Office Manager Jobs in Jacksonville, NC

About Us: Join our private practice in Jacksonville, NC, as our Dental Office Manager. We're looking for a friendly, organized individual to manage the day-to-day activities of our office, focusing on patient and employee relations and assisting the dentist with various tasks. Responsibilities: Manage personnel duties including hiring, developing, and coaching employees. Address concerns and inquiries from doctors, patients, and staff. Coordinate and lead weekly and monthly team meetings. Handle billing and collections of accounts. Submit and follow up on VA treatment plans and medical claims for TMJ and sleep appliances. Support staff with tasks such as appointment scheduling, answering phones, check-in/out, assisting the dentist and preparing rooms. Experience: Dental management experience required. 5 years of front-office dental experience. Proficiency with Dentrix and ability to learn new programs. Excellent communication skills. Team player. What We Offer: Competitive salary Friendly and supportive work environment. Opportunities for professional development Paid Vacation, Sick, and Holiday Leave 401K with company match Medical Benefits, vision, long and short-term disability, life insurance, critical illness, and hospital Supplemental Benefits

ABOUT OUR STORE: What better place to share your love for pets than in our stores? With so many opportunities under one roof, you'll be sure to find a career path that inspires you. As part of the Department Manager team, you'll ensure that the store runs smoothly-from head to tail. From motivating associates to ensuring we have the right product on the floor, our Department Managers drive the success of our stores by ensuring our customers have an engaging, personalized shopping experience. ABOUT YOUR ROLE: In a store as big as ours, we need all hands (and paws, wings and fins!) on deck to ensure we are operating efficiently. So, as a PetSmart Customer Engagement Manager, you'll help lead the store team in the following areas: * Pet Parent Engagement: You'll set the standards for customer engagement, ensuring that every pet and pet parent has a positive experience in our stores. You'll have fun getting to know the customers and their pets so you and the team can create a personalized shopping experience. * Associate Leadership: Our associates are key to making great experience in our stores. As the Associate Lead, you'll help to lead a team who are as passionate about pets as we are. You'll lead a team of retail and pet care associates who will ensure a safe, clean, and fun environment for our pets and pet parents. * Overall Retail Initiatives: Creating an exceptional customer experience is a top priority for all our leaders. From ensuring our associates have extensive knowledge of pet solutions to building connections with pet parents, our leaders ensure a safe and fun environment in our stores. ABOUT YOUR CAREER: Just like we're there for pets at every stage of their lives, we'll be with you at every stage of your career, too. With PetSmart, you will have opportunities to: * Gain experience in a different business unit-from the store to the salon or the Pets Hotel * Develop your leadership skills as an Assistant Manager or Store Manager * Tackle the challenge of a new store opening * Transfer to any one of our 1600 stores nationwide THE WARM AND FUZZIES: We've highlighted job responsibilities as best as we could above-but the best parts of working at PetSmart can't be fully described in the . * It's the excitement you feel when you help a little one pick out his very first fish. And not just any goldfish, but that one, right there, no not that one, this one, yea! * It's the relief Rosie feels when you help her mom select the best food for her upset tummy and her delight when it turns out to be chicken flavored!! * It's the pride of the giving Mickey a makeover in our salons watching him strut his stuff on the way out. Paws off, ladies, he's taken! * It's the joy of reuniting Frankie with her family after a fun stay in our Pets Hotel. * It's the celebration of Bella's birthday, Gizmo's graduation from puppy classes or Ace's adoption. * It's the little things we do that add up to really big things that pets need. Working at PetSmart is not a job, it's a community of those who work together for the love of pets. Apply now to experience a career that loves you back. We look forward to seeing your application to join our Department Management team! This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to. This position is also eligible for benefits as described at ********************************** PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law. The employer will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the Los Angeles, San Francisco, and Waterloo Fair Chance Initiative for Hiring. Applicants must be the age of 18 or over, unless located in Montana or where otherwise required by local or state law.

Responsibilities: Directing the day-to-day activities of the staff at the clinic, ensuring a high level of productivity. Continually monitoring the functioning of the clinic and revising operations as needed. Overseeing all functions of the medical group including reception and scheduling activities, patient service areas, medical records, appropriate clinical areas. Establishing effective policies and procedures for each area, updating as necessary. Ensuring revenue cycle management by making sure patient demographic information is accurate and timely, pre-authorizations are completed by carrier guidelines for medical services, and ensuring support for medical necessity of services rendered. Being responsible for efficient systems, which provide quality patient services and overall patient satisfaction throughout the clinic. Ensuring fiscal responsibility as it pertains to supplies, drugs, other professional services, FTEs and overtime. Establishing and maintaining effective communication and working relationships with physicians. Responding to physician concerns and providing problem resolution as appropriate. Compliance with process improvement initiatives and system changes/implementations. Maintaining current knowledge of applicable local, state and federal codes and regulations and ensuring compliance. Performing human resource responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, salary adjustments, resolution of employee concerns, disciplinary counseling, terminations, and employee morale. Minimum Requirements: 3-5 Years of management experience required. LPN or RN preferred or Bachelors Degree in Health Care Administration or related field. Strong physician relation skills required. Prior experience and efficiency in an EHR and Microsoft Office applications. Strong time management and prioritization skills required. Excellent communication skills necessary for assessment and management of patient, family or staff concerns. Benefits: 401(k) Health, Dental and Vision insurance Employee assistance program AFLAC Paid time off

ESSENTIAL FUNCTIONS: * Monitor and report on key metrics such as cash collections, days outstanding, unbilled, denials, daily census, etc. in conjunction with the CFO. * Establish and maintain controls for all cash collected and posted in patient accounting system. * Maintain effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction. * Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation. * Maintain effective communication with the leadership team to ensure that all third-party compliance guidelines are met. * Select and monitor outside collection vendors engaged in the collection of facility receivables. Review and balance agency reports to system reports and approve agency invoices. * Lead and provide operational directives for all business office activities related to the claims management and collections of the facility receivables and ensures timely, efficient cash collections to support the overall financial goals of the facility. * Define and provide the necessary support and leadership to achieve departmental goals and objectives. * Review all statistical reports to monitor trends, determine operational deficiencies and implement corrective action plans as necessary. * Work closely with Utilization Review and Admissions staff to ensure proper authorization of patient insurance coverage. * May include managing and directing subordinate staff to identify goals and objectives. OTHER FUNCTIONS: * Perform other functions and tasks as assigned. EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: * High school diploma or equivalent required. * Some college course work preferred. * Two or more years' job-related experience required. Preferably in behavioral health. * One or more years' supervisory experience preferred. * Strong revenue cycle technical skills required

