Office Manager Jobs in Delaware

Join Our Family Serving Families Why Harmony? 401k + Fulltime & Part-time Benefits Packages Employee Referral Bonus + Incentives (free meals, movie tickets, dining, automotive deals, retail discounts, finance/legal, consulting, electronics, and more!) Training, Development & Career Laddering Great work-life balance Flexible Scheduling Telehealth + Flex Spending + Health Savings Account Options Job Title Business Office Manager Facility Location Harmony at Kent Additional Facility Location(s) Job Description STATEMENT OF JOB: The Business Office Manager will be responsible for all business and office management functions of the community. Responsibilities include but are not limited to: Resident and A/R related duties: Resident Billing Produce and mail resident invoices by the 20th of each month Send rent increase and Level of Care change notifications in compliance with resident agreement notification periods Cash Receipts Deposit rent checks within 24 hours of receipt and input into accounting system within 24 hours of deposit Maintain copy of deposit receipts and checks for each deposit Monitor accounts receivable and communicate past due accounts with Executive Director. Apply late fees as appropriate Lease Summary, Move-In/Move-Out Report, Average Residency Maintain and update with each change Resident surveys Mail to families and residents according to schedules Payables: Accounts Payable Code invoices Obtain necessary approvals from the Executive Director and applicable Department Heads, and forward to corporate office every Friday Maintain vendor contracts and files Declining balance spend-down sheets Update and distribute to the appropriate Department Heads at least weekly Petty Cash Monitor and balance Requirement Personnel: Order background checks, compile test results and advise when applicant has successfully completed pre-hire process Process new hire paperwork and ensure accuracy and completeness Work with Department Heads to identify open positions, advertise and interview potential candidates if appropriate Initiate and track FMLA absences (FMLA, ADA) working with Human Resource Department Assist with employee relations and progressive counseling as needed Overseas Worker's Compensation forms and process for the community Provide all departments with personnel forms and/or packets Deliver New Hire orientation for all new hires in accordance with State regulations and Harmony Senior Services policies and procedures Responsible for all aspects of managing the Concierge team and their scheduling to meet the business needs of the community. Payroll Check payroll weekly to ensure no missed punches and correct as needed Bi-weekly transmittal of payroll data to payroll servicer Daily update of Hourly Budget/Actual Staffing Summary (Daily Staffing Report) Time clock administration Employee Benefits/Support Work with Benefits Coordinator to administer all benefits as applicable per team member's status Order employee name tags (temporary and permanent) Order employee uniform (Healthcare and Housekeeping) Track information for TB updates and Hepatitis B vaccine Resident business files and personnel files Create, maintain, and update resident and employee files according to state, federal and corporate guidelines Review and Audit files at least quarterly to ensure accuracy after initial set-up Administration: Maintain office equipment in good working order; maintain and supervise office supply inventory Maintain state registration and inspection forms and reports Assist Department Heads with ordering supplies and inventory Create temporary employee badges and order permanent badge, swipe card (if appropriate), business cards (if appropriate) Ensure OSHA compliance completing required forms as applicable Customer Service Provide superior customer service when interacting with residents, families, visitors, and staff Requirements: AA Degree preferred in accounting or business, or equivalent experience Three years' experience working in Accounts Payable/Receivable Three years' experience working in Human Resources/Benefits administration Excellent organizational, interpersonal, and communication skills Demonstrated ability to use accounting software programs and Microsoft Office Must be able to lift, carry, and push up to 25lbs Demonstrated ability to meet project deadlines Ability to analyze reports and identify issues that could affect day to day business operations Excellent customer service skills Additional Job Details

Full-time Description WESTSIDE FAMILY HEALTHCARE INC IS HIRING! JOIN THE TEAM THAT BRINGS HEALTHCARE TO YOUR COMMUNITY! Westside Family Healthcare is a nonprofit organization that provides high quality primary medical care without regard to ability to pay. We are looking for an Office Manager to run our largest clinical site in Wilmington. The Clinical Site Office Manager directly supervises and coordinates the activities of administrative support workers. The Clinical Site Office Manager's goals are to ensure a positive patient experience, continuing Joint Commission readiness and a positive working environment for employees. WORKING AT WESTSIDE MEANS WORKING IN A PRIMARY CARE MEDICAL HOME. A Primary Care Medical Home is not a special building. It is a way to provide healthcare that puts the patient at the center of health care decision-making. As a community health center, Westside Family Healthcare provides care for everyone who walks through our doors, regardless of ability to pay, immigration or citizenship status, national origin, religion, race, ethnicity, gender identity, or sexual orientation. OUR MISSION: To improve the health of our communities by providing equal access to quality healthcare, regardless of ability to pay. OUR BENEFITS: Our benefit package includes medical insurance, dental insurance, vision insurance, life and disability insurance, a 401(k) retirement plan with a match, and supplemental insurances. We offer a generous PTO package and flexibility to provide work/life balance. Core responsibilities are: (1) Direct and supervise the work of the site medical reception staff, working with the Human Resources Department to recruit, screen, hire, orient, train, direct and monitor work, provide ongoing performance feedback and formal performance evaluations, implement corrective actions and performance improvement plans and make employment termination decisions; (2) Ensure that supervisees adhere to customer service, quality, safety and patient confidentiality standards, deadlines, and procedures, correcting errors or problems; (3) Resolve patient complaints and answer patients' questions regarding policies and procedures; (4) Provide medical reception staff with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes; (5) Monitor and enforce medical reception staff participation in and completion of training assignments (including but not limited to Healthstream training); (6) Prepare and review records or reports pertaining to activities such as production and payroll to verify details, monitor work activities, or evaluate performance; (7) Interpret and communicate work procedures and company policies to medical reception staff; (8) Maintain records pertaining to inventory, medical reception staff, orders, supplies and machine maintenance; (9) Monitor inventory levels and requisition or purchase supplies as needed; (10) Manage the physical facility, monitoring and coordinating building and medical equipment repairs, maintenance and cleanliness; (11) Coordinate with clinical staff to address scheduling or patient interaction issues; and (12) Track office keys and other office property.

