Patient Care Coordinator Jobs in Orlando, FL

National Airlines, based in Orlando, FL, operates passenger charter service as well as customized military and commercial air cargo carriages worldwide. National Airlines specializes in over-sized, time sensitive, and special handling requirements, utilizing 757-200, 747-400 and A-330 aircraft to accomplish its missions. Job Title: Crew Scheduler Location: Orlando, FL Department: Crew Resourcing Reports To: Director of Crew Resourcing FLSA Status: Non-Exempt Summary: The Crew Scheduler ensures the proper, efficient, safe, and economical assignments of crews using company guidelines and Federal Aviation Regulations (FARs). Essential Functions: Schedules all flight crew members in accordance with company policies and FARs to ensure proper staffing for all operating flights. Monitors flight and duty time limitations, rest requirements, and qualification statuses for all crew members, taking appropriate action to maintain legal operation of all flights and to prevent or mitigate any crew-related delays. Arranges deadhead air travel, ground transportation and hotel accommodation as needed. Ensures crewmembers have all required documentation for entry/exit at scheduled destination(s) Coordinates with Training and update schedules as needed to ensure crew members remain current, legal, and available to operate. Effectively communicates with crewmembers, other departments, company leadership, third-party vendors, and business partners. Performs other duties as assigned. Supervisor Responsibility: No Qualifications & Experience: High School Diploma or General Education Development (GED) Diploma Proficient user of Microsoft Office applications One (1) year customer service experience (preferred) One (1) year resource/manpower planning experience (preferred) One (1) year airline crew scheduling and/or aviation experience (preferred) Must pass a background check which could include fingerprinting, a pre-employment drug test, and criminal history records check (CHRC) Must be legally authorized to work in the country in which the position is located. Skills Required: A high level of attention to detail and problem-solving skills Ability to understand and evaluate complex processes. Ability to work efficiently while under pressure and with minimal supervision. Ability to effectively communicate important information and intricate plans. Ability to work with people of different backgrounds and personalities. Empathetic and caring; customer service-minded Mission-driven with a positive mindset The duties listed above are intended only as illustrations of various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. National Air Cargo is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, Protected Veteran status, genetic information, pregnancy, or any other legally protected status. We prohibit discrimination in all aspects of employment, including recruitment, hiring, compensation, benefits, training, termination, promotions or other conditions of employment or career development. We take affirmative steps to hire and advance females, racial minorities, Protected Veterans, and Individuals with Disabilities. We offer Reasonable Accommodations where necessary to candidates for employment and to our qualified employees with disabilities. National Airlines also expects all our employees to support and promote our Safety Management System (SMS) Safety Policy and Safety Objectives. Employees at all levels of the organization are encouraged to report safety concerns or hazards without fear of reprisal. National Airlines requires all team members to complete a record in National's Vaccination Tracking Tool. Team Members may opt to provide records documenting their fully vaccinated status or agree to comply with weekly COVID-19 testing and reporting. Requests for medical and religious exemptions for those who cannot be vaccinated will be considered with substantiating documentation.

Why Transtreme? Working at Transtreme provides a unique opportunity to make a meaningful impact in the lives of our patients and their families. Our CEO and Founder is a Nurse Practitioner and is committed to ensuring our patients receive the highest quality of care. Our collaborative and supportive work environment fosters a culture of growth and development, allowing our employees to continually learn and improve. Just A Few Of The Benefits Health, Dental, and Vision Insurance Coverage Options Vacation Pay Advancement Opportunities Responsibilities Contacting and helping geriatric patients, by scheduling a visit with our Nurse Practitioners for a clinic appointment, home visit, or video appointment. Assist with our translation line, for patients who are not fluent in the English language to ensure we provide the best care. Qualifications 3 years of Telephone Experience (Call Center preferred) 3+ years of Customer service experience Medical scheduling experience is a plus. Proficiency in Data Entry and Microsoft Office Excellent Verbal Communication and Active Listening Skills Strong work ethic Team-oriented Bilingual in Spanish, Mandarin, or Cantonese (Required) Work Environment and Hours: On-site in Maitland, FL Call Center Full-time position. The hours of work and days may vary, with a designated lunch and rest periods as per State laws .

