Patient Service Representative, Onsite Eligibility Enrollment, McLaren Flint Hospital
Patient Care Coordinator Job In Flint, MI
Centauri Health Solutions provides technology and technology-enabled services to payors and providers across all healthcare programs, including Medicare, Medicaid, Commercial and Exchange. In partnership with our clients, we improve the lives and health outcomes of the members and patients we touch through compassionate outreach, sophisticated analytics, clinical data exchange capabilities, and data-driven solutions. Our solutions directly address complex problems such as uncompensated care within health systems; appropriate, risk-adjusted revenue for specialized sub-populations; and improve access to and quality of care measurement. Headquartered in Scottsdale, Ariz., Centauri Health Solutions employs 1700 dedicated associates across the country. Centauri has made the prestigious Inc. 5000 list since 2019, as well as the 2020 Deloitte Technology Fast 500™ list of the fastest-growing companies in the U.S. For more information, visit *******************
Role Summary:
Patient Service (Eligibility) Representatives work onsite with our hospital client staff, patients and other team members while interviewing patients to determine program eligibility. Patient Eligibility Representatives conduct analysis of patients' potential reimbursement and partner with patients to ensure complete understanding of benefits application process. Patient Eligibility Representatives partner with team members and client to ensure that patients' and client's needs are met.
Schedule will be Monday to Friday, 9:00 am to 5:30 pm.
Role Responsibilities:
• Meet with under-insured or uninsured patients to explore & identify all possible eligibility program solutions/options
• Obtain and review referrals daily to determine appropriateness for potential interview and eligibility, begin application process when possible
• Interview patients; conduct analysis of potential reimbursement, and determine eligibility
• Introduce services, sets expectations for process and communication to ensure patient understanding
• Partner with patients to ensure patient understanding of process and assist with any questions during the application process
• Obtain and manage all needed forms from patients, and follow up throughout process
• Identify any additional patient needs and direct them to appropriate agencies for assistance
• Leverage technology and account processing workflows; maintains data integrity with accurate and concise documentation in systems
• Serve as intermediary for client, account reps and managers, while interacting with team members and hospital staff in a productive, cooperative manner
• Provide strong client service and collaboration with the team
• Understand and agree to role-specific information security access and responsibilities
• Ensure safety and confidentiality of data and systems by adhering to the organizations information security policies
• Read, understand and agree to security policies and complete all annual security and compliance training
Role Requirements:
• 2+ years customer service experience
• Medicaid experience strongly preferred
• Fluent in Spanish (speak, read, write) a Plus!
• Must be able to work onsite at hospital facility
• Must be able to work required schedule.
• Outstanding communication skills and desire to provide excellent customer service
• A strong concept of patient advocacy and the desire to help someone every day
• A strong work ethic, ability to work independently while making a difference
• Strong computer skills and the ability to multitask while working in a fast-paced environment
• A positive outlook and eagerness to learn
• Consistent punctuality and attendance
• Healthcare experience, and patient contact experience a strong plus
#indeed3
We believe strongly in providing employees a rewarding work environment in which to grow, excel and achieve personal as well as professional goals. We offer our employees competitive compensation and a comprehensive benefits package that includes generous paid time off, a matching 401(k) program, tuition reimbursement, annual salary reviews, a comprehensive health plan, the opportunity to participate in volunteer activities on company time, and development opportunities. This position is bonus eligible in accordance with the terms of the Company's plan.
Centauri currently maintains a policy that requires several in-person and hybrid office workers to be fully vaccinated. New employees in the mentioned categories may require proof of vaccination by their start date. The Company is an equal opportunity employer and will provide reasonable accommodation to those unable to be vaccinated where it is not an undue hardship to the company to do so as provided under federal, state, and local law.
Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
This position is bonus eligible in accordance with the terms of the Company's plan.
Scheduler
Patient Care Coordinator Job 45 miles from Flint
The Scheduler II is responsible for the development of schedules in support of Program management and product development projects. The role is responsible for supporting the execution of DoD funded projects especially those programs that require resource loaded schedules and Earned Value Management. The position will interface with Project Finance and Program Management and support the development and enforcement of process and procedures for developing DoD compliant program schedules.
We are looking for a Scheduler II to work for our Troy, MI office. If you have at least 3 years of experience in Program Scheduling, and have a Bachelor's Degree or equivalent in Accounting, Business Administration or a related field, we invite you to click the Apply button to learn more and share your qualifications with us.
Estimated Salary Range: $83,000 - $94,000
Qualifications:
3+ years in Program Scheduling.
Experience in DoD Contract Program Scheduling.
Preferred experience using the NDIA PASEG and/or the DoD Integrated Master Plan and Integrated Master Schedule Preparation and Use Guide.
Experience with Earned Value Management and the implementation of compliant project financial reporting systems.
Proficient knowledge using Deltek Scheduling Software
DI-MGMT-81861A, the DoD EVMS Interpretation Guide (2/18/15)
DoD IPMR Implementation Guide (2/5/16)
DoD Integrated Master Plan and Integrated Master Schedule Preparation and Use Guide (10/21/15)
MIL-STD-881
Perform the critical project schedule development process in the execution of large complex Combat vehicle development programs requiring the implementation of Earned Value Management (EVM) or EVM principles and practice.
