementation of Okta automations.
Keep up-to-date with the latest Okta features, updates, and best practices.
Ensure the Okta data is backed and readily available for restorations in emergencies
Foster close collaboration with application owners and teams to ensure seamless integration.
The Role's Minimum Qualifications and Job Requirements
Education:
BA/BS Degree in Computer Science, Cyber Security, Information Security, Engineering or Information Technology or relevant work experience.
Experience:
5+ years of industry experience in Identity and Access Management.
Specific Knowledge, Skills, Certifications and Abilities:
Deep understanding of Universal Directory (user/group management, directory integration), Single Sign-On (SSO) configuration (SAML, OIDC, WS-Federation), and Multi-Factor Authentication (MFA).
Ability to design and build highly complex, multi-step workflows with conditional logic, loops, and error handling.
Expertise in using Okta's built-in connectors and creating custom connectors to integrate with other systems and APIs.
Deep understanding of Okta's workflow functions for data manipulation, transformations, and system interactions.
Ability to analyze and optimize workflow performance for efficiency and scalability.
Experience with managing workflow versions, testing changes, and deploying updates in a controlled manner.
Advanced skills in working with Okta's APIs for automation and integration with other systems.
Proficiency in scripting languages like JavaScript for extending Okta's functionality and creating custom integrations.
Experience with infrastructure-as-code (IaC) tools (e.g., Terraform) for managing Okta configurations.
Strong analytical and problem-solving abilities to diagnose and resolve complex Okta-related issues.
Expertise in troubleshooting Okta workflows, SSO integrations, and other identity management challenges.
Ability to analyze Okta system logs to identify root causes of issues and performance bottlenecks.
Ability to create clear and concise documentation for Okta configurations, workflows, and troubleshooting guides.
Strong communication and collaboration skills to work effectively with IT teams, HR teams, developers, and business stakeholders.
5+ years of industry experience in Identity and Access Management.
Possess strong regular expression (Regex) skills for data manipulation and pattern matching.
Okta Certifications or/and other industry certifications
% Travel Required
(Approximate)
: 0%
It is the policy of Dotdash Meredith to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Company will provide reasonable accommodations for qualified individuals with disabilities. Accommodation requests can be made by emailing *********************.
The Company participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: **********************************
Pay Range
Salary: $110,000 - $124,000
The pay range above represents the anticipated low and high end of the pay range for this position and may change in the future. Actual pay may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Dotdash Meredith's total compensation package for employees. Other compensation may include annual bonuses, and short- and long-term incentives. In addition, Dotdash Meredith provides to employees (and their eligible family members) a variety of benefits, including medical, dental, vision, prescription drug coverage, unlimited paid time off (PTO), adoption or surrogate assistance, donation matching, tuition reimbursement, basic life insurance, basic accidental death & dismemberment, supplemental life insurance, supplemental accident insurance, commuter benefits, short term and long term disability, health savings and flexible spending accounts, family care benefits, a generous 401K savings plan with a company match program, 10-12 paid holidays annually, and generous paid parental leave (birthing and non-birthing parents), all of which may vary depending on the specific nature of your employment with Dotdash Meredith and your work location. We also offer voluntary benefits such as pet insurance, accident, critical and hospital indemnity health insurance coverage, life and disability insurance.
#NMG#
Account Executive
Remote or Day, NY Job
|
Major goals and objectives and location requirements
Dotdash Meredith is hiring an Associate Director, Brand Partnerships with focus on the Home/CPG category.. In this role, you will build your category knowledge and expertise to forge new partnerships and grow existing business.
Hybrid 3x a week- New York, NY or Chicago, IL
In-office Expectations: This position is hybrid in-office, with the ability to work remotely for up to 2 days per week.
Responsibilities Include:
Effectively represent the entire Dotdash Meredith portfolio to our Home/CPG client and agency partners
Establish a high profile presence across your accounts
Demonstrate high energy and enthusiasm for our products, our sales proposition, and our customers.
