Office Manager Jobs in Wisconsin

***Recruiters Please DO NOT Contact Us About This Post*** The Concord Group (Concord) is a leading development and construction consulting firm specializing in Owner's Representation, Cost Estimating, Schedule Management, Infrastructure Management, Specialized Real Estate Services, Commissioning, Building Energy Management, Facility Condition Assessments and Sustainability Consulting. With offices in Chicago, Milwaukee, Grand Rapids, Atlanta, Columbus, Orlando, Melbourne and Las Vegas, we have provided services for over 29 years to education institutions, governmental agencies, healthcare systems and the private commercial sector. We are looking for an Office Manager/Project Coordinator to join our Milwaukee Office with a minimum of 5 years of experience. Key Responsibilities: Office Management Duties: Answer incoming calls, manage the phone system, and direct inquiries to the appropriate departments or individuals. Maintain office supplies inventory and place orders as necessary. General Management of the Milwaukee Office. Office management support to other offices, on an as needed basis. Coordinate duties with other administrative staff. Greet clients and visitors to the office, providing a professional and welcoming atmosphere. Assist with onboarding new employees and ensuring all office-related paperwork is completed. Support senior management with day-to-day administrative duties and office operations. Keep data basis updated, such as Salesforce, contact lists, etc. Organization of internal and external (non-Concord) events being hosted in the office. Book flights and accommodation for Directors as requested. Organizing corporate/industry events in the office. Project Coordinator duties Perform data entry tasks, including entering project details, schedules and client information into databases. Schedule and coordinate meetings, including internal meetings, client meetings and project site visits. Assist with maintaining and tracking project budgets, timelines, and resources. Help prepare project proposals, contracts, and change orders, ensuring all documentation is accurate and up to date. Provide administrative support on an as needed basis to all our service leads, Owners Representative, Cost Management, Building Performance and Medical Equipment Planning. Qualifications: High school diploma or equivalent; Associate's or Bachelor's degree in business, construction management, project management, or a related field preferred. Previous experience in office management, project coordination, or a related administrative role, preferably in the construction industry. Knowledge of construction terminology and project management practices is highly desirable. Strong organizational and multitasking skills with the ability to prioritize in a fast-paced environment. Excellent communication skills, both written and verbal. Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and project management software (experience with tools like Procore, BlueBeam, or MS Project is a plus). Ability to maintain professionalism and confidentiality when handling sensitive project and client information.

Job Title: Office Manager Company: Powers Jewelry Designers Position Type: Full-time (Tuesday-Saturday) Salary Range: $22-$26 per hour based on experience with potential for commission on retail sales. Opportunities for wage increase starting at 90 days. Start Date: Start upon offer acceptance About us: A small, family-owned jewelry store that has been servicing Milwaukee and beyond since 1976. We're seeking an Office Manager to help us continue our Milwaukee legacy. Position Summary: As Office Manager, you will help maintain the administrative framework that our business is built on. The Office Manager works closely with salespeople, vendors, and the owner to ensure records are correct and deadlines are met. The right candidate is motivated, personable, professional, and reliable. This position is fast paced and requires strong multitasking skills, a keen eye for detail and great organizational skills. How to apply: To apply, send an email to ****************** using the following guidelines: Use “OFFICE MANAGER APPLICATION” as the subject. Attach a copy of your resume in PDF format using the following naming: “LASTNAME_FIRSTNAME_RESUME” In the body of the email introduce yourself and tell us why you think you would be a great fit for this position. This is your chance to tell us about an experience that highlights why you are a great fit for this position - please keep this part under 400 words. You do not need to submit a cover letter but are welcome to. Key Responsibilities: Maintain professional communication channels, including but not limited to: answering phones, and managing business email account Manage daily incoming and outgoing shipments Manage Accounts payable using QuickBooks Inventory management Financial bookkeeping Ensure accurate sales information by allocating costs throughout the process of a sale Occasionally assist on sales floor as needed What is required (minimum requirements): Associate's degree (or equivalent) Experience in QuickBooks (1+ years) Microsoft Office Experience (4+ years) Knowledge of bookkeeping practice (2+ years) Strong time-management skills Ability to lift 15 pounds What is preferred (desired skills and experience): Experience working in office/retail management Point of Sale or CRM software management experience Experience with shipping and online order fulfillment Strong problem-solving skills Human Resource Experience Experience working in a small business Knowledge of or interest in jewelry, watches, and/or precious gemstones Benefits: Paid Vacation time that increases with years spent at company Paid sick time Health Insurance Year-end bonus Retirement plan with 5% match after 1 year of employment If you think you are a perfect fit for this role, but don't have all the required experience we still encourage you to apply. All applications that follow the guidelines listed above will be reviewed. We do not use applicant tracking software (ATS). Powers Jewelry Designers is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability or veteran status.

Heck Capital Advisors, LLC is an independent investment advisory firm with a strong foundation. We have been serving individual and institutional clients with comprehensive investment services from the heart of Wisconsin, where Robert Heck first began the family's investment legacy in the 1950's. Heck Capital's managers and advisors offer small-town values and an exceptional work ethic with competitive investment services for our clients. Client referrals are a testament to our work and have allowed us to cultivate a national reach with over $10 billion of assets under management, consultation, and advisement. Bringing Wisconsin values to our client relationships in 40 states with offices in Rhinelander WI, Milwaukee WI, Green Bay WI, and Minneapolis MN. Job Characteristics Job Level: Director Type of Position: Full Time, In-person Based out of Heck Capital's Rhinelander, Milwaukee, or Green Bay offices Exempt Anticipated Start Date: 2025 Essential Job Functions The Business Manager is an integral part for the growth and efficiency of the firm, responsible for overseeing operations, driving strategic initiatives, and managing resources to ensure business success. We are seeking a candidate that is highly motivated, has a positive attitude, willing to work in a fast-paced environment, and willing to grow and take on new tasks and assignments. Oversee human resources functions, including recruitment, onboarding, performance management, and employee relations, ensuring compliance with labor laws and company policies Facilitate communication and collaboration across departments to align business functions with company objectives Develop and implement business strategies to improve efficiency and profitability Lead and mentor team members to enhance performance and productivity. Coordinate and monitor project timelines and deliverables Prepare detailed business reports and presentations for management and communication Identify opportunities for process improvements within current operations and implement solutions Other duties as assigned Requirements Bachelor's degree in finance, Business Administration, Business Management, or a related field. In addition, a master's degree is preferred. Previous HR experience Experience in administrative or support within a business environment Strong understanding of business principles, financial management, and operational strategies Ability to adapt to changing business needs and learn new technologies Strong leadership qualities, with the ability to motivate and manage teams effectively Knowledge/familiarity with markets and investments Ensures confidentiality with respect to all information pertaining to clients and potential clients Excellent oral, written, and interpersonal communication skills Computer skills: Microsoft Office (especially Excel), Adobe suite of products and the ability to learn and adapt to changes in technology Possess a commitment to professionalism, honesty, and strong work ethic Benefits Enjoy peace of mind with comprehensive insurance coverage, including health, dental, vision, short-term and long-term disability. Embrace work-life harmony with generous leave and holiday benefits, including sick leave and paid holidays/vacations. Secure your future with a matching 401K retirement plan and a Health Savings Account (HSA), ensuring financial stability and proactive health management. Enjoy sponsored certifications, health memberships, and a cell phone subsidy to enhance your well-being and job satisfaction. How to Apply Send Resumé and Cover Letter to: Heck Capital Advisors Email: *************************** (Attn: Business Manager) PO Box 738 Rhinelander, WI 54501

