Office Administrator
Office Manager Job 42 miles from Woodstock
The Office Administrator/Executive Assistant is the point person for the office in Downers Grove. In addition to managing the office, they will provide high-level administrative tasks, coordinate company events and provide travel coordination to team members as needed. The position will also contribute to special projects and support the GM. This role requires strong organizational skills, discretion, and the ability to manage multiple priorities efficiently. The ideal candidate for this job is resourceful, organized, and can solve problems while working independently. Maintaining a positive attitude whilst managing their workload and deadlines in a timely manner, is a key to success in this position.
Responsibilities:
Managing office operations: Maintaining a smooth-running office. Working with the landlord on office matters and scheduling maintenance. Tracking office expenses, processing invoices and approving payments.
Event planning: Coordinating and facilitating company events, leadership meetings, tradeshows and conferences.
Project Management: Assist in strategic planning and execution of projects. Monitor deadlines and follow up on action items assigned to key stakeholders. Conduct research and provide data analysis. Handle special projects as assigned by the executive.
Document management: Filing, organizing, and maintaining physical and digital documents.
Travel: Organizing travel as needed.
Communication: Answering emails, responding to inquiries from staff and clients, and communicating office policies.
Office supplies: Monitoring office supply inventory, placing orders, and managing stock levels.
Reception duties: Greeting visitors, managing reception area, and directing guests.
Administrative support: Preparing reports, PowerPoint presentations, Excel spreadsheets and other documents as needed.
Basic HR support: Assisting with local HR needs such as onboarding new employees, and handling basic HR tasks.
Confidentiality & Discretion :Handle sensitive and confidential information with the highest level of professionalism. Maintain compliance with company policies and ensure legal and ethical standards are met.
Requirements:
Education: High School Diploma, Degree preferred.
Experience: 5+ years managing office administration and travel scheduling.
Skills & Abilities:
Strong organizational skills: Ability to prioritize tasks, manage multiple projects, and meet deadlines.
Excellent communication skills: Clear verbal and written communication to interact with staff, clients, and vendors.
Self-starter: Ability to work independently, with minimal direction.
Attention to detail: Ensuring accuracy in all administrative tasks.
Strong Proficiency in office software: Expertise in Microsoft Office Suite (Word, Excel, PowerPoint), email, and other relevant programs.
Time management skills: Effectively managing time to meet deadlines and prioritize tasks.
Interpersonal skills: Building positive relationships with colleagues and clients.
Positive attitude: willingness to take on whatever comes their way!
Warranty Manager
Office Manager Job 43 miles from Woodstock
As a Warranty Manager in our company, you will be responsible for leading and optimizing our warranty administration and management processes. This pivotal role involves overseeing warranty claims processing, developing, and updating warranty policies, and ensuring compliance with industry and legal standards. You will analyze warranty data to identify improvement opportunities, manage internal and dealer relationships, and provide essential training and support. Additionally, managing parts operations concerning warrantable claims, manage recall processes, and ensure high-quality service delivery from suppliers. This role requires a blend of strong technical understanding, excellent leadership and communication skills, and a minimum of five years of experience in warranty management, ideally within a relevant industry.
ESSENTIAL JOB FUNCTIONS:
Warranty Claims Management:
Oversee the entire warranty claims process, ensuring timely and accurate resolution in accordance with company and industry standards.
Collaborate with dealers, authorized service provider, customers, and internal teams to address warranty-related issues effectively and efficiently.
Advocate for fair recovery and reimbursement from OEMs on behalf of the company on goodwill warranty assistance.
Policy Development and Compliance:
Develop and update warranty policies and procedures to align with industry standards, legal requirements, and management expectations.
Conduct regular audits and inspections to ensure compliance with warranty terms and conditions.
Data Analysis and Reporting:
Analyze warranty data to identify trends, root causes, and opportunities for process improvement.
Generate detailed reports on warranty performance, including claims data, costs, and trends, and present these findings to company leadership.
Internal and Dealer Support:
Act as the primary contact for warranty-related inquiries from internal M&R team, dealers, and authorized service providers.
Develop and implement a comprehensive warranty training program for internal staff.
Recall Notification and Management:
Manage the identification and resolution of product recalls in compliance with regulatory requirements.
Quality Control and Supplier Management:
Monitor and evaluate service providers and suppliers to ensure adherence to warranty standards.
MINIMUM QUALIFICATIONS:
Minimum 5 years of experience in warranty management, preferably in a relevant industry.
Demonstrated ability in managing complex warranty claims and negotiations.
Strong leadership skills with experience in team building and training.
Excellent analytical, problem-solving, and decision-making abilities.
Proficient in data analysis, reporting, and performance metrics.
Technical understanding of the industry's products and services.
High School Diploma or equivalent; higher education or certifications in a related field are advantageous.
Outstanding communication and interpersonal skills.
Salary: up to $100,000-110,000 /year "all-in"
(=base salary + bonus)
**This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand.**
Home Care Billing Manager
Office Manager Job 43 miles from Woodstock
About Our Company
Home Care
Powered by AUAF
is a fast growing, non-profit organization providing non-medical, in-home services for over 30 years. Our mission is to provide quality, in-home service that will allow seniors to live comfortably and independently in the familiarity of their own home.
About the Position
The Medical Billing Manager works in a fast-paced environment, ensuring billing and claims are accurate, timely, and meet the requirements of MCOs and the IDoA. The Billing Manager needs to be an expert on all areas of Billing from client referrals and intake to resolving rejected claims. This position is responsible for the training and work of a team of Billing Associates and works closely with the Controller. The Medical Billing Manager reports to the Chief Compliance Officer.
Responsibilities
Develop, maintain and monitor all billing procedures
Follow up on all receivable balances
Monitor write-offs with the objective of minimizing these losses
Reconcile claims/accounts to complete resolution
Prepare monthly billing reports for Director/Accountant
Coordinate with Accounting on accounts receivable.
Monitor assigned accounts to ensure maximization of collection dollars
Ensure client information is correct for insurance networks
Maintain contact with all MCO and IDOA representatives
Supervise all billing staff to ensure accuracy, efficiency, and timeliness of claims
Actively pursue all non-payments identifying the cause and providing a resolution
Process monthly billing for IDoA through IDoA web portal (eCCPIS)
Processes monthly billing for managed care organizations through insurance company or other billing web portals
Payment posting from both insurance and patient
Serve as liaison between IDoA, insurance companies and AUAF regarding any billing issues
Insurance eligibility and benefit verification
Delegate responsibilities to employees while enforcing all policies, procedures, standards, specifications, guidelines, training programs, and cultural values
Actively participates in team initiatives and in team status meetings
Use and train employees to use IDoA and MCO web portals (PSS, TTP, and MCO specific sites)
Client agreements, authorizations, & verifying eligibility
Resolve internal staff conflicts efficiently and to the mutual benefit of those involved
Understands and actively promotes all AUAF and IDoA regulations and standards
Follow all IDoA and AUAF policies and procedures
Other duties as assigned
Qualifications
Required
Bachelor's degree and a minimum of 3 years of healthcare-related experience in billing and collections
Certified Coding Specialist (CCS) from accredited program recommended
Knowledge with CMS 1500 Billing Forms, electronic billing, EOBs, claims
Experience working with all types of insurance- Commercial, Medicare, Medicaid, etc.
