Assistant Automotive Service Center Manager
Operations Manager Job In Clinton, IA
Company & Benefits Information At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years!
Associates hired into a full-time role will become eligible for the following benefits effective their 91 st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc.
All major Holidays & Birthday off
Advanced Leadership Training Programs: build the skills to grow your career
Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more!
Internal recognition programs that support an engaged workplace
Profit Sharing
401(K) with company match
Paid ASE testing and certifications
Compensation
Saturday & Sunday weekend premium pay $2.50 per hour
Starting base pay up to $23.50/hr with annual performance-based merit raises*
The pay listed for this position may vary based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.
Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain's Farm & Fleet position description for accurate pay range information.
Job Duties
The Assistant Service Center Manager would assist the Service Center Manager in overseeing the Service Technicians and the Automotive Service Center. The Assistant Service Center Manager will be responsible for:
Resolving customer issues
Providing technical assistance and training for service technicians and advisors
Supervising Service Center associates
Performing Technician responsibilities as needed
Demontrating awareness and compliance with Loss Prevention and safety policies.
Qualifications
Must possess a valid driver's license
Great communication skills
Prior Automotive Maintenance experience is preferred
Prior supervisory experience preferred
Prior Retail experience preferred
Able to work evenings when needed and at least every other weekend
Able to pass pre-employment drug screening and background checks
Able to attain an ASE Certification in A4 Steering and Suspension and A5 brakes within one year of hire date
Must possess or have the ability to obtain forklift certification
Ability to read and speak English and communicate with customers and co-workers
*Michigan Stores Only* ASE A4 and A6 Certifications required for Tech Level II and ASE A3, A4, A5 and A6 Certifications required for Tech Level III OR equivalent Michigan certifications.
EEO Statement
Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain's does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.
Assistant Automotive Service Center Manager
Operations Manager Job In Clinton, IA
Company & Benefits Information At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years!
Associates hired into a full-time role will become eligible for the following benefits effective their 91 st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc.
All major Holidays & Birthday off
Advanced Leadership Training Programs: build the skills to grow your career
Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more!
Internal recognition programs that support an engaged workplace
Profit Sharing
401(K) with company match
Paid ASE testing and certifications
Compensation
Saturday & Sunday weekend premium pay $2.50 per hour
Starting base pay up to $23.50/hr with annual performance-based merit raises*
The pay listed for this position may vary based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.
Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain's Farm & Fleet position description for accurate pay range information.
Job Duties
The Assistant Service Center Manager would assist the Service Center Manager in overseeing the Service Technicians and the Automotive Service Center. The Assistant Service Center Manager will be responsible for:
Resolving customer issues
Providing technical assistance and training for service technicians and advisors
Supervising Service Center associates
Performing Technician responsibilities as needed
Demontrating awareness and compliance with Loss Prevention and safety policies.
Qualifications
Must possess a valid driver's license
Great communication skills
Prior Automotive Maintenance experience is preferred
Prior supervisory experience preferred
Prior Retail experience preferred
Able to work evenings when needed and at least every other weekend
Able to pass pre-employment drug screening and background checks
Able to attain an ASE Certification in A4 Steering and Suspension and A5 brakes within one year of hire date
Must possess or have the ability to obtain forklift certification
Ability to read and speak English and communicate with customers and co-workers
*Michigan Stores Only* ASE A4 and A6 Certifications required for Tech Level II and ASE A3, A4, A5 and A6 Certifications required for Tech Level III OR equivalent Michigan certifications.
EEO Statement
Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain's does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.
Operations Manager
Operations Manager Job In Marion, IA
WHO WE ARE
Do you like to win? Are you passionate? Do you like having fun? If so, Cameron Ashley Building Products IS the place for you! Cameron Ashley is a leading omni-channel distributor of interior & exterior building products with over 60 Distribution Centers (and growing!) strategically located across the United States. Lumberyards, dealers, and contractors turn to us for products and solutions to help build their businesses.
At Cameron Ashley we Play To Win!
POSITION SUMMARY
The primary function of this position is to perform Operations Management. Manage the warehouse and shipment of products to customers to ensure delivery schedules are met and the proper products are shipped. Receive products from vendors, verify incoming orders are correct, receives the shipment into inventory, and maintains records of inventory and their bin location.
