What is an office support clerk and how to become one

Updated January 8, 2025
4 min read
Quoted Expert
Anne McConnell Ph.D.

Office support clerks are responsible for performing all clerical and administrative duties in a company. Office support clerks are also referred to as receptionists or office assistants. As an office support clerk, your duties include recording minutes, answering client's calls and directing them to the right department, and welcoming clients to the company, and directing them to the appropriate office. Also, you are in charge of scheduling meetings, booking travel arrangements, planning and organizing events. As an office support clerk, you will be required to perform different duties daily as you will often need to help other employees with planning and organizing activities.

You need interpersonal skills, organization skills, sound communication skills, customer service skills, data entry skills, time management skills, and computer literacy to be an office support clerk. Most office support clerks have a degree in business, accounting, psychology, or a related course. You will earn an average of $29,504 per year.

What general advice would you give to an Office Support Clerk?

Anne McConnell Ph.D.

Professor, West Virginia State University

I would say it's important to be very attentive to the way you communicate with your employers, managers, and co-workers. Even sending an e-mail can be an opportunity to demonstrate your professionalism and communication skills. Some people think that no one knows how to write anymore, or how to communicate in a professional way. I don't think that's true. But we don't always think about how our writing can be a tool to communicate our competence and seriousness. If you know how to write and communicate professionally-which college grads do-then make sure to demonstrate that in the workplace.
ScoreOffice Support ClerkUS Average
Salary
2.5

Avg. Salary $32,040

Avg. Salary $59,228

Stability Level
6.6

Growth Rate -5%

Growth Rate 0.3%

Diversity
6.6
Race

American Indian and Alaska Native 1.09%

Asian 7.65%

Black or African American 9.40%

Hispanic or Latino 18.66%

Unknown 4.73%

White 58.46%

Gender

female 77.33%

male 22.67%

Age - 50
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 50
Stress Level
6.6

Stress level is high

7.1 - high

Complexity Level
4.3

Complexity Level is basic

7 - challenging

Work Life Balance
7.1

Work Life balance is good

6.4 - fair

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Office Support Clerk career paths

Key steps to become an office support clerk

  1. Explore office support clerk education requirements

    Most common office support clerk degrees

    Bachelor's

    40.2 %

    Associate

    27.4 %

    High School Diploma

    16.9 %
  2. Start to develop specific office support clerk skills

    Skills
    ascdesc
    Percentages
    ascdesc
    Customer Service18.55%
    Data Entry17.33%
    Word Processing6.94%
    Office Equipment6.13%
    Front Desk5.33%
  3. Complete relevant office support clerk training and internships

    Accountants spend an average of 1-3 months on post-employment, on-the-job training. New office support clerks learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an office support clerk based on U.S. Bureau of Labor Statistics data and data from real office support clerk resumes.
  4. Gain additional office support clerk certifications

    Office support clerk certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific office support clerk certification, having one may help you stand out relative to other applicants.

    The most common certifications for office support clerks include Word 2010 Certification and Certified Medical Office Manager (CMOM).

    More About Certifications
  5. Research office support clerk duties and responsibilities

    • Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
    • Audit all deductions for each employee on payroll for various deductions such as; health care, dental and uniforms.
    • Initiate contact among current and potential clients by assisting in application process, new hire paperwork, and client payroll.
    • Compile PowerPoint presentations for various department heads.
  6. Prepare your office support clerk resume

    When your background is strong enough, you can start writing your office support clerk resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on an office support clerk resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose From 10+ Customizable Office Support Clerk Resume templates

    Build a professional Office Support Clerk resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Office Support Clerk resume.
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  7. Apply for office support clerk jobs

    Now it's time to start searching for an office support clerk job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How Did You Land Your First Office Support Clerk Job

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Average office support clerk salary

The average Office Support Clerk salary in the United States is $32,040 per year or $15 per hour. Office support clerk salaries range between $25,000 and $39,000 per year.

Average Office Support Clerk Salary
$32,040 Yearly
$15.40 hourly

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How do office support clerks rate their job?

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Office Support Clerk reviews

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A zippia user wrote a review on Feb 2024
Pros

Good work life balance, low stress and responsibility


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A zippia user wrote a review on Dec 2022
Pros

Writing a message,Organizing receipts and expenses and sending them out when needed


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A zippia user wrote a review on Aug 2020
Pros

It my passion to help people in need. It makes me feel good to see people the Youth do well in the life


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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