Patient Access Representative Jobs in Talladega, AL

Work Schedule: Mostly Remote - after a 2-4 week onsite training period at our downtown Birmingham office, this position can transition to work mostly remote, with occasional onsite days. The successful candidate must reside within a reasonable travel distance of Birmingham. Why VIVA HEALTH? VIVA HEALTH, part of the renowned University of Alabama at Birmingham (UAB) Health System, is a health maintenance organization providing quality, accessible health care. Our employees are a part of the communities they serve and proudly partner with members on their healthcare journeys. VIVA HEALTH has been recognized by Centers for Medicare & Medicaid Services (CMS) as a high-performing health plan, receiving a 5 out of 5 Star rating - the highest rating a Medicare Advantage Plan can achieve and has been repeatedly ranked as one of the nation's Best Places to Work by Modern Healthcare. Benefits Comprehensive Health, Vision, and Dental Coverage 401(k) Savings Plan with company match and immediate vesting Paid Time Off (PTO) 9 Paid Holidays annually plus a Floating Holiday to use as you choose Tuition Assistance Flexible Spending Accounts Healthcare Reimbursement Account Paid Parental Leave Community Service Time Off Life Insurance and Disability Coverage Training and Development Programs to develop new skills and reach career goals See more about the benefits of working at Viva Health - ******************************************* Job Description The Credentialing Coordinator is responsible for credentialing and re-credentialing practitioners, ancillary service providers and allied health professionals to ensure their qualification to participate in VIVA HEALTH'S provider network. The Credentialing Coordinator will serve a primary role in receiving and incorporating provider data appropriately into the provider set-up workflow process. This position will act as a resource for provider data integrity, provider file management and network development. Key Responsibilities Receive, interpret and incorporate Council for Affordable Quality Healthcare (CAQH) provider data into the credentialing, re-credentialing, and provider data auditing process. Use CAQH data and credentialing software findings to make credentialing decisions regarding providers. Analyze trends in monthly credentialing data to forecast workload for CAQH. Communicate with internal departments to ensure quality assurance findings related to providers are reviewed and acted upon accordingly. REQUIRED QUALIFICATIONS: Bachelor's Degree or equivalent experience in credentialing 3 years of experience in credentialing Ability to analyze and solve problems related to credentialing of providers and facilities Proficient in manipulation of data to report statistical information to several of departments Ability to work independently, research and resolve processing issues in a timely manner with little to no supervision Organized, detail oriented, and skilled at multi-tasking Demonstrate excellent customer service skills through written and verbal communication Proficient in the Microsoft Office suite of products Knowledge of credentialing software, CAQH, CMS, NCQA guidelines, and JCAHO regulations

ProxsysRx is seeking to fill the unique position of Rx Care Advocate (RCA) for The Pharmacy at RMC in Anniston, AL. The RCA is responsible for the presentation and coordination of the bedside discharge medication delivery program (DRxD) to all eligible hospital patients. The RCA works collaboratively with the nursing and pharmacy staff to facilitate the process. This opportunity is perfect for a Pharmacy Technician looking to broaden their career, or for someone looking to gain a unique experience in the Heath Care Industry. We offer a great schedule with day shift hours and a competitive benefits package. Responsibilities Presents the DRxD program to all eligible patients for assigned units/services. Pre-signs eligible patients to program by presenting service prior to discharge date. Follow DRxD scripting for presenting program. Maintains process for tracking patient status and follow-up. For patients accepting DRxD program, ensure patient enrollment, bedside delivery of medication and successful completion of program requirements at discharge. Enrolls patient using mobile app or paper enrollment forms. Transmits information to pharmacy. Delivers prescriptions to patient, verifies identity, completes checkout scripting and completes discharge process, securing patient signatures. Benefits Monday-Friday day shift hours. Closed on weekends. Paid holidays after 90 days. Generous PTO policy. Competitive medical, dental and vision insurance. Company paid short term and long term disability. Company paid employee life insurance. 401(k) with company matching contributions. Requirements: Pharmacy Technician experience preferred. Comfortable in a hospital room setting. Outstanding customer service skills. High energy and team-oriented. Must be able to walk/stand 8 hours per day. Healthcare experience helpful. Strong communication skills. High School diploma or equivalent.

