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Office Manager/Medical Assistant skills for your resume and career

Updated January 8, 2025

4 min read

Quoted Expert

Janice Noteboom, MHA/Ed., CMA (AAMA)

Below we've compiled a list of the most critical office manager/medical assistant skills. We ranked the top skills for office managers/medical assistant based on the percentage of resumes they appeared on. For example, 22.5% of office manager/medical assistant resumes contained patients as a skill. Continue reading to find out what skills an office manager/medical assistant needs to be successful in the workplace.

15 office manager/medical assistant skills for your resume and career

1. Patients

Here's how office managers/medical assistant use patients:

Executed discharge procedures to all patients including any special instructions required for Hospital surgical procedures.
Prepared patients for examination, obtained vital signs, administered vaccines and medications.

2. Vital Signs

Vital signs are a set of values indicating different body systems' performance. They are measurements of the body's most basic functions. The four major vital signs used in medicine to assess a patient are body temperature, pulse rate, respiration rate, and blood pressure.

Here's how office managers/medical assistant use vital signs:

Performed various duties vital signs explaining treatment procedures to patients, preparing patients for examinations, and assistant physicians during examinations.
Collected and Documented patient information including vital signs and input into Electronic Medical Record System.

3. EKG

Here's how office managers/medical assistant use ekg:

Prepared patient for examination and medical office procedures including EKG.
Performed all office management duties and assisted in back room procedures, including chest x-rays, EKG, and urinalysis testing.

4. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how office managers/medical assistant use patient care:

Maintained clinical compliance and ensured all laboratory procedures follow State policies to maintain high evaluation in patient care.
Assisted physicians with patient care and in office procedures in prestigious board certified reproductive endocrinology office.

5. Phlebotomy

Here's how office managers/medical assistant use phlebotomy:

Record medical histories, laboratory techniques including phlebotomy, wound care, urinalysis.
Provided back office skills including phlebotomy, vaccination, routine laboratory tests.

6. Laboratory Specimens

Here's how office managers/medical assistant use laboratory specimens:

Collected and managed all patient laboratory specimens carefully and accurately* Facilitated all product and service related orders (radiology etc.)
Handle and store medical laboratory specimens inventory supplies, equipment or merchandise.

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7. Appointment Scheduling

Here's how office managers/medical assistant use appointment scheduling:

Implemented appointment scheduling on all office computers, which resulted in increased company efficiency and productivity.
Established and maintained Clinic profiles ensuring accuracy of appointment scheduling, appointment cancel, clinic cancel, surgery cancel.

Select Skills To Add To Your Resume

Patients

Vital Signs

EKG

Patient Care

Phlebotomy

Laboratory Specimens

8. Triage

Triage is a method of prioritizing a patient or a group depending on the severity, diagnosis, and condition of the disease needing immediate medical care. It is often to determine a condition and identifying the appropriate destination before assessing where the patient will be going. A triage nurse commonly performs it.

Here's how office managers/medical assistant use triage:

Answered multiple phone lines (6) and provide appropriate assistance for each individual call (triage calls).
Obtain patient vitals, triage patients and enter all information in to the Open Electronic Medical Record system.

9. EMR

Here's how office managers/medical assistant use emr:

Answered phones, scheduling appointments, reminder calls, entering patient information into EMR, filing, patient check in/check out.
Strengthened company's business by leading implementation of new contracts for EMR, vendors, supply ordering.

10. Insurance Verification

Here's how office managers/medical assistant use insurance verification:

Maintained a medical office handling clerical work, insurance verification, scheduling patients along with medical assistant duties.
Performed accurate and timely insurance verification, patient entry and collection procedures focused on maintaining patient satisfaction.

11. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how office managers/medical assistant use payroll:

Managed company financial accounts, including employee payroll and tax document preparations.
Performed payroll and interviewed potential staff members.

12. Urinalysis

Urinalysis can be defined as a urine test that helps examine the physical and chemical properties of urine. A test of this nature is mostly conducted to help aid in various medical diagnoses. The examination is carried out through test strips and as well through microscopes. Factors such as odor, color, transparency, and even volume play a key role in forming a diagnosis.

Here's how office managers/medical assistant use urinalysis:

Performed services and conducted basic testing including urinalysis, requisitioned various laboratory tests and processed results.
Verified insurance information and eligibility for services, Performed urinalysis, pregnancy tests.

