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Owner/Operator skills for your resume and career

Updated January 8, 2025

4 min read

Quoted Experts

Robin Jarvis,

Randy Myer

Below we've compiled a list of the most critical owner/operator skills. We ranked the top skills for owner/operators based on the percentage of resumes they appeared on. For example, 56.7% of owner/operator resumes contained cdl as a skill. Continue reading to find out what skills an owner/operator needs to be successful in the workplace.

15 owner/operator skills for your resume and career

1. CDL

Here's how owner/operators use cdl:

Owned and operated semi; CDL Class A license; Loads consisted of dump, van, refer, and tanker
Trained in response to emergency situations related to CDL Owner Operators, physical ability necessary to load and unload cargo.

2. PET

Here's how owner/operators use pet:

Leveraged solid exposure to veterinary medicine to recognize medical problems and direct owners in seeking veterinary care for the pet.
Managed end to end business operations including hiring, scheduling visits, conducting customer consultations and performing pet visits.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how owner/operators use customer service:

Own and operate business services company offering virtual administrative assistance, email and chat based customer service/support and travel planning.
Initiated a start-up remodeling business that provided custom craftsmanship for homeowners with particular consideration paid to excellent customer service.

4. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how owner/operators use payroll:

Staff management, payroll and interface with Homeland Security for acquisition of legal documented workers.
Designed and implemented spreadsheet-based tools to monitor profit/loss and payroll.

5. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how owner/operators use human resources:

Provided accurate and organized cross-functional service in business administration/human resources, accounts payable/receivable, training, public relations and sales.
Implemented turnaround procedures, performed Human Resources and program, clinical compliance activities and functional assessment.

6. Windows

Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.

Here's how owner/operators use windows:

Work Independently as a computer technician supporting local windows users with printer, wireless networking and various hardware/software computer issues.
General Contractor specializing in windows and handyman services

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7. Inventory Control

Here's how owner/operators use inventory control:

Developed and enhanced all aspects of the business including customer service/ sales/hiring/ training/ inventory control/ customer service/ advertising/ and contract negotiations.
Maintain strict inventory control program to ensure product levels are accurate, turn-over is sequenced properly, and spoilage/shrinkage is minimal/non-existent.

Select Skills To Add To Your Resume

CDL

PET

Customer Service

Payroll

Human Resources

Windows

8. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how owner/operators use business development:

Directed all operations for remodeling construction company including financial management, budgeting, staffing, business development, and project management.
Provided professional guiding services to clients Managed all aspects of client acquisition, marketing and business development Managed employees and contractor relations

9. Mowing

Here's how owner/operators use mowing:

Started working unofficially since 1988 plowing private residential properties and eventually graduated to mowing and maintenance.
Established an exceptional lawn maintenance business specializing in lawn mowing and offering basic landscaping services.

10. Business Plan

Here's how owner/operators use business plan:

Researched landscape industry and water feature market to develop sound business plan and marketing strategy to substantiate successful business launch.
Managed all facets of daily agency operations, including business planning, project management and full P/L accountability.

11. Customer Relations

Here's how owner/operators use customer relations:

Delegated duties/supervised employees/customer relations/negotiated contracts.
Conceived and executed strategic marketing programs, developed standard operating procedures, and built strong customer relationships to secure return business.

12. Real Estate

Real estate is land that has buildings on it. This kind of property consists of permanent improvements either natural or man-made, which include, houses, fences, bridges, water trees, and minerals. There are 4 types of real estate namely; residential real estate, commercial real estate, industrial real estate, and vacant land.

Here's how owner/operators use real estate:

Toy distribution and real estate property management with consulting services in accounting, manufacturing, computer programming, and office administration.
Collaborate with residential property management companies, commercial property agencies, real estate professionals and residential lessee's/owners regarding landscaping services.

13. Business Operations

The operations that carry out the inner working of an organization are called business operations. From creating products, to marketing them, business operations play a vital role in every step.