Are you dependable and highly detail-oriented with great interpersonal skills and a passion for client satisfaction? If you are looking for career satisfaction with a dynamic company, we have the opportunity for you! Our successful Financial Planning firm near Madison, WI is seeking an Office Administrator to ensure smooth day-to-day operations while providing superior customer service to the firm's prospects, clients, and team members. The ideal candidate will have at least 2 years of office/administrative experience and be able to perform general tasks such as handling calls, calendar, and database management and welcoming clients to the office. This team member will be instrumental in ensuring clients have the most memorable, positive experience. Minimum Requirements: HS Diploma 2+ years of experience in working in a professional office and fast-paced environment Proficient skills with MS Office Suite Comfortable and familiar with CRM platforms Industry experience preferred, but not required This position requires that you possess the following skills: Strong organizational skills and strong attention to detail Proficient with filing, phone systems, faxing, and scanners Excellent communication skills; both verbal and written Calendar management Polished interpersonal and presentation competencies Exceptional phone skills Sincere and caring attitude Provide outstanding client service Thrive in a “time sensitive” environment and adaptable to changes without affecting the quality of work Responsibilities: This position will assist the Team in maintaining exceptional customer service to help exceed client and regulatory expectations by following day to day tasks such as: Answer phones and greet clients in a friendly, warm manner Serve beverages and snacks to clients Ensure vendor supplies are stocked for client meetings Record notes from client conversation in an accurate manner Enter and maintain databases of clients and prospects Manage filing system Attend and contribute to team meetings Maintain the office environment in an immaculate and organized condition Maintain job-related/industry specific compliance files Assist in organizing events, event supplies, and promotional material Assist in the coordination of various vendor/client events Develop and mail letters and gifts to clients for various purposes upon request Prioritize daily tasks to be proactive in time management General back up support for all other positions consisting of varied tasks as needed Salary $40,000- $50,000 - Based on Experience Hours 8:00 AM - 5:00 PM Need Time? Unlimited PTO Let's Stay Healthy! Health/Dental/Vision Save for Retirement! 401K Bonuses! Profit Sharing Free Lunches All-expense paid Team Trip for you and plus one! Advancement opportunities Community Involvement Presented by Advisor Employee Services Thank you for your interest in the Office Administrator role. Advisor Employee Services, a consulting firm located in Lenexa, Kansas, represents the top 1% of financial advisors in all 50 states in their hiring needs. Please take a moment to explore our website and the services provided ************************** We are not a staffing firm, but together have built a reputable and continuously expanding business model which allows us to pinpoint the exact personnel needs of these established financial advisors. If you feel that you have the skills it takes for the position responsibilities listed, please apply today!

Company & Benefits Information At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for six consecutive years! Associates hired into a full-time role will become eligible for the following benefits effective their 91 st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc. All major Holidays & Birthday off Advanced Leadership Training Programs: build the skills to grow your career Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more! Internal recognition programs that support an engaged workplace Profit Sharing 401(K) with company match Compensation Saturday & Sunday weekend premium pay $2.50/hr Base pay up to $19.00/hr with annual performance-based merit raises* *The pay listed for this position may vary based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain's Farm & Fleet position description for accurate pay range information. Job Duties This position will assist store operations with supervision, training and support of front end store personnel with a focus on procedure compliance and improving customer service. Additional responsibilities include, but are not limited to the following: Provide policy and procedure support and training for front-end store operations. Respond to customer service complaints regarding front-end store operations. Develop and maintain procedure and policy documentation for front-end store operations. Provide in-store front-end training and support for new store openings. Provide in-store training for workforce management systems. Assist Accounting and Payroll with store issues as needed. Train all cashier functions including, customer service, Best and Sales etc. Demonstrate awareness and compliance with Loss Prevention and safety policies and/or procedures. Assist with intra and inter-department projects and responsibilities as assigned. Attend Grand Opening events and assist as appropriate. Provide store support for workforce management systems. Qualifications Candidates must have three to five years of retail experience Strong communication, both verbal and written Ability to work with confidential information Able to work evenings when needed and at least every other weekend Able to pass pre-employment background checks EEO Statement Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain's does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 6 years in a row.

Guest Service/Front Desk Manager - Kohler, WI - Up to 100k We're excited to partner with a prestigious private members club dedicated to delivering personalized, top-tier service. As Guest Service Manager, you'll lead the front-of-house team, ensuring every member enjoys a smooth, welcoming, and memorable experience. Perks and Benefits Competitive salary of $80,000 to $100,000. Comprehensive benefits package, including PTO and 401k. Supportive work environment with opportunities for growth and development. Skills and Experience Proven background in guest services, front-of-house operations, or hospitality management. Ability to lead, train, and motivate a team to deliver exceptional service. Strong interpersonal and communication skills to build rapport with guests and handle inquiries with professionalism. Quick-thinking and resourceful in resolving guest concerns and ensuring smooth daily operations. Commitment to maintaining high service standards and creating a personalized experience for every guest. If you are keen to discuss the details further, please apply today or send your cv to Declan at COREcruitment dot com Due to the volume of application, we may not be able to provide feedback to all applicants. If you haven't heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!

The Office Administrator plays a key role in ensuring efficient office operations, providing excellent client service (both internal and external), and maintaining effective communication within the organization. This role involves managing administrative tasks, coordinating office activities, handling phone communications, and maintaining a well-organized and professional work environment. Key Responsibilities: Office Administration & Client Service: Serve as the primary point of contact for internal and external clients, ensuring a professional and welcoming office environment. Handle incoming and outgoing phone calls, direct calls appropriately, and take messages when needed. Organize and maintain office records, filing systems, and correspondence. Office Operations & Facility Management: Manage day-to-day administrative tasks, including purchasing office supplies, handling mail from carriers (USPS, DHL, FedEx, etc.), and maintaining inventory. Ensure the cleanliness, organization, and safety of the office environment. Coordinate with the General Manager to address office maintenance and upkeep. Event & Meeting Coordination: Prepare meeting rooms by setting up equipment, refreshments, and materials to ensure a positive visitor experience. Assist with company events, celebrations, and employee engagement activities in coordination with the HR department. Manage time, schedules, appointments, and conference room bookings. Employee Support & Onboarding: Assist with new hire onboarding as needed. Provide general office support to staff and management. Support process improvements and organizational efficiency initiatives. Qualifications & Requirements: Education: High School Diploma or equivalent (Associate's or Bachelor's degree preferred). Experience: At least 2 years in an administrative role or similar office environment. Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and familiarity with office equipment. Strong communication skills (oral and written) and ability to interact professionally. Organized, detail-oriented, and proactive in handling office tasks. Positive, personable, and customer-service focused. Ability to work independently, take direction, and manage multiple tasks efficiently. Willingness to adapt to change and contribute to office process improvements.