Why Us: Are you a Medicaid Specialist with a passion for helping clients leave their legacy to their families? Family First Firm, the largest elder law firm in Florida with over a decade of commitment to serving our community, is seeking a dedicated and skilled Medicaid Specialist to join our esteemed team of professionals. Role Objectives: A Medicaid Specialist at a family-first law firm assists clients in navigating Medicaid eligibility and application processes with compassion and precision. They ensure compliance with all state and federal regulations, advocate for clients during appeals or issues, and collaborate with legal teams to develop personalized strategies for asset protection and long-term care planning. Staying informed on Medicaid laws, the specialist streamlines processes and provides education to clients and the community on available benefits and options. Responsibilities/Duties: Strategy Sessions and Signings: Schedule and coordinate strategy sessions and client signings. New Client Onboarding: Ensure smooth onboarding of new clients by collecting essential information and documentation. Document Collection and Management: Maintain an organized system for collecting, storing, and managing client documents and records while verifying the completeness and accuracy of collected documents. Supporting Case Managers: Collaborate with case managers to provide administrative support for client cases. Act as a point of contact between clients and case managers, relaying important information. Client Communication: Maintain regular and effective communication with clients to address inquiries and provide updates on the status of their cases while fostering a positive and professional client-service relationship. Benefits: Generous PTO: Enjoy 120 paid time-off hours annually, promoting work-life balance and overall well-being. Free Estate Planning Services: Access complimentary estate planning services after one year of service, showcasing our commitment to employee financial security. 401k with Matching: Participate in our 401k program with employer matching, securing your financial future. Medical Insurance: Benefit from medical insurance, ensuring your health and well-being are taken care of. Supplement Insurance (Vision, Dental, Short-term Disability, etc.): Additional employee-paid insurance coverages that complement medical insurance for the overall well-being of the employee. Ongoing Training and Career Development Opportunities: Programs and resources offered to employees to enhance their skills, knowledge, and career growth within the company. Parental Leave: Paid time off specifically designated for new fathers and mothers to care for and bond with a newborn or adopted child. Company Culture: At Family First Firm, we pride ourselves on our inclusive and collaborative culture. Our team of over 50 employees works together to provide an unparalleled client experience to our clients, making a meaningful impact on their lives and legacy. We value and live by our core values. Join us and be a part of a firm that strives to make a difference in the lives of our clients, employees, and our community.

Practice Name Southwest Orlando Eye Care About the Job Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMRMaintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMRAllocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager Requirements High school diploma or equivalent Basic computer literacy Strong organizational skills and attention to detail Strong communication skills (verbal and written) Must be able to maintain patient and practice confidentiality Benefits 401(k) with MatchMedical/Dental/Life/STD/LTDVision Service PlanEmployee Vision Discount ProgramHSA/FSAPTOPaid Holidays*Benefits applicable to full Time Employees only.Physical DemandsThis position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office. Full Time / Part Time Full-time Travel Requirements Negligible Work Location On-Site Base Wage Range Benefit Packages Benefits: 401(k) with Match, Medical/Dental/Life/STD/LTD, Vision Service Plan, Employee Vision Discount, Program HSA/FSA, PTO, Paid Holidays *Benefits applicable to Full Time Employment only*

Overview As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Schedule (days/hours) M-F & One Saturday a Month and 8a-5p Responsibilities Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism Qualifications At least one year related experience Knowledge of dental terminology Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications Previous experience in a dental or medical office setting Compensation $18 - $21 an hour About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 30 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at careers@smilebrands. com #LI-MN1

Job Details Orlando - Ocoee - Orlando, FL 4 Year Degree Day Care CoordinationDescription The Care Coordinator will ensure smooth patient flow throughout the day by scheduling/rescheduling patient appointments, answering phone calls promptly, and multitasking effectively. The Care Coordinator will work with Sanitas policies and procedures to be the point of contact between the health insurance carrier or hospital and Sanitas facilities. The Care Coordinator plays an important role in customer service inside and outside the facility, as well as clinical data analysis to understand the reason behind the patient utilization of healthcare services. Qualifications 1. Patient and Customer Management: o Engages and attracts patients, solves problems and works as a team with the rest of the staff to provide the best customer service possible. o Orients and educates patients and their families by meeting them; explaining the role of the patient care coordinator; initiating the care plan; providing educational information in conjunction with direct care providers related to treatments, procedures, medications, and continuing care requirements. o Monitors delivery of care by completing patient rounds; documenting care; identifying progress toward desired care outcomes; intervening to overcome deviations in the expected plan of care; reviewing the care plan with patients in conjunction with the direct care providers; interacting with involved departments to negotiate and expedite scheduling and completion of tests, procedures, and consults; reporting personnel and performance issues to the unit manager; maintaining ongoing communication with utilization review staff regarding variances from the care plan or transfer/discharge plan. o Respects patients by recognizing their rights; maintaining confidentiality. 2. Clinical Case Evaluation. o Review and analyze information in our EHR o Develops interdisciplinary care plan and other case management tools by participating in meetings; coordinating information and care requirements with other care providers resolving issues that could affect smooth care progression; fostering peer support; providing education to others regarding the case management process. o Evaluates outcomes of care with the interdisciplinary team by measuring intervention effectiveness with the team; implementing team recommendations. o Maintains quality service by establishing and enforcing organization standards. o Maintains patient care database by entering new information as it becomes available; verifying findings and reports; backing up data. o Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. o Contributes to team effort by accomplishing related results as needed o Ensures the permanent update of Date Bases, to improve patient care and treatments. o Ensure continuity of care to patients 3. Insurance and Companys partnership: o Work closely with the Insurance Company in order to improve patient care and treatment. o Create and analyze statistical data. o Liaison between the insurance company and Sanitas to improve patient flow through the system 4. Administrative tasks (backup of practice manager) o Process daily cash collection and generate reports. o Must be able to follow up and ensure policies and procedures are followed and work flexible schedules and locations. o Ensure the proper use of medical and office supplies. o Work closely with the manager, understating the work flow and functioning of the center.