Here's how owner/operators use business operations:

Owned and operated a local franchise pizza shop and catering operation offering diverse experience in all aspects of business operations.
Manage day-to-day business operations, including bookkeeping, office management, technology infrastructure, and customer and vendor relations.

14. Gross Revenue

Here's how owner/operators use gross revenue:

Maintained annual sales of over 40,000 cases and an annual gross revenue of $1,000,000 for more than 20 years.
Increased gross annual revenue by 100% in one year, & doubled gross revenue again in year two.

15. HVAC

Here's how owner/operators use hvac:

Developed, marketed, and implemented cross-technology preventative maintenance systems for HVAC and refrigeration equipment in restaurant/bar applications.
Performed relative preventative tasks on large facility equipment including but not limited to refrigeration and HVAC.

12 Owner/Operator Resume Examples

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Judith Coleman Owner/Operator Contact Information Detroit, MI (360) 555-1397 jcoleman@example.com Skills • Safety Procedures • Communication • Repeat Business • Customer Orders • Profit Goals • Crew Members • Business Owners • CDL • GPS • Federal Motor Employment History Owner/Operator 2017 - Present Subway Detroit, MI • Performed and directed overall store management. • Developed business plan and location development for franchise, successfully achieved unique and profitable location for business. • Started from the ground up and grew a full service pizzeria to revenues over $900,000 in a takeout/delivery space. • Composed detailed business plans for eleven stores, and secured financing from private investors. Assistant Manager 2014 - 2017 Subway Detroit, MI • Operate POS system and take customer orders. • Completed inventory, scheduling, ordering, and customer service. • Identify, investigate and resolve complaints and issues to preserve and build customer relationships. • Organized weekly meetings to ensure company objectives are being met. Supervisor 2012 - 2014 Subway Detroit, MI • Train employees on procedures to establish great customer service Forecast food preparation, and order supplies ACTIVITIES: • Establish standards for personnel performance and customer service. • Facilitate reaching/exceeding personal and corporate sales goals. Driver 2006 - 2012 Domino's Pizza Ann Arbor, MI • Trained new employees on how to properly deliver pizza and that they knew where locations of assigned delivery area. • Deliver pizza at a timely manner Take care of customers and customer orders • Prepared, boxed, and delivered customer orders. • Delivered customer orders at a timely manner. Education Some College Courses Education 2001 - 2001 Bowling Green State University Bowling Green, OH


Janice Snyder Owner/Operator Contact Info New York, NY (610) 555-3802 jsnyder@example.com Skills Customer ServiceQuality StandardsCo-OpFood ServiceCompany WebsiteCDLRevenue GrowthProperty ManagementProceduresCompany Goals Employment History Owner/Operator 2016 - Present Mary Kay New York, NY • Directed sales and business development functions, including new product rollouts, key customer relationship development. • Complete online, phone and in person orders in a timely manner for complete customer satisfaction. • Meet annual sales goals while adhering to all franchise obligations. • Contracted CDL truck driver on Wal-Mart/ Sam's dedicated account Honorable Discharge from United States Navy, National Defense Service Medal • Managed quality communication, customer support and product representation for each client. General Manager 2006 - 2016 Dunkin' Donuts Northeast Distribution Center Hyde Park, NY • Developed daily line ups of crew members to insure a high quality of customer service. • Love everything about this new store and people, but I'm ready for a new journey outside of food restaurants. • Hired and trained all sales staff for new store location. • Ensured company standards &processes were in placed while on sales floor. Executive Chef 1996 - 2006 Sodexo Operations Hyde Park, NY • Work in a responsible and efficient manner to create a high quality and consistent presentation for our customers and staff alike • Maintain high quality food service. • Plan, direct, or supervise the food preparation. • charge of all events, menu planning, ordering, weddings, theme cruises and catering. • Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas. • Lead, motivated, trained, and managed a small team of line cooks. Sous Chef (Part-Time) 1990 - 1992 Molly New Brunswick, NJ • Assisted with daily food preparation and meal service. • Increased sales 25% by incorporating ideas of cuisine to already successful Times Square bistro. • Plan, coordinate and supervise menu planning/specials and implementation. • Oversee resident chores including trash removal, dining room cleaning, dish washing and food preparation. • Assist Room Chefs to meet or exceed F&B Goals of the casino. • Developed standard recipes and techniques for food preparation and presentation Education Doctoral Degree Culinary Arts 1993 - 1996 Culinary Institute of America Hyde Park, NY Master's Degree Accounting 1992 - 1993 New York University New York, NY Bachelor's Degree Accounting 1989 - 1992 Rutgers, The State University of New Jersey New Brunswick, NJ


