Customer Experience Manager
Office Manager Job In Brewerton, NY
Company:Wilkins Recreational Vehicles Job Title: Customer Experience Manager We believe talent makes a difference! Join an award-winning team offering excellent earning potential along with opportunities for growth, including a leadership team that appreciates your drive, skills and ability. We're looking for employees who can make a difference, because we believe an innovative team can accomplish anything.
Salary Range:
$60,000.00-$80,000.00 Annually
Benefits:
Medical/Dental/Vision Insurance
401K with Employer Matching Program
PTO and Sick Time
Voluntary Benefit Program
Employee Referral Program
Employee Discount
RV Borrowing Program
Job Description:
This position oversees the entire customer service/parts experience from the point of setting the appointment to finalizing of the customer bill
Job Responsibilities:
Greets, establishes, and maintains a positive rapport with customers
Assists customers in determining needs; promotes our products, accordingly
Abilityto run the parts counter
Estimates cost of repair and prepares itemized service order
Initiates service orders, secures customer's signature, and closes when completed
Develops a keen understanding of all of our products and services
Understands effective service sales processes and actively seeks sales opportunities
Maintains good communication with customer and follows up after work is completed to ensure satisfaction
Understands customer's needs, committed to exceed customer expectations every day
Complies with all company policies and procedures
Position Requirements:
A minimum of 2 years' experience is preferred but not required,
Motivated individual who enjoys working in a fast-paced environment,
Professional appearance,
Strong communication skills,
Positive attitude,
Strong work ethic,
Professional conduct
#1 RV Dealer in New York
Wilkins RV facilities are centrally located and proudly serve the cities of Bath, Elmira, Corning, Churchville, Olean, Rochester, Syracuse, Buffalo, New York and Northern Pennsylvania.
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Dental Office Manager
Office Manager Job In Syracuse, NY
Full-time Description
Syracuse Family Dental is a growing, family-owned, 2nd generation, dental practice,
seeking a top notch office manager to join our team at our location in Dewitt
An Office Manager's responsibilities include:
-Leading and managing the team, including front desk, dental assistants, hygienists and dentists.
-Fostering a positive and collaborative work environment.
-Resolving patient complaints and issues.
-Overseeing financial management tasks, including billing, collections, and insurance claims processing.
-Overseeing day to day operations of the office
-Supporting the front desk (scheduling appointments, answering the phone, collecting co-pays)
Why Join Us?
We are a family owned practice
Competitive salary with weekly pay
Bonus Structure
Benefits package including health and vision insurance, paid time off, and 401k with match
Opportunities for career growth and advancement
State-of-the-art equipment and technology
Supportive and team-oriented environment
Requirements
The ability to multi-task in a fast-paced team environment is required.
Looking for career-focused individuals with positive attitudes and a patient-centered mindset.
We are looking for full-time candidates. Experience in dental preferred, but not required. Looking for candidates with at least 2 years experience as a manager or a team leader.
Lalor Family Dental is an equal opportunity employer. No person is unlawfully excluded from consideration for employment because of race, religion, creed, color, sex, age, national origin, disability, sexual orientation, gender identity, transgender status, gender dysphoria, marital or family status, pregnancy, military status, veteran status, predisposing genetic characteristics or carrier status, arrest or conviction record, domestic violence victim status, or any other legally protected class or status. Furthermore, we will not tolerate any form of discrimination or harassment of our employees by co-workers, supervisors, customers, or vendors. This commitment extends to our policies on recruiting, advertising, hiring, placement, promotion, training, transfer, wages, benefits, termination and all other privileges, terms, and conditions of employment.
Salary Description 50,000-70,000/year
Medical Office Manager - Private Pediatrics
Office Manager Job In Liverpool, NY
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PAY RATE:
Compensation will be determined by applicants qualification and prior experience. Starting range $70,000 per year
Summerwood Pediatrics is a well-established, progressive office. We are a primary care practice caring for children from birth to 22 years of age. Our team of board-certified physicians, nationally certified nurse practitioners and NYS licensed nurses provide cutting-edge health care to patients in a friendly, welcoming environment.
The medical office manager is a key position for any medical practice. This is the person who will ensure good business practices for the organization while the clinicians focus on providing health care. But they also must be fully engaged in the unique environment and clientele of healthcare setting, as well as interacting with clinicians and complying with governmental regulations.
Summary of the Position
A medical office manager is responsible for the non-clinical aspects of the day-to-day operations in a medical office environment.
Job Duties
· The medical office manager is responsible for the financial performance of the revenue cycle
· Supervision of patient scheduling, registration, financial counseling, medical records, billing and collection, data entry and processing, and cash posting
· Coordination of the day-to-day operations of the practice
· Promoting excellent customer service by all levels of the staff
· Develops, implements, and maintains office policies and procedures
· Interviews, hires, and trains a productive medical office team and conducts performance reviews
· Maintains and manages all filing and organizational systems for the practice
· Ensures patient satisfaction, including troubleshooting when there is a complaint and developing process improvements to prevent recurrences
· Ensures regulatory compliance with HIPPA, OSHA, labor laws, and other federal, state, and local regulations
· Coordinates staff meetings for administrative and clinical staff
· Coordinates logistics for internal and external meetings and conferences
· Ensures staffing is appropriate for day-to-day operations
· Assists in special projects
· Assists in recruiting clinicians
Education Requirements
Knowledge of business and accounting processes usually obtained from an Associates or bachelor's degree in Business Administration, Accounting, or Health Care Administration.
Experience
· Minimum of 5 to 7 years in medical office setting
· Two to three years in supervisory or management position
.Medent Experience.
Knowledge, Skills, and Abilities
· Knowledge of regulations related to Medicare, Medicaid. And commercial insurance
· Human resources experience in hiring, supervision, and performance reviews
· Knowledge of HIPPA, OSHA and labor law
· Strong customer service skills
· Skill in writing policies and procedures
· Skill in using healthcare software and computer systems
· Knowledge of maintaining supplies and equipment for the medical setting
· Multitasking skills
· Problem-solving skills
· Professional communication and presentation skill, including face to face, email, telephone, and video conference
· Knowledge of continuous process improvement concepts and practices
Reports to
The Office Manager reports directly to the Medical Director
Job Type: Full-time
Salary: From $70,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off.
