VP-Team Lead of Operations
Operations Manager Job 16 miles from Garden City
Our client, a leading Alternative Asset Manager in Midtown Manhattan, is looking for an experienced Director/VP of Operations to join their team.
The ideal candidate will have a strong background in Middle Office Operations, a thorough knowledge of Private Credit Operations.
You will...
Lead all Middle Office operations for the firm, including deal support and treasury functions
Directly support the reconciliation process of various Credit Facilities, Private Placements, and Fixed Income Products
Report failed trades and resolve trade issues promptly
Communicate with traders, counterparties, clearing brokers, and clearinghouses to ensure efficient trade execution
Match and confirm trades, initiate wires for settlement, and monitor fund liquidity requirements by performing P&L verification
Proficiency with WSO is a plus
VP of Operational Risk Management
Operations Manager Job 16 miles from Garden City
The VP will support the following operational risk management activities in accordance with OCC Heightened Standard using a guideline such as COSO. Specifically, this position will be responsible for administering and managing Operational Risk and Control Self-Assessment (RCSA) including Control Testing. The role will participate in the design, supervision and implementation of an RCSA program to provide support in identifying, assessing, monitoring, and escalating the risk assessments performed by the First Line Units (FLUs) of the Bank.
Responsibilities:
Process, Risk, Controls, Testing
Support bank-wide coordination of the RCSA process in close collaboration with FLUs to ensure consistency with sound risk management standards and internal policy and procedures
Execute the following operational risk management activities: Risk and controls assessment, Process library management, Risk and controls taxonomy, Controls testing, Issues management, Risk analytics
Maintain all associated process documentation (managed by FLUs), risk taxonomies, policies and procedures
Execute testing programs and QA all associated documentation
Ensure the effective implementation of the Branch's operational risk programs through training, awareness and monitoring
Promote sound operational risk culture across the Branch by supporting and providing oversight to the first line of defense through various operational risk management programs
Review and challenge risk assessments conducted by both FLUs and IRM
Ensure a timely and efficient remediation plan is developed for operational risk management framework issues, and oversee the implementation of rectification
Support all ad hoc tasks as they arise
Qualifications:
Bachelor's degree is required
Minimum 10 years of work experience in banking, with at least 10 years of work experience in operational risk management plus at least 5 years of experience related to RCSA or other risk and controls are required
Solid analytical skills and computer skills (Microsoft office including Microsoft Access and Visio) are required
Familiarity in knowledge of regulatory environment, processes, activities, requirements of a foreign banking organization, operational or enterprise risk management concepts, framework, methods, and governance practices
Deep understanding of RCSA or Enterprise Risk Management Risk Assessment and Control testing program is required
CFA, CPA, FRM or other Risk Management-related certifications are preferred, but not required
Senior Level Operational Risk Manager (#2 in Risk)
Operations Manager Job 25 miles from Garden City
Senior Level Operational Risk Manager (#2 in Operational Risk) - Top-Tier Asset Manager
In Office Policy: Must be okay 5 days in office (but they have a flexible, understanding culture - okay with WFH when needed)
About the Opportunity
A top-tier alternative asset manager is seeking a Senior Operational Risk Manager to take on a high-impact leadership role. As the #2 in Operational Risk, you will work directly with the Chief Risk Officer (CRO) in designing and implementing the firm's Operational Risk framework, playing a key role in shaping the firm's policies, procedures, and controls.
This is a brand-new role created due to rapid growth, offering the rare opportunity to build the Operational Risk function from the ground up at a firm with a stellar reputation in credit investments.
Key Responsibilities
-Design & Implement a best-in-class Operational Risk framework
-Develop & Oversee Policies, Procedures, and Controls across the firm
-Conduct Risk Assessments and enhance risk monitoring practices
-Drive Investment Risk & Automation Projects to optimize risk processes
-Engage with Senior Leadership (direct exposure to C-Suite executives)
Why Join?
-High-impact, leadership role with ownership over a critical function
-Outstanding culture - close-knit, supportive, and growth-oriented team
-Tremendous career advancement opportunities
-Competitive compensation package (up to $375K total comp + top-tier benefits)
Ideal Candidate
-5 - 15 yrs of Operational Risk, Investment Risk, or Enterprise Risk experience
-Strong understanding of credit investments & alternative asset management
-Proven ability to develop risk policies and frameworks in a fast-paced environment
43477
Investment Management Operations Specialist (AVP)
Operations Manager Job 16 miles from Garden City
Top-Tier Fund in Manhattan is seeking an Investment Management Operations AVP for a full-time position!
Responsibilities:
Play an integral role in servicing our Separately Managed Account (SMA) business, providing the highest quality support relating to new accounts supervision, and delivering “best in class”
Managing daily queues for new account restrictions, transfer in-kinds, state preference, strategy changes and work with Account Managers to resolve any issues
Reviewing daily reconciliation files for firm's internal accounting system and communicating with back office for processing
Researching account breaks and working with back office to reconcile account discrepancies in a timely manner
Responding to daily inquiries from other internal firm's departments regarding SMA accounts
Monitoring daily account freeze notifications, proxy meetings, claim reports and escalate issues to the appropriate internal teams as needed
Qualifications:
Bachelor's Degree
3+ years of relevant experience
Excellent computer skills (including Microsoft Office); proficiency with excel spreadsheets (e.g., working with large data files, pivot tables and preparing summary schedules for presentations).
C&I Underwriting & Portfolio Management Regional Manager
Operations Manager Job 16 miles from Garden City
C&I Underwriting & Portfolio Management Regional ManagerFlorham Park, United States of America
Reviews, analyzes and evaluates risks in order to renew existing business or generate new accounts. Determines appropriate terms and conditions for coverages and rates for program profitability. Contributes to the profitable growth of specific program(s) by maintaining pricing integrity, product excellence, and the development of meaningful performance metrics and controls.
Essential Functions/Responsibilities:
Manages a team of underwriters/portfolio managers.
Develops and implements business strategies to meet segment objectives.
Leads the Due Diligence and Underwriting process on new lending opportunities.
Communicates portfolio trends, risks and mitigants to senior leadership.
Provides a consistent and clear communication on business strategies, profitability objectives, priorities and accountabilities.
Evaluates and communicate key underwriting/marketplace issues to peer and senior management staff.
Conducts segment analysis to ensure profitability and growth of business.
Develops and manages portfolio information needed to accommodate sound risk management, economic and regulatory reporting requirements.
Collaborates with team to prepare and present monthly/quarterly portfolio reviews
Leads underwriting, structuring and closing of amendments, upsizes and extensions, as needed, including annual reviews and credit approval memos.
Develops, manages and/or refine tools necessary to track borrower and portfolio performance, monitor trends and industry performance.
Collaborates with originations team members prior to loan closing on approval memos, legal documentation, collateral review and funding approvals.
Manages other Portfolio Management functions, including collaborating with new business team on up-front and ongoing client due diligence, etc.
Leads and/or provides valuable input for broader business initiatives, projects and goals.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
Bachelor's Degree or equivalent work experience in Finance, Accounting, Management, Economics or equivalent field.
Work Experience:
Experience and exhibited competency in various aspects of commercial lending /portfolio management including financial analysis and credit structuring, 12-15 years (Req)
Understanding and applying credit policy, and credit monitoring and risk administration practices, 12-15 years (Req)
Skills and Abilities:
Credit and documentation experience.
Must be skilled in proposing and negotiating and approving credit and covenant structures.
Must demonstrate practical and conceptual knowledge of credit and risk analysis.
