Office Manager Jobs in Clarence, NY

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Office Manager
Office Supervisor
Assistant Office Manager
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Assistant Service Manager
Dental Office Manager
Business Office Manager
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Billing Manager
Customer Experience Manager
  • Assistant Service Manager

    Wilkins RV 3.6company rating

    Office Manager Job 38 miles from Clarence

    Company: Wilkins Recreational Vehicles Assistance Service Manager We believe talent makes a difference! Join an award-winning team offering excellent earning potential along with opportunities for growth, including a leadership team that appreciates your drive, skills and ability. We're looking for employees who can make a difference, because we believe an innovative team can accomplish anything! Salary Range: $60,000.00 - $80,000.00 Annually Eligible for profit-sharing Benefits: Medical/Dental/Vision Insurance 401K/401K Matching Program PTO/Sick Time Voluntary Benefit Program Employee Referral Program Employee Discount RV Borrowing Program Job Responsibilities: This position oversees the entire customer service experience from the point of setting the appointment to finalizing of the customer bill Greets, establishes, and maintains a positive rapport with customers Assists customers in determining needs; promotes our products, accordingly Estimates cost of repair and prepares itemized service order Initiates service orders, secures customer's signature, and closes when completed Develops a keen understanding of all of our products and services Understands effective service sales processes and actively seeks sales opportunities Maintains good communication with customer and follows up after work is completed to ensure satisfaction Understands customer's needs, committed to exceed customer expectations every day Complies with all company policies and procedures Requirements: 2 years' experience in a management position is preferred but not required Strong communication skills, Positive attitude, Strong work ethic, Ability to work effectively in a team leadership setting #1 RV Dealer in New York Wilkins RV facilities are centrally located and proudly serve the cities of Bath, Elmira, Corning, Churchville, Olean, Rochester, Syracuse, Buffalo, New York and Northern Pennsylvania. Powered by JazzHR 1eOWlxxvjf
    $60k-80k yearly 5d ago
  • Customer Experience Manager - Victoria's Secret - Walden Galleria - Buffalo, NY

    Victoria's Secret 4.1company rating

    Office Manager Job 15 miles from Clarence

    A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. Direct Reports as assigned: Customer Experience Lead(s) and / or Associates All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. Click here for benefit details related to this position. Minimum Salary: $22.25 Maximum Salary: $29.90 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Ability to improve customer satisfaction and drive customer loyalty. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Experience selecting and developing direct reports to the next level and creating an environment where people do their best work. * Ability to monitor/track progress and incorporate feedback into decision-making. * Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 3+ years of retail leadership experience preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $22.3-29.9 hourly 16d ago
  • Billing Manager

    Child and Family Services 4.5company rating

    Office Manager Job 8 miles from Clarence

    Join our team as the Billing Manager and lead the charge in overseeing all aspects of medical billing and reimbursement at Child & Family Services. In this dynamic role, you'll manage the revenue cycle, from charge entry to collections, ensuring accuracy and efficiency. You'll lead and mentor a dedicated team, track Key Performance Indicators (KPIs), and drive improvements to maximize collections. Collaborate with internal teams to solve challenges and enhance billing processes, all while making a real impact on services for children and families. Key Responsibilities: Revenue Cycle Support: Ensure smooth billing processes for Child & Family Services. Billing & Collections: Manage charge entry, payment posting, claims submission, patient statements, and collections. KPI Dashboards: Create and monitor monthly Key Performance Indicators to ensure efficiency and success. Team Training & Leadership: Conduct training and supervise the billing team to enhance performance and accuracy. Account Follow-Up: Resolve billing issues, audit delinquent accounts, and maximize collections. Financial Reporting: Prepare and reconcile medical billing transactions for accurate monthly financial reporting. Collaboration: Work cross-departmentally to improve service and meet revenue cycle benchmarks. Audit Support: Prepare reports for the agency's annual audit and assist with financial audits. Demonstrates excellent phone etiquette and customer service skills. Also demonstrates knowledge of agency programs and services. Maintains positive working relationships with program staff and others within the agency. Demonstrates strong interpersonal skills during interactions with internal and external customers. What You Bring: Billing experience in either physician, hospital or behavioral health clinic environment is required. 7+ years related work experience required (behavior health medical billing experience preferred). 3+ Years Supervisory Experience in a healthcare setting Strong knowledge of revenue cycle processes Familiarity with payer portals, including but not limited to, ePACES, Availity, Inovalon, clearinghouses High School Diploma or Equivalent Required (AS/BS Degree preferred) Billing/Coding Certification is a plus Credible Experience with Qualifacts highly desired We Offer: Hybrid work schedule with potential for remote days A supportive and collaborative environment where your contributions matter. Opportunities for growth and professional development. Competitive compensation and benefits package. A role that allows you to make a real difference in the lives of children and families! Competitive Pay Range of $55,000-$65,000 annually based on experience C+FS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment Paid Time Off (PTO), paid holidays and bereavement time Employer Paid Life Insurance Medical insurance options Dental insurance options Vision insurance options Wellness Program and Incentives Health Savings Account (HSA) Healthcare Flexible Spending Account (FSA) Dependent Care FSA Employee Referral Bonus Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF) 403(b) Right Away and Employer-Contributions Diversity Statement: Within our agency and in the communities that we serve, C+FS is committed to diversity and inclusion with race equity at the center. Every day we work to promote safety, health, and wellness. We will not stop until Black, indigenous and people of color are free from racism and experience peace, prosperity and well-being. Child and Family Services is an Equal Opportunity Employer: Child and Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child and Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.
    $55k-65k yearly 60d+ ago
  • Dental Office Manager

