Bilingual (English/Spanish) Operations Manager - Dorado, PR
Operations Manager Job In Dorado, PR
External job description Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business' current openings.
Key job responsibilities
Key Responsibilities and Job Elements:
-Support, mentor, and motivate your salaried and hourly workforce
-Lead and supervise a team of Area Managers, Process Assistants, Learning Ambassadors (2-5 front-line non-exempt leaders and 1-2 Learning Ambassadors depending on location) and associates both English and/or Spanish.
-Lead large-scope projects with site and regional impact
-Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
-Manage safety, quality, productivity, and customer delivery promises
-Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
-Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
-Stand/walk for up to 12 hours during shifts
-Work in an environment where the noise level varies and can be loud
-Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
-Continuously climb and descend stairs (applies to sites with stairs)
- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Able to communicate fluently in both English & Spanish
- 1+ years of performance metrics, process improvement or lean techniques experience
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Operations Manager, Jackpocket
Operations Manager Job In Carolina, PR
We're defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.
Here, “impossible” isn't part of our vocabulary. You'll face some of the toughest but most rewarding challenges of your career. They're worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.
The Crown Is Yours
As an Operations Manager, you'll lead daily operations in our lottery fulfillment center, overseeing lottery ticket processing and facility management to shape the future of Jackpocket, one of our newest and most exciting products. You'll mentor and develop your team, driving performance to meet both individual and center-wide goals while implementing best practices to ensure optimal efficiency. In this rapidly growing industry, you'll take ownership and make a direct impact to revolutionize the digital lottery experience for our customers.
What you'll do as an Operations Manager
Lead the daily operations of the fulfillment center, including overseeing lottery ticket processing.
Train, mentor, and support ongoing professional development for team members to enhance performance.
Establish best practice framework and standard operations procedures ensuring optimal efficiency for the fulfillment center.
Manage employee scheduling, timecard approvals, and ensure a safe and compliant work environment.
Oversee full facility management, including coordination with local lottery representatives, handling facility maintenance, and taking ownership of all facility-related issues.
Execute cash balance reporting and support various initiatives to support daily fulfillment center operations.
Regularly communicate with regional and senior management to ensure alignment.
What you'll bring
Bachelor's degree or equivalent experience with at least 3 years of operations and people management experience
Availability to support a continuous operation including nights, weekends, and holidays.
Proven ability to lead large-scale operations and improve operational processes in fast-paced, high-growth environments.
Strong experience in personnel management, including hiring, scheduling, team development, and performance management.
Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel.
Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.
The US salary rate for this full-time position is $60,000-75,000, plus bonus, equity, and benefits as applicable. Our salary ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-CC1
Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 60,400.00 USD - 75,500.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Operations & CX Manager - CarePoint
Operations Manager Job In Guaynabo, PR
Guaynabo, PR ABOUT US At Triple S, we are committed to provide meaningful job experiences for Valuable People (Gente Valiosa). We encourage an environment of very high ethical standards, always excelling in service, collaboration among the company, agility to deliver timely, and embracing accountability for results.
When you join Triple S, you will be key to our efforts on delivering high-quality and affordable healthcare as well as contribute to our purpose to enable healthier lives. We serve more than 1 million consumers in Puerto Rico through our Medicare Advantage, Medicaid, Commercial, Life and Property & Casualty Businesses.
Let's build healthier communities together, join now!
ABOUT THE ROLE
Responsible for driving the execution and monitoring of operational initiatives across the Medical Group Operations (CarePoint). This role plays a pivotal part in ensuring continuous operational performance effectiveness and improvement and the successful delivery of high-impact projects aligned with organizational goals. Key responsibilities include: Lead Operational Excellence, (CX-Unit)- Coordination of Care Unit, Office Staff Initiatives and Health Plan Liasson Shared Services. This involves working collaboratively with leaders to design specific action plan and oversee comprehensive implementation plans, defining metrics to measure success, assigning resources effectively, and ensuring timely execution. The position requires strong business acumen, a focus on measurable outcomes, and the ability to collaborate effectively with senior leaders and cross-functional teams.
WHAT YOU'LL DO
* Direct Support to executive director in specifics initiatives related to Operational Excellence, Coordination of Care, Stars Measures and Health Plan key departments
* Ensure the development of the annual work plan, aligning departmental operational and strategic initiatives with corporate objectives.
* Manage projects and initiatives related to strategic initiatives for the Coordination of Care impacting CX including (Members, PCP and Office Staff
* Manages all clinical processes improvement activities to increase efficiency of all processes.
* Develop annual objectives, monitor the key performance indicators and processes for previously launched strategic initiatives to ensure they are on track and delivering the value previously projected.
* Oversees operational (productivity), financial, clinical outcomes in clinical operational unit (CM and UM) and escalate as needed
* Oversees, tracks and coordinates projects and/or initiatives related to the achievement of divisional and corporate goals for the area of responsibility.
* Researches and identifies new opportunities that would accelerate the goals of the enterprise.
* Leads and executes AI initiatives to improve the overall efficiency of operations.
* Works as a strategic liaison with key stakeholders in Triple S ecosystem such as: Customer Services, Provider, other ensuring customer experience, key initiatives completion and avoiding risk.
* Evolve Coordination of Care unit ensuring access to care and customer experience.
WHAT YOU'LL BRING
Bachelor's Degree in Business Administration, Health Science, Computer Science, or Industrial Engineering with five (5) to seven (7) years of experience, preferable, in a clinical setting or Health Insurance Industry. Project Management Professional (PMP), preferable.
CLOSING DATE: 3/14/2025
It is company policy to seek for the qualified applicants for positions throughout the company without distinction of race, color, national origin, religion, sex, gender identity, real or perceived sexual orientation, civil status, social condition, political ideologies, age, physical or mental disability, veteran status or any other characteristic protected by law. Drug-free company.
Equality Employment Opportunity/Affirmative Action for People with Disabilities/Veterans". Employer with E-Verify to verify the eligibility of employment of all the new employees.