Ability to read and understand the information provided on EOB's, remittance advices, and other insurance correspondence
Knowledge of ICD-10 billing
Ability to work in a group and independently with little supervision
Strong knowledge of Microsoft Office: Excel, Word, Outlook
Highly organized, detail-oriented individual who has the ability to manage multiple tasks in a fast-paced environment
Demonstrated understating of the medical billing industry
Authorized to work in the United States
Pass state required background checks
Preferred
College degree
Speaks a second language
Training
Complete IDoA required Homecare Supervisor Training (HOST) within 90 days of employment
Complete 24 hours of in-service training on aging related subjects within each calendar year
Complete additional training as assigned by AUAF management
Required Skills
Proficient in Microsoft Office (Excel, Outlook, Word) and data entry
Exceptional communication and interpersonal skills
Excellent customer service
Superior organization, time management, and attention to detail
Manage large amounts of data
Explain and resolve detailed issues with multiple variables
Meet strict deadlines under pressure
Exceptional math skills
AUAF is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law. We are committed to providing access, equal opportunity, and reasonable accommodations for people with disabilities
Office Coordinator
Office Manager Job 38 miles from Woodstock
Office Coordinator - Glenview, IL
$58,000 - $68,000 Annually + Benefits + 401K + PTO!
We want to inspire people to embrace plant-based eating and make choices that reduce their environmental impact. As one of Europe's leading brands in plant-based foods, we are dedicated to making delicious meals accessible to all who want to explore the exciting possibilities of plant-based diets. Whether you enjoy meat, flexitarian, vegetarian, or vegan, you can enjoy plant-based burgers, sausages, and more-without sacrificing flavor.
We are currently seeking an Office Coordinator to support our daily administrative functions. In this essential role, you will coordinate tasks, handle event planning, and support office operations to ensure everything runs smoothly. If you are detail-oriented and passionate about providing exceptional administrative support, please apply.
In This Role, You Will:
Create a welcoming atmosphere by ensuring the office is a well-organized, inviting space for employees and visitors alike.
Take the lead on organizing office events, celebrations, and activities that strengthen our team culture.
Coordinate and assist with the planning and execution of trade show events, ensuring seamless logistics, engaging booth setups, and a memorable brand presence.
Manage vendor relationships and office supplies to keep things running efficiently.
Assist with basic administrative tasks, including expense tracking, processing invoices, and maintaining office records.
Act as a key point of contact for employees, ensuring their office-related needs are met so they can focus on their work.
Help implement small but impactful improvements to enhance productivity, collaboration, and the overall workplace experience.
What We're Looking For:
1 year of experience in office coordination or administrative support.
Strong organizational skills, with the ability to anticipate needs and solve problems before they arise.
A proactive attitude and a passion for creating a positive, productive work environment.
Excellent communication skills and a natural ability to build relationships across teams.
Corporate Resources/CRT (on behalf of our client) has been hired to source a full-time, permanent Office Coordinator.
Office Administrator
Office Manager Job 34 miles from Woodstock
Are you looking to further your career in Office Administration and Accounting? Nimlok Chicago is currently seeking a motivated, self-starting professional to fill the Office Administrator position.
The Office Administrator will perform a variety of Administrative and Accounting tasks to support the Finance and Account Management departments. The ideal candidate will be highly organized, detail-oriented, possess excellent communication skills, and be able to work independently.
Responsibilities
Monitor incoming digital and paper Accounts Payable bills and communications, and record, save and verify bills against PO's. Maintain up-to-date vendor records.
American Express: Approve transactions entered by cardholders. Review for accuracy, completeness, and proper coding to correct accounts.
Enter weekly expense reports with corresponding receipts related to tradeshow project activities
Work on delegated reconciliations and responsibilities given by the Bookkeeper
Assist Production staff with data entry
Greet visitors with a kind, positive attitude and notify staff of their arrival
Ensure a clean and organized workplace, prepare office for client visits
Answer, forward, and screen incoming calls to the main office line
Qualify, record, and distribute leads to the Sales team
Sort and distribute mail
Monitor usage and order office supplies, including kitchen, bathroom, cleaning, and IT supplies
Assist in onboarding new hires, including setting up IT services and workstation, desk, phone, and coordinating training schedule
Main contact with phone company
Main contact with outsourced IT firm
Water plants
Requirements
High school diploma or equivalent required; associate or bachelor's degree in business or related field preferred
3+ years prior experience as a receptionist or in a related field
Strong organizational skills with the ability to prioritize tasks effectively
Excellent verbal and written communication skills
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Experience using accounting/ERP software
Ability to work independently with minimal supervision
Teachable and able to learn new skills and processes with appropriate training
Precise data entry
Office Coordinator
Office Manager Job 42 miles from Woodstock
Dunn Solutions Group is a digital transformation consultancy focusing on E-Commerce, Analytics, and Marketing Automation.
We are looking for an enthusiastic and motivated Office Coordinator to:
Provide support for our office including, but not limited to, HR compliance, data entry, filing, records management, and assisting with general office projects.
Provide direct administrative supports as needed, including scheduling appointments, meetings, and events, booking travel, maintaining filing system, mailing, and shipping packages, and updating contact database and employee list.
Coordinate with our Network and Systems Engineer on all office equipment.
Manage organization charts and employee directory for the company.
Assist our recruiters/sales professionals with administrative projects as they arise.
Work with our Controller to drive daily operations of accounting while receiving, entering, and paying bills through QuickBooks.
Ensure all employee records are accurate and up to date.
Supervise and coordinate overall administrative and office activities (holiday parties, summer parties, and team building events.)
Coordinate appointments/meetings and manage staff calendars and schedules.
Assist in the onboarding process for new hires.
Responsible for general office readiness tasks including inventory/resupply of general office areas.
Filing and sorting incoming mail
Act as an official point of contact for administrative needs
Other duties as assigned or directed by management.
Skills and Qualifications:
2-3 years of Office Management or Executive Assistant experience
Highly organized with strong attention to detail
Excellent written and verbal skills
Resourceful and able to execute tasks with minimal supervision
Ability to multitask and handle competing priorities
Displays good judgment and confidentiality when working with sensitive material
Proficient in Microsoft Excel, Word, PowerPoint, and Outlook
Associates degree
Business Manager
Office Manager Job 44 miles from Woodstock
Opportunity:
Seton Montessori is seeking a detail-oriented and mission-driven Business Manager to oversee the organization's financial management, and general operations to ensure the school runs efficiently and sustainably while supporting the faculty, staff, children, families, and adult learners we serve.