Grow ad revenue from an identified list of existing Home/CPG advertisers and prospects
Build a robust pipeline of opportunities to exceed your revenue goals
Create winning proposals focused on the largest opportunities and execute plans through effective written, virtual, and in-person communication
Meet (and entertain) regularly with client and agency decision makers - 5-10 meetings per week standard - continually growing your network and building client relationships that lead to growing ad revenue
Share customer knowledge and effectively collaborate internally to build media programs that sell
Effectively forecast, track and report revenue contribution and performance with our internal tools.
Responsible for maintaining and showing growth on a book of business $1M+
The Role's Minimum Qualifications and Job Requirements
Education:
College degree required
Experience:
2-3 years of digital media sales experience, with a demonstrated track record of success in breaking accounts, growing revenue, and closing opportunities at a high rate
Agency experience strongly preferred
Specific Knowledge, Skills, Certifications and Abilities:
Working collaboratively with sales support staff internally is in your DNA
Positive attitude, enthusiasm, high energy, and a passion for excellence
Skilled strategic seller, asking great questions, uncovering client needs, delivering persuasive presentations and consistently following through
Resourceful self-starter who comes equipped with strong contacts at key digital agencies and clients and can get up and running quickly
Ability to multi-task and manage a demanding workload
Results-driven orientation, superior client management skills, excellent follow-up and follow-through
High degree of integrity and business ethics
% Travel Required
(Approximate)
: 10%
It is the policy of Dotdash Meredith to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Company will provide reasonable accommodations for qualified individuals with disabilities. Accommodation requests can be made by emailing *********************.
The Company participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: **********************************
Pay Range
Salary: New York: $75,000.00 - $90,000.00 Chicago: $65,000.00 - $80,000.00
The pay range above represents the anticipated low and high end of the pay range for this position and may change in the future. Actual pay may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Dotdash Meredith's total compensation package for employees. Other compensation may include annual bonuses, and short- and long-term incentives. In addition, Dotdash Meredith provides to employees (and their eligible family members) a variety of benefits, including medical, dental, vision, prescription drug coverage, unlimited paid time off (PTO), adoption or surrogate assistance, donation matching, tuition reimbursement, basic life insurance, basic accidental death & dismemberment, supplemental life insurance, supplemental accident insurance, commuter benefits, short term and long term disability, health savings and flexible spending accounts, family care benefits, a generous 401K savings plan with a company match program, 10-12 paid holidays annually, and generous paid parental leave (birthing and non-birthing parents), all of which may vary depending on the specific nature of your employment with Dotdash Meredith and your work location. We also offer voluntary benefits such as pet insurance, accident, critical and hospital indemnity health insurance coverage, life and disability insurance.
#NMG#
Account Strategist
Day, NY Job
About Your Role
The Account Strategist acts as an internal sales representative responsible for the conceiving, managing and executing online marketing initiatives and management of all advertising programs and associated revenue pre- and post-sale. This includes media plan creation, campaign implementation, optimization, reporting, program retention and renewal, and ensuring prompt and proper resolution of advertiser business issues.
About Your Contributions
Respond to RFPs, develop media plans in line with strategic marketing goals.
Execute and implement advertising campaigns to ensure delivery and performance. Includes taking a leadership role to coordinate efforts between other cross-functional teams as necessary to implement custom elements. Position interfaces with Ad Product and Creative.
Embody white glove service to our clients and serve as the internal and external point of contact for execution, particularly in post-sale
Work with Ad Operations to ensure clients' ads are trafficked, monitored, and optimized. Partner closely with Revenue Operations to ensure the highest level of campaign performance is being achieved and clients' KPIs and campaign objectives are at minimum being met.
Maximize campaign performance and company revenue by coordinating reports to further increase success rate and renew/grow current business.
Update contract management system with campaign change orders (campaign delays, optimizations, etc.) and alert team of changes that will affect revenue.
About You
4-year degree required; marketing or business degree preferred. Additional digital marketing or sales experience may substitute for education on a year-for-year basis.