Vision insurance
NY State Sick leave
Schedule:
Monday to Friday
Education:
Associate (Preferred)
Experience:
Management Experience: 2 years (Required)
Medical office experience: 2 years (Preferred)
Work Location: One location
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Office Manager
Office Manager Job In Syracuse, NY
MCV Law is seeking an Office Manager to join our expanding law firm. This is an onsite position at the Syracuse Office. Candidates should be energetic professionals who are comfortable managing multiple responsibilities. The ideal candidate will possess a strong background in Human Resources and Accounting. This position will support the Director of Operations with the daily operational functions necessary for a growth-oriented law firm.
Responsibilities include overseeing all aspects of the firm's accounting functions, such as daily deposits, journal entries, account reconciliation, accounts payable, accounts receivable, billing, purchasing, and vendor management. Prepare payroll and administer benefits programs. Manage the firm's inventory of office supplies and equipment. Collaborate with IT to maintain and troubleshoot office technology.
This position requires an AAS in Accounting or Business, a minimum of 3 years of experience in a service-related field, and proficiency in QuickBooks and Excel. Candidates should also have advanced IT skills. The salary ranges from $62,000 to $75,000, depending on experience. Candidates with extensive experience may qualify for additional compensation.
At MCV Law, we recognize the value of a comprehensive benefits package. Therefore, we offer health insurance, life insurance, long-term disability insurance, voluntary benefits, paid parking, PTO, Summer Fridays, and a 401k (subject to eligibility). Candidates with extensive experience may qualify for additional compensation.
MCV Law proudly provides competitive pay, benefits, and a team-oriented environment within our growing practice. The office atmosphere is friendly, and the firm prioritizes work-life balance. Applicants can anticipate working alongside team members who value integrity, dedication, and professionalism.
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Office Manager - ICC
Office Manager Job In Syracuse, NY
General Description:
The Office Manager is responsible for completing assigned duties to ensure customer, team member, and vendor satisfaction. The Office Manager does this by coordinating front office activities, including the reception area, mail, purchasing requests, and facility communications. The Office Manager is also responsible for directing and coordinating office services and related activities, including developing and supervising programs for the maximum utilization of services and equipment. The Office Manager completes these functions in support of the manufacture of dairy-related products.
Job Responsibilities:
Responsible for achieving assigned goals in the areas of manufacturing, safety, quality, performance, and cost.
Responsible for complying with GMPs, SOPs, corporate and/or plant policies, rules, and regulations.
Aids and support to all areas in the production facility as assigned by supervisor/lead.
Oversee and support all administrative duties in the office by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed and supply requisitions are reviewed and approved/ordered.
Manage relationships with vendors and service providers ensuring that all items are invoiced accurately and paid when due.
Manage office supplies inventory and place orders as necessary.
Perform receptionist duties: greet visitors and answer and direct phone calls.
Provide other administrative support including scheduling group meetings, maintaining calendars, maintaining bulletin boards, receiving and sorting mail, preparing communications, doing research, and creating reports (OOS, Recon, daily reports, weekly tracking average hours worked, and overtime reporting).
Identify opportunities for process and office management improvements, and design and implement new systems.
Support finance, plant metrics, and inventory reconciliation reports.
Manage employee badge access and plant uniform program.
Review payroll in the HCM system: Payroll / Timesheets, and maintain communication with Supervisors and payroll, to make sure all employees receive payment, correctly and on time.
Oversee temporary employee staffing needs and work with various temporary agencies to relay plant needs, record and monitor temporary employee hours, temporary invoice reconciliation, end assignments when necessary, and provide first approval for payment. Record and monitor attendance records for temporary associates, and report to management and staffing agency.
Schedule appointments with Common Carriers for Ice Cream Loads. Bid loads and negotiate for the best price and service. Adjust load times as necessary with Acold and communication changes.
Track and report daily ice cream mix receivables.
Print load tickets and invoices, queries, and maintain inventory in and out of stock in Oracle. Track short orders, cut sheets and return to stock.
Act as a liaison for employees as necessary.
Covers breaks and lunches and other staffing needs assigned by their supervisor/lead.
Compliant with all legal requirements concerning dairy processing and safety on their assigned shift and reported concerns to their supervisor/lead.
Works in a safe manner and reports safety concerns promptly to their supervisor/lead and takes corrective actions as necessary to ensure a safe environment, while working with the Safety Committee, tracking safety audits, and maintaining the safety action register.
Responsible for reporting food safety problems and initiating action and for supporting SQF by maintaining food safety and food quality.
Ensures work areas are sanitary and strictly adhere to sanitation practices.
Communication effectively between shifts and other departments.
Responsible for ensuring direct reports assigned duties and responsibilities are covered during planned and unplanned absences from work, including acting as a backup as necessary.
All other duties as assigned by leadership.
Essential Knowledge and Skills:
Ability to apply basic to complex mathematical concepts such as adding, counting, subtracting, multiplying, dividing, and knowledge of weights and measures, to sufficiently handle job tasks.
Knowledge of general computer functions such as Microsoft Office programs, Excel spreadsheets, etc.
Understand and respond appropriately to basic to complex employee, vendor, and customer inquiries.
Read, write and communicate using English language sufficient to perform job functions (Other preferences will be given for special language skills when there is a business need).
Knowledge of the company's mission, purpose, goals, and your role in achieving each of them.
Ability to operate equipment as required in the assigned area.
Satisfactorily complete all company training requirements.
Ability to interpret company documents and literature and UPC/code information.
Must always maintain professional decorum and a high level of confidentiality.
Knowledge of office management responsibilities, systems, and procedures.
Excellent written and verbal communication skills.
Strong organizational, planning, and time management skills.
Education/Experience:
HS Diploma or GED is highly preferred.
2+ years of administrative support/office management experience is highly preferred.
Performance Standards:
Responsible for reporting to work at scheduled times and communicating tardiness and absences with the assigned Supervisor/Manager before the occurrence.
Responsible for reporting to work in a condition to work.
Responsible for being well-groomed and always dressed in business- and position-appropriate attire including ensuring compliance with GMP dress code standards.
Comply with performance criteria, and standards of conduct as contained in company policy, employment procedures, and responsibilities as described in the company handbook.
Always maintain a safe work environment and immediately report and take appropriate action to correct a safety concern.
Responsible for completing all assigned tasks and responsibilities as assigned.
Work Schedule:
Requires morning, afternoon, and overnight availability any day of the week based on assigned shifts.