Job Details Call Center - Birmingham , ALDescription The Patient Access Representative acts as the initial point of contact for telephone communication to UCA and is responsible for efficient scheduling of appointments or routing of patient calls to the appropriate department or clinical representative. Essential Functions Based on Physician template, schedules all new patient appointments that contact office by phone for all Physicians. Verifies insurance information on all new patients and arranges for all referrals and/or precertification that are required by insurance company for the visit or procedure. Directs new patients to UCA website for Patient Registration, History, and Review of Systems forms or mails these forms to new patients if time permits. Using the Physician scheduling templates, offers patients best available time and offers alternative physicians to ensure all patients are seen in a timely manner. Maximizes use of Physician time by allotting unattached patients to Physicians with open schedule. Maintains and updates current information on physician schedules ensuring that patients are scheduled properly. Books, coordinates, and reschedules patient appointments as needed. Qualifications Minimum Qualifications Must display an advanced understanding of multi-line telephone and scheduling systems. Must show the ability to have excellent interpersonal skills and communication to interact with all walks of life, internal and external to UCA, from all educational or cultural backgrounds. Must display advanced reasoning and problem-solving skills. Must show the ability to work independently or within a team in a fast-paced and stressful environment. Must show proficiency in use of a variety of office equipment including a PC, Windows, MSOffice, EMR system, copier, facsimile machine, etc. Must show the ability to maintain confidentiality, including strict adherence to HIPAA and UCA Guidelines. Must have a high school diploma or GED equivalent. Licensure, Certification, Registration Requirements None. Supervisory Requirements This position will not supervise any other staff members. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move more than 45 pounds.

Job Details AL - Birmingham, AL Full Time High School Day Health CareJob Posting Date(s) 02/28/2025Description Southview Medical Group, P.C. is a large, multi-specialty private practice with 34 Physicians and approximately 190 employees. Medical Receptionists are a vital part of the overall care process that patients receive while visiting our practice. Duties include, but are not limited to: Greeting patients as they arrive at the desk, scheduling and/or re-scheduling appointments for Physicians as appropriate, scheduling tests and referral visits as needed, registering patients and handling new patient set-up in the Practice Management System, verifying insurance eligibility and benefits of patients, verifying and updating patient account demographics as needed, addressing envelopes, managing daily mail, checking faxes/printers and delivering documents as needed, scanning and indexing patient records, completing patient reminder phone calls if needed, entering/verifying lab orders into computer system upon checkout of the patient, and other duties as assigned by Management. Hours are typically 7:30AM and 4:30PM but can vary based on individual Physician schedules. Work days are Monday through Friday. Qualifications Southview requires a High School Diploma/GED for this position. Previous Medical Receptionist experience in an Outpatient Medical office strongly preferred. Due to the high volume usage of Electronic Health Records and Electronic Practice Management systems, it is required that Medical Receptionists have a strong background utilizing computers in a working environment. Previous experience scheduling appointments, obtaining insurance referrals, and verifying insurance benefits is highly desirable.

SHIFT: 2PM-10:30PM with rotating weekends Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. Greeting customers following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed). Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures. Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. May also assist with scheduling and coordinating post discharge care for patients. KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum typing skills of 35 wpm Demonstrated working knowledge of PC/CRT/printer Knowledge of function and relationships within a hospital environment preferred Customer service skills and experience Ability to work in a fast paced environment Ability to receive and express detailed information through oral and written communications Course in Medical Terminology required Understanding of Third Party Payor requirements preferred Understanding of Compliance standards preferred Must be able to perform essential job duties in at least two Patient Access service areas including ED. Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors. Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy. Must be able to appropriately interpret physician orders, medical terminology and insurance cards while maintaining Conifer Standards of Care. Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience preferred to perform the job. High School Diploma or GED required 0 - 1 year in a Customer Service role. 0 - 1 year administrative experience in medical facility, health insurance, or related area preferred Some college coursework is preferred PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit at computer terminal for extended periods of time Occasionally lift/carry items weighing up to 25 lbs. Frequent prolonged standing, sitting, and walking Occasionally push a wheelchair to assist patients with mobility problems. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hospital administration Can work in patient care locations which include potential exposure to life-threatening patient conditions. OTHER Must be available to work hours and days as needed based on departmental/system demands. Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients. As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!