ESSENTIAL FUNCTIONS
Motivate and encourage teamwork to ensure set productivity targets are met
Conduct a daily safety walk-through to ensure that the warehouse is organized, clean, and safe
Enforce company policies of conduct and safety, and initiates disciplinary action as needed
Conduct monthly safety meetings and quarterly driver safety meetings
Responsible for inventory accuracy; conduct daily cycle counts to maintain accurate inventory counts
Identifies the causes of product losses and takes corrective action
Implement and maintain bin location system to aid in storage and picking of goods
Assist warehouse employees in loading and unloading trucks
Controls costs through productivity of personnel, efficient utilization of storage space and proper protection of stored materials
Properly utilizes docks, warehouse layout and route truck loading patterns to minimize loading time
Create organized and efficient loads for delivery that maximize route productivity and are within the guidelines of the Federal DOT. Schedule routes for trucks and contract drivers.
Maintains the planned maintenance of vehicles and equipment to ensure they are running properly and up to safety standards of OSHA and the Federal DOT
QUALIFICATIONS
5-10+ years Building Materials and/or Wholesale Distribution warehouse management experience
Powered Industrial Equipment experience, Forklift certification a plus
Solid knowledge and proven history of implementing OSHA and Federal DOT regulations
Knowledge of ERP systems
TMS or WMS experience REQUIRED
Proven ability to lead, motivate, and manage employees
Inventory Management Experience a plus
Experience with scheduling, planning, and logistics a plus
Knowledge Microsoft Word and Excel
Must have a valid Driver's License and be able to pass a drug test & background check
Must be able to drive and make deliveries to customers on an as needed basis
EQUAL OPPORTUNITY EMPLOYER
Operations Manager
Operations Manager Job In Cedar Falls, IA
About the Company
Ebco is a world class supplier of engineered rubber products for industrial applications. We specialize in repeating sales to Fortune 500 companies across a wide range of industries. Today, we have one of the most comprehensive catalogs of engineered isolators and seals in the industry.
We are currently headquartered in Elgin, Illinois with facilities in Knoxville, Tennessee, Dublin, Ireland, Hong Kong, Bangkok, Thailand, and Xiamen, China. We are excited to announce the opening of our new facility in Cedar Falls, Iowa. Our strategic locations allow us to provide Just In Time delivery and localized service globally without sacrificing quality or cost. Our team of engineers are available to provide customized solutions and on-site support for your isolation and sealing needs.
We are opening a new facility in Cedar Falls, Iowa and looking for an Operations Manager. The Operations Manager is responsible for the effective and successful management of labor, productivity, quality control, and safety measures as established and set for the Operations Department. The Operations Manager will ensure safe and efficient operations at Ebco's Iowa location. Serve as a company representative on regulatory issues. Enhance the operational procedure, systems, and principles in the areas of information flow and management, business processes, enhanced management reporting, and look for opportunities to expand systems. Carry out supervisory responsibilities in accordance with the company's policies and applicable laws.
About the Role
This job will be expected to complete the following functions. This is not an all-inclusive list. This job may be assigned other functions or tasks. This is meant to be a general description of the most essential functions only.
Responsibilities
Plans and organizes daily activities related to warehouse and quality operations.
Measures productivity by analyzing performance data, financial data, and activity reports.
Coordinates with other support departments such as human resources, finance, and logistics to ensure successful operations.
Oversees the daily operations including: quality assurance, warehouse, and invoicing functions.
Determines labor needs to meet production goals.
Assists with budget preparation for operations unit.
Assists with, or prepares and updates, organizations operations manual and policies.
Participate in Management Review.
Identify and log opportunities for improvement.
Initiate corrective action for any products or processes affecting customers.
Other duties as assigned.
Qualifications
Bachelor's degree in engineering, Business Management, Business Administration, or related field required; M.B.A. preferred.
Required Skills
5+ Years of prior experience in Operations Management required.
Excellent managerial and supervisory skills.
Extensive knowledge of operations and production management.
Ability to interpret financial data as needed to set production goals.
Excellent organizational skills and attention to detail.
Excellent written and verbal communication skills.
Proficient in Microsoft Office Suite or similar software.
Strong Understanding of Global Supply Chain, including ocean and air shipments.