Demonstrated knowledge in financial modeling and able to structure credit in modeling environment.
Able to assist RMs on how to structure the credit relationship.
Exhibits competency at independently reaching conclusions and forms clear view of credit structure and business risk to Bank.
Thorough understanding of industry nuances applicable to the credits contained within group's portfolio.
Thorough knowledge of loan and related legal documents.
Strong communication skills; and ability to influences others by persuasively presenting thoughts and ideas to gain commitment and agreement for proposed ideas and solutions.
Word, Excel, Power Point, spread sheet modeling, and presentation development and delivery skills.
Diversity & EEO Statements:
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply.
Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions:
Frequent minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.
Employer Rights:
This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.
Primary Location: Florham Park, NJ, Florham Park
Other Locations: New Jersey-Florham Park,New York-New York,Pennsylvania-Conshohocken
Organization: Santander Bank N.A.
Salary: $165,000 - $250,000/year
Sales Operations Manager
Operations Manager Job 16 miles from Garden City
Who Is InRhythm?
InRhythm is a leading modern product consultancy and digital innovation firm with a mission to make a dent in the digital economy. Founded in 2002, InRhythm is currently engaged by Fortune 50 enterprises to bring their next generation of digital products and platforms to market. InRhythm has helped hundreds of teams launch mission-critical products that have created a positive impact worth billions of dollars.
InRhythm's unique capabilities of Product Innovation and Platform Modernization services are the most sought-after. The InRhythm team of A+ thought leaders don't just “get an assignment,” they join the company to do what they love. It's that passion that has helped us grow rapidly and consistently deliver on our commitment to helping clients develop better, faster, and in rhythm.
What We Do At InRhythm
We bring enterprises' most urgent and important products to market with high velocity, high quality and 10x impact. We enable innovative cultures by coaching teams with the right mix and maturity of modern tools, methods, and thought leadership.
This is a unique opportunity to get in on the ground floor of an evolving team. InRhythm clients include a broad range of highly visible and recognizable customers
From greenfield to tier-one builds, our clients look to us to deliver their mission-critical projects related to product strategy, design, cloud native applications, as well as mobile and web development. The projects we work on literally change the world. They change the way we live, work, and think in a positive way.
The Role
The Sales Operation Manager will have their primary responsibilities centered around streamlining our sales and delivery workflows as well as running and enhancing our sales enablement process.
You'll design, manage, and maintain efficient workflow processes across the entire sales cycle - from the identification of opportunities to winning them - all while ensuring data integrity within our sales pipeline. As part of your project management duties, you'll be responsible for coordinating between the sales, delivery, practices and operations team to get necessary information and answers that support the sales process.
Sales enablement will also be a crucial part of your role, requiring you to manage our customer hub and oversee all client-specific documents and information. You'll be integral in creating high-quality, tailored pitch and proposal decks for each client, meeting strict timelines, and ensuring consistency and accuracy.
You'll be extremely focused on building out and managing InRhythm sales pipeline, working with our sales team to actively manage active tasks and responsibilities for each opportunity and driving towards successfully moving opportunities through the sales process, from ideation to close.
In essence, you'll be the nexus of our sales operations, driving efficiency, facilitating communication, and contributing to our strategic goals. Your role will be pivotal in transforming our sales operations and contributing to our overall success.
Key Responsibilities
Sales Pipeline Management
Daily management of the sales pipeline in Salesforce, building out process and procedure to ensure all information within is always accurate and in clear, powerful reports
Clear management of activities and tasks needed to progress opportunities within the pipeline and the integration of that information across all InRhythm platforms (Salesforce, Asana, Confluence, etc.)
Pre-Sales Activities
Ensure all collateral for client meetings is prepared and tailored for each discussion, working with the product marketing team to enhance/modify materials as needed
Provide Account Directors/Executives with necessary intelligence / updates about client activities and background to support upcoming client meetings, inclusive of keeping information up to date in Salesforce
Manage updates of client account plans and information across systems, inclusive of post-meeting follow up activities and learnings
Own the action items and drive the sales team forward to successfully progress opportunities and get to closure with intentional urgency
Lead Generation - Outbound Sales Activities
Research current and target accounts, building out information and data to support Account Plan generation and updates, inclusive of new articles/alerts, org charts, contact information, stated corporate and business priorities etc.
Build market maps for both potential clients and competitors to better understand the landscape and how to best position InRhythm for success
Generate lead lists and run sales marketing cadences leveraging InRhythm go-to-market strategies and content
Focus on both current clients (in accordance with Account owners) and target clients to grow InRhythm business within priority verticals and industries
Lead Generation - Inbound Sales Activities
Develop account-based marketing campaigns to drive additional activity and interest, both from current and target clients
Work with sales and delivery team to generate referrals and build out initial discovery and lead generation
Leverage InRhythm thought leadership (white papers, blogs, conference talks, Propels, newsletters) to guide potential interest through online posting and events (working with Marketing)
Work with marketing to organize/host events that events (i.e. CTO networking, executive dinners, industry conferences) that showcase InRhythm as a leader and expert in our space
Required Experience, Skills and Qualifications
7+ Years Experience in Sales Operations or relevant work experience in a consulting or technology-focused industry
Proven ability to design, implement, and manage efficient operational processes and workflows, specifically around client sales campaigns and proposals, including experience with CRM and Sales pipeline tools (experience with Salesforce, specifically, is a must)
Experience managing and pushing for active progress on a sales opportunity pipeline (from ideation to close)
Strong project management skills to oversee multiple initiatives and hold team members accountable.
Strong written and verbal communication skills, with the ability to effectively collaborate with various teams and stakeholders.
Strong storyteller - Capable developing a compelling presentation to clients with guidance on underlying story
Demonstrated understanding of professional services best practices and a customer-first mentality
Strong client presence and ability to engage with clients
Ability to thrive in a small, fast, uber-collaborative environment
Experience working with SVP. MD, C-level stakeholders
Experience working in financial services, wealth management, asset management or payment industries is
a plus
Why Work at InRhythm?
People at InRhythm are entrepreneurs and innovators at heart and problem solvers who find new ways to overcome challenges. InRhythm continues to evolve and grow - and is now prepared to accelerate with the addition of this role to our community.
At InRhythm we believe in building a better workplace. When you join our team, you can expect a number of work/life benefits:
Comprehensive and customizable Medical, Dental, and Vision Plans
401(k) Matching
Paid Parental Leave
Scalable PTO
Reimbursements for personalized birthday experiences
Social and Flexible Work Environment
Media Streaming, Book, and Fitness Allowances
The hiring range for this position in New York, NY is $125,000 - $150,000 per year, base salary. The base pay actually offered will take into account internal equity and may vary depending on job-related knowledge, skills, and experience among other factors. A bonus may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, depending on level and position offered.
Founding Business Operations, Supply Growth
Operations Manager Job 16 miles from Garden City
About Marble Last year, 1 in 10 teens attempted suicide.
It almost never starts there. Instead, it begins with a treatable mental health issue. We could have helped these kids before things got worse, before they resorted to the traumatic and painful step of attempting to take their own life.
Structural features in our country's healthcare system render it virtually impossible for kids to get the help they need. Between acute provider shortages and low insurance participation, kids have no access to timely, effective care. And without treatment, symptoms that were once mild can rapidly devolve.
Enter Marble
Our mission is to massively increase access to timely, preventative care for all kids, before things get worse.
We accept all insurances, including Medicaid plans, offer virtual care with an emphasis on group therapy, and take a point-of-intervention approach. No waitlists. No insurance holdups.