We encourage Veterans and Disabled to Apply
Director Security Operations
Operations Manager Job In San Juan, PR
We are looking for people with experience protecting critical infrastructure to help us protect Oracle's enterprise against malicious attacks. Our team is skilled in threat hunting, analyzing indicators of compromise (IOCs), investigating adverse security events, security incident management, and digital forensics across IaaS, PaaS and SaaS environments. You will lead a global Security Operations Center organization responsible for defending this infrastructure from adversaries and insider threats. This includes using tools to analyze and respond to threats, creating tools/scripts to aid in analysis and response, and responding in real time to adverse security events. Our team is the last line of defense if security controls are breached. The scope of responsibility for team is continuing to grow with the needs of the business and we are constantly evolving our defenses as our adversaries evolve theirs. We're building a future based on scaling through automation, proactive hunting, and rapid response. We're finding new and innovative ways to operate at hyper-scale using cutting edge technologies. We're looking for a leader that will take this function into the future.
The role
OCI Security Operations is looking for an accomplished leader to head our Global Security Operations Center charged with protecting Oracle's Cloud Infrastructure, Global Industry Units, Oracle Health, Government infrastructure (including Top Secret environments, and Oracle's corporate network. As the leader of this team, you will drive SOC strategy, standards, and execution for protecting infrastructure that support billions of dollars in annual revenue. Your team will provide detection, triage, and investigation of all adverse security events. You will be responsible for 24x7x365 security operations of a global team with personnel on five continents.
Key Responsibilities
+ Manage the day-to-day delivery of multiple security monitoring teams and outcomes, including triage, escalations, proactive hunting, and tactical response
+ Adapt the team's approach to security monitoring to ensure the team can scale as Oracle's cloud footprint grows
+ Create consistent processes that work in a hybrid enterprise environment
+ Lead, mentor, and provide career development for a team of 100+ personnel
+ Develop and deliver long term strategies and roadmaps for security monitoring of our internal networks and security monitoring as a service for our customers
+ Lead the development of processes and procedures to improve system and service uptime, maintenance, and delivery
+ Stay informed on security developments, including research industry trends, ongoing security threats, and new security tools
+ Identify, improve, and measure meaningful security monitoring metrics, including defining and delivering against objectives and key results
+ Effectively communicate security concepts, asks, and wins with audiences consisting of both security experts and non-experts
+ Establish, grow, and maintain a supportive and collaborative team culture across distributed time zones
+ Develop hiring plans and strategic plans to attract, develop, and retain talent
+ Communicate effectively with customers, partners, and senior executives
+ Collaborate effectively with other Oracle security teams operating within a federated security environment
Preferred Qualifications
+ 10+ years of management experience in cybersecurity operations at a cloud service provider
+ 5+ years of experience as a manager of mangers
+ Experience being accountable for an operational security function
+ Excellent written, verbal communications, and presentation skills
+ Proven ability to communicate with all levels of the organization, and with external parties
+ Experience managing various facets of Red/Blue exercises
+ Knowledge of current adversary TTP's and experience responding to APT attacks
+ Understanding of security incident response processes and technologies
+ Knowledge of security monitoring processes and technologies
+ Proven ability to work and collaborate in a geographically dispersed, highly matrixed organization
+ Extensive knowledge of forensic tools and capabilities
+ Experience coordinating threat hunt activities
+ Experience leading a distributed security organization with 75+ staff
+ Experience working on a security team of 100+ staff
+ Security Operations experience in an environment with highly regulated controls (Government, Military, Finance, etc)
+ BS or MS degree in Computer Science, Computer Engineering, Information Systems, Cyber Security, or equivalent experience
Career Level - M4
**Responsibilities**
As a director of the software engineering division, you will apply your extensive knowledge of software architecture to manage software development tasks associated with developing, debugging or designing software applications, operating systems and databases according to provided design specifications. Build enhancements within an existing software architecture and envision future improvements to the architecture.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $122,500 to $291,800 per annum. May be eligible for bonus, equity, and compensation deferral.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling ***************, option one.
**Disclaimer:**
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
*** Which includes being a United States Affirmative Action Employer**
Insurance Agency Operations Officer
Operations Manager Job In San Juan, PR
Company: Island Finance
With over 65 years of service, Island Finance LLC is the largest financial institution in Puerto Rico. It serves over 70,000 clients, with consumer loans and a variety of financial products and services. Also, it has a comprehensive distribution network with 48 branches, a call center and an advanced Internet banking service available through **********************
Island Finance is not only a Financial Company committed to the future of Puerto Rico, but also works every day to offer the highest quality of service and is the one who has reached out to thousands of clients when they have needed it most, in addition to maintaining a positive and dynamic work environment with a team committed to offering the best.
We are the Financial Company of the 21st century, with over five decades helping you realize your dreams. Because there is one thing that does not change and that is that sixty-five years later we are here...
We deeply appreciate your support and reaffirm our commitment. That's why with us... ¡¡Yes, you can!!
General Job Summary
Validate accounting and operations activities to guarantee the business information accuracy, continuity, and compliance, including but not limited to, GL transactions, payments, audits, budgets/forecast, business results reporting, IT systems development and contingency plans. Work closely with Insurance Director to establish the strategic plan, including marketing, sales, and financial results, complying with all laws and regulations.
Essential Function and Responsibilities
Responsible for preparing and sending the daily penetration reports of credit related products.
Prepare and analyze monthly closing process including, but not limited to monthly revenue
report, account receivable monthly report, aging report, Agencies' revenue summary report.
Responsible of preparing and analyzing the weekly scorecard report to be presented to management. Prepare and deliver monthly presentations to Management for Business Committees and Board of Directors, with monthly Insurance Agency's financial and marketing results.
Analyze the business development by preparing the monthly forecast report by company and line of business. Update spreadsheets and Agency's databases with statistical, financial, and non-financial information.
Analyze and present the monthly expenses report.
Analyze and manage the aging for the LOB and make the collection effort to Departments and Insurance Companies.
Set up tracking systems for online marketing activities. Prepare reports by collecting and analyzing sales data.
Assist Insurance Director with coordination and follow-up training of credit related products to branches and telemarketing personnel to increase penetration rates and comply with laws and regulations.
