Automatically Apply For Jobs With Zippi

Upload your resume to get started.

Office Support Clerk skills for your resume and career

Updated January 8, 2025

4 min read

Quoted Experts

Dr. Mike Peterson Ph.D.,

Anne McConnell Ph.D.

Below we've compiled a list of the most critical office support clerk skills. We ranked the top skills for office support clerks based on the percentage of resumes they appeared on. For example, 18.6% of office support clerk resumes contained customer service as a skill. Continue reading to find out what skills an office support clerk needs to be successful in the workplace.

15 office support clerk skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how office support clerks use customer service:

General office duties***Answering phones***Preparing documents***Customer service.
General office and clerical duties including receptionist, filing, customer service representative, supply coordinator and document retention specialist.

2. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how office support clerks use data entry:

Executed quality control actions on the automated scanning process; performed data entry/correction on errors or omission in automated process.
Drafted correspondence, performed computer data entry, and prepared variety of promotional and marketing materials.

3. Word Processing

Here's how office support clerks use word processing:

Provided a broad range of administrative support duties including reception, word processing, data-entry and file management.
Created fliers using word processing and graphics programs including copying and distributing thousands of copies.

4. Office Equipment

Here's how office support clerks use office equipment:

Performed regular maintenance to computers and other office equipment.
Assist in troubleshooting and completing repairs on office equipment

5. Front Desk

Here's how office support clerks use front desk:

Provided daily alternate-coverage for Front Desk reception administration.
Revise the front desk manual, sort mail daily for each department, answer incoming calls, and taking messages.

6. Database Systems

Here's how office support clerks use database systems:

Input customer data into computer database system.
Performed general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping duties.

Choose from 10+ customizable office support clerk resume templates

Build a professional office support clerk resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your office support clerk resume.

7. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how office support clerks use payroll:

Initiated contact among current and potential clients by assisting in application process, new hire paperwork, and client payroll.
Prepared purchased orders, accounts payable and receivable and completed monthly payroll with precision and accuracy using AS400 Software.

Select Skills To Add To Your Resume

Customer Service

Data Entry

Word Processing

Office Equipment

Front Desk

Database Systems

8. Clerical Support

Clerical support performs activities that must be done in every workplace in order to support the company going forward. These duties, which come within the category of clerical support, are typically delegated to entry-level employees since they are simple and easy to learn. Even though clerical duties like printing and filing are easy, they require time and in many instances, other workers are preoccupied with other activities and unable to keep up with all that needs to be accomplished. As a result, many businesses employ clerical support staff who are solely responsible for these duties.

Here's how office support clerks use clerical support:

Provided short-term temporary clerical support to different organizations as assigned by the agency.
Performed routine office or clerical support tasks according to well established procedures.

9. PowerPoint

Here's how office support clerks use powerpoint:

Computerized Office Support DiplomaMicrosoft Office Specialist PowerPoint & Outlook 2010 Certified
Compiled PowerPoint presentations for various department heads.

10. Scheduling Appointments

Scheduling appointments is the practice of finding a free slot with the person(s) you want to meet. The process of scheduling appointments involves finding mutually free time, negotiating follow-ups, sending reminders, and creating new appointments. Scheduling appointments is important to ensure that the timings of consecutive meetings do not clash with each other.

Here's how office support clerks use scheduling appointments:

Completed daily tasks including filing paperwork, entering data, answering phones, handled petty cash, and scheduling appointments.
Handled customer requests such as scheduling appointments for cleaning, masonry work or inspections.

11. Direct Calls

Direct calls are connections established with a previous customer or client, most likely a subscriber.

Here's how office support clerks use direct calls:

Direct calls to appropriate personnel, including calls from judges and other court officials.
Answer phone calls, redirect callers, take notes, and set up appointments.

12. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how office support clerks use hr:

Prepared and adjusted various (HR documents) for new and existing employees to ensure timely approval and processing.
Entered payments and Invoices for Accounts Receivable and dealt with COBRA as well as projects for HR.

13. Greeting Visitors

Here's how office support clerks use greeting visitors:

Oversee receptionist area, including greeting visitors and responding to telephone and in-person request for information.

14. Office Support

Here's how office support clerks use office support:

Provided general office support services such as organized meetings, coordinated job interviews, received visitors and made travel reservations.
Provided office support including filing, mail sorting and distribution and coordination of incoming and outgoing electronic communication.

15. Office Functions

Here's how office support clerks use office functions:

General office functions requiring application of various complex work methods and procedures.
Computerized all office functions from manual system utilizing Microsoft Excel.

12 Office Support Clerk Resume Examples

Build a professional office support clerk resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 12+ resume templates to create your office support clerk resume.