13. Exam Rooms

An exam room in a hospital is a place where patients are examined by medical representatives. In several cases, the exam room distinguishes the doctor-patient relationship and is a critical component of the overall care process.

Here's how office managers/medical assistant use exam rooms:

Restock exam rooms &/or other work areas as needed, monitor inventory and report needs or order supplies and equipment.
Assisted patients to and from exam rooms, took vitals, retrieved reports from computer system, patient data entry,

14. Venipuncture

Venipuncture, or also known as venapuncture, venepuncture, or venupuncture, is collecting blood directly from a vein, which is done mainly for laboratory purposes. It is typically performed by a phlebotomist.

Here's how office managers/medical assistant use venipuncture:

Assisted physicians in exams rooms, administered intramuscular injections and performed venipuncture on adult and pediatric patients.
Assisted the doctor in minor surgery and performed electrocardiograms, venipuncture and vascular testing.

15. Front Desk

Here's how office managers/medical assistant use front desk:

Managed a medical front desk in areas of manual and computerized scheduling, billing and medical/insurance records management.
Supervised and trained assigned personnel; managed front desk patient flow and ensured multifaceted project completion.

12 Office Manager/Medical Assistant Resume Examples

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Sophia Harrison Office Manager/Medical Assistant Contact Information Hughesville, PA (680) 555-5954 sharrison@example.com Skills • Icd-9 • Stamina • EKG • Anatomy • Physician Orders • Direct Reports • Patient Care • Emergency Vehicle • RN • Medical Practice Employment History Office Manager/Medical Assistant 2017 - Present D-R SERVICES Hughesville, PA • Front desk administration, answering phones and scheduling appointments. • Assisted Dr. when needed on pap smears, EKG, taking vitals, injections etc. • Transcribed recorded messages and diagnoses and recommendations into patient charts and recorded medical records, reports, and correspondence. Clinical Coordinator 2015 - 2017 Private Practice New York, NY • Provided utilization review to insurance companies; worked with doctors, psychiatry, nursing staff, OT, PT and management. • Sing Sing Correctional Facility; -Ossining, NY. • Organized the detailed appointment scheduling, phone work, electronic medical record maintenance and tracking. Registered Nurse 2010 - 2015 DaVita Philadelphia, PA • Coordinated a team of LPNs and Patient Care Techs as the Lead RN for chronic hemodialysis patients. • Collaborate daily with health care staff to achieve optimum patient care. • Provided care on an acute care Medical/Surgical Unit with nurse to patient ratio of 1:6. • Assessed psychiatric patients in emergency department of Orlando Health Hospitals. Emergency Room Technician 2008 - 2010 Americare Home Healthcare Services Saint Leo, FL • Obtain vital signs Obtain EKG's Drew blood; remove IV's, bedside glucose, bedside urine test etc. • Provided transportation to nearest trauma centers, including emergency response for vehicle accidents. • Serve as a key member of interdisciplinary healthcare team for a busy 98,000+ patient per year Emergency Department. • Performed chest compressions during CPR, as part of the code team. • Buffed floors, and mopped them also cleaning up patient rooms when requested. Education Some College Courses Liberal Arts 2008 - 2008 Saint Leo University Saint Leo, FL


Andrew Hayes Office Manager/Medical Assistant Contact Info Memphis, TN (560) 555-6946 ahayes@example.com Skills Internal MedicineVascular AccessIndependent LivingEmergencyClinical TrainingFront OfficeHippaRNPatient CareAssess Patients Employment History Office Manager/Medical Assistant 2011 - Present D-R SERVICES Memphis, TN • Perform Point of Care and CLIA waived testing and EKG's. Clinical Coordinator 2010 - 2011 Family Health Centers of San Diego El Cajon, CA • Communicate with patients and families, therapists, and supervisors to provide schedules with patient care as the top priority. • Assisted in writing and developing policies and procedures using JCHO standards. • Managed the Incentive processing attestation and reviewing medical records for service completion. Registered Nurse 2008 - 2010 Kaiser Permanente El Cajon, CA • Discharged planning and utilization review utilizing Interqual. • Consulted and coordinated with health care team members to assess, plan, implement and evaluate patient care plans. • Participated in patient/family teaching and provided leadership by working cooperatively with members of the health care team. • Maintained an interdisciplinary approach to patient care, involving health caregivers and medical staff. • Certified in Ventilator Care, Telemetry, Advanced Life Support, CPR, and Crisis Intervention. Emergency Room Technician 2007 - 2008 San Diego County Credit Union El Cajon, CA • Take patients vitals(temperature, blood pressure) while on the machine and once their disconnected from the machine • Perform quality assessments for the CPR cart, maintaining effective arterial blood gas canisters and CO oximeters. Education Some College Courses Medical Assisting Services 2007 - 2007 Bryan College El Cajon, CA


