Customer Retention Manager
Office Manager Job In Davenport, IA
Arona Home Essentials has a long legacy as an industry leader, with continued growth regardless of the economy. We are built on a foundation of excellence, customer focus, quality products and services. We operate over 50 stores in Iowa, Nebraska, Texas, Illinois, Michigan, Florida, Colorado, Kentucky, Indiana, Missouri, New York, Pennsylvania, and Puerto Rico. We are currently looking to hire a Customer Retention Manager.
You will have access to a comprehensive benefits package that includes:
* Paid time off including vacation days, personal days and holidays
* Unlimited Bonus & Commission opportunities paid monthly
* Company paid Life Insurance and Long-Term Disability Insurance
* Medical, Dental, Vision, Life Insurance and Short-Term Disability
* 401(k) with a company match
* Ongoing training and development
Responsibilities:
* Immediate contact of all customers who have not renewed their lease agreement(s)
* Maintain updated accurate customer information
* Help support the overall needs of the store by assisting other associates and acting as key holder in the General Manager's absence
* Monitor customer payment history and habits and make recommendations to support the customer to ownership
* Collect money and obtain customer signatures on lease agreements
* Other tasks as assigned by management
* Strong leadership skills
* Good communication and interpersonal skills
* Professional appearance
* History of results
* Aptitude to learn proper collection procedures
* Effective organization skills
* Must be 21 years of age or older
* Position routinely requires lifting, loading and "dollying" merchandise of 50 pounds or more
* Bi-Lingual a plus!!
Requirements:
Customer Retention Manager must have a satisfactory MVR (driving record), D.O.T. physical/certification, a valid Driver's License and comply with the Arona Home Essentials Driver Qualification Policy. Customer Retention Manager must pass a pre-employment drug screening and criminal background investigation.
EEOC Statement
Arona Home Essentials is an Equal Opportunity Employer.
Front End Entry Level
Office Manager Job 8 miles from Davenport
A Day in the Life: When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and even develop a long-lasting career! We know you're choosing to invest your time with us, and we are committed to doing the same for you through on-the-job and online learning opportunities! Whether you are here for your first job or your last, from groceries to health needs, you guide, inspire, and make all customers' visit memorable. We build belonging by creating a diverse and inclusive workforce so, if you have smiles to share, we'd love to have you on our team.
What you bring to the table:
* You take pride in the work you do, whether big or small.
* You believe that food is central to all our lives.
* Helping customers and fellow associates gives you energy.
* Smiling and making others smile is your favorite.
* You are eager, willing, and wanting to learn & grow.
* You believe that being a part of your community matters.
Why you will choose us:
Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company's philosophy. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better!
We also provide a variety of benefits including:
* Diverse & Inclusive Work Culture
* Competitive Wages Paid Weekly
* Flexible work schedules
* Associate discounts
* Leaders invested in your training, career growth & development.
* Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
* Vacation / Paid Time Off
Our Values
* We put people first.
* We are customer driven.
* We value different perspectives.
* We raise the bar.
* We act as owners.
* We are one team.
* We build belonging.
* We are committed to a healthy future.
Starting hourly rates will be no less than the local minimum wage and will vary based on things like location, experience, qualifications, and the terms of any applicable collective bargaining agreement.
* Cashier - $14.30 - $14.30
* Bagger/Courtesy Clerk - $14.20 - $14.30
Retail Team Manager
Office Manager Job 8 miles from Davenport
Retail Team Managers are expected to represent the company in the most professional way possible. They teach and create leaders for the future, while making decisions to keep the Company's interests first. Managers are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. They are expected to develop the Sales Team as well as provide leadership towards the achievement of maximum profitability and growth in line with the Company's values and vision. Managers must also manage the operational tasks of the store to ensure its day-to-day functioning remains effective and efficient.
Some Responsibilities:
Perform as a role model for all employees in the location
Achieve personal sales goals as well as assist employees with closing sales and customer service
Drive sales performance (Wireless & AT&T TV) through coaching and training
AT&T TV product knowledge checks
Stay up to date on all industry information and technology
Maintain and enforce all visual, housekeeping, and appearance standards
Maintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss prevention
Conduct employee reviews, meetings, and training
Requirements
Must have a valid drivers license
Ability to work at least 45 hours work week
Reliable transportation
Excellent problem-solving skills
Establish and monitor store/kiosk work schedules
Ability to interpret and analyze sales and commission reports
Train, motivate and inspire a team to achieve maximum results
Ensure audit compliance at all times as required by the carrier
Must be at least 18 years of age
1-2 years of wireless sales management
3-4 years of wireless sales experience
College Degree Preferred, High School Diploma, or GED Required
Front Office Manager
Office Manager Job 1 miles from Davenport
Employment Type: Full-Time, Experienced Department: Litigation Support CGS is seeking a Front Office Manager to join our team supporting the legal mission of a large federal agency. This position will allow candidates to demonstrate expertise in office management by providing managerial support and successfully interacting with clients or attorneys.
CGS brings motivated, highly skilled, and creative people together to solve government's most dynamic problems with cutting edge technology. To carry out our mission, we are seeking candidates that are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:
* This is a high-level, high-visibility position which requires the candidate to be onsite 5 days per week.
* The individual must be prepared to closely interact with high-level staff to complete assignments with little oversight.
* The individual must be confident in their interactions and possess a professional demeanor and work ethic.
* The position plays a vital role in the day-to-day operations of the client. Only very experienced candidates very experienced candidates will be considered. This is not a position to grow into. The candidate must have proven, successful, long-term relevant experience to be considered.
* Schedule and coordinate Senior Management calls/meetings via Zoom, MS Teams, etc.
* Setup and initiate hybrid meetings
* Coordinate with IT to resolve equipment technical issues
* Make travel arrangements using the E2 application (training provided)
* Reconcile travel expenses for Senior Management using the E2 application
* Be available to make travel adjustments in the E2 application as needed after travel has commenced
* Answer and direct incoming calls to appropriate parties
* Coordinate site events with dignitaries as needed
* Coordinate scheduling with inside/outside parties
* Direct correspondence to appropriate parties
* Organize workload, processes, physical objects and spaces as needed
* Schedule appointments
* Communicate on behalf of Senior Management as needed
Qualifications:
* At least four years of progressively more responsible supervisory and management experience, including proven capabilities and communication skills to successfully interact with clients or attorneys
* Experience interacting with the public via phone or the front desk
* Experience ordering and maintaining documents
* Exceptional phone etiquette
* Experience operating a multiline phone system
* Experience reviewing written text for typographical consistency, grammar and spelling.