This full-time, year-round position offers the successful candidate an opportunity to apply their skills and passions while becoming an integral part of a well-established, dynamic professional community. In this in-person role, the Business Manager will contribute meaningfully to Seton's work with families, schools, and adult students, supporting the mission and impact of Seton Montessori Institute and Schools.
This position is ideal for a mission-driven professional who thrives in a collaborative, child-centered environment and is passionate about supporting a Montessori learning community.
About Seton Montessori Institute and Schools
Established in 1965, Seton Montessori Institute and Schools is a renowned Montessori community located in Clarendon Hills, Illinois. Our mission is to prepare children and adults to become thoughtful, effective agents for peace and progress in themselves, their communities, and the world.
Seton Montessori School serves children from infancy through 12 years of age, providing a nurturing environment that fosters independence, curiosity, and a lifelong love of learning. Our 6-acre campus includes wooded areas, outdoor playscapes, and a variety of animals, offering ample opportunities for exploration and connection with nature.
As a lab school for Seton Montessori Institute, we are committed to academic excellence, social-emotional development, and respect for the whole child. Our programs are faithful to Montessori's global vision and design while cultivating a spirit of scientific inquiry.
Seton Montessori Institute, founded in 1970, is a teacher and Montessori school administrator preparation institute affiliated with the American Montessori Society (AMS) and accredited by the Montessori Accreditation Council for Teacher Education (MACTE). Over the past six decades, we have graduated thousands of qualified and caring educators and leaders who serve communities across the United States and around the world.
Our dedication to Montessori education is reflected in our commitment to fostering a collaborative, diverse, and respectful community. We seek team members who share our passion for Montessori principles and our mission to nurture confident, capable, and compassionate learners.
Key Responsibilities:
Financial Management
Accounts Receivable: Manage tuition billing, payment plans, and financial aid allocations for adult and child students
Accounts Payable: Process all inbound bills, validate, and present to leadership for signing
Maintain accurate financial records, prepare reports, and ensure compliance with audits and tax regulations
Contribute to the organization's annual budget process in collaboration with leadership
Work closely with leadership on strategic financial planning
Administrative & Strategic Support
Collaborate with the leadership team of the organization to ensure fiscal responsibility and ethical policy design, maintenance, and implementation
Report to the Board of Directors for the nonprofit organization on a quarterly basis
Partner with the Executive Director and leadership team to maintain smooth daily operations
Support enrollment efforts by managing tuition agreements and financial aid applications
Manage vendor contracts, operational supplies, and facility maintenance agreements
Provide support for independent CPA's preparation of annual audit and Forms 990 and 1099s
Foster positive relationships with families, staff, and external partners
Qualifications:
Bachelor's degree, preferably in business administration, finance, accounting, or a related field
Experience in financial management, preferably in an educational or nonprofit setting
Familiarity with database management, Quickbooks, and general digital literacy
Strong organizational, problem-solving, and interpersonal skills
Ability to handle sensitive information with confidentiality and professionalism
Detail oriented with a focus on improving efficiency and simplicity of processes
Demonstrated commitment to collaborative, diverse, and inclusive community-building
Experience in education organizations and/or familiarity with Montessori education is a plus
Position Details:
$50-55,000 annual salary
30-35 hours per week
In-person position based in Clarendon Hills, IL
Benefits Include:
Group health insurance
Optional group dental and vision insurance
Short-term disability, long-term disability, and life insurance
401K plus company match of up to 3% salary
Paid time off and paid vacation days
Tuition remission for children attending Seton Montessori School
Paid professional development
A dynamic and caring professional community with growth opportunities
Seton Montessori Institute & School is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.
Office Manager - State Farm Agent Team Member
Office Manager Job 26 miles from Woodstock
Responsive recruiter Benefits:
401(k)
Health insurance
Paid time off
*Prior State Farm experience required* ROLE DESCRIPTION: As Office Manager - State Farm Agent Team Member with Michelle Twitchell - State Farm Agent, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Michelle Twitchell - State Farm Agent is eager to bring aboard your collaborative presence.
RESPONSIBILITIES:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.
QUALIFICATIONS:
Excellent communication skills - written, verbal, and listening
Highly organized and detail-oriented
Experience in customer service required
Experience in sales preferred
Proactive in problem-solving
Able to work in and manage a team environment
Experience in Windows computer applications
Able to coordinate and collaborate with others to achieve agency goals.
Able to succeed in a fast-paced environment
Able to obtain Property and Casualty License
Able to obtain Life and Health License
BENEFITS:
Simple IRA
Salary plus bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
License reimbursement
Compensation: $58,000.00 - $85,000.00 per year
Do you want a career and not just a job?
We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
Our office is located in Bartlett, Illinois.
I have been a State Farm agent since 1984.
I am a proud graduate of Millikin.
We currently have 8 team members at our agency.
We have 91 years of combined insurance experience in our office.
Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, Crystal Excellence Award, National Quality Award, Silver Scroll, Golden Triangle, and Bronze Tablet
Additional languages spoken: Spanish
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
CTD Temporary Summer Office Manager
Office Manager Job 43 miles from Woodstock
Department: Temp Center Salary/Grade: TMP/01 CTD Temporary Summer Office Manager CTD Academic Summer Camp at Northwestern University Academic Office Managers (AOMs) provide administrative support to the Academic Directors (ADs) and to CTD administrative staff. AOMs help manage the day-to-day activities for the academic office of the Summer Program. Tasks include, but are not limited to, staffing the academic office, family and student communication, attendance tracking and verification, running errands, word processing, data collection, arranging and coordinating field trips, planning for and purchasing staff meals, assisting with student evaluations, and other clerical tasks.
Employment Dates and Salary
Full-time, on-campus work: June 16 - August 8, 2025, June 29 and July 20 (Sundays) required
Hours: Monday - Friday, 7:30 a.m. to 4 p.m.; daily one-hour unpaid break
Salary: $19.00 per hour; 37.5 hours per week max
Qualifications
* Office or project management experience required.
* Superior organizational, communication, and customer service skills; detail orientation and ability to solve problems creatively.
* Must be flexible and have a positive disposition while working in a fast-paced environment.
* Computer proficiency and experience with cloud-based computing required.
* Must be able to lift 40 + lbs.
* Must have a valid U.S. driver's license.
* Must be able to traverse distances of at least one mile with or without accommodation.
General Responsibilities
* Learn, implement and CTD and Northwestern Policies and Procedure and the CTD Honor Code.
* Be knowledgeable of administrative policies and NU procedures that must be implemented in the Summer Program office.
* Assist CTD administrative staff and ADs in preparing for instructional staff training.
* Assist with preparations for the program and distribution of class and staff lists and other program materials.
* Organize and schedule academic field trips, staff meal purchasing, and transportation requests.
* Provide front-of-house hospitality and customer service to internal and external program stakeholders.
* Triage student health supports to identify necessary care for students who aren't feeling well.
* Oversee procedures for and accurately record student attendance.
* Manage daily communications regarding meetings and notifications regarding student, staff, scheduling, and academic issues.
* Accurately track purchases and receipts, maintaining accurate financial records; communicate regularly with Summer Program Coordinator regarding requests, purchases, and budgets.