ESSENTIAL FUNCTIONS: Monitor and report on key metrics such as cash collections, days outstanding, unbilled, denials, daily census, etc. in conjunction with the CFO. Establish and maintain controls for all cash collected and posted in patient accounting system. Maintain effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction. Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation. Maintain effective communication with the leadership team to ensure that all third-party compliance guidelines are met. Select and monitor outside collection vendors engaged in the collection of facility receivables. Review and balance agency reports to system reports and approve agency invoices. Lead and provide operational directives for all business office activities related to the claims management and collections of the facility receivables and ensures timely, efficient cash collections to support the overall financial goals of the facility. Define and provide the necessary support and leadership to achieve departmental goals and objectives. Review all statistical reports to monitor trends, determine operational deficiencies and implement corrective action plans as necessary. Work closely with Utilization Review and Admissions staff to ensure proper authorization of patient insurance coverage. May include managing and directing subordinate staff to identify goals and objectives. OTHER FUNCTIONS: Perform other functions and tasks as assigned. EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: High school diploma or equivalent required. Some college course work preferred. Two or more years' job-related experience required. Preferably in behavioral health. One or more years' supervisory experience preferred. Strong revenue cycle technical skills required

TITLE: Custodial Manager, Level I Pre-K, Elementary, Alternative and Central offices QUALIFICATIONS: 1. High school degree or equivalent. 2. Minimum three years' experience with custodial work. 3. Strong communication skills; supervisory experience preferred. 4. Other qualifications as the superintendent and board may find appropriate. REPORTS TO: Principal JOB GOAL: To manage and perform the custodial services necessary to provide a clean, safe, sanitary and well maintained learning environment for students and staff in a designated facility. Terms of Employment: Twelve month work year/At-Will/FLSA Non-Exempt Starting Salary and/or Grade: Grade 59 Please click the link below for full job description.

Priestley Management Company has been a leader in community association management since 1990. Our mission is to provide superior customer service while preserving, protecting and enhancing the value of our customer's asset. We achieve this using a team approach to provide the following services to homeowner associations throughout North Carolina: physical property management, financial services, administrative services and technology services. We are currently seeking an Assistant Association Manager for our Wilmington office. Your contribution to the team as an Assistant Association Manager Assist with coordinating, performing, and documenting community inspections for capital improvements/maintenance projects and/or violations Understand community governing documents, architectural guidelines, maintenance responsibilities and policies Communicate with customer service team on creating, managing, and closing work orders Handle violation letters and fines, close violations Communicate with board members, committee members, and homeowners Handle architectural request documentation and correspondence with committee members and homeowners Fulfill questionnaire orders Track and update Association insurance Track and update vendor insurance and information Manage clubhouse rentals Manage clubhouse/pool access systems Scan and maintain association files Update Board information, committee directories, and FAQs Assist in preparation of board meeting packages, community mailings, and meeting scheduling Provide support creating newsletters and community notices Update Association websites including monthly financials, board/annual meeting minutes, calendar events, amendments to guidelines/governing documents, Skills for success Strong written and verbal communication skills Strong conflict resolution skills Strong customer service skills Strong multi-tasking and time management skills Strong organizational skills with keen attention to detail Experience with Microsoft Office

Position: Member Services Representative - Front DeskReports to: General Manager (GM)/ Assistant Manager (AM) / Shift LeadDepartment: OperationsPurpose: Help promote our Judgement Free Zone, by representing our core values and adhering to our business drivers during each scheduled shift. Duties and Responsibilities: Perform to your best abilities during your assigned work shift. Monitor and maintain club cleanliness and atmosphere. Ensure that all proper training has been completed in order to operate safely and efficiently. Conduct regular audits to ensure the store is presentable and holding up to Excel Standard. Perform club inspections, complete assigned cleaning or associated tasks along with re-inspecting said tasks. Process and Review Daily Club Activity Paperwork and file in appropriate folders. Audit and Balance Cash Drawers on a daily basis. Update and Review Daily Club Reports and complete any corresponding Data Entry Documents Maintain and clean the Front entrance to provide customers with a clean, presentable, and welcoming environment Adhere to company's policies and guidelines and address any minor infractions. Provide a safe and secure environment for all members Communicate with members and a create a high level of customer service. Stocking all retail and promotional items for following shift. Perform daily club inspections, complete assigned cleaning sections. Understand and adhere to company standards, audit daily paperwork, and help resolve any day-to-day customer issues. Audit club inventory and communicate with GM, AM and Shift Lead on recommendations of inventory orders. Staying up to date on all required certifications and training courses. Communicating with, promoting, touring, and assisting prospects and potential members Assisting General Manager and Assistant Manager with club promotions, training, and implementation of any operational strategies Ensuring Facility complies with all state and federal laws and insurance requirements Operating and Assisting applicable members with use of Tanning, hydro, and Total Body Enhancement Equipment and making sure all applicable paperwork and procedures are adhered to. Qualifications: Must be at least 18 years of age or older. HS diploma or equivalent required. Familiar with Excel mission, values, vision, and culture, as well as the Planet Fitness brand and operational requirements Great communication skills with internal and external customers. Must be team oriented, motivated and well organized. Benefits & Perks: Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay Every Team Player receives a FREE Planet Fitness Black Card Membership Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players Other Details: Work Environment: This job operates in a fitness club environment and routinely uses standard office equipment such as computers, photocopiers, fax machines and phones. The noise level in the club environment may be loud on a regular basis. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 25 pounds and occasionally lift and move objects up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work: This is a full-time OR part-time, non-exempt position. A non-exempt employee is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA. Days and hours of work can be expected to be between 1-40 hours a week. Club hours vary per location. These hours are subject to change at any time dependent on business needs. EEO Statement: Excel Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