About the Role
This is an exciting opportunity to join Marble and shape one of our most crucial functions from the ground up. In this founding role on our business operations team you'll define and execute our strategy to recruit and retain top clinicians. You'll start by strengthening our growing presence in New York, then help drive our expansion strategy in the latter half of this year.
In this role, you'll set the vision, build the team, and lead day-to-day operations. You'll need creativity to test new marketing channels, grit to overcome early challenges, and the strategic instincts to measure results and refine our approach as we rapidly scale. Many behavioral health companies struggle to recruit clinicians, but we have a strong initial strategy and are looking for the right leader to help us refine and scale it.
You'll report to our cofounder and collaborate closely with our CEO, Provider Growth, Product, and Engineering teams to ensure we have the supply base we need to deliver top-quality behavioral healthcare.
Your Experience
Startup operator (5+ years): You have hands-on experience driving key initiatives at a fast-growing startup in a go-to-market, growth, or business operations role.
Leadership experience: You've managed teams in a high-growth environment, setting clear goals and coaching teammates to excel.
Track record of success: You've delivered meaningful impact and earned rapid career growth through strong execution and leadership.
Our values
Thrives in ambiguity. You're energized by imposing structure in an uncertain, dynamic environment and making sound decisions with imperfect information, this role is for you.
Low status, high grit. Going from 0 to 1 isn't glamorous. You're ready to roll up your sleeves and do the hard work required get the job done. While you possess the intelligence to build our long term strategy, you are willing and excited to get on the phone today to recruit therapists.
Ownership orientation. As one of the first 20 hires on the team, you'll help shape Marble in ways big and small. The right leader in this role will not only stand up this function but improve the work of the entire team by providing feedback to other functions and helping to shape our culture.
Growth mindset. You're excited by the challenges this job will present as opportunities to adapt, learn and grow.
Relationship obsessed. You care deeply about the people we're serving and the team we're building together.
How to apply
If this sounds like the right challenge for you, we'd love to connect. Please email ************************ with “Biz Ops” in the subject line and tell us why you're interested.
Sales Operations Manager
Operations Manager Job 16 miles from Garden City
About LFGO:
LFGO is a fast-growing, category-redefining brand in the energy and wellness space, offering innovative products designed to energize and inspire. Backed by an ambitious mission, LFGO is focused on building a culture-defining brand that resonates with the next generation of consumers. Join us as we scale across e-commerce, retail, and alternative channels, redefining how energy products are experienced and consumed.
Position Overview:
We are seeking a highly motivated and results-driven Sales Operations Manager to join our team in New York City. This role is critical to ensuring the success of our sales efforts across all channels, including Convenience Stores (C-Store), Health & Wellness (H&W), and Alternative/Specialty retail outlets. The Sales Operations Manager will own key operational functions, including order issue resolution, fulfillment support, and order-to-cash coordination, while driving efficiencies that enable the sales team to achieve ambitious growth targets.
Key Responsibilities:
Sales Operations & Strategy
Develop and implement sales operations processes to support multi-channel sales efforts, ensuring seamless execution across C-Store, H&W, and Alternative/Specialty channels.
Collaborate with sales leadership to define and track key performance indicators (KPIs) and sales metrics.
Analyze sales data to identify trends, opportunities, and challenges, providing actionable insights to optimize performance.
Oversee and maintain accurate sales forecasts, pipelines, and reporting systems to inform decision-making.
Order Management & Fulfillment Support
Manage end-to-end order processes, including order entry, tracking, issue resolution, and on-time delivery.
Partner with retail and distributor partners to address and resolve order issues, ensuring high levels of customer satisfaction.
Coordinate with the supply chain and logistics teams to monitor inventory levels, product availability, and fulfillment timelines.
Oversee the order-to-cash process, ensuring smooth invoicing, payment tracking, and reconciliation with finance.
Channel Support & Enablement
Focus on supporting rapid expansion and channel-specific activities.
Partner with the sales team to create tailored strategies and materials for each channel, ensuring alignment with LFGO's brand and mission.
Work closely with the marketing team to develop Point-of-Sale (POS) materials, in-store assets, and promotional campaigns.
Coordinate with retail partners and distributors to ensure smooth onboarding, order management, and execution of sales programs.
Pricing, promotion tracking, and trade spend allocation responsibilities.
Operational Excellence
Manage sales tools and CRM systems, ensuring accuracy and efficiency in data management and reporting.
Streamline workflows between sales, marketing, and supply chain teams to ensure a cohesive go-to-market strategy.
Monitor and improve internal processes to minimize errors, reduce turnaround times, and enhance operational efficiency.
Cross-Functional Collaboration
Work closely with product, marketing, and R&D teams to ensure product assortments meet market needs.
Collaborate with finance to ensure accurate reporting, budgeting, and forecasting for sales initiatives.
Lead training sessions and create resources to empower the sales team with product knowledge and sales best practices.
Category Insights - Leverage market data and analytics to evaluate performance against key performance indicators (KPIs), provide insights on our competitive position, and stay informed on industry and category trends to guide strategic decision-making.
Qualifications - Required Skills & Experience
Bachelor's degree in Marketing, Business Administration, or related field.
Bachelor's degree in Business, Marketing, or a related field
5+ years of experience in sales operations, preferably within Consumer Packaged Goods (CPG/FMCG) or retail-focused industries.
Strong understanding of retail and alternative channel dynamics, including C-Store, H&W, and Specialty Retail.
Experience in Beverage, Supplement, and/or Functional Product categories, a plus.
Demonstrated experience managing order-to-cash processes, resolving order and fulfillment issues, and supporting distributor relationships.
Proficient in CRM systems (e.g., Salesforce, HubSpot) and sales analytics tools.
Advanced Excel skills and experience with data visualization platforms (e.g., Tableau, Power BI).
Attributes:
Analytical thinker with a data-driven approach to decision-making.
Exceptional project management skills with the ability to prioritize and manage multiple initiatives simultaneously.
Strong interpersonal and communication skills; able to build relationships with internal teams, partners, and clients.
Passion for consumer brands and a commitment to LFGO's mission to create a culture-defining company.
What We Offer:
Competitive salary and performance-based bonuses.
Comprehensive benefits package, including health, dental, and vision insurance.
The opportunity to be part of a high-growth, entrepreneurial team in a dynamic category.
A culture of innovation, collaboration, and passion for redefining energy products.
Marketing Business Operations Manager
Operations Manager Job 16 miles from Garden City
We're searching for a
Marketing Operations Lead
to our dynamic North America Service Business team (NASB) at Samsung Electronics America. This position will support both our consumer business focused on our software and services that keep consumers engaged daily. Products like Samsung TV Plus, Samsung Gaming Hub, Art Store, Samsung News and Galaxy Store are bringing ‘everyday extraordinary' to millions of consumers across the globe. This role will elevate the awareness of Samsung's portfolio of services and shape how media, consumers, advertisers and partners perceive them.
Additionally, this Ops role will support Marketing and partners across our Ads business. Samsung Ads is an advanced advertising platform where advertisers find and connect with audiences across over 100M Samsung Households around the world. Samsung Ads delivers high-quality audience targeting powered by three key components: first-party audience data at scale, world-class data science, and brand-safe cross-device ad inventory. Using our data, insights, and scale, we help advertisers reach consumers across CTV, our native apps, mobile and desktop. With Samsung Ads, advertisers can buy the way they want, reach who they need, and prove business results.