Accountable of reviewing regulatory process to comply with the Office of the Commissioner of Insurance due dates and present recommendation to develop and strengthen the process.
Prepares and/or approves financial activities, such as journal entries, cancellations,
Reconciliations, check requests and accounts receivable. Interacts and works together with the Controllership Department and assures the accounting cycle is properly managed.
Prepare and update operational procedure (Manual).
Coordinate efficient processes through IT enhancements and projects
Responsible for reviewing and maintaining the Agency's Contingency Plan.
Responsible for renewing the Agency's corporate licenses with the Office of the Insurance Commissioner and submitting regulatory report to the Office of the Commissioner of Insurance.
Undertake daily administrative tasks to ensure the functionality and coordination of the Agency's activities.
Support and assist the management in another task as required.
Insurance Licenses required: Miscellaneous(P&C), Life and Disability
Requirements
Bachelor's degree in business administration, mayor in accounting preferable or equivalent
Broad and deep knowledge of a discipline, such as sales, finance, or business administration, and that requires the use of broad theoretical knowledge.
Insurance Licenses required: Miscellaneous(P&C), Life and Disability
Minimum of three (3) years in a similar position
Strong knowledge about insurance industry and products
Available to work extended hours when required.
Solid computer skills, including MS Office
Excellent communication and presentation skills
Experience in Insurance Industry
Fully bilingual (English and Spanish)
Accuracy and attention to detail
Strong knowledge about insurance industry and products
Available to work extended hours when required.
Solid computer skills, including MS Office
Excellent communication and presentation skills
Experience in Insurance Industry
Fully bilingual (English and Spanish)
Accuracy and attention to detail
Attention to detail.
Ability to read and understand financial statements that present accounting issues reasonably expected
Agile Product Delivery
Strategic Planning and Organization
Critical and Analytical Thinking
Island Finance is an Equal Opportunity Employer
Learn more about us at Island Finance and keep updated with our latest job postings at Island Finance Empleos
Connect with us!
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Center Manager in Training - Relocation Required
Operations Manager Job In San Juan, PR
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.
**Job Description**
**About BioLife Plasma Services**
Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.
_BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._
**Senior Operations Management Trainee (Senior OMT)**
Are you a senior leader interested in bringing your expertise to a place where you can feel good about the work you do? Do you want to develop new skills and set yourself up for continued growth? As a **Senior Operations Management Trainee** at BioLife, you will participate in an advanced leadership development program that will take you to our plasma centers across the country. You'll travel up to 95% of the time to learn the business while networking with supportive leaders and prepare yourself for accelerated career growth. After completing the program and obtaining a Plasma Center Operations Manager role, you'll relocate to one of BioLife's locations.
**Our growth is your bright future.**
Opportunities to grow as a leader are within your reach. With the incredible growth of 135+ BioLife Plasma Services centers across the U.S., the future looks bright for you. When you work at BioLife, you'll feel good knowing what you do makes a difference.
**_A typical day for you may include:_**
+ **Continuous Learning & Development:** The expedited training program lasts approximately six months. Upon completion, you'll have 12 months to obtain a Plasma Center Manager position. During this time, you'll receive hands-on experience and have mentorship opportunities. Drive your own learning plan that covers all aspects of managing our high-volume blood plasma collection facilities.
+ **Team Management:** You'll use your interpersonal and communication skills to cultivate a positive environment and motivate a team of diverse individuals. Provide employee feedback, conduct performance reviews, support team members' development, participate in staff planning and recruiting, and engage and retain employees.
+ **Career Advancement:** Work towards obtaining a Plasma Center Operations Manager position by completing the training program, networking, and building relationships across BioLife. As you progress your career at BioLife, you'll have opportunities to open and operate brand new plasma centers.
+ **Supportive Teamwork:** You'll work in our fast-paced, team environment; provide operational support; conduct management training; problem-solve; and communicate with senior management.
+ **Exceptional Customer Service:** Retain donors by creating a positive donor experience. You may also assist with production.
+ **Travel Opportunities:** Learn from and network with BioLife team members across the country. You'll be able to return home every other weekend.
**REQUIRED QUALIFICATIONS:**
+ Relocation Required upon graduation/completion of Trainee Program. You will be able to choose which location you would like to apply to.
+ 3-5 years of experience leading medium to large teams (20+ direct reports)
+ Up to 90-100% travel during the Trainee Program
+ Ability to walk and/or stand for the entire work shift
+ Willingness to travel and work at various BioLife locations across the country
+ Ability to work evenings, weekends, and holidays
+ Have a valid driver's license for the entire duration of the program
+ Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
+ Ability to lift up to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
+ Fine motor coordination, depth perception, and ability to hear equipment from a distance
+ Due to potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
**PREFERRED QUALIFICATIONS:**
+ Associates or Bachelor's Degree
+ Experience working with SOPs, GDP, GMP, CLIA, and the FDA
+ Experience working in a highly regulated or high-volume retail environment
+ Excellent interpersonal, organizational, technical, and leadership skills
\#LI-Remote
**BioLife Compensation and Benefits Summary**
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
**For Location:**
USA - AR - Virtual
**U.S. Base Salary Range:**
77,600.00 - 106,700.00
The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
**EEO Statement**
_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._
**Locations**
USA - AR - Virtual
**Worker Type**
Employee
**Worker Sub-Type**
Regular
**Time Type**
Full time
**Job Exempt**
Yes
Operations Manager
Operations Manager Job In San Juan, PR
About People Talent At People Talent, we specialize in connecting highly skilled professionals. Our mission is to bridge the gap between exceptional talent and the organizations that need it, fostering growth and success for both parties. Whether you are a company seeking C-level candidates or a professional looking to take the next step in your career, People Talent is your trusted partner in your professional search process. Our comprehensive approach ensures that every match we make is a perfect fit, driving innovation and excellence across all industries. Experience the difference with People Talent, where potential meets opportunity.
Company Overview
Our client is one of the main owners of shopping centers throughout the island and the United States, urban complexes, manufacturing operations, food distributors. Looking for a Operations Manager.