* In coordination with the Supply Manager, deliver and pick up needed supplies from external classroom sites as needed.
* In coordination with Technology Coordinator, manage and troubleshoot technology/hardware requests and scheduling.
* Assume program-related responsibilities as requested by CTD administrative staff.
Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process.
Dental Office Manager - Salem
Office Manager Job 22 miles from Woodstock
Overview In this role, you'll support our mission of Smiles For Everyone by overseeing daily operations, fostering a positive patient experience, and supporting the success of the team. Schedule (days/hours) Mon-Tues - 8AM-530PM, Wed-Thurs - 730AM-4PM, Friday 8AM-2PM Responsibilities Overseeing patient scheduling, managing collections and receivables, getting supplies and navigating other operational expenses Keeping an eye on staff productivity and supporting the team where necessary Managing staff trainings on patient care, equipment monitoring, maintenance duties and compliance Qualifications At least one year of experience as an office manager in a Dental office Experience leading a team Knowledge of dental terminology Compensation $60,000 - $68,000 per year About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 30 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners.
Everyone.
Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices.
This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc.
and all Affiliates are Equal Opportunity Employers.
We celebrate diversity and are committed to providing an inclusive workplace for all employees.
We are proud to be an equal opportunity employer.
We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws.
If you would like to request an accommodation due to a disability, please contact us at careers@smilebrands.
com #LI-SB1
Dental Office Manager
Office Manager Job 32 miles from Woodstock
A team that is aligned and patient-focused creates a great environment for patients, and for you. That is who we are and who we want to join the team.
We are seeking an Office Manager that shares our passion for patient care and education to lead the team.
Our team focuses on the best care possible for patients and is committed to helping our communities be healthier, feel better, and smile with confidence.
Responsibilities
Manage business operations to exceed goals including scheduling, revenue optimization, expense control, and P&L responsibility including forecasts
Partner with the Dentist(s) to lead the team by developing a collaborative, positive environment to support each member's success and development
Work closely with other departments to ensure proper support for practice operation
Deliver a superior patient experience demonstrating responsiveness and sensitivity to patient needs
Complete all administrative tasks accurately and timely
Qualifications
Bachelor's degree in a business or healthcare discipline preferred
Three (3) years management experience to include P&L oversight. Dental, medical, healthcare, or retail management experience is preferred
Knowledge of dental insurance and explanation of benefits preferred
Excellent time management and analytical skills with the ability to quickly resolve issues
Excellent communication skills with both the team and patients
Proficient with Microsoft Office products and working with dental software, experience with Dentrix preferred
Benefits
As a valued team member, you'll enjoy a rewarding career with growth opportunities and a comprehensive benefits package. Benefits for Office Managers include:
Medical, Dental, and Vision Insurance
Life Insurance, Short-Term and Long-Term Disability Insurance
Flexible Spending Accounts
Wellness Program
Paid Time Off and Paid Holidays
Quarterly Bonus Opportunities
Employee Referral Program Bonuses
401k
Career Growth Opportunities
An equal opportunity employer and an advocate for diversity and inclusion
Salaried Rate$75,000—$85,000 USD
We take great pride in helping our communities be healthier, feel better, and smile with confidence. Daily, we are driven by our vision to provide an elite patient experience tailored to their needs to receive the best care possible.
Not only do our team members find it rewarding to help patients be healthier, but they also enjoy being part of an organization that supports their growth. Our commitment to professional development and promoting internally when appropriate allows for tremendous career opportunities.
Office Manager III - Belvidere Medical Building
Office Manager Job 30 miles from Woodstock
The Office Manager III is responsible for managing, organizing and directing the daily operations of the Medical, Dental and Women's Health Front Desk staff. An employee in this position will manage, train, motivate and guide the Dental Assistants, Clerk II, Senior Clerks and Principal Clerks to execute their tasks. This position will also monitor individual and team performance per current key performance indicators and documents progress, create and maintains schedules to maximize and control staffing levels, create, implement, adjust and maintain programmatic processes and procedures, and more.
Scheduled Hours: 40 hours per week
* Recruits, directs and evaluates clerical staff and dental assistants and completes performance appraisals
* Assures appropriate clerical staffing, performance and training throughout the site.
* Determines and coordinates employee leave schedules and arrange coverage or replacement as needed
* Monitors time and attendance daily
* Creates, implements, adjusts and maintains programmatic processes and procedures to ensure federal and state requirements are followed and to improve workflow, efficiency and cost effectiveness.
* Supports clerical staff and dental assistants to help them to achieve customer service and performance excellence.
* Evaluates and addresses customer service opportunities and successes.
* Measures, monitors and evaluates key performance indicators and document outcomes of these measures.
* Counsels staff as needed to help improve program efficiencies.
* Conducts staff meetings for clerical and dental staff monthly to include agenda minutes and maintain records for all meetings.
* Maintains a thorough working knowledge of LCHD computer applications that relate to clerical and dental functions in NextGen as well as management functions in BOSS and trains in these systems as appropriate.
* Responsible for monitoring the site rejection rate and complete PDSAs to develop a plan to fix and minimize from desk billing rejection.
* Responsible for and manages site deposits and ensures collection processes and procedures are followed. In the event of an OM absence only, a designated backup in the role of Senior or Principal clerk may be used.
* Conducts weekly audits on staff compliance as assigned by the Service Area Business Office.
* Responsible for meeting the annual collection budget at the site.
* Assist Practice Manager with statistical and financial processes.
* Assures that the dental sterilization processes are followed and completed with timely sign off on sterilization logs.
* Learns equipment and supply needs and basic inventories, including office supplies and coordinates ordering supplies.
* Leans and utilizes the computer system to assist with monitoring, tracking, and ordering purposes.
* Distribute all outstanding encounter reports to providers for timely completion of billing according to policy and to maximize revenue, provide updates and feedback to Practice Manager, Health Center Medical Director, and Associate Director of Dental Operations.
* Monitors assigned KPI and completed monthly report as assigned by Practice Manager, Business Office, and Associate Director of Dental Operations.
* Monitors the workflow of the whole clinic site daily to enhance the patient experience and use the quality processes with the Practice Manager, RN Manager, and Health Center Medical Director as necessary.
* Provides timely training to staff as needed or when assigned.
* Implements, adjusts, and maintains programmatic processes and procedures to ensure established guidelines for patient registration including insurance verification, vaccine eligibility, sliding fee, and federal and state requirements are followed to maximize revenue.
* Ensure that all site confirmation calls are completed, and staff follows up on no-show patients.
* Ensures that EPM reports are completed daily, weekly and or monthly as assigned by the Business Office and submits monthly report to Business Office
* Develops and maintains a basic knowledge of the Health Department and Community Health Center's services.
* In collaboration with the Patient Access Center's Office Manager, assists with the development of monthly templates for clinic schedules for both medical and dental, monitor all provider schedules for efficient scheduling practices and productivity.
* Manage patient flow of walk-ins and appointments scheduled at the clinic.