* Experience or skill managing day-to-day operations of a high-level office
* Experience in office organization or non-specialized business operations
* Experience with MS Office Suite - PowerPoint, Word, Excel and Outlook
* Experience supervising and directing other office support staff as needed
* Ability to learn new applications
* Must be a self-starter, quick learner, resourceful and take initiative
* Exceptional oral and written communication skills are required
* Undergraduate degree required.
Ideally, you will also have:
* Law degree, advanced technical certification, or other pertinent graduate degree preferred
Our Commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package.
* Health, Dental, and Vision
* Life Insurance
* 401k
* Flexible Spending Account (Health, Dependent Care, and Commuter)
* Paid Time Off and Observance of State/Federal Holidays
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!
Explore additional job opportunities with CGS on our Job Board:
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For more information about CGS please visit: ************************** or contact:
Email: *******************
$89,301.33 - $114,816 a year
Customer Care Manager
Office Manager Job 3 miles from Davenport
Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world's cities better places to live by providing innovative solutions that help make people's journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.
Are you ready to make your next career move to join our team as our Customer Care Center Manager for KONE Americas in KONE Moline, IL?
Do you enjoy continuously seeking ways to enhance customer experiences, while developing and implementing strategies to improve team performance?
Does managing people related processes (including talent development, staffing, compensation, and performance management) motivate you?
Do you thrive in areas where you develop and maintain customer service policies and procedures?
Are you skillful in identifying opportunities for process improvements and implement best practices?
Do you demonstrate a passion for quality and results?
Are you committed to promoting a safety culture in your team?
If you answered a resounding YES to these questions, then we have an amazing opportunity for you!
Location of position: Moline, IL.
As our Customer Care Center Manager, you will successfully analyze, problem-solve and collaborate to ensure that objectives are completed by performing the required duties while working with your customers and colleagues. Your mission is to promote a positive culture by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results.
You will bring 2+ years of progressive and successful budget experience including forecasting, developing, and managing expenses to KONE. You will use the knowledge gained through your bachelor's degree in business, related field, or equivalent 7+ years similar work experience.
Hiring requirements
Proven experience in managing a call center or customer service team, preferably in a 24/7 environment, or equivalent management experience.
2+ years of budget experience including forecasting, developing and managing expenses.
Strong leadership and interpersonal skills.
Excellent communication skills, both written and verbal.
Strong problem-solving and conflict resolution skills.
Proven ability to coach, train and motivate team members
Strong Customer management skills.
Proficiency in call center software and technologies.
Comprehensive call center knowledge.
Ability to work flexible hours, including nights, weekends, and holidays.
English, French Canadian is a plus.
At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance.
We hire individuals who value culture because we believe culture drives innovation
.
We value your authentic self.
Collaborative, creative, and supportive work environment.
Passionate about safety, quality, and innovation
We care about the communities where we live and work.
Just some of our many benefits include:
Competitive salary
Flexible work schedule
Opportunities to learn and grow
401K Employer Match
401k Employer Non-elective Contribution
Well-being Program
Medical, Prescription, Dental and Vision Insurance
Digital Health Solutions & Telehealth
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Employee Family Assistance Program (EFAP)
Family & Medical Leave
Parental Leave
Leave to Care for a Domestic Partner
Paid Time Off & Holidays
Company Paid Life and AD&D Insurance
Supplemental Life and AD&D Insurance
Company Paid Short-term and Long-term Disability
Buy-Up Long-term Disability
Critical Illness Insurance
Hospital Indemnity & Accident Insurance
Identity Theft Protection
Legal Insurance
KONE Credit Union
Tuition Reimbursement
Commuter Benefits
Annual Base Pay Range:
The hiring range for this role is $115,800.00 - $130,230.00 USD. The compensation package offered will depend on their ability to meet the requirements of the role and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.
Variable Compensation
KONE Annual Bonus plan (60/40) with a target of 15% based on achievement of company goals and individual goals.
Come share your passion and energy to make a positive impact at KONE for our customers and your career!
*Beware of Recruitment Scams*
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Read more on
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At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on
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Office Manager (Quad Cities campus)
Office Manager Job 3 miles from Davenport
Recognized as a "Best Midwestern College" by the Princeton Review. Western Illinois University, accredited by the Higher Learning Commission, serves nearly 6,300 students at its traditional, residential campus in Macomb, IL and its metropolitan, non-residential branch campus in Moline, IL.
Job Description:
RESPONSIBILITIES: Assists the Director of School of Engineering and Technology with essential tasks related to the administration and supervision of departmental work functions and assists in carrying out the administrative functions of the School. The duties performed require extensive knowledge of all aspects of the School and also serve as the QC point of contact or liaison in the Director's absence.
WORK LOCATION: Quad Cities campus
APPOINTMENT: Anticipated start date of April 28, 2025
WAGE: $15.75 - $17.32 / hour
Western Illinois University employees may be eligible for a variety of State of Illinois benefits. These benefits are administered through the Illinois Department of Central Management Services (CMS). These benefits include: Health Insurance plans, (HMO's, OAP's, QCHP, and CDHP), Dental Insurance, Vision Plan, Life Insurance, Accidental Death & Dismemberment (AD&D), Supplemental Long-Term Disability (LTD), Flex Spending Accounts (HAS, MCAP, and DCAP), 403(b) Supplemental Retirement Plans and 457(b) Deferred Compensation Plans.
Eligible employees are required to participate in the State Universities Retirement System (SURS). SURS is the retirement administrator for employees in public higher education in the State of Illinois.
Other benefits available to eligible employees include: paid time-off, Employee Assistance Program, Tuition Waiver programs, and discounts to the local YMCA.
For a full list of benefits as a WIU employee, please visit our Benefits Homepage: **************************************************
For questions on benefits, or eligibility, contact our benefits team at ******************* or by calling ************.
Requirements:
* High school diploma or equivalent.
* Two (2) years (24 months) of work experience comparable to an Office Support Specialist.
Additional Information:
About WIU
Since 1899, Western Illinois University has provided outstanding educational opportunities to individuals in west central Illinois and well beyond our region and state. WIU's traditional residential campus in Macomb, Illinois, is the educational, cultural and athletic center of the region, while the WIU-Quad Cities non-residential branch campus in Moline, Illinois, is the only public university in the immediate Quad Cities region.
WIU-Macomb, IL: Western's traditional, residential main campus offers a comprehensive slate of undergraduate and graduate programs, including a doctorate in education, and post-baccalaureate certificates. A diverse community in west central Illinois, Macomb features a unique blend of agriculture, industry, service, retail, education, and culture. Macomb serves as the county seat, with connections across the state with Amtrak providing twice-daily service from Macomb to Chicago (and point in between). Macomb is located approximately 75 miles from the Quad Cities International Airport (Moline, IL) and 70 miles from the Greater Peoria Regional Airport (Peoria, IL).
