Office Support Clerk resume examples for 2025
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How to write an office support clerk resume
Craft a resume summary statement
A well-written resume summary is basically an elevator pitch. You are summing up your skills and experience in a few sentences to wow recruiters, hiring managers, and decision makers into giving you an interview. Here are some tips to putting your best foot first with your resume summary:
Step 1: Mention your current job title or the role you're pursuing.
Step 2: Include your years of experience in office support clerk-related roles. Consider adding relevant company and industry experience as relevant to the job listing.
Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.
Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.
Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the office support clerk position.Hi, I'm Zippi, your job search robot. Let me write a first draft of your summary statement.
List the right project manager skills
Your Skills section is an easy way to let recruiters know you have the skills to do the job. Just as importantly, it can help your resume not get filtered out by hiring software. Here is how to make the most of your skills section and make sure you have the right keywords:
- Look to the job listing. You often need to include the exact keywords from the job description. Take note of the skills listed for the job.
- Put all relevant hard and soft skills in your skills section.
- Be specific. If you are too broad, you may not be giving the best picture of your skills and leave the hiring manager uncertain of your abilities.
- Be up to date. Software names change and companies merge. Don't look out of touch by being careless.
- Be accurate. Spelling and even upper or lowercase can dramatically change meanings. Make sure you are correctly listing your skills.
Here are example skills to include in your “Area of Expertise” on an office support clerk resume:
- Customer Service
- Data Entry
- Word Processing
- Office Equipment
- Front Desk
- Database Systems
- Payroll
- Clerical Support
- PowerPoint
- Scheduling Appointments
- Direct Calls
- HR
- Greeting Visitors
- Office Support
- Office Functions
- Telephone Calls
- Inventory Control
- Computer System
- Office Machines
- Clerical Tasks
- Administrative Tasks
- Multi-Line Phone System
- Travel Arrangements
- Patient Charts
- Office Operations
- Bank Deposits
- Fax Machines
- QuickBooks
- Windows
- Database Management
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How to structure your work experience
Next you should include your work experience. Structure your work experience section by listing your most recent experience first, followed by earlier roles in reverse chronological order.
Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
Include only recent, relevant jobs. Avoid including work experience over 20 years to avoid ageism.
Beneath each job, you should have bullet points to emphasize why you're the perfect fit for the office support clerk.
How to write office support clerk experience bullet points
Effective job bullet points do more than just describe your job duties. Instead, they should be specific and measurable accomplishments. Here are some strategies to mastering job bullet points:
- Use strong action verbs like Led, Built, or Optimized.
- Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
- Wrap it up by explaining the actions you took to achieve the result and how you made an impact.
Here are great bullet points from office support clerk resumes:
Work History Example #1
Office Support Clerk
J. C. Penney
- Edited schedules and processed employees' payroll.
- Processed and reconciled payroll information.
- Displayed positive customer service attitude when interacting with customers and positive internal attitude when interacting with coworkers.
- Controlled payroll and conducted visual presentations.
- Maintained accurate personnel and payroll data for over 240 employees with confidentiality and accuracy.
Work History Example #2
Office Support Clerk
Sears Holdings
- Maintained payroll detail, applicant/associate files and employment documents/posters per company requirements.
- Recognized for outstanding efficiency and accuracy through an exceptionally busy holiday shopping season with high volumes of sales receipts.
- Maintained records of cash and negotiable instruments involved in Payroll Accountability
- Ensured timely and accurate submission of claims into the operating system.
- Performed payroll accurately on a weekly basis.
Work History Example #3
Bilingual Customer Service
Aetna
- Provided enhancements to various communication applications; conducted product enhancement demonstrations as needed.
- Utilized knowledge of CPT4, ICD-9, CDT4 and other healthcare industry codes.
- Trained 150+ employees in CRM applications and various data software contributing to a streamlined process for intranet purposes.
- Verified Medicare plan eligibility and documented applicable inquiries via the internal applications
- Established relationships with local leaders and community organizations for marketing Medicare HMO.
Work History Example #4
Front Desk Office Assistant
H&R Block
- Proposed new services offered and insured client confidentiality towards private information while maintaining a friendly attitude.
- Processed payrolls, requisitions and other administrative office tasks.
- Abstracted depositions of medical experts and summarized preliminary hearing transcripts.
- Prevented unwarranted charges by reviewing all Telecommunications Division billings and inquiries.
- Processed weekly payroll for hourly employees and salaried employees.
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Add an education section to your resume
The education section should display your highest degree first.
Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries for resumes:
Some College Courses In Business
California State University - San Bernardino, San Bernardino, CA
2019 - 2019
Highlight your office support clerk certifications on your resume
If you have any additional certifications, add them to the certification section.
Include the full name of the certification, along with the name of the issuing organization and date of obtainment.
If you have any of these certifications, be sure to include them on your office support clerk resume:
- Word 2010 Certification
- Certified Medical Office Manager (CMOM)
- Certified Medical Administrative Assistant (CMAA)
- Certified Pharmacy Technician (CPhT)
- Microsoft Office 365
- Basic Life Support for Healthcare and Public Safety (BLS)
- Certified Information Technology Professional (CITP)
- Nationally Certified Medical Office Assistant (NCMOA)
- Microsoft Office Specialist Master Certification (MOS)
- Microsoft Office Specialist: Expert (Office 365 and Office 2019)