Office Manager Jobs in Decatur, IL

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  • Director of Family Office

    Busey 4.5company rating

    Office Manager Job 40 miles from Decatur

    WHAT YOU'LL DO As an Executive within Busey Wealth Management's Family Office, you will work with high-net-worth clients to provide ongoing strategy development and monitoring towards these objectives. This includes data-gathering, analysis, planning, assessment, reporting, administration, and other services as needed for Busey's future and existing Family Office clients. With service excellence at the forefront, the Associate will also partner in providing tax minimization and cash flow strategies. This position will report to the President for Busey Wealth Management. Additional Duties: Management and assistance for Busey Bank's centralized Family Office business model, which is regionally implemented. Development of income statements for multi-generational families and in conjunction with the Tax team, the development of income tax strategies. Efficiently manage and streamline various responsibilities and data pertaining to Family Office operations, encompassing areas like investment management, taxation, philanthropic endeavors, insurance, real estate, trust administration, and more. Assisting in the creation of personal financial statements for multiple entities. Assisting with and optimizing annual charitable donations. Building, updating and presenting cash projections. Monitoring and executing ongoing financial planning tasks; overseeing and managing tax records for multiple entities. Oversight and responsibility for implementing the Busey Family office strategic initiative. Overseeing and cultivating relationships with clients in the Family Office sector. Support for the regionalized Family Office Relationship Managers in delivering the Family Office service model including: Creating, developing, and sustaining personalized Family Balance Sheets and Cash Flow Statements that encompass various asset types and income sources, empowering informed family and investment decisions. Development of unified reporting tools for multi-generational families. Defining Family Asset Allocations Collaborating with the Investment Team to establish suitable asset allocation strategies. Partnering with the Resources Team to decide on advanced estate planning strategies. WHAT YOU'LL BRING Knowledge of: Accounting methodologies. Excellent written and verbal communication skills with strong interpersonal skills. Strong analytical skills and the ability to make decisions with minimal direction. The life cycle, transactions, tax reporting and nature of private investments. Financial planning and wealth management; high-net-worth individuals and multi-generational families; broad personal financial background that ranges from estate planning to investments. Family and generational dynamics to facilitate effective communication with clients. Ability to: Bring a growth mindset to the position. Cash Optimization and Management. Be detail-oriented with excellent organizational skills. Read and understand legal documents and technical material. Create, implement, and review customized financial plans for clients. Responsiveness and a sense of urgency on advancing the family office client experience is a must. Scheduling meetings and coordinating with outside advisors (legal, tax, insurance). Provide periodic monthly updates on investments, cash flow, etc. Work within a strong team to manage projects, meet deadlines and bring results. Lead family members and fellow teammates through change. EDUCATION, TRAINING & STANDARDS OF PERFORMANCE Bachelor's degree in Finance, Accounting or related field required; CFP, CFA designation, or CPA preferred. A minimum of 5 years' experience in finance with direct experience in personal finance. Highly skilled in Excel and portfolio reporting software. Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment.
    $70k-93k yearly est. 60d+ ago
  • Senior Retail Team Manager (AL, Decatur)

    Five Star Breaktime Solutions

    Office Manager Job In Decatur, IL

    At Five Star Breaktime Solutions, the Retail Team Manager will be responsible for ensuring customer satisfaction by maintaining customer relationships, and resolving issues while also supervising Route Team Leaders and Retail Route Merchandisers to guarantee effective and efficient operations. Supervisory Responsibilities: Manage retail vending and market route operations for assigned client locations. Responsible for all interviewing, hiring, and training & development of retail employees as well as planning and assigning responsibilities to Merchandisers. Manages time off of Merchandisers to ensure efficiency of operation for service obligations. Addressing and resolving customer complaints per company guidelines. Directly responsible for the execution and compliance of all plan o grams, promotions, new and conversion market installations. Essential Duties & Responsibilities: Business client visitations to maintain good relations and respond to customer needs with the utmost sense of urgency and professionalism. Support sales activities to include: client presentations, grand opening events, trade shows, proforma development, and retail space design. Coordinates/executes retail installations, merchandising, and promotional activities in a professional and timely manner in new and existing accounts; performs retail location inspections and inventory audits to ensure company standards are met. Reviews financial reports daily/weekly to ensure client satisfaction, data integrity, targeted spoilage rates, accuracy of retail sales collections and control labor costs; ensures quality, cleanliness, merchandising, plan-o-gram compliance, customer service and company policies and programs are maintained. Maintain the retail operating system within accordance of program standards. Utilizes reports to determine proper replenishment, merchandising, and inventory level in established retail locations. Reviews service frequencies to assure maximum retail sales to foster customer satisfaction, schedules and modifies retail service structure to improve productivity and reduce labor costs. Collaborates with other Retail Team Managers to ensure maximum route efficiency and customer service and shares resources as available or needed. Able to perform all job duties assigned to merchandise specialists and warehouse personnel in support of retail operations. Stays current and abides by all parts of collective bargaining agreements, where applicable. Schedules regular meetings with merchandise service and attendant personnel, and fosters open lines of communication with direct reports; confers with other retail managers to coordinate activities of the operation and attend regular staff meetings to keep informed and updated about current developments related to our company. Individual needs to ensure the proper handling of perishable foods, inventory controls in the retail locations, pre-kit warehouse and trucks; as well as analyzing financial reports to determine profitability and opportunities to increase revenue with proper merchandising, product introduction, and promotional activities. Ensures a safe working environment and communicates company safely policies and goals to e
    $55k-115k yearly est. 4d ago
  • Customer Engagement Manager

    Dodge Construction Network

    Office Manager Job 39 miles from Decatur

    TheCustomerEngagementManageris a key member of our Go to Market organization responsible for educating and empowering ourexisting SMBcustomers to realize value through their partnership with Dodge. TheCustomerEngagementManagersupports the customer experience through proactive outreach and solution-oriented approaches providing value-based data, best practices, and insights to customers to improve retention and customer experience. This is a full-time position and reports directly to the Manager,CustomerSuccess. **_Preferred Location_** This is a remote, home-office role and candidates can be located anywhere in the continental United States. **_Travel Requirements_** Travel is less than 10% of the time and may be occasionally required for GTM or team meetings. **_Essential Functions_** + Build and maintain strong relationships with existing clients to understandtheirneeds, provide support and ensure customer satisfaction + Execute successfulcustomer engagementprogramthrough customer journey with intentional outbound touchpoints using customer health indicators and othersupporttools + Drive ongoing customer engagement through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Develop relationships with customers to uncover potential risk and overcome objections by reinforcing the value of the products they have purchased + Serve as the primary point of contact for customers, addressing their inquiries, resolving issues and driving value by using customer analytics and regular review of their accounts + Act as a customer advocate within the organization, ensuring that customer feedback, concerns, and needs are communicated effectively to relevant departments for prompt resolution and product improvements - wholly own the customer experience + Develop and execute strategic account plans forcustomers, focusing on objectives, tactics and timeliness to maximize growth and retention + Contact and secure upcoming renewals at least 120 days in advance of maturity date + Provide training and support to customers on using products or services effectively, utilizing methods such as product demonstrations, training sessions and/or assistance in creating and updating their profile or saved searches + Attain all KPIs designed to improve retention, including contact rate, churn, and renewal and retention ratios + Follow SOPs for all account interactions within standard CRM systems and other tools + Stay up to date of job, product, and industry-related training opportunities + Educate and empower clients to take full advantage of product features and updates, guiding them through transitions and helping them integrate changes into their daily operations + Leverage data and insights to identify adoption gaps and deliver targeted training, resources, or recommendations to improve engagement and retention **_Education Requirement_** + High School Diploma or GED + Bachelor's degree and/or combination of equivalent work experiencepreferred **_Required Experience, Knowledge and Skills_** + 2+ years of relevant sales, account management, or support experience supporting SaaS based software + Proficiency in desktop software programs (Word, Excel, PowerPoint) + Ability to learn SaaS products + Basic construction industry knowledge or ability to learn construction industry knowledge + Technical skills + Superior personal integrity and ownership of outcomes + Exceptional communication skills + Relationship building and client-centric skills + Ability to coach customers on best practices and uncover pain and solution + Empathetic small business growth mindset to identify meaningful opportunities for customers benefit **_Preferred Experience, Knowledge and Skills_** + Bilingual English/Spanish speaking skills + Working in a SaaS based environment + Previous CRM or order management experience **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge isthe catalyst for modern construction. **_Salary Disclosure_** _Base Salary range: $_ _55,000-$65,000 + monthly variable_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncappedcommissionsplans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the_** **_future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer._** **_We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people._** **_All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** _\#LI-Remote_ _\#LI-SB1_ _\#DE-Remote_
    $104k-162k yearly est. 43d ago
  • Business Office Manager