Vice President Operations
Operations Manager Job In Iowa
Qualifications
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Regional Manager
Operations Manager Job In Cedar Rapids, IA
The Regional Manager, reporting to the Regional Director, supports operations in the Eastern Iowa market. This will involve creating a highly motivated team environment and working closely with your Store Managers to improve their performance, so they are able to efficiently develop team members, executing store processes, while ensuring that we continue to provide an industry leading customer experience. Your region can include multiple cities and/or states. Other duties will include recruiting and retaining talent in your market and implementing sales strategies and supporting the overall success of their stores.
Primary Responsibilities include (but are not limited to):
Primary responsibility will be to oversee Brakes Plus locations in assigned region.
Meeting or exceeding sales and profit goals
Staffing your region with the strong employees
Retaining your team, and ensure people are in the right positions
Responsible for employee reviews and personnel issues
Resolving customer complaints
Review, approve, and control payroll through scheduling, payroll reports, and percentages
Creates a highly motivated team environment/climate
Coaching and training using S&P's
Evaluating performance and productivity of all personnel
Ensuring store safety, including the use of and maintenance of safety equipment
We are looking for:
Ability to keep their employees motivated, resolve issues, and make decisions.
Ability to multitask and work efficiently under pressure and solve problems. Must create schedules and analyze reports.
Must be able to keep and maintain a budget for the region and individual stores.
Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency.
Excellent verbal and written communication.
Ability to develop professional relationships with store managers.
Proven track record of exceeding business objectives.
Ability to work efficiently both individually and as part of a team.
Benefits:
Brakes Plus provides a large selection of benefits that help protect the health, wealth, and well-being of you and your family. This comprehensive benefits program helps you create the best benefits program to fit your needs and lifestyle. NO SUNDAYS, COMPETITIVE PAY and ADVANCEMENT OPPORTUNITIES.
Retail District Manager (Mason City, IA)
Operations Manager Job In Mason City, IA
Work Where You Matter
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************
Job Details
GENERAL SUMMARY:
Plan and lead the activities of all stores within the assigned area of operation, including full profit and loss responsibility, while acting within the scope of company objectives and policies to accomplish divisional and regional goals.
DUTIES and ESSENTIAL JOB FUNCTIONS:
Lead store teams by ensuring:
A culture that fosters Dollar General's mission and values.
Fair administration of human resources policies & practices.
Superior customer service through fun, friendly stores.
Area annual sales growth that meets or exceeds company targets through quality orders and efficient flow processes.
All tools are effectively utilized in each store and market resulting in superior inventory presentation and management.
Effective planning & execution of company objectives.
Maximization of performance & productivity through a commitment to sensible store scheduling.
Total development of human capital through proactive recruitment, selection and education of employees and customers.
Protection of company assets through loss prevention and expense efficiencies.
Identify and develop new business opportunities within operational area (i.e., distribution flow improvements, merchandising display efforts, store growth and real estate site selection, recruiting strategy, training and development priorities, employee Relations, customer service, systems implementation, etc.).
Consistent and effective communication of divisional and regional priorities to store teams.
Qualifications
KNOWLEDGE and SKILLS:
Demonstrated results-oriented leadership including the ability to model total development and serve as a steward of Dollar General's mission and values.
Demonstrated record of achieving performance goals and objectives.
Financial analysis skills sufficient to interpret operating statements and other financial reporting data, manage budgets, and control inventory.
Demonstrated ability to produce desired results by leveraging resources, maintaining tough expense control, managing merchandise effectively, and defining and communicating clear expectations.
Demonstrated ability to manage multiple tasks in a fast-paced environment while demonstrating flexibility and adaptability.
Demonstrated strong interpersonal and leadership skills including a willingness to consistently provide superior customer service, the ability to react appropriately under pressure, and the ability to apply good judgment in ambiguous situations.
Demonstrated ability to effectively work in collaboration with team to achieve objectives in a participative management style.
WORK EXPERIENCE and/or EDUCATION:
Four+ years retail management experience with progressively more responsibility, managing multi-unit operations in retail, grocery or convenience store operations with full P&L responsibility.
Bachelor's degree preferred.
“Big-box” retail management and/or equivalent education and experience combination will be considered.
COMPETENCIES:
Drives results by identifying opportunities to improve performance.
Works efficiently by planning and organizing work to achieve goals and objectives.