Minimum of 2 years of marketing, sales and/or account management experience; including one year of digital advertising experience. Project management experience is a plus.
Possess excellent organizational, interpersonal, and influential written and verbal communication skills. Ability to quickly form relationships usually by telephone or email.
Ability to collaborate cross-functionally; ability to exercise judgment and flexibility in balancing program requirements, milestones, and keeping people and projects moving on schedule.
High attention to detail. Strong analytical, quantitative and strategic problem solving. Excellent grammar, spelling and proofreading skills.
Positive and confident disposition when responding to frequent deadlines for multiple customers (internal and external).
High degree of proficiency in MS Office products. Ability to use databases. Excellent working knowledge of Excel, Word, PowerPoint, and the Internet.
Demonstrated ability to quickly build positive team relationships.
Be able to think strategically and act tactically.
It is the policy of Dotdash Meredith to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Company will provide reasonable accommodations for qualified individuals with disabilities. Accommodation requests can be made by emailing *********************.
The Company participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: **********************************
Pay Range
Salary: New York: $70,000.00 - $85,000.00
The pay range above represents the anticipated low and high end of the pay range for this position and may change in the future. Actual pay may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Dotdash Meredith's total compensation package for employees. Other compensation may include annual bonuses, and short- and long-term incentives. In addition, Dotdash Meredith provides to employees (and their eligible family members) a variety of benefits, including medical, dental, vision, prescription drug coverage, unlimited paid time off (PTO), adoption or surrogate assistance, donation matching, tuition reimbursement, basic life insurance, basic accidental death & dismemberment, supplemental life insurance, supplemental accident insurance, commuter benefits, short term and long term disability, health savings and flexible spending accounts, family care benefits, a generous 401K savings plan with a company match program, 10-12 paid holidays annually, and generous paid parental leave (birthing and non-birthing parents), all of which may vary depending on the specific nature of your employment with Dotdash Meredith and your work location. We also offer voluntary benefits such as pet insurance, accident, critical and hospital indemnity health insurance coverage, life and disability insurance.
#NMG#
Bilingual Porter Supervisor
PBS Facility Service Job In New York, NY
As a supervisor, you will be responsible to effectively direct, manage, train and re-train the team as needed and manage the team. The ability to exercise good judgment in a variety of situations. In addition, multi-tasking, team building as well as strong leadership skills are a must. Other critical success factors for this role include the ability to think-outside- the- box, maintain a positive attitude, be self-reliant, remain flexible in daily responsibilities and always conduct oneself professionally.
JOB REQUIREMENTS
Drive the team to meet daily and weekly performance standards.
Strengthen the team culture by acting as an example of aptitude, effectiveness, and professionalism.
Strong desire to be part of a team, while achieving personal and company goals.
Drive the team to meet daily and weekly performance standards.
Passion for problem solving, analyzing data and identifying potential employees
Desire to drive beneficial change with an organization.
Motivated to learn, both through training, independently, and adapting quick on learning new systems.
Ability to effectively communicate and solve any critical situations.
Ability to react and show leadership in a fast-paced, high-urgency situations.
Ability to perform all above-mentioned duties
Other duties as needed.
MUST BE BILINGUAL IN SPANISH!
Must be Fully Vaccinated!
JOB DESCRIPTION
Ability to be on call for emergencies or assistance 24/7
Self-starter with the ability to multi-task and manage time without direct supervision.
Personal appearance, business image.
MUST speak and write English, speaking other languages is a Plus
MUST read the shift log daily and monitor the cameras on daily basis.
Assign personnel in the day to day activities (scheduling) and handling of emergency requests.
MUST provide the team with the schedule every two weeks and keep updating as needed.
Develop and maintain positive relationship with the team and attend team meeting as needed.
Visit employees on regular basis on each site on different shifts to reach each employee, rotating every two weeks.
Provide training to new hires and follow up on performance evaluation.
Re-evaluate the employee skills and performance if necessary.
Make sure the employees are following the Handbook regulations and the regulations of the building.
Every conversation with employees MUST be documented.