Job Summary
The Operations Manager leads and manages manufacturing operations in a coordinated and effective manner between Raw Milk, VTM Manufacturing, and HRP, ensuring compliance with the company's Food Safety and Quality Management System, production volumes, and budget, as required and established in the corporate objectives.
Responsibilities and Duties
Process of transformation and production of dairy products, beverages, and plastic packaging
Manage and oversee the production operations of Raw Milk, Processing, Filling/Packaging, and HRP to ensure compliance with:
Food Safety and Quality Management System
Annual expense budget
Required production volumes
Budget
Develop objectives and strategies that support the Strategic Plan and Corporate Objectives for the areas of Raw Milk, Processing, Filling/Packaging, and HRP. Identify, develop, and lead initiatives, plans, and programs to manage and control expenses, ensuring optimal use of resources in Raw Milk, Processing, Filling/Packaging, VTM Manufacturing, and HRP.
Establish, measure, control, and publish production indicators for Raw Milk, Processing, Filling, and HRP.
Develop strategies, plans, and programs to ensure an OEE of 75% in Filling/Packaging and 95% in HRP.
Identify and lead Continuous Improvement initiatives in the areas under responsibility, focused on:
Reducing waste and costs
Making processes more efficient and effective
Reducing risks related to food safety and product quality
Human resources management and development
Ensure a safe, risk-free workplace and a suitable environment for all employees in the areas under responsibility.
Education
Bachelor's degree in Science, preferably in Engineering.
10 or more years of experience in food manufacturing areas.
Experience in managing labor relations with unionized personnel.
Knowledge of government regulations for the food industry.
Excellent organizational and time management skills.
Strong leadership skills and the ability to manage diverse teams.
Ability to make sound decisions under stress and with limited information.
Proactivity, assertiveness, initiative, and the ability to work in multifunctional teams and under matrix structures.
Extensive knowledge of computerized systems and programs such as MS Office, Excel, Word, PPT, and preferably SAP.
High level of strategic focus and results orientation.
Fully bilingual - Spanish and English, both verbal and written.
Able to manage and prioritize multiple tasks of varying complexity.
Availability to work nights and weekends.
Product Operations Manager
Operations Manager Job In San Juan, PR
Job ID 206961 Posted 05-Mar-2025 Service line GWS Segment Role type Full-time Areas of Interest Development **About the Role:** The Manager of Product Operations is pivotal in ensuring the seamless execution of our Global Services product engine processes and tools. This role combines strategic leadership with hands-on development of product management capabilities, aiming to create a cohesive and efficient product development environment that supports the successful delivery of high-quality products.
**What You'll Do:**
+ **Manage and Optimize Workflows:** Oversee product development workflows, ensuring alignment between product management, engineering, and other departments.
+ **Coordinate Cross-Functional Teams** : Facilitate communication and collaboration across teams to enhance operational efficiency.
+ **Data Analysis** : Track product performance, identify areas for improvement, and support data-driven decision-making.
+ **Documentation and Best Practices:** Maintain and improve product documentation, and implement best practices.
+ **Build and Scale Product Management Function:** Establish skills, systems, frameworks, and processes that enable product managers to excel.
+ **Change Management:** Lead change management efforts, engaging cross-functional teams through co-creation, training, and structured **communication.**
+ **Product Tool Management:** Evaluate and enhance the product management tooling ecosystem.
+ **Customer Feedback Loops** : Develop structured feedback loops to capture and integrate customer insights into product decision-making.
+ **Define Product Operations Strategy:** Collaborate with the VP of Product to create a strategy and roadmap for developing a product operations function.
+ **Product Processes & Operations:** Define and train on product principles, processes, tools, templates, and playbook. Establish governance to implement these processes.
+ **Enable Data-Informed Practices:** Partner with product and data teams to implement reporting dashboards for real-time insights.
+ **Enable Voice of Customer Feedback Loops: Advocate for customer-testing across all product initiatives.**
+ **Adeptly Manage Change:** Drive adoption of product management best practices and support product teams in driving adoption of their offerings.
**What You'll Need:**
+ Undergraduate degree or equivalent combination of education and experience in a related field.
+ Proven experience in product management within large enterprises where software is not the core business.
+ Experience launching multiple new product offerings from inception through revenue generation.
+ Proven experience in driving product management process improvements and implementing change in complex, cross-functional environments.
+ Experience with various product development methodologies (agile, lean, etc.).
**Preferred Qualifications:**
+ Experience building Centers of Excellence or similar organizational capabilities.
+ Track record of developing and delivering training programs.
+ Experience with change management and organizational transformation.
+ Experience designing and implementing product management frameworks and methodologies.
+ Background in product operations or similar scaling roles.
+ Strong background in product operations and process design.
**Why CBRE?**
When you join CBRE you will have the support and resources of a global firm where an entrepreneurial mentality is encouraged. You'll realize your potential with exciting work, fast-paced assignments, an environment of constant learning and dedication to results! To enable your success, we provide the best tools, training and leaders in the industry.
Our culture is built on our RISE (************************************************** values and reflects the needs and perspectives of our clients and our people. Our work is guided by our North Star: Crafting the real estate solutions of tomorrow, so businesses and people thrive.
Coming to work for CBRE, you will receive a comprehensive benefits package, 401k, and extraordinary perks such as career growth and longevity!
**Disclaimer**
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Product Operations Manager position is $165,000 annually and the maximum salary for the Product Operations Manager position is $180,000 annually. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.
**Equal Employment Opportunity:** CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at *************** (U.S.) and *************** (Canada).
**NOTE:** Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
General Manager - Plaza Del Caribe
Operations Manager Job In Ponce, PR
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.
What You'll Do
* Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
* Drive profitable sales through forecasting and scheduling
* Manages store budget for daily operations in support of the P&L
* Builds highly productive teams through sourcing, selecting and developing people
* Accountable for team performance through coaching and feedback.
* Teaches and trains to build capabilities.
