CEO - Cardiac Cath Lab of Mid Cities
Owner Job In Bedford, TX
CEO - Cardiac Cath Lab of Mid CitiesJOB_DESCRIPTION.SHARE.HTML
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Bedford, Texas
Cardiac Cath Lab of Mid Cities
Business Ops
Regular
Full-time
1
USD $104,700.00/Yr.
USD $190,700.00/Yr.
39737
SCA Health Job Description Overview
Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality outcomes and a better experience for patients and providers, all at a lower total cost of care.
As part of Optum, we participate in an integrated care delivery system that enables us to support our partners as they navigate a complex healthcare environment, Only SCA Health has a dynamic group of physician-driven, specialty care businesses that allows us to customize solutions, no matter the need or challenge:
We connect patients to physicians in new and differentiated ways as part of Optum and with our new Specialty Management Solutions business.
We have pioneered a physician-led, multi-site model of practice solutions that restores physician agency by aligning incentives to support growth and transition to value-based care.
We lead the industry in value-based payment solutions through our Global 1 bundled payment convener, that provides easy predictable billing to patients.
We help physicians address everything beyond surgical procedures, including anesthesia and ancillary service lines.
The new SCA Health represents who we are today and where we are going-and the growing career opportunities for YOU.
Responsibilities
Role Summary: Accountable for executing the growth strategy, direct P&L responsibility and overall goal execution of one SCAH facility.
Key Roles:
• Clinical Quality and Patient Safety: Champion SCAH's HRO Journey with responsibility to ensure leaders, teams, and physicians achieve clinical excellence and drive zero harm through adoption and standardization of Clinical Quality standards
• Facility Partnership Performance: Leads, mentors and develops a high performing facility team of clinical and operational professionals focused on clinical quality outcomes, volume growth drivers, labor efficiencies and operational excellence
• Support Teammates: Leads, mentors and develops a high performing facility team of clinical and operational professionals focused on clinical quality outcomes, volume growth drivers, labor efficiencies and operational excellence
Key Responsibilities:
• Drive Excellent Clinical Quality
• Effectively drives and sustains a zero patient harm culture
• Proactively collaborates with physicians to meet patient needs and exceed patient expectations
• Effectively builds and manages a team of high-performing clinicians to deliver excellent patient care
• Leads and/or partners with Medical Executive Committee, Governing Body, and Board of Managers in developing clinical guidelines and implementing the center's response to the changing healthcare needs of the community. A CEO (Practice Administrator) leads and develops teams.
• Leads, mentors, and develops a team of clinical and business professionals, focused on clinical quality outcomes, volume growth drivers, labor efficiencies, supply chain management, and revenue cycle optimization consistent with SCA's mission, vision and values
• Utilizes effective hiring and development processes combined with sound judgment and decision making to ensure a high performing team is in place
• Provides teammates with the authority, accountability, training, information and resources to achieve their full potential and successfully drive the center's
performance
• Strong interpersonal skills and communication style that will develop confidence in the team they lead and keep the attention of the broader organization and ensure that clear expectations are communicated
• Creates a vision, momentum, and process that that leads others to embrace change
• Drives organizational capability by building a highly committed and capable management team at center
• Assesses, attracts, retains and develops internal personnel to meet performance expectations and future infrastructure expansion needs
• Emotional maturity and ability to create change in an environment where the structure may evolve rapidly
• Serves as on-site personnel director and ensures fair and prompt resolution of teammate complaints, grievances and operating proble
• Drive top-line growth & cultivate strong physician relationships.
• Owns and is accountable for organic top-line growth via increased volume, strategic service line growth, new physician recruitment, and increasing volume from existing physicians
• Designs and executes physician recruitment and marketing programs designed to drive case volume growth via partnerships with physicians, medical groups,
health system partners, local employers and third-party payers
• Initiates, develops and maintains strong physician relationships to support topline growth, governance, board/partnership interests, and trust/confidence in SCA as a preferred partner and management company
• Recommends, develops and executes short- and long-term strategic plans that drive best in class clinical, financial, and operational results
• Partners with Regional Lead and other SCA leaders to design and implement various growth initiatives and operational effectiveness opportunities
• Leads operational excellence.
• Responsible for the center's P&L, including managing financial controls and reporting
• Implements and maintains annual strategic business plans that best serves the partnership and the local market dynamics
• Proactively collaborates with SCA corporate departments in order to identify and implement best practices related to clinical quality, volume growth, and
operational excellence
• Safeguards the Center's assets and ensures that Center's building and/or tenant improvements and equipment are maintained in good working order
and in compliance with local, state and federal regulations
• Oversees facility management, life safety codes and environment of care requirements and is proactive in managing the facility operations
• Maintains center operations in compliance with regulatory requirements and accrediting body standards at all times
• Provide support including (but not limited to): Medical Records, Credentialing, Admissions/Intake, Accounts Payable, Billing, Collections, Insurance
Verification, Transaction, Posting, Clinical Logs and other duties as needed
Qualifications
Education Requirements: A Bachelor's Degree is preferred, or equivalent work experience will be considered.
Years of Experience: The ideal candidate should have a minimum of 1-3 years of experience in healthcare, 2+ years of leadership experience.
Preferred Experience: Preference will be given to candidates with experience in ASC, outpatient, surgical site, and multi-site healthcare settings.
USD $104,700.00/Yr. USD $190,700.00/Yr.
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Chief Executive Officer
Owner Job In Dallas, TX
TheMilVet is partnered with PE clients who are consolidating fragmented industries across America. These are industries that have no national presence or brands that dominate the market. Our PE partners create value through consolidation and quickly scaling the core business in a high growth environment. As an example, a sister portco in this fund grew its revenue from $0 to $2B in 4 years and after 300+ acquisitions. For more information about his strategy, we've included an article from the
Harvard Business Review
. Private Equity Needs a New Talent Strategy
Our clients enter a market through acquisition, hire a leader to be its champion for growth [the CEO], and begin to rapidly scale the local market. As the new market grows, they search for other local complementary businesses to tie under the newly hired CEO. Assuming performance, the goal is for the new CEO is to grow into the market leader responsible for multiple companies.
This PE client is a top-decile private equity fund with a long history of successful investments in professional, residential, and tech services. This specific holding company is an investment out of its 9th fund, which will have ~$4.5 billion of committed capital and is focused on acquiring and growing residential home services companies. Company revenue has grown from $0 to $400M in 12 months.