* Assist with the facilitation of the Dental WIC project in collaboration with WIC services.
* Develops and maintains a working knowledge of individual Emergency Preparedness role.
* Participates in quality improvement activities to assess, monitor, and improve program services
* Participates in mandatory in-services and drills, attends staff meetings, and other appropriate educational trainings offered on a regular basis for professional development.
* Reports all unusual occurrences that may involve the safety and well-being of clients and co-workers directly to the supervisor and/or Safety Officer.
* Performs other duties as assigned.
* Associates or Bachelors preferred with 3 years supervisory experience, preferably in a healthcare setting.
* High school diploma or equivalent required with 5 years supervisory experience in a healthcare setting.
* Strong knowledge of Microsoft Office, especially database management and reporting.
* Possesses strong verbal and written communication skills; presentation experience is a plus.
* Strong critical thinking and interpersonal skills are required with the ability to work independently.
* Ability to multi-task and prioritize workload to meet organizational deadlines is required.
* Ability to work well in a team environment.
* Must be able to work flexible hours and/or days including occasional weekends.
As the largest human service provider in Lake County, we believe that services must be available without barriers. No residents are turned away due to the inability to pay. We believe in providing services in an environment of mutual respect, free of discrimination or bias. Whether assuring accessible and effective care, impacting policy, or assessing and monitoring risks, the Lake County Health Department and Community Health Center has been an essential part of the public health system in Lake County for 60 years. We are looking for passionate, qualified team members who can help make a difference in our agency and, most importantly, in our community.
Additional information about the Lake County Health Department, our culture, and why you should join our team can be found at**********************************************************
At this time, you must live in Illinois or Wisconsin to be eligible to work at Lake County Health Department. You can find our salary grades at************************************************ For unionized positions, a list of our collective bargaining agreements can be found here:*******************************************************************
Any offer of employment is conditioned on the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam.
The Lake County Health Department and Community Health Center is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sexual orientation, gender identity or gender expression, national origin, disability, veteran status, and other protected characteristics.
Billing Manager *In-Office*
Office Manager Job 42 miles from Woodstock
Principal Duties and Responsibilities: * Complete monthly billing within five (5) business days for all entities and locations. * Manage 10+ member billing team performance including setting regular goals, setting productivity standards, carrying out performance evaluations and recommend necessary actions * Run weekly staff meetings * Supervise the billing operations * Insurance eligibility and authorization * Preparing claim for submission (including coding) * Address and resolve coding-related billing issues by consulting with other departments (techs, nurses, clients) to clearly understand patient's records * Train, allocate work, and resolve problems among billing personnel * Submit billing to insurance and facilities * Posting payments * Responsible party billing * Rejections, denials, appeals, resubmissions * Reimbursement management * Identify opportunities for insurance credentialing * Related to medical record request and CERTs * Work closely with All-Stat's Finance Dept to project go-forward staffing needs * Conduct new employee interviews. * Spearhead cross-training of billing employees * Carry out analysis of trends affecting coding, charges, accounts receivable, and collection, and assign manageable tasks to billing staff * Carry out audits of current procedures and processes, billing operations improvements and coordinate necessary actions * Ensure quality and appropriate trainings are provided to newly hired and existing billing staff through effect supervision and coordination of the training process, and by adhering to established company standard operating procedures * Collaborate with other departments (including Client Services and Operations) to get and analyze additional information about patients to be able to record and process billing effectively and spearhead opportunities for process improvements * Ensure the billing activities follow payer, State, and Federal requirements, regulations, and guidelines * Remain updated on billing and coding standards and regulations * Remain updated on HIPAA and all other health information management issues and regulations * Comply with medical billing and coding policies and guidelines * Report all department concerns and issues to the Director of Revenue for prompt necessary action. * Partner with Compliance Department over all billing activities including participating in internal and external audits. Work Experience Requirements * Experience with radiology billing * Proven ability to perform strategic planning and priority setting for a billing department * Proven track record for improving process efficiencies and solving problems * Strong leadership skills with an ability to motivate 10+ direct reports * Detail oriented. * Excellent communication skills both written and verbal, and internal personal skills. * Excellent analytical and problem-solving skills. * Ability to manage multiple projects concurrently Preferred *
Experience with Mobile Radiology billing * Experience invoicing both Medicare part A and part B Compensation: (Based on experience): Range from $65k - $75k Benefits: * Medical, Dental, 401k Benefits Package * PTO * Long-Term Disability and Life Insurance * Overtime Opportunities
Office Manager (45093)
Office Manager Job 30 miles from Woodstock
Class Title: EXECUTIVE I - 13851 Skill Option: None Bilingual Option: None
Closing Date/Time: 03/26/2025
Salary: Anticipated Salary $5,703-$8,170/month ($68,436-$98,040/year)
Job Type: Salaried
Category: Full Time
County: Lake
Number of Vacancies: 1
Plan/BU: RC062
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Posting Identification Number 45093
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger-something that touches the lives of every person who calls Illinois home.
No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
The Division of Family and Community Services is seeking to hire an Executive I to serve as office manager of a local Division of Family & Community Services office. Organizes, plans, executes, controls and evaluates the activities of staff engaged in maintaining central files, operating the office switchboard, client transactions processing, office maintenance and petty cash. Monitors local office budget for equipment, commodities, supplies, travel and other administrative costs; authorizes expenditures.
Essential Functions
Serves as office manager of a DHS local office.
Serves as a working supervisor.
Reviews non-programmatic expenditures for the office.
Manages the physical operations of the office to ensure that office equipment and physical plant operates efficiently and safely.
Meets and confers with program staff in the local office to discuss production and resolves operational problems.
Initiates or approves recommendations for personnel actions such as requisitions for personnel replacements, requests for the establishment or abolishment of positions; meets with newly assigned clerical employees and determines duties to be performed within the office.
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college, preferably with coursework in business or public administration.
Requires one (1) year of responsible administrative experience in a public or business organization, or completion of an agency approved professional management training program.
Preferred Qualifications
Three (3) years of professional experience utilizing principles and practices of public and business administration.
Two (2) years of professional experience in office management for a public or private organization.
Two (2) years of professional experience managing the physical operations of an office of a public or private organization.
Two (2) years of professional experience in a public assistance eligibility system such as Integrated Eligibility Systems (IES).
One (1) year of professional experience thinking independently with strong organizational, interpersonal, problem solving, and leadership skills.
One (1) year of professional supervisory experience assigning work, providing guidance to subordinates, training staff, approving time off, and preparing and signing performance evaluations.
Work Hours: Mon-Fri, 8:30am-5pm; 1 hour unpaid lunch.
Work Location: 2000 N Lewis Ave, Waukegan, Illinois, 60087
Family & Community Services
Region 2
Office Services
Lake Office, Lake County
Agency Contact: ***************************
Posting Group: Leadership & Management
About the Agency:
The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.
