Grant Administrator and Operations Manager
Operations Manager Job 14 miles from Rockville
The Grant Administrator and Operations Manager (Grant Manager) plays a critical role in ensuring compliance, financial oversight, and efficient execution of federal grant programs. This position supports ICC's role as a primary grant recipient and pass-through entity, overseeing budgeting, reporting, internal stakeholder coordination, and internal grant operations. This position will also support ICC's role as a subrecipient. The ideal candidate will have experience in federal grant administration, financial management, and project management.
This position is funded through external grants and is contingent upon the availability of continued funding. Employment in this position may be terminated if funding is reduced or discontinued. Contracted position.
Key Responsibilities:
Grant Administration & Compliance:
Ensure adherence to federal grant regulations and requirements for both ICC and subrecipients.
Oversee grant-specific budgeting, expense tracking, and financial reporting.
Prepare and submit financial and performance reports to federal agencies and internal stakeholders.
Liaise with federal agencies and stakeholders to maintain compliance with policies and procedures.
Provide technical assistance and compliance support to ICC staff and subrecipients.
Manage subrecipient monitoring, including invoice reviews and cost allowability assessments.
Participate in the review of grant opportunities to assess alignment with ICC's strategic objectives, product and service offerings, and long-term sustainability.
Conduct pre-award financial risk assessments for subrecipients to ensure fiscal responsibility and compliance with 2 CFR Part 200.
Internal Grant Operations & Financial Management:
Manage day-to-day grant-related responsibilities to ensure compliant execution of awards.
Collaborate with program, payroll, development, and finance teams to ensure grant requirements are met.
Oversee procurement processes, ensuring contracts are structured for compliance and follow all policies in place
Support programmatic and financial report preparation, including monthly, quarterly, and annual submissions.
Track grant outcomes, spending, and ensure data quality for monitoring and evaluation.
Partner with legal counsel to review grant requirements and integrate them into organizational policy.
Lead preparation and submission of continuation applications and other grant-related documentation.
Financial Oversight & General Ledger (GL) Cleanup:
Reconcile transactions to ensure expenses align with grant budgets and funding sources.
Assure proper allocation of expenses and ensure compliance with 2 CFR Part 200.
Clear outstanding payables/receivables and ensure proper recording of invoices and reimbursements.
Review accrued payroll and correct as needed to ensure accurate expense classification.
Develop multi-year financial projections for grant funding, tracking potential funding gaps and ensuring sustainability.
Oversee cash flow planning for grant-funded activities to maintain financial stability.
Oversee revenue recognition for grants, ensuring that funds are recorded when eligible expenses are incurred, not when received.
Ensure timely drawdowns and reimbursements for federal grants to optimize cash flow and avoid lapses in funding.
Monitor and manage deferred revenue, prepaid expenses, and cost-sharing contributions to ensure accurate financial reporting.
Training & Capacity Building:
Lead federal grant management training for ICC staff and subrecipients.
Provide financial compliance training on documentation, audit readiness, and expense tracking.
Support audit preparation, including Single Audit readiness and Schedule of Expenditures of Federal Awards preparation.
Qualifications & Skills:
Strong experience in federal grant management, compliance, and financial oversight.
Knowledge of 2 CFR Part 200, GAAP, GASB, and federal reporting requirements.
Ability to analyze and summarize government regulations and financial data.
Excellent communication and stakeholder engagement skills.
Proficiency in financial management systems, Excel, and grant tracking software.
Strong organizational skills, attention to detail, and ability to manage multiple priorities.
Vice President, Finance and Operations
Operations Manager Job 14 miles from Rockville
Title Vice President, Finance and Operations (Hybrid)
PSB Insights *******************
About PSB
PSB Insights is a 47-year global research consultancy helping clients make data-driven decisions that lead to breakthrough strategies and stronger outcomes. We're a passionate team of 70+ researchers, scientists, strategists, and storytellers. We hire critical thinkers who want to contribute and learn from the best.
About the Role
We're seeking an experienced VP, Finance and Operations, to join our Executive Leadership Team to lead the financial and operational success of our agency. This is a unique opportunity to shape our future with your commercial expertise. We're looking for a self-starter with a bias for action, a solution-oriented mindset, and an entrepreneurial spirit who thrives in a fast-paced environment. This role reports directly to the CEO.
What you'll do
Financial Leadership. Advise leadership on financial strategy; manage budgeting, forecasting, and reporting.
Ensure strong internal controls per IFRS and company guidelines.
Synthesize financial results into easily understood narratives for both internal stakeholders.
Oversee Payroll & Benefits in US and UK
Supervise Sarbanes-Oxley Act (SOX) and internal audits.
Manage the budgeting and quarterly reforecasting processes.
Ensure timely and accurate financial close and reporting to corporate.
Maintain financial reporting dashboards for revenue forecasting, profitability analysis, and KPIs.
Operational Excellence. Provide oversight of the company's IT systems and help reimagine the operations.
Guide a strategic shift to implementing AI agents and tools as a new way of operating
Advise on strategic alliance partnership structures and potential M&A activities.
Shape business models and lead scenario planning for new revenue streams, e.g., SAAS.
Oversight of IT systems, operations and information security program including adherence to SOC 2 Type 2 standards and compliance obligations (e.g. client requirements, bus continuity planning, etc.)
What you've done and enjoy doing
Bachelor's degree in finance, accounting, or related field; CPA preferred.
10+ years of progressive finance experience, with 5+ years in leadership roles.
Experience with SOX, internal controls for public company financial reporting and IFRS requirements.
Experience with enterprise financial systems (e.g., SAP Cartesis, Deltek Maconomy preferred).
Excellent communication and presentation abilities, with the ability to present to C-Suite executives.
Why You'll Want To Be At PSB
We offer a comprehensive benefits package including competitive salary, flexible vacation, up to 12 weeks parental leave, full health coverage, a strong 401(k) match, and a company-wide end-of-year company closure. If you have a desire to grow a business and work with industry thought leaders, we should talk.
Site Operations Manager
Operations Manager Job 19 miles from Rockville
Centurion is looking to hire a Site Operations Manager to support one of our clients on-site out of Capitol Heights, MD.
Program Description:
The purpose of this project is to provide document(s)/file(s) conversion of historical media archives and recently received document(s)/file(s) [variety of different paper Tax Documents (Forms and Schedules) and Correspondence] into a digital computer-readable format for the IRS. The project will receive, control, and convert source materials to standardized, indexed, and searchable Portable Document Format (PDF)(PDF Image plus Text) electronic documents for an estimated 57 million images.
Position Description:
The Operations Manager ensures the productivity, quality, training, and supervision of team members and up to 25+ staff. This includes attendance compliance, training to procedures and oversight of quality control compliance. Strong communication skills required to allow for best results and creating an overall positive work environment. The operations include handling of over 57 million images or approximately 17,600 boxes, updating required tracking systems for tracking and preparing the material for scanning and return shipment tot he customer. The operation will include management of incoming and outbound deliveries, operations, and warehouse management/utilization. This position will require close and frequent communication with the leadership, customers, and other stakeholders as customer expectations may frequently change.
Position Responsibilities:
Works closely with teaming partners for coordination of production, quality and staffing
Ensures all requirements are being met, including the turnaround time requirement from when a shipments received at our facility until it is digitized
Coordinates with the personnel to ensure all service level agreement are met
Create reports and metrics on productivity and quality
Consistently look for efficiencies to increase productivity
Coordinates with team leads on attendance, productivity goals and quality metrics
Supports the team members and plays a key role in creating the overall positive work environment
Plays a vital role in maximizing the output of the various production teams
Ensures that standard procedures are followed, and corrections applied as necessary
Ensure that the necessary administrative and legal formalities are completed as directed by leadership
Works with third party partners as needed
Willing to work various hours or shifts as needed and sets the example with their own compliance with rules, attendance, flexibility, and attitude
Ensures program documentation on information security policies and procedures are being implemented and followed
Oversees System Administrator on daily, weekly, monthly activities
Develops and support training plans for new employees
Communicates with customer and key stakeholders on operations requirements
Ensures partners, customers, leadership and key stakeholders are kept informed of program developments
Ensure required reports are delivered to stakeholder on a timely manner
Required Skills:
Bachelor's degree and 5 years' experience as an Operations Manager or related management experience
2 years' experience with supervising 20+ staff or related management experience
Must have active IRS clearance
Identification of resources, reporting, quality control, and supervision
Strong verbal and written communication
Strong Excel background preferred but not required
Position Details:
Clearance: Ability to Obtain a Security Clearance
US Citizenship is required
Travel: < 10% (CONUS)
Centurion Consulting Group, LLC is an Equal Opportunity Employer EOE M/F/D/V
No third parties or subcontractors
Operations Loyalty Manager
Operations Manager Job 14 miles from Rockville
The Manager, Loyalty Operations oversees the day-to-day operations of Amtrak's loyalty and rewards programs. Their primary goal is to ensure that the program runs smoothly, is effectively executed, and drives customer engagement and lifetime value. This role involves collaborating with cross-functional teams, analyzing data, optimizing program performance, and ensuring customer satisfaction.