Michelle King Office Manager/Medical Assistant Greenville, SC mking@example.com (540) 555-3995 Experience Office Manager/Medical Assistant 2018 - Present Henrich Carter F MDGreenville, SC • Prepare patients for pre-op/physical including EKG, urinalysis & eye exam. • Maintain account receivable activity, prepare bank deposits. • Provide customer service to all patients by scheduling appointments, checking in/out, taking payments and handling medical records. • Completed urinalysis as well as weekly urine toxicology for patients. • Prepare exam rooms, as well as keep them fully stocked for patient s visit. Assistant Office Manager 2008 - 2018 Farmers InsuranceBloomington, MN • Managed a high volume of customer inquiries with responsibility for the implementation of filing, claims and scheduling appointments. • Maintain positive customer relations, service and quality. • Audited client files for compliance with company regulations. • Performed accounts payable using QuickBooks Pro. Lead Teacher 2000 - 2008 New Horizon AcademyBloomington, MN • Planned and followed through with lesson plans for all occasions and learning situations, arranging and developing classroom management. • Developed and enforced procedures for effective student discipline and classroom management. • Worked with a mentor provided through the Special Education Department. Leasing Consultant 1998 - 2000 Riverstone Residential GroupOrlando, FL • Showed properties to prospective tenants (worked at multiple locations) * Signed leases * Schedule maintenance request * Customer service • Used Yardi, Pop Card and Onsite/Blue Moon software. • Qualify future residents, maintain oral and written communication. • Concord is a national leader in high quality, customer focused property management of affordable multifamily rental communities. Skills Maintenance Staff Medical Assistants Craigslist Travel Arrangements Medical Practice New Leases Bank Deposits Real Estate Exam Rooms Naeyc Education Bachelor's Degree Medical Assisting Services 1995 - 1998 Florida Technical CollegeOrlando, FL


Sharon Graham Office Manager/Medical Assistant Employment History Office Manager/Medical Assistant 2017 - Present American Family CareBirmingham, AL • Assisted physician with patient care, interviewed new and existing patients medical history. • Worked closely with surgical, lab and ER departments to obtain medical records for our providers. • Performed monthly inventory and maintained office and medical supply counts - Accurately recorded and reported test results according to established procedures Physician 2015 - 2017 Octapharma PlasmaBirmingham, AL • Monitored donors during the donation process and performed emergency care for those experiencing side effects of the plasmapheresis procedure. • Counseled donors with abnormal test results and defers donors accordingly. • Counseled donors with abnormal test results. • Reviewed normal and abnormal test results and determines continued donor eligibility. Licensed Practical Nurse 2006 - 2015 D-R SERVICESMetairie, LA • Act as an RN for a hospital based Child Day Treatment Program 12:1:1 school program that serves 25 latency age children. • Delivered patient care in scope of nursing practice. • Provided direct patient care throughout 344-bed acute care hospital and three rural family clinics located inCoastal Bend region. • Take patient vitals, help with activities of daily living and personal care • Direct patient care of medical & surgical patients for 3 years. Medical Assistant/Phlebotomist 2005 - 2006 D-R SERVICESMetairie, LA • Assisted physicians with surgeries and in office procedures that occur in a family practice. • Operated the ultrasonic post-operative instruction and oral hygiene as well as period charting. • Assisted the dentist with patient care, developed x-rays and sterilized dental tools. • Organize EKG assessments, nebulizer and vision screening. Education Some College Courses Medical Assisting Services 2005 - 2005 Concorde Career CollegeMemphis, TN Contact Information Birmingham, AL (740) 555-6347 sgraham@example.com Skills Urgent Care Federal Regulations Pl/Sql Specimen Collection Emergency Office Procedures EMR HIV Treatment Plans LPN