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested Additional information:Salary: 45Frequency: Per hour Employment type: Full-time

_*This role requires travel to the Denver, CO area 1-2 times per quarter._ The Account Manager Data Consultant serves as a dedicated advisor to a prominent Denver, CO healthcare system. The role has two key components. One portion will function as an effective communicator, and solution-driven collaborator who works to strengthen the customer relationship. The second portion is identifying pain points and evaluating customer needs through data analysis and driving the development and implementation of data-driven solutions that enhance the customer experience. We seek an innovative, customer-focused professional who thrives in a dynamic environment, consistently seeking opportunities to deliver value and build long-lasting relationships through impactful data insights and operational excellence. Responsibilities _Financial contract/pricing management_ + Ensure the accuracy and reliability of customer data, including account demographics and pricing segments. + Collaborate with the Decision Support Team to update backend systems and maintain data integrity, enabling seamless support. + Manages a large IDN customer account portfolio which may require a consultative approach + Demonstrates deep customer expertise; collaborates with appropriate parties to identify the drivers leading to business success. + Perform monthly reconciliations, ensuring accuracy and consistency across all locations + Communication management, including the ability to manage communication of sensitive situations and/or information in a professional manner + Attention to detail. Polished written and verbal communication skills. _Issue Resolution_ + Validating and approving quarterly compliance. + Collaborate with internal teams to address and resolve backend issues affecting data accuracy, reporting or customer experience. + Identify and resolve customer issues efficiently and effectively, ensuring a positive customer experience by collaborating with subject matter experts to determine the root cause and implement lasting solutions. _Project Management_ + Coordinate with cross-functional teams, including the Decision Support Team, to implement and optimize reporting systems + Analytics and Reporting + Develops and executes self-driven projects to achieve measurable improvements by proactively addressing operational, technical, or process-related issues. _Create joint value for both Cardinal Health and the customer by:_ + Identifying savings opportunities, capturing data, analyzing data, reporting the savings achieved, and communicating to the customer with actionable insights. + Analysis of Cardinal Health and customer data to track and sustain continuous improvement for initiatives + Design, maintain, and enhance custom reports and Tableau dashboards for use by stakeholders, incorporating feedback to improve data visualization. + Support Quarterly Business Reviews with tailored reporting tools and data-driven insights. Qualifications + Required: Prior experience executing business presentations to a customer through video or in person. + Required: Proficient in Excel (view lookup, pivot tables, etc) and familiarity with Tableau. + Required: Willingness to travel 1-2 times per quarter to the Denver, CO area. + Knowledge of pharmaceutical distribution, contracts, supply chain, and pharmacy solutions is preferred. + Attention to detail. Polished verbal and written communication skills. Anticipated pay range: $66,500 - $99,645 Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with my FlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 4/30/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Description We are offering an exciting opportunity for a Billing Manager/Office Manager in Wilmington, Delaware. This role is crucial to our operations in the healthcare industry. The selected candidate will be instrumental in managing our dental office's front desk and billing processes. Key responsibilities: - Accurately process patient claims and predeterminations to insurance companies - Responsibly handle scheduling of appointments for both new and existing dental patients using SoftDent - Timely respond to emails and client inquiries - Efficiently answer phone calls and respond to voicemails - Maintain and organize patient medical records in a systematic manner - Collect estimated co-payments and diligently follow up on existing balances - Explain treatment plans to patients in an understandable manner - Verify insurance coverage details and keep them updated - Maintain up-to-date insurance bluebooks - Post insurance payments and manage outstanding insurance balances through EFT, virtual card payment, and checks - Annually re-credential to stay in-network with current insurance plans. Requirements The ideal Billing Manager/Office Manager will preferably have a Associates/Bachelors degree in Accounting/Finance/Business Administration. Other requirements for the Billing Manager/Office Manager role include and are not limited to: · 2+ years of medical billing and credentialing experience · SoftDent software experience preferred · Demonstrated experience in follow-up and collections · Strong proficiency in Microsoft Office Excel and PowerPoint For more information on this Billing Manager/Office Manager position and other full time accounting and finance opportunities, please contact us at 302.985.5183 and reference JO#00800-0013173658. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .

Floor Coverings International is the #1 mobile flooring company in North America. With over 225 locations across the United States and Canada, our unique shop-at-home model allows customers to get perfect new floors without leaving their home. Our 400,000+ customers give us an average of 4.8-star ratings. As a leader in our Delaware office, you are key to the growth and expansion of the Floor Coverings International brand on the DelMarVa Peninsula. Your success will allow for more proposals to be written, lead the scheduling and installation of projects, assist with marketing efforts, and help maintain clean financials. This is a career growth-focused position, with an opportunity for the right candidate to advance toward General Manager, Sales Management, or Production Management tracks! Core Values: 1. Deliver what you promise. 2. Respect the individual. 3. Have pride in what you do. 4. Be open-minded to possibilities and practice continuous improvement. 5. Engage in the community and make it fun! Key Responsibilities: Customer Management * Develop trust with customers by living our Core Values all day and every day. * Creating raving fans by providing extra mile service * As soon as possible, convert leads to appointments by scheduling appointments for the sales team. * Follow up on open proposals as needed. * Keep show room and office organized and presentable. * Assist in development, management & delivery of local marketing tactics. * Resolve customer conflicts. Marketing * Ensure customers feel cared for by having pride in what you do - providing extra mile service by going above and beyond expectations. * Strengthen emotional connections with customers and the community by engaging in the community and making it fun! * Support and participate in home shows. * Support and implement local marketing efforts as needed. Operations (Production) * Meet with sales staff weekly to discuss recent sales and review customer expectations and product orders. * Order all products needed for jobs accurately and follow up on delivery. * Schedule the job to meet the schedule of customer and installers. * Communicate with installers and customers on start dates and times. * Update the customer with ongoing details of installation and job progress. * Discuss and obtain written permission for any changes in contracted work. * Confirm scope of work and compensation with installers prior to start of job. * Update Salesforce/production board daily with status of job and upcoming schedule. Financials * As a job is landed and produced, complete the job costing form with the pertinent details. * Accurately update QuickBooks daily for all income and expenses. * Track, prepare and manage timely payment of business-related expenses. Continuous Improvement * Attend weekly meetings with Franchise Owner at scheduled time. * Submit GS&R Prep form weekly via email. * Work weekly and monthly to meet goals. * Be available to attend training seminars at owner's discretion. * Make decisions and act in accordance with Floor Coverings Internationals core values and mission. Qualifications: * Excellent customer service skills * Strong communication skills, particularly over the phone. * Organized, detail oriented, and able to multi-task. * Experienced in bookkeeping using QuickBooks is a plus. * Able to work independently without supervision. Job Details & Perks: * No experience required but 1-3 years of experience is preferred. * Paid training provided. * Full-time * Annual company convention (determined by owner and local structure goals) * Use of the Mobile Showroom for work appointments when available (insurance and gas covered by the company).

