Operations Coordinator Jobs in Berlin, NH

About Us: AM Surgical is a leading provider of innovative surgical solutions, committed to excellence in product quality and customer service. We are expanding our operations to New Hampshire and are looking for a versatile and detail-oriented Operations Specialist to manage shipping, receiving, and collections at our new facility. Position Overview: The Operations Specialist will play a crucial role in ensuring the smooth and efficient handling of our shipping, receiving, and collections processes. This role combines logistical expertise with financial acumen, requiring a candidate who is organized, proactive, and capable of managing multiple responsibilities. The successful candidate will work closely with our operations team to ensure timely and accurate shipment of products, effective inventory management, and diligent tracking of accounts receivable. Key Responsibilities: Shipping & Receiving: Manage all aspects of shipping and receiving, including preparing, packaging, and scheduling shipments. Track incoming and outgoing shipments, ensuring timely and accurate deliveries. Maintain accurate inventory records, perform regular stock checks, and update the inventory management system. Coordinate with suppliers, couriers, and other stakeholders to resolve shipping and delivery issues. Ability to lift 50 pounds as a general physical requirement. Collections: Oversee the accounts receivable process, including tracking outstanding payments and sending invoices. Identify overdue accounts using automated systems to monitor accounts payable statements. Contact customers to notify them of overdue payments by phone, mail, or personal visit. Encourage customers to repay debts on time and provide options for repayment. Record all communications and actions with customers, documenting efforts and customer financial status. Maintain and manage files of delinquent accounts and financial status of accounts. Advise customers on default consequences and debt repayment policies. Investigate discrepancies and resolve outstanding issues in customer accounts. Additional Responsibilities: Handle customer questions and complaints. Record address changes and clean up old accounts. Compile reports on delinquent accounts for management. Required Skills and Experience: Previous experience in shipping, receiving, logistics, or collections (3+ years preferred). Proficiency in NetSuite, Google Workplace, and Microsoft applications. Strong organizational skills; able to manage multiple priorities involving all aspects of department operations. Excellent communication skills, both written and verbal; able to interact professionally with all levels of the organization and external contacts. Proficient administrative skills; adept at using computers and e-mail. Good decision-making skills; able to use sound judgment in department decisions, administrative actions, and emergency situations. Able to read and interpret both written and verbal instructions. Lean Manufacturing experience is a plus. Ability to maintain and/or exceed work standards which will be reviewed at regular intervals. Benefits: Competitive salary and Comprehensive health, eye, and dental insurance. 401k with a 6% match. 15 days PTO and major holidays. Opportunity to play a key role in the expansion of our operations in New Hampshire. Professional growth and development opportunities within a dynamic and supportive team. Work Schedule: Monday to Friday, 8:00 AM to 5:00 PM

is located at Sugarbush Resort in Warren, VT Year Round Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best winter yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?: Free skiing + riding privileges at Sugarbush and across the family of Alterra Mountain Company resorts for all eligible employees and their dependents Discounted rates at non-Alterra-owned Ikon Pass destinations Free golf and health & recreation center membership for eligible employees and their dependents Vacation and sick time for eligible employees to rest, relax and recharge Generous discounts on food & beverage, apparel, and outdoor gear Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Paid parental leave of up to 6 weeks for eligible employees POSITION SUMMARY: Sugarbush Resort is hiring for a Lift Operations Manager. The Manager of Lift operations will plan, supervise, coordinate, monitor and evaluate all daily lift operations. Managing several supervisors and over 100 lift operators, the manager will ensure that lifts open on time, coordinate adequate staffing, perform adequate training of staff, minimize interruption of lift service, and be responsive to customer problems. Lift Operators provide exceptional guest service and are responsible for the safety of our guests while they are loading, riding, and unloading our chairlifts. This is a Full-time Year-round position. RESPONSIBILITIES: Plan, supervise, coordinate, monitor and evaluate all daily lift operations, tablets and pass scans. Inspect and monitor all lift operations, tablets and pass scans on regular basis for safety, efficiency, aesthetics and standards that adhere to resort policies. Evaluate staff levels and make adjustments as needed. Oversee the department's budget. Recruiting, interviewing, hiring, disciplining, termination, setting wages/salaries. Exercise full supervisory authority over a staff of up to 6 Supervisors and 100 lift operators, plan and conduct training/cross training programs. Confer regularly with supervisory staff to plan and coordinate activities, to assign and review work, to resolve problems, and assist with difficult tasks. Assist in the administration of the risk management program. Lifts open on time, adequate staffing, adequate training of staff, minimal interruption of lift service, responsiveness to customer problems, cleanliness of lift, corral and parking areas, overall excellence of staff appearance, accurate and timely completion of paperwork, departments adherence to company service/safety program, budgets completed and adhered to. Adjusting to different crowd levels, making decisions during emergency situations like lift breakdowns, and accidents/incidents. QUALIFICATIONS: Must be 18 years of age. High School Diploma or equivalent required, BA/BS education preferred. Three to five years of lift operations or ski resort experience, some with supervisory responsibilities required. Must possess the ability to handle customer complaints and special requests. Must have the ability to interact effectively with customers, co-workers and Senior Management. Advanced skiing or riding skills are required. Good administrative and personnel management skills are a necessity. Must be able to handle emergency situations effectively. Valid Driver's License and acceptable driving record are required. Sugarbush Resort is an Equal Opportunity Employer.