This role requires a combination of strategic thinking, operational expertise, and customer-centric focus to drive loyalty initiatives that foster business growth. This includes managing loyalty technologies, streamlining processes, and analyzing loyalty performance to drive conversions and enhance customer experience.
This position reports to Director, Loyalty Strategy and Operations.
ESSENTIAL FUNCTIONS:
Loyalty Program Operations:
Oversee the execution and delivery of Amtrak Guest Rewards loyalty program experience, ensuring alignment with company goals and customer expectations.
Ensure efficient and effective communication of loyalty related information to all levels of the organization and external partners
Continuously review and cascade fully integrated loyalty roadmap to include upcoming offers, program enhancements, and partnerships
Strengthen operational engagement by communicating loyalty value proposition and integration across the organization with strong digital technology partnership
Manage and improve program processes to ensure efficiency and accuracy in member enrollment, point accrual, redemption, and overall program functionality throughout customers lifecycle.
Enable learning agenda and testing culture for loyalty offers, seeking to understand performance nuances
Manage program Terms and Conditions and Frequently Asked Questions
Manage relationships with third-party vendors, partners, and service providers involved in the loyalty program.
Oversee the budget for the loyalty program, ensuring cost-effective solutions while maximizing program value. Includes monthly forecast submissions and invoice reconciliation.
Customer Experience:
Ensure a high level of customer satisfaction by troubleshooting issues, addressing concerns, and enhancing the overall customer journey within the loyalty program.
Work across the loyalty and customer engagement team to develop and implement new loyalty initiatives, promotions, or incentives to drive customer engagement.
Ensure the loyalty program adheres to all legal, regulatory, and internal company policies.
Cross-Functional Collaboration:
Support the entire loyalty portfolio and teams from strategic development through execution
Work with brand marketing, customer service, digital technology, and other teams to ensure the loyalty program is integrated seamlessly across all channels and platforms.
MINIMUM QUALIFICATIONS:
• Bachelor's degree in Marketing, Business Administration, or a related field (advanced degree a plus).
• 7 years of relevant experience required
• Experience in travel, hospitality, transportation, loyalty program or CRM
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
Strong experience in loyalty program management or related fields (e.g., marketing, customer retention).
Knowledge of CRM and loyalty platforms
Experience with customer segmentation, personalization, and targeted marketing initiatives.
Ability to inspire and motivate team members, recognizing their contributions and empowering them to take ownership of their work.
Define and execute a comprehensive, long-term loyalty strategy to strengthen customer experience across the entire journey from acquisition to onboarding to engagement, and retention.
Deep experience with loyalty metrics; capable of driving strategic initiatives and managing change
Able to translate and communicate technical details clearly to business stakeholders.
Self-starter who initiates actions and follows up to get results.
Ability to analyze customer data and market trends to identify opportunities for loyalty program improvements and new initiatives.
Experience in developing and implementing strategic marketing plans that align with business goals and enhance customer loyalty.
Excellent verbal and written communication skills to effectively collaborate with internal teams and communicate with customers.
Strong project management skills to oversee the implementation of loyalty programs and ensure they are executed on time and within budget.
A customer-centric approach with a focus on delivering exceptional service and building long-term customer relationships.
Experience in leading and motivating cross-functional teams to achieve marketing objectives and drive customer engagement.
PREFERRED QUALIFICATIONS:
Experience with loyalty programs or customer relationship management (CRM).
Strong familiarity with enterprise technology concepts and practices.
Track record of success in developing successful data-driven marketing operations strategy.
Travel, Hospitality, or Loyalty marketing experience
WORK ENVIRONMENT:
Frequently works in a dynamic, fast-paced environment that requires the individual to simultaneously manage several tasks, while paying attention to detail.
This is a typical office environment position
Ability to travel for business up to 10%
COMMUNICATIONS AND INTERPERSONAL SKILLS:
Must have excellent oral and written communication skills.
PAY TRANSPARENCY:
The salary/hourly range is $113,200-$146,664. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee's assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee's base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.
Trading Operations Support
Operations Manager Job 33 miles from Rockville
Duties may include:
Support client service associates and operational personnel
checking inbound client documents for accuracy, notating all activities on the account, and submitting accurate forms for final processing to service center
Make outbound contact both in writing and verbally with clients concerning paperwork.
Requires ability to define and prioritize project activities and follow-up on project progress
strong written and verbal communication skills, strong working knowledge and proficiency in the appropriate computer programs such as MS Word and database input is essential, knowledge of financial services field.
Must be able to learn quickly and to engage in a number of detailed tasks at once.
Must have strong flexibility in regard to the duties assigned and problem-solving skills, be able to work independently.
Requirements :
- Bachelor's degree
- Prioritize work and meet deadlines
- Multi-task Professionalism
- Work well in a team environment
- Attention to detail Awareness and correct assessment of risk
- Excellent communication skills
- Ownership mentality
- Ability to creatively think through problems and identify solutions
Head of Commissary Operations
Operations Manager Job 14 miles from Rockville
At Call Your Mother we believe that great food is made even better with amazing service and having fun together. CYM is a neighborhood bagel shop and deli with locations in the DC area and Denver, CO. We're looking for new team members with positive attitudes and an eagerness to learn who are as excited about good food & GOOD VIBES.
We're hiring a Head of Commissary Operations!
The Head of Commissary Operations will oversee operational excellence across all CYM commissaries, focusing on optimizing day-to-day operations, driving efficiency, and ensuring that all products are made and delivered up to CYM standards. Beyond operational management, this role is key to creating exceptional team experiences rooted in CYM's core values.
This position requires a passion for people, customer service, operational excellence, scalable systems, continuous improvement, measurable results, and really good food. This position will lead the Commissary Production, and Distribution teams, establish & maintain strong culture, and continuously guide our production business to operational excellence.
The Head of Commissary Operations will play a critical role in driving financial performance and managing key metrics, including labor costs, food costs, operational KPI's, and overall profitability. By aligning operational strategies with financial goals, the Head of Commissary Operations will ensure that CYM's growth is both sustainable and profitable. As a collaborator and team leader, this role will partner with other senior leadership including Finance, People, Shop Operations, and Culinary teams to achieve company goals.
This role is vital to taking CYM to the next level, helping to guide the company through its expansion while staying true to its roots. With a focus on growth, this role will continuously seek innovative ways to enhance systems and processes that deliver consistency and excellence, ensuring that every CYM commissary delivers high-quality food.
The ideal candidate will combine expertise in commissary food production with strong leadership to elevate CYM's operational standards, driving success in a fast-paced environment. You are a self -starter and actively seek input and feedback from key stakeholders and shop teams because you know that feedback is the only way to improve our food and systems. You'll be an inspirational leader for your team, nurture the next generation of leaders at CYM, and do so through our Values (“VIBES”).
This position is based in Washington, DC, and will also oversee our commissaries in Denver, CO and future CYM Commissaries in new markets.
Company Core Values & Expectations:
Vibrant - Abundantly happy, fun, passionate, playful, and kind
Integrity - Honest, caring, real, and always striving to do the right thing
Belonging - Work as a team to make people feel welcome
Energy - Active, proactive, and work hard to make things happen
Seize the Moment - Make the most of every opportunity by saying yes, by trying new things, and by being original
As a CYM leader, you'll make an impact by:
Mentoring and developing your team
Creating extraordinary moments for guests
Contributing to our business with your ideas and feedback
Supporting and lifting up our communities and neighborhoods
Your core responsibilities will be:
Communicate the vision of Call Your Mother to managers and teams and ensure that our vision is executed every day.