A little about us... Coosa Valley Medical Center (CVMC) is a progressive health care organization that believes in quality patient care and values their team members. ; Below is an exciting opportunity to work with the amazing team at CVMC. Why Coosa Valley Medical Center? Competitive Compensation Health & Dental Insurance Day One Flexible Schedule Options Flexible Pay; No More Waiting For Pay Day A little about the job.... Collects, analyzes and records demographic, insurance/financial and clinical data accurately from multiple sources and obtains other information and signatures necessary for scheduling, registration and billing. Screens effectively for compliance with payor requirements for medical necessity and pre-certification and completes third party eligibility and benefit verification to ensure accurate payment is secured. ; Interacts in a customer focused and compassionate manner to ensure patients and their representatives' needs are met and they understand hospital's revenue cycle expectations, including resolution of personal liabilities through various payment options. ; Qualifications ;for the job... High school education or equivalent with specialized knowledge obtained through high school or up to six months' vocational education required. Ability to read, understand written and verbal instructions and interpret medical technology. ; ; Ability to operate various office machines, computer and software packages required. ; Good keyboarding skills required. ; Complies with all missions, values and regulatory compliance requirements. Require typing 35 wpm One to two years' office experience required. ; Interpersonal skills necessary to effectively interact with physicians, patients, family members and third party payers required.

Patient Access Representative Full Time * Schedules procedures, registers patients, calculates charges, verifies insurance, and collects deposits as necessary. * Prepares appropriate documents. Required Skills: Knowledge in admin or clerical healthcare background Required Experience: 1 year minimum medical experience

Work Schedule: Full Time, Monday-Thursday 7:30a- 4:30p or 5p Friday 7:30a-3:00p Benefits include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. In addition to our many benefits and perks, UAB Medicine provides a variety of resources to support employees both personally and professionally. The 1917 Clinic is the largest HIV health care unit in Alabama and one of the country's leading HIV clinics. Its mission is to address the needs of patients, their families and significant others, doctors and scientists, and the community in responding to the urgent and unique issues surrounding HIV/AIDS. Under general supervision and according to UAHSF established policies and procedures, provides a variety of specialized services in support of the operations of their assigned clinic. May check in scheduled and add-on patients to the clinic, answer telephone and route calls, enter demographic, and charge data into system. Check patients out of the clinic and perform patient follow-up as necessary. May perform other clerical duties related to collection, deposit & reconciliation of clinic revenue. Provide assistance and respond to patient needs at the UAB Medicine Self Check-In Kiosk depending on clinic needs. Consistently demonstrate outstanding customer service to UAHSF patients, visitors, physicians, and staff. Position Requirements: EDUCATION AND EXPERIENCE: One (1) year Customer Service experience required. Business Office Education or similar coursework desired. Must: (1) Attend all required course work assigned by management; (2) possess basic knowledge of medical terminology and advanced knowledge of PC applications, software, and database management; (3) be able to perform math & bookkeeping skills; (5) possess exceptional telephone & customer service skills; and (5) be knowledgeable of English grammar & punctuation. High School Diploma or equivalent preferred. Preferred: Customer service oriented; tech savvy; have the ability to multi task; and be flexible to change. Ability to stand for prolonged periods of time when serving at the UAB Medicine Self Check-In Kiosks. IDX, scheduling, Insurance, and phone skills are strongly preferred. TRAITS & SKILLS: Must be self-directed / self-motivated; must have good communication and interpersonal skills. Must be able to: (1) perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure; (2) accept responsibility for the direction, control and planning of an one's own work; (3) work independently; (4) recognize the rights and responsibilities of patient confidentiality; (5) convey empathy and compassion to those experiencing pain, physical or emotional distress and/or grief; (6) relate to others in a manner which creates a sense of teamwork and cooperation; (7) communicate effectively with people from every socioeconomic, cultural and educational background; (8) exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment; (9) perform effectively when confronted with emergency, critical, unusual or dangerous situations and escalate issues as needed to concierge, manager or patient advocate staff; (10) demonstrate the quality work ethic of doing the right thing the right way; (11) maintain a customer focus and strive to satisfy the customer's perceived needs; (Exhibit exception customer service towards patients and staff both at the front desk and at the UAB Medicine Self Check-In Kiosk. UA Health Services Foundation (UAHSF) is proud to be an AA/EOE/M/F/Vet/Disabled employer.