Julia Chavez Owner/Operator Philadelphia, PA jchavez@example.com (940) 555-3232 Experience Owner/Operator 2011 - Present ComcastPhiladelphia, PA • Lead boutique lending firm based on an innovative business development model. • Developed corporate growth strategies targeting product development, market penetration, marketing communication and distribution. • Manage daily operations in Human Resources, Warehouse/Logistics, and Financial Management. • Handled and addressed all customer service problems. Manager 2005 - 2011 McDonald'sPhiladelphia, PA • Implemented quality customer service through financial transactions and food service. • Provide customer service Assist customer with cash and credit/debit purchases Prepare food for consumption • Monitor food preparation to ensure orders are completed quickly and no product is wasted. Supervisor 2004 - 2005 Lowe'sSan Antonio, TX • Interviewed, hired and trained new quality customer service associates' including management staff. • Interpreted employment policies and procedures. Driver 2003 - 2004 Werner EnterprisesOmaha, NE • Maintain trip logs on qualcomm device. • Maintain a CDL class A license and up to date CDL medical card. • Obtained CDL and went OTR and was responsible for transporting goods from one place to another using heavy or tractor-trailer trucks. • Provided a valid class (A) CDL, met DOT requirements and passed company physical to qualify for position. Skills Cdl-A Company Policies CDL Data Analysis Procedures Job Sites Co-Op Company Vehicle Sales Goals Customer Service Education High School Diploma 1998 - 1998


Virginia Perry Owner/Operator Employment History Owner/Operator 2018 - Present General ElectricCincinnati, OH • Improved efficiency of preventative maintenance procedures while meeting strict FAA regulatory and audit requirements. • Instructed practical LOTO training to demonstrate employee understanding of company procedures. • Explored hazardous waste removal procedures and ensured staff complied with health and safety regulations. • Still have my Class A CDL with a clean driving record. Team Leader 2017 - 2018 Macy'sCincinnati, OH • Coordinated distribution of all incoming communication. • Place new incoming product properly onto the sales floor according to store and brand directives. • Train new associates on POS system and inventory control. • Evaluate and provide analysis of scientific evidence for Target Investigations teams and Law Enforcement agencies. Security Officer 2016 - 2017 S.E.B. SecurityChicago, IL • Prepared incident reports for property damage, automobile accidents and injuries. • Keep track of all fleet trucks/trailers in the yard of the manufacturing facility, warehouse, or distribution center. • Assisted local law enforcement officers with crowd control and surveillance during large public events and provided dispatch service for priority transports. Deputy Sheriff 2015 - 2016 Northwest Insurance AgencyChicago, IL • Revised SBCSD Emergency Evacuation Plan and SBCSD Policies and Procedures for Corrections. • Collaborated with other federal, state and local Law Enforcement agencies on joint narcotic investigations. • Operated satellite office independently, performing opening & closing procedures, maintaining a cash bank, and processing daily bank deposits. • Booked arrestees brought to the detention facility by various law enforcement agencies. • Write detailed reports to document inspections performed, corrective notices, and incident reports. Education Certificate Law 2014 - 2015 The John Marshall Law SchoolChicago, IL Contact Information Cincinnati, OH (490) 555-1757 vperry@example.com Skills Security Services Sales Goals Customer Service Company Standards New Procedures Security Doors Inmate Population Co-Op EHS Security Officers