Aaron Evans Office Manager/Medical Assistant Addison, TX (980) 555-6799 aevans@example.com Skills Patient Care Quickbooks EKG RMA Exam Rooms Medical Records FDA Scheduling Meetings CPT GPA Employment History Office Manager/Medical Assistant 2013 - Present CNAddison, TX • Maintained a fully-stocked pharmacy and provided advanced routine and emergency medical care to all contractors at the FOL. • Liaised with affiliated physicians and hospital staff regarding patient care. • Assist Physician with patient care, in-office procedures, appointment and outpatient testing and surgery scheduling, coding and billing. • Utilize electronic medical records for source documentation, regulatory, data entry. • Bathed and groomed patients, changed bedding, and provided basic patient care. • Provide front office assistance, triage, and assistance to the physician with patients in OB-GYN setting. Lead Medical Assistant 2003 - 2013 ConcentraAddison, TX • Assist doctors in performing office procedures and minor office surgeries. • Assisted in the provision of patient care under the direct supervision of a physician. • Order medical supplies and keep track of the inventory. • Assess staffing needs according to workload and staff competency; Re- assigns and adjusts staffing based upon patient care needs. Phlebotomist 2001 - 2003 Quest DiagnosticsTeterboro, NJ • identify patients, review paperwork, perform preparation procedures) prior to specimen collection. • Communicated with medical personnel to confirm hand written orders, verify test ordered, and obtain accurate billing information. • Followed all rules of compliance as mandated by the federal government concerning billing information and documentation of all client contacts. • Full knowledge of computer system and insurance verification including medical justification. Medical Assistant 2000 - 2001 Cardiovascular Associates PCVirginia Beach, VA • Maintained accurate records of patient care, condition, progress and concerns. • Performed Routine molecular microbiology bench work using manual and semi-automated methodologies. • Implemented patient care for upwards to 10 providers Scheduled patient. • Retrieved and processed internal and external phone/fax, and walk-in requests for medical records. Education Some College Courses Medical Assisting Services 2000 - 2000 ECPI UniversityVirginia Beach, VA


Emma Sullivan Office Manager/Medical Assistant Malvern, PA (660) 555-9115 esullivan@example.com Experience: Office Manager/Medical Assistant McDonald's Malvern, PA 2020 - Present • Handled all aspects of accounts payable and receivables with a high level of experience in QuickBooks. • Assisted with stress tests, pacemaker checks, EKG's, vitals, injections. • Provided patient care and education Scheduled surgical procedures, testing, MRI, and x-ray Clinical Research Coordinator DaVita Malvern, PA 2012 - 2020 • Develop source documents for use by clinic staff for accurate documentation of all study procedures and complete data capture. • Coordinated HIV and aging protocol, data collection, NP testing, phlebotomy Adhered to all human subject research guidelines as above • Reinforce policies and procedures at the direction of Nurse Manager. • Coordinated health care needs to ensure a smooth transition for the oncoming day. Registered Nurse DaVita Malvern, PA 2011 - 2012 • Performed med pass, dressing changes, immunizations, medical alert calls, EKGs, and assisted with trauma care. • Act as the subject matter expert and as a resource for staff members. • Lead RN to a team of LPNs and Patient Care Techs for acute hemodialysis patients. • Provide exceptional patient care and education to patients, while successfully managing multiple cases in a fast-paced environment. Emergency Room Technician American Ambulance Dayton, OH 2008 - 2011 • Provided onsite basic and advanced life support. • Provide excellent patient care under stressful situations. • Developed and trained employees in emergency vehicle operation's and hazmat control. Skills • FDA • Spss • Project Management • Stamina • ICU • Study Procedures • Front Office • Medical Supplies • Medical Records • Dialysis Treatment Education: Some College Courses Baker College Washington, MI 2008 - 2008 • Major: Medical Assisting Services