Lead and oversee all Commissary operations, including production, distribution, and quality assurance.
Oversee labor, inventory, and food cost management to ensure profitability, while maintaining high-quality standards and team satisfaction.
Ensure that all commissaries comply with health and safety regulations, food safety standards, training and development plans, and company policies.
Analyze key performance indicators (KPIs) across commissaries to identify trends, opportunities for improvement, and ensure that all operational targets are met or exceeded.
Quick to react to financial opportunities related to production cost and labor costs.
Support leaders to ensure that equipment and facilities are maintained at standards necessary to ensure smooth operations and safe working conditions.
Identify team members with high potential and ensure that training plans are created and implemented to help develop our future leaders.
Conduct monthly business reviews with the leadership team to review P&Ls, surface customer insights, areas of improvement, and plans to grow the business.
Maintain constant feedback loops between all relevant stakeholders to maintain an extremely high level of accuracy, food quality, and communication.
Provide leadership, guidance, and mentorship for direct report managers.
Be a voice of calm and confidence in high-pressure situations and demonstrate leadership through adept problem-solving.
You'll be a great addition to the CYM team if you have:
At least 5 years of experience leading operations functions within a food manufacturing space, including production, food safety, and quality assurance.
Outstanding leadership skills and the ability to motivate a diverse team in a fast-paced environment.
Experience implementing production and labor plans that yield the highest quality of product and best-in-class financial performance.
Experience in and/or knowledge of baking techniques and methods and experience in leading a high-volume culinary operation.
Demonstrated excellence leading multiple departments across multiple locations.
Ability to attract, develop, and retain high-performing work teams.
Experience in identifying and implementing technology to fulfill business needs.
General knowledge of industry benchmarks for operations, procurement, distribution, etc.
Sense of humor, positive attitude, and passion for food required!
Must believe in a hands-on managing style and be willing to lead by example.
Excellent written/verbal communication and interpersonal skills.
Analytical skills to identify trends, make operational decisions, and solve problems.
Bilingual in English and Spanish preferred.
Ability to travel to oversee operations in multiple markets.
Flexible schedule and availability to oversee production including evenings, weekends, and holidays
You'll love working at CYM because:
Competitive base salary of $120,000 plus bonus opportunity
We have a friendly, fun, and positive work environment, with a welcoming and supportive team, and opportunities to grow
A benefits package that includes health, dental, and vision insurance, and 401k, paid vacation, and paid parental leave
Other staff benefits include, free Call Your Mother staff meals, English/Spanish classes, team-building activities, and more
We provide equal opportunities to everyone who works for us and every applicant. We consider applicants for all positions without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or any other legally protected status. We enthusiastically celebrate the diversity of our team and believe that talent, passion, and experience are the only relevant criteria for considering new team members.
Operations Manager
Operations Manager Job 14 miles from Rockville
Required Experience:
Extensive experience in office, facilities, and operations management, particularly within professional services environments.
Strong expertise in budget management, procurement processes, and vendor relationship management.
Proficient in Microsoft Office Suite, iManage, and other firm-specific applications.
In-depth knowledge of facilities management and maintenance, including safety protocols, building systems, and vendor oversight.
Leadership & Interpersonal Skills:
Proven ability to lead and manage teams effectively.
Strong organizational and multitasking capabilities, with a keen attention to detail.
Exceptional interpersonal and communication skills, fostering positive collaboration across teams.
Strategic problem-solving mindset with the ability to anticipate and address challenges proactively.
High level of discretion and professionalism in handling confidential matters and complex situations.
Technical Proficiency:
Microsoft Office Suite
iManage and other law firm-specific applications
Education, Certifications & Experience:
5+ years of experience in office, facilities, and operations management, with at least 2 years in a leadership role.
Bachelor's degree preferred.
Previous experience in a law firm setting is advantageous.
Work Schedule & Office Policy:
Full-time, in-office position.
Flexibility to work extended hours or weekends as needed.
Director of Operations
Operations Manager Job 7 miles from Rockville
Director of Operations
Employment Type: Full-Time, On-site 5 days
We are a leading commercial real estate services firm specializing in investment sales brokerage, property management, and advisory services throughout the Washington, D.C. metropolitan area. Led by seasoned industry professionals, the firm has built a reputation for market expertise, transaction execution, and client-focused solutions while completing more commercial real estate transactions annually in Washington, D.C. than any other brokerage company.
Position Overview
We are seeking a Director of Operations to work directly with firm leadership to manage and optimize all aspects of company operations. This is a high-impact role responsible for streamlining internal processes, improving operational efficiency, and ensuring the smooth day-to-day execution of the firm's brokerage business. The right candidate will be highly organized, detail-oriented, and skilled in overseeing internal business operations in a fast-paced, high-growth environment.
Key Responsibilities:
Brokerage Operations & Business Management
Work directly with leadership to optimize and manage all operational aspects of brokerage and other lines of business.
Oversee and improve internal systems, processes, and workflows to enhance efficiency and scalability.
Ensure seamless deal tracking, pipeline management, and transaction execution by working closely with brokers and internal teams.
Standardize and refine back-office functions, including CRM management, reporting, and administrative procedures.
Proactively identify bottlenecks in operations and implement structured solutions to increase productivity.
Appropriately manage third party vendor relationships on behalf of the firm.
People & Team Management
Oversee firm-wide operational support for brokers, ensuring they have the tools and resources needed to execute deals efficiently.
Manage and oversee virtual assistant support personnel.
Support recruiting, onboarding, and team structure optimization, working closely with leadership to build a best-in-class real estate services firm.
Develop and maintain operational policies that enhance performance, accountability, and communication within the firm.
Ensure cross-functional alignment between brokerage, property management, research, and marketing teams.
Financial & Administrative Oversight
Oversee payroll, accounts payable and receivable, vendor payments, and light financial reporting, ensuring smooth financial operations and budgeting for the business.
Oversee contract management, compliance, and risk mitigation related to brokerage operations.
Provide high-level administrative support, managing schedules, operations, and day-to-day business coordination.
Qualifications & Experience:
Bachelor's degree in Business Administration, Operations, Finance, or a related field.
5+ years of experience in professional services, brokerage operations, or commercial real estate administration.
Proven ability to streamline internal operations, manage administrative functions, and support high-performing teams.
Exceptional problem-solving and organizational skills with the ability to work in a high-growth, fast-paced brokerage environment.
Proficiency in CRM systems, transaction management software, and financial reporting tools.
Compensation & Benefits:
Base salary: $95k-$110k
401(k) with employer matching after probationary period
Paid vacation, sick, and personal leave
Medical Insurance
Regional Operations Manager
Operations Manager Job In Rockville, MD
The
Regional Operations/Customer Service Manager
will be the driving force behind the success of our operations across multiple sales offices. Your vision and leadership will empower leaders to optimize office performance, cultivate high-performing teams, and ensure seamless, profitable delivery of our supply chain solutions. This is a role for a professional who thrives on building a winning culture, developing talent, and exceeding organizational goals.
Responsibilities:
Lead the regional office teams, reinforcing compliance with all company policies, procedures, and behavioral expectations.
Foster a collaborative and supportive regional culture where all team members feel valued, engaged, and motivated to excel.
Provide ongoing coaching and mentorship, offering guidance, feedback, and support. Write and deliver performance reviews for office managers, supervisors, and team members, as well as make annual compensation recommendations for team members across the region.
Encourage knowledge sharing and cross-functional collaboration across branch teams, fostering a culture of continuous improvement.
Monitor and assess the performance of all sales offices within the region, analyze operational inefficiencies, develop, and implement data-driven solutions for continuous improvement.
Partner with Sales leaders to align collective regional vision and goals, driving productivity, accountability, and effective communication between sales agents, branch teams and Corporate.
Collaborate with office managers and supervisors to implement best practices and standardize processes across locations.
Act as an escalation point for suppliers, customers, sales agents, office and corporate partners, and employees in terms of issue resolution.
Develop and implement strategic plans for the region, setting ambitious yet achievable performance targets, in partnership with divisional and sales leaders.
