What is a patient care coordinator and how to become one

Updated January 8, 2025
5 min read
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A patient care coordinator acts as a liaison between patients and healthcare providers. They help to ensure patients receive the appropriate care and support throughout treatment. Patient care coordinators work closely with doctors, nurses, and social workers to develop and implement personalized patient care plans. They also help patients navigate the healthcare system and connect them with resources such as insurance, financial assistance, and community support. Overall, they provide patients with high-quality, coordinated care.

ScorePatient Care CoordinatorUS Average
Salary
2.7

Avg. Salary $34,884

Avg. Salary $59,228

Stability Level
8.3

Growth Rate -4%

Growth Rate 0.3%

Diversity
8.9
Race

American Indian and Alaska Native 0.68%

Asian 6.33%

Black or African American 10.78%

Hispanic or Latino 24.05%

Unknown 5.20%

White 52.97%

Gender

female 88.33%

male 11.67%

Age - 39
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 39
Stress Level
8.3

Stress level is high

7.1 - high

Complexity Level
7.6

Complexity Level is challenging

7 - challenging

Work Life Balance
6.5

Work Life balance is good

6.4 - fair

What are the pros and cons of being a Patient Care Coordinator?

Pros

  • Competitive salary and benefits

  • Room for growth and advancement within the organization

  • Flexible scheduling options available

  • Opportunities for continuing education and professional development

  • Potential for job stability and security

Cons

  • High stress levels due to dealing with patients and their families during difficult times

  • Long and irregular hours, including night and weekend shifts

  • Need to maintain accurate records and documentation

  • Limited autonomy in decision-making processes

  • Emotional toll of witnessing patient suffering and loss

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Patient Care Coordinator career paths

Key steps to become a patient care coordinator

  1. Explore patient care coordinator education requirements

    Most common patient care coordinator degrees

    Bachelor's

    40.1 %

    Associate

    27.1 %

    High School Diploma

    12.2 %
  2. Start to develop specific patient care coordinator skills

    Skills
    ascdesc
    Percentages
    ascdesc
    Patients32.25%
    Customer Service12.65%
    Home Health5.62%
    Data Entry2.86%
    Patient Appointments2.80%
  3. Complete relevant patient care coordinator training and internships

    Accountants spend an average of 1-3 months on post-employment, on-the-job training. New patient care coordinators learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a patient care coordinator based on U.S. Bureau of Labor Statistics data and data from real patient care coordinator resumes.
  4. Research patient care coordinator duties and responsibilities

    • Communicate with insurance companies on a continuous basis to ensure hospital reimbursement and attain authorization for home and rehabilitation services.
    • Manage caseload by providing care coordination to individuals with a primary intellectual/developmental disability diagnosis all of whom receive community-base waiver services.
    • Check in, check out patients, and do EKG's.
    • Gain knowledge relate to bundle payments for orthopedic patients and the rules and regulations set forth by CMS.
  5. Prepare your patient care coordinator resume

    When your background is strong enough, you can start writing your patient care coordinator resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a patient care coordinator resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose From 10+ Customizable Patient Care Coordinator Resume templates

    Build a professional Patient Care Coordinator resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Patient Care Coordinator resume.
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    Patient Care Coordinator Resume
    Patient Care Coordinator Resume
    Patient Care Coordinator Resume
    Patient Care Coordinator Resume
  6. Apply for patient care coordinator jobs

    Now it's time to start searching for a patient care coordinator job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How Did You Land Your First Patient Care Coordinator Job

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Average patient care coordinator salary

The average Patient Care Coordinator salary in the United States is $34,884 per year or $17 per hour. Patient care coordinator salaries range between $23,000 and $52,000 per year.

Average Patient Care Coordinator Salary
$34,884 Yearly
$16.77 hourly

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How do patient care coordinators rate their job?

4/5

Based On 1 Ratings

5 Stars

4 Stars

3 Stars

2 Stars

1 Star

Patient Care Coordinator reviews

profile
A zippia user wrote a review on Jan 2020
Pros

Putting that patient/customet first and directing (directions) that person to their Doctors office and setting or cancelling their appointments, just helping people.


profile
4.0
A zippia user wrote a review on May 2019
Pros

Gaining valued insurance knowledge and expertise.

Cons

Limited opportunity for an advanced position supervisor leading to manager.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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