The Value You Deliver The Operations Associate role acts as the central point of contact for Workplace Consulting on incoming requests from all levels of associates. The primary responsibility will be to help support, triage, or respond to a broad range of requests coming from other associates within Workplace Consulting. In this role, no workday is ever the exact same. As our business needs or internal infrastructure evolves, the role and responsibilities may evolve as well. Day-to-Day Management of Incoming Requests - Support the day-to-day requests in the WC Operations queue in a timely and professional manner. This includes ensuring processes, best practices, procedures are properly followed, and to triage certain requests to other team members where applicable. Data Maintenance and Support - Provide assistance with associate timesheets, login errors, schedule requests, etc. Receive and respond to data updates and maintenance in OpenAir (our timekeeping platform), Outlook and Salesforce, such as creating, changing, or removing of associate, client, and project details. Reliable data is critical to our business to ensure highest quality project and people management and financial reporting. This may include batch updates and special projects. Troubleshooting and Research - Support WC Operations in researching and finding answers for the unknowns by collaborating with other Fidelity internal business partners and helping to support new initiatives that aim to improve quality, efficiency, and processes. This may include working with other team members to establish new standards by updating existing processes, best practices, procedures for future reference, and/or to determine whether issues should be re-routed or escalated. The Expertise and Skills You Bring A college degree or related work experience. 2-3 years of experience in a professional office environment. Excellent writing, communication, and organizational skills with strong attention to detail. Proficient with Microsoft Office Suite with the aptitude to learn new skills quickly. Experience with OpenAir (an Oracle NetSuite software) or Salesforce preferred but not required. Effective time management skills, with ability to prioritize and balance multiple tasks simultaneously and timely follow up. Have a polished calm demeanor and professionalism to be proactive and collaborative with associates across all levels on escalated issues; as well as the ability to maintain a high level of confidentiality. A self-starter, able to work independently with a strong sense of ownership, involvement, and resolve. Comfort in seeking clarification or resolution when asked to assist with unknowns, problem solving or troubleshooting issues. A flexible teammate, willing to get involved and assist the work of the larger team across a variety of other duties, including backing-up peers. The Team As a member of the Core Operations team in Fidelity Workplace Consulting (FWC), you will provide operational support to the service delivery and project teams which comprise of all levels of management on a multitude of internal office issues. FWC consists of over 600 consulting professionals with offices across 12 major cities who help clients stay competitive, innovate on strategic solutions, and solve problems ranging from benefits design, strategy, funding, communication and delivery to talent management and people analytics. All our consultants have billable hourly rates with productivity targets. You will be a key team member of a small support team who assists our consultants with issues and resolution to reduce the amount of time spent on non-billable research and problem resolution. About Fidelity Workplace Consulting Workplace Consulting is responsible for bringing innovative solutions and products to our clients. We help employers assess and improve the effectiveness of their benefit and rewards programs, engage employees, and design and implement successful workforce and planning strategies that deliver measurable return on investment. As the workplace landscape evolves, so do we. We help clients solve complex (or simple) workplace problems. We look to provide clients with a unique perspective to their situation by offering comprehensive solutions leveraging exclusive intelligence from the clients and participants we serve. We strive to expand on the trusted and proven relationships which helps to understand a client's history, goals and challenges while reducing the time and effort to achieve desired results. We can provide a better return on the client's benefits investment where our implemented solutions will provide a state of continuous improvement and affordability to drive value for them and their participants. One of our key essential leadership principles that we all strive for every day is customer obsessed. Company Overview Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity's U.S.-based regional and investor center locations. If you would like to experience Fidelity's supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at FTSJobs.com (opens in a new tab) . We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at ***************. Information about Fidelity Investments At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. For information about working at Fidelity, visit FidelityCareers.com (opens in a new tab) . Fidelity's hybrid working model (opens in a new tab) blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

CAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. CAMP is the pre-eminent brand in its industry and is the exclusive recommended service provider for nearly all business aircraft manufacturers in the world. Our services are delivered through a “SaaS plus” model and we support over 20,000 aircraft on our maintenance tracking platform and over 31,000 engines on our engine health monitoring platform. Additionally, CAMP provides shop floor management ERP systems to over 1,300 aircraft maintenance facilities and parts suppliers around the world. CAMP has grown from a single location company in 2001, to over 1,600 employees in 13 locations around the world. CAMP's relationships with business aircraft manufacturers, aircraft maintenance facilities, and parts suppliers place it in a unique position to understand how current offline information flows in the business aviation industry to introduce friction to the global market for business aviation parts and services. CAMP is building a digital business that will streamline the exchange of parts and services and create substantial value for both CAMP and the aviation industry at large. CAMP is an exciting company to work for, not only because of its future growth prospects, but also because of its culture. Smart, motivated people, who want to take initiative, are given the opportunity and freedom to make things happen. CAMP is part of the Hearst Transportation Division. We are located in Merrimack, NH - an hour from Boston, and a half hour from the Massachusetts tech corridor. Job Summary The Revenue Operations Analyst is a strategic role focused on optimizing processes and systems to boost revenue generation. This position supports Sales, Marketing, and Operations by helping to develop, implement, and analyze both current and new opportunities for revenue generation. The Revenue Operations Analyst will be responsible for supporting the Revenue Operations team by gathering, analyzing, and presenting data related to sales, marketing, and customer success performance. Responsibilities Sales Channel Performance & Optimization: Analyze sales channels to identify trends, challenges, and opportunities for improvement. Develop strategies to optimize sales channels, expand customer reach, and boost conversion rates. Own and optimize revenue processes across the customer lifecycle to improve scalability and address workflow bottlenecks in Sales and Marketing. Assess channel effectiveness and recommend resource adjustments to maximize profitability and customer satisfaction. Collaborate with marketing and sales to ensure consistent messaging and seamless customer experiences across channels. Stakeholder Communication & Collaboration: Present insights and recommendations to AHM leadership, translating complex data into clear narratives. Collaborate with internal teams to align objectives and ensure cohesive strategy implementation, drive process alignment and enhance efficiency. Act as a subject matter expert on sales analytics, advising teams on best practices and emerging trends. Sales Performance and Reporting Create sales performance reports and dashboards to track key metrics. Conduct ad-hoc analyses to explore new sales opportunities and customer behaviors. Provide insights and data-driven recommendations to increase revenue. Ensure data integrity by defining and enforcing standards for data management and improving Rules of Engagement (RoE) across systems. Create and maintain reports, dashboards, and decks that tell a story, communicating progress against targets and actionable insights to leadership. Collaborate with Operations Financial Analyst to develop and refine accurate sales forecasts based on historical conversion rates and pipeline health. Perform ad-hoc analyses, assist with special projects, and develop custom reports as needed to support various initiatives and strategic goals. Monitor leading indicators to identify potential risks or opportunities for revenue growth. Generate detailed reports on pipelines, forecasts, and productivity Collaborate with leaders to identify areas for individual and team enhancement. Develop and implement strategies to boost team effectiveness. Requirements Bachelors Degree in Analytics, Business Intelligence, Finance, Business, or related field. 3-5 years previous Revenue Operations experience. Manage tasks with a high level of autonomy and tackle complex issues effectively. Communicate findings clearly to executives and customers. Experience in sales analysis. Ensure adherence to revenue operations best practices. Proven ability to handle complex issues and provide strategic insights. Advanced analytical skills with expertise in data analysis and reporting. Must be proficient with analytical tools and software. Exceptional communication skills. In-depth knowledge of revenue operations practices with the ability to spot trends and provide recommendations on actionable insights. CAMP is committed to creating a diverse environment and is proud to be an affirmative action and equal opportunity employer. We understand the value of diversity and its impact on a high-performance culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. CAMP is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact ******************. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status EOE