Collaborate with Project Finance and the Scheduler/Finance Analyst to create and maintain monthly-consolidated dashboard for ARV.
Support Control Account Managers (CAM) in the development of resource loaded schedules, quantifiable back-up data (QBD), and performance reporting.
Provide training and assistance to Integrated Project Teams during schedule build to produce an IMS which will pass DCMA 14 point schedule analysis.
Support the Scheduler/Finance Analyst and Finance Analyst(s) management of the Program Management Baseline during Baseline Change Notice (BCNs), Rolling Wave and Re-Plans.
Support Scheduler/Finance Anlayst and Finance Analyt(s) in providing insight during progress reportpreperation.
Ability to travel up to 10% of the time. Occasional travel to Europe may be required.
Undertake other duties as directed by the Managing Director, ARV or his/her delegate.
Education
Bachelor's Degree or equivalent in Accounting or Business Administration
Clinical Research Patient Recruitment Liaison - 239666
Patient Care Coordinator Job 40 miles from Flint
The Patient Recruitment Liaison is responsible for supporting onsite patient recruitment efforts by
conducting pre-qualification, pre-screening, and scheduling activities to ensure a smooth and efficient enrollment process.
Execute onsite patient pre-screening and a focus on pivoting qualified patients into active studies for dedicated and local sites should patient be willing to travel.
Evaluate eligibility of potential subjects through methods such as screening interviews, reviews of medical records, or discussions with site clinic staff. Support patient path to enrollment, managing all follow up and communication including reminder calls, rescheduling, etc.
Monitor/manage onsite patient screening visit schedule - schedule/ reschedule appointments as needed or requested.
Own No-Show/DNQ tracking, triaging, optimization.
Capture/manage inbound physician referral leads.
Address and resolve patient barriers to study entry by leveraging knowledge of site or sponsor-provided support services, such as transportation assistance and reimbursement programs.
Ensure timely and consistent updating to Clinical Conductor/CTMS - updating patient touches/patient profile statuses, etc.
Create targeted call lists based on i/e criteria in CTMS to best target patient populations for call efficiency.
Position shares accountability for regional recruitment results. Drive screening numbers to meet recruitment goals set by leadership. Assist with collection of performance metrics related to attribution capability for screening visits.
Immediately notify RSLs and/or recruitment leadership of any barriers and/or challenges to screens scheduled or completed.
Acquire and continuously update knowledge of clinical research studies, including detailed understanding of their inclusion and exclusion criteria.
Manage patient portal leads (central campaigns) to include review, calling and updating patient leads.
Monitor status of Refer-A-Friend campaigns
Represent company with HCP referral partners for local support and relationship management.
Support planning and participate in local community outreach events to engage/educate patients about clinical trials, as needed.
May assist with new recruiter training and retraining of current team members.
Perform all other duties that may be requested or assigned.
Minimum Qualifications: A high school diploma, or equivalent, AND a minimum of 5 years' experience in a medical, healthcare, or medical research environment, or a similar field is required. MA, CNA, LPN/LVN, EMT or other medical license is preferred. Experience with therapy areas, customer service, calendar management/scheduling and CTMS (Clinical Trial Management System) experience is highly preferred. Bilingual (English /Spanish) proficiency is a plus.
Phlebotomist Patient Services Representative
Patient Care Coordinator Job 47 miles from Flint
Job Title: Phlebotomist Patient Services Representative Contract Duration: 2 Months Work Type: Onsite, 1st Shift Schedule: Mon, Thurs, Friday 8 AM - 5 PM, Tuesday, Wednesday 8 AM - 5 PM Job Description: The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner.
The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy of patient information.
Successful applicants may be assigned to a doctor's office, a patient service center, or as business needs dictate.
Under the direction of the area supervisor, perform daily activities accurately and on time.
Maintain a safe and professional environment.
Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
Perform verification of patient demographic info/initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
Maintains required records and documentation.
Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
Job Requirements:
Ability to provide quality, error-free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills to include pediatric and geriatric.
Flexible and available based on staffing needs, which includes weekends, holidays, on-call, and overtime.
Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
Must be able to make decisions based on established procedures and exercise good judgment.
Must have reliable transportation, a valid driver's license, and a clean driving record, if applicable.
Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
Capable of handling multiple priorities in a high-volume setting.
Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors, and patients; ability to accelerate and embrace change; and knowledge of our business.
Training locations may vary based on trainer availability.
Required Education:
High school diploma or equivalent.
Medical training: medical assistant or paramedic training preferred.
Phlebotomy certification preferred.
Required in California, Nevada, and Washington.
Work Experience:
Three years of phlebotomy experience is required, inclusive of pediatric, geriatric, and capillary collections.
Minimum 2 years in a Patient Service Center environment preferred.
Customer service in a retail or service environment is preferred.