LOVE TO TALK SPORTS? Dunham's Sports, one of the largest full-line sporting goods chains in the U.S., was founded in 1937 as Dunham's Bait & Tackle. Today we have over 240 stores in over 20 Midwest states from Maryland to Nebraska. We are looking for smiling, enthusiastic individuals with knowledge of sporting goods, merchandising skills and most importantly the ability to provide our customers an excellent level of service. This is a fun, fast-paced work environment with variety in the day to day operation of the store. Benefits Include: Merchandise discount Health, dental and vision coverage Prescription plan Life, STD, LTD insurance Vacation and Personal days 401(k) savings plan Dunham's is an Equal Opportunity Employer Responsibilities: Operational, merchandising, administrative functions within the store. Leading and training a staff in providing exceptional customer service. Store opening and closing responsibilities. Driving sales through customer service and report analysis. Qualifications: Must have 2 years of retail management experience. Strong organizational and leadership skills and interpersonal/communication skills; as well as problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to provide our customers with a high level of service, as well as train and motivate the staff to do the same. Build enthusiasm within the store to create a positive work environment. Merchandise knowledge preferred, such as apparel, field & stream, footwear, exercise, and general athletics. Availability to work any hours the store is open.

Company & Benefits Information At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for six consecutive years! Associates hired into a full-time role will become eligible for the following benefits effective their 91 st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc. All major Holidays & Birthday off Advanced Leadership Training Programs: build the skills to grow your career Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more! Internal recognition programs that support an engaged workplace Profit Sharing 401(K) with company match Compensation Saturday & Sunday weekend premium pay $2.50/hr Base pay up to $19.00/hr with annual performance-based merit raises* *The pay listed for this position may vary based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain's Farm & Fleet position description for accurate pay range information. Job Duties This position will assist store operations with supervision, training and support of front end store personnel with a focus on procedure compliance and improving customer service. Additional responsibilities include, but are not limited to the following: Provide policy and procedure support and training for front-end store operations. Respond to customer service complaints regarding front-end store operations. Develop and maintain procedure and policy documentation for front-end store operations. Provide in-store front-end training and support for new store openings. Provide in-store training for workforce management systems. Assist Accounting and Payroll with store issues as needed. Train all cashier functions including, customer service, Best and Sales etc. Demonstrate awareness and compliance with Loss Prevention and safety policies and/or procedures. Assist with intra and inter-department projects and responsibilities as assigned. Attend Grand Opening events and assist as appropriate. Provide store support for workforce management systems. Qualifications Candidates must have three to five years of retail experience Strong communication, both verbal and written Ability to work with confidential information Able to work evenings when needed and at least every other weekend Able to pass pre-employment background checks EEO Statement Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain's does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 6 years in a row.

Taco Bell - Neenah is looking for a passionate full time or part time Team Manager to join our team in Neenah, WI. We are looking for someone passionate about the service industry who wants to hone their craft and grow their career at Taco Bell - Neenah The role: The primary responsibilities of the Team Manager are the flawless execution of shifts, accomplishing the established goals and objectives of the restaurant, and to be accountable for their team. The Team Manager must be excited about the business of restaurants and have the desire to obtain a high level of skill and knowledge in food, beverage and service execution. They must balance daily operations, management of people and product, administrative duties and the consistent use of systems. Operations and People/Staffing responsibilities: -Holds hourly staff accountable through timely feedback and coaching and follows disciplinary guidelines when necessary. -Responsible for staff education, menu meeting execution, and ensuring your team has a focus on professionalism, appearance, and guest satisfaction. -Executes the new hire training and ongoing training follow-up in a consistent and timely manner. -Responsible for maintaining proper staffing levels throughout all the shifts you are on duty. -Accountable for making sure the restaurant is clean -Ensures that your team focuses on guest satisfaction and resolves any guest issues -Responsible for providing leadership and being a role model for your fellow managers and all staff members Business financials responsibilities: -Develops and demonstrates an understanding of the P&L statement and actively participates in P&L meetings. -Accountable for cash handling including: opening and closing bank drawer reconciliation, bank deposits & change orders, check writing and reconciliation. -Supervises/communicates with hourly staff and management to achieve budgeted costs with regard to categories including labor, food, beverage and controllables. Nice to haves: -Previous restaurant management experience -Proven track record of meeting sales/cost targets, personal goals and developing managers -Computer/POS skills -Leadership, Coaching and Teaching abilities -Excellent communication skills (oral, written, and listening skills) -Passion for both guest service, employee engagement and the restaurant business -Proactive problem-solving abilities -Ability to work days, nights, weekends and holidays

Employment Type: Full-Time, Experienced Department: Litigation Support CGS is seeking a Front Office Manager to join our team supporting the legal mission of a large federal agency. This position will allow candidates to demonstrate expertise in office management by providing managerial support and successfully interacting with clients or attorneys. CGS brings motivated, highly skilled, and creative people together to solve government's most dynamic problems with cutting edge technology. To carry out our mission, we are seeking candidates that are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - This is a high-level, high-visibility position which requires the candidate to be onsite 5 days per week. - The individual must be prepared to closely interact with high-level staff to complete assignments with little oversight. - The individual must be confident in their interactions and possess a professional demeanor and work ethic. - The position plays a vital role in the day-to-day operations of the client. Only very experienced candidates very experienced candidates will be considered. This is not a position to grow into. The candidate must have proven, successful, long-term relevant experience to be considered. - Schedule and coordinate Senior Management calls/meetings via Zoom, MS Teams, etc. - Setup and initiate hybrid meetings - Coordinate with IT to resolve equipment technical issues - Make travel arrangements using the E2 application (training provided) - Reconcile travel expenses for Senior Management using the E2 application - Be available to make travel adjustments in the E2 application as needed after travel has commenced - Answer and direct incoming calls to appropriate parties - Coordinate site events with dignitaries as needed - Coordinate scheduling with inside/outside parties - Direct correspondence to appropriate parties - Organize workload, processes, physical objects and spaces as needed - Schedule appointments - Communicate on behalf of Senior Management as needed Qualifications: - At least four years of progressively more responsible supervisory and management experience, including proven capabilities and communication skills to successfully interact with clients or attorneys - Experience interacting with the public via phone or the front desk - Experience ordering and maintaining documents - Exceptional phone etiquette - Experience operating a multiline phone system - Experience reviewing written text for typographical consistency, grammar and spelling. - Experience or skill managing day-to-day operations of a high-level office - Experience in office organization or non-specialized business operations - Experience with MS Office Suite - PowerPoint, Word, Excel and Outlook - Experience supervising and directing other office support staff as needed - Ability to learn new applications - Must be a self-starter, quick learner, resourceful and take initiative - Exceptional oral and written communication skills are required - Undergraduate degree required. Ideally, you will also have: - Law degree, advanced technical certification, or other pertinent graduate degree preferred Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Email: ******************* $89,301.33 - $114,816 a year