Charter Research is a highly experienced and quickly growing clinical research company, based in Florida and Illinois that, is looking to add to our team to help us fulfill our mission of discovering future medicines. Our company is privately owned and prides itself on providing exceptional patient experience to our participants, as well as offering agile recruitment strategies to our sponsors. Above all, we are a team, and we are seeking the right team member to add to our foundation in Orlando. POSITION OVERVIEW The Patient Care Coordinator oversees the visitor and patient experience and ensures a personal, friendly experience for everyone entering the site or calling on the phone. The Patient Care Coordinator serves as the “face” of the company and provides outstanding customer service and support to visitors, patients, and staff. RESPONSIBILITIES Welcome patients and visitors by greeting them in a warm and friendly manner, either in person or on the telephone and answering or referring to inquiries. Optimize patients' satisfaction by notifying appropriate staff of their arrival. Answer a multi-line phone system, manage calls by routing them to the proper extensions or taking messages and delivering them within our message system. Retrieve and distribute voicemails each morning. Stock patient refreshments and beverages. Coordinate patient meals, including placing food orders, processing receipts, and reporting to the finance department. Ensure an exceptional patient experience by providing meals, entertainment, access to information, and personalized recognition for patients, caregivers, and their friends and family - including meaningful milestones such as birthdays, anniversaries, randomization days, study completion days, first day of open label medication, and/or other important study or personal events. Maintain operation of coffee machines and reception copier equipment. Ensure common areas are orderly, neat, and clean in order to provide a positive experience for patients and guests. Assist with scheduling prescreen appointments. Keep appointments on schedule by reminding patients and participants of their appointment the day before. Provide necessary information to patients or participants to ensure they are prepared for the scheduled visit. Maintain imaging vendor portal access and assist clinic staff (Clinical Research Coordinators and Physicians) with obtaining reports when requested. Arrange patient transportation via UBER Health or other approved transportation vendor. Manage the visitor and pest control logs. Order supplies as directed by the office manager and report expenses. Inventory patient stipend cards and report to the office manager on a weekly basis; troubleshoot and resolve card issues by communicating with the clinic and patients. Assist Lead Clinical Care Coordinator with tasks as assigned. Provide administrative support to team members as needed. Assist with special projects and perform other duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES Excellent organizational skills with attention to detail and ability to follow through on tasks. Strong time management skills with ability to multi-task and prioritize work according to urgency. Ability to communicate clearly and effectively (verbally and written). Excellent interpersonal, customer service skills, and telephone skills. Engaging personality and optimistic outlook. Ability to work independently as well as part of a team. Ability to work in a fast-paced environment while maintaining a calm demeanor. Ability to maintain composure under pressure in stressful situations (e.g., during emergencies, upset visitor). Proficient with Microsoft Office. QUALIFICATIONS Language Fluent in both English and Spanish required. Education High school diploma or equivalent required. Bachelor's degree or associate degree in office administration or related field preferred. Experience At least three years of administrative and customer service experience is required. Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Charter Research provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Oversee the administrative duties of the Center. Responsible for moving the patients through the check-in and check-out process. PRIMARY FUNCTIONS 1.Provide a courteous, professional working environment 2.Maintain effective communication with patients, coworkers, and supervisor 3.Maintain efficient patient flow Update patient demographics Interview patients for sliding fee scale services and update eligibility 4.Verify insurance and set eligibility dates in system 5.Call and remind patients to bring missing information to their appointment 6.Collect payments and patient-responsible balances 7.Post charges to patient accounts 8.Scan and import demographic and clinical documentation into patient charts 9.Schedule appointments as needed 10.Monitor patient schedule to accommodate walk-in patients 11.Direct patients to the proper department for assistance 12.Answer multi-line telephone system 13.Operate office equipment, i.e. fax, copier, computer, and credit card machine 14.Provide copies of patient medical records as requested 15.Contribute to the positive image of the front office operations 16.Other responsibilities as assigned EDUCATION AND EXPERIENCE 1.High school diploma or equivalent is required KNOWLEDGE, SKILLS, AND ABILITIES 1.Customer-friendly attitude Knowledge of ICD-10 and CPT codes 2.Money and balancing skills 3.Knowledge of bank deposits 4.Good communication skills 5.Ability to function effectively under stress 6.Good evaluative judgment 7.Computer literacy 8.Ability to perform accurate data entry 9.Ability to work well with people 10.Ability to multi-task ADDITIONAL QUALIFICATIONS 1.Bilingual (English/Spanish/Creole) a plus.