Keyboard/data entry experience.
Benefits:
Medical, Vision, and Dental Insurance Plans
401k Retirement Fund
About The Company:
Leading provider of diagnostic information services empowering healthier lives. Leveraging the world's largest clinical lab database, we offer insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, we're committed to a healthier world, inclusive care, and building value for all stakeholders.
About GTT
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!
25-19315 #gttqst
Patient Care Coordinator
Patient Care Coordinator Job 48 miles from Flint
Practice Name Suburban Eye Care About the Job Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMRMaintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMRAllocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager
Requirements
High school diploma or equivalent Basic computer literacy Strong organizational skills and attention to detail Strong communication skills (verbal and written) Must be able to maintain patient and practice confidentiality Benefits 401(k) with MatchMedical/Dental/Life/STD/LTDVision Service PlanEmployee Vision Discount ProgramHSA/FSAPTOPaid Holidays*Benefits applicable to full Time Employees only.Physical DemandsThis position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
Full Time / Part Time
Full-time
Travel Requirements
Negligible
Work Location
On-Site
Base Wage Range
Benefit Packages
Benefits: 401(k) with Match, Medical/Dental/Life/STD/LTD, Vision Service Plan, Employee Vision Discount, Program HSA/FSA, PTO, Paid Holidays *Benefits applicable to Full Time Employment only*
Patient Care Coordinator
Patient Care Coordinator Job 29 miles from Flint
Overview As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment.
You will also assist them with financial arrangements for treatment.
Schedule (days/hours) Mon 7-4, Tues 7-5, Weds 8-6, Thurs 7-4 Responsibilities Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism Qualifications At least one year related experience Knowledge of dental terminology Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications Previous experience in a dental or medical office setting Compensation $17-19/hr About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 30 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners.
Everyone.
Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices.
This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc.
and all Affiliates are Equal Opportunity Employers.
We celebrate diversity and are committed to providing an inclusive workplace for all employees.
We are proud to be an equal opportunity employer.
We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws.
If you would like to request an accommodation due to a disability, please contact us at careers@smilebrands.
com #LI-DJ1
Primary Care Coordinator
Patient Care Coordinator Job 25 miles from Flint
The Primary Care Coordinator is responsible for all front office activities and functions as a team member to support the work of the health care providers and nursing staff. The PCC directly supervises the primary care support staff. Duties include information gathering, patient preparation, maintenance of work area/equipment, administration of tests/procedures, staff orientation, record completion and filing, referral initiation and follow-up. Ensures the appropriate and courteous treatment of patients on site and calling the health center. Carries out all duties to maintain a properly functioning center. The PCC participates in a team-based approach to care in the Patient Centered Medical Home (PCMH). Participates in activities related to Quality Improvement.
ESSENTIAL JOB DUTIES
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
10% 1. Functions as the Center Manager in the absence of the Center Manager. Communicates with the Center Manager for resource and support regarding daily center operations.
20% 2. Coordinates the daily operations and activities of the front desk and clinical staff by promoting workflow in a way that creates the most productivity while giving the best standard of care. Trains and updates front desk and clinical staff. Monitors patient flow, patient satisfaction, and telephone reception.
5% 3. Coordinates with the Center Manager and the Health Information Coordinator to ensure proper preparation and release of all medical records and
appropriate correspondence. Ensures that medical records/charts are maintained in accordance with proper policy and protocols
15% 4. Responsible for the scheduling of the primary care support staff in conjunction with the Center Manager. Fills in at the front desk or clinical area as needed.
10% 5. Assists with maintaining vaccine inventory and ensuring proper storage.
5% 6. Performs clerical tasks as needed for the overall operation of the center; i.e., correspondence, missed appointment notices, staff meeting minutes, etc.
10% 7. Completes Career Development Reviews for assigned staff in a timely manner.
5% 8. Ensures that the site office equipment; i.e. phones, copiers, fax machines, are maintained and secures repair as necessary.
5% 9. Ensures that adequate supplies are maintained.
15% 10. Responsible for performing the duties of the primary care support staff as needed or assigned.
Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for the job. Duties, responsibilities and activities may change at any time with or without notice.
MARGINAL JOB DUTIES
* Assists the Center Manager as needed and performs necessary clinical and/or clerical duties as necessary or as assigned.
* Assigns or performs other duties as needed to ensure the efficiency of the entire center.
* Coordinates center activities with other GLBHC departments in the building.
JOB SPECIFICATIONS
* Education: Associates degree in Healthcare or Business & Administration preferred. Completion of a medical assisting program with evidence of training in clinical procedures and duties required.
* Licensure/Certification: CMA or RMA required.
* Experience: Five (5) years previous medical office experience. Previous supervisory experience preferred.
* Skills: Must possess computer skills, as well as knowledge of other office equipment. Able to communicate, verbally and in writing, to a diverse population. Must possess problem solving skills. Must have a vast knowledge base of center/corporate policies and procedures, and be able to ensure compliance.