We're a CTV-centric ecosystem that's redefining the future of advertising. Integrating the physical and digital worlds, we help brands drive business outcomes by thoughtfully reaching the consumers who have welcomed Samsung into their lives. Our quality data and pursuit of better is the fuel that drives us ever forward. And like our tech, we're getting smarter every step of the way. We are on a mission to deliver more.
We are proud to have built a world-class organization, grounded in an entrepreneurial and collaborative spirit. Working at Samsung offers one of the best environments in the industry to learn just how fast you can grow, how much you can achieve, and how good you can be. We thrive on problem-solving, breaking new ground, and enjoying every part of the journey.
The Opportunity
We're looking for a confident individual with strong Organizational Operations, Finance and Project Management skills who understands the importance of delivering impactful results. This person will have experience in working across multiple stakeholders and managing core projects from start to finish. This position requires strong strategic thinking capacity to develop and drive project plans, Marketing budget strategies and find organizational efficiencies while aligning outcomes with company objectives. If this is you, we'd love to meet you!
Responsibilities include:
Lead FinOps team focused on overall process and Marketing budget spend - developing improvements and strategies for effective spend
Lead annual / quarterly planning process in partnership with finance and cross functional partners.
Align teams and identify opportunities to evolve operational processes across the marketing organization and in partnership with business units.
Manage organizational health inclusive of a new onboarding program and operational rigor across timelines, RACI's, Intakes and reporting standardization
Analyze existing process gaps, and develop solutions to close them. Drive towards simple, scalable solutions to difficult problems.
Drive communication throughout the team and our partners within the marketing organization.
Build and present strategic organizational shifts to better support our stakeholder entities inclusive of Executive leadership content dev
Project-manage multiple workflows and communicate complex analytical results, both written and verbal, in a clear and easy-to-understand way
Qualifications
7+ years working in a Marketing Operations position.
Strategic problem solver with expertise in operations management and a background in marketing, product marketing, operations, or analytics.
Proven success solving complicated process problems. Extraordinary ability to program manage across complex operations.
Strong influencing skills, the ability to develop strong relationships and communicate up, across and down in the org structure are critical to success in this role.
Strong understanding of the CTV and OTT landscape inclusive of vendors and players.
Excellent verbal and written communication skills with the ability to communicate at all organizational levels specifically our global finance teams, with ongoing realignment as needed
Passion for automating and improving processes, and the drive to adopt the latest technology tools.
Flexible and open working style, with an ability to quickly establish trust and credibility.
We are looking for high level of integrity, passion in providing this vital service to the platform and sense of urgency to “make things happen”.
Bachelor's degree in Business, Advertising, Marketing or related field preferred.
Sales Operations Manager
Operations Manager Job 16 miles from Garden City
The Opportunity:
As the Sales Operations Manager, you will be the central source of information and support for the Field Sales Team, and key collaborator with all departments on strategy execution. Responsible for supporting the administrative and analytical needs of the field staff, as well as the Director of Sales Operations in planning and supporting the US Retail Business. You will act as the primary liaison between Marketing, Supply Chain, Customer Service, Finance and Field Sales Team. This position works across the Prestige category (Carolina Herrera, Rabanne, jean Paul Gaultier) and the Niche category (Penhaligon's, L'Artisan Parfumeur, Dries Van Noten, Christian Louboutin Beauty).
What you'll get to do:
Lead the preparation and execution of seasonal collateral, promotional campaigns, special events, and training product allocations, ensuring timely delivery and alignment with the vision of Prestige and Niche brands
Collaborate strategically with Key Account Directors to forecast and weigh product allocations, balancing promotional plans with real-time inventory availability to optimize impact across key retail channels (wholesale & retail)
Serve as the central liaison, facilitating effective communication and data sharing among cross-functional teams, including Retailers, Customer Service, Marketing, Supply Chain, Key Account Directors, Finance, and Field Sales teams, to ensure operational alignment and excellence.
Conduct in-depth performance analysis of retail sales Sell-In and Sell-Thru data, generating actionable insights through top door reports, business reviews, and preparation for retailer meetings
Provide proactive support to Account Executives and other Field Sales teams, addressing ad-hoc requests and equipping them with tools and resources to drive growth and meet business objectives
Drive success through special projects, taking a hands-on approach to support initiatives that enhance brand visibility, operational efficiency, and overall market impact
This version not only uses action-oriented language but also adds depth, explaining how these responsibilities contribute to the role's impact on the brand and business
We'd love to meet you if you have:
Bachelor's degree preferred
Proficient in Microsoft Office Suite, with advanced Excel skills (formulas, pivot tables, V-lookups) and PowerPoint (create presentations with ability to visually story tell through data)
Strong analytical skills in budgeting, product planning, and analysis
Detail-oriented, highly organized, and capable of multitasking in a fast-paced environment
Effective communicator, skilled in interacting with senior management
Self-motivated, resourceful, and demonstrates excellent follow-through
Positive, respectful, and positive attitude with strong written and verbal communication skills
Experienced in time management and organization
Knowledge of SAP and Business Warehouse systems is a plus
Experience in the beauty and fragrance industry is a plus
Compensation
As required by New York State's salary transparency law, effective November 2022, the expected base salary for this position ranges from $95,000.00 - $105,000.00. Various factors are considered when extending offers, such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure. In addition to the base salary, PUIG offers a competitive benefits package that includes health and dental insurance, life insurance, disability insurance, 401K, paid holidays, a generous paid time-off policy, hybrid work environment, and career opportunities within a dynamic team.
EEOC
Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.
Diversity, Equity, and Inclusion Commitment
At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.
About Puig
Puig creates unique and highly desirable beauty and fashion brands that empower people to reinforce their self-esteem and find their own expression in a family-owned company that aims to leave a better world for the next generation.
Our brand portfolio is structured in three divisions: Beauty and Fashion, with the owned brands Carolina Herrera, Nina Ricci, Paco Rabanne, Jean Paul Gaultier, Dries Van Noten, Penhaligon's, Byredo, Dr. Barbara Strum, and L'Artisan Parfumeur; the licenses of Christian Louboutin and Comme des Garcons perfumes; and Lifestyle fragrances, among them Adolfo Dominguez, Antonio Banderas, Shakira, and Benetton. The Charlotte Tilbury division, which includes the luxury makeup brand and the Derma division, with the Apivita, Uriage and Isdin brands. We sell products in 150 countries and operate 26 subsidiaries.
At Puig we honor the values and principles put in place by three generations of family leadership. Today we continue to build on that legacy, through conscious commitments in our ESG agenda (environmental, social, and governance) aligned with the UN Sustainable Development Goals.
Vice President Operations
Operations Manager Job 16 miles from Garden City
Milano Jewelry is a Direct-to-Consumer retail jewelry chain with over 40 locations in the Caribbean, Mexico, and Alaska. Headquartered in the New York City Diamond District, Milano's vertical integration from manufacturing to retail offers duty-free shopping savings with high-end quality and service.
Role Description
The VP of Operations will oversee all aspects of retail store operations, supply chain, logistics, inventory management, e-commerce expansion, and process efficiency to enhance profitability and customer satisfaction. This role requires a results-driven leader with extensive experience in multi-unit retail management, operational strategy, and team leadership.
Key Responsibilities:
Retail Operations Leadership: Oversee and optimize the performance of Milano's 35 retail locations, ensuring operational efficiency, exceptional customer experience, and sales growth.
Process Optimization: Develop and implement strategies to improve store efficiency, inventory management, and cost controls.
Inventory Management: Ensure effective stock control, optimize inventory turnover, reduce shrinkage, and improve product availability.
E-Commerce Expansion & Strategy: Develop and execute strategies to grow Milano's online retail presence, optimize digital sales channels, and enhance the omnichannel customer experience.