Requests to be scheduled off for a specific day require advance notification and approval by the Supervisor/Manager.
Hourly: Generally scheduled for 40 hours; more hours may be required based on the needs of the business.
Environmental Concerns:
Normally protected from weather and temperature changes possible. Exposure to hot, cold, wet, humid, or windy weather conditions does exist.
May be subject to exposure to ingredients used in the manufacture of food products including allergens.
May be subject to exposure to chemicals involved in the manufacture and sanitation of a food processing facility.
Physical Job Requirements:
The ability to move throughout all areas of the facility including but not limited to office, production, and warehouse environments. Including the outside perimeter of the building.
Able to wear all necessary personal protective equipment to perform job functions.
Stand and/or sit continuously and perform job functions for a full shift with a meal break.
Physically able to stand, bend, stoop, kneel, reach, twist, lift, push, pull, climb, balance, crouch, handle, and move items weighing up to 50 pounds without assistance and move objects exceeding 50 pounds with reasonable accommodations.
Visual acuity corrected to perform job functions.
Location:
Syracuse, NY.
The wage range for this role considers the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Byrne, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $21.50 to $31.00.
Office Manager
Office Manager Job In Syracuse, NY
The Office Manager for Upstate Neurological Institute Neurosurgery assumes primary leadership to clerical/secretarial support staff and management oversight of operations functions including patient check-in / check-out, referral processing, patient scheduling, insurance authorizations, and patient inquiries. Participates in all related front office duties including providing guidance and support to staff as needed to meet objectives and key results. Track and support clerical staff productivity. Oversee hiring processes for clerical staff per HR guidelines. Facilitates open lines of communication with staff, medical director, health care team, patients and families. Liaison to internal and external referring offices. Prepare standardized and ad hoc reports for hospital administration to include dashboards, patient volumes, no-show and cancellation rates, time-to-third, and department finances. Collaborate with Nurse Manager in preparing budget. Ensures quality improvement initiatives are developed to facilitate patient flow and gathering of patient information required for delivery of health care and billing for services. In collaboration with Finance/Billing, performs billing related research and develops reports critical for daily front end operations. Set up/updates new services and current services. May be required to work out of multiple clinic locations .
Minimum Qualifications:
Bachelor's degree in business preferred with advanced specialized or technical training in Registration, Epic and Billing. 2-3 years experience post-education preferably in a clinical setting. Strong leadership skills, communication, organizational and decision-making skills.
Preferred Qualifications:
Supervisory experience in a medical practice preferred.
Work Days:
M-F 7:30a-4:30p
Message to Applicants:
Recruitment Office: Human Resources
Executive Order:
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************.
Referral Coordination Manager-Central New York State
Office Manager Job In Syracuse, NY
Full-time Description
Life at Healthy Alliance
At Healthy Alliance, our purpose is to improve health and empower the underserved. Every community has its own needs, affecting the health of those who live, learn, work, and play within them. Our network brings together organizations, big and small, to coordinate and collaborate so that all communities have reliable access to the resources they need. Why? Because every New Yorker deserves the same opportunity to be healthy.
Designated as the Social Care Network (SCN) Lead Entity for the Capital Region, Central NY, and North Country under New York's 1115 Waiver Amendment's SCN & Health-Related Social Needs (HRSN) Program, we are responsible for ensuring that there is a seamless, consistent end-to-end process for HRSN screening, navigation, and the delivery of HRSN and other services to thousands of Medicaid Members. Transformative in nature, this novel Program will further sustain our mission of advancing health equity within and across historically marginalized communities.
As a 2019-2024 Albany Business Review's Best Places to Work and a 2021-2024 Modern Healthcare's Best Places to Work in Health Care award recipient, we strive to maintain a culture wherein high-performing, mission-driven team members collectively work toward better health for all. Dedicated to promoting a culture built upon autonomy, mastery, and purpose, we believe our differences in strengths and perspectives play an integral role in propelling us forward, while our core values ground us, serving as the common thread that unites our team.
Why You Should Join Healthy Alliance
We offer amenities, professional development opportunities, events, and programming that supports the interests of our teams, while expanding and enriching our culture. Some of the benefits you can expect when you join Healthy Alliance include:
Competitive compensation package
Comprehensive insurance benefits available the 1st of the month after hire, including but not limited to medical, dental and vision, group short-term disability and life insurance with buy-up options, flexible spending and HSA company-contributed accounts, and more
401K with a company match
Unlimited paid time off after 90 days of employment
Company-sponsored training and certification opportunities
Remote employer with flexible work schedules
A workplace that values safety, respect, employee engagement, recognition, and diversity
Salary range: $68,800-$79,120 per year, commensurate with experience
Who You Are
The Manager, Referral Coordination is responsible for managing the overall performance and the day-to-day operations of Healthy Alliance's Referral Coordination Center. This position is the primary point of operational contact for the Referral Coordination Center and our suite of Healthy Alliance solutions, and contributes to the overall health, growth, and optimization of the Healthy Alliance Referral Network.
We are looking for someone in Central New York State.
Requirements
What You'll Do
Respond to inquiries in a timely manner, coordinate with other internal teams as needed, and provide exceptional customer service experience.
Maintain ongoing communication with potential and existing Healthy Alliance network participants and support Referral Navigators and their day-to-day activities surrounding referral management.
Ensure the Referral Coordination Center is performing optimally to support our community members, partners, and health of the network to include network optimization and growth.
Oversee daily functions of the Referral Coordination Center.
Create/edit/update/approve/maintain department workflows, policies, and procedures.
Partner with members of the Performance team to help support partner use of the platform and optimization of workflows that support adherence of Network Standards.
Identify and escalate opportunities for improvement within the organization with proposed solutions.
Ensure Referral Navigators are adhering to established workflows and network standards.
Monitor referrals weekly to provide feedback to direct reports on referral quality.
Collaborate with outside networks as assigned.
Work with the Performance and Network Development teams to review opportunities to expand service types by geography and fill service gaps.
Coordinate product demonstrations and fact-finding meetings for interested agencies in collaboration with other teams.
Identify and report network and partner trends.
Inform the Referral Navigators of organizational updates.
Analyze quality outcome data for trends and opportunities, providing recommendations to our Performance team.
Assess and report on partner effectiveness and efficiencies to the Director, Referral Coordination and Healthy Alliance leadership team.
Strictly adhere to Network Standards and strive to surpass Network Health targets.