Join Our Team - Experienced Automotive Business Office Roles Dealership Experience Required - Top Pay - Competitive Benefits Package Positions Available: Accounting, Deal Clerk, Title Clerk, Automotive Assistant Office Manager The Hertrich Family of Dealerships is seeking motivated, experienced individuals to join our growing administrative team. Representing 24 dealerships, 13 collision centers, and 19 automotive brands across the Delmarva Peninsula, we are a proud family-owned business committed to excellence. For three generations, the Hertrich family has supported over 90 local organizations and charities, building a reputation for integrity and high performance. Why Join Us? * Competitive Pay Plans * Comprehensive Medical Insurance for you and your family * Dental, Vision, Accident, Cancer, and Life Insurance * Short- and Long-Term Disability options * Paid Time Off (Vacation, Holidays, Personal/Sick Days) * 401K with Employer Match * Employee Purchase Discounts If you're a passionate and driven individual looking to advance in the automotive industry, we want to hear from you! Ideal Candidate Qualifications: * Minimum 3 years of automotive dealership experience (Accounting, Deal Clerk, Title Clerk, or Office Manager) * Proven leadership and coaching skills * Strong organizational skills with the ability to multitask in a fast-paced, high-pressure environment * Excellent communication skills (both written and verbal) * Ability to manage and lead a team while maintaining focus under pressure * Proficient in Microsoft Office, dealer management software (Dealer Track is a plus), and general computer skills * High School Diploma/GED required, college degree a plus Key Responsibilities: * Ensure compliance with policies related to financial transactions and office procedures * Maintain accounts payable/receivables * Provide backup support for all office positions as needed * Oversee title work, accounting, HR, benefits, and office functions * Perform other duties as assigned Join Our World-Class Team! We are committed to a culture where people are our priority. Hertrich is proud to be an equal-opportunity employer and supports a drug-free workplace. We celebrate diversity and are dedicated to creating an inclusive environment where all employees can thrive and grow. If you have a passion for the automotive industry and want to be part of a growing company with unlimited career potential, apply today!

Restoration Company in Bear, DE looking for an Experienced Office Manager! Must have 5+ years of experience in office management. Must have experience within the following trades: HVAC, plumbing, electrical, construction, and/or service industry. Full Time Temp-to-Hire! As the Office Manager, you will be responsible for hiring, managing, training, assisting and motivating the office team. You will participate in daily office functions, oversee some aspects of accounting, most administrative activities, and always ensure customer satisfaction. Key Responsibilities Oversee day-to-day office operations, ensuring efficiency and productivity. Participate in day to day activities each day to ensure each team member stays on track. Manage administrative tasks, including billing, accounts receivables, scheduling, correspondence, and record keeping. Coordinate and maintain office supplies, equipment, and inventory. Support other management in implementing policies and procedures tailored to the restoration industry. Leverage your knowledge of restoration processes to assist with project coordination and client communication. Provide support to team members with heavier work loads, ensuring their success and maintaining project timelines. Familiarity with Xactimate software to assist with estimating and invoicing processes is beneficial. Assist with HR functions, such as employee onboarding, timekeeping, and performance evaluations, specifically within the restoration context. Collaborate with other departments to facilitate communication and streamline processes related to restoration projects. Prepare and analyze reports, presentations, and data specific to the restoration industry. Ensure compliance with relevant regulations and industry best practices. Foster a positive and inclusive office culture, understanding the unique challenges and nuances of the restoration industry. Position Requirements 5+ year(s) of office management, accounting, HR, or customer service management experience within the service or restoration industry. Excellent organizational and multitasking abilities, specifically within the context of restoration projects. Experience in building a strong team with tangible leadership skills. Strong attention to detail and problem-solving skills related to restoration operations. Demonstrated ability to work in a fast-paced, team-oriented office environment. Outstanding communication and interpersonal skills, with a deep understanding of client and project coordination within restoration. Proficient in Microsoft Office Suite and other office management software commonly used in the restoration industry and QuickBooks . Ability to learn new software, including proprietary software and Xactimate estimating software preferred. Ability to work independently and collaboratively in a team environment, with an understanding of the dynamic nature of restoration projects. High level of integrity and confidentiality, recognizing the sensitivity of restoration work. College degree preferred. Ability to successfully complete a background check and pass drug testing. Hours 40 hours/week, flexible to work overtime when required. Vary between 7 a.m. and 7 p.m., as business demands. This is a role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Experience: QuickBooks: 2 years (Required) Accounts Payable: 2 years (Required) Accounts Receivable: 2 years (Required) Human Resources: 2 years (Required) Microsoft Office: 2 years (Required) Office management: 5 years (Required) License/Certification: Driver's License (Required) Work Location: In person