* Leads the implementation and execution of all Standard Operating Procedures and initiatives
* Creates an inclusive environment
* Implements action plans to maximize efficiencies and productivity
* Performs Service Leader duties
* Represents the brand and understands the competitors
* Promotes community involvement
* Leverages OMNI to deliver a frictionless customer experience
* Ensures all compliance standards are met
Who You Are
* 3-5 years of retail experience leading others
* College degree or equivalent experience preferred
* Demonstrated ability to deliver results
* Ability to effectively communicate with customers and employees
* College degree preferred
* Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
* Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
* Ability to travel as required
* Business Acumen skills
* Established time management skills
* Strong planning and prioritization skills
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
US CandidatesPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.
General Manager - Plaza Del Caribe
Operations Manager Job In Ponce, PR
**About Old Navy** Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
**About the Role**
As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.
**What You'll Do**
+ Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
+ Drive profitable sales through forecasting and scheduling
+ Manages store budget for daily operations in support of the P&L
+ Builds highly productive teams through sourcing, selecting and developing people
+ Accountable for team performance through coaching and feedback.
+ Teaches and trains to build capabilities.
+ Leads the implementation and execution of all Standard Operating Procedures and initiatives
+ Creates an inclusive environment
+ Implements action plans to maximize efficiencies and productivity
+ Performs Service Leader duties
+ Represents the brand and understands the competitors
+ Promotes community involvement
+ Leverages OMNI to deliver a frictionless customer experience
+ Ensures all compliance standards are met
**Who You Are**
+ 3-5 years of retail experience leading others
+ College degree or equivalent experience preferred
+ Demonstrated ability to deliver results
+ Ability to effectively communicate with customers and employees
+ College degree preferred
+ Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
+ Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
+ Ability to travel as required
+ Business Acumen skills
+ Established time management skills
+ Strong planning and prioritization skills
**Benefits at Old Navy**
+ Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
+ One of the most competitive Paid Time Off plans in the industry.*
+ Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
+ Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
+ Employee stock purchase plan.*
+ Medical, dental, vision and life insurance.*
+ See more (**************************************************************************** of the benefits we offer.
_*For eligible employees_
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
**US Candidates**
Please note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.
Casino General Manager
Operations Manager Job In Ro Grande, PR
The Casino General Manager is responsible for overseeing all aspects of casino operations, ensuring the establishment delivers exceptional guest experiences while achieving financial goals. This includes managing gaming operations, food and beverage services, and entertainment offerings. The role requires strategic planning, team leadership, compliance management, and a deep commitment to maintaining a safe, enjoyable environment for guests and employees alike.
Education & Experience
• Bachelor's degree in Business Administration, Hospitality Management, or a related field.
• 7+ years of progressive leadership experience in casino or hospitality management.
• Proven track record in financial management, customer relations, and operational oversight.
• Demonstrated success in leading large teams and managing multi-department operations.
• Advanced knowledge of casino operations, gaming laws, and hospitality standards.
• Strong financial analysis and budgeting skills.
• Exceptional interpersonal and communication abilities.
• Strategic thinker with a results-driven approach to decision-making.
• Proficiency in casino management systems and tools.
• Puerto Rico gaming license or ability to obtain one.
• Additional certifications in hospitality or gaming management are a plus.
Physical Requirements
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Requires physical stamina for long hours on the casino floor and during events.
• May involve travel for business meetings, training, or promotional activities.
• Work in a fast-paced, high-pressure environment with a focus on multitasking and problem-solving.Light work - Exerting up to 20 pounds of force occasionally, and /or 10 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
Operations Manager - Boca Raton, Florida
Operations Manager Job In Florida, PR
Are you an experienced professional seeking an operations manager role in call centers in Florida? Do you want to take your career to the next level with a global company? Join us at Fusion CX in Florida to elevate your career with a truly global company transforming customer experiences worldwide. We are currently seeking a dynamic and results-oriented operations manager to join our team in Boca Raton, Florida. This ops manager will play a key role in overseeing and optimizing business operations, focusing on performance, productivity, and profitability. As a key leader in the company, the Operations Manager will analyze service level agreements (SLAs), identify opportunities for process improvements, and align operational capacity with financial objectives. This role will ensure that both client needs and company goals are met efficiently and effectively while maintaining a strong focus on the customer experience.
If you are seeking rewarding operation manager jobs in Florida, do not miss the opportunity! Apply now and be part of the company redefining customer and employee experience.
Job Description - Operations Manager
Tasks and Responsibilities of the Operations Manager in Florida:
Core Experience (Preferred): Prior experience managing B2B operations in a high-volume customer service environment. Experience within the telecommunications or technology sector is an additional advantage.
Operational Leadership: Achieve operational objectives by effectively communicating job expectations to program managers. Also, review compensation actions and enforce company policies and procedures.
KPI & Performance Management: Ensure key performance indicators (KPIs) are met by program managers. Empower them through training, feedback, delegation, and evaluation to achieve that and monitor their progress.
Reporting & Data Analysis: Organize progress reports from program managers. Present the analyzed data to senior management and clients, providing actionable insights.
Strategic Planning: Develop operational strategies through needs assessments, performance reviews, capacity planning, root cause analysis, and cost/benefit analysis.
Financial Compliance: Ensure the operations team meets the organization's financial objectives by preparing annual projections of benefits, analyzing variances, and initiating corrective actions as necessary.
Collaboration with Senior Management: Work closely with senior management and clients to develop, implement, and manage operational standards and strategic plans that maximize benefits, increase productivity, and minimize risks.
Action Plans Implementation: Contribute to strategic plans by establishing technical specifications, production objectives, team productivity goals, quality of service, and client standards as an operations manager.
Forecasting & Scheduling: Analyze client projections for call volume. Create efficient schedules to meet demand while maximizing operational efficiency and profitability.
Financial Reporting: Collect and send reports on hours worked, commissions, and bonuses for all levels of your team to the accounting department within the established deadlines.
Professional Development: Keep knowledge current by participating in internal management and leadership training programs, seminars, and external workshops.
Operational Credibility: Improve the credibility of the operational department by affirming responsibility and commitment to attracting both new and existing clients.
Employee Engagement & Compliance: Explore opportunities to add value to work achievements while boosting employee compliance and enhancing team performance.
Additional Responsibilities: Perform duties as assigned by immediate supervisors. Also, ensure they align with the organization's overall objectives.