Overview In this role, you'll support our mission of Smiles For Everyone by overseeing daily operations, fostering a positive patient experience, and supporting the success of the team. Schedule (days/hours) Mon- 8-5, Tues 8-6, Wed 7-4, Thurs 8-6, Fri 8-12 Responsibilities Overseeing patient scheduling, managing collections and receivables, getting supplies and navigating other operational expenses Keeping an eye on staff productivity and supporting the team where necessary Managing staff trainings on patient care, equipment monitoring, maintenance duties and compliance Qualifications At least one year of experience as an office manager in a Dental office Experience leading a team Knowledge of dental terminology Compensation $50,000 - $60,000 per year About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 30 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at careers@smilebrands. com #LI-SB1

Full-time, Exempt Starting Pay Range: $79,955 - $86,590 This position coordinates and directs the office operations for the Department of Human Services and is responsible for numerous areas of importance within the Department. This position oversees Administrative/Support, Billing, Electronic Database/Reporting, Departmental HIPAA Compliance, Departmental Information Technology Support and Communication to the public. The incumbent focuses on the office operations and meeting the needs of the Director, department staff and the public. Additionally, this position possesses knowledge of the programs served by the department and privacy and compliance guidelines within those programs. Essential Functions and Responsibilities The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily and successfully with or without reasonable accommodations to be qualified for the position. Other duties may be required and assigned. 55% Program Management: Develops, implements, updates, and monitors department wide policies/procedures that support the overall needs of the Human Services Department. Develops, initiates, and implements Department goals for the Department's Strategic Plan. Participates in the Department's Strategic Planning. Develops and implements office procedures, routines and filing systems as necessary, assesses efficiencies of department office procedures as well as work with other Division Managers to assure efficient program processes using the Departments Electronic Health Record (EHR) software. Makes recommendations of operational changes to Senior Management and Director. Identifies and promotes efficiencies whenever possible. Plans, organizes, coordinates, assigns, and evaluates the work of assigned staff, provide guidance, mentoring, coaching, disciplinary procedures. Research develops and maintains quality control systems to monitor administrative workflow needs. Performs annual evaluations and if needed Performance Improvement Plans of assigned staff. Interviews and makes hiring recommendations to Director for management team as well as administrative and billing staff. Ensures departmental compliance of Health Information Portability and Accountability Act (HIPAA) guidelines. Reviews department HIPAA policies and guidelines as well as required Federal and State medical billing rules and assure accurate practices in place for any State or Federal audit. Research, recommend and implement new IT hardware/software for the Human Services Department. Develop and conduct necessary training and documentation. Serves as liaison with the Information Technology Department concerning department-wide information systems. Troubleshoots office equipment, computer equipment and software issues. Research and provides solutions for utilization of technology to enhance software systems, technology and services provided to the public. Coordinates the establishment or changes to employees' access to county's network and issues access to departmental software programs. Utilizes effective problem-solving skills in maintaining a constructive working relationship with members of the community, county departments, other department units and divisions to ensure optimal levels of customer service. Develops and recommends a proposed budget for all programs of responsibility. Develops and implements Department Orientation Process for new employees. Processes and onboards new DHS staff including reviewing and disbursing department policies and information related to the Department. Performs the role of System Administrator and is the department designee for the issuance and control of keys, and ID badge/key card access. Maintains accounting, inventory, and service of department issued cell phones, wireless data equipment, computers, keyboards, mouse, headphones, and desk phones. Maintains an inventory of each Department staff access to all databases. Uses Electronic Health Record Database, Electronic Health Record Billing and Great Plains, manages and assists with tasks involving medical billing, Birth-to-3 program billing, Children's Long Term Waiver billing, as well as Youth Justice billing. Monitors claim batches to ensure claims files were received and checks for rejections using both the claim file reconciliation and rejection notifications in Clearing House Portal - Gateway. Uses Gateway Clearing House, reviews and monitors monthly revenue dollars (two million dollars per year) billed and revenue received for each program for discrepancies from previous month. Review reconciliations and productivity of billing staff. Monitors policy changes with payers regarding billing requirements or covered services. Uses Medicaid handbooks to clarify program requirements. Assures accuracy of service codes using various federal and state medical coding resources. Monitors all out-of-home placement billings as well as electronic transfer of monies from Port Washington State Bank into County Great Plains software and entries of deposit into Great Plains. Evaluates and reports information regarding billing and administrative impressions. Reports their impact on services and recommend modifications when needed. Monitors State Statute DHS1 with regards to fiscal billing of the department and assure any changes are implemented with associated statute changes. Oversees collections process for past due client accounts. Works with director and billing staff to determine if accounts should be referred to Wisconsin Department of Revenue, work with Office Admin IV to send proper warning communications to clients, enroll clients in debt collection system. Monitor and report collections progress to director. Uses the WORCS (Wisconsin Online Record Check System) to complete and maintain all Wisconsin Department of Justice Background checks for all potential new department staff prior to hire as well as when statutorily required. Serves as Security Delegate for the SACWIS Children and Families Software. Adds, deletes, and monitors program staff accessing the system. Manages client monthly Representative Payee budgets and acts as Payee for Community Support Program (CSP). Monitors budget of approximately $55,000 each month for clients who are unable to fiscally manage their finances. Pays all client bills, reconcile each client account as well as bank reconciliation of the “Collective Account”. Assures client expenditures meet the Social Security requirements as outlined in the Social Security Representative Payee Program. Assure accurate record keeping and reporting of each client's account for internal auditors as well as Social Security auditors. Works with the Department's supervisory team as liaison to the Senior Management Team. Leads meetings and coordinates projects. Carries out budgeting and other confidential correspondence as requested by the Director. Prepares and assists with development of recommend divisional budgets. Acts as Department primary legal records custodian designee per Wisconsin State Statute 19.33(1). Oversees and ensures requests to inspect public records and prepare records are responded to in a timely manner. Provides consultation and guidance to staff regarding compliance with state laws regarding the release of confidential and public records. Ensure responses comply with appropriate exceptions and use effective judgment to redact confidentially from public records where protected by law. Responsible for the care, maintenance, storage, and destruction of records. 40% Supervision and Administrative Tasks: Assigns duties, coordinates, supervises, and monitors operations of the nine staff. Approves program related expenditures and IT equipment as well as track inventory of department's equipment. Recommends equipment upgrades and purchases to assure best efficiencies within department. Triages Department's IT help requests, assist with resolution or coordinate with IT Department for service. Monitor Human Services vehicular fleet, coordinate maintenance and report any accidents. Monitors performance standards and modify procedures when needed. Relays information to public through Social Media Platforms. Maintains standard and templates for Department documents. Sustains an updated Human Services website. 5% Other Duties as Assigned Supervision Exercised Compliance Officer, Database Administrator, Medical Billing Coordinator, Medical Billing Clerk, Office Assistant IV, Office Assistant III, and ADRC Account Clerk. Minimum Education Qualifications Education and/or Experience Requirements: Bachelor's degree in business administration or related field, or equivalent combination of relevant education and experience may be substituted. Five years of responsible professional work experience providing social services, one year of which was in a supervisory capacity. Licenses, Certifications, and Other Requirements: Certified HIPAA Privacy and Security Expert (CHPSE) Certification Minimum Knowledge, Skills, and Abilities Qualifications In order to perform the functions and responsibilities of the position (listed above) the following knowledge, skills, and abilities are essential. Intermediate knowledge and understanding of each Division within the Human Services Department is necessary. Skills in strategic thinking with excellent oral, written and computer skills. Ability to create and measure objectives and outcomes. Skills in organizational and analytical processes Creativity and innovation necessary to achieve efficiency and effectiveness. Skills in customer service and employee relations. Knowledge of financial and operational analysis. Experience in working with a team. Ability to work effectively with groups and committees. Considerable knowledge of the role of economic support programs and services and the objectives of a public agency in providing these services. In evaluating candidates for this position, Ozaukee County may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position. Physical Requirements Prolonged periods of sitting and working on a computer. Periodic periods of standing or walking. Work Environment Inside work environment in a sealed building (Administration Center). Frequent travel between two primary work sites and to numerous meetings. Ozaukee County offers a generous benefits package including: health, dental, life, & vision insurance; free employee health clinic & Teladoc; paid holidays, vacation, & sick time; state of Wisconsin WRS defined benefit pension program; bonus opportunit