Analyze regional reporting data and identify opportunities for growth and/or operational improvement.
Allocate resources effectively and ensure optimal utilization across sales offices within the region, including backup coverage.
Support implementation of all new corporate or divisional processes and initiatives.
Requirements:
Bachelor's degree in Business Administration, Supply Chain Management, or a related discipline + 5 years of experience required.
3+ years of experience managing a team preferred.
3+ years of experience in a sales, service, or supply chain related role highly preferred.
Initial travel upfront to get to know your teams in branches located in MD, NC, VA and AR. Travel following is expected, at least once a quarter, but is expected during times of hiring new team members and/or when supporting business system rollouts/process changes.
Expert proficiency in Microsoft Word, Excel, Outlook and virtual communication and collaboration tools.
ERP (Enterprise Resource Planning) system knowledge for core supply chain, manufacturing services, financial and other processes of an organization is required.
Experience in a sales and service environment.
Experience in developing employees and workforce planning.
Manager, Digital Operations
Operations Manager Job 14 miles from Rockville
We are seeking a Manager, Digital Operations to oversee the publishing, optimization, and management of content for an industry association website that focuses on news, education, and member services. This individual will be responsible for content publishing, managing website performance, analyzing site traffic, and providing insights for continuous improvement. The ideal candidate will have expertise in content management, SEO, web analytics, and a hands-on approach to using various tools and platforms. This role will also oversee email marketing automation and configuration. This is an ideal role for someone who thrives in a fast-paced, collaborative, and data-driven environment.
Note: This position is based in Washington, DC with a hybrid work environment (two days per week in the office).
Key Responsibilities:
Set up, optimize, and publish content on WordPress CMS in alignment with the content calendar.
Collaborate using project management tools like Monday.com to track content production, approvals, and deadlines.
Implement and track website performance metrics using Google Analytics, generating reports on KPIs like traffic, conversions, bounce rates, and more.
Create dashboards with real-time performance reports for stakeholders; provide monthly status reports offering data-driven recommendations.
Optimize and test website elements to improve user experience and site speed.
Support the marketing department with email marketing automation on the Constant Contact & SharpSpring CRM platform.
Ensure content is optimized for SEO and user engagement using SEMRush or similar SEO tools.
Work closely with marketing, communications, and design teams to ensure consistency in content and branding.
Perform regular testing to ensure proper functionality, usability, and mobile optimization of the website.
Collaborate with IT and other departments to ensure security, compliance, and performance requirements are met.
Required Qualifications:
Proven experience in digital content management and SEO, with hands-on experience in WordPress.
Proficiency in tools like Monday.com, Office 365, Google Analytics, and SEMRush (or equivalent SEO tools).
Strong understanding of SEO best practices, Google Search Console, and tracking metrics.
Experience with email marketing automation tools like Constant Contact, Hubspot, Marketo, etc., to deliver drip and nurture campaigns.
Ability to generate detailed reports on website performance and provide actionable insights.
Excellent organizational and communication skills.
Basic knowledge of HTML, CSS, and content testing tools (e.g., Google Optimize) is a plus.
Preferred Qualifications:
Bachelor's degree in Marketing, Communications, Digital Media, or a related field.
3-5 years of experience in a related field.
Experience with industry association content management is a plus.
Resident District Manager
Operations Manager Job 14 miles from Rockville
About Us:
Capital Restaurant Resources is a national hospitality recruiting agency with deep roots in the Washington, DC region. Our clients span the spectrum-from independently owned restaurants to premier hotel groups-representing over 1,000 locations nationwide and encompassing fine dining, upscale, and casual concepts.
Our grassroots, relationship-driven approach has made us a trusted partner in DC's dynamic culinary landscape, which is rapidly gaining recognition as one of the country's top dining destinations. Through our extensive network, we connect top talent with exclusive front- and back-of-house opportunities-both locally and across the country-that you won't find anywhere else
About the opportunity:
We are conducting a nationwide search on behalf of a leading hospitality group to hire an experienced Resident District Manager to oversee a high-volume collegiate dining program located in Washington, DC. This is a multi-unit, unionized environment generating over $32 million in annual revenue, including:
Residential Dining
Retail Food Outlets
Catering & VIP Services
With a targeted July launch, we are looking to onboard the ideal candidate as soon as possible to begin account development and pre-opening operations.
What You'll Do...
As Resident District Manager, you will be the face of operations for a major university partner, leading all facets of hospitality service delivery, financial performance, and team development. You'll be responsible for:
Full P&L ownership and budget management for a $32M account
Direct oversight of residential dining halls, branded retail outlets, and catering operations
Partnering with university stakeholders to align dining services with campus culture and student expectations
Managing in a union environment with a strong focus on labor relations and compliance
Leading, mentoring, and inspiring a large, diverse team across multiple service channels
Driving strategic initiatives around food innovation, sustainability, and guest satisfaction
Ensuring operational excellence, food safety, and service consistency
Who We're Looking For...
Required Qualifications:
5+ years of progressive leadership experience in collegiate dining or high-volume, multi-unit hospitality operations
Proven success leading teams in union environments
Demonstrated financial and operational acumen, including managing multi-million dollar budgets and service contracts
Strong collaborative leadership style with exceptional communication and relationship-building skills
Ability to thrive in fast-paced, high-expectation environments while fostering a culture of inclusion, innovation, and service
Bachelor's degree required; advanced degree a plus
Preferred Experience:
Previous leadership experience within a college or university dining system
Experience opening or transforming large-scale hospitality programs
Compensation & Benefits:
Base Salary: $175,000
Bonus Target: 22% of base salary
Relocation Assistance: Available for qualified candidates
Benefits Package: Comprehensive medical, dental, vision, 401(k), PTO, and more
Why This Role?
This is a career-defining opportunity to lead a flagship account in one of the nation's most vibrant and mission-driven collegiate communities. If you're a hospitality leader who thrives on complexity, collaboration, and making an impact-you'll find your place here.
Apply Today
Capital Restaurant Resources is managing this search exclusively. To express interest or learn more, please submit your résumé or reach out directly.
Capital Restaurant Resources is an Equal Opportunity Vendor to Equal Opportunity Employers. We are committed to supporting inclusive workplaces and diverse leadership across the hospitality industry.
Vice President of Operations (Real Estate Lending)
Operations Manager Job 10 miles from Rockville
Company Overview: Join the largest hard money lender in the Mid-Atlantic region, specializing in fast, flexible financing solutions for real estate investors, builders, and developers. Our client is known for delivering quick approvals, personalized service, and competitive rates, and they are dedicated to empowering real estate professionals with the capital they need to grow their businesses.
Position Overview
The Vice President of Operations will be responsible for overseeing and optimizing company-wide processes, ensuring seamless collaboration between departments, and executing strategic initiatives to enhance operational performance. This role will focus on improving execution, leveraging technology to drive efficiency, and fostering a culture of accountability and continuous improvement.
Key Responsibilities
Operational Execution & Process Optimization
Develop and implement streamlined operational processes that enhance efficiency across the organization.
Lead cross-functional initiatives to improve communication and collaboration between sales, underwriting, servicing, and finance teams.
Ensure operational scalability to support the company's growth objectives while maintaining service excellence.
Identify and mitigate operational risks while ensuring compliance with regulatory and lending guidelines.
Implementation & Automation
Evaluate, select, and implement solutions to improve loan origination, servicing, and overall workflow automation.
Optimize the firm's use of CRM, loan management systems, and other operational platforms to improve data-driven decision-making.
Drive digital transformation initiatives that enhance the borrower experience and internal efficiencies.
Strategic Leadership & Execution
Partner with the executive team to define and execute strategic priorities for operational growth and efficiency.
Establish key performance indicators (KPIs) to measure and drive operational excellence.
Develop and mentor a high-performing operations team, fostering a culture of accountability and continuous improvement.
Financial & Lending Operations
Oversee loan processing, underwriting, and servicing workflows to ensure timely execution and quality control.
Collaborate with finance and treasury teams to ensure optimal liquidity management and funding strategies.
Improve cost efficiency and operational effectiveness while maintaining service standards.
Qualifications & Experience
5+ years of experience in operations leadership, preferably within hard money lending, private lending, or real estate finance.