* Interpersonal Skills: Team-building and excellent organizational skills. Ability to understand and apply the GLBHC mission and ethics on a daily basis. Must possess appropriate professional attitude and behavior.
* Physical Effort: Medium
* Hours of Work: Full-time; Flexible and varied; evening or hours as required.
* Travel: Limited local travel between GLBHC sites. Reimbursement for expenses consistent with GLBHC policy.
GLBHC is an equal opportunity employer and prohibits discrimination and or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and or local laws.
Patient Care Coordinator
Patient Care Coordinator Job 33 miles from Flint
Patient Care Coordinators are responsible for achieving monthly sales qoutas by providing patients a dedicated point of contact to receive high quality and personalized service pertaining to the healthcare products available through Evolve. The Patient Care Coordinator role shares qualities between that of; a Consultative Sales Rep/Account Manager, and Strategic Health Adviser. The role of Patient Care Coordinator is a performance-based opportunity. Coordinators are responsible for building and managing their own book of business, prospecting for clientele, converting leads into sales through consultations and committing to on-going customer service. The position's success relies upon repeated execution of consultative sales and customer satisfaction.
Duties and Responsibilities:
Reports to the Patient Care Manager
Actively prospects for new business via social media, referrals, events or through their creative means
Works directly with prescribing physicians to identify treatment plan for patients
Oversees and counsels' patients on the execution of their treatment plan
Possesses detailed knowledge of Bio-identical Hormones, Peptides, SAMRS, overall Health & Wellness
Remains updated of any new product and regulatory changes in the industry
Demonstrates superior customer service and maintains relationships with assigned patient accounts
Monitors account sales metrics across personal book of business
Updates each CRM profile with detailed and accurate information
Expected to maintain a high standard of professionalism in their verbal and written communications
Follows established sales operating procedures and best practices
Implements planned sales strategies based on analytics & customer requests
Self generates leads through marketing booths, networking, social media, and on-line forum discussion boards
Meets all performance expectations, sales targets, and administrative responsibilities.
Remains HIPPA compliant and represents the company in a unified fashion
Patient Care Coordinator
Patient Care Coordinator Job 40 miles from Flint
BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Bay City, MI.
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
Pre-Registration and Estimates Specialist
Patient Care Coordinator Job 47 miles from Flint
OPEN POSITION: Position: Pre-Registration and Estimates Specialist Department: Patient AccessLocation: Cass City, MI and Marlette, MIHours: Full Time. Full Benefits. Days - No Weekends or Holidays. Aspire Rural Health Systems is seeking a full-time Pre-Registration and Estimates Specialist . We are looking for those with a great attitude to join our dedicated team of healthcare professionals who are constantly striving to provide our patients with the highest quality of services. REQUIREMENTS:
High school diploma or equivalent
Medical terminology preferred
Hospital Registration experience preferred
Good math skills
Excellent telephone etiquette
Excellent interpersonal and communication skills
Responsibilities: The primary purpose of this position is to provide pre-registration, estimates and point of service collections to our customers at Aspire Rural Health System"
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law
."
Patient Care Representative
Patient Care Coordinator Job 30 miles from Flint
This ia Full-Time Patient Care Representative role.
42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest - employees who share our vision and culture.
Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care.
Responsibilities
Interact with patients in a positive professional manner via telephone and in person
Schedule and confirm appointments
Review and educate patients on treatment plans and financial responsibilities
Accurately confirm insurance benefits, communicate and collect patient payment obligations.
Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
Respond to and reply to requests for information
Maintain strict compliance to HIPPA and patient privacy
Perform other related job duties as assigned
Qualifications
Excellent customer service skills
Clear speaking and telephone voice
Positive attitude and energetic personality
Comfortable in computerized environment
Ability to multitask
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Coordinator, Individualized Care
Patient Care Coordinator Job 48 miles from Flint
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Together, we can get life-changing therapies to patients who need them-faster.**
**_Responsibilities_**
+ Responsible for handling inbound and outbound calls, with ability to determine needs and provide one call resolution
+ Responsible for reporting adverse events within the required timeframe
+ Create and complete accurate referrals and applications and keep updated on policy or procedural changes
+ Investigate and resolve patient/physician inquiries and concerns in a timely manner
+ Enter detailed information into company proprietary software while conversing via telephone
+ Place outbound phone calls for patient follow ups or confirmations
+ Demonstrate superior customer support talents
+ Interact with the patient referral sources to process new applicants
+ Steward patient accounts from initial contact through final approval/denial
+ Prioritize multiple, concurrent assignments and work with a sense of urgency
+ Maintaining quality and providing an empathetic and supportive experience to the patient by controlling the patient conversation, educating the caller as they provide effective and efficient strategies and processes
**_Qualifications_**
+ High School diploma or equivalent, preferred
+ Previous customer service experience, preferred
+ Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred
+ Knowledge of Medicare, Medicaid and Commercially insured payer common practices and policies, preferred
+ Ability to use well-known and company proprietary software for maximum efficiencies, preferred
+ Maintain a high level of productivity, preferred
+ Ability to multitask while conversing, preferred
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
**TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required.
This position is full-time (40 hours/week). Employees are required to have ability to work the scheduled shift of Monday-Friday, 10:00am- 7:00pm CT.
**REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
+ Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated hourly range:** $18.10 per hour - $25.80 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 05/24/2024 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
IDD Care Coordinator
Patient Care Coordinator Job 45 miles from Flint
We are looking for Game Changers
The types of people who wake up excited to make a difference. The superheroes of their field who care about the people they serve. If that sounds like you, we want you on our team. We recognize the importance of a quality work life balance and offer a generous paid time off program and flexible work arrangements to meet the changing needs of our workforce.
This is a community-based position that serves Oakland County.
Minimum Qualifications:
Possess a Bachelor's degree from an accredited college or university with a major in a human services field, in accordance with the Medicaid Provider Manual Guidelines
Possess a valid Michigan driver's license
Ability to use informational systems and personal computers
Ability to work independently as well as in a team environment.
Job Duties:
Develop and monitor individual treatment and support plans, including accommodations for communication and choice.
Coordinate "Person Centered Planning" process, evaluating progress, satisfaction, and safeguarding.
Provide counseling, education, and guidance for empowerment, social skills, and relationship building.
Train caregivers to meet needs and wishes
Prepare Consumer Profiles.
Assist in accessing community services and natural supports.
Help select health care providers and manage financial resources.
Maintain contact with significant family members for input and service satisfaction.
Serve diverse customers, ensuring timely, respectful, and dignified interactions.
Deliver customer-related services aligned with standards and individual needs.
Benefits of Being a Superhero!
We are proud to offer an equitable and inclusive environment that reflects the communities that we serve and encourages, supports and celebrates the diverse voices of our workforce.
Here at Easterseals MORC, life is good. We have flexible hours, loads of time off, and awesome events. 3 weeks of Personal Time Off (PTO) and 3 floating holidays, in addition to Easterseals MORC's 10 observed holidays.
As a member of our family, you are part of a culture that values professional development, community service and collaboration.
We keep it open, honest and inclusive. We care about providing our employees a collaborative experience, including quarterly team days.
We not only offer our employees a competitive salary, we also provide bonuses and extra incentives to reward their hard work & dedication.
Innovation is at the heart of our organization. We use cutting-edge technology and evidence-based practices.
We offer fantastic benefits! We have a competitive and comprehensive salary and benefits package including Medical/Dental/Vision coverage with company contribution Flexible Spending Account, Voluntary Dependent reimbursement
We offer a variety of resources centered on our 6 pillars of well-being to support staff in living a healthy lifestyle. Free access to Calm app? Yes please!
We offer traditional and 401k options to ensure each of our employees are able to save for their future.
We are a PSLF (Public Service Loan Forgiveness) Employer.
Proud Winners of:
Metro Detroit's 101 Best & Brightest Companies to Work For
Corp! Magazine Diversity Award Winner
West Michigan's 101 Best & Brightest Companies to Work For
Crain's Cool Places to Work
Oakland Parenting Awareness Coalitions' Family Friendly Employer of the Year
Inpatient Care Coordinator
Patient Care Coordinator Job 30 miles from Flint
Patient types Geriatric Licenses and certifications CCM (Critical Care Management), State RN License Minimum education Associates or Bachelors Years' experience 3+ years Travel requirements Local travel = 75% Schedule details 5 days/week Care settings Skilled Nursing Facility
Overview
The Inpatient Care Coordinator is responsible for coordinating transitions and identifying appropriate care plan in order to improve patient recovery. The coordinator will begin the day working from home, addressing case management documentation, providing telephonic patient support, coordinating site visits, and completing additional tasks as needed. The majority of the day will be spent in the field; going onsite to skilled nursing facilities in order to meet with the clinicians, nurses, therapists, and staff to assess the patient care plan. In addition, the coordinator visits with the patient and family to make assessments and answer questions related to care.
Additional details:
Coordinators will manage an average caseload of 25-30 patients
The Inpatient Care Coordinator must live within a 30-minute commute of the coverage area
The Coordinator will spend most of the day in the field providing onsite support patients across several skilled nursing facilities
Will have six weeks of training; the first two weeks will be classroom training in TN (travel expenses will be covered)
Requirements:
Must possess an active license as one of the following:
Registered Nurse
Occupational Therapist
Physical Therapist
Five years of clinical healthcare experience
1 year MINIMUM of recent case management experience within a skilled nursing facility
Experience coordinating with providers, nursing and therapy staff to adjust and monitor patient care plans (Interdisciplinary Teams)
Solid understanding of compliance with Medicare guidelines and procedures specifically for care within skilled nursing facilities
Perks
Relocation assistance
Travel Reimbursement
Professional development opportunities
Full benefits
401k
Registrar Senior Emergency Center
Patient Care Coordinator Job 46 miles from Flint
Position details: full-time 5 days per week, evening shift 3:30 p.m. to 12 a.m., rotating every other weekend. Mandatory orientation first week 8 a.m. to 4:30 p.m. Minimum rate is $18.56/hour + $1.60/hour afternoon premium + $1.15/hour weekend premium.