Who We Are: Dungarvin is a national organization of privately owned companies that are dedicated to providing high quality, community-based supports to people with intellectual and developmental disabilities, people who are faced with mental health, behavioral or significant medical challenges, and to children and their families. $44,500 per year Company Benefits/Perks: * 401k plan with a 3% employer match after one year of services * Company-provided hardware and cell phone stipend * Pet insurance * PTO that increases with tenure * PTO donation program * Medical, dental, and vision insurance * Free life insurance and free long-term disability insurance * Supplemental insurance, FSA, and HSA * Mileage reimbursement * Growth and development opportunities * Employee referral program * Employee Assistance Program * Job mobility options within Dungarvin's 15 states of services * Discount on your personal Verizon monthly bill, among other national discount programs Job Description What You Will Do: The Office Manager will work cooperatively with all staff in expediting the general flow of work pertaining to the office and program, including reception, general office/clerical duties, and administrative projects. The Office Manager will provide administrative support to the State Director. They will be communicating, coordinating and ensuring consistency across multiple area offices. Responsibilities include but are not limited to: * Manage day to day operations of an office site * Executive level communication that is applicable statewide * Coordinating and managing multiple projects * Participating in development of state procedures, and investigating and identifying resources * Ensuring office functions are conducted efficiently and accurately * Overseeing the use of office equipment and supplies * Maintaining office records and files * Assisting program managers and directors in completion of administrative tasks * Acting as Local Help Desk contact for Directors, Program Managers, and state personnel, fielding IT-related questions Work Environment and Office Hours: This position is fully onsite and is based out of the Dungarvin Madison office. This is a full-time, exempt position, with typical hours Monday through Friday 8am-5pm. Minimal overnight travel may be expected (approximately twice per year). Schedule must be flexible to accommodate administrative and program deadlines. Driving Requirement: This is a limited driving position, defined as one that requires an employee to drive a motor vehicle as a part of their Dungarvin work, but the position does not require, or allow, the employee to drive motor vehicles owned or leased by Dungarvin, or to transport persons served in any motor vehicle, including the employee's own vehicle. Qualifications What Makes You a Great Fit: * Must be at least 18 years of age * High school diploma or GED certificate is required * At least 2 years related administrative experience (experience in an office setting strongly preferred) * Experience providing administrative support to manager- or director-level team members * Ability to organize and prioritize multiple projects * Ability to collaborate with multiple departments and organizational levels throughout the organization * Advanced knowledge of Microsoft Word, Excel, Outlook, and SharePoint * Be able to professionally communicate both verbally and in writing * Valid driver's license with acceptable driving record * Reliable vehicle with current auto liability insurance Additional Information At Dungarvin, diversity and inclusion are a part of what makes our organization strong. Together, we can continue to work towards an inclusive culture that supports our employees and persons served. Dungarvin is an affirmative action and equal opportunity employer. #DWIJ #LI-SK1 3/11

SUMMARY/OBJECTIVE The Accounting Manager is responsible for organizing, supervising and coordinating accounting and administrative operations in a fast-paced centralized office environment, ensuring that all transactions are processed in a timely and accurate manner. Responsible for leading, managing, training, hiring and developing office team members. Prepares monthly financial statements and other financial reports ensuring accuracy and completeness. Compensation is based upon experience. ESSENTIAL FUNCTIONS Supervise, hire and train all office staff to meet the daily needs of the Kocourek organization. Ability to create a career path for team members. Provide a timely daily operating control and keep the executive leadership team informed about trends. Maintain an effective daily cash flow and forecast cash needs. Prepare accurate and timely financial statements according to dealership guidelines. Prepare payroll on a timely basis, with precision and confidentiality. Cash flow management for assigned dealerships. SECONDARY FUNCTIONS Maintain accurate and detailed accounting records to comply with government regulations. Oversee reconciliation of all month-end accounts, schedules and receivables to ensure they are kept current for multiple dealerships. Keep the computer system, telephone system and all miscellaneous office equipment in proper working order. Compile information and prepare reports as requested by the executive leadership team or dealer principal. Ensure monthly sales tax returns are submitted timely and accurately. Maintain a clean and organized office environment. COMPETENCIES INITIATIVE LEADERSHIP TIME MANAGEMENT DECISION MAKING COMMUNICATION ORGANIZATION SKILLS HOURS Full time, Monday-Friday 8 am-5 pm. ATTIRE Kocourek office personnel are required to follow the Kocourek dress code. Dress code is business casual. Dress code will be provided upon hire. PHYSICAL DEMANDS While performing the duties of this job, the team member is regularly required to talk or hear. The team member frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. This position requires the ability to occasionally lift office products or supplies, up to 20 pounds. WORK ENVIRONMENT Typical non-smoking office environment. Position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copy machines, filing cabinets and fax machines. Kocourek Automotive is an Equal Opportunity Employer. Kocourek Automotive does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