Proven track record of optimizing operations, executing strategic initiatives, and implementing technology-driven efficiencies.
Experience with loan origination systems (LOS), CRM platforms, and workflow automation tools preferred.
Strong analytical skills with the ability to interpret data and drive process improvements.
Leadership experience with a track record of building and managing high-performing teams.
Ability to thrive in a fast-paced, growth-oriented environment.
Church Operations Manager
Operations Manager Job 14 miles from Rockville
(Full Time Salaried, 40 hours/week)
To apply, all applicants *must* submit a cover letter and resume in order to be considered, via LinkedIn or by emailing *****************************.
Washington City Church of the Brethren seeks a Church Operations Manager to manage the facility and office operations for our church. The Church Operations Manager directs church property operations, and renovations that may be occurring. It manages the church's ministry administration needs, schedules building events, and represents the congregation to building-related stakeholders. This position supervises and interfaces with facility maintenance positions (staff and/or contractors) and the Brethren House Manager. A church pastor supervises this position and the Operations Manager provides regular reporting to the church's Administrative Council.
Washington City Church of the Brethren is a Christian congregation in the Historic Peace Church tradition of the Church of the Brethren. We have been in the Capitol Hill neighborhood of Washington, DC since 1899. It is a congregation committed to simple living and the responsible use of resources. Our congregation supports social action, peacemaking, and active nonviolent strategies for social change. The congregation and its staff also value service, hospitality and diversity.
CHURCH OPERATIONS MANAGER POSITION - GENERAL RESPONSIBILITIES
Organizing projects, vendor coordination for maintenance and repairs
Serving as the principal point of contact with church leaders, building users, community members, and vendors for all building management issues
Supporting the Brethren House manager in addressing property needs for the church's volunteer service house (Brethren House, in Capitol Hill neighborhood) by scheduling vendors as needed
Arranging with contractors for needed building inspections, maintenance, repairs, and cleaning
Assisting church leadership with administrative and office tasks. Church leadership includes Administrative Council, church pastors; worship coordinators and leaders; and any other leaders Administrative Council or church pastors specify.
Managing building use requests and communication with those using the building
Professionally representing the church and its mission online and via phone
Supervising facility maintenance positions (staff and/or contractors) and the Brethren House Manager
QUALIFICATIONS
This position requires a creative and effective individual who can anticipate and plan for stakeholder needs, implementing follow through and regularly communicating about progress while addressing such needs.
This position requires a self-directing leader who takes initiative, makes proposals, and develops solutions to improve church operations related to building management, building use agreements, and event logistics (including both worship services and other events).
This position also requires the ability to do the following:
Manage time, projects, and priorities effectively, under occasional deadlines (such as an urgent repair need)
Proactively initiate, assess, and address administrative and building needs, for both the church and other building users
Collaborate with other building users to determine mutually agreed upon priorities
Communicate effectively in writing and verbally, both in person, by email, and by phone
Organize and maintain organizational supplies, files, and documents, such as vendor proposals for building maintenance or repair (digital and some paper)
Organize church operations using Google Suite Shared Drives and project management software
Initiate, delegate, receive and follow up on tasks via email and project management software
Must be willing to utilize Facebook, Instagram, Mailchimp, a Wordpress blog, and other social media tools to manage and direct church communications
Attend to aesthetic details such as formatting and presentation for organizational communication
Work well with a variety of people
Represent the mission and values of Washington City Church of the Brethren in the carrying out of duties in this position description.
SPECIFIC DUTIES of the Church Operations Manager
Property Management and Supervision (25%)
Proactively manages the property needs for the church building (337 North Carolina Ave SE)
Supports the Brethren House manager in addressing property needs for the church's volunteer service house (Brethren House, in Capitol Hill neighborhood) by scheduling vendors as needed
Supervises and communicates with all facility maintenance (staff and/or contractors)
Onboards staff or contractors as necessary (such as cleaning, pest control, HVAC companies, etc.)
Collaborates with church leadership to address the church's priorities for building maintenance or repair in a timely manner
Plans for and implements procuring vendors for various building repairs and renovations, in line with the church's ministry goals and needs
Develops building use agreements with entities for one-time and ongoing building use
Proactively assesses building use and storage, room-by-room, to ensure a balance between function, ministry use, and financial sustainability
Develops and maintains procedures or guidelines for building use
Monitors building user compliance with terms of building use agreements
Assesses quality and financial stewardship of various vendors, seeking out new quotes or vendors to improve quality of service and cost effectiveness; ensures vendors complete all contracted work
Ensures that contractors complete the appropriate amount of contracted maintenance visits
Building-Related Communication (25%)
Serves as the main point of contact for the church for all building stakeholders related to repairs, maintenance, and scheduling of events or activities
Receives regular reports from the Brethren House Manager, including about house maintenance needs
Schedules needed repairs at the church and the Brethren House
Promptly informs and consults with supervisor, Administrative Council, and building users about all operational changes, maintenance activities, and repair work affecting operations within the building
Liaises with the Hill Preschool to ensure healthy building partnerships, and to address their needs related to licensing requirements and inspections (e.g., monthly fire drills and other required paperwork)
Tracks licenses and permits to maintain compliance with applicable laws, regulations, and insurance requirements
Responds to building use inquiries, advising prospective (new) building users about the church's request process and managing that process
Arranges building guest access to the building and attends guest events to supervise as appropriate. Coordinates with staff and board to delegate this duty if unavailable.
Consults with Ad Council and pastors to seek out new building use opportunities
General Church Communications and Administration (25%)
Opens, receives, and sorts all physical mail, redirecting and notifying as needed
Regularly checks and answers the church voicemail, relaying messages to relevant parties as needed (pastors, etc.)
Changes the church physical sign and sources content from pastors and others
Maintains a church building calendar (Google calendar), for on-site events
Organizes, prepares, and sends the church's monthly newsletter, plus supplemental newsletters as needed, sourcing content from others as relevant and necessary
Manages and updates the church's website, including sermons
Communicates and liaises with denominational and district offices
Plans and strategizes about communication needs for the congregation
Directs social media and website content development
Creates a schedule and posts content for social media accounts
Financial Related Duties (10%)
Pays vendors as needed via the church's credit card
Completes contractor payments and reimbursements
Logs all contractor payments to vendors or individuals
Deposits checks or funds as requested
Assigns bills that require payment to the church Treasurer via project management software
Files and organizes all paper-based financial documents
Sunday Morning Worship Service Administration (10%)
Prepares worship slides for Sunday morning worship
Sends email reminders at the beginning of each week, connecting preachers, worship leaders, and musicians
Manages and organizes the church's worship calendar, arranging guest preachers or musicians as needed
Proactively schedules and convenes the church worship committee
Other Administrative Duties (5%)
Prepares a weekly report of project updates for weekly team meetings with the supervisor and pastoral team
Prepares a monthly written report to the Administrative Council
Attends all or a portion of evening monthly Administrative Council meetings, collaborating with members and pastors.
Prepares yearly summary report for Congregational Forum
Proactively assesses the church's ministry-related administrative needs and tasks
Coordinates purchasing of supplies as needed for the church
Sorts, organizes, and reduces church paper files and items as time allows
Works with pastors to develop and update church permanent records
Other ministry-related administration as needed, which may not be listed here
POSITION DETAILS, SCHEDULE, COMPENSATION, and BENEFITS
This role is a full time position (40 hours/week). The financial compensation is $62,400 annual salary. The position allows for some remote work but requires at
least
three on-site days per week including Tuesdays and Fridays and occasional presence at events or meetings outside traditional office hours. Potential compensation increases will be considered on a calendar year basis. Benefits, in addition to salary, include 11 paid holidays, defined health insurance reimbursement, Paid Time Off (PTO), and paid sick leave.
HOW TO APPLY
To apply, all applicants *must* submit both a cover letter and resume, via LinkedIn or by emailing *****************************. Interviews will only be conducted with mission-aligned qualified candidates who complete the full application (cover letter and resume).