    Unique Homes & Lumber

    Office Manager Job 45 miles from Decatur

    Overview Villas of Holly Brook and Reflections Memory Care is a leading operator of assisted living, and memory care communities in 25 locations in Illinois, Indiana, and Florida. We are the residence of choice for more than 1,400 seniors, and the workplace of choice for more than 1,000 employees. We create vibrant communities where older adults can thrive and participate, know that their contributions are valued, and enjoy access to opportunities and support that help them continue making a difference in our world. Responsibilities •Assemble and maintain resident and employee files according to company standards and state regulations.•Make bank deposits in a timely fashion.•Provide assistance to home office to ensure that the monthly accounting close are accomplished in an accurate, complete and in a timely.•Maintain inventory and order office supplies.•Is knowledgeable of the programming of telephone system, computers, thermostat controls, alarm system, fire alarm, and nurse call system.•Maintain community roster of clients in compliance with state regulations. Maintain current listing of employee phone numbers.•Maintain current listing of critical service providers in the event of an emergency. Ensure all employees have crin1inal record clearance and on file.•Ensure that all documents used in the day-to-day operations are the correct version, and presents a positive image of the Community.•Ensure that there are adequate brochures and move-in packets ready for tours and admissions.•Maintain records of employee in-services. Qualifications •High school diploma or general education degree (GED) preferred•Experience as office manager in healthcare setting preferred.•High level of ability in effective and succinct communication, written, and oral with residents, families, staff, vendors and the general public.•Valid driver's license•Must have compassion for the desire to work with the elderly.•Must demonstrate the ability to work responsibly as a team member as well as an individual.•Working knowledge of computers including Excel, Word, and MS Office is required.•Ability to manage multiple priorities simultaneously.•Ability to follow through with complex and detailed projects to completion.•Must be able to perform duties and responsibilities (essential job functions), with or without reasonable accommodations Benefits Offered to full time staff •Medical, dental, vision insurance •Paid time off Accrue immediately! •Life Insurance paid by company •Short term Disability •Long term Disability •Accident Insurance •401k with match starting immediately upon hire Benefits for all staff •DailyPay © (Advanced pay product). Work today, Get paid tomorrow! •Discount meals while working -$3/meal
    $44k-65k yearly est. 10d ago
  • Billing Manager

    Hanson Professional Services 4.3company rating

    Office Manager Job 39 miles from Decatur

    The Billing Manager will lead the billing team's day-to-day operations, ensuring smooth billing processes and high-level service to internal and external stakeholders. This role requires effective collaboration with project managers and clients to maintain accurate billing records, support revenue recognition, and drive efficient accounts receivable management. Key Responsibilities Supervise and mentor the billing team, ensuring accurate invoice processing, revenue recognition, and AR management. Work closely with project teams to gather timely billing information and ensure accuracy. Foster strong relationships across departments to streamline billing processes and meet client needs. Collaborate with project managers to minimize bad debt and support collections. Lead team development, including hiring, coaching, and performance management. Contribute to the creation of KPIs and reporting metrics to drive financial performance. Prepare financial reports and conduct job cost analysis. Ensure compliance with audit requirements and assist with invoicing-related audits. Participate in corporate initiatives for system automation and process improvements. Qualifications Strong proficiency in Microsoft applications; experience with Microsoft Dynamics is a plus. Excellent communication skills, both verbal and written. Proven leadership and team management experience. Ability to collaborate with stakeholders at all levels. Education/Experience Bachelor's degree in accounting required. ERP experience required. CPA certification is a plus. 5+ years of relevant experience in billing or accounting. Additional Information Full-time, in-office position (Monday - Friday, 8 AM - 5 PM) based in Springfield, IL. Occasional travel and overtime may be required to meet project demands. Collaboration with remote colleagues in other offices is expected. This is a dynamic and growth-oriented role with significant opportunities to make an impact within Hanson. The salary range for this position is $90,000 to $110,000 per year. This position is eligible for annual discretionary bonuses. Salaries are based on years of experience and skillset. Benefits Our focus on people means we offer a generous benefits program to help you create a solid foundation for health and security throughout your career, including: Competitive compensation Performance bonuses 401(k) with matching contribution Employee Stock Ownership Plan Comprehensive health & well-being plans Financial wellness plans Work-life balance programs Want to know more? Visit our benefits page for all the details. Culture We understand that selecting a job is about more than the day-to-day tasks. It's important to feel like you belong and safe to grow and progress along your career path. You'll find that at Hanson. We have an inclusive, diverse workforce awaiting to connect with you and numerous opportunities to cultivate your career, including: Monthly educational webinars Leadership training Lunch & learn development sessions 24/7 access to thousands of skill-building courses Mentorship opportunities Award-winning internship program Employee recognition And so much more! As employers/governmental contractors, we comply with government regulations, including affirmative action responsibilities where they apply. To assist us in meeting our affirmative action goals, employees are encouraged to refer minorities, women, veterans, and individuals with disabilities. AN EQUAL OPPORTUNITY - AFFIRMATIVE ACTION EMPLOYER EEO / MINORITY / FEMALE / INDIVIDUALS WITH DISABILITIES / VETERAN We do not accept unsolicited resumes from recruiters or agencies/staffing firms. Resumes are only accepted from recruiters and agency/staffing firms if a signed agreement is in place at the inception of the recruiting effort and authorized for a specified position.
    $90k-110k yearly 5d ago
  • Office Manager

    Landmark Ford, Inc. 3.9company rating

    Office Manager Job 39 miles from Decatur

    Job Title: Automotive Dealership Office Manager At Landmark Automotive Group, we pride ourselves on delivering exceptional customer service, top-tier automotive sales, and maintenance solutions. We are seeking a highly skilled and experienced Automotive Dealership Office Manager to join our growing team at Landmark Ford, Inc. in Springfield, Illinois. The Office Manager will play a vital role in managing the dealership's financial operations, ensuring compliance, and driving financial success and profitability. Job Description: As the Office Manager, you will be responsible for overseeing and managing all aspects of the dealership's financial operations, including accounting, financial reporting, budgeting, and compliance. You will work closely with senior management to provide insightful financial analysis and strategic recommendations that contribute to the dealership's success and growth. Key Responsibilities: Oversee daily financial operations of the Ford dealership related to vehicle sales, parts sales and service. Prepare and review financial statements, reports, and budgets to ensure accuracy and completeness. Monitor and ensure compliance with federal, state, and local tax regulations and industry standards. Lead the monthly and annual financial closing processes and ensure timely and accurate reporting for the Ford dealership. Analyze dealership financial performance, identify areas for improvement, and propose strategies to optimize profitability. Manage financial audits and provide necessary documentation to external auditors. Develop and maintain internal controls to safeguard dealership assets and ensure the integrity of financial reporting. Coordinate with Chief Financial Officer and department heads to manage cash flow and meet financial goals. Oversee inventory accounting and vehicle financing processes. Advise senior management on financial planning and provide detailed reports to support decision-making. Stay updated with industry trends, accounting regulations, and best practices. Qualifications: Minimum of 2 years of accounting or financial management experience in an automotive dealership environment. Strong understanding of dealership operations, including vehicle sales, service, parts, and finance. Proficient in accounting software, ERP systems, and Microsoft Office Suite (Excel expertise required). Excellent analytical, problem-solving, and organizational skills. Strong attention to detail and ability to manage multiple tasks in a fast-paced environment. Excellent communication and interpersonal skills to collaborate effectively with team members and leadership. Ability to effectively manage an administrative team. What We Offer: Competitive compensation package of salary & bonuses that is based on skills and experience and past accomplishments ranging from $60,000 to $100,000. Potential for additional incentives when dealership & position goals are exceeded. Position is eligible for dealership annual cruise adventure. Health, dental, and vision insurance. Paid time off and paid vacation 401(k) retirement plan with employer match. Opportunities for career growth and professional development. A dynamic and supportive work environment. Landmark Ford, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $60k-100k yearly 12d ago
  • Family Support Services Supervisor