SUMMARY/OBJECTIVE The Accounting Manager is responsible for organizing, supervising and coordinating accounting and administrative operations in a fast-paced centralized office environment, ensuring that all transactions are processed in a timely and accurate manner. Responsible for leading, managing, training, hiring and developing office team members. Prepares monthly financial statements and other financial reports ensuring accuracy and completeness. Compensation is based upon experience. ESSENTIAL FUNCTIONS Supervise, hire and train all office staff to meet the daily needs of the Kocourek organization. Ability to create a career path for team members. Provide a timely daily operating control and keep the executive leadership team informed about trends. Maintain an effective daily cash flow and forecast cash needs. Prepare accurate and timely financial statements according to dealership guidelines. Prepare payroll on a timely basis, with precision and confidentiality. Cash flow management for assigned dealerships. SECONDARY FUNCTIONS Maintain accurate and detailed accounting records to comply with government regulations. Oversee reconciliation of all month-end accounts, schedules and receivables to ensure they are kept current for multiple dealerships. Keep the computer system, telephone system and all miscellaneous office equipment in proper working order. Compile information and prepare reports as requested by the executive leadership team or dealer principal. Ensure monthly sales tax returns are submitted timely and accurately. Maintain a clean and organized office environment. COMPETENCIES INITIATIVE LEADERSHIP TIME MANAGEMENT DECISION MAKING COMMUNICATION ORGANIZATION SKILLS HOURS Full time, Monday-Friday 8 am-5 pm. ATTIRE Kocourek office personnel are required to follow the Kocourek dress code. Dress code is business casual. Dress code will be provided upon hire. PHYSICAL DEMANDS While performing the duties of this job, the team member is regularly required to talk or hear. The team member frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. This position requires the ability to occasionally lift office products or supplies, up to 20 pounds. WORK ENVIRONMENT Typical non-smoking office environment. Position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copy machines, filing cabinets and fax machines. Kocourek Automotive is an Equal Opportunity Employer. Kocourek Automotive does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Who We Are: Dungarvin is a national organization of privately owned companies that are dedicated to providing high quality, community-based supports to people with intellectual and developmental disabilities, people who are faced with mental health, behavioral or significant medical challenges, and to children and their families. $44,500 per year Company Benefits/Perks: 401k plan with a 3% employer match after one year of services Company-provided hardware and cell phone stipend Pet insurance PTO that increases with tenure PTO donation program Medical, dental, and vision insurance Free life insurance and free long-term disability insurance Supplemental insurance, FSA, and HSA Mileage reimbursement Growth and development opportunities Employee referral program Employee Assistance Program Job mobility options within Dungarvin's 15 states of services Discount on your personal Verizon monthly bill, among other national discount programs Job Description What You Will Do: The Office Manager will work cooperatively with all staff in expediting the general flow of work pertaining to the office and program, including reception, general office/clerical duties, and administrative projects. The Office Manager will provide administrative support to the State Director. They will be communicating, coordinating and ensuring consistency across multiple area offices. Responsibilities include but are not limited to: Manage day to day operations of an office site Executive level communication that is applicable statewide Coordinating and managing multiple projects Participating in development of state procedures, and investigating and identifying resources Ensuring office functions are conducted efficiently and accurately Overseeing the use of office equipment and supplies Maintaining office records and files Assisting program managers and directors in completion of administrative tasks Acting as Local Help Desk contact for Directors, Program Managers, and state personnel, fielding IT-related questions Work Environment and Office Hours: This position is fully onsite and is based out of the Dungarvin Madison office. This is a full-time, exempt position, with typical hours Monday through Friday 8am-5pm. Minimal overnight travel may be expected (approximately twice per year). Schedule must be flexible to accommodate administrative and program deadlines. Driving Requirement: This is a limited driving position, defined as one that requires an employee to drive a motor vehicle as a part of their Dungarvin work, but the position does not require, or allow, the employee to drive motor vehicles owned or leased by Dungarvin, or to transport persons served in any motor vehicle, including the employee's own vehicle. Qualifications What Makes You a Great Fit: Must be at least 18 years of age High school diploma or GED certificate is required At least 2 years related administrative experience (experience in an office setting strongly preferred) Experience providing administrative support to manager- or director-level team members Ability to organize and prioritize multiple projects Ability to collaborate with multiple departments and organizational levels throughout the organization Advanced knowledge of Microsoft Word, Excel, Outlook, and SharePoint Be able to professionally communicate both verbally and in writing Valid driver's license with acceptable driving record Reliable vehicle with current auto liability insurance Additional Information At Dungarvin, diversity and inclusion are a part of what makes our organization strong. Together, we can continue to work towards an inclusive culture that supports our employees and persons served. Dungarvin is an affirmative action and equal opportunity employer. #DWIJ #LI-SK1 3/11

Front Office Manager - (2500005F) Description If you desire to put your years of leadership skills and experience to work in a full-service AAA Four Diamond resort setting while making an impact to the benefit of your team, ownership, and community, the perfect career opportunity awaits. We are in search of a Front Office Manager to join our Grand team at our 1,300 acre Grand Geneva Resort & Spa in Lake Geneva, Wisconsin. Recognized as a Top Resort in the Midwest by Conde Nast Traveler, this award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. The Grand Geneva Resort is part of Milwaukee based Marcus Hotels & Resorts. A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style. Our Team is looking for People Pleasing individuals who want to do the following: · Turn our guest's ordinary day into an extraordinary day ✨ · Love where they work ✨ · Be appreciated for what they bring to a team ✨ · Learn and grow with a company who truly values it's people ✨ What's in it for you? Flexible Scheduling Free meals every shift made by our talented culinary team Paid time off Golf, Ski, Restaurant & Spa discounts Hotel room discounts as low as $49 per night WELL Spa Gym membership for $16 per paycheck Advancement opportunities across the property and US Friendly work atmosphere Holiday, jury duty, & bereavement pay Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits Recognition programs (aka get paid to celebrate) About the role Assist in the oversight of the Guest Services department consisting of supervisory team, Club Vacation Liaison, Guest Service Agents, Night Audit, PBX and Trolley Conductors. Effectively monitoring and managing the customer relations management program (CRM) working closely with the Director of Guest Services and Director of Front Office in administering this process. What will you be doing? · Maintains standards of guest service as established by the Guest Services Director. · Ability to learn, manage and train associates on our HotSOS System. · Responsible for the management of our guest's profile information and responsible for communicating with all departments to ensure guest information is relayed in a timely manner and all pre-arrival details are executed prior to guest arrival. · Responsible for managing and entering all new guests profile information that is obtained during the guests stay on property. · Maintain a complete knowledge of and comply with all hotel/departmental policies/service procedures/standards. · Provide budgets/forecasting numbers accurately and on time when requested by upper management. · Anticipate guest's needs, respond promptly, and acknowledge all guests, however busy and whatever time of day. · Maintain positive guest relations at all times · Monitor and maintain cleanliness, sanitation and organization of assigned work areas · Maintain complete knowledge at all times of: o All hotel features/services, hours of operations o All room types, numbers, layout, décor, appointments and locations o All room rates, special packages and promotions o Daily house count and expected arrivals/departures' o Information regarding groups arriving, departing, and or in-house o Room availability status and rate for any given day o All hotel departmental policies and procedures · Access all functions in the Property Management System (PMS) and any other Front of House related system pertinent to providing maximum service and efficiency for our guest and or associate (i.e. UKG, Birchstreet, Etc.). · Ensure current information on rates, packages and promotions is available to the front desk. · Work closely with the Rooms Coordinator to review future group requests and how they may affect the front desk. Prepare the Front Desk and Guest Services for these events. · Assign work duties to staff · Supervisory duties to include evaluating performance, time clock auditing, coaching and counseling of associates, and scheduling of staff. · Monitor group VIP's and verify that they are registered and treated in accordance with hotel standards. · Monitor arrival/event patterns and work closely with front desk scheduling to verify that the desk is appropriately staffed · Monitor group early arrival requests to verify that they are given the first available clean room · Assist staff with their job functions to ensure optimum service to the guests · Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations · Ensure the security of guest room access and guest billing following all guest privacy protocols and procedures. · Review all group no-shows, verify and ensure billing accuracy. · Anticipate sold-out situations and know how many rooms are overbooked. Assist overbooked or “walked” guests · Review with the Rooms Coordinator all resumes for arriving groups; organize and coordinate master accounts and check-in/pre-registration procedures. · Coordinate delivery time of amenities with room service, ensuring timely delivery · Review requests for late checkouts and approve according to occupancy. Communicate all late checkouts to housekeeping · Conduct and or facilitate on-boarding and on-going training with new and existing staff. · Provide feedback to staff on their performance. Handle disciplinary problems and counsel employees · Foster and promote a cooperative working climate, maximizing productivity and employee morale. · Ensure effective communication with other departments in order to ensure high levels of guest satisfaction. · Document all pertinent information to the appropriate department via e-mail. · Complete and ensure that all paperwork and closing duties are completed correctly and in a timely manner · Manage and/ or assist night audit staff to ensure accurate and timely reporting on the hotels daily financial information to corporate office. · Attend the Resume Meeting with the Rooms Coordinator. · Attend all pertinent/required meetings as deemed by the Director of Front Office and Director of Guest Services (i.e. AM/PM huddle, Rooms Meeting, All Managers, etc.). · Perform MOD duties as prescribe by GGR MOD program and Emergency Procedures. · Perform other duties as assigned by the Director of Front office, Director of Guest Services or Director of Rooms. What do you bring to the role? · Hospitality Degree preferred, plus 1 or more years of experience in the related field; · Able to work independently, has good judgment, problem solving, and decision-making skills. · Excellent organization and time management skills; Service oriented. · Good oral and written communication skills · Able to guide, direct, and motivate subordinates; Self-motivated and willing to think out of the box. WARNING: must be prepared to be a part of guest memories for years to come! Grand Geneva is an Equal Opportunity Employer Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. Primary Location: United States-Wisconsin-Lake GenevaWork Locations: Grand Geneva Resort 7036 Grand Geneva Way Highway 50 East Lake Geneva 53147Job: Front OfficeJob Posting: Jan 22, 2025, 9:42:21 PM