Director of Operations
Operations Manager Job 7 miles from Rockville
Director of Operations - Contract Manufacturing, Sourcing, Warehouse & Logistics Management and Product Development
Job Type: Full-Time
Reports To: Founder and President
About Dress it Up Dressing
Dress it Up Dressing is a dynamic and innovative CPG company committed to excellence in delivering high-quality salad dressing products to retail and food service companies. We seek an experienced and strategic Operations Director to oversee our contract manufacturing, sourcing, logistics/warehouse management, and new product development functions. This leadership role requires a multifaceted individual capable of managing end-to-end operations while driving product innovation, quality, and efficiency.
Role Overview
The Operations Director will manage and optimize the entire operations process-from product development to contract manufacturing, sourcing, warehouse management, and logistics. This position requires a hands-on leader who can coordinate between internal teams, suppliers, and external partners to streamline processes, drive product innovation, improve cost efficiency, and maintain high standards of quality and customer satisfaction.
Key Responsibilities
Contract Manufacturing Management
Lead and manage relationships with contract manufacturers to ensure products meet quality standards and production timelines.
Oversee the development and execution of production schedules, troubleshooting any delays or issues.
Monitor manufacturing performance, ensuring adherence to agreed KPIs, and implementing continuous improvement processes.
Sourcing Strategy and Supplier Management
Oversee the sourcing strategy for raw materials, components, and finished goods, ensuring cost-effectiveness, quality, and timely delivery.
Build and maintain strong relationships with suppliers and vendors to negotiate contracts, secure favorable terms, and ensure supply chain resilience.
Conduct regular supplier performance evaluations and work to mitigate any supply chain disruptions.
Warehouse, Inventory & Logistics Management
Manage third-party warehouse operations, including inventory control, storage optimization, and order fulfillment.
Oversee logistics operations to ensure timely and cost-effective distribution of goods from suppliers to the warehouse and from the warehouse to customers.
Implement and refine warehouse and logistics processes to ensure the efficient movement of goods, reducing costs and improving overall throughput.
Ensure inventory accuracy through regular audits, minimizing stockouts and excess inventory, and maintaining a streamlined and organized warehouse.
Develop and optimize the logistics strategy, including transportation management, freight negotiation, and international shipping logistics as necessary.
Product Development
Collaborate with the product development team to bring new products from concept to commercialization, ensuring alignment with business goals and customer needs.
Lead the coordination of functions, including recipe development, product design, and marketing, to ensure seamless product development cycles.
Work with internal team on prototyping, testing, and iterative improvements to ensure products meet quality standards and cost targets.
Manage timelines for product development to ensure timely delivery to market while maintaining flexibility to adapt to changing customer requirements or market trends.
Team Leadership & Development
Lead and develop a high-performing team, fostering a culture of accountability, collaboration, and continuous improvement.
Provide mentorship, training, and development opportunities to enhance team performance.
Establish and communicate performance expectations, conducting regular performance reviews.
Process Optimization and Reporting
Drive continuous improvement of operational processes and systems across manufacturing, sourcing, warehouse, logistics, and product development functions.
Leverage data and performance metrics to inform decision-making and optimize operations.
Prepare regular operational performance reports for senior leadership, highlighting key achievements and areas for improvement.
Qualifications:
Bachelor's degree in Engineering or Supply Chain Management or a related field.
MBA or advanced degree is a plus.
8+ years of experience in operations management, preferably in contract manufacturing, sourcing, supply chain management, or logistics.
Strong knowledge of business processes, inventory management, warehouse optimization techniques, logistics management, and product development processes.
Proven track record of strategic sourcing and successful contract negotiations.
Excellent leadership, communication, and interpersonal skills with the ability to influence and lead cross-functional teams.
Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
Proficiency in ERP, Product Lifecycle Management (PLM) tools, Warehouse Management Systems (WMS), and Transportation Management Systems (TMS).
Preferred Skills:
Experience in CPG and supplying to retail customers is a plus.
Strong business and financial acumen.
Very strong Excel acumen is required.
Knowledge of international sourcing, logistics, and product development lifecycle.
Keen sense of urgency to quickly identify, analyze, and solve problems
Operations Manager
Operations Manager Job 14 miles from Rockville
ClearanceJobs, is assisting their partner, a prime contractor for Federal, State, and Local Agencies, in their search for an experienced COP Manager! This is a part time, on call position that supports the National Guard Bureau (NGB) J33 Current Operations Division and works in the National Guard Coordination Center located at the Temple Army National Guard Readiness Center in Arlington, VA and provides Shared Situational Awareness of Domestic Operations (DOMOPS) to the NGB-J33 and the NGB senior leadership.
MUST have an active TS/SCI security clearance to be eligible!!
Location: Onsite - Arlington, VA
Terms: Part-time
Travel: N/A
Compensation: $36k
Qualifications:
Have experience in using the full suite of MS Office products
Working in a multi-domain environment (air, land, maritime, space, and cyberspace).
Writing or contributing to daily, weekly, monthly and annual status reports.
Writing operational plans.
Developing background information papers, EXSUMs, factsheets, etc.
Research that resulted in developing gap analysis reports of current and previous fiscal year's cyberspace requirements, guidance, activities, programs and initiatives.
Monitoring and tracking tasks and requests for information received through email, meetings, discussions, and tasker systems.
Experience managing projects.
The COP Manager is responsible for the following:
Consolidates and reports all recurring and emergent reporting requirements to inform the Chief- National Guard Bureau (CNGB), Director of the Army National Guard (DARNG), Director of the Air National Guard (DANG), and National Guard Bureau NGB Director of Staff (NGB-DS) about National Guard (NG) worldwide equities based on sound judgement and on directed and ad hoc information requirements.
Monitor, track and collect information regarding the common informational picture from various COP sources, including the NGCC Team Chief, the NGCC Operations Team, Joint Information Exchange Environment (JIEE), Defense Connect Online (DCO), Situational Awareness Geospatial Enterprise (SAGE), Homeland Security Information Network (HSIN), Guard Knowledge Online (GKO), other Federal and State interagency websites and reports, NGB shared drives, NGCC email and data archives.
Provide a situational status report regarding NG activity for review and approval by the NGCC Team Chief daily, multiple times each day if required by specific operational conditions, in accordance with templates and procedures found in the ABS SOP, NGCC SOP, and COP Managers SOP.
Monitors and coordinates with internal and external providers and consumers of NGCC SSA to update and maintain SSA tools, and other Federal and State interagency websites and reports and incorporate information updates in SSA briefs/information papers as identified in the SOPs and the most current format for review and approval.
Monitor various JIEE and Excel databases, recent and archived reports, and Joint Force Headquarters-States (JFHQ-S), Joint Chiefs of Staff (JCS) and Combatant Command websites and reports for updates to the status of worldwide training and operational deployments of NG personnel and provide the excerpts to the NGCC Team Chief for review and approval. Update COP and associated tracking systems and recurring briefings to CNGB and CJCS (Chairman of the Joint Chiefs of Staff) as necessary to provide SSA to customers, and provide a synopsis of updates in the Monthly Progress Report for review and approval by the NGB-J33 PM.
Prepare draft daily, weekly, monthly, and annual status reports on support to Combatant Commands, DOMOPS and Defense Support of Civil Authorities (DSCA) missions in accordance with the ABS SOP, NGCC SOP, COP Managers SOP and the NGCC Information Management/Knowledge Management (IM/KM) Officer for review and approval by the NGB-J33 PM.
Upload, a minimum of two time per week, the weekly National Military Coordination Center (NMCC) Operations and Intelligence (O&I) Brief and include the number and type of status reports and NMCC O&I Briefs developed and uploaded during the previous month in the Monthly Progress Report.
Attend and participate in NGCC Team briefings and meetings, including twice-daily Shift Change Briefings and weekly Team Chief Meetings and comply with policy changes, clarifications, and adjustments of SOP, and prioritization of effort as promulgated in these meetings. The COP Manager captures possible tasks, information, and feedback in provided meeting minutes.
Participates in exercises and or actual events/incidents on average of six (6) times per year. Draft After-Action-Reports (AAR), to include lessons learned, for the Current Operations Division Chief's review and approval and input the approved AAR's and lessons learned into the Joint Lessons Learned Information System (JLLIS.