    Brightpoint 4.8company rating

    Office Manager Job 45 miles from Decatur

    Brightpoint invites you to join our team of mission-driven staff who share a common vision: an equitable world where all children and families thrive in strong communities. As a leader in the human services sector for 140 years, we aim to advance the well-being of children by investing in families and strengthening communities through data-informed, collaborative, and preventative solutions. The Family Support Services Supervisor provides leadership to a team of staff focused on the educational, social, and emotional needs of the early learners and families being served by our family support programs within the Scott Early Learning Center. As a Family Support Services Supervisor, you will supervise Family Support Specialists, an ERSEA Specialist, Health Specialist, and a Community Services Coordinator. Candidate qualifications: Bachelor's degree in Social Work, Family Services, Family Studies, Human Services, Social Services, Counseling, or related field required. Gateway Level 5 Family Specialist Credential required. 3 years of experience providing family support services required. Supervisory experience preferred. Valid driver's license, insurance, and a reliable vehicle required. (Candidates without the required degree/credentials may be considered with an approved educational plan) Job details: Compensation: Salary range is between $49k-$61k; offers are commensurate with experience and bilingual candidates may receive additional compensation. The salary range provided represents our current estimate for this role at the time of posting and is subject to change. The final salary will be determined based on a range of factors, including but not limited to, a candidate's relevant experience, education, qualifications, skills, certifications, and alignment with organizational needs. We are dedicated to fair and equitable compensation practices and are committed to fostering a diverse workforce while providing equal opportunities for all candidates. Benefits: Medical/dental/vision insurance, three scheduled weeks of paid time off each year (Spring, Summer, Winter), and additional flexible paid leave that accrues based on tenure; 11 paid holidays, supplemental insurance options, 401(k) with match, (more benefit details here). Location: Scott Early Learning Center at 1119 E. Taylor, Bloomington, IL 61701 Schedule: On-site, general business hours with some flexibility required for special projects and evening/weekend recruitment events. Student Loan Forgiveness: Brightpoint is an approved agency for Public Service Loan Forgiveness (PSLF).
    $49k-61k yearly 60d+ ago
  • Business Office Manager

    Helia Healthcare 3.5company rating

    Office Manager Job 27 miles from Decatur

    This position requires an individual who is dependable, self-sufficient and can easily multi-task. Qualified candidate plans, organizes and implements customer service activities pertaining to nursing home facility, billing, has knowledge of general accounting/ bookkeeping practices and other financial service issues; human resources processes, and performs related work as required. ESSENTIAL DUTIES AND RESPONSIBILITIES Performs duties and responsibilities with assigned functional area within a nursing home facility which may include, but are not limited to, any combination of the following tasks: Resident Billing Support Functions: * Complete corporate required census forms daily. * Reconcile census every morning, with information from nursing, Matrix, and morning meeting. Adjustments should be made prior to submission, based on proper verification. Adjustments for accuracy are to be made daily to ensure proper billing. * Maintain working knowledge of Medicare, Medicare Advantage, Medicaid, MMAI, MLTSS and other special billing contracts. Utilize resources from corporate office, including contract lists, bulletins, company updates, etc. * Assist in pre-approvals of admissions using the Referral Policy provided by corporate office, which may be updated from time to time. Ensure timely turn-around time to meet company best practice. * Verify financial information for all referrals in the MEDI system and MyAbility. This includes verifications for therapy Part B or "like Part B" services. * Assist in authorization for managed care plans in accordance with company protocols. * Responsible for completing all financial paperwork required including Medicaid in accordance with referral policy. Refer residents to Medicaid consultant as needed and approved by resident or responsible party. * Assist as resource to the resident/family to facilitate information flow. * Personally review payment policies and procedures and complete financial questionnaires with new admissions and their responsible parties, coordinate appointments with Social Services when applicable for family convenience. * Scan financial documents to ensure proper storage and recording of all financial information per scanning form provided by corporate office, which may be updated from time to time. * Prepare billing for private pay and hospice accounts. Assist families in submitting long-term care insurance verifications. * Set up and maintain financial files for residents: billing, admission papers, state, and Medicare reimbursement documents. * Coordinate and collect accounts receivable and past-due accounts. Provide insight to corporate office for sound decision-making. Banking Functions: * Maintain Resident Trust Account and ensure timely entries for deposits and withdrawals. * Balance Resident Trust Fund according to current company policy and regulations. * Daily: complete receipt records, post deposits, run cash receipts batch listings, research/prepare/post adjustments for receipts received for resident billing. HR Functions: * Daily, complete PPD grid on facility drive to track key personnel hours, involving Administrator if issues are noted. * Ensure that new hires are processed correctly: completing employee background checks, reference checks, check Health care workers' registry. * Perform an annual review of registry and background checks of all employees. * Ensure documentation and maintenance of nursing licenses, in conjunction with Director of Nursing for LPN's and RN's. * Ensure On-boarding is completed and ensure employee access to software programs required by their position (Relias, Matrix, etc.). * Coordinate weekly or as needed employee orientations for new employees with involvement from pertinent manager participation according to company policy. * Maintain employee files and hold department managers accountable for ensuring employees are compliant with policies for employment, including timely physicals and completion of Relias modules due at orientation. * Input and maintain payroll system, including preparation and verification of bonus logs. Ensure timely submission of payroll. * Provide HR support to all employees' benefits, ensuring an understanding of benefits for Full-time, part-time and PRN, including wage programs available. Follow-up at 90-day mark for all full-time employees to ensure benefit paperwork is completed timely. Coordinate insurance renewals annually in accordance as directed by the corporate HR team. * Assist in pulling applications as needed by department managers to facilitate hiring. * Monitor and approve vacation and sick time, involving Administrator if issues are noted. * Conduct job responsibilities in accordance with the Company's Code of Business Conduct, appropriate professional standards, and applicable state/federal laws. Clerical Functions: * Assist in telephone answering, training and phone system maintenance as needed or required. * Ensure business mail is opened and distributed in a timely manner. (Activities shall retrieve the mail daily, sorting out business mail for proper distribution.) * Assure office supplies are well stocked and order office supplies for all departments, as needed. * Assist in maintenance of copier and coordinate trouble calls with vendor. Customer Service Functions: * Greet and assist all customers as needed, including residents, families, vendors, healthcare professionals, candidates for employment, staff, and others not specifically mentioned to create a warm and friendly atmosphere. * Assist in monitoring that proper check in materials at facility entrance are in place, ensuring copies of documents are replenished (notify others as needed). * Involve Administrator as needed for problem resolution on any of the above items. Requirements EDUCATION AND EXPERIENCE REQUIREMENTS * A High School diploma (or equivalent) * An Associate Degree in Accounting or Business-related field (or equivalent certification) preferred * Two to three years of experience in accounts receivable, collections or similar are required * Or any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities * Experience in long-term care accounts receivable and working with Medicaid/Medicare a must * Knowledge of fundamental accounting principles, procedures, and applications * Must have knowledge of billing and collection practices and techniques * Level of proficiency in Microsoft Office Excel, Microsoft Office Word and databases are required along with the ability to learn other systems * Excellent computer skills and demonstrated secretarial experience is key * Ability to maintain cooperative working relationships with residents, their families, vendors, community, and staff; also, ability to respond to public inquiries and complaints in a tactful, effective manner * Knowledge of customer service techniques * Knowledge of English usage, spelling, grammar, and punctuation * Ability to utilize and analyze company's accounting systems, schedules, reports, and business correspondence * Ability to communicate clearly and concisely, orally and in writing * Ability to exercise sound judgment within established guidelines. Offers of employment are contingent upon a successful background check and drug screen. Helia Healthcare, LLC is an equal opportunity employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we can serve our community. Salary Description $21.00 - $27.00 / hourly
    $21-27 hourly 26d ago
  • Customer Service Support