Their executive leaders who are building this firm are experienced PE operators and represent an all-star team. Past CEO and GM hires have included high performing Veterans with strong leadership skills and next-level execution abilities. Military profiles include leaders from Special Forces, Ranger Regiment, the nuclear Navy, USMC Infantry and MARSOC, etc.
Position Details:
This is an opportunity to be a CEO at one of the company's partner brands. The CEO will oversee all aspects of a location's day-to-day operations; the person is the ‘sunrise and sunset' for the entire business. The CEO will drive growth, performance metrics, create an amazing workplace culture and develop all staff and management, constantly striving to be a world-class operator and helping others to do the same.
You will own the full operating P&L of a specific geography in the continental US and will be responsible for driving organic growth of the business. You will be supported by regional presidents, partner services teams that work at the holding company level, and adjacent business CEOs.
Additional primary responsibilities will include:
Successful integration of tuck-in acquisitions that occur in your market area
Hiring and managing business leaders within your company
Partnering with peer CEOs to ensure that best practices are shared across the full platform
Working with peers and leadership to share best practices
Your Professional Qualifications:
3-5+ years post-military experience of demonstrated P&L ownership and growth.
Key attributes for the right hire:
Unmatched will to win as a team
Ownership mentality
Growth mindset
Able to identify opportunities, motivate employees, and create a culture of growth
Data-driven decision making
KPI focused
Servant leader mindset
History of building great teams of A-players with high retention
Enjoys building a team-first mentality
Bias for action
History of operating at high pace of play
Deep respect for blue-collar workers
Compensation:
Mid to High $200Ks OTE
Performance-based equity
Industry-leading benefits package
Director of Partner Operations
Owner Job In Dallas, TX
Job Title: Director of Partner Operations
We are seeking a highly motivated and experienced Director of Partner Operations to oversee and enhance our partner, dealer, and reseller operations. This leadership role requires an understanding of the low voltage industry, a proven track record in managing reseller relationships, and a commitment to exceptional client satisfaction. The ideal candidate will be a self-starter with a strategic mindset, capable of developing and executing comprehensive partner operations plans.
Key Responsibilities:
Strategic Planning and Execution: Develop and implement a comprehensive partner operations strategy aligned with business objectives.
Partner Relationship Management: Cultivate and maintain strong relationships with partners, dealers, and resellers, ensuring mutual growth and success.
Operational Oversight: Manage day-to-day operations of partner programs, including onboarding, training, performance monitoring, and support.
Process Improvement: Identify and implement process enhancements to improve efficiency, effectiveness, and partner satisfaction.
Client Satisfaction: Ensure high levels of client satisfaction by addressing concerns promptly and maintaining open communication channels.
Team Leadership: Lead and mentor a team dedicated to partner operations, fostering a collaborative and high-performance environment.
Reporting and Analysis: Monitor key performance indicators (KPIs) and prepare regular reports on partner performance and operational metrics.
Qualifications:
Experience: Minimum of 5 years in partner operations, with a focus on resellers and dealers in the low voltage industry.
Education: Bachelor's degree in Business Administration, Operations Management, or a related field.
Skills:
Strong understanding of the low voltage industry and reseller dynamics.
Proven ability to develop and execute strategic plans.
Exceptional communication and interpersonal skills.
Analytical mindset with attention to detail.
Self-motivated and proactive approach to problem-solving.
Experience with CRM systems and partner management tools.
Preferred Qualifications:
Experience in a leadership role with industry standards and regulations.
Chief of Staff to the CEO
Owner Job In Dallas, TX
The Chief of Staff to the CEO at Movate will act as a strategic advisor and execution partner, driving key initiatives and ensuring alignment across business functions. This role involves streamlining decision-making, managing cross-functional projects, and enhancing operational efficiency to support the CEO's strategic vision. The position requires strong business acumen, leadership skills, and the ability to influence and collaborate with senior stakeholders.
Position : Chief of Staff to the CEO
Location : Dallas, TX
Job Responsibilities:
The Chief of Staff to the CEO serves as a trusted advisor and confidant to the CEO. As the Chief of Staff, you will play a pivotal role in supporting the executive team and ensuring the smooth functioning of the organization. You will work closely with the high-level executive to provide strategic guidance, manage initiatives, and drive cross-functional collaboration.
You will represent the CEO's priorities and serve as a bridge between the CEO and various stakeholders within the organization. Success in this role hinges on building strong relationships, understanding the organization's culture, and executing projects effectively.
Key job responsibilities include but not limited to:
Collaborate with executives on strategic initiatives aligned with CEO vision and ensure smooth execution
Act as a communication hub, ensuring timely information flow
Enhance stakeholder management across teams, clients, and partners
Drive data-driven decision-making to optimize business outcomes
Proactively identify and resolve organizational issues and conflicts.
Provide executive support & strategic inputs, keeping leadership focused
Support the CEO in managing the overall strategy and operations of the organization by ensuring effective execution of strategies and achievement of goals.
Ensure that upcoming meetings are relevant, well-structured and that the preparation is complete and correct.
Prepare for the monthly and quarterly Board meetings. Ensure the CEO is up to date information from every function in advance of questions from the board.
Follow through and closure of action items from board meetings.
Act as a communication arm for the CEO with team members and other stakeholders.
Be a sounding board to the CEO for new ideas and initiatives.
From time to time, work on special projects that are urgent and important. These projects are typically cross-functional in nature
Desired Skills:
15+ years in business management or executive role
Experience in organizing and directing multiple teams and departments
Excellent interpersonal and communication skills, with the ability to effectively lead and motivate teams.
Excell stakeholder management skills. Should be able to work with multiple Movate departments; be able to maintain strong department relationships
Strong problem-solving and decision-making abilities
Demonstrated track record of working with cross discipline leadership to get the desired outcome
Ability to adapt to changing environments and manage multiple priorities.
Master's degree in business administration or a related discipline is preferred.
EEO Statement: Movate provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability or genetic information and other characteristics that are protected by applicable law.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. This description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned. Duties, responsibilities, and activities may change at any time with or without notice.
Data Product Owner
Owner Job In Dallas, TX
Motion recruitment has partnered with a Financial Services company and are seeking a Data Product Owner for a 6 months contract to hire. As a member of an Agile Scrum team, the Product Owner will work directly with the business and be responsible for building Product roadmaps and backlogs. Will direct and coordinate the product development and serve as a collaborative liaison between the Product Management and Product Delivery teams by prioritizing and evaluating work. Will maintain the product/team backlog, leading backlog prioritization of initiatives, aligning experiences across channels and touch points to ensure the best business results.