Review strategic, operational, and tactical operational documents in accordance with JP 3.0, JP 3.28, NORTHCOM Operational Plans in order to properly update Shift Change Briefings, Executive Summaries (EXSUM), Situation Reports (SITREP) and other reports as identified in the ABS SOP (CJCSM 3000.02), the NGCC SOP, and the J3/7 IM/KM Plan. The COP Manager will provide updated reports for review and approval to the NGB-J33 POC.
Monitors SSA tools and products, which are identified in the SOP, and alert the NGCC Team Chief upon the receipt of Requests for Information (RFI) or Requests for Assistance (RFAs) by OSD, JCS, JFHQ, or Combatant Commands and inform the NGCC Team on the content of the request(s).
Uploads approved initial, interim, and final NGCC reports to the Unclassified and Secret NGCC Dashboard and Communities of Interest (COI) SharePoint Websites located on GKO and InteLink hourly, each day unless required more frequently by specific operational conditions, in accordance with templates and procedures found in the ABS SOP, NGCC SOP, and COP Managers SOP.
Monitors SSA tools and products and alert the NGCC Team Chief to all global natural and manmade hazards and disasters in order to anticipate potential NGCC reporting requirements and potential JFHQ-St shortfalls and provides an executive summary on the potential impact on NG equities, properties, personnel and equipment.
Director of Operations
Operations Manager Job 33 miles from Rockville
About the Job
OysterLink is the go-to website for sourcing top-tier jobs in the hospitality industry. We're looking for a strategic and experienced Director of Operations to join the team at Woodberry Kitchen & Artifact Coffee. If you have a passion for leading multi-unit operations, driving efficiency, and ensuring an exceptional guest experience, we want to hear from you.
At OysterLink, we specialize in connecting the best talent with top-tier opportunities. Our clients are searching for a Director of Operations who can oversee daily operations across multiple locations while maintaining the highest standards in food service, team leadership, and business performance.
This isn't just another Director of Operations job listing. This is an opportunity to lead at one of Baltimore's most respected and sustainability-focused hospitality groups, bringing your expertise to a role that demands leadership, innovation, and operational excellence.
What You Will Be Doing:
Overseeing daily operations for Woodberry Kitchen & Artifact Coffee and ensuring smooth workflow across all departments.
Driving operational efficiencies, optimizing costs, and improving profitability.
Implementing and maintaining high standards in food quality, service, and hospitality.
Leading and developing management teams to maximize staff performance and engagement.
Ensuring compliance with all health, safety, and regulatory guidelines.
Managing vendor relationships and maintaining strong supplier partnerships.
Developing and executing strategies to enhance guest experience and drive business growth.
What You Won't Be Doing:
Taking customer orders or serving food.
Handling routine administrative tasks unrelated to operations.
Working in a static, day-to-day managerial role-this position is for a proactive leader who thrives in dynamic environments.
Basic Requirements:
Experience: Minimum five years in a senior operations role, preferably in hospitality or restaurant management.
Skills: Strong leadership, financial management, and team development abilities.
Education: Bachelor's degree in business, hospitality, or a related field is a plus.
Availability: Open to a flexible schedule, including evenings, weekends, and holidays as needed.
Authorization: Proof of U.S. work eligibility.
Director of Operations
Operations Manager Job 14 miles from Rockville
Who We Want
A strategic, hands-on leader who establishes an operations ethos focusing on speed, efficiency, and consistent results. This individual must develop and refine operational systems, policies, and HR workflows-especially in recruiting, hiring, and onboarding-to keep Blink agile as we grow. The right candidate has a proven track record of process optimization, team leadership, and fostering a culture of continuous improvement.
Key Responsibilities
Operational Efficiency & SOPs
Create and optimize daily workflows, SOPs, and business rules that ensure rapid, scalable operations.
Conduct regular reviews to identify bottlenecks, proposing process enhancements that streamline tasks and ensure compliance.
Coordinate closely with cross-functional teams (Software Engineering, Technology, Customer Service) to integrate operations seamlessly.
HR Management & Talent Acquisition
Develop and implement end-to-end recruitment processes (sourcing, interviewing, contract negotiation) ensuring minimal time-to-hire.
Oversee onboarding programs to foster a positive candidate and new-employee experience, including orientation sessions and ongoing support.
Maintain a robust performance management system: set KPIs, schedule reviews, and track results for continuous improvement.
Policy & Compliance
Uphold company policies and procedures; ensure legal compliance across labor regulations and contractual obligations.
Manage both internal and external business contracts (vendor, client, employee/contractor agreements), partnering with legal counsel when needed.
Oversee subscription management, IT resources, and office upgrades to ensure cost-effective, compliant solutions.
Collaborate with legal and finance on contract negotiations, budgeting, and financial compliance.
Office & Asset Management
Manage inventory, office improvements, and equipment to maintain a productive workspace.
Supervise IT infrastructure, handle audio/visual needs, and track key company assets.
Culture & People
Cultivate a safe, diverse work environment that promotes engagement and reduces turnover.
Conduct regular morale checks, gather feedback, and build training initiatives that foster professional development.
Serve as a key communicator during major changes, ensuring transparency and alignment across teams.
Why Join Blink?
Impact: Play a key role in scaling a high-growth event tech startup
Career Growth: Opportunity to operationally scale and be considered for advanced leadership role
Innovation: Work with a cutting-edge platform transforming the events industry
Collaboration: Be part of a dynamic, fast-paced, high-energy team
Culture: Thrive in a family-oriented environment that values teamwork, mutual support and mutual respect
Compensation: Competitive salary, commission structure, and performance incentives
Qualifications
10+ years in operations (5+ in a leadership role), with expertise in HR strategy and compliance.
Demonstrated success in scaling operations and improving HR workflows in a dynamic setting.
Strong analytical, decision-making, and problem-solving skills, with a history of cost savings and performance improvements.
Ability to manage complex projects, ensuring timely, compliant outcomes.
Fluency in English
Flexibility in work schedule (i.e. evenings and weekends if necessary) and willingness to travel.
Must be eligible to work in the United States.
Preferred Qualifications
MBA or equivalent.
Experience with project management software (e.g., Airtable, Monday, Asana).
Background in entrepreneurial or high-growth environments.
These preferred qualifications are not mandatory but would be beneficial for the role and may give candidates an advantage during the selection process.
Additional Information
This job description in no way states or implies that these are the only duties to be performed by the employee incumbent in this position. The employee will be required to follow any other job-related instructions and to perform any other job-related duties. Open communication and feedback with the Principal is encouraged, especially as the job evolves.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities listed above are essential job functions and requirements and are subject to possible modification to accommodate individuals with disabilities reasonably. To perform this job successfully, the incumbent will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
Equal Opportunity Employer
Blink Tech Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Warehouse Operations Director
Operations Manager Job 29 miles from Rockville
Our client, a long-standing family-owned business in the construction industry, is seeking a Warehouse Operations Director to oversee and optimize their warehouse operations. This company values tradition and innovation and is known for its dedication to quality and customer service.
The Warehouse Operations Director will play a critical role in directing and improving warehouse functions, ensuring efficient, safe, and streamlined operations. This leader will oversee the use of warehouse management systems, inventory controls, and safety protocols to support operational goals and maintain high standards
This Role Offers:
Opportunity to work with a talented and collaborative team.
Engage in challenging and innovative projects.
Competitive compensation and benefits package.
Opportunity for career growth and development from the best in the industry.
Focus:
Lead and oversee warehouse operations, ensuring optimal productivity, accuracy, and adherence to timelines.
Manage and improve inventory management processes to minimize discrepancies and maximize efficiency.
Implement and monitor warehouse management systems, focusing on operational improvements and data accuracy.
Ensure compliance with all safety standards and lead regular safety training sessions; maintain safety certifications and compliance records.
Coordinate with other departments to maintain seamless operations, adjusting workflows and inventory strategies as necessary.
Drive the adoption of technological solutions and process enhancements for continuous improvement in warehouse management.
Use data and reporting tools to forecast, track, and manage inventory needs and operational efficiencies.
Skill Set:
Bachelor's degree in Operations, Logistics, Business, or a closely related field; an advanced degree is a plus.
Strong experience in warehouse or operations leadership, preferably in sectors related to crane rental, storage, or logistics.
Proficiency in Microsoft Office applications and familiarity with operational or inventory management software.
Knowledge of warehouse management systems (WMS) with a proven ability to implement and utilize such systems effectively.