Deborah Kelley Owner/Operator Atlanta, GA (790) 555-2987 dkelley@example.com Skills Osha Customer Orders Appropriate Safety Procedures Clean Driving Record Store Management Powerpoint Construction Company Lifeguard CDL Windows Employment History Owner/Operator 2014 - Present Jan CoAtlanta, GA • Manage territory and build strong customer relationships, quality control and brand loyalty • Market services for new business development, including introducing the products to potential customers, negotiating pricing and closing the sale. • Recruited and trained team of customer service professionals. Manager 2011 - 2014 Domino's PizzaAtlanta, GA • Provide first-rate customer service * Demonstrate leadership through managing shifts and training employees * Track inventory and handle financials • Devised and implemented plans to increase sales across the district to hit projected sales goals. Supervisor 2001 - 2011 Bank of AmericaJacksonville, FL • Prepared training materials and trained staff on new processes. • Led a team of sales and service Associates to meet and exceed sales goals and service targets. • Supervised staff in daily operations of collateral/documentation unit. Driver 1996 - 2001 Pizza HutJacksonville, FL • Performed all aspects of customer service including training new hires. • Transport food and beverages to customer in the zoned delivery area while obeying all traffic and safety laws. • Deliver pizzas to customers as well as provide excellent customer service. • Answered phone calls and used a POS system to take customer orders. • Unload incoming inventory, pull customer orders, yearly inventory. Education High School Diploma 1991 - 1991


Alice Tucker Owner/Operator Atlanta, GA (480) 555-9027 atucker@example.com Experience: Owner/Operator Cleaning Service Group Atlanta, GA 2011 - Present • Cleaned walls, windows, shades and curtains. • Obtained CDL Class A driver's license and went over the road as a lease operator. • Developed a Mystery Shopper Program that focused on key aspects of customer service. Assistant Manager Burger King Lithia Springs, GA 2008 - 2011 • Provided Customer Service during peak hours with high customer satisfaction. • Team Member Assembling customer orders while maintaining the highest product quality possible. • Provided quality beverages, whole bean and food products consistently for all customers by adhering to all recipe and presentation standards. • Clean and Maintain Establishment * Train new crew and management * Provide quick customer service * Make Deposits and Handling Vendors Supervisor Alorica Lithia Springs, GA 2004 - 2008 • Received recognition from the Client for having the most sales month over month out of the three training classes. • Educated and held team members accountable to reduce operational shortage, theft and fraud and safety procedures. Driver Werner Enterprises Lithia Springs, GA 2000 - 2004 • Company Driver (CDL A) for a Fortune 500 company delivering 53' dry van trailers across the United states. • Truck Driver for Werner out of Carterville, GA Class A CDL • Loaded/unloaded household dry goods including hazardous materials. • Experience with Qualcomm, TRIPAK, & APU. Skills • Federal Motor • Safety Procedures • Sales Floor • GM • Sales Goals • Payroll • CDL • Direct Supervision • Daily Operations • Customer Service Education: High School Diploma 1995 - 1995