Team Development: Lead and mentor store operations teams, ensuring alignment with company goals and brand standards.
Financial Management: Drive operational budgets, analyze P&L statements, and implement cost-saving measures while maintaining high performance standards.
Supply Chain & Logistics: Oversee merchandise planning, distribution, and fulfillment strategies to ensure seamless product availability.
Customer Experience: Enhance in-store and digital customer journeys to increase satisfaction and loyalty.
Compliance & Risk Management: Ensure adherence to all retail compliance standards, policies, and best practices.
Technology & Innovation: Leverage technology to streamline operations, improve reporting, and drive data-driven decision-making.
Qualifications:
10+ years of leadership experience in operations, preferably in the retail, luxury or jewelry industry.
Proven track record of managing multi-unit retail operations and driving revenue growth.
Strong financial acumen with experience in budgeting, forecasting, and P&L management.
Expertise in inventory management, supply chain optimization, e-commerce strategy, and operational efficiencies.
Ability to lead, mentor, and inspire large cross-functional teams.
Exceptional problem-solving skills and a data-driven mindset.
Experience implementing technology-driven retail solutions is a plus.
Strong communication and negotiation skills.
Compensation & Benefits:
Competitive base salary (commensurate with experience)
401(k) plan
Health insurance coverage
Transit benefits
Employee discounts on fine jewelry
Performance-based bonuses
District Manager, NYD/CT
Operations Manager Job 16 miles from Garden City
STATEMENT
This position is responsible for the sales and development of Banfi Vintners' portfolio of products in a designated district.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Manages distributors to achieve goals including shipments, depletions and distribution.
Manage execution and compliance for all channels of trade.
Maintain appropriate inventory levels to achieve annual program goals.
Maintain and ensure Distributor AR is up to date and adhering to the Banfi Corporation Policies.
Recap Distributor and Sales channel depletions/PODs adhering to the Banfi Corporation Policies.
Maintain Pricing Documents (Internally and at Distributors) ensuring all are up to date and follow Banfi's Pricing Strategy.
Creative Effective Distributor Incentive Programs to achieve Monthly/Quarter Goals and Expectations while maintaining fiduciary responsibility.
Successfully launch new items adhering to distributor requirements and follow Banfi Marketing Executions Standards.
Actively involved in developing annual business plan for designated market.
Creates and introduces company brand programs and strategies and has direct responsibility for distributors in a geographic area.
Take active role in assessing distributor performance. Manage and develop wholesalers' capabilities to adopt and implement Banfi's brand strategies and objectives through effective implementation of the Banfi “Sales Process”.
Insure that Banfi's distributors are managing Banfi's National brand strategies to the trade.
Call on retail, on premise, and chain accounts in conjunction with the distributor sales force or independently.
Possess ample knowledge of products, wine industry, competitive markets, brands, and customers' issues and typical needs.
Cultivate cross-department relationships within the company, especially between sales and marketing, to carry out Banfi's National brand strategies. Adherence to executive directions is a critical part of your job.
Exercise appropriate behavior with Banfi's Suppliers, always representing supplier brands in the best and most professional manner.
Exercise the highest level of fiduciary duty to the company in all financial matters, including budgets, promotional spending and every aspect of the Company's business.
Soliciting sales and developing new accounts and maintaining established accounts, all with the ultimate sales order approval completed at the Corporate headquarters.
Conduct wine tastings and wine dinners.
Train On Premise and Off Premise Accounts staff on Banfi wine products.
Be prepared to work evening hours and weekend hours when necessary in order to accomplish whatever immediate goals or administrative tasks are required.
Order all Banfi POS for distributor.
Set display goals and track display activity with distributor & evaluate & report to supervisor.
Set shelf & cold box standards, implement strategies for execution with distributor.
Coordinate distributor in store tastings.
Job execution will break into following components:
60 % time in the Field (on own, with wholesaler reps or Banfi managers)
20 % time on Wholesaler interaction (in market or at wholesaler)
20 % time on Administrative, Preplanning and Follow up.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION, EXPERIENCE and SKILLS
A four-year college degree and/or equivalent
Good written communication skills
Good oral communication and interpersonal skills. Incumbent must articulate in a professional and personable manner to be a strong leader and partner to Banfi Customers and Trade. This would include virtual communication platforms.
Fluent knowledge of PC systems, working within Microsoft Office
Mathematical and interpretive skills: Incumbent must have the ability to calculate and interpret financial and statistical data that affects everyday Banfi business
PHYSICAL DEMANDS
The physical demands described here are representative of those required by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the incumbent is regularly required to use their hands and eyes for PC use; reach with hands and arms; talk and hear. The incumbent is required to stand; sit; stoop, kneel, crouch; see, taste and smell wine products in particular. The incumbent must be aware that the job involves distribution of alcohol beverages and recognizes that the company in no way encourages excessive or unnecessary drinking of alcoholic beverages while exercising the duties of this job. The incumbent must occasionally lift and/or move up to 50 pounds at a time, the approximate weight of a case of wine.
ADDITIONAL REQUIREMENTS
Current valid driver's license
Overnight travel as required and must be able to meet a minimum requirement travel schedule for assigned territories
Presentation Skills.
Public speaking. Sales Meetings, Training sessions, Wine dinners, etc.
Excellent time management skills.
No DWI offenses or illegal drug use.
Must use for business a clean, late model, presentable and fully operational 4-door vehicle that reflects professionalism
Employee must comply with all federal, state, and local laws and regulations which govern the alcoholic beverage industry and maintain at all times the highest ethical business standards and fiduciary duty on behalf of the company and its customers.
Operations Manager
Operations Manager Job 29 miles from Garden City
Our client, a leading innovator in the RF amplifier and telecom technology space, is seeking an Operations Manager to drive the organization's strategic goals, operational excellence, and profitable growth.
The Operations Manager will play a critical role in shaping the company's operational and cultural transformation.
This Role Offers:
Competitive base salary plus full benefits package, uncapped commissions, discretionary bonuses, and potential for equity.
Opportunity to work for one of the fastest-growing companies in the space.
Strong potential for career advancement, internal promotions, and increased responsibility as the company continues its high-growth phase.
Working with today's most in-demand public safety wireless solutions, including DAS, UHF, VHF, fiber, RF filter solutions, and more.
Small, agile company with a high-demand product line and an entrepreneurial spirit.
Culture of hard work, honesty, and continuous learning.
Focus:
Lead the implementation of key operational strategies, ensuring alignment across departments to achieve company objectives and market penetration goals.
Establish and refine operational processes across engineering, production, and manufacturing to ensure rapid, yet scalable, growth.
Work closely with the CEO, Engineering, and other department heads to resolve operational bottlenecks and foster a performance-driven culture.
Effectively allocate resources to meet strategic and operational goals, ensuring the proper balance between cost optimization and investment in growth.
Drive a metrics-driven environment, establishing and tracking KPIs to measure efficiency, product quality, and on-time delivery.
Lead the organizational transformation towards best-in-breed operational practices. Mentor and develop team members to ensure alignment with company goals.
Proactively identify and address potential operational risks, ensuring that production bottlenecks and systemic delays are minimized.
Implement processes to hold department heads accountable for meeting objectives, focusing on performance, development, and continuous improvement.
Foster a culture that values innovation, operational discipline, and continuous learning. Ensure alignment with the company's mission and values.
Skill Set:
15+ years of leadership experience in operations, with a strong track record of scaling companies in similar industries (RF components, telecom, military).