Bay Colony Search has partnered with a growing manufacturer to hire an Operations Manager to lead production at the facility. The Company is run by an industry veteran & you will report to a Vice President who manages multiple facilities so he will spend his time focused on general operations allowing you to manage the production team. There is a real opportunity to add processes/procedures that will improve how things are currently being done. You must be a solutions oriented Manager who is excited to lead a team while improving operations. Key Responsibilities: · Oversee & manage the Production team & get the most out of each & every employee · Develop the production schedules and ensure that work is being completed on time & is of the highest quality · Establish process to monitor performance against key success factors (e.g. on time delivery, productivity, labor standards, quality, waste / scrap, cost). Implement action to address any deviation from target · Partner with customers to discuss and establish scheduling timelines for product delivery · Direct and mentor direct reports, and entire Operations team, to accomplish goals of the operations plan, consistent with established operations procedures and processes · Work closely with leadership team to establish budgets, labor standards, cost controls and the measurement of performance against budgeted goals Qualifications: · A proven history of leveraging the skills and knowledge developed in previous experiences and applying them in a way that brings leading edge, and best in class approaches, to smaller less resourced environments · Deep understanding and appreciation for processes like S&OP, Annual Business Planning, and Business Review · Track record of results; financial, operational, business development, execution, and team development · 10+ years' work experience, 5+ as senior level Operations manager in a manufacturing facility - ideally in the metals industry · Hands on and involved · Bachelor's degree; an MBA would be an added benefit

Our client is looking for an onsite LTL logistics coordinator in the Windham, NH area. LTL Logistics Coordinator Position Type: On-site, Full-time Salary: $45K-$55K base salary Benefits: Medical, Dental, Vision, Disability, Life Insurance, and 401K Career advancement opportunities Job Description: The LTL Logistics Coordinator will be responsible for managing Less-Than-Truckload (LTL) shipments, ensuring efficient freight movement, carrier coordination, and customer satisfaction. The ideal candidate will be highly organized, detail-oriented, and experienced in LTL logistics, providing seamless execution from rate negotiation to final delivery. Responsibilities: Work closely with sales representatives to ensure all shipper customer loads are covered with qualified carriers that meet company standards. Prepare and provide management-approved rate quotations aligned with profit objectives. Accurately enter loads, appointments, and shipment details into the Transportation Management System (TMS). Process and review all required shipping documentation, including pre-claim paperwork. Track, trace, and provide real-time shipment status updates, ensuring timely delivery confirmation to customers. Build and maintain strong relationships with carriers to optimize capacity and expand available freight solutions. Deliver top-tier customer service by proactively addressing client needs and resolving issues efficiently. Maintain professional and clear communication with internal teams, carriers, and customers. Qualifications: Associate's or Bachelor's degree in Business Administration, Logistics Management, Supply Chain Management, or a related field (or equivalent work experience). Previous experience in transportation/logistics, specifically in LTL operations. Excellent written and verbal communication skills (phone, video, and email). Strong attention to detail and ability to manage multiple shipments simultaneously. Proficiency in MS Office (Excel, Word, Outlook) and the ability to learn and navigate industry-specific software. Ability to perform under pressure, meet deadlines, and adapt to a fast-paced environment. Proven ability to work independently and as part of a collaborative team.

Job Title: Loan Operation Representative Contract Duration: 12 Months (Extension possible) Work Type: Hybrid, 3 days a week in the office. Training: 4 weeks - 1st week on site 5 days 3 other weeks will be a hybrid model Summary of day-to-day Responsibilities: Loan Operation Representative process Mortgage Payments Researching general ledger deposits, advances, and debits. Ensuring accuracy posting Ensuring end-of-day balancing and saving all required support Ingesting letters sent to the customer. Requesting refund checks Placing stop payments on checks Meeting monthly with the Leadership Team Ensuring any fraudulent activity is promptly raised to leadership and Unusual Transaction Report submissions. Must Haves: Data entry/ clerical experience Excel Regulatory experience Nice to Have: Banking Required Education High school GED Benefits: Medical, Vision, and Dental Insurance Plans 401k Retirement Fund About The Company: Top 10 banks in Canada and North America offering comprehensive financial solutions. Providing retail, commercial, wealth management, and wholesale banking services, we help clients thrive in today's evolving market. 25-17751: #gttnonit #gttjobs