Provide the Referral Navigators with real-time feedback regarding their performance, goals, milestones, and growth opportunities.
Coach the Referral Navigators on achieving personal/team/organizational goals, work performance, and setting milestones for professional development.
This job description is not designed to cover or contain a comprehensive listing of task activities and/or duties that are required of the employee for this job. Responsibilities and activities may change at any time with or without notice.
What You'll Need
Education
Bachelor's degree required. Equivalent work experience in a related field may be considered in lieu of degree requirements.
Professional work experience
Minimum 2-5 years professional experience required in management, supervision, care coordination, or community relations required (5+ years preferred).
2-5 years of experience in a social care environment or equivalent background with a strong understanding of social determinants of health
Knowledge, Skills, and Abilities
Strong and effective verbal and written communication skills.
Knowledge of community social care resources.
Excellent time management skills with the ability to manage multiple tasks.
Perform all work in accordance with Healthy Alliance core competencies and values.
Effective problem solving and ability to analyze and use data for decision making.
Ability to build, support, and maintain successful teams.
Your next career opportunity is at Healthy Alliance!
Physical requirements
This position involves sedentary work that primarily involves sitting/standing, use of typical office equipment such as a computer, laptop, and cell phone. May include light work that includes moving objects up to 20 pounds independently or with assistance. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Opportunity Employer
Healthy Alliance is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to *********************
Privacy Requirement
This job function involves potential access/interaction with protected health information. Position will be required to abide by company policies and procedures that support federal, state and local HIPAA regulations. Any violations will be subject to company policy which includes disciplinary actions up to and including separation of employment. Healthy Alliance is an At-Will Employer.
Salary Description $68,800-$79,000 per year
Community Office Manager (Syracuse Market)
Office Manager Job In Minoa, NY
Community Office Manager Canandaigua National Bank & Trust
What does a Community Office Manager do?
The Community Office Manager is responsible for managing an assigned Community Office to meet the financial services needs of customers in the community. Working as the leader within the Community Office sales/service team (i.e., demonstrated leadership attributes), the Community Office Manager will implement strategies to achieve goals developed for the office, ensuring compliance with operations policies and procedures and outside regulatory requirements. The Community Office Manager will directly supervisor staff within the office and independently interact with customers towards a mutual benefit.
This includes the ability to adequately deliver a solution to a customer situation, a demonstrated ability to achieve personal sales/acquisition goals, and the ability to motivate, coach and mentor Community Office personnel towards their individual and Community Office goal attainment. The Assistant Manager is expected to understand, comply, and enforce operating policies and procedures and outside regulatory requirements established for the Retail Services function. This role should actively develop customer relationships in an effort for long term association including active involvement in outside community associates as a representative of the bank. This position also directly supervises, coaches and mentors assigned personnel.
What is needed to be successful in this role?
A B.S. or B.A. degree or equivalent combination of education and work experience normally required.
Specialized banking education and training
Notary certification or willingness to obtain as requested.
A minimum of three (3) years' related banking experience normally required
What does a successful first year look like?
Follows Community Office Manager Priorities as defined in the Retail Routines.
Leads by example for every member of the Community office team in creating a consistently exceptional customer service experience and is expected to monitor and correct deviations from that level of service.
Mentors, coaches and develops staff in their ability to communicate effectively bank products/services in an effort to achieve sales goals. Actively manages internal sales experience of the Community Office; creates motivation and sales culture. Provides timely sales information and/or reports.
Supports Group Manager, Retail Banking in their efforts to make certain that all office operations are performed in accordance with established Bank policies and procedures, either directly or through appropriate supervisor, e.g., office balancing, control of vault cash, etc
Establishes quantitative sales objectives with Retail Regional Managers. Develops individual sales plans for targeted achievement.
Is expected to independently solicit new business from present and prospective customers; maintains ongoing business relationships with current customers to take advantage of additional cross-selling opportunities.
Maintains a thorough knowledge of the features and benefits of all bank products and services to ascertain customer needs and to sell in conjunction with these needs. It is this knowledge base that is leveraged and shared in the ongoing skill development of Community Office personnel.
Makes “outside” sales and customer service calls on present and prospective clients within the market area.
Oversees office platform and remedies customer situations. Provides direct service to customers with respect to deposit, loan, trust, and other miscellaneous products and services.
Able to open and closes the Community Office.
Assists customer in obtaining specialized services from other bank departments as necessary; provides help to customers with specific inquiries or service problems.
Guarantees signatures as required.
Performs special projects and other tasks as assigned.
Complies with established operating policies and procedures to support the Bank's adherence to outside regulatory requirements.
Expected to assist the Community Office Manager with organizing the work and activities of the Community Bank Office to achieve established goals; monitors the efficiency and performance of the office versus established standards.
Keeps personnel informed of pertinent policies and procedures affecting the office and/or platform; creates an atmosphere in which upward communication from employees is encouraged.
Administers as needed, personnel policies and procedures as established by Bank policy.
Actively participates in the community in a manner that reflects favorably on the bank.
What makes working at CNB different?
At CNB, we are Investing in You. Our strong corporate culture is based upon seven Core Values: Honesty and Integrity, Responsibility, Teamwork, Respect, Innovation, Professionalism, and Commitment. Our culture nurtures passionate employees and offers great rewards including:
Medical, Dental, Vision, FSA, HSA options for both part-time and full-time employees. Medical coverage is also offered for domestic partners.
Paid Holidays, Vacation, and Sick time.
Retirement benefits that include a 401(k), Profit Sharing, and Employee Stock Ownership Plan (ESOP).
Training & Development Opportunities.
Tuition Assistance.
Volunteer Opportunities.
Award Winning Wellness program that promotes a solid work/life balance.
Banking perks and discount programs.
Our goal is to ensure that our bank, employees, and our community thrive and grow, now and for the next 125 years. We're in it for the long haul. What truly sets us apart from other financial institutions is the quality and commitment of our employees. We've assembled a diverse team of people who share a primary focus: to provide exceptional service for our customers.
As an organization, we are committed to hiring, training, developing, promoting, and celebrating employees from historically disadvantaged groups. At CNB, we welcome the unique contributions that you can bring in terms of ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran's status, religion, disability, sexual orientation, education, and culture.
As the only local, full-service, community-owned financial institution in the Rochester area, Canandaigua National Bank & Trust is Investing in You. If you want to be a part of something special, join us today!