As a State of Illinois Employee, you will receive a robust benefit package that includes the following:
A Pension Program
Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
3 Paid Personal Business Days annually
12 Paid Sick Days annually (Sick days carry over from year to year)
10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
13 Paid Holidays annually, 14 on even numbered years
Flexible Work Schedules (when available dependent upon position)
12 Weeks Paid Parental Leave
Deferred Compensation Program - A supplemental retirement plan
Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
GI Bill Training/Apprenticeship Benefits eligibility for qualifying Veterans
5% Salary Differential for Bilingual Positions
Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: *********************************************************
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com - click “Application Procedures” in the footer of every page of the website.
State employees should include temporary assignments in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
******************************
***************************
Front Office Manager
Office Manager Job 19 miles from Woodstock
Front Office Manager - (2500005F) Description If you desire to put your years of leadership skills and experience to work in a full-service AAA Four Diamond resort setting while making an impact to the benefit of your team, ownership, and community, the perfect career opportunity awaits.
We are in search of a Front Office Manager to join our Grand team at our 1,300 acre Grand Geneva Resort & Spa in Lake Geneva, Wisconsin. Recognized as a Top Resort in the Midwest by Conde Nast Traveler, this award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets.
The Grand Geneva Resort is part of Milwaukee based Marcus Hotels & Resorts. A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
Our Team is looking for People Pleasing individuals who want to do the following:
· Turn our guest's ordinary day into an extraordinary day ✨
· Love where they work ✨
· Be appreciated for what they bring to a team ✨
· Learn and grow with a company who truly values it's people ✨
What's in it for you?
Flexible Scheduling
Free meals every shift made by our talented culinary team
Paid time off
Golf, Ski, Restaurant & Spa discounts
Hotel room discounts as low as $49 per night
WELL Spa Gym membership for $16 per paycheck
Advancement opportunities across the property and US
Friendly work atmosphere
Holiday, jury duty, & bereavement pay
Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits
Recognition programs (aka get paid to celebrate)
About the role
Assist in the oversight of the Guest Services department consisting of supervisory team, Club Vacation Liaison, Guest Service Agents, Night Audit, PBX and Trolley Conductors. Effectively monitoring and managing the customer relations management program (CRM) working closely with the Director of Guest Services and Director of Front Office in administering this process.
What will you be doing?
· Maintains standards of guest service as established by the Guest Services Director.
· Ability to learn, manage and train associates on our HotSOS System.
· Responsible for the management of our guest's profile information and responsible for communicating with all departments to ensure guest information is relayed in a timely manner and all pre-arrival details are executed prior to guest arrival.
· Responsible for managing and entering all new guests profile information that is obtained during the guests stay on property.
· Maintain a complete knowledge of and comply with all hotel/departmental policies/service procedures/standards.
· Provide budgets/forecasting numbers accurately and on time when requested by upper management.
· Anticipate guest's needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
· Maintain positive guest relations at all times
· Monitor and maintain cleanliness, sanitation and organization of assigned work areas
· Maintain complete knowledge at all times of:
o All hotel features/services, hours of operations
o All room types, numbers, layout, décor, appointments and locations
o All room rates, special packages and promotions
o Daily house count and expected arrivals/departures'
o Information regarding groups arriving, departing, and or in-house
o Room availability status and rate for any given day
o All hotel departmental policies and procedures
· Access all functions in the Property Management System (PMS) and any other Front of House related system pertinent to providing maximum service and efficiency for our guest and or associate (i.e. UKG, Birchstreet, Etc.).
· Ensure current information on rates, packages and promotions is available to the front desk.
· Work closely with the Rooms Coordinator to review future group requests and how they may affect the front desk. Prepare the Front Desk and Guest Services for these events.
· Assign work duties to staff
· Supervisory duties to include evaluating performance, time clock auditing, coaching and counseling of associates, and scheduling of staff.
· Monitor group VIP's and verify that they are registered and treated in accordance with hotel standards.
· Monitor arrival/event patterns and work closely with front desk scheduling to verify that the desk is appropriately staffed
· Monitor group early arrival requests to verify that they are given the first available clean room
· Assist staff with their job functions to ensure optimum service to the guests
· Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations
· Ensure the security of guest room access and guest billing following all guest privacy protocols and procedures.
· Review all group no-shows, verify and ensure billing accuracy.
· Anticipate sold-out situations and know how many rooms are overbooked. Assist overbooked or “walked” guests
· Review with the Rooms Coordinator all resumes for arriving groups; organize and coordinate master accounts and check-in/pre-registration procedures.
· Coordinate delivery time of amenities with room service, ensuring timely delivery
· Review requests for late checkouts and approve according to occupancy. Communicate all late checkouts to housekeeping
· Conduct and or facilitate on-boarding and on-going training with new and existing staff.
· Provide feedback to staff on their performance. Handle disciplinary problems and counsel employees
· Foster and promote a cooperative working climate, maximizing productivity and employee morale.
· Ensure effective communication with other departments in order to ensure high levels of guest satisfaction.
· Document all pertinent information to the appropriate department via e-mail.
· Complete and ensure that all paperwork and closing duties are completed correctly and in a timely manner
· Manage and/ or assist night audit staff to ensure accurate and timely reporting on the hotels daily financial information to corporate office.
· Attend the Resume Meeting with the Rooms Coordinator.
· Attend all pertinent/required meetings as deemed by the Director of Front Office and Director of Guest Services (i.e. AM/PM huddle, Rooms Meeting, All Managers, etc.).
· Perform MOD duties as prescribe by GGR MOD program and Emergency Procedures.
· Perform other duties as assigned by the Director of Front office, Director of Guest Services or Director of Rooms.
What do you bring to the role?
· Hospitality Degree preferred, plus 1 or more years of experience in the related field;
· Able to work independently, has good judgment, problem solving, and decision-making skills.
· Excellent organization and time management skills; Service oriented.
· Good oral and written communication skills
· Able to guide, direct, and motivate subordinates; Self-motivated and willing to think out of the box.
WARNING: must be prepared to be a part of guest memories for years to come!
Grand Geneva is an Equal Opportunity Employer
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. Primary Location: United States-Wisconsin-Lake GenevaWork Locations: Grand Geneva Resort 7036 Grand Geneva Way Highway 50 East Lake Geneva 53147Job: Front OfficeJob Posting: Jan 22, 2025, 9:42:21 PM
Office Manager
Office Manager Job 21 miles from Woodstock
Job Content/Function
The Dental Office Manager is responsible for managing the daily operations of a dental office, ensuring that patients receive high-quality dental care in a welcoming and professional environment. This role involves overseeing administrative staff, maintaining financial records, and resolves patient matters and concerns.
Duties & Responsibilities
Develops/maintains collaborative and professional relationships with all office team members to encourage a team effort in all clinical activities
Collaborate with Providers on nonclinical matters such as scheduling templates, office flow, patient experience, etc.