Description We are offering a short term contract employment opportunity for an Assc Patient Care Coord in Orlando, Florida. The industry is healthcare and the role primarily involves handling patient services, maintaining their records, and ensuring effective communication. Responsibilities: - Greet patients upon their arrival, ensuring efficient management of wait times. - Assist patients with intake processes, which includes copying necessary documents. - Collect payments such as co-insurances, co-payments, and deductibles, providing receipts for the same. - Handle the cashier box and oversee the daily deposits in accordance with company policies. - Process walk-in patients and visitors, providing necessary assistance. - Answer phone calls and schedule appointments as per requirements. - Manage medical records, maintain files, and prepare schedules. - Ensure all correspondence is scanned or filed in a timely manner. - Handle requests for medical records release and maintain appropriate logs. - Assist with HEDIS tracking and supplemental data reports. Requirements - Possess strong Customer Service skills with a focus on patient-centric care - Proficiency in Data Entry tasks, ensuring accuracy and efficiency - Experience in Answering Inbound Calls in a detail oriented and courteous manner - Ability to Schedule Appointments effectively, managing patient flow and doctor availability - Knowledge of the 'About Time' software or similar scheduling tools - Capable of handling Correspondence with patients, insurance companies, and healthcare providers - Experience with Receipt management, including processing payments and issuing receipts - Ability to Maintain Logs of patient interactions, appointments, and medical records - Comfortable with Video conferencing for remote appointments or consultations - Experience in managing Medical Records, ensuring privacy and accuracy - Familiarity with Company Policy, particularly in a healthcare setting - Working knowledge of HealthCare.gov, including patient registration and insurance verification - Basic understanding of R Code for statistical analysis and data visualization - Knowledge of insurance Deductibles, Co-Insurance, and Copays - Strong Effective Communication skills, both verbal and written - Experience in handling Daily Deposit operations in a medical office - Familiarity with Offshore medical services and international patient coordination - Proficiency in Medical Terminology to ensure accurate communication with healthcare professionals - Experience in Copying and managing physical medical records - Ability to provide top-notch Patient Services, including answering queries and resolving issues - Understanding of TRICARE and other military health system benefits - Familiarity with NIS (Nursing Information System) or similar healthcare software - Knowledge of standard Medical office procedures, ensuring smooth day-to-day operations. TalentMatch Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .

Job Details Kissimmee, FL Full TimeDescription The Patient Care Coordinator assists individuals served in obtaining the medications prescribed by the clinical providers at Park Place. The Patient Care Coordinator will assist individuals in applying for and obtaining free prescription medicines from the brand name pharmaceutical companies' Patient Assistance Programs (PAPs) and/or discounted generic medicines by using Indigent Drug Program (IDP). The coordinator will continue to assist patients not eligible for Medicaid in obtaining medicines via the PAPs. The will work with prior authorizations staff and medical personnel to accurately obtain information needed to get medications prescribed via pharmacy or supplemental programs. SUPERVISORY RESPONSIBILITIES: N/A ESSENTIAL DUTIES AND RESPONSIBILITIES: The Duties and Responsibilities reflect the general details considered necessary to describe the principal functions of the job and shall not be construed as a detailed description of all related work assignments that may be inherent to the job. Acquiring authorizations for treatment and for medications via Fax, Electronically, Phone as required by each individual's insurance or payer. Coordinating individual's served care in collaboration with the clinical team. Answering individual served calls, questions or concerns with regard to medication side effects, concerns, refills, questions for providers. Including working with discharge planners to ensure individuals have access to medications after discharge. The Coordinator will also assist patients in obtaining medicines by referring those newly eligible for Medicaid or other programs to SOAR. Communicate medication changes, answer questions asked by those served, and review treatment plans with the individual, appropriate clinical staff, and providers. Documenting all contacts within the individual's electronic health record. Communicate and address with providers, issues and concerns with medications, authorizations or pharmacy changes as needed. Assist individuals who are having issues with obtaining medications thru completing Patient Assistance Applications, Indigent Drug Program Waivers, Copay Cards, etc. Develop a collaborative working relationship with Psychiatrists, clinicians, physicians, insurance companies, pharmacies, and staff, both internal and external to the department. Maintain and Monitor the samples disbursement to individuals qualified, as directed by provider. Work with pharmaceutical and insurance representatives in a positive and helpful manner. Collaborating with them to obtain information necessary for medication coverage. Serve, as needed, within an MA scope to provide vitals and other duties within scope as needed and record in electronic health record, and/or system as required by the receiving lab. Provide all the above services to our Poinciana location. Travel to Poinciana is required. Provide translation assistance when needed. Cover Treatment Coordinators as necessary. Cover Prior Authorization Team when needed. Perform other duties as assigned by supervisor. CORE COMPETENCIES (Hourly): Maturity and sensitivity to the special needs of PPBH persons served while possessing the knowledge of behavioral health and medical conditions. Must be service oriented with good customer service skills. Must possess the knowledge and ability to collect vital statistics. Ability to utilize and navigate an electronic health record, Microsoft office software, and insurance verification websites. Must possess knowledge of behavioral health and medical conditions. Must possess the ability to maintain confidentiality of persons served. Qualifications QUALIFICATIONS, EDUCATION AND/OR EXPERIENCE: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and-or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of LPN is required. Maturity and sensitivity to the special needs of the mentally ill population. Fluency in English and Spanish is REQUIRED. Ability to work a flexible schedule when necessary. Knowledge of computer software COMPUTER SKILLS: Must have Intermediate to advanced experience in MS Office Suite (Outlook, Word, Excel, and PowerPoint), the use of personal computers, and standard office productivity software. LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals Travel: 25% to our Poinciana office. REQUIREMENTS: A valid Class E Drivers' License for positions that require driving personal or Agency vehicle on Agency business. Must maintain a minimum Bodily Injury & Property Liability insurance limit of at least $50,000 for positions that require driving personal own vehicle (POV) on Agency business. (Proof Required) PPBH is a 24/7 Agency. All employees must be available as needed when required. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Therapist Position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. While performing the duties of this job, the employee frequently required to use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. The employee is regularly required to stand, walk, sit, climb or balance, stoop, kneel, crouch, crawl, talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate in a fast-paced work environment.

Full-time Description The Patient Care Coordinator (PCC) has primary responsibility for coordinating and maximizing revenue opportunities by creating and maintaining an effective schedule for the practice. This is accomplished by converting inbound/outbound calls and patient referrals into appointments. The incumbent will also provide broad-based administrative support to the practice and staff. Requirements Principal Duties and Responsibilities : • Creates and manages an effective patient schedule. • Converts inbound/outbound calls into appointments. • Supports the practice's wellness mission by asking all current patients for referrals • Executes the appointment reminder process with pre-calls at 24 hours prior to appointment. • Ensures the patient has the best experience possible with timely and courteous interactions throughout the patient experience. • Verifies insurance and completes necessary paperwork to ensure that all hearing aids are delivered in a timely fashion for each appointment. • Manages inventory • Participates in ongoing training and development • Maintains patient privacy in compliance with HIPAA federal guidelines and practice policies. Skills: • Strong interpersonal and communication skills to provide superior customer service. • Excellent organizational and time-management skills. • Ability to prioritize work and to perform multiple tasks simultaneously while adhering to deadlines. • Facility with written communication, including preparation of memos and short documents. Salary Description $16 - $19