John Hughes Office Manager/Medical Assistant Chicago, IL (950) 555-0662 jhughes@example.com Experience: 2018 - Present Office Manager/Medical Assistant / Access Community Health Network / Chicago, IL • Key Achievement: * Key contributor in the transition from paper medical records to electronic Meditech records. • Conducted CPR/ First Aid, CPT/ICD Coding, Phlebotomy, EKG's, vaccination, and triage to adults and infants. • Trained in front office procedures; message taking, appointment scheduling, chart creation and preparation. • Trained newly hired medical assistants. • Maintained patient files, hospital files, and records; compiled data for reports and medical records. 2016 - 2018 Clinical Coordinator / AMERICAN LASER SKINCARE / Chicago, IL • Managed 4 direct reports and motivated them to reach full career potential. • Assisted Physicians and Nurses in clinical procedures Assisted in the development and implementation of long-range plans. • Perform task as hyperbaric RN. • Directed daily operations of patient care including development of staff and patient schedules ensuring that visit frequencies are met. 2013 - 2016 Unit Secretary / CNA Financial / New York, NY • scheduled appointments, assisted doctors, completed ADL books, work to provide safe patient care • Process doctors' orders, handling confidential information, labs, x-ray, diagnostics, and patient care. • Scheduled nursing for multiple floors, established hospital-wide CNA Training program with the Education Department. 2013 - 2013 Medical Record Assistant (Part-Time) / D-R SERVICES / Philadelphia, PA • Collect and disburse funds from cash accounts and insurance companies, while keeping records of collections and disbursements. • Sterilized surgical instruments, Drew blood, and preformed an EKG. • Transmit correspondence or medical records by mail, e-mail, or fax. • Assisted physician with office procedures involving direct patient care. • Assisted in lifting and carrying patients out of the ambulance and into the emergency treatment facility. Skills: Meditech, Medical Practice, Medical Group, Facility, Oncology, Service Delivery, Fmla, CPT, New Medical Assistants, Exam Rooms Education: 2013 - 2013 Some College Courses Medical Assisting Services / University of Pennsylvania / Philadelphia, PA


Kathryn Mcdonald Office Manager/Medical Assistant Washington, DC \| (430) 555-0724 \| kmcdonald@example.com Work Experience Office Manager/Medical Assistant, Medical - Washington, DC 2019 - Present Document patients' medical history, vital statistics and test results; ensure accuracy and completion. Supported front office, as well as maintained, organized, and ordered all medical supplies for the office. Gathered Medical Records to input and update patient information in kinnser. Trained newly hired medical assistants. Physician, D-R SERVICES - Ashland, OH 2015 - 2019 General front office for a family practice doctor. Gathered and recorded all patient information including health insurance eligibility, referring physician, past medical information, and test results. Maintained the cleanliness and santitation of exam rooms. Licensed Practical Nurse, D-R SERVICES - Ashland, OH 2011 - 2015 Developed patient care plans, including assessments, evaluations and nursing diagnoses. Set up rooms for patients/ambulances, CPR, obtained specimens, transported patients to the floors/radiology, VS. Tech 1 Coordinate, educate and manage IV infusion therapy patients and caregivers with an emphasis on patient-centered goals and good outcomes . Work closely with area medical doctors /psychiatrists for Home Health orders for psych /mental health. Liaised between patients and physicians to ensure patient comprehension of treatment plans. Medical Assistant/Phlebotomist, D-R SERVICES - Ashland, OH 2010 - 2011 Assisted 2 primary care doctors with patient care. Work with EMR, room patients, take vitals, assist doctor in office procedures. Monitor vital signs and checked that monitoring equipment and intravenous drips were functioning correctly. Skills ADL, Exam Rooms, LPN, Urinalysis, Internal Medicine, Front Office, Medicaid, Dexterity, Diagnostic Tests, Physician Assistants Education Some College Courses Medical Assisting Services 2010 - 2010 Baker College - Washington, MI


Alice Taylor Office Manager/Medical Assistant New York, NY (810) 555-6614 ataylor@example.com Experience Office Manager/Medical Assistant, Passaic Beth Israel Hospital, New York, NY 2020 - Present • Managed patient care, office administration and performed laboratory testing (venipuncture/EKG) Performed X-rays Managed front desk • Blood draws by venipuncture using aseptic techniques into correct test tubes. • Prepare exam rooms for patients. • Assisted with stress tests, pacemaker checks, EKG's, vitals, injections. MD, Passaic Beth Israel Hospital, New York, NY 2014 - 2020 • Obtained CPR and OSHA certifications. • Monitored Patient Care in the room. • Trained other staff members in charting, patient care, vitals, proper calibration of office/lab equipment 05/2014 to 03/2015 • Provide patient care and assist with procedures in burn units ie wound care. Medical Assistant, D-R SERVICES, New York, NY 2010 - 2014 • Assist 2 MDs as well as PA and Medical team in ensuring optimal patient care and smooth daily functioning of office. Student Medical Assistant, Medical Temporaries, Virginia Beach, VA 2009 - 2010 • Clean exam rooms, order any supplies. • Performed multifaceted general office support, and administered academic placement. • Obtained resting and exercise heart rate and blood pressure. • Submitted medical records to law firms, referring providers, insurance agencies and patients . • Checked vitals, Scheduled appointments, assisted Physician with pap smears, administered vaccinations, & TB shoots. Skills • Hippa • Surgical Procedures • Test Results • Blood Pressure • Medical Supplies • Urinalysis • Pediatrics • Bank Deposits • Customer Complaints • Patient Care Education 2009 - 2009 Some College Courses Medical Assisting Services, ECPI University Virginia Beach, VA