We Are Hiring Department: PATIENT ACCESS REPRESENTATIVE Schedule: PRN/ As Needed -DAYS 8:30AM- 5:30PM NO WEEKENDS Hospital: ST. VINCENT'S ONE NINETEEN What You Will Do Communicate with patients, participants and staff to accurately schedule patients for prescribed procedures. Perform clerical and reception duties associated with patient registration. Gather necessary demographic, insurance and clinical information from patient and enters into appropriate database. Seek appropriate resources to resolve issues about the type, date or location of prescribed procedures. Schedule patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinate and communicate schedules. Assist with coordination of activities related to insurance pre-certification/authorization. Provide counseling to patient, participant or their representative regarding pre-service requirements and instructions. What You Will Need Education: High School diploma equivalency OR 2 year of applicable cumulative job specific experience required. Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. Additional Preferences 2 years or more of Insurance Verification, registration and scheduling. Willing to train on borders if needed. Customer service interaction, Multi-tasking, Ability to Lead, Problem Solving, Attention to Detail, Care for those we serve/serve beside us. Demonstrates Exceptional Work Standards, Communicates Effectively, Demonstrates Technical/Professional Knowledge and Skill, Familiar with Medical terminology, and Dealing with Change. About UAB St. Vincent's UAB St. Vincent's, a proud part of UAB Medicine, is a trusted provider of health care, serving Alabama for more than 125 years. With five hospitals and numerous clinics, we're a health care community deeply rooted in compassion, service, and respect for all, guided by the rich legacy of the St. Vincent's name. We're committed to extending kindness and personalized care to patients, their families, and each other. We address the physical, psychological, social, and spiritual needs of our patients. We believe in the power of teamwork and unity, and foster a collaborative spirit among our more than 4,800 employees. As one of Alabama's best hospitals as recognized by U.S. News & World Report, improving the health and lives of those we serve is at the heart of our mission. Join us in continuing our legacy of service and healing in central Alabama, where we can make a lasting impact together.

Exciting Opportunity: Patient Support Specialist (Full-Time) - Birmingham, AL At MainStreet Family Care, we're dedicated to making healthcare more accessible, especially in rural communities. With over 60 clinics across Alabama, Florida, Georgia, and North Carolina, we're rapidly growing-and we want you to be part of this exciting journey! As a Patient Support Specialist, you'll provide remote assistance to patients at our urgent care clinics from our headquarters in downtown Birmingham. While patients complete their check-in process on kiosks at our clinics, you'll guide them virtually, ensuring everything runs smoothly. You'll also verify insurance, handle billing inquiries, manage medical records, and provide exceptional support to create a seamless experience for our patients. Location Requirements: Headquarters in downtown Birmingham, AL 35203: This position is in-office (not remote). You must be able to commute or plan to relocate before starting work. What You'll Do: As a Patient Support Specialist, your role will focus on two key areas that are essential to ensuring a smooth patient experience at our clinics: Virtual Patient Registration Assistance: You will guide patients remotely through the check-in process at our urgent care clinics as they complete their registration on kiosks. Your support will ensure a seamless experience for patients, helping them navigate the process easily and efficiently. Eligibility Verification & Billing Support: A primary responsibility will be verifying insurance coverage and urgent care copayments for patients. You'll also assist with addressing billing inquiries, ensuring patients' financial details are accurate and processed quickly and efficiently. Additionally, you will: Follow up with patients via phone calls, portal messages, or emails to address any questions or concerns they may have regarding their visit or account, offering friendly and efficient support. Assist with administrative tasks such as updating patient records and performing data entry to maintain accuracy. Manage patient referrals and process medical record requests, handling them with attention to detail and ensuring all information is processed correctly. Your contributions will directly enhance the patient experience, ensuring that each interaction is professional, helpful, and efficient. Schedule: This role follows a rotating 5/2 schedule: Week 1: Monday, Tuesday, Friday, Saturday, Sunday Week 2: Wednesday and Thursday Weekday Shifts: 12-hour shifts from 8:30 AM - 8:30 PM Weekend Shifts: 8-hour shifts from 1:30 PM - 9:30 PM You must be able to work 12-hour shifts on weekdays. What You Need: High School Diploma or GED Basic skills in Microsoft Office 1+ year of office or customer service experience (a plus!) Strong communication skills, both written and verbal Experience with billing inquiries, referrals, or medical records is helpful but not required A positive, team-oriented attitude with a passion for helping people Why You'll Love It Here: Competitive starting salary of $18/hr Health, dental, and vision benefits 401K plan, paid time off, and more Be part of a growing company that is making healthcare more accessible to rural communities Next Steps: If we think you're a great fit, we'll invite you to: A recruiter phone screening A pre-employment assessment A final interview with our team Ready to make a difference? Apply today and join us at MainStreet Family Care-where we're transforming healthcare for rural communities and improving patient care every day!