Compensation range- $ 77,000- $95,000
The actual salary offered within the range is dependent on a variety of factors including, but not limited to, relevant experience, qualifications, skills, level offered, and performance expectations.
Canandaigua National Corporation and its subsidiaries encourage diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.
Front Office Manager- Microtel Newark
Office Manager Job In Newark, NY
Full-time Description
Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported.
Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence.
Reports To: Assistant General Manager or General Manager
Summary
Manage the work activities of all Front Office associates by performing the following duties.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Assign duties and shifts to associates and observe performance to ensure adherence to hotel policies and established operating procedures.
Ensure proper cash and key control procedures are followed.
Answer inquiries pertaining to hotel policies and services.
Attend staff meetings to discuss company policies and guest complaints, and to make recommendations to improve service and ensure more efficient operation.
Perform Front Desk duties as needed.
Exceed Guest expectations by providing exemplary service
Provide guests with information pertaining to available services and hours of the hotel, i.e. restaurant, lounge.
Ensure effective departmental communication through logs, daily stand up meetings and monthly department meetings.
Ensure all brand standards and initiatives are implemented and followed.
Perform a variety of administrative tasks including, monitoring service trends using Guest Satisfaction results, processing department payroll, maintaining an accurate inventory of supplies, and handling any accounting and purchasing functions, i.e. cost and inventory levels for the Market/Pantry.
Maintain up to date records and files.
Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service.
Ensure the cleanliness of the Front office, lobby and surrounding areas.
Assist in checking all fixtures, equipment and conditions (lights, music, heating/cooling, furniture, wallpaper, etc.) for proper operations, settings and maintenance. Report deficiencies.
Supervisory Responsibilities
Directly supervises associates in the Front Office Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Follow policies and procedures; Support organization's goals and values.
Demonstrate knowledge of EEO policy; Promote a harassment-free environment.
Work within approved budget; Conserve organizational resources.
Observe and enforce safety and security procedures; Determine appropriate action beyond guidelines; Report potentially unsafe conditions; Use equipment and materials properly.
Demonstrate accuracy and thoroughness; attention to detail; Look for ways to improve and promote quality; Accept and apply feedback to improve performance; Monitor own work to ensure quality.
Speak clearly and persuasively in positive or negative situations; Respond well to questions; Participate in meetings.
Write clearly and informatively; Present numerical data effectively; Read and interpret written information.
Be at work/meetings consistently and on time; Ensure work responsibilities are covered when absent; Complete work on time or notify appropriate person with an alternate plan.
Treat people with respect; Inspire the trust of others; Work with integrity and ethics.
Approach others in a tactful manner; React well under pressure; Accept responsibility for own actions; Follow through on commitments.
Exhibit confidence in self and others; Inspire and motivate others to perform well; Effectively influence actions and opinions of others; Give appropriate recognition to others.
Focus on solving conflict, not blaming; Maintain confidentiality; Listen to others without interrupting and get clarification; Keep emotions under control; Remain open to others' ideas and try new things. Build commitment and overcome resistance.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Set and achieve challenging goals; Demonstrate persistence and overcome obstacles.
Develop strategic project/implementation plans; Communicate changes and progress; Complete projects on time and budget; Manage project team activities.
Prioritize and plan work activities; Manage competing demands; Use time efficiently; Meet or exceed productivity standards. Organize or schedule other people and their tasks; Develop realistic action plans. Determine work flow and procedures.
Delegate work assignments; Match the responsibility to the person; Give authority to work independently; Set expectations and monitor delegated activities. Provide vision and inspiration to peers and subordinates.
Balance team and individual responsibilities; Exhibit objectivity and openness to others' views; Contribute to building a positive team spirit; Build morale and group commitments to goals and objectives; Support everyone's efforts to succeed.
Identify and resolve problems in a timely manner; Develop alternative/creative solutions; Work well in group problem solving situations; Use reason even when dealing with emotional topics.
Display willingness to make decisions; Exhibit sound and accurate judgment; Support and explain reasoning for decisions; Include appropriate people in decision-making process; Make timely decisions; Understand business implications of decisions.
Include staff in planning, decision-making, facilitating and process improvement; Take responsibility for subordinates' activities; Make self available to staff; Provide regular performance feedback; Develop subordinates' skills and encourage growth; Apply customer feedback (internal and external).
Assess own strengths and weaknesses; Pursue training and development opportunities; Strive to continuously build knowledge and skills; Share expertise with others; Ask for and offer help when needed.
Adapt to changes in the work environment;; Change approach or method to best fit the situation; Prepare and support those affected by change
Requirements
Education and/or Experience
One to three years related experience and/or training; Associate's degree (A. A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience.
Computer Skills
To perform this job successfully, an individual should have basic computer knowledge including Outlook email; Microsoft Excel Spreadsheet software and Microsoft Word Processing software.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of organization.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical Demands
The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation:
Move, transport, put, install, remove, replace, position, place, transfer
Ascend, descend, traverse
Move about or to, position self
Detect, diagnose, operate, adjust, attach, position, set up, handle, tend to, activate, apply, measure, use, modify, input, write, compile, retrieve, make, construct, create, collect, inspect, prepare, serve
Communicate, converse, discern, convey, discuss
Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess
The associate must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.
Work Environment
While performing the duties of this Job, the associate is occasionally exposed to outside weather conditions, dust and chemicals. The noise level in the work environment is usually moderate. The associate works in an environment open to the general public.
Acknowledgement
This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands).
Salary Description $19-$21 per hour
Office Manager
Office Manager Job In Syracuse, NY
The Office Manager will organize and coordinate a variety of processes and procedures that relate to various parts of the company, which are administrative in nature. The Office Manager will also help perform administrative duties, including but not limited to answering phone calls, filing and organizing documents, coordinating schedules, incoming and outgoing emails, and office-related errands. We are looking for an energetic professional who has demonstrated experience wearing multiple hats and managing multiple, large-scale projects at the same time.
The Office Manager must be well-organized and flexible. Previous experience overseeing personnel (both part-time personnel and full-time personnel) is required. The Office Manager must be technically proficient in both Windows and MacOS environments. References must be supplied to corroborate both technical acumen (computer proficiency) as well as prior supervisory experience. The candidate should have experience writing standard operating procedures, training staff to follow those procedures, and providing feedback when those procedures are not followed. The candidate must be able to communicate well both to subordinates and supervisors.