WIU-Quad Cities: Located on the banks of the Mississippi River in Moline, Illinois, the WIU-Quad Cities campus is the only public four-year regional university that serves the Quad Cities region. Designed as a metropolitan commuter campus, WIU-Quad Cities offers select undergraduate, graduate, and doctoral programs. Moline is located just 80 miles north of the Macomb campus and is centered within a diverse, bi-state community of 383,000 that offers a broad range of cultural, social, and entertainment amenities and experiences, as well as varied businesses and industries.
WIU Commitment to Diversity, Equity, Inclusion and Anti-Racism
Western Illinois University fosters respect, equity, and inclusion for all students, faculty, and staff. WIU is committed to anti-racism, anti-oppression, equity, social justice, and diversity. We value inclusion as a core value and as an essential element of Western's public service mission. WIU embraces individual uniqueness and a culture of inclusion that supports broad and specific diversity initiatives. Western believes in the educational and institutional benefits of diversity in society as integral to the success of all individuals.
At WIU, we will:
* Maintain a safe and secure environment for all members of our University communities. Educate and empower students, staff, and faculty to be social justice advocates.
* Provide curricula, programs, training, resources, and environments that reflect and strengthen the diversity of our communities, and to elevate cultural awareness and understanding.
* Ensure fair, equitable, and inclusive access to University facilities, programs, resources, and services.
* Create inclusive and equitable policies and practices.
* Diversify the University's workforce by assessing hiring practices to attract, retain, and develop talented staff and faculty from diverse backgrounds.
* Address intergroup disparities through areas as representation, retention, learning outcomes, and graduation rates.
* Create a University wide diversity plan to ensure a continued commitment to anti-racism, anti-oppression, equity, social justice, and diversity.
Academics
More than 61 undergraduate degree programs, 41 graduate programs, two doctoral programs and 16 post-baccalaureate certificate programs prepare students for a successful career after graduation.
Student Resources
More than 200 student organizations at Western provide social, academic, recreation, athletics, service, academic, and many other opportunities for students to grow and learn, develop leadership skills, and much more.
Numerous concerts, lectures, films, dance performances, cultural events and more are presented and performed each year, along with numerous major theatrical and dance productions and studio shows, and a variety of service-oriented projects and activities, all in a diverse and inclusive campus environment.
The Multicultural Center is home to four cultural and resource centers: The Gwendolyn Brooks, Casa Latina, the Women's Center, and the LGBT*QA Resource Center. These cultural and resource centers promote WIU's goal of enhancing justice, diversity, equity, and inclusion through educational programming and advocacy.
WIU Intercollegiate Athletics
The University's athletics program, based on the Macomb campus, sponsors 17 NCAA Division I intercollegiate men's and women's varsity sports. All varsity sports compete at the Division I level through The Ohio Valley Conference.
Application Instructions:
Complete an Employment Application online by clicking APPLY NOW or by navigating to the WIU Employment page. Upload and submit supplemental application materials, including copies of official academic transcript(s) and a current resume, within the applicant portal.
Note In order to upload Individual documents must be under 2 MB in size.
Western Illinois University endeavors to provide a safe environment for its employees and students and requires candidates to submit to a background investigation upon offer of employment. Employment is contingent upon compliance with University policies and procedures relating to the receipt and evaluation of information contained in the background investigation.
Western Illinois University is an Affirmative Action and Equal Opportunity employer with a strong commitment to diversity. In that spirit, we are particularly interested in receiving applications from a broad spectrum of people, including, but not limited to, minorities, veterans, women and individuals with disabilities. WIU has a non-discrimination policy that includes discrimination based on an individual's membership in the following classes: sex, race, color, sexual orientation, gender identity, gender expression, religion, age, marital status, national origin, disability, genetic information, veteran status, and any other classes protected by state or federal law.
For assistance with the online application system contact the Office of Human Resources at ************** or via email at **********************.
Business Office Manager
Office Manager Job 3 miles from Davenport
Title: Business Office Manager Employment Type: Full Time Work Hours: Monday through Friday City: Bettendorf State: Iowa We care about our employees! We value and respect the talented and committed people that make up our practice. Be a part of an organization that works to make a difference in the lives of its patients by encouraging you to be your best every day.
Position Responsibilities:
In this position, you'll be responsible for working alongside the Revenue Cycle Manager in planning, directing and overseeing business office operations to ensure the efficiency of our insurance and patient claim billing, adjudication and collection processes. You'll act as a liaison between the insurance, business office, precertification, billing, coding and collection departments and continuously review departmental processes in order to implement changes as needed in the ever-changing healthcare environment. Additionally, you'll need to stay current on insurance and coding changes and regulations, analyze monthly reports regarding practice operations and future goals, and provide leadership and support for complex business office issues as they arise. ORA holds all of our staff members accountable for providing high level care, maintaining patient confidentiality and complying with all HIPAA rules and regulations. As a member of our Business Office, you'll be a part of a robust and talented team who work hard to keep our practice running smoothly.
Requirements:
This position requires a high school diploma or equivalent. We would prefer a degree or certificate in Health or Business Administration, but it is not required. A successful candidate will have a minimum of five years medical office and management experience. This candidate must have excellent interpersonal, oral, and written communication skills, a proven ability to build relationships with all levels of the organization, and the ability to organize and prioritize tasks effectively and accurately. A successful candidate will have strong knowledge of personal computer applications and Electronic Medical Record.
Benefits:
Click here for more information about the benefits offered as part of our employment package with ORA Orthopedics. Please note that some benefits are dependent upon the position and employment status held. ***********************************************
The pay range displayed for this position represents the pay range for all positions that are classified in this job grade. Individual pay will depend on a wide range of factors such as candidate skills, experience, qualifications, education, location, licensure, certification requirements, and alignment with company benchmarks.
ORA Orthopedics is the Quad Cities' largest and most comprehensive orthopedic provider, proudly offering an integrated continuum of orthopedic care that includes orthopedic sub-specialty clinics, walk-in care at our Urgent OrthoCARE clinics, diagnostic imaging, physical therapy, outpatient surgery and more. For more information on our practice, visit our website at ************** Apply to join our team today!
Administrative Supervisor Registered Nurse RN
Office Manager Job 41 miles from Davenport
Total Rewards "Your life - our Mission" OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about benefits and the total rewards at OSF.