Focuses on customers by anticipating customer need, overcoming obstacles, and continually striving to improve customer satisfaction.
Applies effective analytical skills by integrating complex information, while balancing tactical and strategic initiatives.
Provides effective leadership by maintaining an environment that promotes teamwork and maximizes individual potential.
Communicates effectively by providing clear and timely communication and demonstrating effective listening skills.
Demonstrates adaptability by adjusting to changing business priorities.
Note: This position requires weekly travel in a company-provided vehicle with limited overnight stays; a current driver's license and acceptable driving history is required.
Director of Operations
Operations Manager Job In Des Moines, IA
CiresiMorek is an AWARD-WINNING SEARCH FIRM who strategically partners with our clients to recruit exceptional talent globally. Our customers include Fortune 500, the world's top PE Firms and the largest privately held companies. Our proven process and capabilities allow us to create industry leading guarantees which deliver a 98% return rate.
We are currently assisting our client, a global leader in their industry, with a Director of Operations Search by Des Moines, IA. This position will be responsible for managing daily operations and ensuring strong employee engagement for a large workforce. This position will also be expected to find opportunities for building production processes, continuous improvement, building employee relationships through teamwork, and increasing operations efficiency.
Responsibilities:
Drive results for plant Key Performance Indicators (KPIs), including safety, quality, cost, delivery, absenteeism, training, compliance, on-time program launch, communications, etc.
Own plant P&L, budgets, forecasts and development and implementation of strategy
Develop and execute short-and long-term business plans and strategies designed to assure the growth of revenue, profit and cash flow
Provide leadership on major issues facing the organization, working collectively with support managers, and understanding all aspects of the business
Drive product line growth-volume, share, and new customers
Ensure the facilities annual sales revenue and profitability goals are met
Responsible for customer metrics for represented products
Requirements:
Bachelors degree, graduate degree a plus
5+ years' Plant Management experience
Proven success deploying Lean and Continuous Improvement methodologies
Total Compensation:
Commensurate with experience
Additional Information:
All information will be kept strictly confidential
Applications will not be considered without a Resume/Curriculum Vitae which includes contact information
Branch Manager
Operations Manager Job In Johnston, IA
Our client bank is seeking a branch manager with experience in commercial lending or experience on the operations side of banking. Serious candidates must have at least 5 years of banking experience. Our client offers competitive pay and bonus.
Restaurant Service Manager
Operations Manager Job In Larchwood, IA
Benefits:
Disability Insurance
Life insurance
Competitive salary
Dental insurance
Health insurance
Paid time off
CyHawk Hospitality, Inc., franchisee for Perkins Restaurant and Bakery, is now hiring a front-of-the-house Service Manager for our Sioux Falls location. Weekends are required with a 50-hour typical workweek.
Base salary is $55,000 - $60,000 depending on experience, plus bonus.
Benefits include 2 weeks of vacation, health, dental, life/disability insurance, and more. Plus, we're closed on Christmas day.
CyHawk is a growing family-owned company that opened our first Perkins in 2007 and now owns 19 restaurants.
SUMMARY OF POSITION
Assists the General Manager in restaurant operations and in achieving planned sales and profit levels for the restaurant through the implementation, management, and enforcement of company policies, procedures, programs, and performance standards. Provide direction for restaurant staff to ensure maximum guest satisfaction, ensuring execution of all employee duties to guarantee maximum guest satisfaction and a quality work environment.
REPORTING RELATIONSHIPS
Reports: Directly to General Manager
Internal: Extensive contacts with all levels of store personnel as well as all home office departments.
External: Extensive contacts include guests, distributors, repair technicians, salespersons, and community organizations and schools
LEADERSHIP ABILITIES
Demonstrates principles actions, uses sound judgment and follow through on commitments.
Anticipates problems and issues and makes timely and sound decisions.
Demonstrates a passion and working knowledge of food, liquor, beer and wine.
Leads by example and maintains a guest first focus.
Sets and shares goals with team, monitors and tracks progress of goals.
Directly and honestly addresses issues and resolves conflicts and seeks opportunities for improvement.
Clarifies roles, responsibilities, priorities and expectations.
POSITION ACTIVITIES AND TASKS
Assists the General Manager in planning and analyzing administration and operations manpower.