Job Details ENT & Allergy of Delaware - 700 Prides Crossing - NEWARK, DE Full Time None Billing & CodingDescription Join our team where Healthcare is reimagined! We are looking for a Billing Manager to join our team. We are an established practice that is continually growing. Work with our well-respected group that has been serving the community for many years. Whether starting your career or looking to share your knowledge with others, we are the place for you! What makes us different? While working at our Company, you will enjoy great perks, such as a great Monday thru Friday work schedule (no weekends), an excellent benefits package, and PTO. We strive to maintain an environment where our employees can grow and further their skills and careers while being a part of a strong team. Responsibilities: Manage and oversee billing and coding functions for the multisite physician practice. Supervise billing and coding staff, evaluate staff performance, and provide training to ensure compliance with billing guidelines and policies. Monitor patient accounts, resolve billing issues in a timely manner, and follow up on unpaid accounts. Manage the revenue cycle, including charge capture, claims submission, denial management, and collections. Develop and implement billing policies and procedures to improve efficiency, accuracy, and revenue. Keep up to date with billing and coding regulations and reimbursement changes. Collaborate with the team to maintain timely and accurate financial reporting. Conduct regular audits to ensure compliance with billing guidelines and regulations. Provide excellent customer service to patients, insurance companies, and third-party payers regarding billing issues. Work with CAO to build master allowable SS to include top 50 codes. Update as needed and publish to the department. Direction and oversight of HBS patient A/R process Learn ENT and Allergy terminology and exhibit an understanding of the terminology and the codes applied to the procedures and diagnoses. Qualifications: Bachelor's degree in healthcare administration, business, or related field. 5+ years of medical billing and coding experience. 3+ years of supervisory experience in a medical billing department. Strong understanding of medical billing and coding standards and regulations. Experience with revenue cycle management, charge capture, claims processing, denial management, and collections. Excellent communication and customer service skills. Detail-oriented with strong analytical and problem-solving skills. Proficient in Microsoft Office, Electronic Medical Records (EMR) systems, and billing software. Certified Professional Coder (CPC) or Certified Medical Coder (CMC) preferred. Preference for experience in ENT or Allergy terminology We are committed to a diverse and inclusive workplace. The Company is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or another legally protected status.

Coreten Fitness PM Front Desk Hours: Mon-Fri 2pm to 7pm Compensation- Minimum wage + membership Job Purpose As the point person who greets all incoming members, guests, vendors and staff, the Front Desk Associate is responsible for creating a positive impression on everyone entering the facility or contacting the facility by phone. This position reports to the General Manager. Duties & Responsibilities Must provide an elevated level of customer service including greeting and checking in members and guests cheerfully. Professionally answering the telephones; taking messages accurately and in a timely manner. Performing general clerical and filing duties as necessary including typing, maintaining of files, correspondence, and related materials. Touring potential members in the absence of the General Manager and/or the availability of the fitness staff. Entering new member information to database and issuing member key tags. In the absence of the General Manager completing membership agreements and all associated paperwork with new and renewing members. Upkeep of the facility which at times entails vacuuming, wiping equipment, cleaning and sanitizing doors, windows, mirrors, and locker rooms as well as keeping the front desk area neat, clean, and organized. Assisting the General Manager in various duties, including outdoor/offsite fitness events. Opening and closing the register (POS); Handling monetary transactions. Preparing and properly recording daily deposits and transactions. Must check delinquent accounts daily and contact clients for payments and/ or to update expired credit cards. Responsible for making and confirming personal training appointments and group fit classes. Knowledge and consistency of the daily operation of the Fitness Center and its rules, regulations, policies, and procedures, as well as Covid-19 safety and sanitation practices. Keeping current on policies, procedures, specials, deadlines, changes, etc. Keeping employees informed of current information by consistently updating memo books and notating all client accounts. Identifying problems and developing recommendations for resolution. Must always maintain confidentiality and respect the privacy of all guests and staff. All other duties as required. Qualifications Must be able to work in a fast-paced environment with demonstrated ability to handle and prioritize multiple tasks and demands, while maintaining a cheerful attitude. Flexibility in response to unexpected changes in work assignments. Must be able to effectively interact and communicate with individuals at all levels of the organization and members. Proficiency in computer skills including Word, Excel, Outlook, PowerPoint, and general knowledge of social media. Education High School Diploma or equivalent. Experience Proficiency with Microsoft Office Suite and general computer aptitude Word Processing skills Familiarity of exercise equipment and fitness/wellness services (preferred) Physical Requirements Frequent walking, standing, lifting, bending, and sitting. Regular lifting of moderate to heavy weights. Regular operation of office equipment including computer, phone, printer, etc. Direct Reports None. Statement of Notices Equal Employment Opportunity BPG Real Estate Services, LLC, provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, gender, marital status, sexual orientation, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function. Americans with Disability Act Applicants as well as associates who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. Applicants as well as associates are encouraged to meet with Human Resources as the organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law. Job Requirements The above statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of the position. Other duties may be assigned. The Company may change the specific job duties with or without prior notice based on the needs of the company.