    Concierge Dental Group

    Office Manager Job 15 miles from Clarence

    Join the Fastest Growing Dental Team in WNY! About Us: Concierge Dental Group is expanding, and we're seeking a dedicated Dental Office Manager to lead our team, ensure exceptional patient care, and manage the financial and operational aspects of our dental practices. Key Responsibilities: Leadership and Staff Management: Lead and manage the team, including administrative staff, dental assistants, and dentists. Conduct morning huddles and monthly team meetings. Perform staff training and evaluations. Foster a positive and collaborative work environment. Patient Services: Oversee the patient experience from scheduling to post-visit follow-up. Resolve patient complaints and issues. Ensure accurate, complete, and confidential patient records. Financial Management: Oversee collections and insurance claims processes. Monitor accounts receivable and reduce outstanding balances. Manage the office budget and analyze financial reports. Operational Efficiency: Implement new office policies and procedures directed by managment. Ensure compliance with HIPAA, OSHA, and other regulations. Manage office supplies and inventory. Communication and Coordination: Serve as the primary contact between administrative staff, clinical staff, dentists, and management. Communicate office updates and policy changes. Experience Required for this position: 1. Educational Background: High school diploma or equivalent (required). Bachelor's degree in healthcare administration, business management, or a related field is a plus. 2. Professional Experience: Minimum of 3-5 years of experience in a dental office or healthcare setting. Prior experience in a management or supervisory role within a dental practice. Proven track record of effectively leading and managing a team to achieve performance goals. Experience conducting staff training and development programs. 3. Technical Skills: Proficiency with dental practice management software (e.g., OpenDental, Eaglesoft, etc). Knowledge of dental billing and coding, insurance claims processing, and accounts receivable. Familiarity with HIPAA, OSHA, and other regulatory requirements in a dental setting. 4. Interpersonal Skills: Excellent communication and interpersonal skills to interact effectively with patients, staff, and dental providers. Strong organizational and time-management skills. Ability to resolve conflicts and address staff concerns efficiently. Commitment to providing exceptional patient care and customer service. Why Join Us? Competitive salary Bonus Structure Benefits package including health insurance, paid time off, and retirement plans Opportunities for career growth and advancement State-of-the-art equipment and technology Supportive and team-oriented environment If you are passionate about providing high-quality care and enjoy working in a fast-paced and dynamic environment, we encourage you to apply. Join our team and take your career to the next level! How to Apply: Submit your resume detailing your relevant experience and why you are the perfect fit for this role!
    $61k-91k yearly est. 60d+ ago
  • Office Manager

    Daemen College 4.1company rating

    Office Manager Job 7 miles from Clarence

    Daemen University is a dynamic, independent, liberal arts institution committed to excellence in student centered learning. The University places special emphasis on preparing students for excellence in professional life, civic engagement, and on instilling and understanding that learning is an exciting lifelong journey. Students are encouraged to be creative, innovative, ethically minded leaders for an ever-changing, diverse, and interconnected world. The Mission of Daemen University is to prepare students for life and leadership in an increasingly diverse and complex world through the integration of education and professional preparation. Daemen University is going beyond instrumental needs to foster the development of individuals who are dedicated to the health and well-being of local and global communities. Purpose of Role Under general supervision, this position manages the daily office operations of the Facility Services office. This includes assistance/support to approximately 5 managers, 11 trades/mechanics personnel and 19 cleaner/housekeeping positions. Also includes work with several outside contractors and vendors in relation to Facility operations. About This Opportunity Joining our Maintenance team, the Office Manager will be responsible for the following: * Communicate and interact professionally with internal and external constituencies at all levels. * Assist with onboarding process for new Facilities personnel. * Monitor assigned communication device at all times. * Work collaboratively and professionally with all coworkers and members of the campus community. * Maintain confidentiality of information (including but not limited to: student and employee personal information, student grades, etc.) both during and after employment with the University. Any question regarding the confidentiality of material should be referred to the supervisor. Any violation shall subject the employee to disciplinary action, up to and including termination of employment * Monitor incoming maintenance request tickets for emergencies and assure they receive timely attention. * Open, date, sort and distribute incoming mail and send mail out as needed. * Answer multi-line phone. Take accurate messages. * Complete purchase requisitions and keep accurate record of all transactions. * Reception duties, including greeting contractors and visitors to the Facility Services office. * Schedule appointments and keep calendar of daily meetings, etc. * Page appropriate personnel when required and if maintenance emergencies arise. * Open and organize Facility Services office. * Send correspondence on behalf of Director and Assistant Director of Facilities. * Update conference set up paperwork as needed. * Issue purchase order numbers/control credit card use when employees need to order supplies. * Order supplies for office and maintenance needs including cleaning and Daemen House. * Maintain files for suppliers, buildings, grounds, blueprints, etc. * Update insurance records. Check insurance expiration dates and request updates as needed. * Research records and files for past repairs. * Keep vehicle maintenance records, New York inspections, registrations and license updates. Assist with appointments and payment for repairs. * Monitor annual contracts and track costs. * Issue capital purchase requisitions. * Maintain personnel files. * Schedule and coordinate meetings as needed. * Update maintenance tickets. * Monitor department budget. * Work closely with a variety of vendors/contractors to ensure regulation compliance, routine stock is adequate, services are performed as contracted and issues are resolved. * Ensure all regulatory information (sprinkler inspections, extinguisher inspections, hood cleaning, suppression systems, etc.) is complete and up to date for NYS annual fire inspection. * Perform other duties as assigned. Required Qualifications * Ability to read and comprehend various forms, documentation, files, and information in the department. * Knowledge of computers as related to facilities systems, emailing and payroll. * Strong organizational and scheduling skills. * Excellent time management skills. * Multi-tasking skills as responsibilities shift to support the dynamic needs of the department. * Attention to detail. * Reliability and punctuality. * Self motivated as well as ability to work in a team environment. * Ability to evaluate and resolve day-to-day problems pertaining to facilities and personnel issues. * Normal work week 7am -3pm is forty (40) hours Monday-Friday, but the ability to work extended hours and weekends to respond to emergencies and meet deadlines may be required. Physical Requirements: The functions of the position are usually performed sitting but may require some amount of time standing. Some amount of stooping, kneeling, bending, reaching, stretching, pushing, crouching, walking, carrying and other movements may be required. All individuals are required to be able to perform these movements without significant risk of injury to themselves or others, or to otherwise demonstrate or explain how they can perform the essential functions listed above. Minimum Qualifications: * Associate's Degree (Bachelors preferred) * Previous office experience. * Strong computer skills, especially Office 365. * Ability to work with minimal supervision. * Strong interpersonal, verbal and written communication skills. * Ability to follow department Uniform Policy. Total Compensation Daemen University offers a robust total compensation package that includes: * Health insurance with an option of two plans: an HSA plan with the deductible funded by employer HSA contributions, or a copay plan. * Dental insurance through the Guardian network. * Vision insurance through the Guardian network, and an option between the VSP or Davis plans. * An 8% employer contribution to the retirement savings account when employees contribute just 5%. * Fully paid long term disability insurance, guaranteed-issue life insurance for new hires up to a volume of $150,000. * Tuition waiver for full-time employees and their qualified dependents. Entrance in Tuition Exchange scholarship opportunities to pursue education at other institutions. * Generous time off for administrative and staff employees. Daemen University strongly encourages all campus community members to get vaccinated for COVID-19, including a booster vaccine.
    $49k-66k yearly est. 34d ago
  • Clerk IV - Office Manager (Hybrid Opportunity)