Duration 6 months CTH
Location: Irving, TX
Term Hybrid ( 2 days in the office, Tuesday and Wednesday Preferred).
This position requires a onsite interview and candidates in the Dallas area are given preference. Candidates MUST be open to convert to full time without requiring any Visa sponsorship.
About the Role - Required Skills & Experience
2-4 years of Product Owner experience on an Agile Scrum team.
2-4+ years of data experience including data warehouse, data roadmaps, data strategy, data pipelines, data management.
Jira or Tableau experience.
Azure DevOps experience (or AWS or GCP)
Working knowledge of risk management, loss control management and coordinating vendor relationships
Thorough understanding of Vision/Roadmap creation, Portfolio/Program/Team Backlog creation, refinement and prioritization
Proficient understanding of XML/JSON based APIs, Cloud Technologies, Service Virtualization, Test Data Management, and Data Driven Decision making
Working knowledge of the Agile/SAFe Lean enterprise concepts and best practices and how they are applied in the workplace
Experience working within a matrix organization, collaborating with business stakeholders, user experience teams, project managers, product managers, developers and others
Requires one of the following Agile Certifications:
Professional Scrum Product Owner (PSPO)
Certified Scrum Product Owner (CSPO-PO)
SAFe Product Owner/Product Manager (POPM)
SAFe Agile Product Management (APM)
What You Will Be Doing
Act proactively to consistently deliver on commitments with little supervision
Analyze and communicate customer requirements to provide innovative solutions and recommend system, product and process enhancements
Identifies, evaluates and introduces new approaches/technology to use in product development
Explore alternative ways to view and solve problems to achieve results beyond what is required
Leverage innovation tools, creative processes, and diverse cross-functional experts to generate ideas
Focus on constantly improving processes, products, and services and exploring innovative ways to do the job
Takes advantage of opportunities to try unique ways of doing things and tests promising ideas to find new solutions
Asks provocative questions to understand current practices and the customer's experience before moving to problem solving
Seeks to understand and experience the full array of stakeholders' (eg, internal partners, suppliers, customers) behavior, needs, concerns, and desires to unlock new opportunities for innovation
Communicates potential benefits of new ideas to stakeholders
Influences others by creating a participative, empowered environment to gain acceptance of ideas or plans using appropriate interpersonal styles and methods
Takes immediate action when confronted with a problem or when made aware of a situation
Work collaboratively with the Program/Product Managers to advise on the creation and partners to communicate product road map initiatives to the teams that result in great experiences for our customers
Create novel solutions with measurable value for existing and potential customers (internal or external)
Measure product performance using key information, processes and systems to ensure accountability for achieving business results
Product Owner
Owner Job In Dallas, TX
DLRdmv™ creates and deploys innovative Title & Registration technology and Governmental Compliance solutions to the Automotive Industry. DLRdmv provides an exciting, entrepreneurial work environment for individuals interested in being a part of a growing company that is fully committed to serving its customers.
Job Description:
We are seeking an experienced Product Owner to bridge the gap between business needs and development teams for our Automotive Title and Registration Systems. The ideal candidate will work closely with cross-functional teams, including development, operations, and product divisions, to deliver features and enhancements, resolve issues, and manage the product lifecycle effectively.
This role demands strong problem-solving skills, experience in Agile methodologies, and the ability to communicate technical solutions to diverse audiences. Intermediate SQL skills are highly valued, with familiarity in ASP.NET C#, Angular, or AngularJS considered a bonus.
Major Responsibilities:
Lead product ownership and prioritization for development teams.
Strong background in defining UI/UX requirements for Web Software
Collaborate with operations and stakeholders to deliver requested features and enhancements.
Manage backlog, resolve defects, and prioritize tasks based on stakeholder input.
Facilitate Agile ceremonies, including daily scrums, sprint planning, demos, and retrospectives.
Oversee end-to-end and user acceptance testing (UAT), defining test steps for QA and ensuring story/epic acceptance.
Administer work queues in Jira, including sprint creation, task management, and bug tracking.
Monitor development team velocity and project delivery estimates.
Provide technical and product support by diagnosing issues and recommending solutions or workarounds.
Identify opportunities for optimization, redesign, or enhancements to support business units.
Analyze current and future states of projects to identify inefficiencies and recommend improvements.
Write user manuals and documentation for workflows, operating procedures, and coding logic.
Communicate updates, findings, and project statuses to diverse audiences, including management, customers, and field operations.
Qualifications:
BA/BS/MBA preferred.
4+ years of experience in Product Management or Product Ownership.
Experience in the automotive industry is preferred; Automotive Title and Registration understanding is a bonus.
SQL proficiency.
Familiarity with ASP.NET C#, Angular, or AngularJS is a bonus.
Experience using Jira for backlog management.
Highly organized, self-motivated team player.
Strong analytical and critical-thinking skills.
Effective communicator capable of working with technical and non-technical teams.
DLRdmv offers a competitive salary and a comprehensive benefits package including life, medical, dental, vision, and more.
DLRdmv is an EEO Employer. We sincerely appreciate your interest and will carefully evaluate your qualifications for employment. Be assured your opportunity for employment with our company will be based only on your merit without regard to race, color, religion, sex, age, national origin, mental or physical disability, or any other factor unrelated to job requirements.
Sales Marketing Manager
Owner Job In Dallas, TX
:
PHASIUM/Megmeet USA, Inc. is an ISO 13485 certified manufacturer specializing in developing high-performance power solutions for complex medical devices. Our products include standard and custom power supplies, battery chargers, docking stations, and battery packs designed with state-of-the-art power conversion techniques and superior thermal management.
Industry:
Appliances, Electrical, Electronics Manufacturing, Medical Power Supplies and Telecommunication
Role Description:
This is a full-time on-site role for a Sales Marketing Manager at Megmeet USA, Inc. in Dallas, TX.
Job Description:
The ideal candidate will have similar or prior experience in the electrical, manufacturing and engineering industry (similar title or position as manager). The candidate will be focused and goal-orientated and lead initiatives to generate and engage with business partners to build new business for the company. They should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy.
Responsibilities include but are not limited to:
New business development
Contract and manage independent sales representatives
Provide input to product development and manage
New Product Roadmaps
based on evaluation of market and industry trends including an analysis of competitive products and services
Based on customer SOW's, PRDs and other product specifications develop and submit detailed proposals for custom power products including unit production cost models, development NRE, compliance testing, etc.