BVL Physician Group, LLC Job Title: Patient Care Coordinator Report to: Practice Administrator FLSA Status: Non-Exempt Job Summary: The role of the Patient Care Coordinator is to collaborate with clients by assessing, facilitating, planning and advocating for health needs on an individual basis. Successful outcomes cannot be achieved without specialized skills and knowledge applied throughout the process. These skills include, but are not limited to, positive relationship building, effective written/verbal communication, ability to affect change, perform critical analysis, plan and organize effectively and promote client/family autonomy. It is crucial for the Patient Care Coordinator to have knowledge of funding resources, services and clinical standards and outcomes. Responsibilities: Maintain ongoing tracking and appropriate documentation on referrals to promote Team awareness and ensure patient safety. This tracking may use an IT database. Ensure complete and accurate registration, including patient demographic and current insurance information. Assemble information concerning patient's clinical background and referral needs. Per referral guidelines, provide appropriate clinical information to specialist. Contact review organizations and insurance companies to ensure prior approval requirements are met. Present necessary medical information such as history, diagnosis and prognosis. Provide specific medical information to financial services to maximize reimbursement to the hospital and physicians. Review details and expectations about the referral with patients. Assist patients in problem solving potential issues related to the health care system, financial or social barriers (e.g., request interpreters as appropriate, transportation services or prescription assistance). Be the system navigator and point of contact for patients and families, with patients and families having direct access for asking questions and raising concerns. May assume advocate role on the patient's behalf with the carrier to ensure approval of the necessary supplies/services for the patient in a timely fashion. Identify and utilize cultural and community resources. Establish and maintain relationships with identified service providers. Ensure that referrals are addressed in a timely manner. Remind patients of scheduled appointments via mail or phone. •Ensure that patient's primary care chart is up to date with information on specialist consults, hospitalizations, ER visits and community organization related to their health. Skills and Specifications High school diploma, sometimes combined with medical assistant certification Strong customer service focus Effective verbal and written communication skills Teamwork orientation Organized and able to manage competing priorities Good judgment Resourcefulness in problem solving Able to take and follow through with delegated tasks and accountability Bilingual skills preferred (English/Spanish) ACKNOWLEDGMENT FORM The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Printed Name: _____________________________________ Signature: _________________________________________ Date: _____________________________________________

At Axium Healthcare Pharmacy, Inc., we believe in a better quality of life for patients and their healthcare partners when treating and managing the most complex conditions. We believe in relationships that make life easier, and where a helping hand and better clinical, economical, and overall health outcomes are always within reach, 24 x 7 x 365. Our mission is simple. We aim to partner with and guide our patients to their best possible outcomes. Our longstanding vision is to help our patients and healthcare providers reach and create a better path to treating and managing complex conditions, making their lives easier and giving them hope for a healthier future. Specialty pharmacy is not a new concept. In fact, Axium did not invent specialty pharmacy. But, we did invent a better way to do it. We do it through a combination of clinical expertise, nationwide reach and the delivery of committed, caring, unmatched service and support for everyone, every time with no excuses. And, we've been doing it for years. We invite you to ask us what we can do for you. Our answer to you will almost always be: “Yes, we do.” Established in 2000 and based in Lake Mary, Florida, Axium is a nationwide clinical specialty pharmacy that makes life easier for those managing chronic disease and complex therapies by offering a helping hand and a better path to therapy management. We are licensed and permitted to operate in all 50 states and Puerto Rico, and specialize in providing patients, physicians, nurses, health plans, and other health care providers and partners with injectable and oral brand-name products. Our focus is to “Improve outcomes one relationship at a time,” and we achieve this through an experienced patient care team of doctors of pharmacy, registered nurses, reimbursement specialists, and dedicated patient care coordinators; all of whom deliver the highest level of comprehensive care and clinical support with every prescription. Job Description Position Summary: The Specialty at Retail (SAR) Patient Care Coordinator provides customer care support to patients, physicians and Axium staff by reviewing patient profiles/records and scheduling deliveries of patient's medication. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Essential Job Functions: May include any task necessary to improve the process flow and provide better customer service to the external and internal customer. Other duties may be assigned. 1. Provides customer service to the internal and external customer by making and receiving inbound and outbound calls for delivery of medications. Must be able to sit for long periods of time to perform duties. 2. Assists in faxing and/or calling physician office's regarding refill requests. 3. Reviews all notes prior to delivery confirmation from the last delivery confirmation to ensure proper communication with the patient and physician office. 4. Review of HIPAA standards. 5. Schedules deliveries of medication in a timely manner to ensure compliance with patient's treatment. 6. Document in the appropriate system all needed information, indicating correct ship date and shipping address. 7. Document in the appropriate system all needed information and email appropriate parties when required. 8. Provides customer service to the internal and external customer by making and receiving inbound and outbound calls for delivery of medications. Must be able to sit for long periods of time to perform duties. 9. Assists in faxing and/or calling physician office's regarding refill requests. 10. Reviews all notes prior to delivery confirmation from the last delivery confirmation to ensure proper communication with the patient and physician office. 11. Review of HIPAA standards. 12. Schedules deliveries of medication in a timely manner to ensure compliance with patient's treatment. 13. Document in the appropriate system all needed information, indicating correct ship date and shipping address. Qualifications Minimum Position Qualifications: 3-5 Years of Customer Care experience High School Degree College Degree a plus Desired Previous Job Experience Operating in a call center / contact center environment Specialty Pharmacy experience a plus Medical industry a plus Additional Information OTHER SKILLS THAT APPLY: Diplomacy Professionalism Filing Organizing Planning Multi-tasking Prioritizing Proof Reading Problem-Solving Mail Merge Reporting Confidentiality All your information will be kept confidential according to EEO guidelines.