Required Education / Preferred Education:
Bachelor's degree in a technical field and advanced degree in Management
Required Experience / Preferred Experience:
5 years as an Office Manager in a Supervisory role / 10 years as an Office Manager in a Technical and Supervisory role
Required Skills:
Understanding of various desktop/laptop hardware and peripherals
Understanding of Microsoft operating systems and Microsoft client software
Understanding of basic 3rd party software
Candidate must be able to track details at a granular level
Candidate must have the ability to multitask
Candidate must be able to work as part of a team
Candidate must be able to work in a flexible and growing environment
Candidate must be able to express themselves in both written and verbal communication
Candidate must be able to communicate to customers with various levels of technical knowledge
Candidate must be willing to work a 9 - 5 Monday through Friday work week schedule on-site.
Candidate must be comfortable performing administrative duties
Preferred Skills:
Previous experience training staff in a technical (computer) environment
Ability to troubleshoot both hardware and software issues in various ways
Understanding of basic networking concepts (including wireless technologies)
Previous experience in an administrative position
Location:
Syracuse, NY
Salary Range:
Based on experience Compensation: $40,000.00 - $50,000.00 per year
Sales Office Administrator-BLR
Office Manager Job In Parish, NY
Calling all happy campers. Join the Campground team and live the RV life! Travel Resorts of America is looking for Full-Time Office Administrator at our Bass Lake Resorts in Parish NY. Make year long memories last a lifetime. Travel Resorts of America currently operates eleven premium, membership-based Camping Resorts in South Dakota, Minnesota, New York, Ohio, Pennsylvania, North Carolina, Georgia, and Florida. Whether an RV owner, a tent-camper, or booking a cabin, there are plenty of options for our members to choose from, along with amazing campground amenities, unique adventures, and activities!
ESSENTIAL QUALIFICATIONS:
* Display positive attitude, friendliness, and helpfulness at all times, to Members, Guests, & Visitors.
* Adhere to all Property and Department policies and procedures.
* Embrace a team-first, independent working and initiative encouraged environment
* Ability to field phone calls and emails; respond professionally and in a timely manner.
* Proficiency in Microsoft Office Excel; Word; Teams; & Outlook helpful.
* Proficient typing skills required (50+ wpm)
* Proficiency operating office machinery including copier, scanner, printers, and tablets
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Work Week: Wednesday through Sunday (some holidays) *Weekends are required*
* Check in guests for tours of property.
* Generate, present, and review new membership contracts to ensure completeness, legality and financial obligations are met.
* Confer with members, management, co-workers and other departments by phone, email or in person to provide information about member accounts.
* Obtain and process new hire paperwork for corporate Human Resources department.
* Complete Daily & Weekly Excel reports with sale information for management, accounting, external financing entities and corporate office.
* Maintain inventory control of office supplies and marketing premiums, ordering and reporting of expenditures.
* Produce and maintain forms and supplies for sales team
* Verification and compilation of front-line members to receive kits, member cards, and certificates.
* Maintain shipping center for preparation of all outgoing items and receipt and organization of incoming items.
* Affiliate enrollments and record maintenance for all sales locations
* Other duties as assigned
COMMUNICATION SKILLS:
Great written and oral communication are required. Active listener. Responds well to questions; Participates in meetings. Ability to speak effectively with members and co-workers. Ability to read and interpret documents. Ability to write clearly and informatively; Edit work for spelling and grammar.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to handle/feel and talk/hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is a low to busy noise level office setting
Procurement Support Manager - Rail and Transit
Office Manager Job In Newark, NY
In a world of possibilities, pursue one with endless opportunities. Imagine Next!When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with exceptional people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We've got what you're looking for.
Job Description:
The Procurement Support role is responsible for management and direction for all procurement functions on a large Rail and Transit project, including purchasing, expediting, supplier data control, supplier quality, and traffic.May assist a Senior Procurement Manager on an assigned phase of a large complex project.
What You'll Be Doing:
Identify and pre-qualify suppliers and subcontractors that meet project requirements
Conduct background checks and evaluate suppliers based on cost, quality, reliability, and compliance with regulatory standards
Assist in the preparation, issuance, and tracking of purchase orders for materials, equipment, and services
Coordinate with the procurement team to ensure all orders are accurate and delivered on time to meet project deadlines
Maintain up-to-date records of procurement documents, including contracts, purchase orders, and amendments
Ensure all documentation complies with project requirements, regulatory guidelines, and audit standards
Act as a point of contact for suppliers regarding order status, delivery schedules, and any procurement-related issues
Resolve logistical and scheduling conflicts by coordinating with suppliers and project teams
Assist with budget tracking, ensuring procurement activities align with project budget allocations.
Performs other responsibilities associated with this position as may be appropriate.
What Required Skills You'll Bring:
Bachelor's Degree in Business Administration (or related field) and typically 10+ years of related work experience.
Minimum 3-years of contract management experience (capital change orders) preferably within the public sector on federally funded contracts.
Must be detail oriented.
Proficient with Microsoft office programs
What Desired Skills You'll Bring:
Broad experience in a variety of procurement assignments
Excellent written and oral communications skills, and a thorough knowledge of industry practices and regulations are required.
A demonstrated proficiency in utilizing DMCS (or similar material control system) is also required.
Minimum Clearance Required to Start:
Not Applicable/NoneThis position is part of our Critical Infrastructure team.For more than 80 years, our experts have designed and delivered the critical infrastructure that connects and protects communities around the world. We work in collaborative teams, both within the company and with our partners and customers, to plan, design, build, and modernize infrastructure. We take special pride in projects and solutions that improve communities as well as people's quality of life by promoting economic growth, enhancing mobility, and increasing sustainability and resiliency. Powered by our people, we provide the imagination necessary to support our customers' visions-and to help them see what's next!Salary Range: $96,400.00 - $168,700.00We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY!
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to ************************************************
Entry Level Business Manager
Office Manager Job In Solvay, NY
We're looking for an Entry Level Business Manager that is motivated, passionate and opportunistic. The direct communicator to our consumer is you. Therefore, we are looking for individuals that have strong communication skills and customer service experience. The Entry Level Business Manager is the key point of our representation to clients & customers alike. During the entry-level training, you will be provided for all of our client's products and services, and all aspects of our business also. We do not only want our company to succeed but our employees as well.