As the Front Desk Supervisor, you will manage the performance of the guest service specialists, guest service agents, and monitor the front desk/PBX operations. Report, as directed, any observed deviations to established standards and review and adjust staffing daily to ensure optimum staffing levels. Manage administrative functions in accordance with established standards. Ensure efficient Guest registration, check out and telephone service. Direct and train Guest Service staff and operators. Assist in on-going training and recruitment. Create weekly schedules and maintain them through changes. Essential Functions: Employee must be in uniform daily, including name tag properly displayed, and properly groomed per hotel standards. Observes performance and encourages improvement. Assists in interviews and selection, trains, supervise, evaluates, counsels, and administers disciplinary procedures for front office staff. Monitors special requests and oversees rate changes and room moves. Works closely with Housekeeping to ensure daily services and turn of rooms is done efficiently. As well as follow up on any guest request items and lost and found. Resolves Guest concerns and implements resolutions by using discretion and judgment. Review daily business levels, anticipate critical situations and assist in planning effective solutions to best expedite these situations. Inspect grooming and attire of staff; rectify all deficiencies. Constantly monitor staff performance and ensure that all procedures are carried out according to departmental standards. Monitor staff's interaction with Guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel. Observe Guest reactions and confer frequently with staff to ensure Guest satisfaction. Anticipate Guests' needs, respond promptly and acknowledge all Guests. Knowledgeable about entire property, including all scheduled activities, group functions, food and beverage outlets, entertainment and hours of operation of all activities, events and outlets. Adhere to hotel requirements for Guest/employee accidents or injuries. Exhibit a friendly, helpful and courteous manner when dealing with Guests or fellow employees. First point of contact for Front desk agents/ help or callouts. Physical Requirements Front desk Supervisor must be able to stand for long periods of time. A front desk Supervisor must be able to lift or push up to 50 pounds on occasion. Working Environment: Front desks, and lobby areas. 10am - 6pm Equal Employment Opportunity Statement: Hotel Bethany Beach is an Equal Opportunity Employer. We are committed to a policy of equal employment opportunity for all individuals, and we prohibit discrimination based on race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, or any other characteristic protected by federal, state, or local law. We value diversity and are committed to creating an inclusive environment for all employees.

ABOUT THE ROLE Compensation Range: Base = $40,000.00 - $60,000.00 per year + commissions The Key Business Manager operates as an entrepreneur that partners with REICO to oversee a portfolio of assigned customers, develop new business from existing clients and sell REICO products and services that offer turnkey solutions for kitchens, baths, home offices, home entertainment centers, hutches, wet bars, outdoor kitchens and many other room application. The ideal candidate will spend up to 60% on the road driving sales with local builders, contractors, and property management companies. In this role, you will liaise with cross-functional internal teams (including Project Coordinator and Designer) to improve the entire customer experience and meet ambitious individual and team-wide sales quotas. Requirements: General / Outside Sales experience Experience building & maintaining sales territory Account management experience Kitchen & Bath design and remodel experience Ability to focus on tasks and put in extra effort when necessary Positive attitude and team collaboration is a must. Proven time management skills Strong attention to detail Strong interpersonal skills and verbal and written communication skills. Benefits: Cell phone allowance Mileage reimbursement Salary + Commission Employee discount Paid time off Medical, Vision and Dental 401K Match Referral Bonus

Block Party Hotels, located in the heart of vibrant Dewey Beach, is just steps from the Atlantic Ocean and close to all the fantastic restaurants, bars, and attractions in Dewey Beach and nearby Rehoboth Beach. Known for our motto, “To Each Their Beach,” we offer two prime properties that deliver unforgettable experiences on the same stunning shore. Our collection of signature hotels blends local charm, sunny service, and modern amenities to create moments our guests will treasure. Currently, Block Party Hotels is looking for a Front Desk Manager that will be responsible for ensuring smooth and efficient operations at the front desk area of the hotel, ensuring exceptional guest service and smooth check-in/check-out processes. They will lead a team of front desk staff, providing guidance, training, and support to maintain high standards of performance. This is your opportunity to join TBC Hotels , a forward-thinking, innovative hospitality company, and take your career to the next level. Don't miss your chance to be part of an exciting, dynamic team in one of Delaware's most iconic beach destinations. Requirements Key responsibilities include managing reservations, addressing guest inquiries and concerns, and coordinating with other hotel departments to meet guest needs. The Front Desk Manager also handles administrative tasks such as record-keeping, reporting, and cash management. With a customer-focused approach and strong leadership skills, they play a vital role in creating a positive guest experience and maintaining the hotel's reputation for excellence. Duties/Responsibilities: Greet guests upon arrival and ensure a smooth check-in process. Handle guest inquiries, requests, and complaints promptly and professionally. Provide information about hotel facilities, services, and local attractions. Anticipate guest needs and preferences to provide personalized service. Handle special requests and VIP accommodations with attention to detail and discretion. Oversee the reservation system to ensure accurate bookings and availability. Process cancellations, modifications, and no-shows in accordance with hotel policies. Prepare daily reports on occupancy, revenue, and other relevant metrics. Manage cash transactions and ensure proper accounting procedures are followed. Handle billing and invoicing for guest services. Ensure compliance with hotel safety and security policies and procedures. Handle emergency situations calmly and effectively, following established protocols. Monitor surveillance systems and enforce access control measures. Monitor room rates, occupancy levels, and revenue trends to maximize profitability. Implement strategies to optimize room revenue, such as upselling and rate adjustments. Work closely with the sales and marketing team to promote special packages and discounts. Conduct regular inspections of front desk operations to ensure adherence to quality standards. Identify areas for improvement and implement corrective measures as needed. Solicit guest feedback and reviews to assess satisfaction levels and address any issues promptly. Train, supervise, and evaluate front desk staff to ensure high-quality customer service. Schedule front desk personnel to cover shifts efficiently while maintaining appropriate staffing levels. Motivate and coach staff to achieve performance goals and uphold service standards. Develop and deliver training programs for front desk staff to enhance their skills and knowledge. Provide ongoing coaching and support to help staff members excel in their roles. Foster open communication and teamwork among front desk staff and other hotel departments. Collaborate with housekeeping, maintenance, and other teams to address guest needs and maintain property upkeep. Communicate effectively with management and staff to ensure alignment with organizational goals and objectives. Perform other duties as requested by management. Supervisory Responsibilities: Train, supervise, and evaluate front desk staff to ensure high-quality customer service. Schedule front desk personnel to cover shifts efficiently while maintaining appropriate staffing levels. Motivate and coach staff to achieve performance goals and uphold service standards. Required Skills/Abilities: Exceptional interpersonal skills with the ability to interact effectively with guests from diverse backgrounds. Strong communication skills, both verbal and written, to convey information clearly and courteously. Empathy and patience to address guest concerns and resolve conflicts with professionalism and tact. Proactive approach to anticipating guest needs and providing personalized service to enhance the overall experience. Strong leadership abilities to inspire, motivate, and guide front desk staff toward achieving common goals. Effective delegation skills to assign tasks and responsibilities to team members based on their strengths and abilities. Decision-making and problem-solving skills to address operational challenges and make sound judgments in various situations. Time management and organizational skills to prioritize tasks, meet deadlines, and maintain efficiency in a fast-paced environment. Ability to handle multiple tasks simultaneously while maintaining composure and professionalism. Flexibility to adapt to changing priorities, guest demands, and unexpected situations in a dynamic hospitality environment. Education and Experience: High School graduate or G.E.D. equivalent required. Hospitality Management Degree preferred. One to three years of previous working experience as a Front Desk Agent or Guest Services Representative required. One to three years of Supervisory or Management Experience preferred to include but not limited to: experience managing a team, delegating tasks, providing leadership, and handling personnel issues. Proficiency in using computer systems and software, including property management systems (PMS) and Microsoft Office Suite. Basic knowledge of accounting principles and cash handling procedures to manage transactions and reconcile discrepancies accurately. Understanding of hospitality industry trends, standards, and best practices to deliver a superior guest experience and stay competitive in the market. WHO WE ARE TBC Hotels has a history of building long-lasting and meaningful relationships with associates, guests, partners and the community. The core values of TBC Hotels include not only relationships, but also integrity, legacy, entrepreneurial spirit and hospitality. Having the confidence to do the right thing in every transaction, maintaining the values and identity imparted by TBC Hotels, capitalizing on opportunities, and being intentional about our actions are critical to who we are and how we operate.