Proven success in leading operational processes within RF manufacturing, telecom, or defense sectors, particularly in high-power RF applications.
Deep experience in supply chain management, production planning, manufacturing engineering, and facilities management.
Expertise in process optimization techniques such as Lean, Six Sigma, and continuous improvement methodologies.
Familiarity with military, aerospace, and telecom compliance standards, including ITAR, NIST, and AS9100 certifications.
A dynamic and hands-on leader who fosters accountability, inspires change, and drives performance at all levels of the organization.
Strong foundation in using ERP, MES, and other manufacturing systems to drive operational efficiency.
About Blue Signal:
Blue Signal is an award-winning, executive search firm specializing in telecommunications recruiting. Our telecommunications recruiters have a proven track record of placing top tier talent in the industry, with deep expertise in wireless, fiber, network infrastructure, etc. Learn more at bit.ly/3TQmfJc
Director of Operations-On Site, Ft. Lee, NJ
Operations Manager Job 19 miles from Garden City
New Year, Same Amazing YOU, New Way to Make an Impact in Under Served Communities Across the Country!
**Thank you for applying to The Players Alliance. All of the roles posted here are based on site in the office in Fort Lee, NJ. They are not virtual, remote, nor hybrid. We have a beautiful brand-new office ready to be staffed by talented individuals ready to make an immediate impact. We encourage individuals to apply who believe in the mission and core values of The Players Alliance. We will not be accepting applications submitted on behalf of Staffing, Temp Agencies, and firms for direct hires. Thank you! **
The Players Alliance, a national nonprofit with headquarters in Ft. Lee, NJ has a brand-new exciting opportunity for an experienced Director of Operations. TPA is in hyper-growth mode and excited to hire talented individuals focused on Diversity, Equity, Inclusion, and Belonging in Youth Sports Programming. Candidates who align with TPA's mission, vision, and core values of The Players Alliance and ready to make a difference are encouraged to apply!
Title: Director of Operations
Location- On Site-Fort Lee, NJ (Non-Remote) Five Days A Week in Office
Competitive Salary and Comprehensive Benefits Package
As the Director of Operations at The Players Alliance, you will play a pivotal role in overseeing and streamlining the operational functions that are essential to our mission of promoting diversity and inclusion in youth sports, with a particular focus on empowering children of color in youth and community sports programming. This dynamic leadership position involves managing the day-to-day logistics of our charitable programs, including equipment distribution, inventory management, and vendor relationships. You will be responsible for driving operational efficiency, managing budgets, and ensuring that our warehouse, storage facilities, events and staff are well-supported. We are looking for a strategic thinker with a hands-on approach, ready to lead and support our growing team while helping to shape and optimize our operations as we continue to expand. The successful candidate will have demonstrated success in customer relations, relationship management, operations, procurement, inventory control and inventory management. This leader will operate with a sense of urgency, competency, accountability, integrity, honesty, and respect at all times. The leader in this space is a highly professional leader, with a roll up sleeves attitude, great demeanor and disposition, taking pride in their work product with a stellar work ethic. This is a People Manager position with direct reports.
Key Responsibilities:
Logistics & Operations Management:
Oversee the distribution, shipping, and inventory management of supplies and equipment for charitable programs across the United States
Ensure operational efficiency in supporting regional and national events and community engagement initiatives
Oversee vehicle maintenance and repair services ensuring the organization's vehicles are properly maintained and compliant with safety standards
People Management:
Function as a culture-builder by building relationships with staff and staying engaged and aware of potential challenges that may impact workplace culture; keep senior leadership informed and make recommendations for improvements; generate creative ideas and activities to build community between teams and offices.
Contribute to developing operational strategies, policies and procedures, and ensure policies are disseminated to all applicable staff; regularly share important information and updates to staff.
Vendor & Financial Management
Negotiate and manage vendor relationships for operational services including shipping, storage facilities
Manage and streamline operational budgets, ensuring financial tracking and expense optimization.
Staffing & Event Logistics
Manage the logistical needs for events, ensuring smooth execution from planning through delivery.
Coordinate on-the-ground staffing for events and program support.
Physical Labor & Hands-On Support
Assist with manual tasks such as lifting and moving inventory, loading/unloading shipments, and ensuring proper storage of materials.
Required Qualifications
Bachelor's degree or equivalent experience in operations, logistics, or related field.
Minimum of 5-7 years of experience in managing operations, logistics, or supply chain operations
Ability to be on-site at the Fort Lee, NJ office and occasional travel to other local sites as needed
Proven ability to manage vendor relationships and negotiate contracts.
Strong organizational and project management skills with the ability to handle multiple tasks under tight deadlines.
Proficiency in Google Suite and Microsoft Word.
Strong verbal and written communication skills.
Ability to lift up to 30 lbs as needed
Excellent presentation skills and the ability to communicate information efficiently and effectively.
A successful track record in setting priorities, problem-solving, and sound decision-making.
U.S. work authorization is required.
Preferred Qualifications:
Demonstrated Measured Success in Operational Efficiency and continuous process improvement
Proven track record in leading operational teams across diverse functions (e.g., manufacturing, logistics, customer service).
Expertise in Lean methodologies, Six Sigma, Kaizen or other process improvement frameworks.
Proficiency in relevant software applications for operations management and data analysis.
Experience in project management and delivering results within tight timelines
Knowledge of SOP Creation and Execution
Experience working in nonprofit organizations and start-up environments.
Knowledge of sporting goods distribution, event production, and charitable functions.
100% Employer Paid Medical, Dental, and Vision Premiums
Paid Time Off
Paid Sick Time
Paid Holidays
Paid Vacation Days
Employee Assistance Program
Professional Training and Development
Flex and Comp Days
eCommerce Operations Manager
Operations Manager Job 16 miles from Garden City
The Global eCommerce Operations team is responsible for operational stability of hundreds of eCommerce sites and integrations across many brands and markets. This role plays a key part in optimizing how we work together, breaking down silos and aligning collaboratively around defined goals and priorities.
A leader in this role will be passionate about increasing operational efficiency with business and technology leaders. To start, this is a cross-functional individual contributor role that supports eCommerce brands in the North America.
Key Responsibilities:
Collect and manage dashboards of bugs and incidents that happen across our digital ecosystem to form a bigger picture that helps inform key improvements to prioritize
Actively monitor all data tools for any friction patterns in the end-to-end operational landscape
Manage day-to-day tasks prioritized by impact to the site customer and business manager of the site
Review potential impact and proactively communicate issues/concerns in order to avert operational inefficiency
Assist in creating light-weight frameworks, using data to break down problems toward collaborative, impactful solutions
Contribute to standups and executive statuses
Track OKRs on operational integrity for quarterly stakeholder review
Identify metrics from various sources to highlight patterns, trends, and opportunities
Build relationships with cross-functional teams to enable best practice learnings and increased alignment across the division
Cascade information and materials that support our desired interaction models
Qualifications
Bachelor's degree or relevant business operations experience in a complex multi-brand retailer
5+ years of relevant work experience in program management
Proven self-starter and ability to navigate ambiguity as well as balance the needs of multiple stakeholders
Excellent communication, presentation and interpersonal skills
Ability to facilitate actionable working sessions with distributed teams across all levels
Experience creating and scaling new processes
Experience working in a cross-functional team and navigating dependencies
Comfortable with ongoing technological and organizational change
Technical Competencies
Proficiency with Jira and other Atlassian products
Proficiency with Excel and creating data charts from tables and formulas
Experience driving data-driven initiatives using well-defined KPI metrics
Working knowledge in digital behavioral tools such as FullStory, ContentSquare, etc.