Job Responsibilities:
Prospecting accounts to gain new business directly in person with our customers
Grow/establish our business in the area/region at an aggressive pace ensuring the foundation is built for long-term success.
Determine the most attractive market segments and customers based on the value of our service.
Continue to expand the need for our services through education, awareness, and market development to provide sustained growth.
Identify and assist in the development of Area Managers in the Region who are professional, hardworking, knowledgeable, dependable, and self-sufficient.
Identify, produce and provide leads, job information, and customer contacts to Area Managers.
Consistently hit and exceed sales goals while holding a high standard of integrity.
Job Qualifications:
Prior experience in sales or customer service.
Ability to relay information clearly and accurately to clients.
Comfortable working on commission based compensation
Team player mentality with motivation to become a leader.
Dedicated and Self-directed.
Creative thinker and problem solver.
Willingness and ability to travel or to relocate for promotional opportunities.
Engaging and social, with excellent listening skills.
Must be able to work all scheduled hours which may include evenings and weekends.
**This is an Entry Level position and training is provided, so no prior experience in management is required**
#LI-Onsite
Ehs Assistant Teacher
Office Manager Job In Auburn, NY
The mission of Community Action Programs Cayuga/Seneca (CAP) is to cultivate a community where all people are respectfully supported and empowered to embrace opportunities for learning, growth and economic security.
CAP is seeking an Assistant Teacher for their Early Head Start Program. The Assistant Teacher helps in providing high quality and comprehensive child development instruction to children and parents, and aids in classroom leadership.
Must have a CDA credential or a state-awarded certificate that meets or exceeds the requirements for a CDA credential, are enrolled in a program that will lead to an associate or baccalaureate degree or, are enrolled in a CDA credential program to be completed within two years of the time of hire and one year experience working with infants and/or toddlers. Reliable transportation and a valid NYS driver's license is required.
This is a full-time position with an hourly rate of $17.84/hr, 37.5 hrs/wk for 50 wks/yr.
CAP offers a generous benefits package that includes health insurance, dental insurance, life insurance, paid leave time (PTO, sick, holidays, birthday), 401(k) retirement, FSA, HRA, qualifying education assistance, and other employee development benefits.
Front End Development Manager
Office Manager Job In Verona, NY
** Starting Pay Range: $160,000-195,000 **
Day Shift
This role is responsible for managing the development, deployment, and production of front-end code and environments that enable Guest experiences across multiple digital touchpoints (web, native mobile apps, and kiosks, etc.). They will ensure all work developed through strategic vendor partners is high quality, performative, and consistently meeting agreed on standards including UI standards and business outcomes.
What we value:
Positivity
- Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
Growth Opportunities
- We offer a successful journey, including hands-on training and support to advance your career.
Empowerment
- We believe in our team members. With learning opportunities, career growth potential and recognition of outstanding performance, we encourage our team to take pride in their work.
Why choose Turning Stone Enterprises?
Paid weekly
Variety of schedules
Paid time off
Tuition assistance
Career-building professional development
Discounts from dining to fuel to concerts
Team Member appreciation events
Quality healthcare and dental benefits
A robust 401k retirement plan
Dealer School
Finance Scholarship Program
What does a Front End Development Manager do?
Oversee the front-end builds and ongoing optimizations of custom presentation layers supported by a tokenized atomic design system with modular components created through the implementation of an enterprise-grade Content Management system.
Works collaboratively with UX Design, Product Management, and Back End Technology partners (internal and external) to evaluate and deliver solutions.
Partners with our strategic vendor partner to identify opportunities to continuously improve and keep the external team working as a cohesive unit with internal team members.
Work with vendor partner to establish and monitor SLA's including system performance metrics.
Create practices that keep projects on schedule and within budget.
Monitor and analyze technology trends, new technologies, and best practices to benchmark the team's performance and help the organization evaluate and adopt emerging technology.
To be successful as a Front End Development Manager, you'll need:
Bachelor's degree in Computer Science, Engineering, MIS or similar, or equivalent combination of education and experience.
7+ years in a Software Engineering Management role on front-end web and/or mobile applications.
3+ years of hands-on experience as a Software Engineer- especially on mobile and web frontend solutions; experience in native mobile app development (iOS, Android).
As well as demonstrated experience overseeing external software development partner outcomes
Experience working with onshore and offshore vendor teams.
Experience with modern tech stack and open-source technologies.
Experience with Java and related technologies and frameworks.
Experience working with modern API design and modern security practices.
Hospitality and Gaming experience is a plus.
Must be able to stand/walk for long periods of time and lift up to 10 lbs.
Who We Are:
We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.
Why You Will Appreciate Us:
At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work-life balance support includes paid time off, paid holidays, and team member assistance programs. We're also committed to wellness, with various programs and an upcoming 5,000-square-foot onsite medical center.
With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team!
#LI-DNI
Customer Experience Manager
Office Manager Job In Fulton, NY
Company:Wilkins Recreational Vehicles Job Title: Customer Experience Manager We believe talent makes a difference! Join an award-winning team offering excellent earning potential along with opportunities for growth, including a leadership team that appreciates your drive, skills and ability. We're looking for employees who can make a difference, because we believe an innovative team can accomplish anything.
Salary Range:
$60,000.00-$80,000.00 Annually
Benefits:
Medical/Dental/Vision Insurance
401K with Employer Matching Program
PTO and Sick Time
Voluntary Benefit Program
Employee Referral Program
Employee Discount
RV Borrowing Program
Job Description:
This position oversees the entire customer service/parts experience from the point of setting the appointment to finalizing of the customer bill
Job Responsibilities:
Greets, establishes, and maintains a positive rapport with customers
Assists customers in determining needs; promotes our products, accordingly
Abilityto run the parts counter
Estimates cost of repair and prepares itemized service order
Initiates service orders, secures customer's signature, and closes when completed
Develops a keen understanding of all of our products and services
Understands effective service sales processes and actively seeks sales opportunities
Maintains good communication with customer and follows up after work is completed to ensure satisfaction
Understands customer's needs, committed to exceed customer expectations every day
Complies with all company policies and procedures
Position Requirements:
A minimum of 2 years' experience is preferred but not required,
Motivated individual who enjoys working in a fast-paced environment,
Professional appearance,
Strong communication skills,
Positive attitude,
Strong work ethic,
Professional conduct
#1 RV Dealer in New York
Wilkins RV facilities are centrally located and proudly serve the cities of Bath, Elmira, Corning, Churchville, Olean, Rochester, Syracuse, Buffalo, New York and Northern Pennsylvania.