Assist and support product design as an interface between Megmeet engineering and customer engineering and operations including assisting project management by supporting project schedules, project action items and participation in project meetings and conference calls
Assist and support operations as the lead customer contact for negotiating OEM supply contracts, NDA's and other legal documents
Support in developing marketing documents and communications plans as needed
Travel is required throughout the territory and to other national and international locations. Prudence and common-sense decisions are expected when making travel plans and expenses considered extravagant or unnecessary may not be approved.
Devise and direct marketing and communications plans and strategies for standard and custom products including product announcements, on-line advertising, web site management, web site SEO, collateral, announcements, white papers, etc.
Identify short and long-term growth impediments based on market wants and needs and recommend options and courses of action to overcome
Prepare an annual marketing budget to include activities and event schedules and provide metrics for measuring results
Qualifications:
Education: Bachelor's degree or equivalent experience; sales, marketing, mechanical or electrical
Experience: Sufficient industry related business development or marketing related experience (proven knowledge and execution of successful development strategies) and/or relevant knowledge or working experience in Electrical Engineering, Telecommunication or Medical Power Supplies
Communication Skills: Exceptional oral and written communication skills and interpersonal skills
Compensation and Employee Benefits
Competitive salary and bonus structure.
Comprehensive retirement plan.
Health, vision, and dental insurance coverage.
Note: Visa sponsorship is not available for this position.
OSP Division Manager
Owner Job In Allen, TX
We're Hiring: OSP Engineering Division Manager | Allen, TX
Cyient Inc. is seeking an experienced OSP Engineering Division Manager to join our team in Allen, TX, supporting our AT&T Project. This role requires strong expertise in OSP design for both copper and fiber networks, experience managing customer accounts, and a proven track record in team leadership.
Why Join Us?
At Cyient, we value professionals who are passionate about OSP engineering and leadership. This role provides an opportunity to lead a high-performing team, drive operational success, and develop long-term leadership skills in a collaborative environment.
Key Responsibilities
Lead and guide local and global OSP engineering teams working on AT&T projects.
Oversee engineering design, field surveys, and project delivery to ensure efficiency.
Manage project stability, resource deployment, and customer account growth.
Provide technical expertise on FTTP, FTTN, HFC, CATV, Small Cell, and other telecom deployment technologies.
Develop proactive proposals, identify business opportunities, and collaborate with Sales and BD teams.
Maintain strong customer relationships by engaging with regional offices and attending governance meetings.
Take ownership of P&L responsibilities, revenue forecasts, and operational efficiency.
Identify and mitigate project risks while maintaining project timelines and quality.
Qualifications
Five to eight years of OSP Engineering experience.
Two or more years in a leadership or supervisory role.
At least one year of experience handling Right-of-Way, easements, or local permitting.
Hands-on experience with AutoCAD, MicroStation, and telecom design tools.
Strong knowledge of AT&T projects, including IFP, ASE, BAU, and JPA, as well as telecom applications such as ARAMIS, WALDO, MIC, CFAS, and JAM.
Experience with Frontier applications such as FROGS, VARASSET, SITETRACKER, DPI, and INFINIUM is a plus.
Ability to optimize processes, lead teams, and drive results in a fast-paced environment.
Willingness to travel up to 25 percent.
This is a great opportunity for an OSP professional looking to advance their leadership skills and contribute to a growing, innovative team. If you are interested, you can apply today.
MarTech Product Owner
Owner Job In Irving, TX
Why you'll love this job:
sits within Global Engagement supporting the Marketing team and their IT products.
The role is fast paced and demanding but its also rewarding and fun
if you're highly organized collaborative a team player and not afraid to jump in and make an immediate impact this is a great role for you.
You'll be responsible for leading planning and coordination of all Marketing IT products including the building and supporting the Marketing Technology strategy within Marketing.
What you'll do:
As noted above this list is intended to reflect the current job but there may be additional essential functions and certainly non-essential job functions that are not referenced.
Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so observing of course any legal obligations including any collective bargaining obligations. -
Participates in the creation of Product Vision and Product Strategy tied to Portfolio goals
Leverages their technical knowledge of A/B testing product architecture continuous deployment process DevOps practices data models and analytics querying languages tools supporting automation/metrics and other technologies in support of the products/services owned
Communicates regularly on objectives and key results OKRs product roadmap planned development upcoming releases and areas requiring leadership's attention
Coordinates with other Product team members to manage product dependencies and increments of value - Performs continuous product discovery and offers valuable solutions that align to Product OKRs -
Understands the budgetary implications related organizational constraints in factoring areas of focus
Uses data to define baselines measure outcomes share insights order backlog items etc.
Conducts competitive benchmarking presents new technologies/solutions identifies unmet/underserved need
Defines and maintains a healthy backlog operating consistently in adopting organizational standards and presents the backlog items with squads and external team members
Seeks input from product process and technology areas and balances time-sensitive improvements needed for maintaining both technical and product health
Collaborates with various internal team members i.e. UX Technology Vendors Risk Compliance Security and influences leaders and peers on product strategy
Practices agility in discovering and delivering value continuously
Minimum Qualifications
Education Prior Job Experience:
Bachelor's degree in related field plus 3 years of experience in Product Management/ Delivery ex: product analyst user researcher product owner etc. or 5 years of equivalent Product Management/Delivery experience
Preferred Qualifications - Education Prior Job Experience:
Experience determining Product Market fit and defining a Go-to-Market strategy
Demonstrate familiarity with Agile Product Management tools
Experience working with technology and tools in the MarTech landscape
Skills Licenses Certifications:
Relevant certifications in Product Management/Product Delivery field
Has strong knowledge/expertise of product domain including the business model constraints regulations user experiences etc.
Pay Range: $55-65/hr The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
Product Owner
Owner Job In Dallas, TX
We are seeking a highly motivated and experienced Product Owner to lead data initiatives within our Wealth Management team. The ideal candidate will have a strong background in data management, cloud technologies, and wealth management while effectively bridging the gap between business and technical stakeholders. This individual will drive product vision, define requirements, and ensure successful execution of data modernization and migration projects.
Key Responsibilities:
Define and own the product vision and roadmap for data-related initiatives, ensuring alignment with business goals.
Act as the primary liaison between business, technology, and stakeholders, translating business needs into actionable product requirements.