Kenneth Ray Owner/Operator Las Vegas, NV (360) 555-8499 kray@example.com Experience: 2011 - Present Owner/Operator / Sutherland Global Services / Las Vegas, NV • Created and managed DC Patisserie, an online dessert company. • Direct sales, management, and business development functions, specializing in major corporate account management. • Managed sales, contracts, purchases and inventory Primary contact with customers and vendors Implemented marketing and sales initiatives Bookkeeping and Payroll • Utilize QuickBooks to record daily sales, accounts receivable, accounts payable, and payroll. • Provided administrative assistance, office design, and setup for an executive at BET. • Provided photography to businesses for internet use, business portraits and product photography. 2001 - 2011 Consultant / Sutherland Global Services / Las Vegas, NV • Received multiple reviews acknowledging my level of dedication to excellent customer service. • Cross-trained and provided back-up for other customer service representatives when needed. • Developed standard procedures for IT maintenance operations, used in APO engagements. • Developed first time annual property budgets and created policies and procedures to ensure a greater level of accountability from operations. • Received loan applications, quoted rates and points. • Performed deep-dive data analysis using Oracle and IBM DB2 SQL/Excel 2000 - 2001 Receptionist / Front Desk / Las Vegas, NV • Retrieved reports for the nurse and medical offices for diagnostic testing, and lab results. 1999 - 2000 Cosmetologist / The Sole Proprietor / Albuquerque, NM • Provide guests with top notch experience and spa services. • Assisted cosmetology schools with mock interviews of students. • Provided beauty services such as: chemical services; haircutting; and waxing services. • Supervised the beauty treatments carried out by other employees, and coordinated with them accordingly. • Scheduled clients appointments Improved client communication by assisting technicians in scheduling and product information Served client le through hair and spa services • Maximized sales revenue through extensive company and product knowledge acquired through external research and competitive benchmarking. Skills: Project Management, HR, Procedures, CDL, Windows, Human Resources, Job Sites, Physical Features, Staff Members, Powerpoint Education: 1998 - 1999 Certificate Medical Assisting Services / Pima Medical Institute / Albuquerque, NM


Timothy Gonzalez Owner/Operator New York, NY \| (480) 555-2638 \| tgonzalez@example.com Work Experience Owner/Operator, eBay - New York, NY 2017 - Present Home based internet business associated with internet marketing, purchasing, shipping Use of Quicken & QuickBooks Pro. Provided online customer support in a timely manner -Organized weekly inventory and merchandise outflows. Provided business development assistance for a novel aerostructure R&D project in the initial design phase. Key Results: Planned, develop, and implemented academic and training programs for the Child Care Facility. Crew Leader, McRoberts Protective Agency - Saint Leo, FL 2015 - 2017 Performed job safety tailgate meeting and explained and discussed the dangers of the job and the safety procedures. Operate Class B CDL truck and Skyhook cranes. Security Officer, McRoberts Protective Agency - Saint Leo, FL 2014 - 2015 Report security breach to port authority. Salt Lake City 2284 West 160 North Salt Lake City, Utah 84116 Transportation Security Officer I am a TSO. Deputy Sheriff, Pasco County Sheriff's Office - Saint Leo, FL 2013 - 2014 Maintain and demonstrate proficiency in the use and care of firearms, restraints and restraint methods, equipment and emergency procedures. Care custody and control of inmates, documentation of daily events. Implemented a team driven approach to address local crime, traffic and speeding issues, public safety, and community relations. Possess general knowledge of pertinent criminal statues, law enforcement regulations, policies, guidelines, methods, and techniques. Serve civil papers and serve as courtroom bailiff. Skills Facility, Financial Statements, Hazardous Conditions, Security Officers, Law Enforcement, Security Services, Emergency, Osha, Court Proceedings, DEA Education Associate's Degree Criminal Justice 2011 - 2013 Saint Leo University - Saint Leo, FL