div name="main"div class="cl HeadSecondary"h2Job Details/h2/divdiv aria-label="Job Details" class="row" name="local_row"div class="col-md-6 local-tax-col local-ee" id="job DetailsLeftColumn" name="local_left"div class="row form RowStandard" id="Job Location-row" div class="form Line"div aria-label="Job Location" name="Job Location"span aria-label="Job Location" class="" name="level"Polynesian Wisconsin Dells - Wisconsin Dells, WI/span/div/div/divdiv class="row form RowStandard" id="Position Type-row" div class="form Line"div aria-label="Position Type" name="Position Type"span aria-label="Position Type" class="" name="level"Full Time/span/div/div/divdiv class="row form RowStandard" id="Education Level-row" div class="form Line"div aria-label="Education Level" name="Education Level"span aria-label="Education Level" class="" name="level"High School/span/div/div/div/divdiv class="col-md-6 local-tax-col local-client" name="local_right"div class="row form RowStandard" id="Salary Range-row" div class="form Line"div aria-label="Salary Range" name="Salary Range"span aria-label="Salary Range" class="" name="level"$40,000.00 - $45,000.00 Salary/year/span/div/div/divdiv class="row form RowStandard" id="Travel Percentage-row" div class="form Line"div aria-label="Travel Percentage" name="Travel Percentage"span aria-label="Travel Percentage" class="" name="level"Up to 25%/span/div/div/divdiv class="row form RowStandard" id="Job Shift-row" div class="form Line"div aria-label="Job Shift" name="Job Shift"span aria-label="Job Shift" class="" name="level"Any/span/div/div/divdiv class="row form RowStandard" id="Job Category-row" div class="form Line"div aria-label="Job Category" name="Job Category"span aria-label="Job Category" class="" name="level"Hospitality - Hotel/span/div/div/div/div/divdiv class="cl HeadSecondary"h2Description/h2/divdiv aria-label="Description" class="row" name="description" style="word-wrap: break-word;"div class="row form RowStandard" id="job Desc-row" div class="form Line"span class="fb Text ignore-global-css" name="job Desc"p style="margin-left:0in;margin-right:0in;"span style="font-size:12pt;"stronguspan style="font-size:11pt;"SUMMARY:/span/u/strongem /emspan style="font-size:11pt;"The /spanspan style="font-size:11pt;"Guest Service Manager is primarily responsible for handling all guest interactions and going above and beyond to exceed guest requests. S/he often provides the first point of contact for guests and is responsible for creating an excellent first impression. S/he is responsible for all Front Office Agent duties as well as; scheduling, guest billing, group\ corporate account billing, inventories, training new staff to resort standards, resolving customer challenges, and aiding in all departments./span/span/p p style="margin-left:0in;margin-right:0in;"span style="font-size:12pt;"span style="font-size:11pt;"This position will also oversee lifeguards and be the primary MOD on weekends and Holidays./span/span/p p style="margin-left:0in;margin-right:0in;"span style="font-size:10pt;"span style="font-size:11pt;"The Guest Service Manager shall strive to provide exceptional service to both internal and external guests at all times. /span/spanspan style="font-size:10pt;"span style="font-size:11pt;"Works primarily nights, weekends, and holidays./span/span/p h1 style="margin-left:0in;margin-right:0in;"span style="font-size:12pt;"uspan style="font-size:11pt;"Essential Job Functions:/span/u/span/h1 ul lispan style="font-size:12pt;"span style="font-size:11pt;"Maintain complete knowledge of and comply with all departmental policies/service procedures/standards./span/span/li lispan style="font-size:12pt;"span style="font-size:11pt;"Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended./span/span/li lispan style="font-size:12pt;"span style="font-size:11pt;"Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day./span/span/li lispan style="font-size:12pt;"span style="font-size:11pt;"Maintain positive guest relations at all times./span/span/li lispan style="font-size:12pt;"span style="font-size:11pt;"Resolve guest complaints, ensuring guest satisfaction./span/span/li lispan style="font-size:12pt;"span style="font-size:11pt;"Fill the role of Manager on duty for the hotel for evenings, weekends and holidays./span/span/li lispan style="font-size:12pt;"span style="font-size:11pt;"Maintain complete knowledge at all times of:/span/span ul style="list-style-type:circle;" lispan style="font-size:12pt;"span style="font-size:11pt;"All hotel features/services, hours of operation./span/span/li lispan style="font-size:12pt;"span style="font-size:11pt;"All room types, numbers, layout, decor, appointments and location./span/span/li lispan style="font-size:12pt;"span style="font-size:11pt;"All room rates, special packages and promotions./span/span/li lispan style="font-size:12pt;"span style="font-size:11pt;"Daily house count and expected arrivals/departures./span/span/li lispan style="font-size:12pt;"span style="font-size:11pt;"Room availability status for any given day./span/span/li lispan style="font-size:12pt;"span style="font-size:11pt;"Scheduled in-house group activities, locations and times./span/span/li lispan style="font-size:12pt;"span style="font-size:11pt;"All hotel and departmental policies and procedures./span/span/li /ul /li lispan style="font-size:12pt;"span style="font-size:11pt;"Access all functions of the computer system./span/span/li lispan style="font-size:12pt;"span style="font-size:11pt;"Ensure that current information on rates, packages and promotions is available at the Front Desk and that all staff is knowledgeable on such./span/span/li lispan style="font-size:12pt;"span style="font-size:11pt;"Drive sellout efficiency and minimize revenue displacement by coordinating with Housekeeping and Maintenance to avoid out of order rooms on sold out nights./span/span/li lispan style="font-size:12pt;"span style="font-size:11pt;"Drive incremental revenue by ensuring consistent capture of parking revenue and other miscellaneous fees./span/span/li lispan style="font-size:12pt;"span style="font-size:11pt;"Ensure we are maximizing gift shop revenue and profits by maintaining the inventory full stocked with competitive and profitable pricing levels. /span/span/li lispan style="font-size:12pt;"span style="font-size:11pt;"Prepare and adjust weekly work schedules in accordance with staffing guidelines./span/span/li