Lead SQL Server DB, AWS, and Snowflake data migration/modernization initiatives, prioritizing features and deliverables.
Collaborate with engineering teams to ensure the successful execution of data strategies and solutions.
Identify and mitigate risks and dependencies to keep projects on track.
Define and track KPIs and success metrics, ensuring product value delivery.
Conduct market and industry research to enhance data capabilities within Wealth Management.
Facilitate user acceptance testing (UAT) and ensure high-quality product releases.
Train and support internal teams on product features and data best practices.
Qualifications:
Bachelor's degree in Computer Science, Information Systems, or a related field.
10+ years of IT experience, with 5+ years in data management, product ownership, or project management.
Strong understanding of wealth management industry trends and data technology.
Proven experience in SQL Server, AWS, Snowflake, and data migration projects.
Excellent communication skills, with the ability to engage both technical and non-technical stakeholders.
Expertise in Agile methodologies and product lifecycle management.
Ability to prioritize features and manage backlogs effectively.
Strong analytical and problem-solving skills with a data-driven decision-making approach.
License Owner, Dallas
Owner Job In Dallas, TX
Passionate about soccer AND about business? Stranger Soccer is expanding to key cities around the world. We are looking for a License Owner to open and operate the Stranger Soccer business in Dallas.
This is not your traditional management job - it is truly built for someone that wants to own and operate their own business (that happens to make the world's greatest sport accessible to everyone). This role is ideally suited for an adventurous and soccer-passionate entrepreneur.
Sounds Like You?
As a next step, please visit ********************** and particularly the section Bring Stranger Soccer to your City to learn more about this dynamic opportunity. If it appears to be a fit, and you wish to learn more, please fill out the form there to officially express your interest. Be sure to download and explore the Stranger Soccer mobile app as well.
Responsibilities
Bring the Stranger Soccer brand and business to life for the assigned city
Recruit, train, and lead a small central team (2-3 persons) as well as a few freelance Official Hosts (game hosts) to kick off the operation
Identify and secure prime slots at football venues to run Stranger Soccer games
Engage in creative sales and marketing digital and hands-onto ensure that customers are introduced to the platform as a convenient and preferred way to play
Oversee a schedule of games, ensuring customers are delighted with each game they play, and keep coming back for more
Take advantage of the strong backing and direction of Singapore headquarters, where an operations and technology team is ready to support you.
You should have
A passion for soccer, and a strong connection to your local soccer scene
A business background, ideally in management and customer service
An entrepreneurial background or spirit
A commitment to owning, driving, and scaling the Stranger Soccer brand in the assigned market
A hunger to succeed: financial compensation for this role will be proportionate to hard work, business acumen, and effectiveness.
About Stranger Soccer
With 3.5 billion football enthusiasts in over 200 countries, football is the most popular sport in the world. But why don't more people play it? Stranger Soccer (**********************) makes playing football as easy as going for a jog or to the gym. Browse dozens of games on its acclaimed Mobile App. Book a slot. Turn up and play.
Incorporated in 2017, Stranger Soccer has quickly transformed the sports & recreation scene in Singapore. In a few short years, it has grown to be the #1-way people play football and futsal in the country, amassing tens of thousands of registered users purchasing thousands of slots every week. Whether you call it Fussball, Fútbol, Calcio, or anything else, the world now awaits.
Our Mission
To make playing football as easy as going for a jog.
Our Vision
A world in which playing football is as popular and widespread as watching football.
Got what it takes?
We look forward to meeting you.
Casualty Claims Process Owner
Owner Job In Plano, TX
Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
Description
We're looking for a Claims Process Owner to drive Medical Specials Accuracy. This role involves working with teams to enhance processes, stay updated on industry trends, and ensure claim accuracy.
In this role, you will get to:
* Innovate: Identify and implement process improvements.
* Lead: Introduce new tools to stay ahead of industry trends.
* Impact: Explore Ensure accurate Casualty claims.
Ideal Candidate:
* Expertise: Knowledge of third-party medical billing trends.
* Skills: Proficiency in medical bill coding and pricing.
* Organization: Project manage national implementations.
Responsibilities
* Fully owns and is accountable for delivering results and strategy for end to end lower complexity process, complex process step, cross line of business process step, or multiple process steps to drive to a best in class state.
* Has a high degree of understanding of technical content and business knowledge in all relevant business /claim process areas.
* Provides the insight needed to support the end to end strategy. Demonstrates advanced structured problem solving skills and systems thinking to identify root causes and develops understanding of systemwide impact to claims processes/performance.
* Leverages data to drive decision making and develops other alternative approaches in the absence of data to inform direction / quality of solution while understanding process performance at a granular level through a combination of a deep insight into metrics and process observations.
* Proactively assesses the operational health of the end to end process or process step(s), including competitive positing/benchmarking, and develops action plans to address gaps/opportunities as needed.
* Prioritizes work and plans effectively for high complexity operational change management and implementation of designed solutions within one or more end to end workflows or core processes.
* Implements solutions across the field organization with managerial direction.
* Build strong relationships with enablers/stakeholders through collaboration and influence decision making at varying levels of the business operation. Develops own strategic thinking by partnering with leadership to understand complex issues.
* Independently and expertly develops process maps for their process(es) leveraging technical process mapping tools and strategically communicates findings/monitoring results to stakeholders.
Qualifications
* Advanced knowledge of Casualty claims handling practices and process improvement.
* Demonstrates advanced understanding of third-party medical billing trends and drivers including medical bill coding and pricing methodologies.
* Ability to collaborate with data offices, analytics and other groups to understand trends, develop and implement solutions that drive results.
* Demonstrates superior claims/process knowledge/experience
* Advanced business operations knowledge to include understanding the function`s value chain and market conditions
* Displays a solid understanding of the function`s strategy (ie:Claims) and ensures strong alignment with the process(es) owned
* Proven ability to manage the process life cycle for multiple processes of varying complexity, as part of implementing business process changes
* Advanced presentation, communication, organizational, influencing, and relationship management skills
* Proven success leading change initiatives while establishing and maintaining effective relationships
* Displays strong research, problem solving, analytical, and critical thinking skills
* Knowledge of available data sources/elements and associated strengths and shortcomings
* Strong understanding of process mapping tools; can build process maps with no direction, and can help inform best practices in process mapping technology
* Solid knowledge of database software preferred
* Knowledge of business intelligence tools preferred
* Competencies typically acquired through a bachelor`s degree or equivalent experience
* Advanced degree preferred
* In addition, a minimum of 9 years of advanced leadership in claims process, operations, or project management
* Similar experience in a field directly related to the applicable process would be considered
About Us
As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.