An Office Manager is a highly engaged leader that possesses a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal oriented. An Office Manager will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients' medical needs. Responsible for the overall sales and profitability of an office location. Manage all operations of the location to include team member support, merchandising, inventory management, training and safety. Execute Total Patient Experience (TPE) to drive revenue and profitability. Exercise independent judgment and discretion in managing overall performance of the entire retail operation. A Licensed Office Manager will possess a State Optician's License for states where required by the company. SECTION 2: Duties and Responsibilities Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE). Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team. Develop maximum productivity through team member training and development, proper scheduling, and overall office efficiency. Human Resource Management: Recruitment, selection, training, coaching, and development of team members to include coaching of KPI scorecard results. Conduct performance reviews and compensation evaluations for the office team. Enforce all corporate policies and procedures. Responsible for all aspects of supervision. Implement, manage and reinforce TPE in an effort to enhance the customer experience. This includes: prompt greetings, professionalism, selling standards to include the “Quality inspections”. Exercise judgment and utilize tools to achieve revenue and EBITDA growth. Provide guidance and coaching on optical equipment, proper medical chart handling, insurance and billing, frame and contact lens selection, policies and procedures, and computer software. Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way. Maintain facility to corporate standards including building, equipment, parking lot and grounds as well as safety rules, HIPPA & OSHA requirements, hazardous material handling and waste disposal. Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined by Accounting, and submit required financial documents accurately and on schedule. Execute day-to-day operations of the office by ensuring the following is completed: Team member scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and team member training. Adhere to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service. Performs other duties that may be necessary or in the best interest of the organization. SECTION 3: Patient Population Served Office Manager and team members will work with patients of all ages, races, and genders. SECTION 4: Education, Licensure & Certification Requirements High School Diploma or GED SECTION 5: Experience Requirements Previous optical management experience preferred. Industry related experience will be beneficial. Associates or Bachelor's degree in Business Administration or Healthcare Management preferred. Favorable result on background check as required by state. SECTION 6: Knowledge, Skills and Abilities Requirements Professional in appearance and actions Logical and Critical thinking skills Customer-focused with excellent written, listening and verbal communication skills Enjoys learning new technologies and systems Detail oriented, professional attitude, reliable Exhibits a positive attitude and is flexible in accepting work assignments and priorities Meets attendance and tardiness expectations Ability to work various days and hours as needed by the business Management and organizational skills to support leadership Ability to follow or provide verbal and written instructions with excellent grammar and spelling skills to avoid mistakes or misinterpretations Interpersonal skills to support customer service, functional, and team mate support Able to communicate effectively in English, both verbally and in writing Ability for basic to intermediate problem solving, including mathematics Basic to intermediate computer operation Proficiency with Microsoft Excel, Word, and Outlook Specialty knowledge of systems relating to job function Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines SECTION 7: Supervisory Responsibilities: Directly supervises team members within assigned office. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include participation in interviewing, hiring, and training team members, planning, assigning, and directing work; appraising performance, rewarding and disciplining team members, addressing complaints and resolving problems. SECTION 8: PHYSICAL DEMANDS: Indicate the amount of time spent for each activity required as it relates to the essential functions. Physical Requirements % of Time LBS Physical Requirements % of Time LBS Bending 25 Vision - close/distance 100 Carrying 25 ≤ 25 Vision - color vision 100 Climbing 5 Vision - depth perception 100 Driving 10 Vision - peripheral vision 100 Grasping 100 Vision - ability to adjust focus 100 Hearing 100 Stooping 25 Lifting 10 ≤ 25 Walking 75 Pulling 10 ≤ 25 Writing/Typing 100 Pushing 10 ≤ 25 Speaking 100 Reaching 50 Fine Motor Skills 100 Sitting 50 Use of Hands 100 Standing 50 Other (please describe) Location: Work takes place in a normal office/clinical environment. At times, travel to other locations may be necessary to fulfill essential duties and responsibilities of the job. Thus, those needing to travel for work must have access to dependable transportation, and driving record must meet company liability carrier standards. Exposure: Works in normal office environment during normal business hours. May be exposed to blood or bodily fluids. May also be exposed to various cleaning supplies. Equipment: The equipment typically used in this position is a computer, fax, copier, printer, scanner and telephone. Must have good working knowledge of Microsoft applications. Other equipment may be used as needed. May use Oprometric equipment/devices per sub-specialty requirement such as lensometer; keratometer; phoropter; visual acuity measuring; retinal camera; corneal topography unit; retinoscope. Personal Protective Equipment (PPE) follows standard precautions using personal protective equipment. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! of Front Desk in Cedar Point, North Carolina. What you'll do: The Front desk sells merchandise, maintains the store and works with park staff to ensure that guests are provided with exceptional customer service. Your job will include: * Greet guests and answer questions. * Handle customer questions, requests and complaints in a professional manner. * Accept payments and operate the cash register. * Stock shelves and perform a detailed inventory count. * Maintain the cleanliness of the store, including sweeping, dusting and removing trash. * Takes payments for light bills and rent. * Answers phones. Experience & skills you need: * Must be able to work weekends. * High school diploma, or the equivalent. * Valid driver's license, good driving record and current auto insurance. * Strong organizational skills and meticulous attention to detail. We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities. As an Equal Opportunity Employer, we welcome and thank all applicants.

Job Details Onslow Ambulatory Services - Jacksonville, NC Full Time DayDescription Active and valuable members of their healthcare teams that assist in all aspects of the medical office. This position provides general office, project-related, and administrative support. They also perform a wide variety of administrative tasks requiring initiative, strong attention to detail, and working knowledge of the organization. They will also complete the clerical activities necessary to assist with processing of physician's orders for tests and medications. Office Coordinators are not permitted to make independent decisions or translations while capturing or entering information into the health record or EHR beyond what is directed by the provider. Qualifications Education/Certification: High school diploma or equivalent. Experience: Prior EMHR experience preferred.