Solid understanding of data-driven decision making
Understanding of multi-brand retail or eCommerce business
Familiarity with agile methodologies and iterative development processes
Passion for eCommerce trends and best practices
Site Operations Manager
Operations Manager Job 23 miles from Garden City
🚨 We're Hiring: Carlstadt Site Operations Manager 🚨
Are you a hands-on leader with expertise in facility operations, regulatory compliance, and environmental health & safety (EHS)? We're looking for a Site Operations Manager to oversee our 208,000 sq. ft. chemical manufacturing site in Carlstadt, NJ. This role ensures operational efficiency, tenant management, and compliance with OSHA, NJDEP, TSCA, and other key regulations.
🔹 What You'll Do:
✅ Lead facility operations & maintenance - overseeing boilers, chillers, HVAC, electrical, and infrastructure.
✅ Ensure full EHS & regulatory compliance - hazardous waste, air emissions, water diversion, and site safety.
✅ Manage tenant relationships & municipal engagement - collaborating with local schools and emergency response teams.
✅ Oversee capital projects & engineering initiatives - improving site efficiency and compliance.
✅ Mentor & develop a team - leading 5 direct, 5 indirect reports in a high-performance environment.
🔹 What We're Looking For:
✔ Bachelor's in Engineering or related scientific field.
✔ Experience in chemical manufacturing, facility operations, or regulatory compliance.
✔ Knowledge of HVAC, electrical, plumbing, IT networks, and fire codes.
✔ Ability to manage finances, safety, ISO compliance, and multi-tenant operations.
✔ Strong leadership, communication, and problem-solving skills.
✔ Radiation Safety Officer certification is a plus!
🔹 Why Join Us?
💡 Own site-wide operations in a high-impact leadership role.
🌍 Make a difference in sustainability, safety, and compliance.
📈 Drive growth while managing a site that generates $500K in bottom-line profit from tenants.
Interested or know someone perfect for this role? Let's connect! 🚀
District Manager
Operations Manager Job 16 miles from Garden City
COMPANY
Joe & the Juice is a fast-growing freshly made juice, coffee, and sandwich concept. JOE was founded in Copenhagen in 2002 and has grown to +370 stores across 17 countries with more than 4,000 employees worldwide. The brand offers a healthy, convenient, and ambient experience when entering our universe and our concept extends beyond just the products themselves, but about the people behind them. We have an ambitious plan to grow our business to 1,000 stores by 2028 and we are looking for the right talent to join our exciting journey ahead!
We are a people business, and our goal is to become the first truly global people-centric food & beverage company. To achieve this, we strive to continuously develop a unique culture based on our virtues as the backbone of our company's success,
Positive Attitude
,
Inclusion
,
Social Ties
, and
Growth.
By simultaneously focusing on having a high degree of
Employee Engagement
, we rely on our employees to adhere to and promote our virtues, leading to a high employee belonging. If you can relate to this, maybe you will join our family?
JOB SUMMARY - What it's all about
Position title: District Manager
Reports to: Market Manager
Job Location: NYC
Hourly Rate: $95,000 - 110,000
Closing Date for Job Post: December 31, 2024
JOB SUMMARY
As a District Manager, you are responsible for your district's daily operations and development, ensuring the highest performance possible in all operational areas through effective sparring with your Operational Manager and by leading the Store Managers reporting to you. You are responsible for ensuring all stores adhere to market-specific legal requirements, company policies, and compliance structures. You are expected to have a full financial and operational holistic overview of your district by developing and leading your employees with a commercial mindset, resulting in an inclusive culture with highly engaged employees.
Your overall success in this position depends on the degree to which you can lead and develop highly engaged employees, where all operational conceptual in-store requirements are followed to deliver best-in-class guest experiences, turning regular customers into beloved returning guests. Ultimately, you are accountable for meeting the cost budget and reaching the district's sales targets and profits.
KEY RESPONSIBILITIES
Virtue-Based Leadership: Effectively lead your team members in alignment with company virtues and operational principles.
Recruitment: Responsible for the recruitment, pre-boarding, and onboarding of managers, as well as future talent pipeline. Responsible for performance management, and employee terminations in alignment and coordination with HR.
Employee Engagement: Develop and inspire your Store Managers through 1-1 development plans, employee engagement actions, in-store training, and team meeting facilitation.
Talent Acquisition: Ensure an optimal talent pipeline across all stores in your district by proactively using the Team Performance Overview. Always have the next talent ready as the number of stores expands.
Operational Requirements: Maintain a safe, compliant, and healthy working environment by enforcing hygiene, health, and safety standards while ensuring brand and local standards are maintained per guidelines. Overall accountability of all stores is compliant with the preventative maintenance program, including facility, equipment, and grounds maintenance.
Shift Planning and Structures: Ensure optimal store shift plans across all stores, considering seasonality, local events, and other circumstances impacting the store traffic and ensuring an ideal workflow by company standards, as well as store budget. Support Store Managers in effectively managing employee absence and ensuring working time follows contractual obligations, union agreements, and legal requirements.
Stock Handling: Follow up on the Store Manager's stock handling, counting, and ordering to ensure optimal inventory. Hereby, the cost of goods sold does not exceed the specified monthly target.
Performance Management: Accountable for building sales and optimizing store profit through your store managers to achieve company-defined KPIs (conduct store performance reviews)
KEY QUALIFICATIONS
Must have at least 3-5 years operational experience.
Must have multi-unit management experience in fast/casual restaurant company with successful track record.
In depth knowledge of cost control & inventory management.
Skilled in handling customer feedback and implementing service improvements.
Skilled at implementing employee retention initiatives.
Proven track record of success in executing strategies that drive profitability and customer satisfaction
Strong leadership, communication, and problem-solving skills
Excellent culinary knowledge and experience in menu development and pricing
Proficient in Microsoft Office Suite, point-of-sale systems, and food safety regulations
Knowledge of restaurant operations and best practices
THE BENEFITS
Medical/dental/vision coverage
Commuter reimbursement account through AMERIFLEX
401k plan for retirement savings
Employee perk program to save on travel, entertainment, and more.
Employee meal plan
Free coffee - duh'
New parent leave
An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
A collaborative team of people who live our core values and have your back
A clear career path with opportunities for development, both personally and professionally
THE PROCESS
Submission of Application - Resume Review - Initial Screening - Interviews - Offer - Onboarding
We will only consider applications through Easy Apply and will conduct interviews ongoingly.
For US job post only: NOTICE OF NON-DISCRIMINATION POLICY
***********************************
Operations Project Manager
Operations Manager Job 24 miles from Garden City
Project Manager is responsible for planning, organizing, and overseeing all aspects of a project, ensuring it is completed on time, within budget, and according to specifications by effectively managing resources, communicating with stakeholders, and mitigating risks throughout the project lifecycle; key duties include defining project scope, creating detailed work plans, assigning tasks to team members, monitoring progress, addressing issues, and delivering final deliverables. This individual will evaluate current business practices, looking for ways to improve productivity and efficiency, reduce costs and make the best use of our Operations and Business resources.
Position Responsibility
Directs a cross functional team of Operations, Supply Chain Management, Commercial, Quality, Regulatory, Finance, etc. personnel to ensure the timely completion of projects including New Product Introductions, Change Control, Cost Improvement, Productivity / Efficiency opportunities, Brand Re-stage, etc..
During the project initiation phase, demonstrate the ability to define project goals, scope, deliverables, timelines, and budget.
Create detailed project plans and schedules, work breakdown structures, and task dependencies.