At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.
We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
* California
* Los Angeles Incorporated
* Los Angeles Unincorporated
* Philadelphia
* San Francisco
Partnership for Large FB Page Owners
Owner Job In Arlington, TX
ATIA Holding is a group of three companies: ATIA Ltd, ATIA Consulting and USA Inside.
Websites: ******************* ******************
LinkedIn:
**********************************************
*****************************************
ATIA Ltd
Website: ***********
ATIA Ltd is multinational company which has 2 main sectors:
-First sector: ISO Standards - which includes:
1. ISO Implementation
2. ISO Consultation
3. ISO Certification
-Second sector: Software Development
1.Developing applications for all technologies and platforms
2.Enterprise Resource Planning (ERP),
3.Customer Relationship Management System (CRM),
4.Learning Management System (LMS),
5.Document Management System (DMS),
6. Service Desk Plus (SDP),
7.Service Management Systems (SMS),
8.Business Continuity Management Systems (BCMS),
9.Information Security Management Systems (ISMS),
ATIA Consulting
Website: **************************
The areas of operation for ATIA Consulting company are:
1. Design and implementation of information systems which include Service Desk solutions, Learning Management Systems, testing of information security of information systems and other information systems
2. Certification from the 'Best Management Practises' for IT Service Management frameworks which include: ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV
3. Implementation, certification, testing and maintenance of Management systems for the management of quality, IT services and information security, including: ISO 9001, ISO 14001, HACCP, ISO/TS 16949, ISO 17025, OHSAS 18001, ISO 20000, ISO 22000, ISO 22301, ISO 27001, ISO 27005, ISO 31000, ISO 50001
Job Description
We are looking for bloggers, FB page administrators, and Marketing Managers to attract and interact with targeted virtual communities and networks users. The goal is to gradually achieve superior customer engagement and intimacy, website traffic, and revenue by strategically exploiting all aspects of the social media marketing roadmap.
The main task is to promote our website: ****************** and to increase number of visitors in a very short time.
Qualifications
You must own a large Facebook Page (at least 50,000 likes)
Excellent Social Networking Skills
Permission to work in USA, UK, or Canada
Additional Information
All your information will be kept confidential according to EEO guidelines.
For more information, please visit our websites:
******************
******************
***********
Partnership for Large FB Page Owners
Owner Job In Arlington, TX
ATIA Holding is a group of three companies: ATIA Ltd, ATIA Consulting and USA Inside. Websites: ******************* ****************** LinkedIn: ********************************************** ***************************************** ATIA Ltd
Website: ***********
ATIA Ltd is multinational company which has 2 main sectors:
-First sector: ISO Standards - which includes:
1. ISO Implementation
2. ISO Consultation
3. ISO Certification
-Second sector: Software Development
1.Developing applications for all technologies and platforms
2.Enterprise Resource Planning (ERP),
3.Customer Relationship Management System (CRM),
4.Learning Management System (LMS),
5.Document Management System (DMS),
6. Service Desk Plus (SDP),
7.Service Management Systems (SMS),
8.Business Continuity Management Systems (BCMS),
9.Information Security Management Systems (ISMS),
ATIA Consulting
Website: **************************
The areas of operation for ATIA Consulting company are:
1. Design and implementation of information systems which include Service Desk solutions, Learning Management Systems, testing of information security of information systems and other information systems
2. Certification from the 'Best Management Practises' for IT Service Management frameworks which include: ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV
3. Implementation, certification, testing and maintenance of Management systems for the management of quality, IT services and information security, including: ISO 9001, ISO 14001, HACCP, ISO/TS 16949, ISO 17025, OHSAS 18001, ISO 20000, ISO 22000, ISO 22301, ISO 27001, ISO 27005, ISO 31000, ISO 50001
Job Description
We are looking for bloggers, FB page administrators, and Marketing Managers
to attract and interact with targeted virtual communities and networks users.
The goal is to gradually achieve superior customer engagement and intimacy,
website traffic,
and revenue by strategically exploiting all aspects of the social media marketing roadmap.
The main task is to promote our website:
******************
and to increase number of visitors in a very short time.
Qualifications
You must own a large Facebook Page (at least 50,000 likes)
Excellent Social Networking Skills
Permission to work in USA, UK, or Canada
Additional Information
All your information will be kept confidential according to EEO guidelines.
For more information, please visit our websites:
******************
******************
***********
Owner Veterinarian
Owner Job In McKinney, TX
Own Your Own Small Animal Hospital -- $450K Private Owned, modern small animal clinic in McKinney is ready for a new DVM owner. This profitable, small animal clinic opened less than 2 years ago and is fully stocked and has grown a large patient base. With production as a solo doctor practice hovering between $800-1million, this is an opportunity to pay yourself a salary of $150K and still earn a profit 100K+ yearly. Due to health/personal reasons, the owner is being able to sell quickly. If helpful, the exiting owner would help facilitate a seamless transition to help coordinate vendor relationships, HR management, marketing, supply and technology support so you're able to step in and focus on the medicine. When you'd need $500K plus to build out your own practice, this is an incredible opportunity to get a turn key practice in the $400s. Reach out!
Email for more information: ********************
We look forward to hearing from you!
DVM Veterinary Partner & Hospital Equity Owner
Owner Job In Dallas, TX
At PriorityPet, our goal is to make an impact on the health and wellness of pets in the community. In fact, our Core Values are (quite literally) written with PETS in mind: Passion, Engagement, Trust and Service. We pride ourselves on maintaining a culture of open communication and collaboration to deliver innovative solutions in today's ever-changing veterinary environment.
Together, we want to partner with veterinarians to help build a network of Urgent Care practices across the country - tell us where you want to build your practice, and we will provide you with the full support to make it happen for $0 out-of-pocket. This is your chance to become a practice owner without any of the headache!
Job Description
We are seeking talented and entrepreneurial Veterinarians to partner with us and become Medical Directors in a practice that we will build together. We're offering immediate ownership/equity opportunities with no out-of-pocket cost!
We will provide you with a brand-new building and the state-of-the-art equipment needed to allow you to deliver world-class medicine. Location is completely flexible - let us know where you want to build!