Pay range for this position is $41.62 - $60.00/hour. Actual pay is based on years of licensure. This is an Hourly position.
Overview
POSITION SUMMARY:
The Administrative Supervisor assists in overseeing work of team members engaging in providing both direct and indirect patient/nursing care services to patients on assigned shifts.
Demonstrates the ability to be accountable for ensuring safe high quality patient care, enhance the patient /family experience, and provide effective leadership contributing to the delivery of the organization's objectives.
Determines work priorities, works with Charge Nurses and Department Leads to ensure appropriate staffing, and serves as a resource person for all facility Team Members resolving operational and patient care problems.
Qualifications
REQUIRED QUALIFICATIONS:
Education: BSN
Licenses/Certifications:RN-Registered Nurse
Other Licenses/Certifications:
* Professional national leadership certification or as determined by the operating unit CNO within one year after hire
* BLS and ACLS by American Heart Association
Other certifications as required per operating unit e.g. PALS, TNCC, NRP, and NIMS
Experience: 3 years of experience in an acute care setting.
PREFERRED QUALIFICATIONS:
Other requirements/information:
* Demonstrates proven leadership skills.
* Interpersonal skills necessary to effectively lead and direct the work of other employees in order to effectively interact with patients, families, physicians.
* Demonstrates knowledge of all emergency procedures including EMR downtime, disaster plan, etc.
* Demonstrates knowledge of policy and procedures and the ability to access them as needed.
* Demonstrates knowledge of the location of educational/supportive resources and the ability to locate appropriate resources.
OSF HealthCare is an Equal Opportunity Employer.
Office Manager
Office Manager Job In Davenport, IA
The Office Manager in a Helzberg Diamonds retail store manages the daily operations of the office by providing guidance and leadership necessary to assist the store in achieving sales and profit goals. Key responsibilities include: * Procedural compliance to ensure that all transactions are handled in accordance with company policies and procedures
* Successful implementation of company programs and initiatives (including extended warranty sales, in-store signage, pricing and merchandising tagging)
* Providing the direction, leadership, and motivation necessary to assist the store in achieving sales and profit goals
* Achieving personal sales and extended warranty goals by working on the sales floor
* Assist Store Manager in recruiting, interviewing and hiring top talent
The ideal candidate will possess:
* High school diploma or equivalent
* One to three years of retail office experiences
* Previous supervisory experience
* Ability to sell in a commission environment
* Experience using a PC or POS system or other computer keyboard is required
* Strong communication and organizational skills required
* Must be available to work a flexible schedule, including evenings, weekends and holidays
Business Office & Facilities Director
Office Manager Job 1 miles from Davenport
This is a supervisory position and member of the library administrative team responsible for providing financial as well as building oversight in conjunction with other city departments. Work involves supervising subordinate staff, auditing and processing all library financial transactions and coordinating work on the library's building and equipment.
Examples of Duties
Receives telephone calls and visitors; responds to inquiries and complaints; and handles routine matters.
Supervises maintenance and security staff, and oversees library environment including cleanliness and building security.
Relieves a superior of routine administrative and office management details; checks operating reports for accuracy and conformance to policies and procedures.
Provides information relative to budget accounts throughout the year for the Library Director, Library Board of Trustees, and Library District Board.
Prepares special reports, correspondence, maintains financial records, prepares monthly reports on expenses and revenues for the Library Director, Library Board of Trustees, and Library District Board.
Assists the Library Director in preparation of the Library budget and budget reports for the city's Finance Department.
Maintains files of all department personnel, including leave taken, and other personnel data; completes personnel transaction forms and performance evaluations for department personnel; checks time and work sheets submitted by department personnel for accuracy and completeness and submits sheets to Finance Department; monitors sick leave, injuries, and other personnel data.
Supervises the work of subordinate personnel, assigns and delegates duties and special projects; establishes office procedures and policies; screens applicants for department positions, and evaluates subordinate staff.
Attends departmental and interdepartmental meetings and conferences.
Provides centralized inventory control for office supplies.
Coordinates the processing of accounts payable for the department, reconciles all credit card and purchase card use and processes bills for payment in accordance with Library Board policy and the city's Finance Department procedures.
Reviews cash handling procedures in accordance to Library and city's Finance Department procedures.
Reviews travel requests, processes travel and mileage reimbursements.
Coordinates preventive maintenance work with the library maintenance worker ensuring work is done with as little disruption to library operations as possible.
Works with vendors to ensure the best rates for contracts; organizes a schedule of inspections and maintenance while staying within the current budget.
Maintains records pertaining to all maintenance contracts; maintains records of equipment and repair history.
Contacts vendors for HVAC maintenance, plumbing and electrical services, sprinkler system and fire and security alarm services.
Responsible for scheduling and reporting on annual building inspections, including ADA and fire code compliance.
Manages key inventory and access to building and staff entrances.
Responds to alarms at all library locations.
Provides effective and efficient customer services and promotes and maintains responsive community relations.
Assists the Library Director in putting together the final document for the Capital Improvement budget.
Performs related duties as assigned.
Typical Qualifications
Graduation from a four year college or business school with major course in general business management or building maintenance; 3 or more years of administrative experience, or any equivalent combination of training and experience which provides the following knowledge, abilities, and skills:
Knowledge of business, office or accounting procedures.
Knowledge of building and grounds maintenance, repair and custodial work.
Knowledge of the principles and methods of office management and standard office procedures, systems, and equipment.
Knowledge of departmental practices and procedures.
Knowledge of office software as used in the City (Microsoft Office including Word and Excel) along with the ability to learn new software.
Ability to coordinate complex projects.
Ability to compose and prepare effective correspondence, including written service contracts.
Ability to manage and direct the work of staff.
Ability to make independent decisions in accordance with established policies and procedures.
Ability to learn and use specialized language and technical terms unique to the department.
Ability to learn library programs and services.
Ability to deal effectively and courteously with public inquiries and complaints.
Ability to establish and maintain effective working relationships with other employees, departments, and the general public.
Possess and maintains a valid Class D Illinois Driver's License or equivalent license issued by the employee's state of residence.
Must live in Illinois or Iowa. All employees must report within 60 minutes after being called into work for an overtime assignment.
Supplemental Information
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be to enable individuals with disabilities to perform the essential functions.
Work is performed mostly in office setting, hand-eye coordination is necessary to operate computers and various pieces of office equipment.
While performing the duties of this job, the employee is frequently required to sit and talk or hear; use hands to finger, handle or feel objects, tools or controls; and reach with hands and arms. The employee is occasionally required to walk, and lift and/or move up to 35 pounds. Specific vision abilities required by the job include close vision and the ability to adjust focus.
