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What is a patient liaison and how to become one
Patient liaisons work as an intermediary between patients, patient's families, and healthcare providers. As a patient liaison, you will determine the state of your patient's health, suggest any improvement when needed, keep a record of all information regarding your patient's health, and report to the healthcare provider when needed. Furthermore, you are responsible for explaining medical terminologies to your patient and all necessary details concerning the patient's health. You will also inform the healthcare provider about any concerns of your patient and relay the reply to them as you're working as an intermediary between them.
As a patient liaison, you must have excellent communication skills, interpersonal skills, time management skills, compassion for people, and you must understand medical terminologies. As a patient liaison, you should have at least a bachelor's degree in psychology, nursing, or any related course. The average annual salary for this position is $28,865 per year.
Avg. Salary $32,314
Avg. Salary $59,228
Growth Rate -4%
Growth Rate 0.3%
American Indian and Alaska Native 0.70%
Asian 6.88%
Black or African American 11.53%
Hispanic or Latino 20.14%
Unknown 5.29%
White 55.45%
Genderfemale 83.77%
male 16.23%
Age - 39American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 39Stress level is high
7.1 - high
Complexity Level is challenging
7 - challenging
Work Life balance is good
6.4 - fair
Patient Liaison career paths
Key steps to become a patient liaison
Explore patient liaison education requirements
Start to develop specific patient liaison skills
Skills 
Percentages Patients 37.24% Customer Service 16.23% Medical Terminology 4.36% Health System 3.37% HIPAA 2.74% Complete relevant patient liaison training and internships
Accountants spend an average of 1-3 months on post-employment, on-the-job training. New patient liaisons learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a patient liaison based on U.S. Bureau of Labor Statistics data and data from real patient liaison resumes.Research patient liaison duties and responsibilities
- Provide support for emergencies by managing inappropriate behaviors, aggressive patients, CPR and persons in crisis.
- Conduct all insurance verification and obtain authorization to treat sub-acute rehabilitation patients.
- Attend Michigan state eligibility hearings, when necessary to assist and gain Medicaid disability benefits for patients.
- Interview patients of hospital facility to obtain necessary documentation to secure Medicaid coverage as payment of inpatient hospital charges.
Prepare your patient liaison resume
When your background is strong enough, you can start writing your patient liaison resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a patient liaison resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose From 10+ Customizable Patient Liaison Resume templates
Build a professional Patient Liaison resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Patient Liaison resume.
Apply for patient liaison jobs
Now it's time to start searching for a patient liaison job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How Did You Land Your First Patient Liaison Job
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Average patient liaison salary
The average Patient Liaison salary in the United States is $32,314 per year or $16 per hour. Patient liaison salaries range between $24,000 and $42,000 per year.
What Am I Worth?
How do patient liaisons rate their job?
Patient Liaison reviews
Working with elderly, recovering addicts, and homeless.
People being mistreated
Putting that patient/customet first and directing (directions) that person to their Doctors office and setting or cancelling their appointments, just helping people.
There's nothing to dislike.
Meeting new people and working with other healthcare specialist
Sitting for long periods
Updated January 8, 2025