Role: Environmental Services Department Manager Pay Rate: Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility. At HCSG, we are passionate about positively impacting the communities we serve. If you share our commitment to excellence and enhancing customer and resident experiences, join us and make a difference! What We Offer Comprehensive Benefits Package - Medical, Dental, and Vision Free Telemedicine Services on Day 1* Paid Holidays & Vacation 401 (k) Get paid when you need it with PNC EarnedIt Financial Wellness Support from PNC Workplace Banking Free Prescription Discount Program Employee Assistance Programs Training & Development Opportunities Employee Recognition Programs Employee Stock Purchase Plan Nationwide Transfer Opportunities *Not available in AR. Responsibilities Manage and supervise housekeeping, laundry, and floor care staff, ensuring compliance with policies, procedures, and federal/state requirements. Perform and lead teams in light housekeeping, heavy housekeeping, and laundry aide duties across varying shifts. Lead staff training, quality control, and in-service sessions; ensure timely completion of projects and programs. Maintain records of income, expenditures, supplies, personnel, and equipment while using HCSG computer software. Act as liaison between building occupants/administrators and HCSG staff; communicate directives effectively. Use protective gear appropriately; ensure safe use of cleaning solutions and adherence to safety precautions. Maintain consistent attendance, punctuality, and timely completion of tasks. Represent HCSG positively through courteous interactions with supervisors, co-workers, client staff, residents, and guests. All other duties as assigned. Qualifications High school diploma or equivalent preferred. Two years of experience in healthcare housekeeping and supervision preferred. Maintain a positive attitude and effectively communicate with building occupants, administration, and HCSG leadership to perform daily tasks. Compliance with COVID-19 vaccination policies. Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods. Must be able to perform routine, repetitive tasks continuously. Must be able to work around food and cleaning products. Able to follow oral and written instructions, and perform routine, repetitive tasks daily. Residency within the service area required. Ready to Join Us? If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG! HCSG is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage employees to bring their authentic, original, and best selves to work for a culturally inclusive team. We offer equal employment opportunities (EEO) to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.

ROLE Front Office Supervisor 275 Waynick Blvd. Wrightsville, NC 28480 ABOUT TRAILBORN Trailborn was founded on a simple idea: Life Should Be an Adventure. We build design-forward, experiential hotels to pull people out of the daily grind and into the great outdoors. Our locations are at the heart of our country's most extraordinary outdoor destinations-from national parks to wine country, and snow-capped mountains to sun-soaked beaches. Trailborn's debut location launched in 2023 at the entrance to Rocky Mountain National Park in Estes Park, Colorado, with hotels to follow in the Grand Canyon, Mendocino, CA, Highlands, NC, and Wrightsville Beach, NC. This is just the beginning. ABOUT OUR VALUES We believe in HEART - Honesty, Excellence, Action, Results and Team ABOUT OUR FRONT OFFICE SUPERVISOR ROLE We are seeking a highly motivated and experienced Front Office Supervisor to join our team at Trailborn Surf and Sound, WBNC. They will oversee the daily operations of our hotel's front desk and valet/bell attendants. The successful candidate will be responsible for ensuring exceptional customer service, supervising the front desk staff, and maintaining accurate records of all transactions. As the Front Office Supervisor, you will play a critical role in ensuring the smooth and efficient operation of our hotel. ESSENTIAL FUNCTIONS Responsibilities: Oversee the daily operations of the front desk, valet, and bell attendants, ensuring exceptional customer service is provided to all guests. Supervise and train front desk staff, ensuring they are knowledgeable about hotel services, amenities, and local attractions. Maintain accurate records of all transactions, including guest check-ins, check-outs, and payments. Resolve guest complaints and issues in a timely and professional manner. Collaborate with other hotel departments to ensure a seamless guest experience. QUALIFICATIONS Minimum Qualifications: 2+ years of experience in a front office supervisory role. Excellent communication and interpersonal skills. Strong leadership and team supervision abilities. Proficient in Microsoft Office and hotel management software. Preferred Qualifications: Experience working in a luxury hotel or resort. Fluency in multiple languages. Certification in hotel management or related field. PHYSICAL REQUIREMENTS Must be able to remain upright and able to continuously move on a firm surface for an 8-10-hour shift. Must be able to move at least 20 pounds up to 5 feet high without another person's aid. ABOUT OUR BENEFITS Why You'll Love Working Here Comprehensive Benefits: Affordable medical, dental, and vision insurance with company contributions. Secure Your Future: 401(k) plan with a company match. Recharge & Grow: Enjoy paid time off and learning programs to advance your career. Join us and thrive in a workplace that values you! SCHEDULE Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality - on any day at any hour, including evenings, weekends, and holidays. SALARY RANGE $20 to $21.50 per hour JOB STATUS Full Time FLSA Non-exempt (Hourly)

Service Center Jacksonville NC - Lejeune Caliber Collision has an immediate job opening for an Office Administrator to perform all-purpose duties, which may include, but not limited to assisting with providing the front office teammates with the necessary tools, training and information to effectively perform their job, providing accurate and timely payroll and HR-related administration and recordkeeping for all center associates, maintain Accounts Receivables, Accounts Payable accounts and Cash Handling procedures to company standards, and provide a world class customer experience to all customers by ensuring center's consistent application of all Caliber Standard Operating Procedure's through ongoing training and monitoring. BENEFITS OF JOINING THE CALIBER FAMILY * Benefits from day one: Immediately eligible for medical, dental and vision * Industry Comparable Pay - Paid weekly and eligible for overtime * Paid Vacation & Holidays - Can begin accruing day 1 * Career growth opportunities - we promote from within! * A career for life: You'll gain hands-on experience within a production shop. REQUIREMENTS: * 2+ years of experience within a customer facing environment * 1+ years of experience with Accounts Payable, Accounts Receivable and Payroll (Preferred) * Must have a valid driver's license and be eligible for coverage under our company insurance policy ABILITES/SKILLS/KNOWLEDGE * Effective verbal and written communication skills * Ability to navigate multiple software systems, i.e., Microsoft Office Suite * Work through competing priorities and adapt easily to a fast-paced environment * Ability to provide personable, friendly customer service to internal and external customers Caliber is an Equal Opportunity Employer