    Details

    Office Manager Job 7 miles from Clarence

    About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary Under the direction of the Assistant Dean of Advising and Student Success, the Office Manager (Clerk IV) position supports the mission of the College of Engineering Office of Student Affairs (OSA). Responsible for maintaining and assessing the day-to-day operations for the OSA to maximize its functionality. Serves as the primary reception and customer service representative for OSA, directing public inquiries to appropriate parties, and providing guidance to students or directing them to the appropriate resources such as College of Engineering advisors, department advisors, or Deans. Responsible for maintaining a clean and professional reception area. Provides administrative support to the Office of Student Affairs Advising Team, Assistant Deans, and Associate Deans. The College of Engineering includes five departments including eight majors and serves over 2,000 undergraduate students and nearly 1,000 graduate students. Essential Functions Acts as first contact for undergraduate students, faculty and parents seeking information and/or academic advising. Must effectively triage all incoming student traffic and inquiries. Makes rapid decisions to either personally address the question or issue, refer to another person or office, or arrange a appointment. Answers questions about compliance with university academic policies and procedures such as late adds or withdrawals, registration procedures, etc. Represents College of Engineering to the public, responds to inquiries from parents and prospective students, referring to deans and advisors as appropriate. Provides clerical support for the College of Engineering Office of Student Affairs advising team and College of Engineering undergraduate student success programs. Tracks advising caseloads, assigns advisors in SPIRE, and handles advising hold removal as needed. Uses 25Live platform to schedule rooms for non-course uses such as seminars, workshops, programs, meetings, and admissions functions, etc. Uses CAPS platform to schedule ENGIN classes and FYS classes at the college level. Supports hiring and training of College of Engineering Office of Student Affairs student support staff. Supervises College of Engineering Office of Student Affairs student support staff. Assign staff tasks and schedules. Supports the organization of special College of Engineering Advising events, such as Come Home To Your College, Senior Celebration, etc. Provides administrative support for community college outreach and bridge programs. Assists Assistant Dean of Advising and Student Success with SPIRE and Navigate queries. Uses these queries to create lists of service indicator/holds (e.g., probations, suspensions, and dismissals) to submit to the Registrar to process. Answers the College of Engineering advising and tours email accounts, as well as general office phone, triaging as needed. Provides administrative support around petitions and forms. Manages College of Engineering Tours (process, set up, and operations). Maintains OSA office supplies and orders new supplies as needed. Independent judgment is exercised in the performance of duties and daily responsibilities. Other Functions Performs other duties as assigned in support of the mission and goals of the College of Engineering. Work collaboratively and effectively to promote teamwork, diversity, equality and inclusiveness in a respectful, collegial and professional office environment. Work in partnership with colleagues within the Engineering community and across the campus to support the Dean's strategic priorities. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) High School Diploma plus two (2) years of full-time experience in office work. An associate's degree or above may substitute for one (1) year of required experience. Excellent interpersonal communication and public relations skills. Excellent written communication skills. Computer word processing, spreadsheet, and database management skills. Excellent organizational skills. Detail oriented with good time management skills and the ability to work independently and in a team. Strong problem-solving skills. Ability to work effectively under pressure in varying situations with independence, competent judgment, discretion and tact. Ability to learn the University software platforms such as Spire, Navigate/EAB, SPIRE, CAPS, and 25Live. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Experience in Higher Education. Advanced abilities using Microsoft Office or other software platforms. Physical Demands Typical office environment. Work Schedule Monday-Friday, 8:30am-5:00pm; 37.5 hours per week. Occasional evening or weekends hours for special events. This position has the opportunity for a hybrid work schedule, which is defined by the University as an arrangement where an employee's work is regularly performed at a location other than the campus workspace for a portion of the week. As this position falls within the University Staff Association, it is subject to the terms and conditions of the University Staff Association collective bargaining agreement, therefore. Salary Information USA/MTA Grade 13 Special Instructions to Applicants Along with the online application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. As part of a commitment to their own multicultural community, Engineering seeks an individual with a commitment to diversity and one who will understand and embrace university initiatives and aspirations. UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, caste, creed, sex, age, marital status, national origin, disability, political belief or affiliation, pregnancy and pregnancy-related condition(s), veteran status, sexual orientation, gender identity and expression, genetic information, natural and protective hairstyle and any other class of individuals protected from discrimination in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.
    $44k-68k yearly est. 1d ago
  • Clerk IV - Office Manager