Customer Experience Coor
Office Manager Job 49 miles from Davenport
All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is a new opportunity to Discover Different.
Posting Notes: Marshalls Store 1566 || 2901 E Lincoln Way || Sterling || IL || 61081
Opportunity: Contribute To The Growth Of Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
* Creates a positive internal and external customer experience
* Promotes a culture of honesty and integrity; maintains confidentiality
* Takes an active role in training and mentoring Associates on front end principles
* Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
* Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
* Addresses customer concerns and issues promptly, ensuring a positive customer experience
* Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
* Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
* Provides and accepts recognition and constructive feedback
* Partners with Management on Associate training needs to increase effectiveness
* Ensures adherence to all labor laws, policies, and procedures
* Promotes credit and loyalty programs
* Supports and participates in store shrink reduction goals and programs
* Promotes safety awareness and maintains a safe environment
* Other duties as assigned
Who We Are Looking For: You!
* Available to work flexible schedule, including nights and weekends
* Strong understanding of merchandising techniques
* Capable of multi-tasking
* Strong communication and organizational skills with attention to detail
* Able to respond appropriately to changes in direction or unexpected situations
* Team player, working effectively with peers and supervisors
* Able to train others
* 1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
This position has a starting pay range of $16.00 to $16.50 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Applicants with arrest or conviction records will be considered for employment.
We're reinventing retail and helping people discover that next find that's going to be their new signature look. You can be a part of their journey to look amazing.
Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. In fact, that's what it's like throughout the entire TJX family, which includes TJ Maxx, HomeGoods, Sierra, and Homesense.
Discover Different also means we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Posting Notes: Marshalls Store 1566 || 2901 E Lincoln Way || Sterling || IL || 61081
Retail Team Manager
Office Manager Job 28 miles from Davenport
Retail Team Managers are expected to represent the company in the most professional way possible. They teach and create leaders for the future, while making decisions to keep the Company's interests first. Managers are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. They are expected to develop the Sales Team as well as provide leadership towards the achievement of maximum profitability and growth in line with the Company's values and vision. Managers must also manage the operational tasks of the store to ensure its day-to-day functioning remains effective and efficient.
Some Responsibilities:
Perform as a role model for all employees in the location
Achieve personal sales goals as well as assist employees with closing sales and customer service
Drive sales performance (Wireless & AT&T TV) through coaching and training
AT&T TV product knowledge checks
Stay up to date on all industry information and technology
Maintain and enforce all visual, housekeeping, and appearance standards
Maintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss prevention
Conduct employee reviews, meetings, and training
Requirements
Must have a valid drivers license
Ability to work at least 45 hours work week
Reliable transportation
Excellent problem-solving skills
Establish and monitor store/kiosk work schedules
Ability to interpret and analyze sales and commission reports
Train, motivate and inspire a team to achieve maximum results
Ensure audit compliance at all times as required by the carrier
Must be at least 18 years of age
1-2 years of wireless sales management
3-4 years of wireless sales experience
College Degree Preferred, High School Diploma, or GED Required
Emergency Support Services and EMS Supervisor
Office Manager Job 1 miles from Davenport
* Area of Interest: Patient Care * Salary Range: $30.45 - $45.67* * FTE/Hours per pay period: 0.08 * Department: EMS System * Shift: Monday-Friday; Variable Based on Business Needs * Job ID: 163369 UnityPoint Health Information Why UnityPoint Health? Commitment to our Team - We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Culture - At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and an unwavering belief in doing what's right for the people we serve. Benefits - Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. *
Caring is what we do, and it starts with our team members: expect paid time off, parental leave, 401K matching and an employee recognition program as we support you both personally and professionally. * You can only give your best when you feel your best, and we help you live well with dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members to give you peace of mind. * We strive to make things easier and more personal in health care to set us apart from the rest, and you can experience that commitment through early access to earned wages with Daily Pay, a tuition reimbursement program designed to help you further your career and adoption assistance to help you grow your family in the way that works for you. Diversity, Equity and Inclusion Commitment - At UnityPoint Health, we honor the ways people are unique and embrace what brings us together. Our collective goal is to champion a culture of belonging where everyone feels valued and respected. Development - We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience. Community Involvement - Be an essential part of our core purpose-to improve the health of the people and communities we serve. Visit ************************************ to hear more from our team members about why UnityPoint Health is a great place to work. Overview Emergency Support Services and EMS Supervisor Full Time; Monday-Friday; Variable Hours Rock Island, IL Responsible for supervising the daily activities of the unit utilizing quality and cost-effective patient care principles to including operations, staffing levels and employee relations. Manages daily operations of UnityPoint EMS System, including EMS services, CTC, and HPP Grant. Ensures system compliance with Illinois Department of Public Health EMS Act and EMS Administrative Code, Iowa HHS and Federal ASPAR regulations. Collaborates with physicians and other health care workers, to assess, plan, implement and evaluate patient care while maintaining a practice environment that reflects the UnityPoint Health-FOCUS values. Responsibilities Leadership * Prioritizes, reassigns, and redistributes work, to include scheduling and delegating workflow of patient care in an organized manner. * Reviews/reassigns patient assignments based on continuity and skill level of the team member. * Coordinates scheduling and maintains appropriate staffing levels and effectively communicates with others to ensure staffing requirements are met. * Coordinates orientation program and training of newly hired team members. * Coordinates staff education/in-services/specialized skilled training programs including competences. * Collaborates with the Manager, effectively resolving complex unit situations, such as patient complaints and crises as they occur within the unit. * Evaluates and guides staff through coaching and provides immediate feedback and responds to difficult inquiries and problems. * Completes and issues performance evaluations Clinical Excellence * Liaison between UnityPoint Trinity and Illinois Department of Public Health, including site visits, committee responsibilities and works with Iowa HHS. * Ensures UnityPoint Trinity is compliant with EMS System requirements and regulations as defined in the EMS Act of Illinois and the Illinois Administrative Code and Iowa HHS of a region of 2. * Liaison between EMS Medical Director, EMS service level coordinators UPH emergency hospital services. * Ensures system services are compliant with IDPH and UnityPoint EMS Standing Medical Orders (SMO). * Works with EMS Medical Director to develop updated standing medical orders. * Manages implementation of standing medical orders, including education and delegation to service coordinators. * Ensures nursing and medical staff are compliant with UnityPoint EMS SMOs. Key Accountability * Develops, plans, implements, and evaluates pre-hospital licensure classes including refresher. * Monitors and ensures maintenance of pre-hospital education records, license holders and electronic medical record, including submission to state of Illinois. * Ensures NEMSIS compliance with EMS electronic medical record system. Qualifications Education: EMT-Paramedic licensed in Iowa and Illinois or NREMT or Licensed PHRN Experience: Must possess comprehensive knowledge of emergency and pre-hospital care. Must have field experience as pre-hospital provider. Three years of EMS experience. One year of previous supervisory experience. License(s)/Certification(s): EMT-P must be licensed in Iowa and Illinois and/or National Registry. Valid driver's license when driving any vehicle for work-related reasons.Must possess or obtain EMS Lead Instructor license. Knowledge/Skills/Abilities: Writes, reads, comprehends, and speaks fluent English.Basic computer knowledge using word processing, spreadsheet, email, and web browser. Other: Use of usual and customary equipment used to perform essential functions of the position. Use of EMS training equipment and supplies to manage variety of EMS scenarios. * Specific offers are determined by various factors, such as experience, skills, internal equity, and other business needs. The salary range listed does not include other forms of compensation which may include bonuses/incentive, differential pay, or other forms of compensation or benefits that may be applicable to this role.