Safety certifications such as OSHA are highly desirable to ensure a commitment to workplace safety.
Exceptional organizational skills with an ability to manage multiple priorities.
Experience driving process improvements and implementing technology solutions.
Strong leadership abilities to motivate and manage warehouse team.
About Blue Signal:
Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS
General Manager, Facilities
Operations Manager Job 33 miles from Rockville
Earth is bringing sustainable deathcare mainstream through advanced biotech and software, paired with a relentless customer-focus. Our initial offering is soil transformation, an environmentally-friendly alternative to burial and cremation. Over a 45-day process, we gently transform a body into nutrient-rich soil. Families choose how much soil they'd like returned - to scatter or plant - and the remainder is sent to conservation land for restoration projects.
After successfully launching and building out two locations in the western United States, we are excited to begin the process of expanding our service offering to the Mid-Atlantic in 2025 to better serve families up and down the East Coast. This will further Earth's vision to offer the most sustainable deathcare option at scale, while redefining the customer experience with an industry-leading online platform and customer support.
Job Description
The General Manager, Facilities oversees the day-to-day operations of Earth's NOR facilities, ensuring that each location is maintaining the highest level of operational excellence and care throughout the soil transformation process. Leading a team of facility managers and operators across multiple facilities, this role is responsible for standardizing operational procedures, optimizing resource allocation, and maintaining quality and efficiency. As Earth continues to expand its reach, the General Manager, Facilities will be crucial in assisting with the opening of new facilities while upholding Earth's commitment to exceptional care and sustainable practices.
Responsibilities
Lead facility operations across all locations, ensuring consistent delivery of Earth's soil transformation process
Partner with Science team to monitor and optimize the soil transformation process, implementing improvements as needed
Guide facility leads in managing daily operations, providing mentorship and support
Ensure compliance with safety protocols, environmental standards, and funeral regulations across all facilities
Develop, maintain, and document standardized operating procedures across all facilities, ensuring consistent delivery of the soil transformation process
Collaborate with Earth's Care team to ensure facility operations support timely soil transformation and return processes, maintaining Earth's high standards of care
Drive continuous improvement initiatives focusing on operational efficiency; team training and development; and process optimization while maintaining Earth's high quality standards
Manage facility staffing needs across locations, including workforce planning, shift scheduling, and resource allocation to maintain optimal operations
Oversee inventory management to guarantee smooth facility operations
Track and provide regular reporting on operational metrics to leadership team
Build and maintain strong relationships with local partners and vendors essential to facility operations
Qualifications
Bachelor's degree required in any field; candidates with degrees in operations, engineering, or business disciplines are especially encouraged to apply
7+ years of operations management experience, with at least 3 years managing multiple sites
Proven track record of leading teams of 10+ staff
Experience working with technical teams to optimize operational processes
Strong analytical and problem-solving skills with demonstrated ability to use data to drive decision-making
Exceptional communication and interpersonal skills, with ability to effectively collaborate across multiple departments and all levels of the organization
Experience implementing and maintaining quality management systems and standard operating procedures
Available for regular travel between facilities (approximately 50-75% of time)
Experience in highly regulated industries preferred
Previous experience scaling operations in a growth-stage company is a plus
Strong attention to detail and commitment to operational excellence
Ability to thrive in a fast-paced, dynamic environment
Demonstrated leadership skills with a hands-on management style
Excellent organizational and time management skills
Committed and excited about developing a sustainable deathcare alternative
What Earth Provides
Benefits: Equity; performance bonus; medical, dental, and vision insurance; paid-time-off (PTO); an opportunity to be a part of a vibrant and energized team that is working to change the landscape of the death care industry!
Development Fundraising Events Assistant Manager
Operations Manager Job In Rockville, MD
Development/Fundraising Event Assistant Manager
(Exempt | Full-time)
The Hearing Loss Association of America (HLAA) is the nation's leading nonprofit organization representing people with hearing loss. HLAA opens the world of communication to people with hearing loss through information, education, support and advocacy. With more than 50 million Americans living with hearing loss and these numbers growing rapidly, we work nationally and in local communities to promote hearing health and provide vital assistance and resources to help people with hearing loss and their families to live better lives.
Position Summary
We have an exciting opportunity to join our Development team as a Walk4Hearing Assistant Manager. This position helps advance community engagement in the mission of HLAA through raising funds, recruiting and partnering with volunteers, program development and support.
The primary responsibility is to assist with the implementation of HLAA's Walk4Hearing events in designated geographic areas, while working closely with volunteers, teams and partners, to meet participation and fundraising goals, and create impactful events. Walk4Hearing is our community of support in action, connecting and empowering people with hearing loss to thrive.
The Walk4Hearing Assistant Manager will:
Assist the Walk4Hearing Senior Manager as directed to ensure the success of the Walk4Hearing.
Organize designated Walk4Hearing events in cooperation with local HLAA Chapters and Walk committees, including planning timelines, budgeting, timelines, program agendas, logistics and event feedback and evaluation.
Travel to Walk sites as designated and ensure set up for the event, volunteer cooperation, logistics, vendor set up, snacks, registration, sponsor tables and more.
Manage Donor Drive database, maintain accurate data records and assist constituents with DonorDrive fundraising platform and other fundraising tools. Use Donor Drive to track participation and provide reports. Provide final fundraising reports for each Walk through reconciliation of Donor Drive.
Write inspiring coaching emails and other communications to team captains, teams and walkers.
Support coordination of event logistics, including venue selection, permits, equipment rentals, securing of speakers and entertainment and event setup.
Recruit, cultivate and support volunteer leaders and committees to reach event goals.
Work with staff to achieve fundraising, participation and retention goals through engagement and fundraising efforts of partners and teams, and by providing volunteers with fundraising guidance and support.
Contribute to marketing and promotional strategies to increase awareness of HLAA and Walk4Hearing, and to generate public interest and media attention for events.
Assist in developing recognition activities to honor top fundraisers and donors.
Collect stories of impact from walkers and share stories with the community.
Develop a current knowledge of hearing health, hearing loss issues, and HLAA initiatives.
Ensure HLAA's mission and branding mission is integrated into all fundraising activities and volunteer engagement.
Education and Experience:
Bachelor's degree or equivalent education and experience.
2-3 years of related experience in nonprofit fundraising or community building, including events, sponsorship recruitment or volunteer engagement.
Required Knowledge, Skills, and Abilities:
Experience with fundraising platform such as Donor Drive.
Strong relationship building skills, a positive outlook, and commitment to working as a team.
Ability to establish collaborative relationships and flexibility to work with a variety of people, mostly volunteers, with different styles and personalities.
Effective writing and verbal communications skills.
Self-starter and ability to work independently while handling multiple priorities.
Strong analytical and problem-solving skills with high level attention to details.
Proficient in Microsoft 365 products such as Word, Excel, PowerPoint, SharePoint, OneNote, Outlook, Teams, etc. Comfortable embracing new technologies and using digital tools, such as Zoom, Teams, etc.
Work Environment:
Working conditions are normal for an office environment. Work requires travel and weekend and/or evening work. Ability to lift 20-pound box, be on your feet for 6-8 hours and have the endurance to execute an event in a short amount of time. Travel to HLAA annual convention and walk sites are required.
How to Apply:
All interested applicants should submit a resume and cover letter with salary range requirements to ******************** with "Walk4Hearing Assistant Manager” in the subject line.
Applications will only be considered complete with the required materials (resume, cover letter including the salary range requirements). Viable candidates with a complete application for this opportunity will be contacted and invited to interview.
Status and Benefits:
Supervisor: Director of Development
Terms of Employment: At Will
Employment Status: Full-Time/Exempt
Location: North Bethesda (Rockville), Maryland (flexible, hybrid work) with travel required.
Benefits: Comprehensive package includes employer-paid health, dental and vision insurance, disability insurance, TIAA 403(b) retirement plan, paid holidays, personal day, vacation, sick and flexible work schedule.
HLAA is an Equal Opportunity Employer. HLAA is committed to recruiting and maintaining a diverse staff; individuals from all backgrounds are encouraged to apply. HLAA does not discriminate based on race, color, ethnicity, religion, gender, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parenthood, or any other basis prohibited by applicable law.