    Umass Amherst

    Office Manager Job 7 miles from Clarence

    UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region. Job Summary The Office Manager provides administrative support to Instructional Design, Engagement and Support (IDEAS) and the Center for Teaching and Learning (CTL) by establishing and implementing workflow processes, administrative record keeping, compiling administrative reports, making travel arrangements, supply purchasing, physical space management, conference rooms and meeting spaces, preparing correspondence and coordinating staff meetings. Essential Functions Executive Support to CTL and IDEAS Directors Represent the Directors of CTL and IDEAS in an appropriate manner exercising a high level of discretion and professionalism, tact, confidentiality, and sound judgment at all times. Provide general assistance to prospective and current faculty, administrators, students, and other visitors. Provide confidential executive level support to CTL and IDEAS including calendar management, travel arrangements and reimbursements, and complex meeting coordination. Assist personnel in all responsibilities and assignments including all routine clerical support (i.e. preparing correspondence, making appointments, answering and making phone calls, providing routine information, etc.). Act as direct liaison to administrators, department heads, faculty and staff from other departments within the University. Respond to inquiries regarding CTL and IDEAS awards and programs. Interact and negotiate extensively as business liaison with campus departments and off campus vendors to acquire needed goods and services. Represent CTL and IDEAS to external constituencies and help build effective relationships. Coordinate travel and lodging arrangements for guest speakers and presenters. Facilitate needed paper work associated with honoraria and guest travel expenses. Ensure successful and positive experience for visitors to campus. Organize and purchase office supplies, including office equipment, computers, furniture, and promotional materials. Inventory as needed, fulfill requests, and assist in ordering office supplies as needed. Assist with staff and faculty recruitment, coordinate hiring processes for staff and students, and ensure individuals have the necessary access to university software and systems. Office Management Serve as a resource to CTL and IDEAS staff around university policies and procedures Maintain an organized electronic and physical administrative and programming filing system for CTL and IDEAS. Maintain internal budget systems to monitor expenditures across programming types. Assist CTL and IDEAS staff in preparing and submitting appropriate expense and travel forms and coordinate expense and budgeting as needed with Provost Office personal and finance staff. Coordinate physical space assignments, office setup, office access, and IT needs for staff in CTL and IDEAS determining the necessity of IT/Enterprise Desktop Support (EDS) assistance. Coordinate CTL/IDEAS conference room schedules, provide technical and logistical support for conference room meetings, including remote meeting facilitation, , and room setup. Assist in the coordination of compensation processes associated with faculty community programs, professional development grants and teaching awards. Organize and coordinate the processes associated with the College Outstanding Teaching Awards. Work cooperatively with CTL and IDEAS staff to ensure ongoing support for events and workshops in the event of unexpected absences, unusual increase in workload, and pressure for deadlines, etc. Assist in the supervision and assign tasks to undergraduate and graduate student workers and Clerk IV. Other duties/special projects as assigned. Performs related duties as assigned or required to meet Department, Executive Area/ Division and University goals and objectives. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) 2 years of full time experience in office work An Associate's degree or above may substitute for 2 years of required experience. Excellent interpersonal, communication and public relations skills Excellent written communication skills Computer word processing, spreadsheet, and database management skills. Excellent organizational skills. Detail oriented with good time management skills and the ability to work independently and in a team. Strong problem-solving skills. Ability to work effectively under pressure in varying situations with independence, competent judgment, discretion and tact. Ability to supervise, including planning and assigning work according to the nature of the task. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Knowledge of basic financial/accounting principles. Knowledge of University policies and procedures. Superior editing skills. Physical Demands/Working Conditions Typical office environment. Physical Demands/Working Conditions Typical office environment. Additional Details Monday - Friday, 8:30am - 5:00pm; 37.5 hours per week Occasional early morning or evening hours required for special events. Salary Information USA Grade 13 Special Instructions to Applicants Please complete the online application, submit a resume and cover letter, and provide contact information for three (3) professional references to ensure consideration. UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, caste, creed, sex, age, marital status, national origin, disability, political belief or affiliation, pregnancy and pregnancy-related condition(s), veteran status, sexual orientation, gender identity and expression, genetic information, natural and protective hairstyle and any other class of individuals protected from discrimination in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.
    $44k-68k yearly est. 51d ago
  • BankOnBuffalo, Community Office Assistant Manager