lispan style="font-size:12pt;"span style="font-size:11pt;"Ensure that staff report to work as scheduled. Document any late or absent employees./span/span/li lispan style="font-size:12pt;"span style="font-size:11pt;"Coordinate breaks and assign duties to staff./span/span/li lispan style="font-size:12pt;"span style="font-size:11pt;"Responsible for the training, management, coaching, and counseling of the Front Desk and Shuttle Drivers./span/span/li lispan style="font-size:12pt;"span style="font-size:11pt;"Guide and direct staff to achieve established goals and objectives./span/span/li lispan style="font-size:12pt;"span style="font-size:11pt;"Monitor department costs and provide reports as needed./span/span/li lispan style="font-size:12pt;"span style="font-size:11pt;"Proactively seek to develop and maintain positive relationships with other departments and co-workers./span/span/li lispan style="font-size:12pt;"span style="font-size:11pt;"Conduct pre-shift meeting with staff and review all information pertinent to the day's business./span/span/li lispan style="font-size:12pt;"span style="font-size:11pt;"Monitor the hotel front entrance and resolve any congested situations./span/span/li lispan style="font-size:12pt;"span style="font-size:11pt;"Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently./span/span/li lispan style="font-size:12pt;"span style="font-size:11pt;"Monitor communication logs and ensure that guest requests are followed up within specified minutes determined by property guidelines. /span/span/li lispan style="font-size:12pt;"span style="font-size:11pt;"Monitor guest mail and ensure that it is processed according to procedures./span/span/li lispan style="font-size:12pt;"span style="font-size:11pt;"Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel./span/span/li lispan style="font-size:12pt;"span style="font-size:11pt;"Assist staff with their job functions to ensure optimum service to guests./span/span/li lispan style="font-size:12pt;"span style="font-size:11pt;"Observe guest reactions and confer frequently with staff to ensure guest satisfaction./span/span/li lispan style="font-size:12pt;"span style="font-size:11pt;"Assist guests with reports of lost/stolen articles, following hotel policy./span/span/li lispan style="font-size:12pt;"span style="font-size:11pt;"Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations./span/span/li lispan style="font-size:12pt;"strongspan style="font-size:11pt;"Associate is held accountable for all duties of this job and other duties as assigned./span/strong/span/li /ul /span/div/div/divdiv class="cl HeadSecondary"h2Qualifications/h2/divdiv aria-label="Qualifications" class="row" name="qualifications" style="word-wrap: break-word;"div class="row form RowStandard" id="job Qualifications-row" div class="form Line"span class="fb Text ignore-global-css" name="job Qualifications"h1 style="margin-left:0in;margin-right:0in;"span style="font-size:12pt;"uspan style="font-size:11pt;"Experience amp; Education/span/u/span/h1 ul lispan style="font-size:14px;"At least 2 years of Front Office Management experience in a similar size hotel./span/li lispan style="font-size:14px;"High school diploma or equivalent/span/li lispan style="font-size:14px;"Prior hospitality experience required/span/li lispan style="font-size:14px;"Previous experience with Windows, Office, and property management system. /span/li /ul p style="margin-left:0in;margin-right:0in;" /p p style="margin-left:0in;margin-right:0in;"span style="font-size:12pt;"stronguspan style="font-size:11pt;"Job Requirements/span/u/strong/span/p ul lispan style="font-size:11pt;"Must be a United States citizen or possess a valid work permit/span/li lispan style="font-size:11pt;"Must have excellent phone etiquette and strong computer skills/span/li lispan style="font-size:11pt;"Must be able to read, write, and speak English/span/li lispan style="font-size:11pt;"Must be able to work well under pressure/span/li lispan style="font-size:11pt;"Must be able to accurately follow instructions, both verbally and written/span/li lispan style="font-size:11pt;"Must be highly detailed orientated/span/li lispan style="font-size:11pt;"Must be able to work in a fast paced environment /span/li lispan style="font-size:11pt;"Must have excellent listening skills /span/li lispan style="font-size:11pt;"Must be professional in appearance and demeanor/span/li lispan style="font-size:11pt;"Must always ensure a teamwork environment/span/li lispan style="font-size:11pt;"Ability to work a flexible schedule that may include evenings, weekends and holidays/span/li lispan style="font-size:11pt;"Must have the ability to deal effectively and interact well with the guests and associates/span/li lispan style="font-size:11pt;"Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner /span/li lispan style="font-size:11pt;"Must have a passion for creating an exceptional experience for all guests/span/li lispan style="font-size:11pt;"Must have excellent guest and associate relations skills. Skilled in problem solving by identifying the problem and working through it. /span/li lispan style="font-size:11pt;"Possess strong leadership, motivational, organizational and verbal communication skills. /span/li /ul p style="margin-left:0.5in;margin-right:0in;" /p p style="margin-left:0in;margin-right:0in;"span style="font-size:12pt;"stronguspan style="font-size:11pt;"Working CONDITIONS:/span/u/strong/span/p ul lispan style="font-size:12pt;"span style="font-size:11pt;"Must be able to stand on feet throughout the shift, with intermittent periods of walking/span/span/li lispan style="font-size:12pt;"span style="font-size:11pt;"Must be able to occasionally lift, carry, push amp; pull up to 50 lbs with assistance/span/span/li lispan style="font-size:12pt;"span style="font-size:11pt;"Must be able to perform simple grasping, fine manipulation, and repetitive hand amp; arm movements frequently, and squeezing amp; overhead reaching occasionally. /span/span/li lispan style="font-size:12pt;"span style="font-size:11pt;"Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis/span/span/li lispan style="font-size:12pt;"span style="font-size:11pt;"While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, heat)/span/span/li lispan style="font-size:12pt;"span style="font-size:11pt;"Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, heat)./span/span/li /ul /span/div/div/div/div