Christine Phillips Owner/Operator Philadelphia, PA (380) 555-4372 cphillips@example.com Experience Owner/Operator, Glaxosmithkline USA, Philadelphia, PA 2011 - Present • Presented a poster at a Co-Op seminar in Sanofi to highlight the project undertaken during the duration of my Co-Op. • Created and implemented age appropriate curriculum that encompassed all learning styles. • Completed data analysis of batch record history and wrote the technical memo supported by data analysis. • Founded start-up and managed daily operations and administration of company. • Updated and revised CAD models and drawings. Team Leader, Verizon, Philadelphia, PA 2010 - 2011 • Presented policies and procedures in a group format to new and existing employees. • Interfaced with customers via phone and Internet for Inbound Call Center on a daily basis. • Create and document action plans, analyze and identify trends, determine root causes. Security Officer, Command Security, Philadelphia, PA 2008 - 2010 • Allied Universal (formerly Allied Barton) is a well-known provider of security services with many prestigious contracts. • Interact with law enforcement and the division of gaming. Deputy Sheriff, Arlington County, College Park, MD 2007 - 2008 • Investigated issues that involve many types of evidence needed to establish criminal intent such as forensic and physical evidence. • Graduated from the Northern Virginia Criminal Justice Academy as a fully sworn law enforcement officer in VA. • Work is performed under the direct supervision of the employee's squad or area supervisors. • State of Alabama law enforcement officer of the year 2003. Skills • Public Safety • Customer Relations • Traffic Stops • CDL • Communication • Financial Statements • POS • Criminal Cases • Payroll • Security Officers Education 2006 - 2007 Certificate Criminal Justice, University of Maryland - College Park College Park, MD


Judy Daniels Owner/Operator Addison, TX \| (460) 555-5642 \| jdaniels@example.com Employment History: Jani-King - Addison, TX 2011 - Present Owner/Operator • Provided all aspects of business management and operation including: purchasing, scheduling, maintaining client accounts and managing employees. • Developed Growth Strategies and served as one of twelve on the Franchise Advisory Board, assisting 300+ business owners expand business. • Manage customer relations; provide comprehensive maintenance services, supervised 6 employees to provide high level of customer service. • Implemented strategic business plans and set up targets Performed various task including recruitment, appraisals, training and monitoring facility staff. Domino's Pizza - Dallas, TX 2010 - 2011 Manager • Analyze and plan restaurant sales and organize marketing events and promotional plans accordingly. • Prepare and deliver bank deposits nightly. NEW COLORADO PRIME HLDGS - Dallas, TX 2007 - 2010 Supervisor • Trained new employees on company standards and procedures. • Managed a team of 15 sales reps and provided leadership in sales and customer service to sales associates. NEW COLORADO PRIME HLDGS - Dallas, TX 2006 - 2007 Driver • Clean driving record with a CDL including tanker, hazmat, and double/triple endorsements. • Obtained CDL, OTR- US/Canada, Delivery of Frozen and Dry goods • Started schooling at Prime Inc. to become a class A CDL Truck driver. • Company Solo CDL A OTR Flatbed & Reefer Truck Driver • Towed large vehicles, operated semis and heavy equipment. Skills: Emergency, Daily Operations, High Volume, Bank Deposits, Federal Motor, Communication, Direct Reports, Hand Trucks, Patient Care, CDL Education: High School Diploma 2001 - 2001


Brian Rice Owner/Operator phone(890) 555-6284 addressRichmond, VA emailbrice@example.com Experience 2017 - Present Owner/Operator Focus Services · Richmond, VA • Founded and Co-Owner of Focus Partners LLC, a beverage brokerage company introducing JUST CHILL beverage to the Central US market. • Created web-site and Groupon campaigns to drive the business while simultaneously marketing to business owners within the business complex. • Drive and operate CDL vehicles. 2009 - 2017 Assistant Manager Cato · Richmond, VA • Established, taught, and demonstrated exceptional customer service. • Created effective schedules and managed payroll daily. • Motivated employees to provide optimal customer service to enhance customer experience by cross-servicing products. • Full time Great customer service for every customer. • Supervised and coordinated activities of FOH workers engaged in food service. 2008 - 2009 Security Guard American Security Group · Richmond, VA • Monitored security cameras, Checked temperature and gas on loaded trucks. • Contract security service, providing trained security services with core customers in industrial, manufacturing, healthcare and hospitality industries. • Prevent security breaches in a access controlled corporate building. • Unarmed Security Guard* I received my Private Security Officer license from the Alabama Security Regulatory Board. 2005 - 2008 Delivery Driver Papa John's International · Louisville, KY • Provide great customer service Assist with preparation of Food Assist with up keep of kitchen • Take orders via phone Deliver orders to customer via personal vehicle Prepared orders • Provided in-person and telephone customer service, conducted transactions and closed out cash. • Provided excellent in-store customer service to customers Prepped store for opening to ensure fastest time for customer orders. • Answer phones, prepare customer orders, deliver orders, complete store close down and cleaning process. Skills • Company Standards • Co-Op • Company Policies • Security Services • CDL • Communication • Tractor Trailer • Security Cameras • Full Service • Daily Operations Education 2005 - 2005 High School Diploma