Trains, supervises, motivates, leads, and works alongside all Front Desk personnel, supporting in Front Desk duties such as monitoring no-shows, scheduling patients, rescheduling patients, answering patient calls, reviewing treatment plans with patients, and collecting payment obligations
Leads and motivates the office to achieve our overall goal to deliver great patient experiences every day
Coordinates trainings and professional development activities for the office
Facilitates office staff meetings to recognize team successes, communicate changes of policies and procedures, have performance discussions, and plan the day's and week's events
Have one-on-one meetings with each team member regularly to set clear expectations on performance
Works with the Chief Marketing Officer to implement marketing strategies fit for the need of the office and community
Maintains inventory of dental supplies, equipment, and medications, and orders new supplies as needed with dental assistants.
Monitors and ensures all systems used in the Office are operating effectively, and are consistently updated/maintained
Develop and implement office policies and procedures to ensure compliance with regulatory requirements and ensure efficient and effective operation of the office.
Ensure that the office is compliant with all federal, state, and local regulations, including HIPAA regulations.
Handle financial tasks, such as managing accounts receivable and payable, preparing financial reports, and managing the office budget.
Maintain accurate and up-to-date patient records, including dental history, medical history, and insurance information.
Takes pride in resolving patient matters and provides feedback to team on any relevant matters
Maintains continued checks on physical properties, equipment, and security to ensure proper working conditions and maximum security
Performs other duties as assigned
Job Content
Financial Perspective: Overall Office efficiency and effectiveness.
Patient Perspective: Self-directed professional with excellent communication skills to successfully work with patients to meet their needs.
Internal Perspective: Leads, directs and works with Front Desk and Assistants to ensure a smooth run operation. Works with Providers to ensure their schedules, notes, and support are first class. Works with all team members to build a supportive and collaborative environment.
External Perspective: Leads all aspects of UDP's image in the community pride by offering great dental experiences.
Risk Perspective: Takes responsibility to monitor and manage risk according to the guidelines set by all applicable federal, state, and local laws and regulations.
Learning & Growth Perspective: Evaluates subordinate performance on a constant basis, and provides counselling and guidance as needed. Passionate about training team members to offer excellent support to patients. Identifies high performers to Regional Operations Manager as a tie into the promotion process.
Job Competencies & Skills
Behavioral
Integrity
Demonstrates passion for patient focus
Strong customer service skills
Knowledge of treatment services provided
Builds collaborative relationships
Demonstrates collaboration by driving communication
Excellent written and verbal communication skills
Treatment presentation skills
Ability to convey urgency of maintaining and achieving oral health
Presentable and sociable through verbal and nonverbal cues
Exemplifies professionalism by demonstrating responsibility for the office
Ability to work well under pressure
Professional appearance, dress, and attitude
Takes pride in leading the office
Takes initiative and shows a sense of urgency to drive to the right decision
Strong emotional intelligence
Results driven to achieve office goals and ensure great patient outcomes
Present solutions face to face to patients, providers, and staff
Strong conflict resolution and de-escalation skills
Builds strong teamwork by collaborating with all office staff
Constructive and collaborative working relationship
Builds team morale
Maintains positive work environment
Motivates team to achieve goals and provide great dental experiences
Technical
Strong knowledge of dental practices and operations requirements
Strong leadership skills
Customer service and sales skills
Knowledge of dental terminology, procedures, and billing practices
Familiarity with dental office software and electronic health records (EHR) systems
Excellent organizational skills
Strong attention to detail and ability to multitask in a fast-paced environment
Ability to read, analyze, understand, and explain dental benefits, dental treatment plans, and patient account ledgers
Excellent problem solving skills
Strong business acumen
Ability to hold the team accountable
Excellent computer skills
Experience in collecting patient co-pays and past due balances
Proficient in Microsoft Office and other basic computer skills
Ability to maintain patient confidentiality and HIPAA compliance
Requirements
2-8 years of dental office management or equivalent experience
College preferred
Bilingual preferred
Working Conditions
The Dental Office Manager typically works in a dental office setting, with a mix of office and clinical work. This role may require working evenings or weekends, depending on the needs of the office. The position may require extended periods of sitting, standing, or walking. The manager may need to lift, move, or carry equipment or supplies weighing up to 50 pounds.
MS/HS Secretary & Office Manager
Office Manager Job 11 miles from Woodstock
ALDEN-HEBRON S.D. #19
Hebron, IL 60034
“Strive for Excellence”
TITLE: MS/HS Secretary & Office Manager
QUALIFICATIONS:
1. High school diploma or higher
2. Knowledge of accounts receivable/payable and payroll
3. Ability to concentrate, think, read, and multi-task
4. Ability to communicate, both verbally and in writing, and interact effectively with all aspects of the school community.
5. Knowledge of office equipment (computers, copiers, fax machines, and related items)
6. Successfully completes required criminal history check, physical, drug screen, and proof of US citizenship or legal resident alien status.
REPORTS TO: Building Principal(s)
JOB GOAL: The goal of the building secretary is to provide the necessary support to assist the building administrator(s) in the smooth, prompt, and efficient operation of the school office.
PERFORMANCE RESPONSIBILITIES:
Welcomes and greets visitors to the school building.
Answers phone arranges appointments with the Principal and screens visitors.
Maintains a complete and systematic filing system.
Sorts and distributes incoming and outgoing mail.
Maintains office and workroom supplies.
Assists the Principal in typing correspondence, reports, memos, daily bulletins, purchase orders, etc. as instructed.
Assists the Principal in typing, revising, copying, and distributing the student and teacher handbooks.
Maintain the building's computer files for all students receiving free and reduced meals.
Compile and prepare reports of the number of students receiving free and reduced meals and forward to the superintendent's office as needed.
Update student information in the student database as needed.
Maintain student attendance records using the student database.
Complete monthly attendance reports.
Process requisitions from staff members in accordance with procedures established by the Superintendent's office.
Collect and deposit monies as often as necessary, maintain accurate records of all daily cash flow transitions, and send copies of deposit receipts to the bookkeeper.
Maintains building activity account and provides monthly reports to the bookkeeper.
Assist with nurse's duties if the nurse is absent.
Assist the teachers with the year-end check-out process, including address updates, needed maintenance, and collection of keys, inventories, grade books, etc.
Maintains school marquee.
Enrolls new students in the district and completes necessary paperwork.
Coordinates substitute and complete monthly substitute log.
Maintains confidentiality of all school-related matters.
Perform all other duties as dictated by law and/or assigned by a supervisor/administrator.
TERMS OF EMPLOYMENT: Salary and work year is to be established by the Board of Education.
EVALUATION: The performance of this job will be completed by the building principal(s) on an annual basis.
Approved by: ____________________________________ Date: _________________
Reviewed and agreed to by: _________________________ Date:__________________
Front Office Manager
Office Manager Job 28 miles from Woodstock
The Holiday Inn Gurnee Convention Center is currently looking to hire a Front Office Manager.
This position will manage all of the operations of the front office including leading, training, staffing, and ensuring we are providing our guests the highest level of service. Assure all front desk agents are following all company and brand standards. Will be a leader in our efforts to keep our service scores at or above our goals and responding to customer concerns and reviews. Schedule must be flexible to meet our guest's needs. Previous hotel front desk experience required. IHG experience a plus.