Environmental Services Department Manager
Office Manager Job 8 miles from Davenport
Role: Environmental Services Department Manager
Pay Rate: $21.00 an hour
Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility. At HCSG, we are passionate about positively impacting the communities we serve. If you share our commitment to excellence and enhancing customer and resident experiences, join us and make a difference!
What We Offer
Comprehensive Benefits Package - Medical, Dental, and Vision
Free Telemedicine Services on Day 1*
Paid Holidays & Vacation
401 (k)
Get paid when you need it with PNC EarnedIt
Financial Wellness Support from PNC Workplace Banking
Free Prescription Discount Program
Employee Assistance Programs
Training & Development Opportunities
Employee Recognition Programs
Employee Stock Purchase Plan
Nationwide Transfer Opportunities
*Not available in AR.
Responsibilities
Manage and supervise housekeeping, laundry, and floor care staff, ensuring compliance with policies, procedures, and federal/state requirements.
Perform and lead teams in light housekeeping, heavy housekeeping, and laundry aide duties across varying shifts.
Lead staff training, quality control, and in-service sessions; ensure timely completion of projects and programs.
Maintain records of income, expenditures, supplies, personnel, and equipment while using HCSG computer software.
Act as liaison between building occupants/administrators and HCSG staff; communicate directives effectively.
Use protective gear appropriately; ensure safe use of cleaning solutions and adherence to safety precautions.
Maintain consistent attendance, punctuality, and timely completion of tasks.
Represent HCSG positively through courteous interactions with supervisors, co-workers, client staff, residents, and guests.
All other duties as assigned.
Qualifications
High school diploma or equivalent preferred.
Two years of experience in healthcare housekeeping and supervision preferred.
Maintain a positive attitude and effectively communicate with building occupants, administration, and HCSG leadership to perform daily tasks.
Compliance with COVID-19 vaccination policies.
Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods.
Must be able to perform routine, repetitive tasks continuously.
Must be able to work around food and cleaning products.
Able to follow oral and written instructions, and perform routine, repetitive tasks daily.
Residency within the service area required.
Offered hourly rates for this position are determined based on applicant qualifications, experience, education, and the specific needs, aspects, operational considerations, and requirements of the facility serviced.
Ready to Join Us?
If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!
HCSG is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage employees to bring their authentic, original, and best selves to work for a culturally inclusive team. We offer equal employment opportunities (EEO) to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.
Energy Business Manager
Office Manager Job 8 miles from Davenport
As an Energy Business Manager, you will oversee the energy sales team and help drive the growth of our Propane & Refined Fuels business. The ideal candidate will have strong leadership skills, a deep understanding of the energy sector, and a proven track record of managing sales teams in a fast-paced and competitive environment. This role requires a strategic mindset, the ability to build customer relationships, and expertise in identifying new business opportunities.
What You'll Do:
* Sales Team Leadership: Lead, coach, and motivate the sales team to meet or exceed sales targets and KPIs in the propane and refined fuels market. Provide guidance on best practices, sales strategies, and customer relationship management.
* Strategy Development: Develop and execute sales strategies to expand market share, improve profitability, and enhance customer satisfaction within the propane and refined fuels sector.
* Market Analysis & Forecasting: Stay abreast of industry trends, market dynamics, and regulatory changes in the energy sector. Use data and market insights to forecast demand, identify new business opportunities, and guide decision-making.
* Customer Relationship Management: Build and maintain strong relationships with key customers, ensuring high levels of satisfaction, retention, and loyalty. Address customer inquiries, concerns, and service needs promptly and effectively.
* Sales Reporting & Performance Monitoring: Monitor and report on sales performance regularly, ensuring alignment with business objectives. Analyze sales data to optimize strategies, address gaps, and implement improvements.
* Collaboration with Other Departments: Work closely with the marketing, operations, and logistics teams to ensure seamless execution of sales initiatives and provide feedback for product and service improvements.
* Budget & P&L Management: Assist in the development and management of sales budgets and contribute to overall financial performance goals. Ensure that the sales team operates within budgetary constraints.
* Oversee Procurement Strategies for propane and refined fuels: ensure cost-effective purchasing, supply security, and alignment with market conditions and company objectives.
* Training & Development: Provide ongoing training and development opportunities for the sales team, ensuring they stay current with product knowledge, industry trends, and sales techniques.
* Compliance & Safety: Ensure all sales activities are in compliance with industry regulations and safety standards related to propane and refined fuels.
Note: This job description is not intended to be exhaustive. The employee may be required to perform other related duties as needed to meet the ongoing needs of the organization.
Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Qualifications
What you'll bring:
* Bachelor's degree in business, Marketing, Energy Management, or a related field (preferred).
* Minimum of 5 years of experience in the energy sector, with at least 2 years in a leadership or managerial role.
* Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software.
* Strong understanding of propane and refined fuels markets, distribution, and sales processes.
* Excellent communication, negotiation, and presentation skills.
* Strong analytical and problem-solving abilities.
* Valid Driver's License required.
Working Conditions:
May be exposed to dust, noise, heat, cold, ag chemicals and vapors, and moving machinery on occasion as part of this position. May be required to work long hours in season.
Benefits: For information about our benefits package, please visit our website at ****************************************
Supported Community Living (SCL) Manager
Office Manager Job 27 miles from Davenport
Full-time Description
The Supported Community Living Manager provides direct leadership to the Supported Community Living program and staff, oversight of the day-to-day operations including staff support and development, monitoring of site schedule(s) and overtime, program budgeting, and ensures staff work efficiently and effectively with clients' Individual Service Plans.