    Primary Products Ingredients Americas

    Office Manager Job In Decatur, IL

    Customer Service Support | PrimientAbout Primient Primient is a century old company with an entrepreneurial spirit. We are a leading producer of food and industrial ingredients made from plant-based, renewable sources. We deliver value through deep technical, commercial, and operational excellence that is backed by our long-standing corn wet milling heritage. Wherever we are in the process, from field to customer, our priorities are focused on ensuring we produce the safest, highest quality products through practices that uphold both our responsibility and commitments to the challenge and drive for excellence, our people and our planet. We are a privately held company with locations across the US, Mexico, Poland, and Brazil. We're investing in our plants and people to unlock our potential in the industrial and food sectors. Guided by our values of Safety, Excellence, Integrity, and Growth, we're focused on growing our business, our reputation, and the career of every teammate. About the Role Provide support on transactional processes within SAP, including but not limited to order entry, invoicing, documentation requests, and special projects. This role is built as a developmental role to gain knowledge of the company and prepare employee for future development in Customer Service Department or other departments within the company. Key responsibilities : Customer Service Coordinator Main Accountabilities Processing orders and managing customer requests Processing customer complaints, returns, and invoices Responding to customer requests for: product information and samples Investigation of problems and determining solutions both individually and within a team environment Creation and maintenance of customer master data Work collaboratively with entire Supply Chain Team About You QUALIFICATIONS Education and Experience High school diploma or equivalent required; a bachelor's degree in a related field is preferred. Previous experience in customer service or administrative roles is highly desirable. SAP or strong analytical experience Must be self-motivated with the ability to work alone or with limited supervision Ability to take initiative to identify and initiate improvements across various processes and systems Ability to organize and present information to wide variety of people Excellent skills in organization, prioritizing and managing time Strong attention to detail with a high level of accuracy SKILLS / KNOWLEDGE Strong verbal and written communication skills Ability to work in a fast-paced team environment Excellent computer skills Detail oriented with a high level of accuracy Ability to problem solve and provide solutions Decision making capabilities in fast paced, ever changing environment Organized and ability to multitask Continuous improvement mindset Total RewardsThe annual pay range estimated for this position is $34,811.20 - $43,514.00 + overtime Please note that while this range reflects the full spectrum of compensation available for this role, individual compensation will be determined based on several factors including your experience, skills, and alignment with the role's responsibilities. During the interview process there will be an opportunity to discuss how your background fits into the pay range. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: Competitive Pay Multiple Healthcare plan choices Dental and vision insurance A 401(k) plan with company and matching contributions Short- and Long-Term Disability Life, AD&D, and Voluntary Insurance plans Paid holidays & vacation Floating days off Parental leave for new parents Employee resource groups Learning & development programs Fun culture where you have an opportunity in shaping our future Career Path & Culture Primient is committed to a workplace that is all in - ensuring everyone has the opportunity to develop and shape a career that matters in an open culture which embraces equity, diversity and belonging. We challenge old ways of thinking; and encourage employee voices to be a guiding force for ongoing learning. Primient supports a culture of inclusion that respects individual strengths, views, and experiences. We believe our differences make better decisions, drive excellence, and deliver better business results. Primient employees experience autonomy and accountability in their role. Here, employees control their destiny as there is opportunity for career growth and pathways outside the norm. Diversity, Equity, Inclusion & Belonging We are believers in the power of difference. We strive to represent the communities in which we operate and to provide an inclusive, welcoming environment for all. We want Primient to be a place where every employee feels they belong and knows they are seen, heard, valued and safe to speak up. Our aspiration is to unlock the full potential in diverse perspectives, while offering everyone an equal chance to grow, Primient is an equal opportunity employer, committed to the strength of an inclusive workforce. California Consumer Privacy Act ("CCPA") The Company is committed to complying with the California Consumer Privacy Act (“CCPA”) and all data privacy and laws in the jurisdictions in which it recruits and hires employees. We collect the following categories of personal information for the purpose of hiring the best qualified applicants and to comply with applicable employment laws: Name and contact information; Job preference and work availability; Social Security Number and/or other identification information; Education and qualifications; Employment history and experience; Military service; Reference and background check information, including relevant criminal history and credit history; Social media information; Pre-employment test results; Post-offer medical examination information and results, including drug test results; Voluntary self-disclosure information regarding minority, veteran, and disability status; and Information provided by you during the hiring process.
    $34.8k-43.5k yearly 11d ago
  • Customer Service Support

    Primient

    Office Manager Job In Decatur, IL

    Primient is a century old company with an entrepreneurial spirit. We are a leading producer of food and industrial ingredients made from plant-based, renewable sources. We deliver value through deep technical, commercial, and operational excellence that is backed by our long-standing corn wet milling heritage. Wherever we are in the process, from field to customer, our priorities are focused on ensuring we produce the safest, highest quality products through practices that uphold both our responsibility and commitments to the challenge and drive for excellence, our people and our planet. We are a privately held company with locations across the US, Mexico, Poland, and Brazil. We're investing in our plants and people to unlock our potential in the industrial and food sectors. Guided by our values of Safety, Excellence, Integrity, and Growth, we're focused on growing our business, our reputation, and the career of every teammate. About the Role Provide support on transactional processes within SAP, including but not limited to order entry, invoicing, documentation requests, and special projects. This role is built as a developmental role to gain knowledge of the company and prepare employee for future development in Customer Service Department or other departments within the company. Key responsibilities : Customer Service Coordinator Main Accountabilities Processing orders and managing customer requests Processing customer complaints, returns, and invoices Responding to customer requests for: product information and samples Investigation of problems and determining solutions both individually and within a team environment Creation and maintenance of customer master data Work collaboratively with entire Supply Chain Team About You QUALIFICATIONS Education and Experience High school diploma or equivalent required; a bachelor's degree in a related field is preferred. Previous experience in customer service or administrative roles is highly desirable. SAP or strong analytical experience Must be self-motivated with the ability to work alone or with limited supervision Ability to take initiative to identify and initiate improvements across various processes and systems Ability to organize and present information to wide variety of people Excellent skills in organization, prioritizing and managing time Strong attention to detail with a high level of accuracy SKILLS / KNOWLEDGE Strong verbal and written communication skills Ability to work in a fast-paced team environment Excellent computer skills Detail oriented with a high level of accuracy Ability to problem solve and provide solutions Decision making capabilities in fast paced, ever changing environment Organized and ability to multitask Continuous improvement mindset Total RewardsThe annual pay range estimated for this position is $34,811.20 - $43,514.00 + overtime Please note that while this range reflects the full spectrum of compensation available for this role, individual compensation will be determined based on several factors including your experience, skills, and alignment with the role's responsibilities. During the interview process there will be an opportunity to discuss how your background fits into the pay range. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: Competitive Pay Multiple Healthcare plan choices Dental and vision insurance A 401(k) plan with company and matching contributions Short- and Long-Term Disability Life, AD&D, and Voluntary Insurance plans Paid holidays & vacation Floating days off Parental leave for new parents Employee resource groups Learning & development programs Fun culture where you have an opportunity in shaping our future Career Path & Culture Primient is committed to a workplace that is all in - ensuring everyone has the opportunity to develop and shape a career that matters in an open culture which embraces equity, diversity and belonging. We challenge old ways of thinking; and encourage employee voices to be a guiding force for ongoing learning. Primient supports a culture of inclusion that respects individual strengths, views, and experiences. We believe our differences make better decisions, drive excellence, and deliver better business results. Primient employees experience autonomy and accountability in their role. Here, employees control their destiny as there is opportunity for career growth and pathways outside the norm. Diversity, Equity, Inclusion & Belonging We are believers in the power of difference. We strive to represent the communities in which we operate and to provide an inclusive, welcoming environment for all. We want Primient to be a place where every employee feels they belong and knows they are seen, heard, valued and safe to speak up. Our aspiration is to unlock the full potential in diverse perspectives, while offering everyone an equal chance to grow, Primient is an equal opportunity employer, committed to the strength of an inclusive workforce. California Consumer Privacy Act ("CCPA") The Company is committed to complying with the California Consumer Privacy Act (“CCPA”) and all data privacy and laws in the jurisdictions in which it recruits and hires employees. We collect the following categories of personal information for the purpose of hiring the best qualified applicants and to comply with applicable employment laws: Name and contact information; Job preference and work availability; Social Security Number and/or other identification information; Education and qualifications; Employment history and experience; Military service; Reference and background check information, including relevant criminal history and credit history; Social media information; Pre-employment test results; Post-offer medical examination information and results, including drug test results; Voluntary self-disclosure information regarding minority, veteran, and disability status; and Information provided by you during the hiring process.
    $34.8k-43.5k yearly 12h ago
  • Office Manager