Ensures that all menu items are prepared, portioned, and presented properly in a clean safe, and sanitary manner, according to all established procedures, performance standards, and local health department regulations.
Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant.
Ensures the unit's compliance to productivity and service standards with a sufficient number of well-trained and productive employees.
Ensures proper management of the facility and equipment through preventive
Maintenance, energy conservation, repairs, security measures, and adherence to safety and sanitation requirements.
Ensures that inventory levels for both food and non-food items are properly maintained in accordance with company guidelines through correct ordering procedures and efficient usage and yield application.
Conducts employment activities to include staffing (hire/term responsibilities), training, and conducting performance reviews with all dining room personnel, as well as recommending salary increases and issuing employee work histories.
Ensures accurate financial data to include: payroll, cash and receipts, productivity, food costs, and operating expenses. Responsible for all communications with regard to system breakdowns and deficiencies.
Attends unit management meetings, makes presentations as requested. Responsible for meeting established objectives during periods of his/her or Key Hourly's supervision.
Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
Ensures the thorough training and development of non-exempt personnel directly supervised.
Disclaimer
This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.
Store Manager
Operations Manager Job In Des Moines, IA
The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude.
Responsibilities
Set and execute sales performance goals to increase profitability
Hire, train, and assess store employee's productivity and performance
Maintain orderly, presentable appearance of the store
Oversee stock and store operations
Qualifications
High school education or equivalent experience
2+ years' store management experience
Customer centric with a positive attitude
Service Manager- Hvac
Operations Manager Job In Ames, IA
HVAC Service Manager-
A premier mechanical contracting firm specializing in serving the commercial and industrial sectors. With a rich history of delivering top-notch mechanical solutions and fostering long-term client relationships, our client offers a supportive work environment, competitive compensation, and excellent benefits. Be part of a team committed to excellence and innovation in mechanical service delivery.
Position Overview:
We are seeking a dedicated Service Manager to lead our client's service division, overseeing the maintenance and repair operations for HVAC mechanical systems in the commercial and industrial sectors. This pivotal role offers the opportunity to manage a skilled team, drive service excellence, and contribute to the continued success of our client's operations.
Responsibilities:
Manage the day-to-day operations of the service division, including scheduling, resource allocation, and workflow management.
Lead, mentor, and develop a team of service technicians, providing guidance and support to ensure high-quality service delivery.
Establish and maintain strong relationships with clients, understanding their needs and ensuring prompt and effective resolution of service issues.
Develop service plans, budgets, and performance metrics to optimize service delivery and drive continuous improvement.
Collaborate with sales and project teams to identify service opportunities and support business growth initiatives.
Ensure compliance with safety regulations, quality standards, and company policies in all service operations.
Qualifications:
Bachelor's degree in Mechanical Engineering, Business Administration, or related field (preferred).
5+ years of experience in a service management role, preferably in the Mechanical Construction/HVAC contracting industry.
Proven leadership skills, with the ability to inspire and motivate a team to achieve goals.
Strong communication and interpersonal abilities, with a customer-focused mindset.
Excellent problem-solving and decision-making skills, with a focus on driving results.
Knowledge of mechanical systems and equipment, particularly in the food and beverage sector a plus.
Familiarity with service management software and tools is advantageous.
HVAC Service Manager
Operations Manager Job In Ames, IA
This individual is responsible the overall business results for their assigned team(s) and for the safety and supervision of service technicians who accomplish the repair, retrofit, or replacement of environment comfort systems. Additionally, this role is responsible for training and developing HVAC field technicians.
Job Responsibilities:
· Implements and evaluates area safety needs/requirements to provide feedback and recommendations to service technicians following company safety policies
· Accountable for the profit and loss of the work team
· Responsible for training and developing HVAC field technicians
· Supports HVAC field technicians by providing technical advice and offering guidance.
· Responsible for development, installation, programing, and startup of building automation systems
· Supervises jobs by reviewing technicians' work and maintaining records.