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Office Manager
Office Manager Job In Syracuse, NY
The Office Manager is responsible for supervision of subordinate staff of the assigned ambulatory clinic, which includes completing performance programs and evaluations; hiring, coaching, counseling and disciplinary action as needed; payroll; orientation and ongoing training of employees. Coordination of day-to-day operations, reorganizing work flow for the department as needed, covering for activities when staff are absent, maintaining equipment, oversight of purchasing of clerical supplies. Oversight of referrals, registration, charging, and coding work queues. Perform follow-up with staff as needed to keep current. Assisting with month end reporting. Assisting with the development of policies and procedures. Participating in hospital committees. Ongoing education and training to keep current. Maintains confidentiality of patient, employee and institutional information. Facilitates open lines of communication with staff, medical director, health care team, patients and family.
Minimum Qualifications:
Bachelor's degree and 3 years of related experience or Associate's degree and 5 years of related experience required. Excellent written/oral communication, organizational and computer skills required. Prior supervisory experience required.
Preferred Qualifications:
Experience in a medical practice setting. Bachelors in Business or related field preferred.
Work Days:
M-F Days
Message to Applicants:
Recruitment Office: Human Resources
Executive Order:
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************.
Front Desk / Overnight- Microtel Newark
Office Manager Job In Newark, NY
Full-time, Part-time Description
Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported.
Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence.
Reports To: Guest Service Manager or Assistant General Manager
Summary
Responsible for performing a variety of guest service activities while providing the highest level of service possible in an efficient, courteous and professional manner by following brand service standards and adhering to guidelines and procedures.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Greet, register, and assign rooms to guests.
Answer telephone.
Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
Make and confirm reservations.
Monitor room availability.
Block rooms.
Program wake-up calls.
Handle guest mail and messages.
Open and close shifts making cash drops as necessary.
Maintain market stock and coffee area as needed.
Finalize transactions completed during the day and process credit card transactions.
Prepare and print folios for departing guests.
Create, print, file and transmit required reports.
Compile daily sales figures and complete the Daily reports.
Complete End of Month procedures.
Ensure hotel PMS system is in balance with the reservations system. Correct any discrepancies.
Provide guests information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service.
Provide guests with directions and information regarding the local area.
Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas.
Assist in checking all lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies.
Schedule shuttle runs for guests (hotels with shuttle only).
Perform laundry duties as needed.
Set up continental breakfast.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Be at work consistently and on time; Arrive at meetings on time.
Able to read and interpret written information.
Able to work alone or with others.
Able to deal with frequent change, delays, or unexpected events.
Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan.
Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail.
Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics.
Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process.
Contribute to building a positive team spirit; ask for and offer help when needed.
Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values.
Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure.
Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings.
Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills.
Requirements
Education and/or Experience
One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience.
Computer Skills
To perform this job successfully, an individual should have basic computer knowledge, i.e. Internet Navigation; Microsoft Excel software and Microsoft Word software.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Physical Demands
The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation:
Move, transport, put, install, remove, replace, position, place, transfer
Move about or to, position self
Detect, operate, adjust, attach, position, set up, handle, tend to, activate, apply, use, modify, input, write, compile, retrieve, make, create, collect, inspect, prepare, service
Communicate, converse, discern, convey, discuss
Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess
The associate must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Work Environment
While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles; chemicals and dust. The noise level in the work environment is usually moderate. The associate works in an environment open to the general public.
Acknowledgement
This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands).
Salary Description $17.50-$19.50 per hour
Office Manager
Office Manager Job In Syracuse, NY
The Office Manager is responsible for supervision of subordinate staff of the assigned ambulatory clinic, which includes completing performance programs and evaluations; hiring, coaching, counseling and disciplinary action as needed; payroll; orientation and ongoing training of employees. Coordination of day-to-day operations, reorganizing work flow for the department as needed, covering for activities when staff are absent, maintaining equipment, oversight of purchasing of clerical supplies. Oversight of referrals, registration, charging, and coding work queues. Perform follow-up with staff as needed to keep current. Assisting with month end reporting. Assisting with the development of policies and procedures. Participating in hospital committees. Ongoing education and training to keep current. Maintains confidentiality of patient, employee and institutional information. Facilitates open lines of communication with staff, medical director, health care team, patients and family.
Minimum Qualifications:
Bachelor's degree and 3 years of related experience or Associate's degree and 5 years of related experience required. Excellent written/oral communication, organizational and computer skills required. Prior supervisory experience required.
Preferred Qualifications:
Experience in a medical practice setting. Bachelors in Business or related field preferred.
Work Days:
M-F Days
Message to Applicants:
This position has been reposted, originally posted on 1/14/25.
Recruitment Office: Human Resources
Executive Order:
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************.
Business Manager
Office Manager Job In Waterloo, NY
Company: Wilkins Recreational Vehicles Business Manager
If you thrive on challenge, possess high-energy, are committed to hard work, and want to be paid based upon performance, you'll be an excellent candidate for Wilkins Recreational Vehicles.
*COMPETITIVE ONLY NEED APPLY*
Salary:
$75,000.00 - $250,000.00+ per year - Motivated individuals will control their income!
Benefits:
Competitive Wages
Medical/Dental/Vision Insurance
401K and Employer Matching Program
PTO/Sick Time
Voluntary Benefit Program
Employee Referral Program
Employee Discount
RV Borrowing Program
Supplemental pay types:
Eligible for our profit sharing program.
Core Job Responsibilities:
Achieve agreed-upon finance and insurance sales and profitability goals in order to grow the business and attain company's needs.
Manage delivery process to ensure a timely closing of all sales in a manner that promotes a high level of customer satisfaction. Maintaining all paperwork in an organized fashion.
Effectively build strong relationships and rapport with all customers in ways that lead to customer satisfaction and loyalty.
Continually improve personal selling capabilities in order to respond to customer needs in a more effective manner.
Job Requirements:
Previous Sales experience preferred but not required.
Valid driver's license/clean driving record.
Professional appearance.
Must be at least 18 years of age.
Strong communication skills.
Positive attitude.
Strong work ethic.
Professional conduct.
Education Requirements:
Bachelor's (Preferred)
Prior Experience:
Finance Managers or Director: 2 years (Preferred)
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