Create My Resume

Build a professional resume in minutes using this template.

What skills help Office Support Clerks find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on Office Support Clerk resumes?

Dr. Mike Peterson Ph.D.

Department Chair and Associate Professor of English, Dixie State University

Writing skills have always been valued by employers, but anything that shows an ability to write, produce, or communicate in digital spaces will stand out. While employers are becoming increasingly comfortable having employees work and collaborate digitally (from home or elsewhere), they may still be reluctant to train employees how to do that. They want to see evidence that applicants will know how to use technology and stay productive without extensive training and without a supervisor having to stand behind them. That isn't to say training won't take place, but employers want to use their valuable time and resources training employees on their own systems, policies, and procedures; they don't want to have to show new-hires how to use Zoom, how to format a memo, how to write an email, or how to co-edit a document using OneDrive.

What Office Support Clerk skills would you recommend for someone trying to advance their career?

Anne McConnell Ph.D.

Professor, West Virginia State University

I would encourage someone taking a gap year to branch out, seeking work experiences and employment situations that expose them to new skills and allow them to interact with a diverse set of people. Sometimes we find ourselves in a bubble-communicating with the same people, who tend to share the same ideas-and a gap year provides the opportunity to extend beyond that. Employers value employees who have open, flexible minds, and seeking out experiences that demonstrate that openness can be helpful.

What type of skills will young Office Support Clerks need?

Angela Robbins Ph.D.

Associate Professor of History, Meredith College

History majors are in high demand in government, business, and non-profits because of the knowledge and skills they gain in the classroom. History majors, in particular, are especially good at contextualizing-that is, explaining how an event or discussion fits within the big picture. This includes how things that are going on today-such as the Capitol riot on January 6-connects to the Constitution, the balance of powers, the way democracy works, and related issues such as the implications of propaganda and misinformation. This goes well beyond merely expressing an opinion or debating two sides of an issue. Students of history do their research and practice skills of analysis, collecting and scrutinizing evidence rather than taking something at face value or only relying on a single source. We take sources apart to evaluate the credentials of their creators and search for bias. We examine sources from various creators so we take into account multiple experiences and points of view. Then we synthesize-or bring the sources together-in order to communicate what it all means. These skills are desired by employers and translate well into many careers and work environments. Seeking good evidence to answer questions and solve problems, whether that's in the classroom today or working with clients later, is a skill that employers highly value.

Students are practicing other skills that are necessary to success in the workplace, whether that will be in person or online. Time management, seeing a project through from start to finish, hosting and contributing to meetings, working on a team-whether it's two people or ten-and creating appropriate types of presentations to communicate ideas are all things our students can tell their employers they will come in with so they can hit the ground running. In addition, our majors develop self-awareness, empathy, and an appreciation of diverse opinions and approaches to problems through investigation of the life experiences of historical figures and their classroom discussions with classmates. Certainly, every employer wants you to learn the specifics within their sector, but these skills are fairly universal and will benefit majors as they move from the classroom to career.

What technical skills for an Office Support Clerk stand out to employers?

Christi Patton Luks

Professor (NTT) and Associate Chair for Academic Affairs, Missouri University of Science & Technology

I've always felt that the most important thing we teach our students is problem-solving skills. The students who can readily relate the theory to their practical experience to develop new solutions are the most valuable. Engineering students that are active on design teams or took advantage of internships and co-ops are in great position for this.

What soft skills should all Office Support Clerks possess?

Brandy Bailey

Career Coach, Ohio University - Lancaster Campus

Soft skills may vary depending on the employer, industry, and personal opinions. My biggest ones are communication skills, adaptability, self-awareness, teamwork, problem-solving, intercultural competency, creativity or innovation, and time management.

Do you want to know more?

List of office support clerk skills to add to your resume

The most important skills for an office support clerk resume and required skills for an office support clerk to have include:

Customer Service
Data Entry
Word Processing
Office Equipment
Front Desk
Database Systems
Payroll
Clerical Support
PowerPoint
Scheduling Appointments
Direct Calls
HR
Greeting Visitors
Office Support
Office Functions

Telephone Calls
Inventory Control
Computer System
Office Machines
Clerical Tasks
Administrative Tasks
Multi-Line Phone System
Travel Arrangements
Patient Charts
Office Operations
Bank Deposits
Fax Machines
QuickBooks
Windows
Database Management

Facsimile Machines
FedEx
A/R
Customer Accounts
USPS
District Court
Customer Orders
Voice Mail Systems
Customer Inquiries
Expense Reports
Customer Support
Insurance Claims
Mail Opening

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse office and administrative jobs