· Provides oversight in scheduling, organizing, and dispatching HVAC field technicians
· Represents the company by serving as a direct customer contact
· Serves customers by answering questions, responding to special requests, and helping them make key buying decisions
· Prepares for on-site installations and repairs by examining building layout, anticipating difficulties, gathering materials, and coordinating on-site work as necessary
· Consolidates reference information by collecting, organizing, and assembling data for reports, presentations, and/or special projects
· Identifies, analyzes, and quotes equipment repairs at customers' locations
· Uses a variety of tools and reads schematics for engineering specifications
Monitor and control manpower, tools and vehicles to ensure efficient and effective use of all departmental resources
Reviews service profitability report on a monthly basis to identify services performing below targeted gross margins and identify problems or areas for improvement to initiate appropriate steps for implementation
· Other duties as assigned by supervisor or as necessary by customer
Supervisory Responsibilities
· All facets of responsibility for service teams, (i.e. recruiting, hiring, training, directing, mentoring)
· Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
· Plans, assigns, and directs work of staff
· Conducts performance reviews, and rewards and disciplines employees as necessary
· Addresses internal/external complaints and resolves problems
· Develop and maintain a relationship with local Tech Schools
Qualifications
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required of a Service Manager in the Service Department. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience Requirements
· Must have in-depth knowledge of various HVAC products, systems, electronics, and building automation controls.
· Bachelor's degree (preferred), or Associate's degree or equivalent from two-year college or technical school with a certificate in Heating, Ventilation, and Air Conditioning;
· One to three years supervisory experience preferred
Other Requirements:
Abilities:
read, analyze, and interpret information
write reports and business correspondence
use of tools and technology
effectively present information and respond to questions from internal/external clients
translate detailed instructions into action items
problem solve using data and analytics
adapt to individual and team work environment
technological proficiency to include Microsoft Office products
ability to maintain urgency, but remain calm when dealing with emergencies
ability to deal diplomatically and communicate effectively with internal and external customers
Valid driver's license
Flexibility to work overtime and occasional weekends (as needed)
Infrequent overnight travel may be required
Professional appearance
Strong interpersonal skills, achievement oriented, self-motivated, and organized
Physical Demands
· The employee must occasionally climb ladders to access rooftop equipment for the purpose of developing quotations
· The employee must occasionally lift and/or move up to 25 pounds
· Strict adherence to Company safety requirements
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of a Service Manager. This position requires frequent visits to job sites, which could require working outdoors, in mechanical/equipment rooms.
The above covers the principle duties and responsibilities of this job. However, this job description should not be construed to be a complete listing of all miscellaneous, incidental, or other duties which may be required.
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Good driving record and pre-employment drug screening required.
ACI Mechanical is an Equal Employment Opportunity employer.
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General Manager
Operations Manager Job In Spencer, IA
LOVE TO TALK SPORTS? Dunham's Sports, one of the largest full-line sporting goods chains in the U.S., was founded in 1937 as Dunham's Bait & Tackle. Today we have over 240 stores in over 20 Midwest states from Maryland to Nebraska. We are looking for smiling, enthusiastic individuals with knowledge of sporting goods, merchandising skills and most importantly the ability to provide our customers an excellent level of service. This is a fun, fast-paced work environment with variety in the day to day operation of the store.
Benefits Include:
Merchandise discount
Health, dental and vision coverage
Prescription plan
Life, STD, LTD insurance
Dunham's is an Equal Opportunity Employer
Responsibilities:
Operational, merchandising, administrative functions within the store. Leading and training a staff in providing exceptional customer service. Store opening and closing responsibilities. Driving sales through customer service and report analysis.
Qualifications:
Must have 5 years of RETAIL management experience.
Strong organizational and leadership skills and interpersonal/communication skills; as well as problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to provide our customers with a high level of service, as well as train and motivate the staff to do the same. Build enthusiasm within the store to create a positive work environment.
Merchandise knowledge preferred, such as apparel, field & stream, footwear, exercise, and general athletics. Availability to work any hours the store is open.
Assistant Manager
Operations Manager Job In Des Moines, IA
Do you have management experience? Are you open to working in a position of leadership, but also willing to assist in all roles to help the team as needed? If so, a Manpower client has DIRECT HIRE Assistant Manager opening in their Ankeny location.
What's in it for you?
Competitive pay: $22-$25/hr -overtime and incentives
Medical, Dental & Vision Benefits
PTO
401(k)
Comprehensive on-the-job training is provided for all departments/levels in the organization.
A development culture with a focus on promoting from within.
What is the job?