Floor Coverings International is the #1 mobile flooring company in North America. With over 275 locations across the United States and Canada, our unique shop-at-home model allows customers to get perfect new floors without leaving their home. Our 400,000+ customers give us an average of 4.8-star rating. As a member of the office staff at Floor Coverings International, you are key to the growth and expansion of the local franchise. Your success will allow for more proposals to be written, lead the scheduling and installation of projects, assist with marketing efforts, and help maintain clean financials. Core Values: 1. Deliver what you promise. 2. Respect the individual. 3. Have pride in what you do. 4. Be open-minded to possibilities and practice continuous improvement. 5. Engage in the community and make it fun! Key Responsibilities: Customer Management * Develop trust with customers by living our Core Values all day and every day. * Creating raving fans by providing extra mile service * As soon as possible, convert leads to appointments by scheduling appointments for the sales team. * Follow up on open proposals as needed. * Keep show room and office organized and presentable. * Assist in development, management & delivery of local marketing tactics. * Resolve customer conflicts. Marketing * Ensure customers feel cared for by having pride in what you do - providing extra mile service by going above and beyond expectations. * Strengthen emotional connections with customers and the community by engaging in the community and making it fun! * Support and participate in home shows. * Support and implement local marketing efforts as needed. Operations (Production) * Meet with sales staff weekly to discuss recent sales and review customer expectations and product orders. * Order all products needed for jobs accurately and follow up on delivery. * Schedule the job to meet the schedule of customer and installers. * Communicate with installers and customers on start dates and times. * Update the customer with ongoing details of installation and job progress. * Discuss and obtain written permission for any changes in contracted work. * Confirm scope of work and compensation with installers prior to start of job. * Update Salesforce/production board daily with status of job and upcoming schedule. Financials * As a job is landed and produced, complete the job costing form with the pertinent details. * Accurately update QuickBooks daily for all income and expenses. * Track, prepare and manage timely payment of business-related expenses. Continuous Improvement * Attend weekly meetings with Franchise Owner at scheduled time. * Submit GS&R Prep form weekly via email. * Work weekly and monthly to meet goals. * Be available to attend training seminars at owner's discretion. * Make decisions and act in accordance with Floor Coverings Internationals core values and mission. Qualifications: * Excellent customer service skills * Strong communication skills, particularly over the phone. * Organized, detail oriented, and able to multi-task. * Experienced in bookkeeping using QuickBooks is a plus. * Able to work independently without supervision. Job Details & Perks: * No experience required but 1-3 years of experience is preferred. * Paid training provided. * Full-time * Annual company convention (determined by owner and local structure goals) * Use of the Mobile Showroom for work appointments when available (insurance and gas covered by the company). Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun - we are the company for you! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.

Join Our Team - Experienced Automotive Business Office Roles Dealership Experience Required - Top Pay - Competitive Benefits Package Positions Available: Accounting, Deal Clerk, Title Clerk, Automotive Assistant Office Manager The Hertrich Family of Dealerships is seeking motivated, experienced individuals to join our growing administrative team. Representing 24 dealerships, 13 collision centers, and 19 automotive brands across the Delmarva Peninsula, we are a proud family-owned business committed to excellence. For three generations, the Hertrich family has supported over 90 local organizations and charities, building a reputation for integrity and high performance. Why Join Us? * Competitive Pay Plans * Comprehensive Medical Insurance for you and your family * Dental, Vision, Accident, Cancer, and Life Insurance * Short- and Long-Term Disability options * Paid Time Off (Vacation, Holidays, Personal/Sick Days) * 401K with Employer Match * Employee Purchase Discounts If you're a passionate and driven individual looking to advance in the automotive industry, we want to hear from you! Ideal Candidate Qualifications: * Minimum 3 years of automotive dealership experience (Accounting, Deal Clerk, Title Clerk, or Office Manager) * Proven leadership and coaching skills * Strong organizational skills with the ability to multitask in a fast-paced, high-pressure environment * Excellent communication skills (both written and verbal) * Ability to manage and lead a team while maintaining focus under pressure * Proficient in Microsoft Office, dealer management software (Dealer Track is a plus), and general computer skills * High School Diploma/GED required, college degree a plus Key Responsibilities: * Ensure compliance with policies related to financial transactions and office procedures * Maintain accounts payable/receivables * Provide backup support for all office positions as needed * Oversee title work, accounting, HR, benefits, and office functions * Perform other duties as assigned Join Our World-Class Team! We are committed to a culture where people are our priority. Hertrich is proud to be an equal-opportunity employer and supports a drug-free workplace. We celebrate diversity and are dedicated to creating an inclusive environment where all employees can thrive and grow. If you have a passion for the automotive industry and want to be part of a growing company with unlimited career potential, apply today!