    CNB Bank 3.3company rating

    Office Manager Job 6 miles from Clarence

    Community Office Assistant Managers are role models that exemplify our organization's core values. They display a positive demeanor and have the ability to lead and develop their team to achieve branch goals. They provide exceptional personalized service to our clients while following our bank philosophies: See It, Own It, Solve It and Find a Way to Say Yes! Below is a list of essential job functions. Additional responsibilities may be assigned in the position. LEADERSHIP Possesses and displays a positive demeanor in managing change, working and communicating consistently with others, and leading by adhering to policies, procedures, and client service standards. Assist manager in developing banking relationships within the target market. Engages staff by crafting measurable goals and action plans in line with the Bank's strategic plan. Maintains and supports operational standards (compliance, audits, regulation, security, etc.) PROFESSIONAL DEVELOPMENT Possesses an up-to-date solid understanding of all phases of the job and the various techniques and skills vital to perform duties. Strives for outstanding performance and demonstrates the ability to learn and retain material. Delegates appropriate responsibilities to team members to promote professional growth. Implements, encourages, and reinforces the Universal Associate concept though mentoring and coaching. Collaborate with Community Office Manager to complete performance appraisals and coaching in a timely manner. Continues professional development by voluntarily participating in elective courses, webinars, and seminars, as well as remaining abreast of industry trends. DEVELOP OUR CULTURE Displays a strong support of management and loyalty to the organization. Maintains a professional and ethical image in appearance, communication, and action. Acts as a role model for the team, organization, and community. Participates in and encourages team involvement at community events. PROVIDE IMPROVED CLIENT SERVICE Collaborates with branch team members and business partners to effectively work referrals and deepen wallet share through client acquisition. Market the organization by bringing awareness to your branch with every opportunity, focusing on relationship development and community involvement. Responds and handles inquiries and complaints and resolves client concerns within a reasonable period. MAINTAIN AND SUPPORT OPERATIONAL STANDARDS Responsible for oversight of all branch operations including, but not limited to scheduling, quarterly audits, security training/testing, handle building maintenance, etc. Works with Community Office Manager to ensure the completion of all regulatory training happens amongst each target date. Maintains compliance with policies and procedures and meets acceptable timelines. Requirements QUALIFICATIONS, EDUCATION, AND EXPERIENCE To perform this job successfully, an individual's performance of each crucial job requirement satisfactorily is substantive, and a skills inventory is listed below. A high school diploma or general education degree (GED) is required, with related experience and secondary education preferred. If required an obtainment of a Unique Identifier from the Nationwide Mortgage Licensing System (NMLS). A criminal background check will be conducted. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. LANGUAGE SKILLS: We request employees that are capable to read, comprehend, and interpret documents. Must possess professional communication and interpersonal skills to write and speak effectively both one-on-one and before groups of clients or employees of the organization before consideration. Ability to communicate to clients directly and effectively is incredibly applauded here at CNB. TECHNOLOGY SKILLS: All employees must have at least some knowledge of telephone systems and possess good digital literacy including email, internet and intranet use. Prior experience or the ability to learn core transaction system, debit card system, statement processing system, cash advance machines and any other computer programs pertinent to performing job duties, will be greatly appreciated. MATHEMATICAL SKILLS: For this position, all applicants must lead the power of being able to add, subtract, multiply, and divide in all units of measure. Additional suggestions include apprehension to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY: The ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form is required. Solving exciting problems involving several variables in a standardized situation is a major demand. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Representative of those that must be met by an employee to successfully perform the essential functions of this job. This position operates in a professional office environment with considerable time spent at a desk using office equipment such as computers, phones, and printers. Noise level is moderate with constant communication and interactions with others. Ability to travel on occasion to all market areas and attend seminars or training sessions offsite. BENEFITS * Medical, Dental, Vision & Life Insurance * 401K with company match and profit-sharing program * Paid Time Off & Recognized Holidays * Leave policies * Voluntary Benefit Options (Life, Accident, Critical Illness, & Pet) * Hospital Indemnity * Employee Assistance Program * Employee Health & Wellness Program * Special Loan and Deposit Rates * Gradifi Student Loan Paydown Plan * Rewards & Recognition Programs and much more! Eligibility requirements apply. BankOnBuffalo is an equal opportunity employer and all applicants are considered based on qualifications without regard to sex, race, color, ancestry, religious creed, national origin, sexual orientation, gender identity, physical disability, mental disability, age, marital status, disabled veteran or Vietnam era veteran status. CNB Financial Corporation is an Affirmative Action Employer and is committed to fostering, cultivating and preserving a culture of diversity and inclusion. ****************************************************************************************************************
    $58k-81k yearly est. 5d ago
  • Office Manager - Administrative

    Centimark Corporation 4.6company rating

    Office Manager Job 15 miles from Clarence

    QuestMark Flooring, a division of CentiMark Corporation, is a well established, national leader in the industrial flooring industry for concrete polishing and epoxy systems. Since 1968 we have provided manufacturing facilities with a single source for solutions to their concrete floor needs. The successful candidate will be responsible for managing the day to day needs of the office and providing support to management as needed. Job Duties: Supporting Sales Representatives with proposals, memos, setting up conference calls, etc. Creating and maintaining reports in MS Excel and Word Managing a multi-line telephone system Processing all in-coming and out-going mail Ordering supplies Supporting Management with day-to-day business needs Tracking Sales and marketing campaigns Researching market segments and other daily sales support activities Job Requirements: Must have strong data entry skills with attention to detail SAP and Construction experience preferred Excellent communication skills Analytical, leadership, interpersonal, problem solving and organizational/time management skills Working knowledge of Microsoft Windows, MS Word, Excel & PowerPoint and the Internet. Professional telephone etiquette Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously Accounting experience QuestMark/ CentiMark provides a great work environment with challenging career opportunities. We also offer competitive compensation and excellent benefits including: Health Insurance (Medical, Prescription, Dental and Vision) Life Insurance Paid Holidays and Vacation 401(k) Plan For more information, please visit our website - ************************* *EOE and Drug Free Workplace*
    $63k-86k yearly est. 14d ago
  • Office Manager Primary Care Neighborhood Health Center MSMH

    Catholic Health System 3.8company rating

    Office Manager Job 24 miles from Clarence

    Facility: Mount St Marys Neighborhood HC Shift: Shift 1 Status: Full Time FTE: 1.000000 Bargaining Unit: ACE Associates Exempt from Overtime: Exempt: Yes Work Schedule: Days Hours: 8:00am-4:00pm, M-F The Office Manager oversees and is responsible for the daily practice management of operations, associate relations, customer services and financial management for medical office practice(s). The Office Manager facilitates an environment that promotes best practice, coordination of services and improvement in patient outcomes. The Office Manager is responsible for driving staff and provider engagement, patient satisfaction and a culture of safety. Responsibilities include the supervision, direction, coordination and support of the clinic staff. Responsible for clerical, housekeeping, maintenance and purchasing functions as related to direct patient care and office workflow. Maintains established departmental policies and procedures, objectives, quality assurance programs, safety, environmental and infection control standards. Responsibilities: EDUCATION * Associate's degree or equivalent from two-year college or technical school required * BA or BS Degree with a minimum (2) years Medical Practice Management experience preferred * In lieu of above degrees, will accept a minimum of three (3) to five (5) years of Medical Practice Management experience required EXPERIENCE * One (1) to three (3) Years medical office management * Experience in CPT & ICD--10 Coding knowledge and medical terminology required * Management experience required * Electronic Health Record experience required * Prior experience with computerized scheduling applications a plus KNOWLEDGE, SKILL AND ABILITY * Knowledge of Patient Centered Medical Home, with MIPS, HEDIS requirements preferred * Strong knowledge of Medical Billing & Third party payer requirements * Computer proficiency in Microsoft Office * Ability to adapt to various software applications as necessary * Prior experience with computerized scheduling applications a plus * Strong Verbal & Written Communication skills * Strong knowledge of medical office terminology, technology and operations * General knowledge of HIPAA Privacy and Security rules * Thorough knowledge of Human Resource Policies and Regulations * Ability to establish and maintain an effective working relationship with all related parties * Ability to prioritize work responsibilities and maintain composure while working under demanding conditions which may involve supporting multiple objectives, physicians, and satellite offices * Can adapt to changing circumstances * Ability to communicate effectively both verbally and in writing with all related parties * Strong telephone communication skills * Demonstrated computer skills and related software & technology including: printers and other peripheral devices and MS Office Suite * Ability to navigate and retrieve data from an electronic Health Information Management system * Ability to utilize the Internet to send email and conduct basic research * Basic keyboarding skills with a minimum typing proficiency of 30 wpm * Possesses strong organizational and time management skills * Project Management skills * Leadership capabilities
    $72k-105k yearly est. 11d ago
  • BankOnBuffalo, Community Office Assistant Manager