    Helzberg Diamonds Headquarters 4.2company rating

    Office Manager Job 39 miles from Decatur

    The Office Manager in a Helzberg Diamonds retail store manages the daily operations of the office by providing guidance and leadership necessary to assist the store in achieving sales and profit goals. Key responsibilities include: * Procedural compliance to ensure that all transactions are handled in accordance with company policies and procedures * Successful implementation of company programs and initiatives (including extended warranty sales, in-store signage, pricing and merchandising tagging) * Providing the direction, leadership, and motivation necessary to assist the store in achieving sales and profit goals * Achieving personal sales and extended warranty goals by working on the sales floor * Assist Store Manager in recruiting, interviewing and hiring top talent The ideal candidate will possess: * High school diploma or equivalent * One to three years of retail office experiences * Previous supervisory experience * Ability to sell in a commission environment * Experience using a PC or POS system or other computer keyboard is required * Strong communication and organizational skills required * Must be available to work a flexible schedule, including evenings, weekends and holidays
    $28k-39k yearly est. 60d+ ago
  • Office Manager

    Zabaneh Franchises

    Office Manager Job 39 miles from Decatur

    Office Manager Job Description An Office Manager is responsible for the daily management and performance of an H&R Block tax office, serving as the front-line Manager responsible for leadership and development of all tax office associates and New Client growth. Responsible for training, lending expertise to, supervising and coaching associates to get desired results to improve the client experience and achieve new client growth and retention targets. An Office Manager owns the implementation of the office-level goals and new client growth targets. An Office Manager is responsible for ensuring outstanding client service is maintained while meeting or exceeding the office goals. Responsible for all office operations, local sales efforts, staffing, and customer service. Ensures implementation of policies and procedures to increase effectiveness and efficiency of the tax offices. ESSENTIAL DUTIES AND RESPONSIBILITIES Lead Offices: • Partner with Scheduling Staff to Develop and Execute Staffing Plan • Provide recommendations on staffing based on business needs • Manage the labor spend through timely monitoring and execution of staffing needs Franchise Programs • Lead weekly meetings and work to ensure all employees participate • Ensure marketing dollars are spent in accordance with policies and are focused on growing the office • Attend all required Webinars, meetings and conference calls Recruit and Retain: • Participate in the Recruitment & interviewing of all New Tax Professional and Client Service Professional positions ensuring that tax offices are appropriately staffed • Participate in the development and execution of the retention plan to retain our seasonal associates Engage and Develop Talent: • Build a collaborative team environment • Ensure team members are on-boarded & trained appropriately • Build a recognition culture in each office to drive associate engagement Coach and Elevate Performance: • Set relevant goals with direct reports and provide ongoing coaching to exceed goals • Assess performance and conduct timely performance reviews • Recommend and implement necessary corrective action (with Leadership Team support) • Coach to elevate performance and implement necessary training/re-training Manage Staffing & Office Logistics: • Manage staffing schedules, gaps and conflicts • Supervise workloads and monitor returns on hold for timely results • Oversight of timekeeping and over-time managementManage office supply requests • Purchase supplies and equipment and resolve maintenance issues • Monitor phone protocol and appointment managementManage daily close procedures, including timely bank deposits • Manage office readiness and shut down Manage Client Experience: • Ensure outstanding end-to-end client experience • Ensure office reflects the brand to our clients by consistently exceeding minimum standards • Resolve client issues • Ensure client privacy and data confidentiality Accelerate Growth: • Generate Office Growth • Implement and manage office growth programs and marketing strategy • Develop local partnerships; be active and visible in community Other Duties As Assigned MINIMUM QUALIFICATIONS • High school diploma or GED required • Bachelor's degree in Business or other related field OR an equivalent combination of education and experience preferred • Minimum of three years of related experience working in a retail environment, minimum two years retail management experience OR equivalent combination of education and experience. • Excellent verbal and written communication skills • Good decision-making skills and the ability to function well in a fast-paced environment. • Able to exercise independent judgment with minimal supervision • Possess strong organizational skills sufficient to plan and manage day-to-day office operations • Demonstrated aptitude for business plan execution and desire to grow the business • Interpersonal and client orientation skills focused on actively seeking to understand and meet client needs • Must possess or demonstrate supervisory skills sufficient to guide associates, as well as demonstrate core leadership behaviors to grow and develop associates • Understanding and previous use of a Windows-based computer system • Demonstrated effective facilitation/training skills PREFERRED QUALIFICATIONS • Completion of H&R Block Income Tax Course or equivalent • Bilingual (Spanish speaking) View all jobs at this company
    $34k-52k yearly est. 60d+ ago
  • Administrator, Office

    Simon Property Group Inc. 4.8company rating

    Office Manager Job 39 miles from Decatur

    Primary Purpose: This position services as Office Manager within a center management office and is responsible to provide ongoing support to the center management staff, as determined, and as assigned by the General Manager. Many tasks require independent planning and prioritization and excellent time management skills. The Office Administrator must be able to evaluate alternatives, choose best practices and complete tasks in the most efficient manner. Principal Responsibilities: The successful candidate's responsibilities will include, but not be limited to: * Provide administrative support and ensure administrative staff is supporting all departments and completing administrative projects as directed, correctly and in a timely manner * Responsible for Accounts Payable, Accounts Receivable, procurement card, and petty cash. Engaged with the budgeting and forecasting cycle at the center * Coordination and support of the short-term leasing program. Responsible for Lease agreement administration in Salesforce, obtaining & processing monthly rent, tenant sales, overage rent, certificates of insurance and all opening documents * Administration of the Fleet Management program including, PIN maintenance, receipt reconciliations, vehicle maintenance process and change forms * Create & Maintain documents for Capital and Operational service agreements. Track & Maintain DocuSign agreements & insurance documents * Perform general office administrative tasks such as ordering and maintaining inventory of office supplies and equipment, draft documents, and reports for managements, and provide Management Team with updates of Company Policies and Procedures * If applicable-Support marketing events, promotions, sponsorships, collateral management, proof of performance & Gift card sales * If applicable-Assist with hiring and training of Administrative Assistant and/or Receptionist position(s) as well as contributing to their performance evaluation * If applicable-Process weekly payroll for inhouse hourly employees, required documents for new hires & submit for approval in Workday MINIMUM QUALIFICATIONS: * High school diploma or equivalent. Some college or professional school preferred * 3-5 years of administrative office experience (office management preferred) in a fast-paced environment * Supervisory and coaching skills with the ability to delegate tasks * Knowledge of administrative procedures, customer service principles and practices * Aptitude for understanding financial reports and extracting information * Accounts Payable and Receivable background using systems such as Yardi * Strong working knowledge of various computer software such as Microsoft Office, Salesforce, and Web based input software * Demonstrate effective conflict resolution and customer service skills for interaction with customers, tenants, and co-workers * Effective verbal and written communication * Strong organizational and interpersonal skills with attention to detail * Ability to prioritize, coordinate, multi-task and demonstrative initiative The salary range for this position is $18.53 - $32.39. Actual compensation within that range will be dependent upon various factors, including an individual's skills, experience, and qualifications. Simon offers a comprehensive benefits package, including, but not limited to, medical, dental, and vision coverage, 401(k), life and AD&D insurance, disability insurance, flexible spending accounts, and paid time off.
    $18.5-32.4 hourly 39d ago
  • Office Manager - IMPA Chemistry