Inspire the team to create a welcoming experience for each customer by greeting everyone.
Ensure work occurs at a fast pace to meet speed expectations.
Tailor each guest's experience based on the customer's preference.
Be knowledgeable on the services available and explain options clearly to customers and meet daily goals according to the scorecard.
Train and coach Team Members to understand daily scorecard goals and inspire them to meet standards daily.
Promote teamwork and a professional environment for co‐workers, vendors and customers and immediately address issues with the team when they arise.
Be the leader on company technology and be able to execute tasks using such technology and train the team to properly use equipment.
Operate the point‐of‐sale system when needed.
Serve as a trainer for new team members.
What should you bring to the job?
1+ years of proven leadership experience
Automotive experience required, Retail or Shop
Familiarity with technology and word processing.
High School Diploma Required.
Must be able to stand and work on your feet for extended periods of time.
Must be reliable and report to all shifts on time when scheduled.
Current valid driver's license
Restaurant Assistant Manager, Shift Manager & Team Member
Operations Manager Job In Mason City, IA
Dairy Queen Hiring: Restaurant Assistant Manager, Shift Manager & Team Member
When working at Fourteen Foods Dairy Queen, we welcome every guest with a smile and every day is a celebration! Since 2002, Fourteen Foods has been serving up smiles in 13 states and over 240 locations. As the largest Dairy Queen franchisee in the world, we offer the benefits and opportunities you can expect from an iconic national brand. Dont wait to get your career started, take advantage of this sweet opportunity today!
The Restaurant Assistant Manager provides quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance the customers visit, while assisting with and learning restaurant management responsibilities.
If learning new things, working alongside friendly co-workers and making a difference in the lives of others is what youre all about, then DQ is the place for you! As a Dairy Queen Restaurant Shift Manager, youll help supervise the team and ensure all shift responsibilities are completed. Our Dairy Queen Shift Managers are leaders in our stores in many ways, including training new team members, handling cash and making sure our guests have the best experience possible. As a member of our Dairy Queen management team, the shift managers will work with the General Manager and Assistant Managers to make sure all food safety and cleanliness standards are met every day.
A DQ Restaurant Team Member is responsible for providing superior customer service and products quickly, accurately and safely according to standards set by Fourteen Foods (FF) and International Dairy Queen (IDQ). Your goal is to meet or exceed each Guests expectations on every visit in the areas of quality, service, cleanliness, and consistency. Team Members demonstrate friendliness, hospitality, respect, and genuine care and concern towards Guests and co-workers alike throughout the course of completing all assigned tasks.
Requirements:
Education: High school diploma or G.E.D. equivalent.
Minimum Age: Must be 18 years of age or older.
2+ years previous experience as a restaurant Shift Manager required and successful completion of Fourteen Foods certified training program.
Must possess and maintain a valid drivers license.
Must successfully pass a background check.
Possession of Food Handlers Permit and/or ServSafe Certification (where required).
Flexibility to work evenings, weekends, and holidays as needed.
Ability to communicate effectively in the primary language(s) of the work location. Fluency in English may be essential for certain customer service stations within this position.
Requirements:
Education: High school diploma or G.E.D. equivalent.
Minimum Age: Must be 18 years of age or older.
Experience and Training:
1+ years previous supervisory experience in Fast Food or Retail preferred.
Ability to communicate effectively in the primary language(s) of the work location. Fluency in English may be essential for certain customer service stations within this position.
Requirements:
Minimum Age: Must be 16 years of age or older.
No previous work experience required. 6+ months of experience in fast-food restaurant or related
Above average math skills needed to operate cash register, count and return change, and balance cash drawer.
Ability to communicate effectively in the primary language(s) of the work location. Fluency in English may be essential for certain customer service stations within this position.
Here's what well bring to the table:
Competitive wages
Tuition reimbursement opportunities
Benefits for full time employees including health, dental and vision
No 3rd shift
Employee referral bonuses
Restaurants closed on Easter, Thanksgiving Day and Christmas Day
Fourteen Foods is the largest DQ franchisee in the world. We offer excellent growth and advancement opportunities as well as pay and benefits youd expect of an iconic national brand. Come join us, were the place where memories are made!