SIG SAUER, Inc. is a leading provider and manufacturer of firearms, electro-optics, ammunition, airguns, suppressors, remote controlled weapons stations, and training. For over 250 years SIG SAUER, Inc. has evolved, and thrived, by blending American ingenuity, German engineering, and Swiss precision. Today, SIG SAUER is synonymous with industry-leading quality and innovation which has made it the brand of choice amongst the U.S. Military, the global defense community, law enforcement, competitive shooters, hunters, and responsible citizens. Additionally, SIG SAUER is the premier provider of elite firearms instruction and tactical training at the SIG SAUER Academy. Headquartered in Newington, New Hampshire, SIG SAUER has over 3,400 employees across sixteen U.S. locations in three states, and four additional global facilities. SIG SAUER is certified a Great Place to Work. For more information about the company and product line visit: **************** Position Summary: The Events Logistics Coordinator will collaborate closely with the marketing team to support over 100 global trade shows and events. Responsibilities include entering sales orders, logistical planning for product sourcing, allocation, packing, shipment, and inventory management. This position reports to the Manager, Events Inventory & Logistics in the Marketing Operations department. FLSA: Non-Exempt Job Duties and Responsibilities: Enter and manage sales orders for all marketing trade shows and events. Work with Compliance on all necessary paperwork and licenses for all international tradeshows, events, demos. Use Agile and Oracle for product information and movement. Provide order status updates to Tradeshows and Events POC Handle product requests for photo shoots, demonstrations, VIPs, and samples, including assignment, preparation, and shipment of products. Coordinate shipping and freight milestones with the event planning team. Manage international shipping with export compliance and logistics. Create/Submit all necessary paperwork for international shows. Determine product quantities needed for peak show periods with Product Management and stakeholders. Contribute to product planning and allocation discussions. Handle return shipments, unpacking, and post-show inventory reports. Maintain trade show product locators. Participate in daily cycle counts and monthly inventory audits. Ensure deadlines are met and manage workload effectively. Education/Experience & Skills: High school diploma or general education degree (GED); or related experience and/or training; or equivalent combination of education and experience. 1-2 years' experience in a warehouse, sales or logistics environment Basic Knowledge of SIG SAUER firearms, optics, air guns, and silencers preferred. Proficient in Oracle, Agile, and Microsoft Office. Ability to work in a fast-paced environment, with multiple and changing priorities while maintaining strong focus on execution and results. Range certification to test firearms Ability to work and complete projects on own schedule Strong interpersonal and collaboration skills with an ability to communicate at all levels of an organization both internally and externally. Excellent written and verbal communication skills Strong organizational and planning skills Detail-oriented with excellent follow-up and time management skills Adept at handling direction from multiple team members across various depts. Working Conditions: Regularly perform repetitive tasks. Work is primarily standing (90 + % of the shift) except for lunch and break periods. Shifts are 8 hours, 10 hours, and 12 hours. The duties of this job normally require exposure to a typical manufacturing environment. Frequent standing, sitting, stooping/squatting, walking, and stair climbing can be expected along with frequent lifting and/or moving of tooling, parts containers, and materials up to 40 pounds. Must be able to reach with hands and arms, bend and kneel frequently at a minimum of 50% of the shift, as well as undergo repetitive wrist, hand, elbow, shoulder, and ankle motions. Must demonstrate proficient fine motor skills, ability to grip, reach, pull, turn, and use tools to torque fixtures in various machinery or in the assembly, machining, or testing of parts. Specific vision abilities required may include close vision, distance vision, peripheral and depth perception, and the ability to focus on fine print. Must wear required Personal Protective Equipment (PPE) where required. Must comply with all work exposure EH&S training requirements and adhere to SIG SAUER Inc. security mandates. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. RequiredPreferredJob Industries Other

Critical Access Hospital in Northern New Hampshire Hiring OR Manager Great small hospital in beautiful New Hampshire hiring experienced OR Nurse and Leader! Day Shift with No Call Amazing opportunity if you are looking to advance your career. OR Experience required and at least 1 year of leadership experience preferred. For more information on this opportunity please send your resume directly to

We are seeking a detail-oriented and motivated Program Information Administrator to coordinate administrative and financial functions for our Children's Services department. This position is 40 hours per week and based out of our South Paris Office, with a hybrid option to be considered with scheduled office days. Some travel is required throughout the service area. Starting Pay Range: $24.50-$25.50/hour depending on education and experience Essential Duties : Responsible for setting up data systems, overseeing and guiding the database for tracking and monitoring of services, which include program records and State/Federal reporting. Assist with developing, preparing, submitting, and monitoring grants, contracts, and budgets for all programs within Children's Services Maintain data and records, ensuring accurate and timely reports as assigned, including but not limited to OHS, State and quarterly reporting, KPI's, and NPI's. Manage and coordinate the implementation of the CACFP agreement, including participating funding source reviews and assist with resolving any findings or other reportable conditions arising. Responsible for database setup, creation of modules/reports, training, and maintenance of the database. Benefits: Year-round, comprehensive benefits package including health, dental, vision, life, short and long-term disability, accident, critical illness & hospital indemnity Paid Time Off (up to 18 days for full-time employees) Up to 13 paid holidays per year 403(b) pension plan with agency contribution and match Community Concepts is a qualified employer under the Public Service Loan Forgiveness (PSLF) program Numerous opportunities for paid training, including assistance to pursue college degree work Desired Qualifications: Bachelor's degree in Business Administration or Finance preferred Minimum of two years' experience preferred Five years of commensurate experience may be substituted for the degree Other Requirements: Successful candidates must have working knowledge of Head Start Program Standards; excellent communication skills and the ability to lead and motivate others; ability to function autonomously and as part of a team; proficient with Microsoft Office; Pre-employment physical, SBI, DMV, Maine Sex Offender Registry, DHHS fingerprinting, fraud, and federal debarment background checks must be completed upon offer of hire and as a condition of employment; valid driver's license and some travel within the service area is required. *No Covid Vaccination requirement* Community Concepts, Inc. is an Equal Opportunity Provider and Employer. Qualified applicants shall receive consideration for employment without regard to race, color, religious creed, sex, national origin, ancestry, age, physical or mental disability, or sexual orientation. Please request any necessary accommodation to participate in the application process.