Work Culture Leadership: Promote and model work styles aligned with the company's values, fostering optimal performance within the team.
Travel: Willingness to travel occasionally within the U.S. or internationally, as required.
Job Requirements - Operations Manager
The skills, qualifications, and attributes required for the role of operations manager to thrive in Fusion CX Florida:
Education & Experience: A university degree in administration or related disciplines is required. At least two years of experience in administration is essential. However, five years of relevant administrative experience would be an additional advantage for the role.
Communication Skills: Excellent interpersonal communication skills, both verbal and written in English.
Organizational Skills: Strong skills in planning, delegation, coaching, facilitation, and negotiation.
Analytical Thinking: Demonstrates outstanding analytical skills and the ability to think abstractly to resolve complex problems.
Technical Skills: Proficiency in Microsoft Office Suite. Also, advanced Excel skills for preparing and presenting reports on operational performance to senior management.
Attention to Detail: Exceptional attention to detail, ensuring accuracy in all tasks and reports.
Leadership Training: Experience in leadership and management through internal or external training programs. Knowledge in staffing, programming planning, people management, profitability, and financial strategy is preferred.
Strategic & Performance Management: Strong knowledge in strategic planning, performance management, and navigating business complexities.
Professionalism: Ability to maintain confidentiality, professionalism, and credibility at all times, especially when dealing with sensitive information.
Why Join Us?
At Fusion CX, we pride ourselves on transforming customer experiences. This is more than just a job-it is an opportunity to lead and make an impact in a company that values innovation, growth, and the success of its employees. If you are passionate about optimizing operations, fostering teamwork, and contributing to a culture of excellence, we want you on our team. Join us in delivering exceptional customer experiences while advancing your career in an organization that supports your growth, development, and work-life balance. Apply now! Take the next step in your career as an operations manager with Fusion CX in Florida, a global leader in CX transformation.
Full-time Assistant Store Manager - San Juan NHS
Operations Manager Job In San Juan, PR
Be a part of something remarkable as a full-time Assistant Store Manager at San Juan National Historic Site in San Juan, PR!
What We Do
America's National Parks is a nonprofit partner of the National Park Service (NPS), operating stores at over 175 national park sites. But we're more than a retailer. Our purpose is to educate the public about the history, landscapes, and cultures that have shaped America. We do this through the products we make and the experiences we create for our visitors. We also support the parks through our aid to the parks program. Since we started in 1947, we've provided more than $180 million in aid to the NPS from our retail sales.
Who We Are
America's National Parks is a people-centric company. We're down-to-earth, realistic, and supportive, relying on common sense, honesty, and a sense of humor to solve problems and meet goals. We treat each other with respect and want the people we hire to stay with us for a long time. We honor the individuality of each team member, while promoting cooperation, and our team thrives as a result.
We believe our success comes down to five humanistic values: Education; Service; Collaboration; Sharing; and Excellence. These values guide everything we do. Check out our core values.
What We Value
People with an interest in national parks, history, and nature, and a desire to be part of a rewarding tradition promoting and protecting our public lands. People who enjoy learning new things and sharing those learnings with others. Someone who can carefully attend to details, take pride in maintaining an appealing retail space, and are delighted when a visitor leaves with a smile. Most important, a person that embodies our core values with an eagerness to live them out each day.
Minimum of one year's experience in retail management required!
What We Offer
Medical, dental, and vision insurance, LTD and Aflac supplemental insurance
403(b) Retirement Plan
Paid time off
Bonus Program based on organizational performance
Competitive salary and benefits
25% discount on purchases at more than 150 Eastern National facilities
Opportunities for growth and development
A positive and supportive work environment
The chance to make a difference in the world
Essential Job Functions:
Computer proficiency with applied understanding of Microsoft Office Suite
Restock the sales floor while following visual merchandising guidelines and help create visual displays. This includes lifting boxes weighing up to 15 pounds to a shelf height of 5 feet and may require standing for long periods of time to include bending, squatting, and reaching
Results driven and able to achieve sales and profitability goals; assist visitors with product selection and offer complementary products
Navigate complex topics with sensitivity and respect
Ability to work a flexible schedule including weekends and maintain prompt and regular attendance
Demonstrated ability to manage and motivate a team through a shared mission and goals
May open and close the store independently
If you thrive in a mission-based environment and share our values, we encourage you to apply here. We are always looking for talented individuals who can help us continue to make a difference.
To learn more about America's National Parks, the educational branch of Eastern National, please visit our website at ********************************** or ****************************
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
LensCrafters - Assistant Manager
Operations Manager Job In San Juan, PR
Position:Full-Time Total Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries. We've got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.
Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.
At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we're committed to taking care of you, so you can bring the best quality experience to our patients and customers.
LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!
GENERAL FUNCTIONThe Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents LensCrafters as the premier destination for all vision needs within the community & delivers key performance metrics.
MAJOR DUTIES & RESPONSIBILITIES
* Delivers quality & improvement to exceed all key performance indicators (KPIs):o Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives• Strong understanding of retail business translating to positive sales, business results & understanding the market & competitors• Supports store business plans to maximize sales & profit• Partner with store manager to lead & develop team• Delivers clear, constructive, timely feedback & partners with Store Manager on development• Executes visual directives & maintains store appearance• Maintains positive working relationship with doctors• Promotes team compliance to all policies• Performs administrative duties• Works a flexible schedule, including nights & weekends
BASIC QUALIFICATIONS
* High School graduate or equivalent• 1+ year(s) management/supervisory experience with direct reports• Knowledge of retail operations, processes & policies• Strong basic math skills • Familiarity with cash register, computers & calculators• Must have a strong command of the English language for all written correspondence & oral communication• Strong communicator & listener• Demonstrated high-level of selling skills• Proven ability to problem solve
PREFERRED QUALIFICATIONS
* College degree or equivalent• Previous experience in leadership position within retail & customer service industry• Knowledge of basic optics• Knowledge of current store merchandise• State licensure (if applicable) &/or ABO Certification in non-licensed states• Brand Final Inspector Certification• Brand Quality, Fitting & Adjusting ProgramEmployee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name and contact information so that we may follow up in a timely manner) or email ********************************.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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Nearest Major Market: Puerto Rico
Nearest Secondary Market: San Juan
Job Segment:
Assistant Manager, Social Media, Manager, Management, Marketing
Assistant Manager
Operations Manager Job In Luquillo, PR
Board Riders Inc in Luquillo, PR is looking for one assistant manager to join our 36 person strong team. We are located on 25 Veve Calzada. Our ideal candidate is self-driven, motivated, and hard-working.
