Order Taker resume examples for 2025

Zippi

Build a better Order Taker resume with Zippi, your AI resume builder robot.

Updated March 26, 2025
6 min read
Resume Example

All resume examples

Order Taker Resume

 
Joseph Collins
Order Taker
39825 S. Main Ln., San Antonio, TX | (740) 555-6892 | jcollins@example.com
Work Experience
Order Taker, IHOP - San Antonio, TX
2020

Assist customers with their orders while maintaining customer service standards.

smile and a sincere, pleasant, positive attitude came to work

Server And Hostess, Red Lobster - Houston, TX
2018 - 2020

Greet and seat customers * Quote accurate wait times * Provide V.I.P.

Provided exceptional customer service to all patrons on a nightly basis.

Continue to build loyal clientele with effective communication.

Prepare menu items to franchise SOP.

Cashier, McDonald's - Houston, TX
2017 - 2018

Ensured compliance with operational standards, company policies, federal/state/local laws, and ordinances.

Worked as the Drive-Thru cashier and Front Counter at McDonalds.

Skills
Company Policies, Retail Sales, Dishes, Communication, Courteous Service, Food Service, Seat Guests, New Merchandise, Ice Cream, Professional Attitude
Education
High School Diploma
2017 - 2017
 

Drive Thru Order Taker Resume

 
Joan Knight
Drive Thru Order Taker
Employment History
Drive Thru Order Taker
2019
Five GuysMemphis, TN

• Front counter Is a one on one area.

• Cleaned lobby, cleaned drive-thru area.

• Cashier, stocker, providing customer service, and a line cook from time to time.

• Train workers in food preparation, and in service, sanitation, and safety procedures.

Drive Thru Order Taker
2018 - 2019
Five GuysMemphis, TN

• take orders , clean lobby and restrooms , work on the line , dress the buns , grill the burger patties .

• Team work and communication were important assets when preparing food for customers.

• Provided customer service by finding the best solutions to solving customer complaints and inquiries.

• Cashier, took orders with a positive attitude.

Kitchen Aide
2016 - 2018
McDonald'sMemphis, TN

• Grill, Customer service, Having the ability to train and operate in have control over a group of workers.

• Cleaned kitchen appliances, work areas, tables, spilled food, drinks, and broken dishes.

Education
High School Diploma
2016 - 2016
Contact Information
9005 S. First St., Memphis, TN
(380) 555-2741
Skills
Facility
Room Charges
Taker
Display Cases
Chipotle
Customer Questions
Food Service
Customer Service
Kitchen Equipment
Kitchen Floors
 

How to write an order taker resume

Craft a resume summary statement

Put a resume summary on the top of your resume to highlight your accomplishments. A resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to write a strong, impressive resume summary:

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in order taker-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the order taker position.

Hi, I'm Zippi, your job search robot. Let me write a first draft of your summary statement.

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List the right project manager skills

Use your Skills section to show you have the knowledge and technical ability to do the job. Here is how to make the most of your skills section and make sure you have the right keywords:

  1. You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
  2. Include as many relevant hard skills and soft skills as possible from the listing.
  3. Use the most up to date and accurate terms. Don't forget to be specific.
These five steps should give you a strong elevator pitch and land you some order taker interviews.

Here are example skills to include in your “Area of Expertise” on an order taker resume:

  • Wine
  • Cleanliness
  • Guest Satisfaction
  • POS
  • Basic Math
  • Room Service Orders
  • Math
  • Beverage Orders
  • Upsell
  • Customer Service
  • Customer Orders
  • Cash Handling
  • Allergies
  • Guest Orders
  • Food Orders
  • Room Charges
  • Excellent Guest
  • Fine Dining
  • Micros
  • Exceptional Dining
  • Upselling
  • Delivery Orders
  • Drive-Thru
  • Guest Rooms
  • Computer System
  • Customer Complaints
  • Quality Service
  • Safety Standards
  • Hotel Guests
  • VIP

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How to structure your work experience

A work experience section is a vital part of your resume because it shows you have the experience to succeed in your next job.

  1. Put your most recent experience first. Prospective employers care about your most recent accomplishments the most.
  2. Put the job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
  3. Include only recent, relevant jobs. This means if you're a fairly experienced worker, you might need to leave off that first internship or other positions in favor of highlighting more pertinent positions.

How to write order taker experience bullet points

Effective job bullet points do more than just describe your job duties. Instead, they should be specific and measurable accomplishments. Here are some strategies to mastering job bullet points:

  • Use strong action verbs like Led, Built, or Optimized.
  • Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
  • Wrap it up by explaining the actions you took to achieve the result and how you made an impact.

Here are effective examples from order taker resumes:

Work History Example #1

Order Taker

Pizza Hut

  • Ensured that the restaurant visit was always positive, professional, and enjoyable for all guests and families.
  • Completed sales via POS for cash, check, credit, and debit transactions.
  • Ensured that ever customer that came into the restaurant felt welcome and satisfied with their experience at Chipotle.
  • Operated standard base cash register/POS system
  • Operated a POS system to itemize and complete an average of [50-60 per hour] customer purchases.

Work History Example #2

Dietary Aide

Signature HealthCARE

  • Prepared healthy meals for clients and staff of the facility.
  • Washed dishes, pots and pans, trays, etc.
  • Collected and washed dishes, cleaned dining area, and replaced table settings.
  • Cleaned and prepared various foods for cooking or serving as well as loading dishwashers and hand washed items.
  • Practiced appropriate communication techniques with management and coworkers and developed a rapport with residents.

Work History Example #3

Food Service/Cashier

Wendy's

  • Cooked meals Prepped meals Washed dishes
  • Handled cash transactions and closed out the register at the end of the shift.
  • Cooked burgers Prepared drinks Cleaned dining room Cleaned fry machine Cleaned grill Replenished ice
  • Closed, managed Drive-Thru, prep table, fries/nuggets, stocked, washed dishes, and all the above.
  • Maintained upkeep of the dining room, cleaned bathrooms, washed dishes, cleaned dining room, and prepared store for opening..

Work History Example #4

Order Taker

Bob Evans Farms

  • Ensured the clubhouse and practice range areas were kept orderly and clean, including restrooms and trash receptacles.
  • Managed range operations to the satisfaction of Valley View and golfers using the facility.
  • Worked hard immediately after training determined to succeed and be the employee that Chipotle wants you to be.
  • Managed cash, credit, debit transactions Operated Drive-thru service Assembled food line Operated machinery Stocked merchandise
  • Maintained positive attitude and interactions with customers.

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Add an education section to your resume

The education section should display your highest degree first.

Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.

If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries from order taker resumes:

High School Diploma

2017 - 2017

Highlight your order taker certifications on your resume

Certifications can be a crucial part of your resume. Many jobs have required certifications.

Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.

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