What We Do We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That's what we do. We're the IT Department's IT Department. Who We Are Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It's what makes Connection unique-what drives us to innovate and create technology solutions that stand apart from the crowd. We'd love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others. Why You Should Join Us You'll find supportive teammates and a rewarding career at Connection-plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees' emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You'll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days. Responsibilities Working under minimal supervision of the Supervisor, Licensing and Warranty Operations, referring only exceptional problems and issues for management review or approval, the Software and Warranty Operations Specialist monitors the lifecycle operations of the company's Software License, Cloud, Activations and Warranty business and associated services while individually overseeing an assigned multi-million-dollar segment. The Specialist handles the purchasing activities based on the customer or vendor contracts/agreements and program rules for the assigned segment. The Specialist provides support to the Sales Teams regarding daily inquiries regarding the Company's Software, License, Cloud, Activations, and Warranty business while maintaining vendor and distribution relationships. The Specialist works closely with Finance and other internal teams to help determine revenue recognition based on established company controls across all segments. The Specialist maintains personal knowledge of vendor programs and contract procedures within the assigned segment in order to make educated decisions that ensure software, licensing, cloud, activations, and warranties meets both vendor program and company audit compliance. The Specialist uses knowledge and experience to develop internal processes and documentation which limits liability to both the customer and Connection in terms of revenue loss, inability to sell vendor programs, and associated fines. Min USD $52,000.00/Yr. Max USD $65,500.00/Yr. Qualifications •Advanced ability in Microsoft 365 Business applications which include Outlook, Word, Excel, PowerPoint, Teams, Visio, and SharePoint. •Advanced understanding of sales or product procurement operations with ability to analyze pricing, follow and improve processes within a vendor segment while maintaining controls. •Ability to identify process improvements and system enhancements in a changing environment. •Systematic advanced reasoning skills with ability to define problems, collect data, establish facts, and draw valid conclusions. •Advanced working knowledge of Cloud, Software, Activations and Warranty operation processes and procedures with ability to advise and train team members. •Attention to detail in composing, keying, and proofing professional business materials. •Articulate with ability to express oneself clearly and professionally in written and oral communication. •Discreet with demonstrated ability to work in a confidential executive environment using good judgment while acting as an ambassador for the company. •Self-directed with the ability to work independently, prioritize and meet fixed service levels. •Quick study with ability to master a situation or learn new things with minimal direction or training.

Role and Responsibilities No Experience Required. Will train the right candidates! This entry-level Manufacturing Operations Associate role will work primarily for the Sectors team. In this role, they will perform a variety of support functions including but not limited to: Essential Responsibilities: * Read, comprehend, and communicate written instructions, procedures, and specifications. * Attention to detail and ability to follow instructions. * Wash and feed parts into machines. * Assist with Material Handling/Kitting. * Maintain detailed job task documentation, reports, and records. * Operate hand and power tools, basic manufacturing machines, measure/inspect parts with gages, etc. * Clean around work area to maintain 5S. Minimum Qualifications * High school diploma or GED. * Ability to perform physically demanding tasks. Desirable Qualifications * Strong oral and written communication skills. * Ability to work with minimal supervision. * Demonstrated ability to work in a team environment. * Adherence to Environment, Health, & Safety (EH&S) processes and procedures. * Demonstrated ability in maintaining relationships by recognizing needs and sensitivities of others and cooperating and resolving conflicts that inspire the team in achieving objectives and deliverables. * Demonstrated ability in receiving guidance and supervision, following work rules, safety practices, work procedures; meeting deadlines; and punctuality and attendance standard. Additional Information: * If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for purposes of participating in the application/hiring process with GE. If you are unable or limited in your ability to apply or interview as a result of your disability, you can request reasonable accommodations by emailing us at accommodation.mailbox@ge.com. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government. Additional Information GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: No