*ESSENTIAL DUTIES AND RESPONSIBILITIES:
· Provide direct supervision and coaching to SCL Coordinator and Lead DSPs.· Work with the Senior Leadership Team to develop an annual operations budget for the Supported Community Living Program.· Ensure effective scheduling of SCL staff to meet client needs. Monitor overtime and open hours. Communicate with the Service Director and HR Director to meet hiring needs.· Lead regularly scheduled staff meetings, ensuring SCL staff are kept current on company and department directives.· Monitor compliance with DSP training requirements and arrange additional training to meet the needs of staff and clients.· Actively participate in individual service planning meetings. Ensure all annual documentation related to service planning is completed on time and shared with applicable team members. Maintain a current and compliant casefile for each client.· Advocate for services that promote the dignity, self-determination, health and safety of each client. Make referrals to community resources as needed.· Monitor the effective implementation of Person-Centered Service Plans (PCSPs). Guide staff in evidence-based practices for quality services via regular site visits.· Maintain, monitor, and ensure accurate reporting of client finances.· Ensure medication safety practices are upheld through training and monitoring of medication administration records.· Maintain relationships with external stakeholders as needed to support quality services. · Represent and promote the program to potential participants, funders, and the public.· Teach Safety-Care Core and Advanced Skills curriculum.
*An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.
ADDITIONAL DUTIES AND RESPONSIBILITIES:
· Support and ensure continuing education/organizational training for SCL staff.
· Meet the physical and mental requirements necessary to perform all functions.
· Maintain client and staff confidentiality.
· Follow safety regulations in all facilities while working.
· Model and display person-first language.
Requirements
MINIMUM QUALIFICATIONS:
A valid driver's license, current auto insurance and a driving record that is acceptable from a risk-management perspective.
Background checks showing no evidence of founded abuse.
Obtain and maintain Safety-Care trainer certification within 3 months of hire. Complete 16.25 hours of Relias training. Receive and maintain certification in Medication Management, CPR, Mandatory Dependent Adult Abuse, HCBS Traumatic Brain Injury, and any other training as required.
Education: A high-school diploma or equivalent is required.
Experience: Preferred two-year experience working with individuals with mental and/or physical disabilities.
Knowledge/Skills/Abilities: Ability to establish and maintain a working relationship with service providers, government agencies, field/office employees, and managers to coordinate benefits, activities, and administration of policies.
Technology/Equipment: Ability to operate a variety of office equipment to include but not limited to personal computers, printers, and scanners. Working knowledge of Microsoft Office Suite software.
Physical Demands: Essential functions of the job require the employee to hear, talk, and see well enough to perform driving responsibilities. The employee must be able to occasionally lift and/or move items up to 50 pounds.
Mental Demands: Using standard mental and visual attention continuously, with occasional periods of continuous alertness and concentration.
Hearing: The noise level in the office environment is occasionally quiet and frequently moderate. The noise level in most sites can be frequently moderate to loud.
*The work environment characteristics described above are representative of those an individual encounters while performing the essential functions of the position.
CONTENT:
This description and statements contained within, is intended to describe the general nature and level of work performed by employees in this position and is not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, this Job Description does not establish a contract for employment, implied or otherwise, other than an “at will” employment relationship and is subject to change at the discretion of the CEO of CROSSROADS, INC.
Salary Description $55,120/year
Office Coordinator
Office Manager Job 41 miles from Davenport
About Cambio
Cambio Communities is one of the nation's fastest growing owner/operators of Manufactured Housing Communities (MHCs). Formed in 2020 and headquartered in Michigan, Cambio was founded by a group of manufactured housing industry veterans who wanted to make a difference in the way manufactured housing communities are operated and create a world-class experience for our residents.
Our mission is to provide an exceptional living experience at an affordable price for the many individuals and families that call our community's home. To provide our team members with a challenging and rewarding career that empowers them to learn and grow as part of a team.
We're a people first organization and here's how you'd fit in at Cambio:
Position Summary
The Office Coordinator is responsible for providing support for sales and leasing by handling the routine office work and administrative responsibilities of the community in addition to supporting the leasing, sales, and marketing for the community. Office Coordinators also assist with planning and coordinating community events and activities, building relationships with the residents, and ensuring alignment with the company's goals and objectives and representing the company's core values.
The Cambio Core Values are what drives the heart and soul of our organization. They aren't just words. They're our way of life. We use them to model the way we conduct business, interact with our residents, vendors, community and internally with our teammates. You should be:
Service-Oriented: Service is our passion.
The ‘Do What's Right' Type: Integrity is not negotiable.
Accountable: We are ALL accountable.
A firm-believer in empowerment: Empowerment through action.
Team-Player: Teamwork makes the dream work.
The Gritty Type: We have fun working hard and playing hard.
Duties and Responsibilities
What you will do:
The qualified individual will work as an integral part of the Operations and Community teams to perform the following essential job functions:
Establish rapport with residents and prospective residents, field community comments, suggestions, and complaints, and forward to the appropriate manager.
Prepare and distribute resident and community communications including, but not limited to rule reminders, increase letters, delinquency notices, eviction paperwork, lease addendums and renewals.
Perform administrative and clerical functions including answering phones, typing, copying, and filing.
Provide prospective residents with an option to see suitable homes to their needs that are in inventory; show the home(s), and then guide them through the application process.
Collect and post resident security deposits, processing fees, rent payments, inspection fees, etc., record transactions in the ledger and issue receipts.
Call for payment on delinquent accounts.
Process move-ins and move-outs.
Prepare bills and statements for approval.
Maintain a record of all traffic logs and/or guest cards, and telephone calls.
Assist with the preparation of marketing materials and implementation of resident relation activities such as Facebook, MH Village, local newspapers, and any other marketing sources.
Ensure inventory homes are move-in ready at the time of closing.
Ensure confidentiality of all data in the resident files (i.e., income, credit reports, assets, etc.)
Conduct lease signing and new resident orientation for new residents.
Comply with federal, state and company policies, procedures, and regulations.
Provide coverage in the event of a vacancy or absence of a Community Manager.
Position may require flexible hours, nights, and weekends as needed.
Position requires working one scheduled evening per week and one scheduled Saturday per month, and other non-business hours as customer traffic dictates.
Other duties as assigned.
Qualifications
What you should have:
High school diploma or general education degree (GED), or one to three months related experience in an administrative or office setting and providing customer service and/or training, or equivalent combination of education and experience.
Excellent communication skills including writing and verbal.
Computer skills required: Microsoft Office Suite; Property Management Software a plus, but not required (Manage America, Back Office, Yardi, Rent Manager).