About Wilmington Health Since 1971, Wilmington Health has been committed to the care and health of our community in Wilmington as well as all of Southeastern North Carolina. Wilmington Health is structured as a multi-specialty medical practice with primary care providers integrated into the system. In this way, Wilmington Health is able to provide a comprehensive and coordinated approach to the care of all our patients. Wilmington Health is committed to using collaborative, evidence-based medicine in providing the highest quality of care to the patients we serve. Purpose: The Central Business Office (CBO) Supervisor is responsible for the day-to-day oversight of CBO staff, performing essential personnel duties and working closely with the CBO Director and CBO support staff to develop, implement, and enforce efficient protocols to meet or exceed established performance measures. Essential Duties/Responsibilities: Provides general oversight and support to staff. Reviews and approves time off requests based on established department protocols. Reviews and approves time cards for hourly staff based on established department and Wilmington Health protocols. Handles or assists with patient complaints and problems concerning billing. Acts as a resource to Wilmington Health Divisions to assist with resolving Provider revenue concerns. Monitors and measures departmental outcomes in comparison to Team and Pillar Goals, and identifies barriers, implementing solutions when desired outcomes are not achieved. Holds direct reports accountable for meeting or exceeding quality standards and goals, continues improvement towards superiority in revenue cycle performance as well as achieving excellent patient satisfaction. Meets regularly with staff, maintaining consistent communication regarding performance, to ensure proactive and timely issue resolution. Works collaboratively with and supports efforts of staff. Levies disciplinary actions as appropriate, working closely with Director and Human Resources, and following established Wilmington Health policies and procedures. Monitors and reports team performance to Director on a consistent basis. Reports the status of performance improvement initiatives, efforts and impacts to Director, including any barriers to success and resolution efforts underway, requesting Director assistance as appropriate. Produces and delivers staff performance evaluations and reviews with Director. Develops policies and action plans for department that ensure talent development (recruitment, retention, staff learning and development, satisfaction, and well-being). Ensures that appropriate protocols are in place to provide safe, efficient, and customer-oriented service to all internal and external customers. Responsible for timely follow-up, accessibility, and appropriate responsiveness to internal and external customers. Maintains effective relationships with all Wilmington Health departments. Understands the billing needs of each Division and applies knowledge to ensure Team goals are in line to meet or exceed the Division needs. Provides proactive, routine feedback and solutions, if needed, regarding Provider performance, trends, concerns, etc. to Director. Accountable for fostering an environment that encourages innovation, continuous improvement, and growth. Monitors industry standards for work routines, measures of role-specific effectiveness and target outcomes for all functions including benchmark comparison where appropriate. Creates, implements, maintains and enforces written protocols. Implements quality control measures across all functions. Supports a culture of continuous process improvement through short and long-term process improvement initiatives. Analyzes all assigned area of operations for potential process improvement opportunities and creates recommendations for process, system, procedure and operational changes to improve the revenue cycle through the elimination of waste and rework with the goal being to increase value for the patient and Wilmington Health. Manages process improvement efforts and/or acts as a resource for those efforts, using accepted methodologies and tools to achieve desired, sustainable project goals and business outcomes. Accountable for establishing consistency across the department as changes in processes, tools, and overall protocols are developed, ensuring a focus on continued departmental integration and overall organization benefit. Manages the creation of tools, work drivers, and automation of revenue cycle functions to increase efficiency and standardization of processes, with an emphasis on timeliness, automation, and accuracy of collections. Successfully implements and monitors the effectiveness of these tools against targeted goals for increasing accuracy, communication, and cash flow as well as the patient experience. Maintains confidentiality and protects sensitive data at all times. Meets highest compliance standards for all Federal and State regulations, including but not limited to, HIPAA, HITECH, Privacy, False Claims Act, etc. Adheres to and models core values as well as organizational and department-specific policies and procedures. Maintains a working knowledge of Federal, State, and Local billing requirements through regular attendance at educational seminars as well as self-directed reading of industry literature. Assists with new upgrades of and changes to, and testing on, practice management and related systems. Work closely with Director and other support staff to successfully onboard new employees to the CBO, new Providers into WH and, where applicable, new clients into organization. Other Duties: Other duties as assigned. Qualifications: High school or equivalent Required: 3-5 years healthcare billing experience 1-2 years supervisory experience Wilmington Health is an Equal Opportunity Employer committed to providing equal opportunities to all applicants and employees. We are committed to treating everyone equally with respect regardless of race, age, sex, religion, national origin, citizenship, marital status, veteran's status, sexual preference, disability, genetic information, or any other class protected under state or federal law. ADA Physical Demands: Rarely (Less than .5 hrs/day) Occasionally (0.6 - 2.5 hrs/day) Frequently (2.6 - 5.5 hrs/day) Continuously (5.6 - 8.0 hrs/day) Physical Demand Required? Frequency Standing Rarely Sitting Frequently Walking Occasionally Kneeling/Crouching Lifting Competencies General To perform the job successfully, an individual should demonstrate the following competencies: Customer Service - Maintains courtesy and diplomacy with all internal and external customers. Makes self available to respond to customer needs. Prevents unnecessary delays for customers. When necessary, communicates appropriate information to the customer effectively and accurately. Listens effectively. Seeks closure in resolving customer concerns. Professionalism/Integrity/Responsibility - Takes responsibility and holds oneself accountable. Displays appropriate work attire, nonverbal messages and office etiquette for the position. Demonstrates flexibility and commitment to professional growth. Has a positive attitude toward his/her work. Promotes respect, honesty, integrity, and fairness to all. Maintains confidentiality regarding patient, business, and employment information. Adheres to organization policies and procedures regarding the Health Insurance Portability and Accountability Act (HIPAA). Teamwork/Process Focus - Understands that all parts of the organization must work together. Integrates own activities with the larger group to support the clinic's objective of providing seamless service to our patients throughout the organization. Voluntarily gives and receives help. Values contributions made by others. Is able to function in a joint cooperative manner while supporting the clinic's and departmental plans, programs, policies, procedures, and other team members. Dependability/Punctuality - Demonstrates thoroughness in following through on assignments and instructions in a reliable, trustworthy and timely manner. Meets commitments. Adheres to the attendance policy and work schedules. Follows call-in and approval procedure for time off. Interpersonal Relationships/Communication - Displays the ability to express ideas clearly, concisely and effectively, both orally and in writing, up, down, and across the organization. Listens well, shares work related information, tolerant of others' work styles. Ability to work with others in a courteous and effective manner. Exercises authority or the response to criticism in a tactful manner, Interacts and co-operates with others to ensure the clinic's objectives and goals are met. Resolves conflicts effectively. Promotes departmental teamwork and interdepartmental teamwork. Interacts effectively with supervisor. Judgment/Decision Making/Problem Solving - Shows ability to clearly isolate and define problem areas. Considers alternatives and consequences before making decisions. Participates constructively in group problem solving. Presents problems, but suggests timely and practical solutions by using independent thought, originality, and reason. Prioritizes work appropriately. Quality/Quantity - Consistently high standard of work while maintaining daily workflow. Work produced by the employee is thorough, accurate, and neat. Displays the ability to work under pressure and learns from previous mistakes. Initiative - Demonstrates willingness to make significant contributions with little direction, to be involved in new initiatives and to attempt non-routine jobs and tasks. Displays energy, enthusiasm, ingenuity and versatility. Offers suggestions to solve problems or improve operations. Exercises independent actions within limits of authority. Safety and Housekeeping - Observes safety and health regulations; adheres to OSHA guidelines. Adheres to the organization's Exposure Control Plan and guidelines regarding risk of exposure to bloodborne pathogens. Ensures that a safe work environment is maintained and that work areas are free from hazards. Recognizes and reports any unsafe work practices and/or hazardous conditions to supervisor. Is aware of location of material data sheets and refers to them when necessary. Follows proper procedures on accident reporting. Promotes a professional work environment by maintaining a neat orderly work area free of food and inappropriate visual or written messages. Organizational Skills/Time Management - Uses time efficiently in planning, anticipating, and responding. Strives to do things more efficiently. Completes tasks in a timely manner. Keeps supervisor informed of changes in workload. Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources. Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals. Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. Department Specific Revenue Cycle Management - maximizes cash flow while maintaining and improving internal and external customer relations; provides root cause analysis for identified barriers; creates written processes resulting in improved workflow; constructively contributes to a cross-functional revenue cycle team. Gap Analysis-Gap Closure-Sustainability - identifies gaps between ideal state and current state; initiates and constructively participates in efforts to effectively close the gap; continues to hold Team accountable for sustained and continued improvement