The Appalachian Mountain Club (AMC) offers educational programs to promote the appreciation, understanding, enjoyment, and responsible use of natural resources. Through positive, direct experiences, we strive to provide people of all ages and backgrounds with the skills to enjoy the outdoors and an increased understanding of their connection to the natural world. Under the supervision of the A Mountain Classroom Pinkham Notch Coordinator & the Teen & College Program Manager, the North Country Education Logistics Coordinator is responsible for assisting in the day to day organizational and logistical aspects of running our educational wilderness trips. This position supports A Mountain Classroom (AMCR) programming in the spring and fall and Teen Wilderness Adventures (TWA) programming in the summer. The NCE Logistics Coordinator is responsible for overseeing gear and teaching supplies necessary for running these trips and will also serve as an educator and instructor from time to time when necessary. AMCR and TWA value equity, inclusion and diversity. We are working to create a team that is representative of the populations that we serve and thus welcome hardworking individuals from all backgrounds, cultures, ethnicities, genders, sexual orientations, and abilities. See our websites for more details about each program: ********************************* & ******************************* . RESPONSIBILITIES: -Manage gear depot, including camping, backpacking, canoeing, individual participant gear, first aid supplies, etc. Clean, inventory, fix and restock wilderness trip gear and supplies. Keep gear depot clean and presentable for staff and participants. -Maintain teaching supplies for educational programs. -Identify logistical tasks and be self-motivated to complete them. -Train, supervise, and support the TWA logistics assistant. -Assist AMCR & TWA field staff with trip preparation and transitions both in the field and at our base. -Teach A Mountain Classroom and Teen Wilderness Adventures Programs as necessary, sometimes with little to no advance notice; including both single day and multi-day responsibilities. -Coordinate transportation (drop-offs and pick-ups) with the Vehicle Manager. -Prepare food and gear for course resupply and transition needs. -Transport groups, gear and supplies to area or distant trailheads. -Assist with program emergencies and unplanned needs. -Share in rotating on-call duties. Understand and help manage the emergency action plan should it be used. -Assist instructors with course paperwork process which includes itinerary and transportation plans, gear and food requests, and emergency information. -Attend staff trainings as preparation for field and program support responsibilities. QUALIFICATIONS: This position will have the freedom to improve logistical systems, sometimes creating new ones - successful candidates will be self-starters who are able to exhibit a real sense of ownership over their work. Additionally, candidates must enjoy working independently as well as on a team. Other qualifications include: Experience: -Prior experiences leading trips with teens on overnight, outdoor and/or environmental education programs. -Logistical skills for outdoor program planning, including meal planning, equipment management, and route selection. -Experiential teaching experience (preferred). -Commitment to equity, inclusion & diversity. -Experience with emergency & non-emergency response to field requests for support preferred. General Knowledge: -Familiarity with the White Mountains is desired. -Demonstrated knowledge of outdoor skills. -Strong organizational and communication skills. -Demonstrated knowledge of outdoor equipment and care. Certification Requirements: Current Wilderness First Aid (WFA), WFR or WEMT and CPR, or the ability to obtain these certifications prior to beginning employment. Physical Requirements: -Ability to carry a 40+ pound backpack for 3-8 miles/day over a variety of terrain in varied weather conditions. -Satisfactory driving record and background check, as verified by state record check. -21+ years old and ability to obtain DOT medical clearance to drive vehicles. BENEFITS: -Be part of a talented and energetic team of instructors and support staff. -Professional development through participation high quality staff trainings. -Based at the foot of Mount Washington and in the heart of the White Mountains, outdoor adventure is at your doorstep. -30% discount on all merchandise sold at AMC facilities. -AMC membership. -4-complimentary bed nights at AMC facilities -Pro-deals with outdoor gear companies. Start: May18th, 2019 End: September 30th, 2019 Starting Pay: $11.00 per hour. Standard 40 hour/week schedule is 5 days on and two days off each week, although this may vary. May be assigned regular weekend work days all summer. Optional room and board is available on-site for $45 per week. Deadline to Apply: Applications accepted on a rolling basis until position is filled. The Appalachian Mountain Club has zero tolerance for child abuse or placing children in danger. The AMC requires all employees who work in a program or facility which serves children, disabled persons or the elderly to have a criminal background record check performed on their name annually with employment contingent upon satisfactory results. The Appalachian Mountain Club is an Equal Opportunity Employer and welcomes diversity in the workplace. Founded in 1876, the Appalachian Mountain Club is the oldest conservation and recreation organization in the United States. The AMC has 12 Chapters throughout the Northeast and over 100,000 members and activists. The AMC promotes the protection, enjoyment, and wise use of the mountains, rivers and trails of the Appalachian region. The AMC encourages the involvement of all people in its mission and activities, through its membership, programs, policies and procedures. Our goal is to be a community that is comfortable, inviting, and accessible for people of any age, gender, race, religion, ethnicity, ability, sexual orientation, or socioeconomic status.

Milton CAT is seeking a Project Coordinator. Responsibilities include processing vendor purchase orders, processing equipment movement records, assisting project managers with service call creation, supporting the project managers with business system updates (AX), and supporting engineering manager in the overall project management support efforts. This role requires working on-site at our Londonderry, NH office. Why Milton CAT?Milton CAT, a privately held company, is the exclusive distributor of Caterpillar earthmoving and construction machinery, engines and generator products in the Northeast. We offer challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under our reputation for excellence. Whether you're looking for a steady job with great benefits, or an exciting place to start your career and grow within the organization, Milton CAT can meet your needs! We offer excellent benefits that include: * Paid Time Off + 8 company paid holidays• Health, Dental and Vision insurance • Disability & Life Insurance Packages• Competitive Retirement Plan • Tuition Reimbursement - available to FT employees with 1 year+ of service Responsibilities * Maintain project dates within business system (AX)• Processing vendor purchase orders within business system (AX)• Processing equipment movement records within business system (AX)• Assist project managers in their project management efforts• Generate and distribute project management reports• Assist in all aspects of the project management process• Back up other Coordinators in Power Systems Division Minimum Educational Requirements:Associates Degree in Business Administration, communications or related field preferred. Equivalent education and relevant work experience may be considered in lieu of an associate's degree. Qualifications To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. * High school diploma or (GED) equivalent, with college or trade school preferred.• Ability to change priorities and remain productive in a fast-paced work environment. • Perform duties with a sense of urgency, exceeding customer expectations. • Ability to work with various departments and foster teamwork.• Excellent organizational skills.• Excellent knowledge of computer software and applications, including Microsoft Office and CRM software.• Excellent written and verbal communication skills.• Performs related duties as assigned. Preferred Skills and Competencies: * Knowledge of construction industry and its applications by our customers.• Experience supporting a sales team and database. This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process. Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.

Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different. Posting Notes: TJ Maxx Store 0685 || 554 Meadow Street || Littleton || NH || 03561 Opportunity: Contribute To The Growth Of Your Career Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service. * Creates a positive internal and external customer experience * Promotes a culture of honesty and integrity; maintains confidentiality * Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor * Trains and mentors Associates on established merchandising and processing principles * Ensures merchandise is properly tagged, hung, secured, and coded * Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor * Ensures Associates complete tasks and activities according to store plan; prioritizes as needed * Monitors productivity of team and coaches as necessary * Organizes and rotates back stock for easy replenishment * Maintains and upholds merchandising philosophy and signage standards * Maintains all organizational, cleanliness and recovery standards for the backroom area * Ensures compliance with recycling and, where applicable, hazardous waste programs * Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates * Provides and accepts recognition and constructive feedback * Partners with Management on Associate training needs to increase effectiveness * Ensures adherence to all labor laws, policies, and procedures * Promotes credit and loyalty programs * Supports and participates in store shrink reduction goals and programs * Promotes safety awareness and maintains a safe environment * Other duties as assigned Who We Are Looking For: You! * Able to work a flexible schedule, including nights and weekends * Superior communication and organizational skills with attention to detail * Capable of multi-tasking * Able to respond appropriately to changes in direction or unexpected situations * Team player, working effectively with peers and supervisors * Capable of lifting heavy objects with or without reasonable accommodation * Able to train others * 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. This position has a starting pay range of $14.50 to $15.00 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. Applicants with arrest or conviction records will be considered for employment. At TJ Maxx there's so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense. Discover Different also means we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Posting Notes: TJ Maxx Store 0685 || 554 Meadow Street || Littleton || NH || 03561

Job Details Spectrum Signs & Graphics LLC - Manchester, NH Full Time Negligible Day Admin - ClericalDescription Spectrum Signs & Graphics is looking to add an experienced Project Coordinator to our large format sign division to be responsible for the error-free execution of customer projects. Responsibilities: • Assist in the sales process by providing a communication link between customer, account management, designers and production team. • Receive customer inquiries and requests, obtain and assembles information and specifications and performs basic estimating functions once trained. • Prepare quotations or proposal, confirm information when receiving order, and write work orders. • Meet, communicate and advise clients, vendors, and production staff to determine the scope, needs and timeline of projects. • Communicate and provide designs to clients and obtain all client approvals throughout the design process. • Review designs for errors or problems prior to production. • After obtaining client approvals, place jobs in production and QC work upon completion of production as needed. • Perform other duties as needed within the Signs & Graphics division. Position Requirements: • Previous experience in large format sign printing highly preferred or in the construction trades. • Must be able to establish and maintain mutually respectful working relationships. • Skills in Microsoft Office required with Adobe Suite and other graphics applications helpful • Must be extremely organized and have excellent time management skills in order to manage large volumes of projects. • Must be proactive and resourceful. • Able to communicate well both verbally and in writing with clients, vendors, management and staff. • Must have consistent follow-through ability to traffic communications and ensure project accuracy. • Strong interpersonal skills and ability to work well in a team. • Open-minded and patient with a high sense of urgency, but able to keep extremely calm under pressure. Physical Requirements: • Significant periods of sitting at a desk. • Significant periods of screen time. • Fine motor skills sufficient for keyboarding, and manipulation of materials, samples, documentation. • Occasional brief lifting of up to 50 pounds. • Ability to distinguish colors and shades. Qualifications Position Requirements: • Previous experience in large format sign printing highly preferred. • Must be able to establish and maintain mutually respectful working relationships. • Skills in Microsoft Office required with Adobe Suite and other graphics applications helpful • Must be extremely organized and have excellent time management skills in order to manage large volumes of projects. • Must be proactive and resourceful. • Able to communicate well both verbally and in writing with clients, vendors, management and staff. • Must have consistent follow-through ability to traffic communications and ensure project accuracy. • Strong interpersonal skills and ability to work well in a team. • Open-minded and patient with a high sense of urgency, but able to keep extremely calm under pressure. Physical Requirements: • Significant periods of sitting at a desk. • Significant periods of screen time. • Fine motor skills sufficient for keyboarding, and manipulation of materials, samples, documentation. • Occasional brief lifting of up to 50 pounds. • Ability to distinguish colors and shades.

The Project Coordinator will provide coordination and estimating data for construction and special projects for Electric Vehicle Charging Infrastructure (EVCI) projects. Ensures costs and change requests are compiled and entered to the Customer s requirements. Provide a point of interface between the field teams, general contractors and construction team to help develop timely estimates, purchase orders and budgets, and other EVCI related coordination tasks. Description: Coordinates with PM, CMs, and contractors. Works with construction manager to set site estimated and to develop project SOW Completes all forms and data entries into required tracking tools. Tracks all required deliverables from utility for each EVCI customer. Coordinates or assists in the coordination of project planning, designing, and procurement processes; oversees and/or assists in the preparation of project plans, construction bid documents, and specifications within the EVCI Division, as assigned by management. Coordinates the purchase orders for outside contractors with Construction Managers, and management. Advises and communicates with Construction Managers to meet Customer s requirements. Performs miscellaneous job-related duties as assigned. Attends meetings/report as required and to provide detailed information as to the development and progress of each site. Requirements: Two (2) years of experience directly related to the duties and responsibilities specified. Knowledge of project management principles, practices, techniques, and tools. Knowledge of federal, state, and local construction regulations and codes applicable to structural facilities/utilities design and construction. Ability to multi-task and to manage multiple site projects. Ability to maintain quality and safety standards. Skill in the use of scheduling and budgeting software. Knowledge of computerized maintenance management principles as related to supplies, equipment, and/or services ordering and inventory control. Excellent interpersonal relations; constant communications with employees, vendors, customers, and governmental agencies either face to face, in writing, or over the phone; constantly changing priorities. Organizing and coordinating skills. Ability to communicate effectively, both orally and in writing. Records maintenance skills. Ability to foster effective working relationships within a team environment. Proficiency with MS Office, Word & Excel. Ability to travel as needed between job sites daily is a must; overnight travel as needed will be required. Site Acquisitions, LLC (SAI) offers competitive salary and a full benefits package including medical, dental, life and disability insurances, flexible spending accounts, 401(k) plan and paid time off. SAI Communications is an equal opportunity employer