Assign tasks to cross-functional team members, manage workload, and allocate resources effectively.
Track project expenses, identifying cost variances, and take corrective actions.
Identifying potential risks, develop mitigation strategies, and monitor for emerging issues.
Regularly update stakeholders on project progress, address concerns, and ensure alignment thru effective verbal and written communication.
Conduct reviews and ensuring deliverables meet project requirements.
Track project milestones, identifying deviations from the plan, and taking corrective actions.
Lead, motivate and guide the project team to achieve project objectives.
Upon completion of project, provide project documentation, conduct post-project reviews and hand over deliverables.
Assures compliance by following Food and Drug Administration's current Good Manufacturing Practices as well as other regulatory standards as require
The above is not intended to be an all-inclusive list of responsibilities. Other activities may be assigned as required by management.
QUALIFICATIONS
Experience and Skills:
Leadership and Teamwork: Ability to lead and motivate a team, facilitate collaboration, and manage diverse personalities.
Communication Skills: Excellent written and verbal communication to effectively interact with stakeholders at all levels.
Analytical Skills: Ability to analyze data, identify trends, and make informed decisions.
Problem-solving Skills: Identifying and resolving project issues proactively.
Organizational Skills: Ability to manage complex projects with multiple moving parts and deadlines.
Technical Skills: Proficiency in project management tools and software depending on the industry.
Ability to work both independently, lead projects where required, and contribute as a team player with a commitment to team development.
Preferred 3+ years' experience in FDA cGMP regulated industry, for example, Pharmaceutical, Nutraceutical, Consumer Health, etc areas.
Proven track record of successful project delivery within budget and timeline.
Experience with project management methodologies and tools.
Education and Certifications:
Bachelor degree in Business, Supply Chain Management, Project Management or related field.
Project Management Professional (PMP) certification is preferred.
Logistics Operations Manager
Operations Manager Job 19 miles from Garden City
We are seeking an experienced Logistics Operations Manager to manage the Warehouse Operations across the USA.. The role involves frequent Business trips to the LX Pantos warehouse/customer site. Meetings with public agencies and clients are also necessary to get information on setting up a new business.
Key Responsibilities:
Set up operational processes and the environment for new warehouse business in the USA/Mexico.
Create a new Standard Operating Procedure (SOP) for Warehouse & Distribution.
Regularly audit warehouse operations and update the SOP to improve operations.
In case of operational issues, respond to the issues alongside warehouse workers and work on improvement progress.
After setting up a new warehouse, support operations to stabilize the field.
Draw a draft CAD for warehouse setup.
Communicate with clients to establish an operational process and improvement plan.
Manage Warehouse Master Data (size, contract period, personnel, infrastructure).
Prepare a Monthly Business Report (sales, expenses, gross profit, operating profit, etc.).
Prepare a Monthly Operation Report (KPI, stock count, in/outbound trends, etc.) and develop an improvement plan.
Support peak season operations and respond to operational inquiries from the warehouse.
Set up a logistics cost reduction plan and monitor the progress of the cost reduction plan.
Requirements:
Bachelor's degree in Supply Chain or related field preferred
Bilingual in Korean / English required
Warehouse operation with a minimum 5-7 year industry experience
Must have experience in setting up warehouses
Excellent computer skills ( MS-Office : Excel, Power point )
Experience designing a warehouse with CAD program is a plus
Ability to work in a fast-paced environment within a team setting
Able to travel frequently for business trips (USA/Canada/Mexico) up to 50%
Business Manager, Saks Fifth Avenue
Operations Manager Job 16 miles from Garden City
The Business Manager will act as an entrepreneur and take ownership of the Saks Fifth Avenue Boutique, driving for sales results and providing a best-in-class luxury client experience for all brand axes to establish long term relationships. Inspire and influence the Guerlain Selling Ceremony by acting as a brand ambassador and coaching and developing the Boutique team.
Responsible for executing the business strategies as developed by Corporate and providing on-site retail sales support. Support is achieved through continuous training and motivation of Beauty Advisors and Selling Specialists, assisting in planning and executing all special event programs, and providing consistent communication with all partners.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Act as a Guerlain Brand Ambassador
Embody and communicate Guerlain's savoir-faire, heritage, and values.
Be an expert; enable a client-oriented mindset and promote the vision of luxury and modernity.
Act as an entrepreneur
Be creative and innovative; a true problem solver.
Contribute to the continuous improvement of the market with a test and learn approach.
Identify opportunities and present forward-thinking solutions.
Create strong relationships with key business partners, both in stores and in the Corporate office.
Provide regular feedback to the Corporate office and contribute by sharing best practices with other Guerlain retail locations and counterparts.
Act as a Business Developer of Customer Retention Management (CRM) by creating and growing the client base.
Perform sales analysis and propose actions for improvement in partnership with the National Sales Director. Stay current with market trends.
Propose and implement methods to connect with clients and build long-term relationships.
Identify and analyze strengths and opportunities within the boutique and create action plans to grow the business in partnership with the National Sales Director.
Always strive for more; be open to coaching and feedback and self-development
Manage the Saks Boutique
Achieve established retail and net sales goals as set forth by Corporate.
Build a network of high-performing Beauty Advisors and Selling Specialists.
Manage team of Beauty Advisors and Selling Specialists, including, but not limited to hiring, coaching, scheduling, and payroll.
Partner with Education in the training and development of Beauty Advisors in line with the ambition of Guerlain's elevated Client experience.
Responsible for regular coaching and feedback conversations with retail team members, including, but not limited to daily real time coaching, monthly productivity conversations, etc. Empower the team and set them up for success.
Provide a customized service experience which includes offerings exclusive to the Saks Boutique.
Ensure achievement of the boutique's sales targets and key performance indicators (KPI) of the Guerlain Scorecard (Retail and CRM).
Create and foster long-term relationships with clients and develop client loyalty.
Strive for operational excellence including but not limited to merchandising guidelines, grooming, and daily responsibilities.
Facilitate the communication and logistical execution of store events and promote in-store animations.
Manage boutique operations efficiently: sales analysis and reporting with key KPI, stock management, placing orders, and managing shift schedule for team members.
Collaborate with corporate office and proactively provide feedback for continuous improvement.
Build relationships with Saks partners; act as a liaison between the retailer and Guerlain's Corporate office
Work with retail store management to ensure the proper planning and execution of product launches, promotions, and special events.
Negotiate with store personnel to gain space and improve locations for all three-product axis in partnership with the National Sales Director
Implement the corporate merchandising guidelines to ensure the company's brand image is properly represented
In partnership with visual merchandising implement the corporate merchandising guidelines to ensure the company's brand image is properly represented and all seasonal updates are fully executed.
Conduct all other job-related activities.
SUPERVISION RECEIVED
Account Executive
SUPERVISION EXERCISED
Beauty Advisors
Selling Specialist
Working Conditions
Limited travel required (5-10%)
QUALIFICATIONS & SKILLS REQUIRED
5+ years of prestige beauty, fragrance, and/or skincare sales and management experience with a strong understanding of details and service.
Prior experience as Business Manager, Sales and/or Training.
Passionate about Guerlain and its values and be able to convey this passion to the team and the clients.
Empathetic and positive, results-oriented, and with an entrepreneurial mindset to develop the business.
Team player and active listener, in addition to knowledge of how to recruit and build a high-performing and collaborative team. Effective communication skills required.
Resourceful and strong analytic skills for proactive problem solving and for improving the store management on a continuous basis.
Able to understand and maintain confidentiality of business.
Microsoft Office experience preferred.