    University of Illinois Urbana-Champaign, Il 4.6company rating

    Office Manager Job 43 miles from Decatur

    Office Manager Department of Chemistry University of Illinois, Urbana-Champaign The Office Manager is responsible for administrative work, to support teaching and research activities in the Inorganic, Materials and Physical Chemistry areas of the Department of Chemistry. Seminars, Awards, and Lectures * Responsible for arranging weekly seminar programs, schedules for various visitors to the area, and conferences as requested. This includes travel arrangements. publicity (both posters, paper schedules and web announcements), room reservations, coordinating appointments, meals, and all follow-up work for reimbursements, honorariums, and precise completion of all details. Also responsible for performing foreign national reimbursements for seminar series visitors, collecting necessary documents, creating a Vendor ID and submitting the correctly formatted payment request invoice through Chrome River or the Foreign National Payment E-form. * Responsible for graduate student seminars. Inform students of deadlines, schedules the seminars and practice times, design posters for literature seminars as well as advertise the event on the web. Upon request, will create a digital critique system for review of student seminars utilizing Webtools. Will provide records obtained from Webtools to faculty to aid in review of students' seminars. * Bailar Lectures: Includes communication with the speaker for titles for both lectures, a brief abstract, graphic/figure, photo of speaker, and a brief biographical sketch to put on the poster and program and travel arrangements. Make all hotel, reception, and meal arrangements including reserving all rooms. Print out and mail letters to invite the Bailar family as well as invitation letters to approximately 350 people. Update mailing list as needed. Coordinate printing of programs, framing of posters and engraving of the Bailar medal. Compose memos to school faculty, postdocs and graduate students informing them of reception and lectures. Handle all reimbursements, honorariums and expenses associated with the event. Keep a complete file (paper and hard drive) on each lecturer. Also responsible for maintaining Bailar Fund financial statements, saving all documentation of financial transactions for the Fund, and providing this documentation upon request. * Piper & Klemperer Awards: Responsible for contacting the faculty to get names of potential students, tracking the nominations, and organizing the award seminars and receptions. Responsible for maintaining Inorganic and Material Area and Piper and Klemperer Fund financial statements, saving all documentation of financial transactions for the Funds, and providing this documentation upon request. Office Management * Responsible for assisting with training IMP office staff. Updates and maintains training materials. Acts as supervisor when current supervisor is absent due to vacation or illness. * Participates in the planning and organization of the workload for the entire Chemical and Life Sciences Laboratory Chemistry office which includes three areas: Inorganic, Materials, and Physical with a focus in Inorganic & Materials. In the absence of other supervisory personnel, supervises other clerical personnel including student help. * Responsible for organizing and updating complex filing systems using both paper files and computer databases. All areas maintain files for faculty, students, publications, research, grants, budgets, reimbursements, and various other pertinent information. Many of these files are highly confidential. Implements requested expenditures after deciding appropriateness. * Sign on behalf of superiors, as directed, correspondence, vouchers, and other similar papers and forms. Attend meetings as requested and record verbatim material and gather and provide requested literature using library and computer services and factual information requiring reference to a variety of sources * Assists with calendar for area conference room which is heavily used for meetings, recruiting, presentations, seminars, and classes. * Independently composes correspondence containing authoritative information requiring knowledge of departmental procedures and practices as well as interpretative and directive correspondence requiring subject-matter knowledge, discretion, and confidentially. Responsible for faculty correspondence as requested including correcting grammar, sentence structure, spelling, formatting, and punctuation as needed. * Responsible for assisting with course needs each semester such as textbook orders and final exam space requirements. * Perform other relevant duties as assigned. Graduate Students * Assists in the coordination of prospective graduate student visits. Some responsibilities include: printing name tags, organizing a poster session and materials associated, arranging parking, assisting with student schedules, help with reimbursements, arranging tours, ordering supplies, creating bags to give to potential graduate students, communicating and organizing current graduate students and assisting with finding students and getting their information, fielding questions and other related duties. Also responsible for assisting in coordinating the event general schedule, payments to event halls, service providers and hotel. * Responsible for assisting with tracking of graduate student academic progress. Manage scheduling, Calendar and Travel * Assists with calendar of appointments and visitors for faculty exercising judgments concerning priorities. Remind faculty and students of deadlines * Assists with calendar for several faculty with full access to make appointments. This includes fielding phone calls, walk-ins and e-mails from faculty, graduate students, visitors. other campus areas, for setting up group meetings, individual meetings, preliminary exams, final defenses, literature seminars, guest seminars, special events (graduate recruiting, special lectures) and notifying the faculty of the posting. * Organize travel plans for supervisors including obtaining optimum routing, plane tickets, reimbursements, etc. Required Qualifications * High school diploma or equivalent. * Two (2) years (24 months) of work experience comparable to the third level of this series Preferred Qualifications * Ability to communicate effectively with others * Solid interpersonal skills and professional acumen. * Ability to communicate effectively and professionally, build rapport and establish effective working relationships with students, faculty, staff, and parents. * Ability to easily and quickly pivot from one task to another and stay organized * Ability to remain calm and productive in a busy work environment with frequent interruptions * Ability to be self-motivated, prioritize tasks, and exercise good judgment. * Attention to detail * Ability to maintain confidentiality in all business matters. * Ability to handle sensitive matters with tact and diplomacy. * Skill in operating MAC and PC computers, fax, copy machines. scanners and poster printer. * Working knowledge of secretarial procedures and office routines. * Working knowledge of computer programs including but not limited to: Microsoft, File Maker Pro, ChemDraw, EndNote, Adobe Acrobat, Adobe Photoshop, Orade Calendar. MathType. * Working knowledge of activities, programs and organizational structure within the School including procedures used in the Business Office. * Knowledge of chemical terminology used in the work in sufficient detail to ensure accuracy. This includes the ability to proofread long, complex chemical terms. * Working knowledge of University forms and corresponding procedures for processing. Appointment Information This is a 100% full-time Civil Service 3266 - Office Manager position, appointed on a 12-month basis. The expected start date is as soon as possible after the deadline date. This is a bargained position and as such, the salary is driven by the collective bargaining agreement. The wage for this position is $44,267.08. For more information on Civil Service classifications, please visit the SUCSS web site at **************************************************************** position is eligible for a hybrid work schedule as operations permit, after an initial training period (remote work and in-person work in Champaign-Urbana each week). Please view the University of Illinois work place flexibility guidelines. ******************************************* Sponsorship for work authorization is not available for this position. Application Procedures & Deadline Information Applications must be received by 6:00 pm (Central Time) on April 1, 2025. To apply for this position, please create a candidate profile at ************************** use the Apply Now button on the posting and upload your cover letter, resume (months and years of employment must be included), and names/contact information for three professional references. Please remember to include specific information on how you meet the qualifications of the position in your application materials, including all relevant experiences. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through ************************* will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact *****************************. For questions regarding the application process, please contact ************. For assistance with resume creation and mock interviews, please follow this link for University of Illinois Human Resources workshops: ****************************************************************************** The University of Illinois must also comply with applicable federal export control laws and regulations and, as such, reserves the right to employ restricted party screening procedures for applicants. The University of Illinois offers a very competitive benefits portfolio, depending on the position. Click for a complete list of Employee Benefits. The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify. Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at ************, or by emailing accessibility@illinois.edu. Requisition ID: 1029608 Job Category: Administrative Support Apply at: *************************
    $44.3k yearly Easy Apply 7d ago
  • Sr Coordinator, Individualized Care (Case Manager)

