What is an office support specialist and how to become one

Updated January 8, 2025
4 min read
Quoted Expert
Anne McConnell Ph.D.
introduction image

Office support specialists are the individuals responsible for administrative duties in office environments. Typical job duties are greeting visitors, answering client questions, managing office space and organization, maintaining office equipment, ordering supplies, and preparing budgets.

Applicants need a high school degree or equivalent to be eligible for the role. They must also have at least one year of general office experience performing the full range of office support duties. Additionally, some positions may require public contact experience, minimum typing speed of at least 45 words per minute, and a current driver's license or other special certification.

The average office support specialist salary in the United States is $48,496, but the salary range typically falls between $41,914 and $56,287.

What general advice would you give to an Office Support Specialist?

A

Anne McConnell Ph.D.

Professor, West Virginia State University

I would say it's important to be very attentive to the way you communicate with your employers, managers, and co-workers. Even sending an e-mail can be an opportunity to demonstrate your professionalism and communication skills. Some people think that no one knows how to write anymore, or how to communicate in a professional way. I don't think that's true. But we don't always think about how our writing can be a tool to communicate our competence and seriousness. If you know how to write and communicate professionally-which college grads do-then make sure to demonstrate that in the workplace.
ScoreOffice Support SpecialistUS Average
Salary
2.9

Avg. Salary $36,549

Avg. Salary $59,228

Stability Level
6.6

Growth Rate -5%

Growth Rate 0.3%

Diversity
6.8
Race

American Indian and Alaska Native 1.04%

Asian 6.80%

Black or African American 10.23%

Hispanic or Latino 18.35%

Unknown 4.60%

White 58.99%

Gender

female 82.16%

male 17.84%

Age - 50
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 50
Stress Level
6.6

Stress level is high

7.1 - high

Complexity Level
4.3

Complexity Level is basic

7 - challenging

Work Life Balance
7.1

Work Life balance is good

6.4 - fair

Office Support Specialist career paths

Key steps to become an office support specialist

  1. Explore office support specialist education requirements

    Most common office support specialist degrees

    Bachelor's

    45.3 %

    Associate

    29.2 %

    High School Diploma

    13.3 %
  2. Start to develop specific office support specialist skills

    Skills
    ascdesc
    Percentages
    ascdesc
    Customer Service18.20%
    Data Entry10.17%
    Phone Calls6.72%
    Office Equipment5.66%
    Human Resources5.31%
  3. Complete relevant office support specialist training and internships

    Accountants spend an average of 1-3 months on post-employment, on-the-job training. New office support specialists learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an office support specialist based on U.S. Bureau of Labor Statistics data and data from real office support specialist resumes.
  4. Gain additional office support specialist certifications

    Office support specialist certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific office support specialist certification, having one may help you stand out relative to other applicants.

    The most common certifications for office support specialists include Certified Professional - Human Resource (IPMA-CP) and Word 2010 Certification.

    More About Certifications
  5. Research office support specialist duties and responsibilities

    • Manage and maintain patients' medical records by utilizing computer applications management database processing system to ensure county compliance.
    • Create PowerPoint presentations to train employees on new software.
    • Add new documents and update calendars to the SharePoint website for team collaboration.
    • Conduct payroll accountability & evaluate for accuracy.
  6. Prepare your office support specialist resume

    When your background is strong enough, you can start writing your office support specialist resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on an office support specialist resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose From 10+ Customizable Office Support Specialist Resume templates

    Build a professional Office Support Specialist resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Office Support Specialist resume.
    Office Support Specialist Resume
    Office Support Specialist Resume
    Office Support Specialist Resume
    Office Support Specialist Resume
    Office Support Specialist Resume
    Office Support Specialist Resume
    Office Support Specialist Resume
    Office Support Specialist Resume
    Office Support Specialist Resume
  7. Apply for office support specialist jobs

    Now it's time to start searching for an office support specialist job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How Did You Land Your First Office Support Specialist Job

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Average office support specialist salary

The average Office Support Specialist salary in the United States is $36,549 per year or $18 per hour. Office support specialist salaries range between $29,000 and $45,000 per year.

Average Office Support Specialist Salary
$36,549 Yearly
$17.57 hourly

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How do office support specialists rate their job?

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Office Support Specialist reviews

profile
A zippia user wrote a review on Dec 2022
Cons

Failure to comply with working hours, theft and fraud,


profile
A zippia user wrote a review on Aug 2020
Pros

Being able to motivate administrative personnel to do their jobs well and meet deadlines.

Cons

Having to reprimand personnel when duties are neglected.


profile
A zippia user wrote a review on Dec 2019
Pros

The interaction with people and running an office

Cons

the pay, the hours and no one I mean one gives you credit for doing a job well done.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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