Starting Rate: $18.00 In Person position located at the Operations Center in Woodsville, NH. Woodsville Guaranty Savings Bank is a community bank in New Hampshire that serves the financial needs of businesses and consumers in the area. Currently, we are looking for an Operations Representative in our Operations/ATM department. This is a Monday through Friday position located at our Operations Center in Woodsville, NH. Primary Responsibilities : Provide customer support through electronic communications and over the telephone Assist with handling and processing cardholder denial claims and disputes Process debit card applications and maintenance Assists with various tasks within the Operations/ATM department Requirements : Excellent customer service skills Strong written and verbal communication skills Ability to use and learn computer-based systems Attention to detail Benefits: Health, dental and vision insurance Life and long-term disability insurance Paid time off 11 Paid holidays 401(k) retirement plan with company contribution Student loan repayment and tuition assistance Interested in joining our team? Apply now! Woodsville Guaranty Savings Bank encourages diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world. DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all. Job Description: Location: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. At Sun Life, we look for optimistic people who want to make life brighter for our Clients. We understand the value of diverse cultures, perspectives, and identities, and want you to bring your full and authentic self to work. Every day, you'll be empowered and challenged by working with dynamic colleagues to find new and innovative ways to make Sun Life the best benefits company in America. The opportunity: The Workforce Coordinator (WFC) monitors real time activity of agents, agent occupancy, real time adherence and forecasting accuracy by interval, and maintaining service level in a fast paced environment. Manage the scheduling of call center activity, team projects, team training, and meetings. Work directly with Supervisors, Managers, VP of Operations and the Training Department to identify and implement a consistent level of service that positions DentaQuest as the customers' trusted dental insurance provider. How you will contribute: The Workforce Coordinator possesses advanced knowledge in the following key functional areas: call volume real time intra-day forecasting, scheduling, adherence, and all off-phone activity scheduling including but not limited to team meetings, supervisor coaching sessions, training. Monitor Real Time Adherence statistics, helping to ensure that BPO/Outsourcer and Internal agents are on the phones during scheduled phone hours, including monitoring breaks/lunches. Anticipates contact volume, training sessions, team and project work, vacations, personal leave, and other information to identify adequate coverage and consistent levels of customer assistance. Manage and monitor unscheduled and scheduled paid time off (PTO) requests, entering real-time into staffing plans. Must possess knowledge of call center workforce management software, call center operations, and call center KPIs in a multi-line of business environment. Facilitate efforts to advance the Sun Life/DentaQuest customer experience to remain an expert in oral health. Frequent and proactive communication with internal and external resources to track and monitor progress of operations. Interacts with internal and external resources to act as a liaison to department/management, and to resolve problems and issues. Generate and communicate to appropriate members of management, off phone activity reports, staffing issues, performance measures, and call statistics. Develops relationship with, provides aid for, and gains cooperation and commitment to internal and external resources in achieving departmental and overall business objectives. Develops reports, maintains spreadsheets and provides administrative assistance in all areas as needed. Reports and identifies trends and works with Management to correct problems. Maintain a direct partnership with CS Managers, Supervisors, and CSRs to promote an employee friendly environment. Make staffing and shift changes as dictated by volumes and call traffic. Make staffing and schedule recommendations. Perform other duties as assigned. What you will bring with you: Associates degree or equivalent experience. 1 year job related experience. Strong demonstrated time management skills. Strong demonstrated judgment skills. Requires ability to exercise creative problem solving techniques. Must possess excellent verbal and written communication skills. This includes the ability to communicate effectively, tactfully and courteously. Must have strong knowledge of Microsoft Office products including Word, Excel, PowerPoint, Access, and Edge. Experience working with multiple groups toward a common goal. Self-motivated, enthusiastic, creative and possess analytical problem solving skills. Excellent communication skills, as well as top-notch time management abilities. Must possess strong organizational skills, including the ability to prioritize work in an efficient manner. Must possess the ability to take initiative and handle various tasks simultaneously while working efficiently, effectively, and without supervision under minimal supervision, in a fast-paced, customer-focused environment. Must have flexible work hours and be available as required by business operations. Strong reasoning skills. Strong attention to detail and accuracy required. Must reflect the goals and philosophy of the company. Required to attend additional training as requested/deemed necessary. Experience in workforce management preferred, ideally in a contact center environment supporting multiple lines of business within the health and/or dental care industry. 2 year of experience with NICE IEX/WFM software and the Cisco phone platform preferred. Experience working with business process outsourcers (BPO). Do you see yourself in this role even if you haven't checked all the boxes above? We welcome all talented candidates and are committed to a culture that represents diversity in all forms. If you think you might thrive in this setting, we would love to hear from you. Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you! Life is brighter when you work at Sun Life Excellent benefits and wellness programs to support the three pillars of your well-being - mental, physical and financial - including generous vacation and sick time, market-leading paid family, parental and adoption leave, a partially-paid sabbatical program, medical plans, company paid life and AD&D insurance as well as disability programs and more Retirement and Stock Purchase programs to help build and enhance your future financial security including a 401(k) plan with an employer-paid match as well as an employer-funded retirement account A flexible work environment with a friendly, caring, collaborative and inclusive culture Great Place to Work Certified in Canada and the U.S. Named as a “Top 10” employer by the Boston Globe's “Top Places to Work” two years running All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Salary Range: $39,300 - 53,100 At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive awarded based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions. We consider various factors in determining actual pay including your skills, qualifications, and experience. In addition to salary, this position is eligible for incentive awards based on individual and business performance as well as a broad range of competitive benefits. Sun Life Financial is a leading provider of group insurance benefits in the U.S., helping people protect what they love about their lives. More than just a name, Sun Life symbolizes our brand promise of making life brighter -for our customers, partners, and communities. Join our talented, diverse workforce and launch a rewarding career. Visit us at ****************** to learn more. At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs. Our Affirmative Action Program affirms our commitment to make reasonable accommodation to the known physical or mental limitation of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email ************************* to request an accommodation. At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs. For applicants residing in California, please read our employee California Privacy Policy and Notice. Job Category: Customer Service / Operations Posting End Date: 23/03/2025 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected vetera n