Job Summary
Under the direction of the Patient Access Registration Front Line Manager, the Acute Care Hospital Registrar 2, in addition to performing all Registrar tasks, is recognized as a subject matter expert and mentors staff to exceed Corewell Health and departmental standards along with assigned performance metrics. Performs as a Management Team representative in supervisor's absence to resolve problems/issues/questions/concerns and initiate downtime and disaster procedures as appropriate. May assist in scheduling staff, assigning tasks, working task lists and assigned work queues, managing processes for the completion of special projects assigned and resolving problems as appropriate.
Essential Functions
* Perform all Registrar tasks and serves as expert resource for Registration staff. Will be assigned to a variety of work area as needed to provide registration services to clinical departments and patient services.
* Performs all Registrar tasks and serves as expert resource for other staff. May assist with front line problem solving issues on a day to day basis.
* Excellent customers service skills and responds promptly with a warm and friendly reception. Direct patients to appropriate setting, explaining and apologizing for any delays. Maintain professionalism and diplomacy at all times.
* Register patients for each visit type and admit type and area of service via EPIC (Electronic Medical Record- EMR). Collects and documents all required demographic and financial information. Appropriately activates converts and discharges visits on EPIC.
* Scrutinize patient insurance(s), identifies the correct insurance plan, selects appropriately from the EPIC and documents correct insurance order. Applies recurring visit processing according to protocol. May facilitate use of electronic registration tools where available (Kiosks, etc.).
* Verify patient information with third party payers. Collect insurance referrals and documents on EPIC. Communicate with patients and physician/office regarding authorization/referral requirements. Obtain financial responsibility forms or completed electronic forms with patients as necessary.
* Complex Financial Advocacy: Assertively and professionally seek to handle financial advocacy activities working with Financial Representatives, Patient Financial Services, outside resources (ADVOMAS and Collection Agencies) as necessary to resolve questions, initiate payment plans & re-bills and obtain payments as appropriate. Integrate scheduling tasks and Financial Advocacy so that patients are cleared as part of the scheduling process.
* May perform financial reviews and calculate complex estimates prior to cases going to the Financial Advisor team.
* Review/obtain/witness hospital consent forms, and Notice of Privacy Practices with patient/family. Screen outpatient visits for medical necessity. Provide cost estimates. Collect and document Advance Directive information, educating and providing information as necessary. Collect and document Medicare Questionnaire, issue Medicare Letter as required by Government mandates and enter data according to the Meaningful Use requirements. Scan documents required and appropriate documents in EPIC.
* May issue receipts and complete cash balance sheets in specified areas where appropriate. Utilize audits and controls to manage cash accurately and safely.
* Transcribe written physician orders, communicating with physician/office staff as necessary to clarify. Determine & document ICD-10 codes. Performs medical necessity check and issue ABN as appropriate for Medicare primary outpatients. Note: excluding lab-only outpatients.
* Mark duplicate Medical Records for merge: Research potential duplicate records to determine that the past and current status is correct. Utilize all system resources and contact patient if necessary.
* Affix wristbands to patients, prepare patient charts. Manage/prepare miscellaneous reports, schedules and paperwork. Maintain inventory of supplies.
* May assist with scheduling and review of initial time off requests for further management review.
* Completes audits and task lists as assigned by the management team.
* Acts a preceptor or shadows newer staff as assigned by Supervisor. Follows the specific standards as defined in the department professionalism policy. Maintains or exceeds the department specific individual productivity standards, collection targets, quality audit scores for accuracy. Serve as management representative when Supervisor is not present to manage technical problems, questions, clinical issues and service concerns.
* Initiates and execute Epic downtime, disaster procedures/disaster drills as appropriate.
* Communicate with leaders throughout the organization as appropriate to resolve issues utilizing chain of command process.
* Work with Supervisor on process improvement projects, new process flows, new hire training and other projects as needed.
* Merge Duplicate Medical Records: Research potential duplicate records to determine that the past and current records are truly the same. Contact patient directly as necessary.
* Participate with Joint Commission, or other regulartory reviews as needed.
* Correct work queue accounts and Insurance rejections within 1-2 business day(s) to support an efficient billing process.
* Perform other duties as assigned by the team or supervisor. Perform as a lead Registration representative to resolve problems/issues/concerns and initiate downtime and disaster procedures as appropriate.
* Maintain or exceed the Corewell Health Customer Service Standards: Service, Ownership, Attitude and Respect. Provide every customer with a seamless, flawless Corewell Health experience. Remain compliant with regular TB testing, Flu vaccination.
Qualifications
Required
* High School Diploma or equivalent
* Must be 18 years of age, as required to co-sign legal documents (hospital consent forms, etc).