Must maintain a valid driver license and clean driving record.
Must have reliable transportation to work.
Must maintain an active and working personal mobile phone.
A growth mindset; always testing and learning.
Willingness and ability to present self in a neat, clean, and professional manner always throughout the workday and/or whenever present at the community.
Compensation
What we have to offer:
We know that happy people are productive and perform. If we take good care of our team, everything else will fall in place. That's why we offer competitive pay that is commensurate with the market and relevant experience, along with an excellent benefits package including Medical, Dental, Vision, Life, Disability, FSA and 401(K). Certain positions with sales and leasing responsibilities are provided with a commission plan or an override program.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Physical Demands and Work Environment
Frequently required to stand, walk, sit, bend, and reach.
Occasional exposure to outside weather conditions.
The employee must occasionally lift and /or move more than 20 pounds.
Equal Opportunity Employer
At Cambio, we don't just accept difference - we celebrate it! We are committed to creating an inclusive environment for all employees and seek to support the diverse cultures, perspectives, skills, and experiences of our staff.
Cambio is an equal opportunity employer where hiring is based solely on a person's merit and qualifications directly related to professional competence. Cambio does not discriminate against any applicant or employee based on their race, creed, color, religion, gender, gender identity/expression, sexual orientation, national origin, disability, age, genetic information, veteran status, marital status, medical condition, or any other non-merit factor protected by law.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
#LiveCambio #PropertyManagement #MH #JobOpenings #NowHiring #EmploymentOpportunities #CambioCommunities
Unsolicited resumes from third party agencies will not be accepted.
Retail Team Manager
Office Manager Job 28 miles from Davenport
Retail Team Managers are expected to represent the company in the most professional way possible. They teach and create leaders for the future, while making decisions to keep the Company's interests first. Managers are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. They are expected to develop the Sales Team as well as provide leadership towards the achievement of maximum profitability and growth in line with the Company's values and vision. Managers must also manage the operational tasks of the store to ensure its day-to-day functioning remains effective and efficient.
Some Responsibilities:
Perform as a role model for all employees in the location
Achieve personal sales goals as well as assist employees with closing sales and customer service
Drive sales performance (Wireless & AT&T TV) through coaching and training
AT&T TV product knowledge checks
Stay up to date on all industry information and technology
Maintain and enforce all visual, housekeeping, and appearance standards
Maintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss prevention
Conduct employee reviews, meetings, and training
Requirements
Must have a valid drivers license
Ability to work at least 45 hours work week
Reliable transportation
Excellent problem-solving skills
Establish and monitor store/kiosk work schedules
Ability to interpret and analyze sales and commission reports
Train, motivate and inspire a team to achieve maximum results
Ensure audit compliance at all times as required by the carrier
Must be at least 18 years of age
1-2 years of wireless sales management
3-4 years of wireless sales experience
College Degree Preferred, High School Diploma, or GED Required
Customer Retention Manager
Office Manager Job In Davenport, IA
Arona Home Essentials has a long legacy as an industry leader, with continued growth regardless of the economy. We are built on a foundation of excellence, customer focus, quality products and services. We operate over 50 stores in Iowa, Nebraska, Texas, Illinois, Michigan, Florida, Colorado, Kentucky, Indiana, Missouri, New York, Pennsylvania, and Puerto Rico. We are currently looking to hire a Customer Retention Manager.
You will have access to a comprehensive benefits package that includes:
Paid time off including vacation days, personal days and holidays
Unlimited Bonus & Commission opportunities paid monthly
Company paid Life Insurance and Long-Term Disability Insurance
Medical, Dental, Vision, Life Insurance and Short-Term Disability
401(k) with a company match
Ongoing training and development
Responsibilities:
Immediate contact of all customers who have not renewed their lease agreement(s)
Maintain updated accurate customer information
Help support the overall needs of the store by assisting other associates and acting as key holder in the General Manager's absence
Monitor customer payment history and habits and make recommendations to support the customer to ownership
Collect money and obtain customer signatures on lease agreements
Other tasks as assigned by management
Strong leadership skills
Good communication and interpersonal skills
Professional appearance
History of results
Aptitude to learn proper collection procedures
Effective organization skills
Must be 21 years of age or older
Position routinely requires lifting, loading and “dollying” merchandise of 50 pounds or more
Bi-Lingual a plus!!
Requirements:
Customer Retention Manager must have a satisfactory MVR (driving record), D.O.T. physical/certification, a valid Driver's License and comply with the Arona Home Essentials Driver Qualification Policy. Customer Retention Manager must pass a pre-employment drug screening and criminal background investigation.
EEOC Statement
Arona Home Essentials is an Equal Opportunity Employer.
Support Center (Service Desk) Manager
Office Manager Job 1 miles from Davenport
Employment Type: Full Time, Mid-level Department: Information Technology CGS is seeking a Support Center (Service Desk) Manager to join our team supporting a wide-ranging technical support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Qualifications:
* Experience in one of the following disciplines: Information Systems, Information Technology,
Engineering, Management/Business Management, or Computer Science.
* Service desk Institute (HDI) certified as a HDI Support Center Manager with a requirement that individual become HDI Support Center Director certified within 12 months of Task Order Award.
* Demonstrated experience re‐engineering or setting up service desks according to industry best practices.
* Demonstrated experience obtaining Government management buy‐in for improving the service desk by demonstrating greater Return on Investment.
* Demonstrated experience developing and maintaining formal processes and procedures for consistency and increased productivity.
* Demonstrated experience implementing methodologies to improve first call resolution, managing customer perceptions, and building strong internal relationships.
* Demonstrated experience recommending and implementing appropriate technology and other resources to maximize service desk effectiveness.
* Demonstrated experience building and retaining a qualified service desk team through innovative hiring and training and development techniques.
* Demonstrated experience implementing innovative staffing and scheduling models for KPI guaranteed coverage at the lowest possible costs.
* Demonstrated experience developing a customer care philosophy that ensures customer satisfaction.
* Demonstrated experience analyzing service desk performance through various statistical and reporting methods.
* Demonstrated experience enhancing the image of the service desk as a front-end support group that advances the IT vision and strategy.
* Demonstrated experience managing an incident management system in a performance based environment complying with ITIL V3/V4 standards.
Our Commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package.
* Health, Dental, and Vision
* Life Insurance
* 401k
* Flexible Spending Account (Health, Dependent Care, and Commuter)
* Paid Time Off and Observance of State/Federal Holidays
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!
Explore additional job opportunities with CGS on our Job Board:
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For more information about CGS please visit: ************************** or contact:
Email: *******************
$57,400 - $73,800 a year