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Pay $16/hr - Based on experience What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! ‘Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures, and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

Large managed care company looking to fill a contract Patient Care Coordinator role in Clermont, FL. ? - Answering phones - Greeting patients - Scheduling appointments - Verifying insurances - Setting up new patients - Maintaining Patient tracking logs - Working with clinical team regarding referrals, pt calls - Great Customer Service What software skills are needed? - EMR Experience - Basic Excel, Word What are the hours? 8:00am-5:00pm (1 hr lunch) Worksite location - WellMed at Clermont 841 Oakley Seaver Dr, Suite A Clermont, FL 34711 Required screenings/proof of immunity: • Medical clearance and fit test for N95 Mask • TB blood test (if positive, will need TB medical clearance) • Tdap vaccination as an adult • MMR/Varicella/Hep B titers (tests for immunity, documentation of previous vaccination if non-immune) • Flu and covid vaccination or declination

7208 Sand Lake Road Suite 202, Orlando, Florida 32819Southwest Orlando Eye Care Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Benefits * 401(k) with Match * Medical/Dental/Life/STD/LTD * Vision Service Plan * Employee Vision Discount Program * HSA/FSA * PTO * Paid Holidays * Benefits applicable to full Time Employees only. Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office. Full-time NegligibleOn-SiteBenefits: 401(k) with Match, Medical/Dental/Life/STD/LTD, Vision Service Plan, Employee Vision Discount, Program HSA/FSA, PTO, Paid Holidays *Benefits applicable to Full Time Employment only*

PSR is responsible for administering the patients' check-in and checkout process. PRIMARY FUNCTIONS 1. Provide prompt, courteous, and professional service to patients.2. Answer patients' questions within the scope of responsibilities.3. Ensures and maintains an efficient flow of patients.4. Enters, updates, and ensures accuracy of patient demographics5. Interview patients for possible sliding-scale services eligibility.6. Verify insurance coverage and eligibility dates in system and collect applicable payments.8. Post charges to patients' accounts.9. Scan and imports demographic data and clinical documentation into patients' charts. 10. Schedule appointments for patients as needed. EDUCATION AND EXPERIENCE 1. High School Diploma or equivalent2. Preferred, 1 year of customer service experience 3. Preferred, 1 year of medical experience KNOWLEDGE, SKILLS AND ABILITIES Knowledge of ICD-10 and CPT Codes Computer literacy Effective communication skills and ability to work well independently and in a team environment Bilingual (Spanish / English) highly preferred PHYSICAL REQUIREMENTS Frequent exposure to fumes or airborne particles, moving mechanical parts and vibration and to a variety of extreme outside weather conditions. Ability to walk and to stand for long-periods of time Ability to bend, kneel, stoop, crouch, crawl and climb all day. Ability to lift or move items over 50 pounds.

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Pay $16/hr - Based on experience What we are looking for in YOU and YOUR skillset! * Driven to climb the company ladder! * Possess a winning attitude! * 'Have a high school diploma or equivalent (GED). * Complete transactions using point of sale software and ensure all patient accounts are current and accurate * Have strong phone and computer skills. * Have at least one year of previous Sales Experience. * Participate in marketing/sales opportunities to help attract new patients into our clinics * Be able to prioritize and perform multiple tasks. * Educate Patients on wellness offerings and services * Share personal Chiropractic experience and stories * Work cohesively with others in a fun and fast-paced environment. * Have a strong customer service orientation and be able to communicate effectively with members and patients. * Manage the flow of patients through the clinic in an organized manner Essential Responsibilities * Providing excellent services to members and patients. * The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. * Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. * Answering phone calls. * Re-engaging inactive members. * Staying updated on membership options, packages and promotions. * Recognizing and supporting team goals and creating and maintaining positive relationships with team members. * Maintain the cleanliness of the clinic and organization of workspace * Confident in presenting and selling memberships and visit packages * Keeping management apprised of member concerns and following manager's policies, procedures, and direction. * Willingness to learn and grow * Accepting constructive criticism in a positive manner and using it as a learning tool. * Office management or marketing experience a plus! * Able to stand and/or sit for long periods of time * Able to lift up to 50 pounds * Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