Benefits
We offer many great benefits, including free early access to your pay through Homebase.
Responsibilities
Train, coach, and develop employees and team leaders
Delegate tasks to team and provide follow-up
Hold team accountable for their performance; provide coaching and counseling as needed
Ensure team provides fast, friendly, and accurate service
Ensure product quality, restaurant cleanliness, maintenance and security standards are met
Staff and schedule appropriately to control labor costs
Ensure proper cash handling and deposit procedures are followed
Ensure appropriate inventory and ordering systems are in place
Qualifications
Excellent communication skills to connect effectively with customers and co-workers
Possess a positive attitude and ethics which support our values and culture
Ability to manage a fast-paced, high-volume, clean, customer-focused restaurant
Strong time-management skills; ability to multi-task, prioritize, and organize
We are looking forward to reading your application.
Store Manager - Miami
Operations Manager Job In Florida, PR
THE GIG Dr. Martens is growing, especially in the US, and we're always looking for experienced Store Managers who align with our values: BE YOURSELF, ACT CORAGEOUSLY, and SHOW YOU CARE. If our values resonate with you, complete an application, and we'll take it from there. Use our store locator to find your nearest location.
THE STUFF THAT SETS YOU APART
You lead the store team by example: driving exceptional customer service, maximizing sales consistently and maintaining overall store performance. You are an enthusiastic and confident leader who values team development and embraces challenges with optimism. You get the Dr. Martens brand and are excited to support the team in enhancing Dr. Martens' footprint in the Americas region.
* Leading, motivating and developing store team to deliver exceptional customer service. Building on our retail standards and Key Performance Indicators, growing sales and brand loyal customers.
* Exceeding sales/profitability budgets for the store. Maintaining controllable cost to achieve established Return on Sales (ROS) and payroll goals.
* Upholding company objectives by developing business strategies to increase store traffic and optimize profitability.
* Responsible for all aspects of Human Resources within the store (i.e., recruiting, hiring, training, and retaining top talent).
* Proactively managing and handling all inventory control-related issues and ensuring accurate inventory tracking.
* Sharing input on product orders, buying trends, customer needs, and inventory levels. Reviewing stock levels regularly to drive sales.
* Ensuring visual presentations are consistent and merchandising standards are achieved.
* Identifying, recommending, and maintaining local advertising and/or store promotions within scope set by Brand Marketing team.
* Creating schedules to accommodate the business needs and ensure all timekeeping procedures are completed accurately.
YOUR FUNDAMENTAL QUALITIES
It's never just a job at Dr. Martens. It's a way of life. We live and breathe our Fundamentals - INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. They define who we are and how we get the job done. We believe each role is as unique as the person who does it. To join our team, you will also possess these qualities:
* 3-5 years retail management experience, preferably related to footwear and/or apparel. Associate or Bachelor's Degree in related field would be a plus.
* Experience managing staff, setting schedules, assessing performance, and supporting professional development.
* Thorough knowledge of retail merchandising and retail operations.
* Proficient in MS Office Suite, retail/register systems, web-based programs, and computerized inventory systems. Experience with MPOS and StoreForce a plus.
* Ability to communicate effectively, both verbally and in writing, with a wide customer base.
* Analytical ability to identify and evaluate problem areas and implement effective solutions.
* Able to work evenings, weekends, and holidays.
* Ability to lift and carry up to 50 pounds and to carry shoe boxes while climbing a ladder and/or stairs and to carry shoe boxes while climbing a ladder and/or stairs
* Domestic travel required, up to 5%.
* Connection with our Brand, The Stuff that Sets Us Apart and our Fundamental Qualities.
WHAT'S IN IT FOR YOU?
* Welcome to the brand free pair of Docs
* 65% off Employee Discount
* Seasonal free pairs of Docs
* Transit and parking flexible spending accounts
* PTO and Sick Time
* Our Employee Assistance Program - for when times might get tough
* 401(k) Pre-Tax and Roth Retirement Savings Plans with employer match
* DM Foundation, supporting and empowering our communities around the world
* Paid Volunteer Hours
At Dr. Martens, we are committed to creating an environment where we can all be proud to work and be our best. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.
Operations Manager, Jackpocket
Operations Manager Job In Carolina, PR
We're defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming. Here, "impossible" isn't part of our vocabulary. You'll face some of the toughest but most rewarding challenges of your career. They're worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.
The Crown Is Yours
As an Operations Manager, you'll lead daily operations in our lottery fulfillment center, overseeing lottery ticket processing and facility management to shape the future of Jackpocket, one of our newest and most exciting products. You'll mentor and develop your team, driving performance to meet both individual and center-wide goals while implementing best practices to ensure optimal efficiency. In this rapidly growing industry, you'll take ownership and make a direct impact to revolutionize the digital lottery experience for our customers.
What you'll do as an Operations Manager
* Lead the daily operations of the fulfillment center, including overseeing lottery ticket processing.
* Train, mentor, and support ongoing professional development for team members to enhance performance.
* Establish best practice framework and standard operations procedures ensuring optimal efficiency for the fulfillment center.
* Manage employee scheduling, timecard approvals, and ensure a safe and compliant work environment.
* Oversee full facility management, including coordination with local lottery representatives, handling facility maintenance, and taking ownership of all facility-related issues.
* Execute cash balance reporting and support various initiatives to support daily fulfillment center operations.
* Regularly communicate with regional and senior management to ensure alignment.
What you'll bring
* Bachelor's degree or equivalent experience with at least 3 years of operations and people management experience
* Availability to support a continuous operation including nights, weekends, and holidays.