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **_Responsibilities_** The Case Manager supports patient access to therapy through Reimbursement Support Services in accordance with the program business rules and HIPAA regulations. This position is responsible for guiding the healthcare providers through the various process steps in support of their patient's journey to therapy. These steps include patient referral intake, investigating all patient health insurance benefits, identifying & initiating prior authorization and step therapy reviews, proactively following up with various partners including the insurance payers, specialty pharmacies, support organizations, and the patient/physician to facilitate coverage and delivery of product in a timely manner. + Must demonstrate efficiency and strong organizational skill + Mediate effective resolution for complex payer/pharmacy issues toward a positive outcome to de-escalate + Proactive follow-up with various contacts to ensure patient access to therapy + Call interactions are primarily outbound: Must demonstrate superior customer support talents that remain in compliance with standard call quality expectations. + Must communicate clearly and effectively in both a written and verbal format + Must meet the daily task and benefit investigation goals associated with a high enrollment volume/low patient interaction program. **_Qualifications_** + High School Diploma or GED preferred + 3-6 years experience in related field preferred + 1-2 years experience conducting and documenting patient health insurance benefit investigations, prior authorizations, and appeals, preferred + Knowledge of Medicare, Medicaid and Commercially insured payer common practices and policies, preferred + Critical and creative thinking, preferred + Knowledge of the Health Insurance Market Place and the Affordable Care Act preferred + Knowledge of Medical/Pharmacy billing and coding is preferred + Important to have a strong attention to detail **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments **TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CT the first week of employment. Attendance is mandatory. This position is full-time (40 hours/week). **Employees are required to have flexibility to work a scheduled shift of 7am-7pm CT.** **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. **Dial-up, satellite, WIFI, Cellular connections are NOT acceptable** . Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $21.50 per hour - $30.65 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 05/04/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Floor Coverings International is the #1 mobile flooring company in North America. With over 275 locations across the United States and Canada, our unique shop-at-home model allows customers to get perfect new floors without leaving their home. Our 400,000+ customers give us an average of 4.8-star rating. As a member of the office staff at Floor Coverings International, you are key to the growth and expansion of the local franchise. Your success will allow for more proposals to be written, lead the scheduling and installation of projects, assist with marketing efforts, and help maintain clean financials. Core Values: 1. Deliver what you promise. 2. Respect the individual. 3. Have pride in what you do. 4. Be open-minded to possibilities and practice continuous improvement. 5. Engage in the community and make it fun! Key Responsibilities: Customer Management Develop trust with customers by living our Core Values all day and every day. Creating raving fans by providing extra mile service As soon as possible, convert leads to appointments by scheduling appointments for the sales team. Follow up on open proposals as needed. Keep show room and office organized and presentable. Assist in development, management & delivery of local marketing tactics. Resolve customer conflicts. Marketing • Ensure customers feel cared for by having pride in what you do - providing extra mile service by going above and beyond expectations. • Strengthen emotional connections with customers and the community by engaging in the community and making it fun! • Support and participate in home shows. • Support and implement local marketing efforts as needed. Operations (Production) Meet with sales staff weekly to discuss recent sales and review customer expectations and product orders. Order all products needed for jobs accurately and follow up on delivery. Schedule the job to meet the schedule of customer and installers. Communicate with installers and customers on start dates and times. Update the customer with ongoing details of installation and job progress. Discuss and obtain written permission for any changes in contracted work. Confirm scope of work and compensation with installers prior to start of job. Update Salesforce/production board daily with status of job and upcoming schedule. Financials As a job is landed and produced, complete the job costing form with the pertinent details. Accurately update QuickBooks daily for all income and expenses. Track, prepare and manage timely payment of business-related expenses. Continuous Improvement Attend weekly meetings with Franchise Owner at scheduled time. Submit GS&R Prep form weekly via email. Work weekly and monthly to meet goals. Be available to attend training seminars at owner's discretion. Make decisions and act in accordance with Floor Coverings Internationals core values and mission. Qualifications: Excellent customer service skills Strong communication skills, particularly over the phone. Organized, detail oriented, and able to multi-task. Experienced in bookkeeping using QuickBooks is a plus. Able to work independently without supervision. Job Details & Perks: No experience required but 1-3 years of experience is preferred. Paid training provided. Full-time Annual company convention (determined by owner and local structure goals) Use of the Mobile Showroom for work appointments when available (insurance and gas covered by the company). Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun - we are the company for you! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.