Welcome to the role of Guest Service Manager ! As the leader of our guest services team, you will be responsible for delivering the highest standards of hospitality to our guests. You will be responsible for creating an exceptional experience for all our guests and ensuring that our guests leave with a lasting impression. Your primary responsibilities will include overseeing the day-to-day operations of our guest services department, monitoring staff performance, providing quality customer service, resolving guest issues, and ensuring the highest standards of cleanliness and safety are maintained. With your excellent communication skills, strong leadership abilities, and passion for delivering exceptional customer service, you will be instrumental in helping us provide an outstanding experience for our guests. Job Responsibilities Develop and implement strategies to maximize customer satisfaction and loyalty. Oversee the daily operations of the guest services team, including assigning tasks and providing guidance and training. Monitor guest feedback and act on customer satisfaction issues in a timely manner. Maintain an up-to-date knowledge of products, services, and pricing. Handle customer complaints and inquiries effectively and efficiently. Develop and implement policies and procedures to improve customer service. Ensure all guest services staff adhere to company standards and procedures. Establish and monitor performance standards, set goals, and provide timely feedback. Monitor team performance and take corrective action when necessary. Monitor and track customer service metrics and make recommendations for improvement. Develop and maintain relationships with customers to ensure their satisfaction. Coordinate with other departments to resolve customer service issues. Maintain an up-to-date knowledge of all hotel services and facilities. Requirements Bachelor's degree in hospitality management, business management, or a related field At least 2 years of experience in a hospitality management role Proficient in Microsoft Office Suite and property management software Excellent customer service, communication, and organizational skills Ability to multitask and problem solve in a fast-paced environment Knowledge of hotel operations, practices, and procedures Ability to motivate and mentor employees Strong leadership and management skills Ability to adhere to all safety and security regulations Ability to work a flexible schedule, including nights, weekends, and holidays Ability to lift up to 50 lbs.