Title: Patient Care Coordinator Reports to: Nurse Manager FLSA Status: Non-Exempt Personnel Supervised: None The Patient Care Coordinator will have direct and indirect patient care responsibilities. This position will work in collaboration with the clinical care team, pharmacy, and QI department to ensure optimal outcomes for patients' health. The primary responsibility of this position is to deliver safe, high quality, and efficient primary care to a patient population diverse in age, health status, and socioeconomic level with focus on adult primary care. Secondary responsibilities include but are not limited to providing direct nursing care to patients by providing patient education, phone triage, and appointment scheduling. This position requires strong leadership and communication skills, and an excellent knowledge base of internal medicine primary care nursing. Focusing on endocrine, diabetes, and metabolism. MINIMAL QUALIFICATIONS: Education: Graduate of an accredited School of Nursing Experience: LPN, preferably one year of care coordination or care management License: Florida unrestricted LPN nursing license BLS certification Computer literacy Bilingual (Spanish/English) preferred. KNOWLEDGE AND SKILLS Knowledge of current professional nursing theory, practice, and techniques Knowledge of current nursing practices in an outpatient primary care setting Knowledge of assessment of patient needs and services. Knowledge of current professional nursing and pharmaceutical products, Universal Precautions, and emergency situations Knowledge of basic pathophysiology of diseases commonly managed in Family Medicine Knowledge of the application of nursing techniques (example: Triage, blood pressure monitoring, glucose monitoring, etc.) Knowledge of patient teaching and education (example: self-blood pressure monitoring, nutrition instruction, diabetes self-care instruction) Knowledge of general patient care and treatment procedures, equipment, rules, regulations, and ethics Knowledge of Utilization Review Accreditation Commission (URAC) Policies and Procedures Knowledge of processing and obtaining prior authorizations Knowledge of making observations of general physical condition and needs of patients and when to confer with a physician about the emotional or physical condition of a patient Knowledge of the principles of aseptic and sterile techniques and infection control techniques Knowledge of the techniques of administration of common medications, including immunizations, other injectable medications, and allergy injections using sterile technique, and knowledge of the side effects of these medications Knowledge of state and federal drug control laws, rules, and regulations Knowledge of emergency techniques and procedures Knowledge of common medical supplies and equipment Excellent interpersonal, communication and leadership skills Ability to demonstrate priority-setting and ability to work in a complex environment Ability to function with a high degree of independence and collaboration with other health care providers Commitment to service, quality, and departmental core values RESPONSIBILTIES AND PERFORMANCE EXPECTATIONS include, but are not limited to, the following: Be familiar with CFHC's program philosophies, goals, and objectives. Be cognizant of and comply with all CFHC's policies and procedures, as well as state and federal regulations. Be competent in performing the duties of a nurse. Understand the requirements of CFHC's Exposure Control Plan. Personally utilize universal precautions when practicing in a clinical setting. Participate in staff outreach and off-site health care programs as requested by the DON, CMO, or CEO. Represent CFHC in the community. Report as needed to DON and DOP any pertinent information or situations that impact on patient care or CFHC liability. Attend and participate in mandatory CFHC meetings (Center Specific meetings, Corporate meetings, and other meetings as designated by the DON, DOP, CMO, or CEO). Demonstrate ability to work cooperatively with other members of the clinical team. Be supportive of coworkers. Maintain a neat and professional appearance at all times. Carry out any other activities deemed appropriate by the DON, CMO, or CEO. Primary Duties include, but are not limited to, the following: Assess, identify problems, plan goals, monitor and evaluate patient plans, and develop strategies that meet the patients immediate and long-term goals. Work closely with PCP to manage patient “care items” which could include; medication refills per protocol, lab triage, document management, management of durable medical equipment (ie. Glucometer, test strips, lancets), prior authorizations of needed medications or other services. Use patient data to track and schedule follow up appointments. Provide proactive utilization management for patients with high risk needs. Assist patients in obtaining appropriate medications and medical supplies and equipment, including coordination of pharmaceutical patient assistance programs. Participate in quality improvement, quality assurance and innovation activities to ensure optimal level of care delivery. This position will ensure all HEDIS measures have been met for those assigned patients and all care gaps have been identified. Assist in the coordination of warm hand-offs or “transfer of trust” between care team, pharmacy, or other support services during the office visit. Carry out other duties as assigned by the DON, COP and CQ/RMO. Other duties as assigned PHYSICAL REQUIREMENTS: (Subject to Change) Requires 80% or more time spent standing/walking Independently mobile Ability to lift weight equivalents to what would be required when occasionally assisting and positioning patients, re-positioning equipment and lifting supplies Ability to adapt and function in varying environments of workload, patient acuity, work-sites, and work shifts. American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.