Handling any customer complain in timely manner and professional level.
Punctuality on fixing and reviewing clock in-out punches on daily bases.
Record and address any attendance issues, report to HR department any warning notice before approaching the employee.
Any employee request for PTO available, the supervisor should send an email to Payroll department, using the correct form.
Request forms for sick, day off, and vacation MUST be provided by the supervisor.
All incident report filled out upon occurring, MUST be reported to HR.
All the warnings and terminations MUST be sent to HR, which should have three signatures; supervisor and HR, OR two supervisors and the employee.
View all jobs at this company
Software Engineer, 2
Remote or Day, NY Job
About Your Role:
Dotdash Meredith is looking for a forward-thinking Engineer focused on API and services development with demonstrated technical excellence for an exciting opportunity to design and scale mission-critical pieces of the next generation of our publishing. You will work in a collaborative Agile environment to build high-performance backend services to support and add new features to our new brand-focused mobile application.
In this role you will leverage your full-stack engineering expertise, primarily using Node and Javascript/TypeScript. The role offers opportunities for professional growth and experience with challenges of scale as we explore new ways of getting our content to viewers.
In-office Expectations: This position offers remote work flexibility; however, if you reside within a commutable distance to one of our offices in New York, Des Moines, Birmingham, Los Angeles, Chicago, or Seattle, the expectation is to work from the office three times per month. The team is currently centered in NYC, so applicants there are preferred.
About Your Contributions:
Independently design and develop new backend services or features that seamlessly bridge our frontend mobile applications and in-house content-management systems.
Collaborate effectively with the frontend team to define API endpoints, data structures, and authentication requirements.
Contribute to the optimization of existing backend services by identifying performance bottlenecks and implementing improvements.
Participate actively in code reviews and pair programming sessions, providing constructive feedback and driving continuous improvement.
About You:
You have a love for technology and problem-solving, and a strong desire to deliver quality software as quickly as possible. You have
3+ years of proven experience developing and maintaining server-side applications.
Strong technical proficiency in TypeScript/JavaScript and Node.js, and experience using them to build and maintain RESTful APIs and other backend services, ideally within a microservices architecture.
Experience managing data storage, ideally with Firestore or equivalent NoSQL databases, including maintaining performance and data consistency via optimized queries, indexes, transactions, and other best practices for managing large datasets. The ideal candidate would also have experience working with BigQuery.
Comfortable deploying services in cloud platforms like AWS and GCP, and monitoring the infrastructure health using tools like Prometheus, Grafana, or native cloud provider solutions; able to set up CI/CD pipelines to automate testing, building, and deployment processes as needed.
Familiar with the security challenges inherent in mobile app development, and ready to implement secure authentication and authorization mechanisms (e.g., JWT, OAuth, Device Attestation) for our APIs, and take whatever other steps necessary to protect backend services from common web vulnerabilities such as XSS, SQL injection, and DDoS attacks.
Experience with containerization (e.g., Docker) and orchestration tools (e.g., Kubernetes), as well as familiarity with serverless architectures and functions-as-a-service platforms.
It is the policy of Dotdash Meredith to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Company will provide reasonable accommodations for qualified individuals with disabilities. Accommodation requests can be made by emailing *********************.
The Company participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: **********************************
Pay Range
Salary: $115,000 - $135,000
The pay range above represents the anticipated low and high end of the pay range for this position and may change in the future. Actual pay may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Dotdash Meredith's total compensation package for employees. Other compensation may include annual bonuses, and short- and long-term incentives. In addition, Dotdash Meredith provides to employees (and their eligible family members) a variety of benefits, including medical, dental, vision, prescription drug coverage, unlimited paid time off (PTO), adoption or surrogate assistance, donation matching, tuition reimbursement, basic life insurance, basic accidental death & dismemberment, supplemental life insurance, supplemental accident insurance, commuter benefits, short term and long term disability, health savings and flexible spending accounts, family care benefits, a generous 401K savings plan with a company match program, 10-12 paid holidays annually, and generous paid parental leave (birthing and non-birthing parents), all of which may vary depending on the specific nature of your employment with Dotdash Meredith and your work location. We also offer voluntary benefits such as pet insurance, accident, critical and hospital indemnity health insurance coverage, life and disability insurance.
