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What is a passenger agent and how to become one
Avg. Salary $31,515
Avg. Salary $59,228
American Indian and Alaska Native 1.24%
Asian 9.50%
Black or African American 10.64%
Hispanic or Latino 25.54%
Unknown 6.31%
White 46.77%
Genderfemale 60.80%
male 39.20%
Age - 45American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 45Stress level is high
7.1 - high
Complexity Level is intermediate
7 - challenging
Work Life balance is good
6.4 - fair
Newest jobs for Passenger Agent in Columbus, OH
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Passenger Agent career paths
Key steps to become a passenger agent
Explore passenger agent education requirements
Start to develop specific passenger agent skills
Skills 
Percentages Concourse 69.28% Reservations 13.99% Customer Service 3.19% Customer Inquiries 2.43% VIP 2.21% Complete relevant passenger agent training and internships
Accountants spend an average of 1-3 months on post-employment, on-the-job training. New passenger agents learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a passenger agent based on U.S. Bureau of Labor Statistics data and data from real passenger agent resumes.Research passenger agent duties and responsibilities
- Assist customers resolve issues concerning reservations, onward connections, application of visas on arrival to ensure minimum inconvenience to passengers.
- Ensure customer understand greyhound bus travel policy and procedures.
Prepare your passenger agent resume
When your background is strong enough, you can start writing your passenger agent resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a passenger agent resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose From 10+ Customizable Passenger Agent Resume templates
Build a professional Passenger Agent resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Passenger Agent resume.
Apply for passenger agent jobs
Now it's time to start searching for a passenger agent job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How Did You Land Your First Passenger Agent Job
Are you a Passenger Agent?
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Average passenger agent salary
The average Passenger Agent salary in the United States is $31,515 per year or $15 per hour. Passenger agent salaries range between $26,000 and $38,000 per year.
What Am I Worth?
How do passenger agents rate their job?
Passenger Agent reviews
The pros of course are that the airline industry is exciting and amazing, industry. Witch from the outside looks so exciting but when you get there, you realize that flight benefits sound amazing but when you’re paid at a rate of minimum wage and most sentences are a slightly higher may be up to $60.50 an hour for new hires. You can’t fly anywhere so don’t be don’t be fooled by the recruiters he will not be traveling are you off that you can’t afford the hotels what you get to your destination low.
I like the fact that the environment is fast paced. I like working the gate area. I like boarding the passengers and I like interacting with the pilots and flight attendants.
I dislike the rude passengers.
What I like the most is to give customer service to those who need it.
I don’t like when I look around and I see people that needs service and they be ignored
Updated January 8, 2025