Job Details Management Office - Main - Wilmington, NC $22.00 - $29.00 Health CareDescription Under the direction of the Chief Dental Officer (CDO), this individual provides administrative and clinical support for the Dental Assisting, Dental Hygiene and other programs as assigned by the CDO. The Dental Office Coordinator will be responsible for maintaining quality assurance for clinic practices and patient records in compliance with the NC State Board of Dental Examiners and other agency rules and regulations, assisting with Front desk duties, reviewing treatment plans and assisting patients with a payment plan, reviewing charges in patient records (EMR), reviewing and consulting patients regarding No Show appointments and other duties to facilitate effective communication between clinical and front desk staff to ensure positive experience for MNHC dental patients. The Dental Office Coordinator will facilitate the daily operations of the Dental Clinic by coordinating patient care, assisting with maintaining supplies and equipment repairs, patient record review, tracking inventory, and handling hazardous materials. PRIMARY DUTIES and RESPONSIBILITIES include the following: (other duties may be assigned): Supervises Dental Patient Registrars and handles all personnel matters regarding their performance evaluations, leave requests, etc. Coordinates the assignment of patients; tracks and facilitates patient appointments. Assists with administrative tasks such as taking telephone messages, pulling charts, scheduling appointments, etc. Monitors and tracks Electronic patient Records Technical Specialist and manages and maintains Patient records software and x-ray software Monitors and coordinates scheduled checks of equipment, communication of needed repairs to CDO, and handles facilitation of repairs (approval, invoice, and payment) In collaboration with the CDO, monitors and adjusts clinic practices to ensure compliance with ADA, NC State Board of Dental Examiners and DANB Reviews schedule to ensure accommodations are made for scheduling new appointments and alerts the CDO when new Patient appointments need to be modified to accommodate completion of current pending treatment. Assists in the development of policies and procedures for Patient records protocol and dental office protocols. Leads the transition to current and new task or training regarding electronic record keeping and serves as the electronic records system technical specialist; troubleshoots software and hardware issues and coordinates with MedNorth Health Center's technical support. Maintains tracking system supplies and initiates monthly orders utilizing budgetary assessments provided by the CDO, assist with creating supply orders for submission for signatures. Coordinates in-service trainings relative to operational updates in the clinic. Acts as a liaison between clinical providers and receptionists regarding individual Patient needs. Provides project support to the Chief Dental Director, including gathering statistical data for CODA Accreditation, UDS reporting, and EPIC dashboard. Attends internal and off-site trainings, committees, meetings, and other relevant events as appropriate and designated by the CDO. Collection and review of weekly Front Desk Check List and inventory of clinical operatory. Update Weekly Check List as needed or instructed by CDO. Follows all OSHA standards and institutional policies as stated in the Regulatory Compliance Manual and MedNorth health Center Policies and Procedures Manual by maintaining all dental MSDS information, updating dental infection control protocol annually, and assisting in developing yearly OSHA review for dental staff. Always protects the confidentiality of patients and their records by complying with patients' confidentiality policies. Addresses patient complaints and directs them through the proper channels. Assists with the ordering and maintenance of dental supplies by restocking rooms prior to ordering and putting up ordered supplies. Utilizes slow time constructively to enhance clinical operations, assists other staff/departments when time and workload permits. Perform all duties as permitted by the Dental Laws of North Carolina and Board Rules handbook. In collaboration with the CDO, monitors and adjusts clinic practices to ensure compliance with ADA, NC State Board of Dental Examiners and DANB Reviews schedule to ensure accommodations are made for scheduling new appointments and alerts the CDO when new patient appointments need to be modified to accommodate completion of current pending treatment. Enters patient data for billing purposes, communicates with patients in an efficient and empathetic manner. Provides checks and balances to ensure medical clearance for patient has been received prior to scheduled appointment. If any prescriptions are needed, ensure all needed medications have been sent and received by the patient and contact patient and provider, when necessary, prior to patient arrival. Audits patient charts to ensure timely, consistent, accurate, and complete notation in compliance with NC State Board of Dental Examiners; tracks patient care outcomes and corresponds with patients for completion of treatment. Create a check and balance for annual training (ie BLS). WHEN NEEDED: Assists dentists and dental hygienist in chair-side procedures to include amalgams, composites, oral surgery, endodontics, prophylaxis, sealants, space maintainers, removable prosthodontics, extractions, charting, checking blood pressure, providing patient instructions and informed consent information. Assists with setting up instruments and dates all sterilized instruments, and places them in the rooms. Assists with the daily, weekly and monthly maintenance and monitoring of equipment such as the compressor, radiographic developing equipment, sterilizers and evacuator systems. Assists with cleaning the rooms after each patient by wiping chairs, sterilizing instruments, counters, etc., spraying and disinfecting the room, re-bagging the room, setting up for the next Patient, Vacusoling each room at the end of the day, and keeping all rooms organized. Assists dentist and hygienist with all oral health education programs. Completes and maintains all dental lab slips and other related prosthodontic cases for a minimum of two years. Ensures prompt notification of the patient when an appliance is ready and provides payment plan to compliment the financial needs of the patient and insurance carrier. Performs other related duties as assigned. Corporate Compliance: It is an essential job element that everyone be compliant with the full law and fully cooperates with the compliance program without fear of retaliations from the organization. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of: Effective clinic coordination techniques. Federal, state, and local regulations Budgeting principles. Impact ethnicity, race, national origin, and gender have on communication and interaction. Skill in: Managing change. Monitoring legal and regulatory changes. Leading, training, and coordinating the work of others in a team environment. Able to: Operate a variety of office equipment. Engage effectively with an ethnically and culturally diverse population. Effectively communicate in oral and written form with a range of groups whose first language is not English. Work independently. QUALIFICATION REQUIREMENTS: The requirements listed below are representative of the knowledge skills, and/or ability required: EDUCATION AND/OR EXPERIENCE: Associate degree in Dental Hygiene or experience as a Dental Assistant and 2 years of supervisory experience in a dental office setting. ESSENTIAL TECHNICAL/MOTOR SKILLS: The Dental Office Coordinator must have a basic understanding of medical and dental terminology and possess accurate keyboarding skills. The employee must have the ability to use standard office equipment: including computers, photocopiers, and facsimile machines. They must possess the ability to learn, understand and use internet insurance eligibility systems. The ability to operate X-ray and dental laboratory equipment is preferred but will also consider ones willingness to obtain an X-ray Certification. The employee must possess the ability to use Dental/EHR Software Systems. INTERPERSONAL SKILLS: The Dental Office Coordinator must possess excellent telephone etiquette, interpersonal and customer service skills. Teamwork and communication skills are essential. The employee must treat all patients, co-workers, and managers with courtesy and respect. MENTAL ABILITIES: The Dental Office Coordinator must possess cognitive reasoning -- Clear thinking in high-pressure situations -- Ability to prioritize and withstand pressure of continual work with variable requirements -- Ability to concentrate and maintain accuracy despite frequent interruptions -- Critical thinking and organization skills, problem solving, and reasoning capabilities LANGUAGE SKILLS: Ability to speak English fluently -- Spanish speaking or another language is a plus LICENSES, CERTIFICATES, REGISTRATIONS: Dental Hygiene license or Certification from an accredited Dental Assisting Program is preferred. Also prefer that this individual is radiology certified or is willing to obtain the certification within 12 months of hire. PHYSICAL DEMANDS: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, talk, and hear, use hands to finger, handle or feel. The employee is occasionally required to stoop, kneel, crouch or crawl.