    Cardinal Health 4.4company rating

    Office Manager Job 39 miles from Decatur

    Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **_Responsibilities_** The Case Manager supports patient access to therapy through Reimbursement Support Services in accordance with the program business rules and HIPAA regulations. This position is responsible for guiding the healthcare providers through the various process steps in support of their patient's journey to therapy. These steps include patient referral intake, investigating all patient health insurance benefits, identifying & initiating prior authorization and step therapy reviews, proactively following up with various partners including the insurance payers, specialty pharmacies, support organizations, and the patient/physician to facilitate coverage and delivery of product in a timely manner. + Must demonstrate efficiency and strong organizational skill + Mediate effective resolution for complex payer/pharmacy issues toward a positive outcome to de-escalate + Proactive follow-up with various contacts to ensure patient access to therapy + Call interactions are primarily outbound: Must demonstrate superior customer support talents that remain in compliance with standard call quality expectations. + Must communicate clearly and effectively in both a written and verbal format + Must meet the daily task and benefit investigation goals associated with a high enrollment volume/low patient interaction program. **_Qualifications_** + High School Diploma or GED preferred + 3-6 years experience in related field preferred + 1-2 years experience conducting and documenting patient health insurance benefit investigations, prior authorizations, and appeals, preferred + Knowledge of Medicare, Medicaid and Commercially insured payer common practices and policies, preferred + Critical and creative thinking, preferred + Knowledge of the Health Insurance Market Place and the Affordable Care Act preferred + Knowledge of Medical/Pharmacy billing and coding is preferred + Important to have a strong attention to detail **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments **TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CT the first week of employment. Attendance is mandatory. This position is full-time (40 hours/week). **Employees are required to have flexibility to work a scheduled shift of 7am-7pm CT.** **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. **Dial-up, satellite, WIFI, Cellular connections are NOT acceptable** . Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $21.50 per hour - $30.65 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 05/04/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $21.5-30.7 hourly 19d ago
  • Administrator, Office

    Ms Management Associates

    Office Manager Job 39 miles from Decatur

    Primary Purpose: This position services as Office Manager within a center management office and is responsible to provide ongoing support to the center management staff, as determined, and as assigned by the General Manager. Many tasks require independent planning and prioritization and excellent time management skills. The Office Administrator must be able to evaluate alternatives, choose best practices and complete tasks in the most efficient manner. Principal Responsibilities: The successful candidate's responsibilities will include, but not be limited to: Provide administrative support and ensure administrative staff is supporting all departments and completing administrative projects as directed, correctly and in a timely manner Responsible for Accounts Payable, Accounts Receivable, procurement card, and petty cash. Engaged with the budgeting and forecasting cycle at the center Coordination and support of the short-term leasing program. Responsible for Lease agreement administration in Salesforce, obtaining & processing monthly rent, tenant sales, overage rent, certificates of insurance and all opening documents Administration of the Fleet Management program including, PIN maintenance, receipt reconciliations, vehicle maintenance process and change forms Create & Maintain documents for Capital and Operational service agreements. Track & Maintain DocuSign agreements & insurance documents Perform general office administrative tasks such as ordering and maintaining inventory of office supplies and equipment, draft documents, and reports for managements, and provide Management Team with updates of Company Policies and Procedures If applicable-Support marketing events, promotions, sponsorships, collateral management, proof of performance & Gift card sales If applicable-Assist with hiring and training of Administrative Assistant and/or Receptionist position(s) as well as contributing to their performance evaluation If applicable-Process weekly payroll for inhouse hourly employees, required documents for new hires & submit for approval in Workday MINIMUM QUALIFICATIONS: High school diploma or equivalent. Some college or professional school preferred 3-5 years of administrative office experience (office management preferred) in a fast-paced environment Supervisory and coaching skills with the ability to delegate tasks Knowledge of administrative procedures, customer service principles and practices Aptitude for understanding financial reports and extracting information Accounts Payable and Receivable background using systems such as Yardi Strong working knowledge of various computer software such as Microsoft Office, Salesforce, and Web based input software Demonstrate effective conflict resolution and customer service skills for interaction with customers, tenants, and co-workers Effective verbal and written communication Strong organizational and interpersonal skills with attention to detail Ability to prioritize, coordinate, multi-task and demonstrative initiative The salary range for this position is $18.53 - $32.39. Actual compensation within that range will be dependent upon various factors, including an individual's skills, experience, and qualifications. Simon offers a comprehensive benefits package, including, but not limited to, medical, dental, and vision coverage, 401(k), life and AD&D insurance, disability insurance, flexible spending accounts, and paid time off.
    $18.5-32.4 hourly 60d+ ago
  • Law Office Administrator - Springfield, IL

    Cordell & Cordell

    Office Manager Job 39 miles from Decatur

    Cordell & Cordell has the benefits you'd expect from a large national firm. We offer competitive compensation, exceptional health care benefits, and prioritize work-life balance to ensure the well-being and productivity of our employees. Our focus on family law allows us to make a meaningful impact by helping families navigate challenging and pivotal times in their lives. Cordell & Cordell has the benefits you'd expect from a large national firm. We offer competitive compensation, exceptional health care benefits, and prioritize work-life balance to ensure the well-being and productivity of our employees. Our focus on family law allows us to make a meaningful impact by helping families navigate challenging and pivotal times in their lives. About Us Cordell & Cordell is a national domestic litigation firm focusing on representing men throughout the United States. We strive to hire and reward employees who take pride in creating a world-class experience for our clients and peers. Visit CordellCordell.com for more information. You will be a good fit for this job if… You take pride in providing great customer service You are a genuinely positive and optimistic person who enjoys working with capable, talented people You enjoy working for an organization that is growing You enjoy working for people that care about their employees and want to create a great workplace You enjoy a nice office setting with an 8:30am-5:30pm work shift, Monday through Friday. Responsibilities of the Job Maintain the office calendar of attorneys and use discretion on ensuring their schedule is utilized efficiently, not overbooking or booking on days attorneys have requested remain open. Answer and direct incoming calls for the office Gather, organize and enter data into legal software Check email and voice mail as appropriate to assure timely responses to all inquiries Pull end of the day reports for the Communications Dept. Keep the office organized and maintained (including lobby area, supply room, etc…) Approach all clients and employees with a positive tone and genuine warmth. Handle sensitive client data with utmost discretion, care and accuracy. Perform tasks as assigned with accuracy and promptness, meeting all agreed upon deadlines. Qualifications High school graduate; Experience in a law office or in a medical office Experience in an administrative or office manager role Excellent verbal/written communication and interpersonal skills; Professional demeanor and positive communicator; Excellent typing skills and computer literacy, including a solid understanding Microsoft Word, Outlook, and Excel applications; Demonstrate proficiency to focus on details, handle multiple tasks, and remain highly organized; Go above and beyond on simple requests to make things easier on others. Compensation considers total years of practice in law and complexity of family law experience. This role is eligible for additional rewards, including merit increases and bonuses. These awards are allocated based on individual performance and company profitability. This role is eligible for our full time benefits package. Find additional benefits and pay information here: ************************************************** Base Pay Range$47,327-$57,576 USD Cordell & Cordell provides exceptional benefits and a great working environment including: We also offer our full-time employees the following benefits: Medical Plans: including HDHP, PPO, HSA and FSA Dental, Vision, Life and AD&D, Long-Term Disability, and Short-Term Disability Insurance 401(k) Savings with Employer Matching Paid time off Participate in our Wellness Program and potentially earn Employer Paid health premiums! For more information: **************************************************
    $47.3k-57.6k yearly 20d ago
  • Office Administrator, IIP

