What is an operations clerk and how to become one

Updated January 8, 2025
4 min read
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As an operation clerk, you are in charge of handling administrative duties in a company. The administrative duties you are to perform are responding to customers' inquiries, handling customer service, and directing guests to appropriate departments. You need to make files, records and ensure documents are easily accessible and updated. You are also expected to distribute, prepare, and sort both incoming and outgoing mails such as envelopes and packages to the appropriate channel.

As an operation clerk, you have to make use of office appliances such as printers, photocopies, and spreadsheet creation. Your presence is highly crucial because you are in charge of taking minutes of meetings and dictations. Your responsibility involves monitoring stocks of office supplies such as stationary and paperclips and giving a report when they are not available. You are to help in making travel arrangements and booking venues for events and conferences.

The basic skills of an operation clerk are good communication skills, attention to detail, excellent interpersonal skills, and familiarity with office procedures. The average salary operation clerk earns annually is $31,000, and the minimum educational criteria for an operation clerk is a high school diploma certificate.

ScoreOperations ClerkUS Average
Salary
2.6

Avg. Salary $33,746

Avg. Salary $59,228

Stability Level
6.6

Growth Rate -5%

Growth Rate 0.3%

Diversity
6.2
Race

American Indian and Alaska Native 1.08%

Asian 9.20%

Black or African American 10.25%

Hispanic or Latino 19.51%

Unknown 4.71%

White 55.25%

Gender

female 68.30%

male 31.70%

Age - 50
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 50
Stress Level
6.6

Stress level is high

7.1 - high

Complexity Level
4.3

Complexity Level is basic

7 - challenging

Work Life Balance
7.1

Work Life balance is good

6.4 - fair

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Operations Clerk career paths

Key steps to become an operations clerk

  1. Explore operations clerk education requirements

    Most common operations clerk degrees

    Bachelor's

    38.5 %

    Associate

    25.7 %

    High School Diploma

    23.1 %
  2. Start to develop specific operations clerk skills

    Skills
    ascdesc
    Percentages
    ascdesc
    Customer Service25.21%
    Data Entry Functions8.00%
    Computer System7.41%
    Payroll5.90%
    Office Equipment3.89%
  3. Complete relevant operations clerk training and internships

    Accountants spend an average of 1-3 months on post-employment, on-the-job training. New operations clerks learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an operations clerk based on U.S. Bureau of Labor Statistics data and data from real operations clerk resumes.
  4. Gain additional operations clerk certifications

    Operations clerk certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific operations clerk certification, having one may help you stand out relative to other applicants.

    The most common certifications for operations clerks include Certified Management Accountant (CMA) and Word 2010 Certification.

    More About Certifications
  5. Research operations clerk duties and responsibilities

    • Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
    • Input global notes in CRT.
    • Retrieve documents to be send to the IRS.
    • Encode checks with 10 key hardware TRP or NCR machines.
  6. Prepare your operations clerk resume

    When your background is strong enough, you can start writing your operations clerk resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on an operations clerk resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose From 10+ Customizable Operations Clerk Resume templates

    Build a professional Operations Clerk resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Operations Clerk resume.
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  7. Apply for operations clerk jobs

    Now it's time to start searching for an operations clerk job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How Did You Land Your First Operations Clerk Job

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Average operations clerk salary

The average Operations Clerk salary in the United States is $33,746 per year or $16 per hour. Operations clerk salaries range between $27,000 and $41,000 per year.

Average Operations Clerk Salary
$33,746 Yearly
$16.22 hourly

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How do operations clerks rate their job?

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Operations Clerk reviews

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A zippia user wrote a review on May 2020
Pros

Being an important COG into the system. The dynamic work flow ensures that you are always well vested into the multiple projects you will assist in facilitating resources too.

Cons

Not too much that I don't like. Learning curve was steep but I'm getting better all the time.


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A zippia user wrote a review on Mar 2020
Cons

Work seems to be none-stop sometimes, especially since we are under staff. Work keeps me on my feed, but need to hire more people.


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A zippia user wrote a review on Nov 2019
Cons

It's a wide role and in organizations/departments/teams that are less mature - you can get lost in the chaos.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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