MOREHEAD CITY MARLINS - GAME DAY - SUMMER 2025 FOCUS: Box Office Manager The Morehead City Marlins (mhcmarlins.com) are one of the most successful teams in the Coastal Plain League which provides collegiate players the opportunity to play competitively in a wood-bat league during the summer months in front of professional scouts, while also providing the local community with an affordable summer entertainment destination everyone can enjoy. The Marlins play at Big Rock Stadium which is undergoing renovations this off season for the 2025 season. The Marlins organization has developed a program that prepares its staff for a career in sports. We help our staff succeed in their career objectives by preparing for and learning from actual situations our staff encounters at the ballpark which are discussed and experienced daily. Here's what we're looking for in an ideal candidate: Start date May 19th through approximately August 12th. Ability to work approximately 20 hours per week. Must work all 26 home games and potential playoff games during the 2025 season. Responsibilities include but are not limited to: Open and close the box office according to the game schedule. Ensure all ticketing systems (POS, scanners, will-call lists, ticket printers) are operational before gates open. Manage and monitor walk-up ticket sales, online orders, and will-call pickups. Troubleshoot ticketing issues, such as duplicate orders or lost tickets. Oversee entry gates to ensure a smooth flow of fans entering the stadium. Assist fans with ticket-related questions, seating, and game-day promotions. Handle complaints or disputes professionally and efficiently. Ensure cash and credit transactions are handled accurately by staff. Close out registers and balance cash drawers. Run end-of-day ticket sales reports for management. Address any post-game ticketing issues (complaints, lost items). Other duties as assigned. Experience / Qualifications Required: College level Strong verbal communication skills Ability to handle multiple task Ability to work long hours, evenings and weekends Thorough understanding of the rules of baseball We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

An Office Manager is a highly engaged leader that possesses a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal oriented. An Office Manager will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients' medical needs. Responsible for the overall sales and profitability of an office location. Manage all operations of the location to include team member support, merchandising, inventory management, training and safety. Execute Total Patient Experience (TPE) to drive revenue and profitability. Exercise independent judgment and discretion in managing overall performance of the entire retail operation. A Licensed Office Manager will possess a State Optician's License for states where required by the company. SECTION 2: Duties and Responsibilities Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE). Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team. Develop maximum productivity through team member training and development, proper scheduling, and overall office efficiency. Human Resource Management: Recruitment, selection, training, coaching, and development of team members to include coaching of KPI scorecard results. Conduct performance reviews and compensation evaluations for the office team. Enforce all corporate policies and procedures. Responsible for all aspects of supervision. Implement, manage and reinforce TPE in an effort to enhance the customer experience. This includes: prompt greetings, professionalism, selling standards to include the "Quality inspections". Exercise judgment and utilize tools to achieve revenue and EBITDA growth. Provide guidance and coaching on optical equipment, proper medical chart handling, insurance and billing, frame and contact lens selection, policies and procedures, and computer software. Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way. Maintain facility to corporate standards including building, equipment, parking lot and grounds as well as safety rules, HIPPA & OSHA requirements, hazardous material handling and waste disposal. Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined by Accounting, and submit required financial documents accurately and on schedule. Execute day-to-day operations of the office by ensuring the following is completed: Team member scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and team member training. Adhere to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service. Performs other duties that may be necessary or in the best interest of the organization. SECTION 3: Patient Population Served Office Manager and team members will work with patients of all ages, races, and genders. SECTION 4: Education, Licensure & Certification Requirements High School Diploma or GED SECTION 5: Experience Requirements Previous optical management experience preferred. Industry related experience will be beneficial. Associates or Bachelor's degree in Business Administration or Healthcare Management preferred. Favorable result on background check as required by state. SECTION 6: Knowledge, Skills and Abilities Requirements Professional in appearance and actions Logical and Critical thinking skills Customer-focused with excellent written, listening and verbal communication skills Enjoys learning new technologies and systems Detail oriented, professional attitude, reliable Exhibits a positive attitude and is flexible in accepting work assignments and priorities Meets attendance and tardiness expectations Ability to work various days and hours as needed by the business Management and organizational skills to support leadership Ability to follow or provide verbal and written instructions with excellent grammar and spelling skills to avoid mistakes or misinterpretations Interpersonal skills to support customer service, functional, and team mate support Able to communicate effectively in English, both verbally and in writing Ability for basic to intermediate problem solving, including mathematics Basic to intermediate computer operation Proficiency with Microsoft Excel, Word, and Outlook Specialty knowledge of systems relating to job function Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines SECTION 7: Supervisory Responsibilities: Directly supervises team members within assigned office. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include participation in interviewing, hiring, and training team members, planning, assigning, and directing work; appraising performance, rewarding and disciplining team members, addressing complaints and resolving problems. SECTION 8: PHYSICAL DEMANDS: Indicate the amount of time spent for each activity required as it relates to the essential functions. Physical Requirements % of Time LBS Physical Requirements % of Time LBS Bending 25 Vision - close/distance 100 Carrying 25 ≤ 25 Vision - color vision 100 Climbing 5 Vision - depth perception 100 Driving 10 Vision - peripheral vision 100 Grasping 100 Vision - ability to adjust focus 100 Hearing 100 Stooping 25 Lifting 10 ≤ 25 Walking 75 Pulling 10 ≤ 25 Writing/Typing 100 Pushing 10 ≤ 25 Speaking 100 Reaching 50 Fine Motor Skills 100 Sitting 50 Use of Hands 100 Standing 50 Other (please describe) Location: Work takes place in a normal office/clinical environment. At times, travel to other locations may be necessary to fulfill essential duties and responsibilities of the job. Thus, those needing to travel for work must have access to dependable transportation, and driving record must meet company liability carrier standards. Exposure: Works in normal office environment during normal business hours. May be exposed to blood or bodily fluids. May also be exposed to various cleaning supplies. Equipment: The equipment typically used in this position is a computer, fax, copier, printer, scanner and telephone. Must have good working knowledge of Microsoft applications. Other equipment may be used as needed. May use Oprometric equipment/devices per sub-specialty requirement such as lensometer; keratometer; phoropter; visual acuity measuring; retinal camera; corneal topography unit; retinoscope. Personal Protective Equipment (PPE) follows standard precautions using personal protective equipment. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.