* Proven ability to lead large-scale operations and improve operational processes in fast-paced, high-growth environments.
* Strong experience in personnel management, including hiring, scheduling, team development, and performance management.
* Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel.
* Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.
The US salary rate for this full-time position is $60,000-75,000, plus bonus, equity, and benefits as applicable. Our salary ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-CC1
Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 60,400.00 USD - 75,500.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Country Club General Manager
Operations Manager Job In Ro Grande, PR
The Country Club General Manager directs and oversees all aspects of (Country Club) Golf Operations, Tennis, Events, Membership, the Beach Club, and the Rio Mar Community Association. Has the ultimate responsibility for maximum guest satisfaction and financial performance.
Education & Experience:
At least 5 years of progressive Golf/Tennis Operations related experience and/or training; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and 3 or more years of related experience.
PGA certified professional in good standing with the Association
Class A member of PGA/LPGA
Previous supervisory responsibility required.
Physical requirements:
Long hours sometimes required.
Regularly stands, walks and sits. Occasionally climbs or balances; stoops, kneels, crawls or crouches. Frequently uses hands; reaches with hands and arms. Frequently talks or hears; tastes or smells.
Occasionally lifts up to 50 pounds.
Occasionally works in wet or humid conditions (non-weather). Frequently works in outdoor weather conditions.
Noise level is moderate.
Full-time Assistant Store Manager - San Juan NHS
Operations Manager Job In San Juan, PR
Be a part of something remarkable as a full-time Assistant Store Manager at San Juan National Historic Site in San Juan, PR!
What We Do
America's National Parks is a nonprofit partner of the National Park Service (NPS), operating stores at over 175 national park sites. But we're more than a retailer. Our purpose is to educate the public about the history, landscapes, and cultures that have shaped America. We do this through the products we make and the experiences we create for our visitors. We also support the parks through our aid to the parks program. Since we started in 1947, we've provided more than $180 million in aid to the NPS from our retail sales.
Who We Are
America's National Parks is a people-centric company. We're down-to-earth, realistic, and supportive, relying on common sense, honesty, and a sense of humor to solve problems and meet goals. We treat each other with respect and want the people we hire to stay with us for a long time. We honor the individuality of each team member, while promoting cooperation, and our team thrives as a result.
We believe our success comes down to five humanistic values: Education; Service; Collaboration; Sharing; and Excellence. These values guide everything we do. Check out our core values.
What We Value
People with an interest in national parks, history, and nature, and a desire to be part of a rewarding tradition promoting and protecting our public lands. People who enjoy learning new things and sharing those learnings with others. Someone who can carefully attend to details, take pride in maintaining an appealing retail space, and are delighted when a visitor leaves with a smile. Most important, a person that embodies our core values with an eagerness to live them out each day.
Minimum of one year's experience in retail management required!
What We Offer
Medical, dental, and vision insurance, LTD and Aflac supplemental insurance
403(b) Retirement Plan
Paid time off
Bonus Program based on organizational performance
Competitive salary and benefits
25% discount on purchases at more than 150 Eastern National facilities
Opportunities for growth and development
A positive and supportive work environment
The chance to make a difference in the world
Essential Job Functions:
For Eyes - Assistant Manager
Operations Manager Job In Carolina, PR
Position:Full-Time Total Rewards: Benefits/Incentive Information At For Eyes, we are an optical retailer that offers high-quality brands and products with great pricing. We are as unique as our customers and patients. Our diverse team consists of more than 500 dedicated associates across 105 stores in the United States and Puerto Rico. Our highly qualified associates are passionate about customer satisfaction. We proudly offer every For Eyes customer a perfect blend of expert eye care and affordable eyewear.
When you join For Eyes, you are starting a career with endless possibilities for growth. We strive for continuous improvement and ways to collaborate to raise the potential of our company. Our commitment is to support and develop our people who have the desire, ambition, and potential to grow.
For Eyes is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!
GNERAL FUNCTION
The Assistant Manager acts as a leader in the absence of, or in support of the Store Manager. Represents For Eyes as an expert destination for vision needs within the community & delivers key performance metrics. Leads the team to deliver great guest service with an objective of a long lasting relationship.
MAJOR DUTIES & RESPONSIBILITIES
Delivers quality & improvement to meet or exceed all key performance indicators (KPIs):
Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives
Demonstrates understanding of retail business & the capability to transfer knowledge to superior sales & business results. Learns & understands the competition & market trends.
Supports the store manager in diagnosing the business & leverages the synergies of Retail, Lab & Doctor to drive positive results.
Supports store business plans to maximize sales & profit, leverages strengths & addresses opportunities for recovery.
Partners with store manager to lead a team through strong knowledge & skills.
Provides training & guidance to team members.
Delivers clear & constructive feedback in a timely manner.
Informs store manager of any situation that may require any development or disciplinary action of others.
Supports recruiting, helps select high caliber team & creates talent pipeline.
Follows guidelines to optimally staff store.
Shows great pride in store appearance & executes visual directives.
Strives to maintain positive working relationships with doctors.
Adheres to & ensures compliance of team to Company policies & procedures; meets or exceeds all goals.
Anticipates problems before they occur; explores underlying reasons and root cause; strives for long-term solutions to problems.
Performs & understands administrative duties.
Maintains a safe working environment for all.
Works a flexible schedule, including nights & weekends.
BASIC QUALIFICATIONS
High School graduate or equivalent
1+ year(s) management/supervisory experience with direct reports
Knowledge of retail operations, processes & policies
Strong basic math skills
Familiarity with cash register, computers & calculators
Must have a strong command of the English language for all written correspondence & oral communication
Strong communicator & listener
Demonstrated high-level of selling skills
Proven ability to problem solve
PREFERRED QUALIFICATIONS
College degree or equivalent
Previous experience in leadership position within retail & customer service industry
Knowledge of basic optics
Knowledge of current store merchandise
State licensure (if applicable) &/or ABO Certification in non-licensed states
Brand Final Inspector Certification
Brand Quality, Fitting & Adjusting Program
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at ************** (be sure to provide your name and contact information so that we may follow up in a timely manner) or email ********************************.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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