    University of Illinois Springfield, Il 4.1company rating

    Office Manager Job 39 miles from Decatur

    Untitled Document Office Administrator, IIP Posting Category: About UIS: Located in the state capital, the University of Illinois Springfield is one of three members of the University of Illinois system. The University serves more than 4,000 students in 44 graduate and 56 undergraduate programs. You are encouraged to visit the university web page at ******************* Application deadline: 3/31/2025 Minimum Starting Salary: $21.52 per hour/7.5 hour workday Summary: This position serves as the primary resource for IIP staff, directing, coordinating and carrying out all administrative functions of the Illinois Innocence Project home office, located on the campus of the University of Illinois Springfield. The ability to work with staff based in two offices (Springfield and Chicago) and diverse stakeholders, including departments across the University, students and legal clients is central to the performance of duties. Duties & Responsibilities: Schedules, plans and coordinates internal and external organizational activities, and prison visits and legal calls with incarcerated individuals; maintains an organization-wide calendar of operating, administrative and legal commitments, and notifies appropriate staff of deadlines Receives, analyzes and responds to incoming communication, including phone calls, emails and mail, that is highly technical and confidential in nature Executes current and develops new administrative procedures, practices, programs and policies in accordance with University systems and requirements Completes tasks within applicable University business applications (e.g., iBuy, Chrome River, Banner), and assists IIP staff in their use Regularly engages with and maintains knowledge of all organizational program areas and mission-related activities Performs other administrative and support functions as assigned Minimum Qualifications: 1. High school diploma or equivalent 2. Any one of the following from the categories below: A. Four (4) years (48 months) of work experience comparable to the third level of this series B. Two (2) years (24 months) of work experience comparable to the fourth level of this series Preferred Qualifications: * Bachelor's degree * One (1) year of experience supporting the administrative tasks of a University unit or department, or not-for-profit organization * One (1) year of experience with UIS business administrative systems, such as iBuy, Chrome River, Banner, Adobe Sign Knowledge, Skills & Abilities: * Ability to communicate effectively, verbally and in writing * Ability to maintain strict confidentiality and attorney-client privilege * Ability to interpret and synthesize information from a variety of sources to accomplish administrative tasks * Ability to use good judgment and exercise discretion in managing complex information * Ability to work independently * Ability to work effectively with culturally, economically, and racially diverse individuals, and with those who are or have been incarcerated Physical Demands: Standing : Occasionally Walking : Rarely Sitting : Frequently Lifting : Rarely Carrying : Rarely Pushing : Rarely Pulling : Rarely Climbing : Rarely Balancing : Rarely Stooping : Rarely Kneeling : Rarely Crouching : Rarely Crawling : Rarely Reaching : Rarely Handling : Rarely Grasping : Rarely Feeling : Rarely Talking : Frequently Hearing : Frequently Repetitive Motions : Frequently Eye/Hand/Foot Coordination : Rarely Taste/Smell : Rarely Performing Manual Tasks : Rarely Working Conditions: Extreme cold : Rarely Extreme heat : Rarely Humid : Rarely Wet : Rarely Noise : Rarely Hazards : Rarely Temperature Change : Rarely Atmospheric Conditions : Rarely Vibration : Rarely Travel Requirements: 5% Travel for conferences, meetings and other events to assist IIP team Union Affiliation: This position classification is represented by University Professionals of Illinois, Local 4100 Service, Clerical or Technical Union. Employment Policies and other information: Failure to accurately describe work experience, or failure to submit college transcripts may result in an applicant not being admitted to the exam. UIS an affirmative action/equal opportunity employer with strong institutional commitment to recruitment and retention of a diverse and inclusive community. Women, minorities, veterans, and persons with disabilities are encouraged to apply. As a qualifying federal contractor, the University of Illinois System uses E-Verify to verify employment eligibility. The University of Illinois may conduct background checks on all job candidates upon acceptance of a contingent offer of employment. Background checks will be performed in compliance with state and federal law. Residence Reference: For full consideration, applicants must be residents of the State of Illinois. The University of Illinois System requires candidates selected for hire to disclose any documented finding of sexual misconduct or sexual harassment and to authorize inquiries to current or former employers regarding findings of sexual misconduct or sexual harassment. For more information, visit Policy on Consideration of Sexual Misconduct in Prior Employment. Benefits eligible positions include a comprehensive benefits package which offers: Health, Dental, Vision, Life, Disability & AD&D insurance; a defined benefit pension plan; paid leaves such as Vacation, Holiday and Sick; tuition waivers for employees and dependents. Click for a complete list of Employee Benefits. UIS employment in this role is not covered by Social Security, and instead, is covered by the State University Retirement System. * You will not pay Social Security taxes and your earning will not be on your Social Security Record. (Your record will, however, show your Medicare wages. * Your pension from the State Universities Retirement System may affect the amount of your: * Social Security benefit and * Social Security benefit as a spouse Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Requests may be submitted by contacting UIS HR at ******************** or call ************.
    $21.5 hourly 14d ago
  • Office Administrator

    Pds 3.8company rating

    Office Manager Job 39 miles from Decatur

    Full Job Description The primary purpose is to support and assist the Division of Clinical Psychology and the Psychiatry-Jacksonville providers as well as the other faculty members in the department. This shall include coordination of supportive and clinical services, as well as coordination of teaching and research efforts. This position is also intended to coordinate and integrate activities of the division with other activities in the Department of Psychiatry.
    $33k-40k yearly est. 60d+ ago
  • Office Coordinator

    Taylorville Memorial Hospital

    Office Manager Job 39 miles from Decatur

    The Office Coordinator is responsible for overseeing the clerical functions of the department and to provide administrative support to the department manager/program coordinator relative the department's overall operation. Responsibilities include scheduling, registering, checking in and collecting co-pays for patients, maintaining effective communication with physicians, staff and manager; performing unique aspects of billing and collections for the practice (cash based services); overseeing the accounts payable process; provides support for clinic specific programs (educational events, public relations events); assists with therapist and staff schedules; and ensuring a high degree of customer satisfaction. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values. Qualifications Education: * High school diploma or equivalent preferred. Licensure/Certification/Registry: * Experience: * Five years clerical experience preferred. * Prefer medical terminology, medical office or health care experience. * Previous experience using Word & Excel. Other Knowledge/Skills/Abilities: * Demonstrated outstanding oral and written communication skills. * Demonstrated outstanding organizational and process skills. * Demonstrated outstanding interpersonal skills with the ability to deal with conflict situations. * Demonstrated excellent customer service skills. Responsibilities Administrative Support * Assists clinic manager with routine issues, including, but not limited to: employee staffing and work assignments (related to call ins/schedule management); payroll data entry; performance appraisal processing; orientation and/or training of employees; staff meeting minutes; financial reporting; entering charges and completing charge summary; collaborating with accounts receivable dept; maintenance of facilities and equipment; stocking of supplies; making bank deposits; customer satisfaction. Scheduling/Registration * Schedules initial evaluations and follow up appointments. * Accurately enters, updates, retrieves and reviews patient admission information on new and established patients in computerized scheduling program and registration system. * Courteously answers phones and takes accurate messages. * Daily contact with referral sources to confirm orders, attain proper patient information, written physician orders and preauthorization of insurance. * Verifies medical necessity for Medicare patients. * Organizes/maintains schedule for all departments and locations. * Obtains appropriate information for verification of physician credentials. * Knowledge of insurance requirements/guidelines. MHS managed care policy and procedures. * Greets patients and visitors, answers patient's questions (via telephone and in person), and gives directional information. Reception * Responsible for completing all steps of registration including patient interview, obtaining of signatures, providing Advance directive information and distribution of hospital specific literature. * Responsible for activating patients in FOTO. * Demonstrates an ability to be flexible, organized and function well in stressful situations. * Maintains a professional demeanor in respect to patients and fellow employees. Financial Management * Ability to conduct financial collections, financial triage and referrals for Financial Counseling at point of patient access including down payments on self-pay accounts, co-pays and deductibles. * Awareness of billing and coding policies. * Communication with patients regarding billing/insurance coverage questions. * Accurate preparation of bank deposits. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values: * SAFETY: Prevent Harm - I put safety first in everything I do. I take action to ensure the safety of others. * COURTESY: Serve Others - I treat others with dignity and respect. I project a professional image and positive attitude. * QUALITY: Improve Outcomes - I continually advance my knowledge, skills and performance. I work with others to achieve superior results. * EFFICIENCY: Reduce Waste - I use time and resources wisely. I prevent defects and delays. Medical Records * Copies, files, faxes and routes outpatient medical records and correspondence to physicians, Medical Records department and third party payers. * Copies, files, faxes and routes outpatient medical records and correspondence to physicians, Medical Records department and third party payers. * Reconciles daily reports for any missing information. Data Management * Collects data daily on scheduling requests and waits and delays. * Assist in compiling QA/CQI reports. * Provides analysis of variances. * Manages scheduling database. Customer Service * Exhibits excellent customer service skills-understands the impact of first impression on the customer experience. * Demonstrates good judgment with service recovery and response to concerns and complaints. * Consistent with implementation of department GPE action plans. Other * Provides coverage for other staff/sites of service when needed. * Performs other related work as required or requested. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.
    $32k-43k yearly est. 9d ago

Learn More About Office Manager Jobs

How much does an Office Manager earn in Decatur, IL?

The average office manager in Decatur, IL earns between $29,000 and $63,000 annually. This compares to the national average office manager range of $30,000 to $62,000.

Average Office Manager Salary In Decatur, IL

$43,000
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