Fourteen Foods provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Plant Operations Senior Supervisor
Operations Manager Job In Iowa
Key AccountabilitiesOversee all operations from multiple departments, processes or shifts to ensure teams are following policies and procedures related to employee, food and feed safety and environmental compliance.Partner with environment, health and safety and food safety, quality and regulatory experts to identify the most effective approach for implementing and monitoring corporate safety policies and procedures.Oversee production outcomes, quantity and quality to ensure customer and food safety requirements are within specifications. Partner collaboratively with appropriate centers of excellence including, but not limited to engineering and plant management, to provide input into the development of plant capital investment strategies.Accountable for the implementation of non base capital investments for a major production area or for multiple departments, processes and shifts.Ensure ongoing review of key performance indicators with focus on continuous improvements in site operational targets.Develops and oversees operational plans and monitors routine operations for all production processes for multiple departments, processes and shifts.Lead and develop a team, coach and make decisions related to talent management, hiring, performance, and disciplinary actions.Other duties as assigned
QualificationsMINIMUM QUALIFICATIONSBachelors degree in a related field or equivalent experience Minimum of four years of related work experience4+ years of supervisory experience in manufacturing environments
PREFERRED QUALIFICATIONSRelevant experience with high hazard process and process safety management 1-2 years of experience with Ethanol or distillation/fermentation processes.2+ years of experience with industrial maintenance
Equal Opportunity Employer, including Disability/VetSecurity Clearance Required: NoVisa Candidate Considered: No
COMPENSATION
Base Salary - USD $105,000 to $133,000*** Never repost ***Full-time Benefits - FullRelocation Assistance Available - YesCommission Compensation - No Bonus Eligible - No Overtime Eligible - No Interview Travel Reimbursed - NoCANDIDATE DETAILS
5+ to 7 years experience Seniority Level - Mid-SeniorManagement Experience Required - NoMinimum Education - Bachelor's DegreeWillingness to Travel - NeverIDEAL CANDIDATE
BS degree in chemical and 1-2 years of ethanol or fermentation or distillation exp in industrial environments and 3-4 years of supervisory exp
Director of Operations
Operations Manager Job In Iowa
Administration/Director
District: Bettendorf Community School District
Director of Operations
Operations Manager Job In Iowa
We strive to be Your Future, Your Solution to accelerate your career!
Contact Staci Payne at ************************ or ************ to learn more about this opportunity!
Director of Operations
Job Overview: Our transportation client in the Northeast area is seeking to add a new Director of Operations to their team. The Director of Operations is responsible for providing leadership for dedicated transportation sites, as well as Terminal Managers to ensure safe operations. To be successful in the role of Director of Operations, you must have senior leadership skills, strong knowledge of the trucking business, and excellent communication/customer service skills.
This is a Direct Hire role.
What you will be doing as a Director of Operations …
Provide leadership regarding operations to all units and departments
Collaborate with senior management to ensure operational strategies support company goals
Ensure customer requirements are being met by managing the administration of resources
Execute strategies that allow for efficiency optimization and cost savings regarding schedules
Maintain rigorous compliance regarding industry policies, standards, and regulations
Create KPIs to ensure strong operational performance and identify opportunities for improvement and disciplinary action as needed
Ensure clients are receiving proper service by understanding and fulfilling their transportation needs through establishing and maintaining strong client relationships
Work with teams internally to ensure teamwork that allows them to combat any customer concerns
Build and maintain a strong operations team through recruiting, training, and coaching them on how to best utilize their skills
Skills you ideally bring to the table as a Director of Operations …
Bachelor's degree or equivalent experience
Minimum of 5 years of transportation experience as a senior leadership, preferably in the dedicated realm
Expertise in fleet management, driver relations, and other asset-based trucking operations
Strong knowledge and understanding of transportation regulations as well as safety requirements
Strong communication and customer service skills
Ability to understand and utilize transportation management software
Learn more about Saige Partners on Facebook or LinkedIn.
Saige Partners, one of the fastest growing technology and talent companies in the Midwest, believes in people with a passion to help them succeed. We are in the business of helping professionals Build Careers, Not Jobs. Saige Partners believes employees are the most valuable asset to building a thriving and successful company culture. Contact us to learn more about the opportunity below or check out other opportunities at ***********************************
Director of Operations
Operations Manager Job In Iowa
Administration/Director
District: Bettendorf Community School District