This is a prime opportunity to take the next step in your career; become a practice owner and as leader in your hospital, build the culture that you have always envisioned. Most importantly, we emphasize and provide medical autonomy to all our practices since you are the experts in medicine. Our role is to provide the business support and solutions to help you, and your practice, succeed.
To learn more about us, please visit our website at *********************************
We offer our Veterinarians:
* Competitive compensation with generous Sign-on and Performance bonuses
* Ownership/Equity opportunities with no out-of-pocket cost
* Comprehensive Benefits (100% employer paid medical premiums, liability coverage, paid licensing/fees including DEA, CE allowance, employee assistance program & VIN membership. Optional enrollment in Dental, Vision, Life, 401K w/ company match, pet care discounts and more!)
* Student Loan and Relocation Assistance
* PTO, parental leave, and company holiday package
* Work-life balance, Flexible Scheduling and no overnights: We are family friendly, and your mental health is important to us. We appreciate the importance of maintaining a healthy life outside of our work family
* DVM Mentor Network
Qualifications
* Doctorate in Veterinary Medicine (or equivalent) from an accredited university, and an active veterinary state license
* 3+ Years of Veterinarian Experience
* Current DEA License/USDA Accreditation or obtained upon hire
* Compassionate leader with the experience and willingness to manage a team and promote a positive clinic culture as it aligns with Alliance Animal Health's core values
* Effective communicator with a drive to provide the highest quality medicine and mentor other veterinarians to do so as well
Additional Information
WE ARE A DRUG-FREE, EQUAL OPPORTUNITY EMPLOYER.
Company Policy & Federal & State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin
DVM Veterinary Partner Hospital Owner
Owner Job In Dallas, TX
span id="spandesc"div We are looking to hire an Associate Veterinarian to join our team. br//div/spanbr/span id="spanreq"h3Requirements/h3ul style='margin:0px; color:rgb(68, 69, 69); font-family:"Helvetica Neue", Arial, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)'li style="margin-top:0px"span class="size" style="font-size:13.
3333px"Doctorate in Veterinary Medicine (or equivalent) from an accredited university, and an active veterinary state license/spanspan class="size" style="font-size:13.
3333px"br//span/lili style=""span class="size" style="font-size:13.
3333px"5+ Years of Veterinary Experience/spanspan class="size" style="font-size:13.
3333px"br//span/lili style=""span class="size" style="font-size:13.
3333px"Current DEA License/USDA Accreditation or obtained upon hire/spanspan class="size" style="font-size:13.
3333px"br//span/lili style=""span class="size" style="font-size:13.
3333px"Compassionate leader with the experience and willingness to manage a team and promote a positive clinic culture as it aligns with Alliance Animal Health's core values/spanspan class="size" style="font-size:13.
3333px"br//span/lili style="margin-bottom:0px"span class="size" style="font-size:13.
3333px"Effective communicator with a drive to provide the highest quality medicine and mentor other veterinarians to do so as well/spanbr//li/ul/spanbr/span id="spanben"h3Benefits/h3ul style='color:rgb(68, 69, 69); font-family:"Helvetica Neue", Arial, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)'li style="margin-top:0px"span class="size" style="font-size:13.
3333px"Competitive compensation with generous Sign-on and Performance bonuses/spanspan class="size" style="font-size:13.
3333px"br//span/lili style=""span class="size" style="font-size:13.
3333px"Ownership/Equity opportunities with no out-of-pocket cost/spanspan class="size" style="font-size:13.
3333px"br//span/lili style=""span class="size" style="font-size:13.
3333px"Comprehensive Benefits (100% employer paid medical premiums, liability coverage, paid licensing/fees including DEA, CE allowance, employee assistance program amp; VIN membership.
Optional enrollment in Dental, Vision, Life, 401K w/ company match, pet care discounts and more!)/spanspan class="size" style="font-size:13.
3333px"br//span/lili style=""span class="size" style="font-size:13.
3333px"Student Loan and Relocation Assistance/spanspan class="size" style="font-size:13.
3333px"br//span/lili style=""span class="size" style="font-size:13.
3333px"PTO, parental leave, and company holiday package/spanspan class="size" style="font-size:13.
3333px"br//span/lili style=""span class="size" style="font-size:13.
3333px"Work-life balance, Flexible Scheduling and no overnights: We are family friendly, and your mental health is important to us.
We appreciate the importance of maintaining a healthy life outside of our work family/spanspan class="size" style="font-size:13.
3333px"br//span/lili style="margin-bottom:0px"span class="size" style="font-size:13.
3333px"DVM Mentor Network/spanspan class="size" style="font-size:13.
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Entrepreneur/Small Business Owner
Owner Job In Dallas, TX
Company Highlights
Our client is a growing network of business owners and local offices that consists of over 50 successful B-Corp certified real estate photography businesses launched through a shared ownership model that generates wealth and empowers freedom. (This opportunity is to become a business owner, not a photographer.)
These businesses are locally owned and operated which makes for a highly personalized experience for each and every local client.
A faith-based, philanthropic business with a global impact - through media editing operations, each business has a direct link to employing people rescued from human trafficking or who are at severe risk of exploitation.
Benefits and Features
Competitive revenue share with business ownership
Flexible Schedule as you are the owner
Local to your city
Full Training Program
Professional Business Coach who has built and scaled the business you are setting out to build
The Role You Will Play
This is a business ownership opportunity that would allow you to achieve the ultimate balance between financial success and meaningful work where you - the business owner - can make a positive social impact on the community.
This opportunity isn't your typical nine-five job; it is very non-traditional as you are starting a business with a business partner.
The Executive Team based at the corporate headquarters handles all the back office, AP/AR, IT, billing, marketing collateral, as well as the editing of photos/videos thru a global in-house editing team (offering a 24 hour turnaround), allowing you - the business owner - to do what you do best = grow the business.
Community Highlights
Businesses expanding to San Antonio, TX; Dallas/Fort Worth, TX; Jacksonville, FL; Columbus, OH; Milwaukee/Madison, WI; Indianapolis, IN; Boston, MA; Salt Lake City, UT; St. Louis, MO; Fort Lauderdale, FL; Miami, FL.
Hit the ground running in these cities with an established book of prospective clients.
Your local area is your playground.