Brittany Flores Office Manager/Medical Assistant New York, NY \| (790) 555-2204 \| bflores@example.com Employment History: D-R SERVICES - New York, NY 2020 - Present Office Manager/Medical Assistant • Resolve all insurance payment issues and claim issues with insurance companies. • Updated patients' medical records, initiated follow- up requests for patients blood\lab reports. • Input information and updated patient electronic medical records. McDonald's - Wilmington, DE 2013 - 2020 MD • Worked in a medical environment maintaining patient confidentiality with a fast pace while demonstrating proper patient care and surveillance. • Coded insurance claims in order to help patients obtain reimbursement from insurance companies or the government. • Checked blood pressure and vitals on residents on daily basis Familiar with charting, stocking and assisting with ordering medications. • Coordinated patient care and arranged hospital admissions. • Assist with minor in-office surgical procedures. Correct Care Solutions - Wilmington, DE 2009 - 2013 Licensed Practical Nurse • Work in collaboration with health care team with regards to patient's plan of care. • Prepared patients for surgical and radiological procedures, provided wound care, and operated 12-lead EKG. • Floated in Med/Surg, L&D/Post-Partum as RN Aide. • Documented Care via EMR Undertook overall management roles and delegated tasks in the absence of the nurse manager. • Perform CPR in an event of emergency. St. Francis Hospital - Wilmington, DE 2008 - 2009 Nurse Extern • Interview and assess patients and implement care of 5-7 high acuity patients per shift on MedSurg/Cardiac telemetry unit. • Maintained knowledge of action to be taken in the event of an emergency, including epinephrine administration during an anaphylaxis reaction. • Provided specialized care to homebound patient, which included wound care, IV therapy, administering IV/PO/IM meds. • Preformed focused assessments of home care patients under supervision of RN. Skills: Mental Health, Patient Care, Vital Statistics, Medical Records, Vital Signs, Medical Assistants, Communication, CPT, Emergency, Background Checks Education: University of Pennsylvania - Philadelphia, PA 2006 - 2008 Associate's Degree Medical Assisting Services


Julie Dixon Office Manager/Medical Assistant phone(300) 555-9313 addressWichita, KS emailjdixon@example.com Experience 2018 - Present Office Manager/Medical Assistant Primary Care Partners · Wichita, KS • Worked hand in hand with the physician in patient care and clinical procedures. • Received awards regarding patient care and customer service. • Generated patients as well as in-office Procedures Staff Training and enforced office workflows and policy within. • Administer injections, perform EKG, phlebotomy. 2015 - 2018 Clinical Research Coordinator University of California Press · San Diego, CA • Reviewed clinical protocol, developed informed consent forms and data collection tools for clinical projects. • Distributed study medications according to protocol requirements, while keeping accurate and complete accountability records. • Supervised organization of Investigator Meetings for various clinical trials. • Document user requirements, test scenarios and operating procedures to aid the implementation of regulatory management systems. 2008 - 2015 Staff Nurse Kaiser Permanente · San Diego, CA • Served as the Trauma nurse in a clinic environment for emergent "walk in" cases. • Manage heart rhythms through use of telemetry monitors; Perform and interpret ECGs, arterial blood gases and laboratory values. • overflow, providing all aspects of patient care, both pre-and post-operatively. 1998 - 2008 Hospital Corpsman Kaiser Permanente · San Diego, CA • Offer complimentary magazines, movies and puzzles to patients and family/visitors in the inpatient rooms. • Accomplished basic office and secretarial tasks in different departments at a hospital. • Assisted existing members in determining if their health care plan was appropriate to their needs.! • Communicate with physician's and their staff regarding patient care, and equipment inventory in warehouse. Skills • Emergency • Office Procedures • EMR • Study Procedures • Food Trays • RMA • Icd-9 • Service Members • Rehab • Exam Rooms Education 1998 - 1998 Some College Courses Medical Assisting Services Bryan College · El Cajon, CA