Facilitates quality and efficient patient intake process through pre-registration, registration, insurance and precertification verification, document completion, POS collections and work output review. Work assignment will include multiple locations within the facility or system, performing various tasks within operations, to include call center, patient facing and bedside functionality. Education: High School Diploma or GED Qualifications * Excellent public relations skills. Pleasant professional demeanor when dealing with the public even irate or abusive individuals. Must possess the ability to communicate effectively and maintain good relations with co-workers, the hospital and medical staff as well as with patients, families, and third party payers. * Ability to make independent decisions, displaying emotional maturity and using sound judgment. * One year previous customer Service experience preferred. Previous experience or knowledge of ICD-9, CPT-4 coding techniques preferred. Knowledge of medical terminology preferred. Relevant training or education may be considered as experience. * Ability to interact and work well as a part of a team oriented environment. * Ability to comprehend and apply a large variety of operating procedures. * Ability to organize for maximum time utilization, productivity and smooth patient flow. * Ability to work effectively in high stress situations. Ability to work in fast-paced environment with frequent interruptions. * Proficient use of computer equipment. * Ability to read and write legibly with spelling accuracy. * Exhibit flexibility through availability to work hours and days, potentially outside of normal ".shifts". or routines, as needed, based on departmental or system demands. * Some college coursework preferred.

Job Title: Patient Coordinator Company: Alabama Vision Centers Perks: Full Benefits Package - Medical, Vision, Dental and Life Insurance 401k + Employer Matching Paid Time Off and Paid Holidays Paid Maternity Leave Competitive Base Pay Employee Discounts Hours: Full Time Our offices are open Monday-Friday 7:15am-5:15pm. You must have open availability to work any/all shifts within these hours. You may need to work a little earlier and/or later as needed. Requirements: High School Diploma or GED Equivalent Favorable result on Background Check Basic computer skills Strong customer service skills Excitement to learn and grow Essential Functions: Facilitate patient flow Verify medical and vision insurances Effectively communicate with patients, doctors, and managers Answer inquiries through phone, email, and in person requests FORMAL JOB DESCRIPTION A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. Essential Duties and Responsibilities Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave Answer phones (both external and internal); assure prompt, courteous service at all times Practice urgency at all times with patients' time, as well as Doctors' time and schedule Manage patient flow in the office Knowledge of common fees charged for common visits and collect correct payments Complete daily reconciliations / close day / countdown cash drawer General office duties and cleaning to be assigned by manager Other Skills and Abilities Reliable transportation that would allow employee to go to multiple work locations with minimal notice Desire to gain industry knowledge and training Demonstrates initiative in accomplishing practice goals Ability to grow, adapt, and accept change Consistently creating a positive work environment by being team-oriented and patient-focused Commitment to work over 40 hours to meet the needs of the business Ability to interact with all levels of employees in a courteous, professional manner at all times Education and/or Experience Requirements High school diploma or general education degree (GED) equivalent required One year of related experience and/or training; or equivalent combination of education and experience preferred Favorable result on background check required Must be able to provide proof of identity and right to work in the United States If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Title: Patient Coordinator Company: Alabama Vision Centers Perks: * Full Benefits Package - Medical, Vision, Dental and Life Insurance * 401k + Employer Matching * Paid Time Off and Paid Holidays * Paid Maternity Leave * Competitive Base Pay * Employee Discounts Hours: * Full Time * Our offices are open Monday-Friday 7:15am-5:15pm. * You must have open availability to work any/all shifts within these hours. * You may need to work a little earlier and/or later as needed. Requirements: * High School Diploma or GED Equivalent * Favorable result on Background Check * Basic computer skills * Strong customer service skills * Excitement to learn and grow Essential Functions: * Facilitate patient flow * Verify medical and vision insurances * Effectively communicate with patients, doctors, and managers * Answer inquiries through phone, email, and in person requests FORMAL JOB DESCRIPTION A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. Essential Duties and Responsibilities * Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave * Answer phones (both external and internal); assure prompt, courteous service at all times * Practice urgency at all times with patients' time, as well as Doctors' time and schedule * Manage patient flow in the office * Knowledge of common fees charged for common visits and collect correct payments * Complete daily reconciliations / close day / countdown cash drawer * General office duties and cleaning to be assigned by manager Other Skills and Abilities * Reliable transportation that would allow employee to go to multiple work locations with minimal notice * Desire to gain industry knowledge and training * Demonstrates initiative in accomplishing practice goals * Ability to grow, adapt, and accept change * Consistently creating a positive work environment by being team-oriented and patient-focused * Commitment to work over 40 hours to meet the needs of the business * Ability to interact with all levels of employees in a courteous, professional manner at all times Education and/or Experience Requirements * High school diploma or general education degree (GED) equivalent required * One year of related experience and/or training; or equivalent combination of education and experience preferred * Favorable result on background check required * Must be able to provide proof of identity and right to work in the United States If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description Responsible for timely and accurate verification of patient insurance and appropriate compliance with payer pre-certification and authorization requirements. Ensures document retention and destruction, when appropriate, in compliance with established Policy and/or other applicable Guidelines. Uses available tools to ensure the appropriate level of benefit and pre-cert/auth detail is obtained. Must be able to communicate effectively and professionally to our patients and provider offices. Follows SOP to ensure accurate and complete benefit and pre-cert/auth information is obtained and recorded. Works directly with multiple insurance websites for benefits and authorization validation Enters CPT and DRG codes, as needed. Qualifications High School Diploma or GED equivalent. Proficiency in medical terminology Type 40 WPM 6 months ins verification exp Additional Information Shfit: Monday- Friday (hours may vary, needs to be available for an 8 hr shift between 8am-8pm) Compensation: $13.00/HR Contract, (minimum 3-6 months and a good chance to go permanent)

Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. Greeting customers following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed). Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures. Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. May also assist with scheduling and coordinating post discharge care for patients. KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum typing skills of 35 wpm Demonstrated working knowledge of PC/CRT/printer Knowledge of function and relationships within a hospital environment preferred Customer service skills and experience Ability to work in a fast paced environment Ability to receive and express detailed information through oral and written communications Course in Medical Terminology required Understanding of Third Party Payor requirements preferred Understanding of Compliance standards preferred Must be able to perform essential job duties in at least two Patient Access service areas including ED. Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors. Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy. Must be able to appropriately interpret physician orders, medical terminology and insurance cards while maintaining Conifer Standards of Care. Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience preferred to perform the job. High School Diploma or GED required 0 - 1 year in a Customer Service role. 0 - 1 year administrative experience in medical facility, health insurance, or related area preferred Some college coursework is preferred PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit at computer terminal for extended periods of time Occasionally lift/carry items weighing up to 25 lbs. Frequent prolonged standing, sitting, and walking Occasionally push a wheelchair to assist patients with mobility problems. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hospital administration Can work in patient care locations which include potential exposure to life-threatening patient conditions. OTHER Must be available to work hours and days as needed based on departmental/system demands. Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients. As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!

Facilitates quality and efficient patient intake process through pre-registration, registration, insurance and precertification verification, document completion, POS collections and work output review. Work assignment will include multiple locations within the facility or system, performing various tasks within operations, to include call center, patient facing and bedside functionality. Education: High School Diploma or GED Qualifications * Excellent public relations skills. Pleasant professional demeanor when dealing with the public even irate or abusive individuals. Must possess the ability to communicate effectively and maintain good relations with co-workers, the hospital and medical staff as well as with patients, families, and third party payers. * Ability to make independent decisions, displaying emotional maturity and using sound judgment. * One year previous customer Service experience preferred. Previous experience or knowledge of ICD-9, CPT-4 coding techniques preferred. Knowledge of medical terminology preferred. Relevant training or education may be considered as experience. * Ability to interact and work well as a part of a team oriented environment. * Ability to comprehend and apply a large variety of operating procedures. * Ability to organize for maximum time utilization, productivity and smooth patient flow. * Ability to work effectively in high stress situations. Ability to work in fast-paced environment with frequent interruptions. * Proficient use of computer equipment. * Ability to read and write legibly with spelling accuracy. * Exhibit flexibility through availability to work hours and days, potentially outside of normal ".shifts". or routines, as needed, based on departmental or system demands. * Some college coursework preferred. This position is responsible for working 2nd shift hours during the week and on weekends. The position is responsible for arriving patients to the ER, registering them and could potentially register outpatients that arrive before and after OP hours during the week and on the weekends when OP depts are closed.