Background Profile
Entrepreneurial spirit and drive
Comfort with business ownership workstyle
Superior communication skills
Strong ability to build relationships
Desire to support a mission-driven business and make an impact both locally and globally
Faith-based background a plus, though not required
Ability to financially contribute a small monetary foundation to start the business - covers all the costs of materials, tools, technology and establishing a business
Major Incident Process Owner
Owner Job In Dallas, TX
Major Incident Process Owner - (838291) Description WHY UT SOUTHWESTERN?With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! JOB SUMMARYThis position is responsible for the overall design, implementation, and governance of the Incident and Major Management practices. Responsible for designing effective standards, processes, policies and documenting workflows, procedures, and guidelines. Responsible for coordinating with various technical teams, communicating with stakeholders, and ensuring timely resolution of critical incidents to minimize impact on business operations. Further, this role will also coordinate with technical functional leaders to ensure business continuity and disaster recovery activities are documented, implemented, and tested. This position is eligible for a hybrid work schedule. Candidates must be in the Dallas/Ft. Worth metroplex or be willing to relocate.
BENEFITSUT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
PPO medical plan, available day one at no cost for full-time employee-only coverage
100% coverage for preventive healthcare-no copay
Paid Time Off, available day one
Retirement Programs through the Teacher Retirement System of Texas (TRS)
Paid Parental Leave Benefit
Wellness programs
Tuition Reimbursement
Public Service Loan Forgiveness (PSLF) Qualified Employer
Learn more about these and other UTSW employee benefits!
EXPERIENCE AND EDUCATIONRequired
EducationBachelor's Degree in Computer Science, IT, Business, or related field or relevant experience.
Experience5 years proven experience as an Incident and/or Major Incident Manager, Process Owner or in a similar role within a SaaS or technology-driven environment.
PreferredJOB DUTIES
Optimized process design to meet the desired results by establishing the procedures, creating process flow and determining the metrics to measure the performance.
Works with the ITSM Center of Excellence (COE) to align Incident and Major Incident Management practices with business goals and ITIL best practices and ensure adherence to governance and compliance standards and policies.
Works with IR Organization Change Management and Training Teams to develop and deliver awareness and training to stakeholders.
Defines and identify key performance indicators (KPIs). Creates and enforces policies and procedures. Measures the effectiveness and performance of the Incident and Major Incident Management practices.
Creates and updates reporting and reporting standards; communicates to various stakeholders and level of leadership. Holds weekly and/or monthly review meetings with appropriate stakeholders and business units.
Acts as the Single Point of Contact for all Major Incidents across UTSW for the stakeholders.
Collaborates and works with other ITIL/ITSM practices Process Owners, Service Owners, and Service Managers to ensure resolutions, integrated communications, and best practices.
Maintains high levels of service quality and minimizes the impact of Incidents and Major Incidents on business operations.
Focus on strategic planning and leads continuous improvement efforts of the Incident and Major Incident Management practices. Reviews existing and proposed plans for recoverability effectiveness and identify opportunities for improvement.
Provides strategic direction and guidance for the process team.
Coordinates and works as a team with Problem Management Process Owner for Root Cause Analysis (RCA) by conducting a review meeting with relevant stakeholders to identify the triggers for the Major Incidents, what caused them, and how to prevent them from happening in the future.
Educate and train IT members in practices of technology risk disaster recovery planning.
Performs other duties as assigned.
SECURITY AND EEO STATEMENTSecurity This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.EEO StatementUT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status. Primary Location: Texas-Dallas-5323 Harry Hines BlvdWork Locations: 5323 Harry Hines Blvd 5323 Harry Hines Blvd Dallas 75390Job: Information TechnologyOrganization: 522005 - IR Ops and Constituent ExpSchedule: Full-time Shift: Day JobEmployee Status: RegularJob Type: StandardJob Posting: Mar 19, 2025, 3:26:37 PM
Owner Experience Representative
Owner Job In Dallas, TX
Join a global leader in private aviation, offering access to an ultramodern fleet of private aircraft through fractional ownership, leasing and jet cards. Together, our employees in North America and Europe work to provide Flexjet aircraft Owners with the finest experience in premium private jet travel.
Flexjet is currently seeking qualified candidates to join our team as an Owner Experience Representatives. This position represents Flexjet in a positive and professional manner while serving as the primary contact for clientele and creating a positive environment to exceed customer expectations. Primary role will be assisting flight crews and clientele in the fulfillment of their requirements. Under direct supervision, the Owner Experience Representative performs assigned tasks related to providing services for company operated aircraft.
DUTIES & RESPONSIBILITIES
* Provide world-class service during every interaction with our clientele to develop and maintain long term relationships
* Greet clientele and crew members in a friendly, professional manner and maintain appropriate continuous assistance as necessary to ensure good customer relations
* Check in and register clientele, determine their specific needs and ensure proper follow up
* Coordinate customer service order requests including catering, transportation, entertainment reservations, etc.
* Work closely with operations/internal departments to resolve conflicts and serve as an owner advocate when appropriate
* Ensure a pleasant and clean work environment and guest waiting areas
* Periodically inspect and organize facilities and replenish amenities and beverages
* Contribute and participate in any customer appreciation and promotional events, such as birthdays or anniversaries
* Dispatch responsibilities - such as coordinating services between crew members and line service personnel
* Transport crews and passengers to local hotels and/or airport terminal as needed
* Initiating emergency response procedures when required
* Other duties as assigned
EDUCATION & EXPERIENCE
* High school graduation
* Previous experience in a customer service environment; high end customer service industry or hospitality experience preferred
* Ability to comprehend and perform basic math calculations with minimal errors
* Proficiency with Microsoft Office Suite Applications (Word, Excel, & Outlook)
* Knowledge of use and operation of standard office equipment
* Previous aviation experience desired
REQUIRED SKILLS & QUALIFICATIONS
* Strong working knowledge of customer service principles and the Flexjet service philosophy
* Excellent interpersonal, verbal, and written skills are necessary to perform job at the expected level
* Must have a strong attention to detail, organizational skills, and the ability to prioritize multiple tasks
* Successful candidate must be able to respond calmly and handle many customer demands in a fast paced environment
* Ability to work in a team atmosphere to anticipate clientele or crew member needs or to resolve problems quickly
* Candidate should work well in a fast-paced environment and be flexible to the changing needs of the business
SCHEDULE
* Ability and willingness to work nights, weekends, holidays, and overtime as required #LI-MM1
Flexjet is an equal-opportunity employer. We aim to choose individuals who have the highest integrity; those who personify genuine concern for customers and fellow employees alike. More than anything, we look for individuals who grasp the importance of trust in an employer/employee relationship.