Joan Bradley Office Manager/Medical Assistant phone:(310) 555-3589 email:jbradley@example.com address:Memphis, TN Employment History Office Manager/Medical Assistant 2019 - Present D-R SERVICES · Memphis, TN • Assisted physician with electrocardiograph (EKG), Echocardiogram and stress test. • Performed EKG, Stress Test, Holter Monitor, and Spirometry. • Input information and updated patient electronic medical records. • Schedule Appointments Patient Assistance Insurance Verification Filing Vitals Injections Autoclave Surgical Asepsis CPT and ICD-9 Coding Venipuncture and Laboratory specimens EKG Referrals • Handle all return calls to patients with test results, referral information, insurance matters, and Prescription refills. Lead Medical Assistant 2017 - 2019 Henrich Carter F MD · Smyrna, TN • Screened and prioritized calls, managed/ created medical records, and collected patient co-payments. • Prepare patients for pre-op/physical including EKG, urinalysis & eye exam. • Provided patient care including recording patient's weight, height, blood pressure, pulse, temperature, and oxygen level. • Worked with insurance companies/ collected co-pays, and obtained pre-authorizations. • Chart patient demographics, record vital signs Patient appointment scheduling Examination Room Preparation Blood and Urine specimen collection Administer vaccines Medical Assistant 2015 - 2017 D-R SERVICES · Oakland, CA • Completed 160 Hours of Externship) Conducted patient appointment reminders Administered venipuncture Recorded vital signs Medical records maintenance and charting • Handled front desk check in of incoming patients and managed appointment scheduling. • Ordered and scheduled lab tests, x-rays, MRI, Ultrasound. Student Medical Assistant 2014 - 2015 Kaiser Permanente · Oakland, CA • Updated and organized medical records, including electronic health records. • Assisted with patient care and vaccine administration. • Recorded vital signs daily, performed venipuncture and finger sticks on adults and children. • Assist with PFT, EKG, and Urine Analysis and dosing syngis. Skills Patient Care Scheduling Patients Insurance Forms Computer System Surgical Procedures Urinalysis EKG Venipuncture Background Checks Icd-9 Education Some College Courses Medical Assisting Services 2014 - 2014 San Joaquin Valley College · Visalia, CA

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Janice Noteboom, MHA/Ed., CMA (AAMA)

Faculty Coordinator of Allied Health/Medical Assistant Program Director, Midstate College

duties vary, depending on the medical office/hospital/urgent/specialty clinics
where they are employed. Below are some specific job duties that are very
common in the day-in-the-life of a Medical Assistant (these duties include, but
are not limited to the following):
 Greeting patients and checking them in at the Waiting room window
 Collecting vital signs from patients
 Answer phones as needed
 Assist with scheduling patient appointments
 Data entry of patient information in an electronic medical record (EMR)
 Using various computer applications
 Transmitting prescription refills
 Insurance coding & billing
 Obtain or completing procedures for preauthorizations/hospital
admissions/outside testing/etc.
 Collecting specimens for Point-of-Care testing or send outs to reference
labs
 Venipuncture/Examination Assistance to provider/other duties as needed

Do you want to know more?

List of office manager/medical assistant skills to add to your resume

The most important skills for an office manager/medical assistant resume and required skills for an office manager/medical assistant to have include:

Patients
Vital Signs
EKG
Patient Care
Phlebotomy
Laboratory Specimens
Appointment Scheduling
Triage
EMR
Insurance Verification
Payroll
Urinalysis
Exam Rooms
Venipuncture
Front Desk
Blood Pressure
Medical History

Office Procedures
Patient Appointments
Test Results
Hippa
Medical Billing
CPT
Surgical Procedures
Patient Charts
HIPAA
Insurance Forms
Medical Assistants
Medical Procedures
Patient Education
Drawing Blood
Office Operations
Patient History
Insurance Claims

Patient Flow
ICD-9
Insurance Eligibility
Prescription Refills
Patient Vitals
CLIA
EHR
Office Policies
Treatment Rooms
Medical Equipment
PFT
Lab Results
Medicaid
Insurance Billing
Suture Removal
Patient Accounts

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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