    Bankonbuffalo

    Office Manager Job 24 miles from Clarence

    Full-time Description Community Office Assistant Managers are role models that exemplify our organization's core values. They display a positive demeanor and have the ability to lead and develop their team to achieve branch goals. They provide exceptional personalized service to our clients while following our bank philosophies: See It, Own It, Solve It and Find a Way to Say Yes! Below is a list of essential job functions. Additional responsibilities may be assigned in the position. LEADERSHIP Possesses and displays a positive demeanor in managing change, working and communicating consistently with others, and leading by adhering to policies, procedures, and client service standards. Assist manager in developing banking relationships within the target market. Engages staff by crafting measurable goals and action plans in line with the Bank's strategic plan. Maintains and supports operational standards (compliance, audits, regulation, security, etc.) PROFESSIONAL DEVELOPMENT Possesses an up-to-date solid understanding of all phases of the job and the various techniques and skills vital to perform duties. Strives for outstanding performance and demonstrates the ability to learn and retain material. Delegates appropriate responsibilities to team members to promote professional growth. Implements, encourages, and reinforces the Universal Associate concept though mentoring and coaching. Collaborate with Community Office Manager to complete performance appraisals and coaching in a timely manner. Continues professional development by voluntarily participating in elective courses, webinars, and seminars, as well as remaining abreast of industry trends. DEVELOP OUR CULTURE Displays a strong support of management and loyalty to the organization. Maintains a professional and ethical image in appearance, communication, and action. Acts as a role model for the team, organization, and community. Participates in and encourages team involvement at community events. PROVIDE IMPROVED CLIENT SERVICE Collaborates with branch team members and business partners to effectively work referrals and deepen wallet share through client acquisition. Market the organization by bringing awareness to your branch with every opportunity, focusing on relationship development and community involvement. Responds and handles inquiries and complaints and resolves client concerns within a reasonable period. MAINTAIN AND SUPPORT OPERATIONAL STANDARDS Responsible for oversight of all branch operations including, but not limited to scheduling, quarterly audits, security training/testing, handle building maintenance, etc. Works with Community Office Manager to ensure the completion of all regulatory training happens amongst each target date. Maintains compliance with policies and procedures and meets acceptable timelines. Requirements QUALIFICATIONS, EDUCATION, AND EXPERIENCE To perform this job successfully, an individual's performance of each crucial job requirement satisfactorily is substantive, and a skills inventory is listed below. A high school diploma or general education degree (GED) is required, with related experience and secondary education preferred. A background screening will be conducted. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. LANGUAGE SKILLS: We request employees that are capable to read, comprehend, and interpret documents. Must possess professional communication and interpersonal skills to write and speak effectively both one-on-one and before groups of clients or employees of the organization before consideration. Ability to communicate to clients directly and effectively is incredibly applauded here at CNB. TECHNOLOGY SKILLS: All employees must have at least some knowledge of telephone systems and possess good digital literacy including email, internet and intranet use. Prior experience or the ability to learn core transaction system, debit card system, statement processing system, cash advance machines and any other computer programs pertinent to performing job duties, will be greatly appreciated. MATHEMATICAL SKILLS: For this position, all applicants must lead the power of being able to add, subtract, multiply, and divide in all units of measure. Additional suggestions include apprehension to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY: The ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form is required. Solving exciting problems involving several variables in a standardized situation is a major demand. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Representative of those that must be met by an employee to successfully perform the essential functions of this job. This position operates in a professional office environment with considerable time spent at a desk using office equipment such as computers, phones, and printers. Noise level is moderate with constant communication and interactions with others. Ability to travel on occasion to all market areas and attend seminars or training sessions offsite. BENEFITS Medical, Dental, Vision & Life Insurance 401K with company match and profit-sharing program Paid Time Off & Recognized Holidays Leave policies Voluntary Benefit Options (Life, Accident, Critical Illness, & Pet) Hospital Indemnity Employee Assistance Program Employee Health & Wellness Program Special Loan and Deposit Rates Gradifi Student Loan Paydown Plan Rewards & Recognition Programs and much more! Eligibility requirements apply. BankOnBuffalo is an equal opportunity employer and all applicants are considered based on qualifications without regard to sex, race, color, ancestry, religious creed, national origin, sexual orientation, gender identity, physical disability, mental disability, age, marital status, disabled veteran or Vietnam era veteran status. CNB Financial Corporation is an Affirmative Action Employer and is committed to fostering, cultivating and preserving a culture of diversity and inclusion. **************************************************************************************************************** Salary Description $23.10 - $30.70/ hourly
    $23.1-30.7 hourly 7d ago
  • Business Office Manager