Automotive Sales Manager - Sales Manager - Desk Manager "Dealership Experience a MUST - TOP PAY - Aggressive Benefits Package - Apply Now." The Hertrich Family of Automobile Dealerships seeks motivated full time Automotive Sales Manager / Desk Manager to join our World Class Sales and Management Team. Are you a proven leader and a take-charge individual who will drive business and lead our World Class team? Do you thrive in a fast-paced environment where you have exciting career opportunities and unlimited income potential? Do you have a passion for the Automotive Industry? Are you an enthusiastic Sales Manager/Desk Manager who wants to work for a mission driven company? Then our Company is the Right fit for you! Hertrich is looking for a leader who is motivated to succeed and intent on providing great customer service and maximizing profitability on each and every deal! Hertrich is a family-owned and operated organization with a strong financial foundation. We offer career stability and exciting opportunities for advancement. Become a member of a winning organization where you have the opportunity to lead and energize a team to increase market share and achieve targeted unit sales and profit margins. The Hertrich Family of Dealerships is on the lookout for awesome candidates to join our growing team. We're proud to represent 24 separate dealerships, 13 Collision Centers, and 19 Automotive Brands across the Delmarva peninsula and beyond! For three generations, the Hertrich Family has dedicated themselves to the communities we serve, supporting over 90 local organizations and charities. We are a world-class team with a dynamic, entrepreneurial culture; we win with integrity, hold ourselves accountable, and aren't satisfied with "just good enough". We aim for excellence and work together to achieve it in everything we do. If you're a dedicated, innovative, and enthusiastic person, we invite you to apply for one of the many exciting positions we have available. Hertrich Family offers our Sales Manager / Desk Manager: Extremely Competitive Salaries Great Benefits, including: Medical, Dental, Vision, Disability, & Life Plans Paid Vacation Paid Holidays Personal Days 401K Plan with Employer Match Employee Purchase Discounts Management Incentives Great Work Environment! Auto Sales Manager / Desk Manager Duties: Train, develop, and motivate a professional sales force Develop a creative and successful strategy for every sale Ensure that every Customer is completely satisfied with the entire purchase experience Ensure that all deals, paperwork, and data are completed according to Hertrich standards Maximize profitability on each and every deal Back up Finance Manager duties as needed Perform other duties as assigned by the General Manager Automotive Sales Manager / Desk Managers Qualifications: Minimum of three years successful Automotive Sales Management Experience as a successful Finance Manager preferred A strong work ethic with the ability to achieve desired results Strong Leadership Skills Be assertive and knowledgeable in dealership sales operations Be results-driven, highly energized and self-motivated Used car buying/appraising experience a PLUS Auto Manufacturer Master Sales and/or Management Certifications a PLUS Must be available to work a flexible schedule including weekends High School Diploma/ GED required. College degree a PLUS "We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce; therefore, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Hertrich is also committed to providing a drug-free workplace. Hertrich is an equal-opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all."

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **_Responsibilities_** The Case Manager supports patient access to therapy through Reimbursement Support Services in accordance with the program business rules and HIPAA regulations. This position is responsible for guiding the patient through the various process steps of their patient journey to therapy. These steps include patient referral intake, investigating all patient health insurance benefits (pharmacy and medical benefits), and proactively following up with various partners including the insurance payers, specialty pharmacies, support organizations, and the patient/physician to facilitate coverage and delivery of product in a timely manner. + First point of contact handling inbound calls, with ability to determine needs and provide one call resolution + Process enrollments via inbound fax, phone, and electronically. + Provide world-class service and receive inbound calls from patients, healthcare provider offices, SPs, and customers, striving for one-call resolution. + Mediate effective resolution for complex payer/pharmacy issues toward a positive outcome to de-escalate + Must meet the daily task and benefit investigation goals associated with a high enrollment volume/low patient interaction program. + Investigate and resolve patient/physician inquiries and concerns in a timely manner + Proactive follow-up with various contacts to ensure patient access to therapy + Demonstrate superior customer support talents + Prioritize multiple, concurrent assignments and work with a sense of urgency + Must communicate clearly and effectively in both a written and verbal format + Must demonstrate a superior willingness to help external and internal customers + Working alongside teammates to best support the needs of the patient population or will transfer caller to appropriate team member (when applicable) + Maintain accurate and detailed notations for every interaction using the appropriate database for the inquiry + Must self-audit intake activities to ensure accuracy and efficiency for the program + Make outbound calls to patient and/or provider to discuss any missing information as applicable + Assess patient's financial ability to afford therapy and provide hand on guidance to appropriate financial assistance + Documentation must be clear and accurate and stored in the appropriate sections of the database + Must track any payer/plan issues and report any changes, updates, or trends to management + Handle escalations and ensure proper communication of the resolution within required timeframe agreed upon by the client + Ability to effectively mediate situations in which parties are in disagreement to facilitate a positive outcome + Concurrently handle multiple outstanding issues and ensure all items are resolved in a timely manner to the satisfaction of all parties + Investigate and resolve patient/physician inquiries and concerns in a timely manner + Enter detailed information into company proprietary software while conversing via telephone + Place outbound phone calls for patient follow ups or confirmations + Proactively following up with various partners including the insurance payers, specialty pharmacies, support organizations, and the patient/physician to facilitate coverage and delivery of product in a timely manner. + Conducting initial assessments to understand patient /HCP needs and gather information to determine eligibility + Evaluating client needs and making appropriate referrals to relevant programs or services. + Collaborate with both internal and external teams, focusing on problem-solving and teamwork. + Cultivate innovation by consistently monitoring systems, processes, and potential care gaps, offering new ideas and solutions to elevate the support program. + Proactively document and share reimbursement and other knowledge with patient support program team members through resources, consultation for complex cases, and special projects as requested. + Consistently maintain and document accurate data, including insurance, coverage approvals, on-going coverage requirements, and all patient and provider interactions. + Gain and sustain proficiency in use of the manufacturer's CRM tool to document work and progress the patient journey. Consistently leverage CRM reporting tools and data analytics to make strategic decisions while prioritizing patient and customer needs, while tracking and communicating areas within the CRM where refinement would be beneficial. + Display high emotional intelligence and use professional communication to foster strong working relationships with colleagues both inside and outside the organization. + Provide caseload coverage outside of assigned duties as needed. + Ensure compliance with company and manufacturer policies. **_Qualifications_** + 3-6 years of experience, preferred + High School Diploma, GED or technical certification in related field or equivalent experience, preferred **_What is expected of you and others at this level_** + Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments + In-depth knowledge in technical or specialty area + Applies advanced skills to resolve complex problems independently + May modify process to resolve situations + Works independently within established procedures; may receive general guidance on new assignments + May provide general guidance or technical assistance to less experienced team members **TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CT, mandatory attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CT. **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $21.50 per hour - $30.70 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 05/10/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************