Work Schedule: Full Time Day Shift Under general supervision and according to UAHSF established policies and procedures, provides a variety of specialized services in support of the operations of their assigned physician and advanced practice providers. May schedule and add-on patients to clinic, answer telephones and route calls, enter demographic and insurance data into IDX system, obtain insurance authorizations and referrals, and schedule surgical cases. May arrive and check out patients in clinic, as well as collect copays. Communicate and perform patient follow-up as necessary. Work with outside staff to schedule and coordinate patient care at satellite clinics. May perform other clerical duties related to patient care such as home health forms and patient and family leave forms. Position Requirements: EDUCATION AND EXPERIENCE: Required: High school diploma or equivalent required. One (1) year office/clerical experience in customer service, call center, physician office or other clinical environment. Demonstrated organizational and leadership skills; excellent customer service and communication skills. Must: (1) Attend all required course work assigned by management; (2) possess basic knowledge of medical terminology and advanced knowledge of PC applications, software, and database management; (3) be able to perform math & bookkeeping skills; (5) possess exceptional telephone & customer service skills; and (5) be knowledgeable of English grammar & punctuation Preferred: Business Office Education or similar coursework desired. TRAITS & SKILLS: Must be self-directed / self-motivated; must have good communication and interpersonal skills. Must be able to: (1) perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure; (2) accept responsibility for the direction, control and planning of an one's own work; (3) work independently; (4) recognize the rights and responsibilities of patient confidentiality; (5) convey empathy and compassion to those experiencing pain, physical or emotional distress and/or grief; (6) relate to others in a manner which creates a sense of teamwork and cooperation; (7) communicate effectively with people from every socioeconomic, cultural and educational background; (8) exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment; (9) perform effectively when confronted with emergency, critical, unusual or dangerous situations; (10) demonstrate the quality work ethic of doing the right thing the right way; and (11) maintain a customer focus and strive to satisfy the customer's perceived needs. UA Health Services Foundation (UAHSF) is proud to be an AA/EOE/M/F/Vet/Disabled employer.

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description Responsible for timely and accurate verification of patient insurance and appropriate compliance with payer pre-certification and authorization requirements. Ensures document retention and destruction, when appropriate, in compliance with established Policy and/or other applicable Guidelines. Uses available tools to ensure the appropriate level of benefit and pre-cert/auth detail is obtained. Must be able to communicate effectively and professionally to our patients and provider offices. Follows SOP to ensure accurate and complete benefit and pre-cert/auth information is obtained and recorded. Works directly with multiple insurance websites for benefits and authorization validation Enters CPT and DRG codes, as needed. Qualifications High School Diploma or GED equivalent. Proficiency in medical terminology Type 40 WPM 6 months ins verification exp Additional Information Shfit: Monday- Friday (hours may vary, needs to be available for an 8 hr shift between 8am-8pm) Compensation: $13.00/HR Contract, (minimum 3-6 months and a good chance to go permanent)

SHIFT: ED Rotating 2nd and 3rd shift (Must be able to work both) 4PM-2:30AM and 10PM-6AM Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. Greeting customers following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed). Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures. Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. May also assist with scheduling and coordinating post discharge care for patients. KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum typing skills of 35 wpm Demonstrated working knowledge of PC/CRT/printer Knowledge of function and relationships within a hospital environment preferred Customer service skills and experience Ability to work in a fast paced environment Ability to receive and express detailed information through oral and written communications Course in Medical Terminology required Understanding of Third Party Payor requirements preferred Understanding of Compliance standards preferred Must be able to perform essential job duties in at least two Patient Access service areas including ED. Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors. Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy. Must be able to appropriately interpret physician orders, medical terminology and insurance cards while maintaining Conifer Standards of Care. Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience preferred to perform the job. High School Diploma or GED required 0 - 1 year in a Customer Service role. 0 - 1 year administrative experience in medical facility, health insurance, or related area preferred Some college coursework is preferred PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit at computer terminal for extended periods of time Occasionally lift/carry items weighing up to 25 lbs. Frequent prolonged standing, sitting, and walking Occasionally push a wheelchair to assist patients with mobility problems. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hospital administration Can work in patient care locations which include potential exposure to life-threatening patient conditions. OTHER Must be available to work hours and days as needed based on departmental/system demands. Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients. As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!