#CORP#
Commerce Writer, Travel + Leisure
Day, NY Job
Regularly write and update evergreen travel-related product roundups and reviews for Travel + Leisure, maintaining high-quality standards along the way
Find and interview expert sources to provide background information and quotes for our lists and reviews
Research and write supplemental content like factors to consider, pros/cons, FAQs, and more
Use SEO tools, knowledge of the brand, competitor research, and market research to identify content improvements or adjustments
Research new products, models, and trends to make sure we're making the best recommendations to our readers
Assist in our testing process, whether evaluating and photographing products at home, writing up results, attending lab testing days, or gathering insights from testers or experts
Contribute news and deals content during tentpole events and as needed
About The Team:
This person will report to an editor and join a talented team that collaborates closely with various departments: News and Deals, Editorial, Social, Growth, Research & Testing, Production, Video, etc.
As a top travel media brand in the world, Travel + Leisure's mission is to inform and inspire passionate travelers, like you. We celebrate travel and provide service and inspiration at every point of your journey, from trip ideas to nitty-gritty logistics. We cover small towns and big cities, hidden gems and tried-and-true destinations, beaches and lakes, mountains and valleys, national parks and outdoor adventures, road trips and cruises, fine-dining experiences and secret hole-in-the-wall establishments, and everything in between. And because, above all, our goal is to help our readers make the most of their invaluable free time, we're not afraid to lean into the second half of our name - leisure - and cover all the ways to enjoy life at home, too. Our travel experiences influence much of what we practice in between trips, and whether we're transforming our bedrooms using luxury hotel tricks or applying beauty regimens we admired abroad, we love to share our learnings.
About The Positions Contributions:
Weight
%
Accountabilities, Actions and Expected Measurable Results
70% Writing and Updating Content
30% Researching and Testing Products
The Role's Minimum Qualifications and Job Requirements
Education:
College degree or equivalent experience required
Experience:
2-3 years writing experience at an online publisher, ideally in the travel space
Specific Knowledge, Skills, Certifications and Abilities:
Knowledge of the travel space and enthusiasm for shopping and finding the best products out there to enhance a trip
Detail-oriented and deadline-focused with solid writing skills, as well as a basic understanding of what works on the web
Strong writer, knowledge of AP style, capable of creating engaging, lively headlines and blurbs, all the while keeping the Travel + Leisure voice, values, and style in mind, experience with SEO
Self-starter who can pivot seamlessly as new initiatives and directives are identified
CMS Experience
% Travel Required
(Approximate)
: 0%
It is the policy of Dotdash Meredith to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Company will provide reasonable accommodations for qualified individuals with disabilities. Accommodation requests can be made by emailing *********************.
The Company participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: **********************************
Pay Range
Salary: New York: 64,350.00 - $73,000.00
The pay range above represents the anticipated low and high end of the pay range for this position and may change in the future. Actual pay may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Dotdash Meredith's total compensation package for employees. Other compensation may include annual bonuses, and short- and long-term incentives. In addition, Dotdash Meredith provides to employees (and their eligible family members) a variety of benefits, including medical, dental, vision, prescription drug coverage, unlimited paid time off (PTO), adoption or surrogate assistance, donation matching, tuition reimbursement, basic life insurance, basic accidental death & dismemberment, supplemental life insurance, supplemental accident insurance, commuter benefits, short term and long term disability, health savings and flexible spending accounts, family care benefits, a generous 401K savings plan with a company match program, 10-12 paid holidays annually, and generous paid parental leave (birthing and non-birthing parents), all of which may vary depending on the specific nature of your employment with Dotdash Meredith and your work location. We also offer voluntary benefits such as pet insurance, accident, critical and hospital indemnity health insurance coverage, life and disability insurance.
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