    McGuire Group Health Care Facilities

    Office Manager Job 13 miles from Clarence

    SHIFT: Full-Time The Business Office Manager is responsible for developing, implementing, and maintaining systems to operate the facility in a fiscally responsible manner. This includes keeping systems financially compliant with federal, state, and local requirements. RESPONSIBILITIES: * Calculates and records daily census report * Communicates payer changes to corporate Census Team and Medicaid Coordinator * Meets with residents/families to obtain financial information for billing and for the preparation of Medicaid applications * Creates and maintains resident/patient financial files * Manages facilities petty cash account * Manages resident/patient spending accounts * Mails quarterly resident/patient spending account statements * Processes resident/patient bills from outside vendors * Prepares, posts, and records data on deposit schedule. Sends reports to Corporate * Makes daily bank deposits * Prepares month end reports and balances accounts for: petty cash, meal ticket money, resident spending accounts and beauty shop * Participates in monthly review of aged accounts * Reviews account ledgers; records account adjustments, updates computer postings and issuance of refunds. * Contacts DSS to obtain authorizations, readmissions, resolve NAMI questions, pending Medicaid applications and CASA approvals. * Facilitates re-certifications and submits requested information * Manages Medicare determination/re-determination * Verifies resident's insurance, including bed hold returns * Prepares private pay room rate correspondence, verifies and updates rates * Completes all aspects of private billing and posting of payments received * Distributes resident/patient status notification, electronically, regarding financial status * Obtains custodial authorizations for MLTC, Managed Medicaid and PACE residents * Manages VA paperwork * Notifies residents and /or designated representatives within 48 hours of Medicare/insurance discontinuation in collaboration with the RCC's * Reviews resident mail prior to forwarding to resident for payments intended for the facility accounts * Files Rep Payee for long term residents or residents who are applying for Medicaid * Completes yearly Rep Payee reports as applicable * Processes change of address notifications * Follows up on private collections, collects co-pays and outpatient services * Tracks and provides required DOH information on resident vaccination records, RHCF-4 statistics * Participates in weekly Rehab meetings REQUIRED SKILLS & ABILITIES: * Maintains resident's rights * Maintains HIPAA privacy, security and confidentiality standards * Follows universal precautions and infection control procedures and processes * Meets acceptable time and attendance requirements * Complies with facility dress code * Performs duties with accuracy and timeliness * Exhibits and fosters a spirit of teamwork, positive attitude and conflict resolution among co-workers * Interacts positively with residents, family members and visitors under a variety of conditions and circumstances. * Assists in answering facility related questions QUALIFICATIONS: * Minimum: Associate's degree, Preferred: Bachelor's degree * Minimum: 3 years of experience working in a finance office preferably in long-term care setting BENEFITS: * Paid Time Off (PTO) * Health, Vision, and Dental Insurance * Life Insurance * Referral Bonus Program * Weekly or Same Day Pay Options * Supportive Work Environment Apply today and become a key part of our team in maintaining a comfortable, safe environment for residents and staff alike!
    $59k-85k yearly est. 37d ago
  • Front Office Manager

    Buffalo Lodging Associates 4.3company rating

    Office Manager Job 6 miles from Clarence

    We are currently looking for an Front Office Manager for our Hampton Inn Buffalo/Williamsville. Hampton Inn Buffalo/Williamsville is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we've partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International. The core and heart of our company lies within our dedicated associates, for we wouldn't be an award-winning company without each and every one of them. A GROWING HOTEL MANAGEMENT COMPANY - COME JOIN US! We value our associates with competitive compensation plans and other benefits and perks. Some of these benefits include: * Weekly pay * Paid vacation, sick days and holidays * Medical, dental, vision insurance * 401K Retirement plan with company match * Travel discounts on our branded properties * Career growth opportunities Pay range:$24-$26 Role: The primary role of the Front Office Manager is to assist the management in providing leadership, guidance and support to the team, while fostering the Buffalo Lodging Associates (BLA) culture and values- Excellence, Passion, Integrity, Inclusive. Responsibilities & Duties: * Oversee the facility operations in the absence of the General Manager including guest services, housekeeping, maintenance, sales, food and beverage and human resources. * Assist in overseeing guest services at the front desk; ensuring that superior service is a priority. * Resolve guest concerns while maintaining high franchise Guest Service scores. * Foster a positive, cooperative work environment between staff and management. * Become an example of a fantastic guest service agent when working shifts at the front desk (checking in and out guests at the desk, resolving guest issues, answering phones etc) * Supervisory responsibilities include interviewing, hiring, training employees, appraising performance, rewarding and coaching employees; planning, assigning, directing work, addressing complaints and resolving concerns. * Administrative tasks such as reporting, inventories, accounting processes and much more. What You Bring Us: Qualifications: High School diploma or equivalent is preferred. Hospitality and/or customer service, food & beverage experience required. Previous Brand experience preferred. Ability to develop an understanding of concepts, practices, pre-established guidelines and procedures used by the company in relation to guest service is necessary. Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred. Must have valid drivers license, and acceptable driving history subject to company approval. Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws
    $24-26 hourly 32d ago
  • Office Supervisor