* 2 years of relevant experience
Preferred
* Associate's Degree business, management or other related fields
* Bachelor's Degree business, management or other related fields
About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
#CorewellHealthCareers
How Corewell Health cares for you
* Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
* On-demand pay program powered by Payactiv
* Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
* Optional identity theft protection, home and auto insurance, pet insurance
* Traditional and Roth retirement options with service contribution and match savings
* Eligibility for benefits is determined by employment type and status
Primary Location
SITE - Royal Oak Hospital - 3601 W 13 Mile Road - Royal Oak
Department Name
Admitting and Registration - Royal Oak
Employment Type
Full time
Shift
Evening (United States of America)
Weekly Scheduled Hours
40
Hours of Work
3:30 p.m. to 12 a.m.
Days Worked
Monday to Friday, rotating every other weekend.
Weekend Frequency
Every other weekend
CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling ************.
Patient Services Coordinator
Patient Care Coordinator Job 41 miles from Flint
At AHN Healthcare@Home, we're looking to add to our extraordinary care team. Grounded by our belief that outstanding care is best delivered in a team-based environment, our Patient Services Coordinator will partner with our field staff and leaders to provide the best support to the patients that we serve.
In partnership with Allegheny Health Network, AHN Healthcare@Home is an accredited recognized leader in home health and hospice. We are a proud and passionate team that works together to provide the highest quality patient care - care that makes a significant impact on people's lives every day.
Patient Services Coordinator Job Responsibilities:
Works within the HCHB (Clinical EMR) Workflow structure as directed
Compile the daily schedules of clinical staff
With the direction of the, Assistant Clinical Manager assigns POD clinicians to patients
Assists POD Personnel in care coordination of patient client services
Communicates with Clinical Field Staff Supervisors when order approval is holding scheduling
Home Health Patient Services Coordinator Qualifications & Requirements
High School Diploma or GED Required
At least one-year of scheduling experience preferred
Minimum of two years general office experience, with one (1) of those years having been in data entry or word processing functions.
Join Residential Home Health and enjoy the following benefits:
Competitive Pay: With opportunity for advancement
Health and Welfare Benefits: Various medical, dental, and vision insurance options for you and your family to choose from.
Supplemental Benefits: Company paid life insurance and disability benefits. Also, pre-tax FSA and HSA plans are offered.
Generous PTO Packages: 15 days PTO that grows with your tenure, 6 paid holidays, 1 personal day.
Retirement: Save for your future with our company offered 401k plan and pension.
Company-Paid Education Programs: Grow your career by taking advantage of 50% discounts on tuition for selected courses offered by Purdue and Kaplan.
Benefits may vary based on your employment status.
NOTICE:
Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
By supplying your phone number, you agree to receive communication via phone or text.
By submitting your application, you are confirming that you are legally authorized to work in the United States.
Graham Healthcare Group is an Equal Opportunity Employer
Home Care Intake/Hospice Coordinator
Patient Care Coordinator Job 48 miles from Flint
University Home Care is seeking a motivated and organized individual to join our team as a Home Care Intake/Staffing Coordinator. This is a contractor healthcare/medical job located in Livonia, Michigan. As an individual contributor, you will play a crucial role in the intake and staffing process for our home care clients, ensuring that their needs are met with the most qualified and reliable staff members. This is a fast-paced and dynamic environment, where you will work closely with the home care team, clients, and caregivers to provide exceptional care and support.
Compensation & Benefits:
We offer a competitive salary and benefits package, including medical, dental, and vision insurance, retirement plan, paid time off, and ongoing training and development opportunities.
Responsibilities:
- Manage the intake process for new home care clients, including conducting initial assessments, determining care needs, and developing care plans.
- Collaborate with clients and their families to understand their preferences and expectations, and ensure all care arrangements align with their goals.
- Effectively communicate with caregivers to ensure appropriate staffing for client needs, including scheduling, onboarding, and ongoing support.
- Actively source and recruit qualified caregivers to meet the demand for home care services.
- Maintain accurate and up-to-date client and caregiver records, utilizing our electronic health records system.
- Monitor and evaluate the quality of care services delivered to clients, and address any concerns to ensure the highest level of satisfaction.
- Work closely with the home care team to develop and implement strategies for improved service delivery and client retention.
Requirements:
- Minimum 1 year experience staffing/ Manageng and Assisting Living Building
- At least 2 years of experience in home care or a similar healthcare setting.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, caregivers, and team members.
- Strong organizational skills, with the ability to prioritize tasks and meet deadlines.
- Proficient in Microsoft Office and experience with electronic health records systems.
- Knowledge of federal and state regulations related to home care and privacy laws.
- Must have a valid driver's license and reliable transportation.
EEOC Statement:
University Home Care is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing an inclusive and welcoming workplace for all employees.
Patient Coordinator I Concierge Service/Medical Records
Patient Care Coordinator Job 45 miles from Flint
* Responsibilities: 1. Procure Medical Records: Retrieve and compile medical records for all new patients entering Karmanos Cancer Institute. 2. External Record Requests: Initiate and track requests for medical records from external healthcare facilities as needed.
3. Electronic Record Management: Separate and upload medical records into the Cerner Electronic Medical Record (EMR) system, ensuring data accuracy and confidentiality.