Holiday Inn Gurnee Convention Center is an EEO employer - M/F/Vets/Disabled
Holiday Inn Gurnee Convention Center is an EEO employer - M/F/Vets/Disabled View all jobs at this company
Office Manager
Office Manager Job 26 miles from Woodstock
Perks:
Online Mobile Courses
Flexible Scheduling
Paid Training for Career Advancement
Opportunity to Help People in Times of Need
Aggressive Competitive Wages
Company and Culture: PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.
Job Position Description:
With a ‘One Team' mentality, manage the office team to perform all accounting and administrative activities. Manage all aspects of accounting and reporting. Implement and adhere to accounting guidelines and reporting requirements. Ensure all job files are properly audited and contain all required documentation. Develop and implement an annual office administration plan and budget to improve productivity. Train and coach all office personal to efficiently perform all assigned tasks. Serve as the in-house expert on utilizing QuickBooks Pro , and Microsoft Office. Manage and improve customer satisfaction, including the resolution of customer complaints. Manage the efficient operation and appropriate support of all business functions. Ensure proper accounting procedures are followed. All reporting is accurate and timely. Ensure customer files contain proper documentation, and office team is competent and effective in all administrative tasks. All customer complaints are resolved quickly to the satisfaction of the customer. A PuroClean Office Manager takes pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry.
Responsibilities:
Managing Customer and client satisfaction and representing and improving brand operations
Being proactive in resolution of customer issues, concerns and complaints
Managing documentation related to jobs, compliance, scheduling, and delegation of responsibilities
Maintaining employee documentation, new hire orientations, and managing invoices, petty cash and duties related to office administration
Continue professional development of PuroClean specific skills and expertise: office procedures and processes
Safety and risk management, following and maintaining guidelines for all field staff and office personnel
Qualifications:
Focus on personal development, team building, and leadership skills is essential
Attention to detail, aptitude for multitasking and calm under pressure
Ensure clear communication with entire staff, ability to manage relationships.
Aptitude with record keeping, easily accessing information, and communicating ‘the message'
Awareness and respect for safety, using care are caution with teammates and customers
Strength with multitasking and handling deadlines, organizational and leadership skills
Ability to learn quickly and flexible with change and professional challenges
Compensation: $20.00 per hour
“We Build Careers”
- Steve White, President and COO
With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.
Culture is very important to us. We want to make sure that we are the right fit for YOU!
Apply today and join our Winning TEAM.
“We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership”
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.
Office Professional 3 (Payroll)
Office Manager Job 32 miles from Woodstock
Clerical/Office Professional III Additional Information: Show/Hide Office Professional 3 COMPENSATION RANGE: $18.79 - $24.28 per hour PURPOSE OF THE POSITION: Regularly perform complex clerical work serving a specific department or building. Provide assistance to department or building administrators and staff. Effective operation of the department or building exercising initiative, confidentiality and discretion in the performance of duties. Work assignments are performed with a considerable degree of independence based on knowledge and experience.
SUPERVISORY RESPONSIBILITIES: None
ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In addition to the requirements listed below, regular attendance is an essential function of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
* Interacts with public and employees in routine situations which require tact, discretion and courtesy.
* Processes district documents including field trips and requests for leaves.
* Timely and accurately compiles and enters data into various computer programs/systems.
* Maintains accurate records, files, lists, information and inventories.
* Compiles and processes and/or analyzes information and data from various sources.
* Conducts records management in accordance with state and district guidelines.
* On an as-needed basis, accesses confidential information with discretion in regards to student records, attendance and discipline referrals.
* Provides accurate information regarding policies and procedures related to the department or school district.
* Monitors information regarding payroll, budgets, and purchase order inputs and processing.
* Tracks and balances budgets/department expenditures if applicable.
* Prepares, develops, creates and distributes reports, documents, and correspondence accurately and efficiently for distribution.
* Conducts records management in accordance with state and district guidelines.
* Specialized areas of responsibility related to payroll, finance, purchasing, and administrative duties.
* Coordinates events and/or information such as graduation, schedules, class lists, and requests for leave.
* Assumes responsibility for accounts including financial recordkeeping and account reconciliation.
* Provides direct clerical support to buildings or departments.
* Coordinates information regarding substitutes, transcripts, registration and enrollment.
* Processes fees, payments, purchase orders and documents related to the building or department.
* Processes documents related to the building or department including payroll, budgets, and purchase orders.
* Prepares, develops, creates and distributes reports, documents, and correspondence accurately and efficiently for distribution for building or department administration, building or department matters and public information.
* Provides back-up and assists other Office Professionals as may be required for the purpose of supporting them in the completion of their work activities.
* Ensures that all actions are in concert with the Board policies as well as the mission statement, beliefs, objectives and parameters found in the Board's strategic plan.
* Carries out such additional duties as required or as conditions necessitate.
REQUIRED KNOWLEDGE, SKILLS AND ABILITES NECESSARY TO PERFORM ESSENTIAL FUNICTIONS:
* Ability to communicate and interact with staff and co-workers in a professional manner.
* Demonstrates appropriate decision making in support of or in absence of supervisor.
* Ability to perform necessary tasks ensuring smooth operation of a department or building.
* Proficiency in specialized computer programs.
* Demonstrates positive customer service skills
* Demonstrates confidentiality
* Ability to prioritize tasks
* Demonstrates organizational skills
* Utilizes excellent verbal and written communication skills as well as professionalism to employees and public
* Ability to multi-task and work independently in a fast-paced environment.
* Working knowledge and willingness to learn and become proficient on computer programs/applications
A comprehensive benefits package including:
* Medical, dental, vision, life and disability insurance
* Voluntary life insurance
* Paid Sick and Personal time
* Paid holidays
* Paid vacation
* Membership in the Illinois Municipal Retirement Fund (IMRF)
* Optional 403(b) plan
* Employee assistance program (EAP)
Collective Bargaining Agreement: RESPA
NON- ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Participates in job training and professional growth opportunities in order to enhance ability to perform the essential functions of the job.
* Performs other related duties as assigned for the purpose of ensuring an efficient and effective work environment.
MINIMUM QUALIFICATIONS: High School Diploma or GED. Experience operating general office equipment including but not limited to scanner, fax machine, computer, printers and copiers, VOIP phone system. Working knowledge of specialized computer programs including full Microsoft Office package, QuickBooks, eSchool and SunGard and other financial software.
LENGTH OF WORK: 10, 11 or 12 months or other contractual agreement.
WORKING CONDITIONS:
Moderate in-district travel as well as intermittent in-state and out-of-state travel. Intermittent prolonged and irregular hours of work.
OTHER:
This describes duties and responsibilities which are representative of the nature and level of work assigned to the position. The identified duties and responsibilities are intended only as illustrations of the various types of work that may be performed. The omission of specific duties does not exclude them from the position.
The job description does not constitute an employment agreement between the school district and employee and is subject to change by the school district as the needs of the school district and requirements of the job change.