Alexander Foster Owner/Operator phone:(710) 555-3741 email:afoster@example.com address:San Diego, CA Employment History Owner/Operator 2011 - Present Subway · San Diego, CA • Supervised all operations, made sandwiches, ran Pos system, maneged daily monthly and annual books. • Managed inventory and scheduled food deliveries - Maintained payroll, trained new hires and set employee schedules - Adjusted pricing & promotions • procure hay and firewood, freight and deliver 2010-present, Class A CDL • Recruited and trained team of customer service professionals. Account Executive 2008 - 2011 Yelp · Phoenix, AZ • Work directly with small business owners on engaging their business with the Yelp community by administering advertising and marketing. • Negotiate with business owners about where 140 million monthly consumers consult for purchases • Managed key accounts, contract negotiations and creative order fulfillment. Customer Service Representative 2006 - 2008 Knight Transportation · Phoenix, AZ • Started as a dispatcher and promoted to CSR. • Performed administrative work involving customer and train crew communications using a windows-based computer system and radio. • Review and approve internet based orders per management guidelines. Truck Driver 1999 - 2006 Knight Transportation · Phoenix, AZ • Gained my Class A CDL through company training regional and 48 • Have a valid Class A CDL. • Maintained current Class A CDL with Tanker endorsement. • Utilized Class A CDL, as well as expertise in refer trailer operations. • Reported any deficiencies on a Daily Vehicle Inspection Report that was submitted to the mechanics. Skills Safety Rules Positive Attitude Alternative Solutions C-Level Procedures CDL Sales Goals Account Management Sales Process Healthcare Education High School Diploma 1994 - 1994

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What skills help Owner/Operators find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What Owner/Operator skills would you recommend for someone trying to advance their career?

Robin Jarvis

Director of Career and Internship Services, Culver-Stockton College

Certain soft skills always are in demand from employers. Creativity in problem-solving is frequently at the top of the list. Collaboration and effectiveness in a team setting, also are important to the business. Along with this goes communication. Employers seek applicants who have emotional intelligence with the ability to manage and express their emotions. Adaptability is high on the list, and we all learned a great deal about adaptability this year. I've received a lot of feedback from employers looking for technical skills, Excel in particular. Students seeking to improve in any of these areas should actively engage in the learning opportunities offered in their classroom environments. LinkedIn offers certificate classes in many of these subjects. And, as with any skill, one has to practice, practice, practice to gain and maintain proficiency.

What type of skills will young Owner/Operators need?

Randy Myer

Professor of the Practice, University of North Carolina

Communication skills, like those of a good salesperson, are first and foremost. You have to sell yourself, if you are going to get the job, and then convince others that you are worth moving to the next level in your dreams.

Do you want to know more?

List of owner/operator skills to add to your resume

The most important skills for an owner/operator resume and required skills for an owner/operator to have include:

CDL
PET
Customer Service
Payroll
Human Resources
Windows
Inventory Control
Business Development
Mowing
Business Plan

Customer Relations
Real Estate
Business Operations
Gross Revenue
HVAC
Graphic Design
A/P
QuickBooks
LLC
Equipment Maintenance

Lawn Care
Business Management
Child Care
Facebook
Inventory Management
Accounts Receivables
Flatbed Trailers
Retail Store

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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