4. Physical Media Handling: Receive, sort, and manage CDs and slides, delivering CDs to the Picture Archiving and Communication System (PACS) office when necessary.
5. On-site Office Duties: Attend the Detroit office once a week to sort and log incoming mail. Additionally, visit the Southfield office once a month to perform similar tasks as needed.
6. Fax Management: Label and organize all incoming faxes in the designated fax box located on the shared drive, ensuring documents are easily accessible to relevant team members.
7. Collaboration: Maintain regular communication and collaboration with the patient navigator team to ensure the seamless exchange of information and records.
8. Daily Huddle Tracking: Complete the daily huddle tracking sheet, detailing workload completion and sharing updates with the team.
9. Team Support: Act as a team player, assisting colleagues when they are overloaded with tasks.
10. ROI Retrieval: Collect Release of Information (ROI) forms from the front lobby as needed.
11. Communication with Clinical Staff: Maintain good communication with clinical staff, including physicians and nurses, to facilitate the retrieval of essential patient records.
12. Record Requirements: Ensure that all new patients have, at a minimum, a pathology report and a recent physician note. Communicate any missing records promptly.
13. Medical Record Logging: Enter all received records into the Medical Record Log system, documenting session numbers for pathology slides to ensure accuracy and facilitate a quality handoff to the clinic team.
* High school diploma or equivalent; relevant medical record management certifications or coursework are a plus.
* Prior experience in medical record retrieval or healthcare administration is preferred.
* Strong organizational skills with an acute attention to detail.
* Proficiency in using electronic medical record systems, including Cerner EMR.
* Excellent communication skills, both written and verbal.
* Ability to work independently and collaboratively in a fast-paced healthcare environment.
* Reliable transportation for on-site office visits.
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans
Additional Information
* Schedule: Full-time
* Requisition ID: 25000888
* Daily Work Times: TBD
* Hours Per Pay Period: 80
* On Call: No
* Weekends: No
Equal Opportunity Employer
McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.
Patient Care Coordinator
Patient Care Coordinator Job 48 miles from Flint
32415 Five Mile Rd, Livonia, Michigan 48154Suburban Eye Care Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
* Answers and responds to telephone inquiries in a professional and timely manner
* Schedules appointments
* Gathers patients and insurance information
* Verifies and enters patient demographics into EMR ensuring all fields are complete
* Verifies vision and medical insurance information and enters EMR
* Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
* Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
* Prepare insurance claims and run reports to ensure all charges are billed and filed
* Print and prepare forms for patients visit
* Collects and documents all charges, co-pays, and payments into EMR
* Allocates balances to insurance as needed
* Always maintains a clean workspace
* Practices economy in the use of _me, equipment, and supplies
* Performs other duties as needed and as assigned by manager
* High school diploma or equivalent
* Basic computer literacy
* Strong organizational skills and attention to detail
* Strong communication skills (verbal and written)
* Must be able to maintain patient and practice confidentiality
Benefits
* 401(k) with Match
* Medical/Dental/Life/STD/LTD
* Vision Service Plan
* Employee Vision Discount Program
* HSA/FSA
* PTO
* Paid Holidays
* Benefits applicable to full Time Employees only.
Physical Demands
* This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
Full-time NegligibleOn-SiteBenefits: 401(k) with Match, Medical/Dental/Life/STD/LTD, Vision Service Plan, Employee Vision Discount, Program HSA/FSA, PTO, Paid Holidays *Benefits applicable to Full Time Employment only*
Patient Coordinator I Concierge Service
Patient Care Coordinator Job 45 miles from Flint
Responsible for scheduling clinic, radiology and other ancillary appointments for returning KCC patients as well as performing all responsibilities of a staff information specialist. Responsibilities: * Answers all incoming customer calls. Identify and triage information needs of caller. Enters accurate demographic and insurance information into the scheduling system to ensure that financial viability at Karmanos Cancer Hospital is secured at the most basic level.
* Responsible for scheduling appointments requested by customers via email..
* Based on predetermined template, schedule return and return to new provider patients for treatment and physician clinic appointments; schedule new and return patients for radiology and other diagnostic and screening procedures.
* Participate in staff meetings and continuing education programs with other staff members in order to build individual skills and implement process improvements that lead to achieving and sustaining a high level of caller satisfaction.
* Assists and educates patients, families, and physicians' offices in procedures necessary to procure a complete set of records and the importance of having those records available for a complete evaluation.
* High school diploma required. Bachelor degree preferred.
* Two years of customer service or healthcare related experience.
* PC and word processing skills are required.
* Knowledge of billing and managed care programs preferred.
* Familiarity with third party insurance verification, authorization and referral procedures preferred.
* Familiarity with cancer-related information and terminology.
* Good interpersonal skills.
* Excellent written and verbal communication skills.
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans
Additional Information
* Schedule: Full-time
* Requisition ID: 25001139
* Daily Work Times: 7am-6pm
* Hours Per Pay Period: 80
* On Call: No
* Weekends: Yes
Equal Opportunity Employer
McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.