    Jth Tax LLC

    Office Manager Job 15 miles from Clarence

    Job Title: Office Supervisor, Managed Operations Department/Business Unit: Managed Operations Reports to: District Manager, Managed Operations Status: Seasonal FLSA Status: Non-Exempt The Office Supervisor oversees the day-to-day operations of individual tax preparation offices. Reporting to the District Manager, the Office Supervisor is responsible for ensuring efficient operations, maintaining compliance, and delivering an exceptional customer experience. Responsibilities/Duties Office Operations Management Manage the daily operations of the tax preparation office, ensuring adherence to company policies, procedures, and quality standards Monitor office performance metrics, including revenue, productivity, and customer satisfaction, implementing strategies to improve efficiencies Oversee staffing and scheduling, ensuring adequate coverage and optimal utilization of tax preparers and support staff Maintain a clean, organized, and professional office environment, ensuring compliance with health and safety regulations Coordinate and execute marketing initiatives for the designated office. Staff Supervision and Development Recruit, train, and develop office staff, fostering a culture of customer service and continuous improvement Provide ongoing coaching, feedback, and performance management to tax preparers and support staff Conduct regular meetings and training sessions to ensure staff knowledge and skills remain up-to-date Promote employee engagement, recognition, and career development opportunities Customer Service Excellence Ensure exceptional customer service is delivered consistently, addressing customer inquiries, concerns, and complaints in a timely and professional manner Monitor customer feedback and implement strategies to enhance the overall customer experience Maintain a thorough understanding of Liberty Tax's products and services to effectively assist customers and promote additional offerings Compliance and Quality Assurance Ensure strict adherence to all applicable laws, regulations, and company policies within the office Conduct regular quality assurance checks on tax returns and client documentation to maintain high standards and minimize errors Identify and mitigate operational risks, implementing appropriate controls and corrective actions Maintain accurate and compliant records, preparing reports as required Financial Management Manage office budgets, closely monitoring financial performance and implementing cost-saving measures as needed Ensure accurate and timely reporting of financial data and adherence to accounting practices Implement strategies to drive revenue growth and profitability for the office Qualifications: Strong leadership, decision-making, and problem-solving abilities Excellent customer service and interpersonal skills Proficient in office management, budgeting, and financial reporting Extensive knowledge of relevant tax laws, regulations, and industry best practices Familiarity with tax preparation software and office productivity tools Education and Experience Associate's degree in business administration, Accounting, or a related field; bachelor's degree preferred or the equivalent through a combination of education and related work experience. 3+ years of experience in a supervisory or managerial role, preferably within the tax preparation or financial services industry Physical Requirements Position requires working at a desk for periods of time. Position may require lifting objects up to 20lbs. Work Environment The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is not exposed to weather conditions. Employee Acknowledgement This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions. While this list is intended to be an accurate reflection of the current job, Liberty Tax Service reserves the right to revise the functions and duties of the job or to request that additional or different tasks be performed. Liberty Tax Service is an equal opportunity employer.
    $44k-65k yearly est. 3d ago
  • Office Supervisor

    Liberty Tax Service 3.8company rating

    Office Manager Job 15 miles from Clarence

    Job Title: Office Supervisor, Managed Operations Department/Business Unit: Managed Operations Reports to: District Manager, Managed Operations Status: Seasonal FLSA Status: Non-Exempt The Office Supervisor oversees the day-to-day operations of individual tax preparation offices. Reporting to the District Manager, the Office Supervisor is responsible for ensuring efficient operations, maintaining compliance, and delivering an exceptional customer experience. Responsibilities/Duties Office Operations Management * Manage the daily operations of the tax preparation office, ensuring adherence to company policies, procedures, and quality standards * Monitor office performance metrics, including revenue, productivity, and customer satisfaction, implementing strategies to improve efficiencies * Oversee staffing and scheduling, ensuring adequate coverage and optimal utilization of tax preparers and support staff * Maintain a clean, organized, and professional office environment, ensuring compliance with health and safety regulations * Coordinate and execute marketing initiatives for the designated office. Staff Supervision and Development * Recruit, train, and develop office staff, fostering a culture of customer service and continuous improvement * Provide ongoing coaching, feedback, and performance management to tax preparers and support staff * Conduct regular meetings and training sessions to ensure staff knowledge and skills remain up-to-date * Promote employee engagement, recognition, and career development opportunities Customer Service Excellence * Ensure exceptional customer service is delivered consistently, addressing customer inquiries, concerns, and complaints in a timely and professional manner * Monitor customer feedback and implement strategies to enhance the overall customer experience * Maintain a thorough understanding of Liberty Tax's products and services to effectively assist customers and promote additional offerings Compliance and Quality Assurance * Ensure strict adherence to all applicable laws, regulations, and company policies within the office * Conduct regular quality assurance checks on tax returns and client documentation to maintain high standards and minimize errors * Identify and mitigate operational risks, implementing appropriate controls and corrective actions * Maintain accurate and compliant records, preparing reports as required Financial Management * Manage office budgets, closely monitoring financial performance and implementing cost-saving measures as needed * Ensure accurate and timely reporting of financial data and adherence to accounting practices * Implement strategies to drive revenue growth and profitability for the office Qualifications: * Strong leadership, decision-making, and problem-solving abilities * Excellent customer service and interpersonal skills * Proficient in office management, budgeting, and financial reporting * Extensive knowledge of relevant tax laws, regulations, and industry best practices * Familiarity with tax preparation software and office productivity tools Education and Experience * Associate's degree in business administration, Accounting, or a related field; bachelor's degree preferred or the equivalent through a combination of education and related work experience. * 3+ years of experience in a supervisory or managerial role, preferably within the tax preparation or financial services industry Physical Requirements Position requires working at a desk for periods of time. Position may require lifting objects up to 20lbs. Work Environment The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is not exposed to weather conditions. Employee Acknowledgement This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions. While this list is intended to be an accurate reflection of the current job, Liberty Tax Service reserves the right to revise the functions and duties of the job or to request that additional or different tasks be performed. Liberty Tax Service is an equal opportunity employer.
    $48k-70k yearly est. 60d+ ago
  • Clinic Office Manager I

    Spectrum Health & Human Services 4.6company rating

    Office Manager Job 13 miles from Clarence

    Agency Profile: Spectrum Health & Human Services respectfully partners with adults, children, and families as they recover from behavioral, emotional, mental health and/or substance related disorders by offering individualized and meaningful opportunities of hope, empowerment and support to achieve self-defined improvements in their quality of life. Full-time: 326 Orchard Park Road, West Seneca, NY SUMMARY OF POSITION FUNCTION: Performs complex administrative tasks and provides administrative support to a department head and/or manager. Provides training and supervision to clinic support staff. MAJOR DUTIES AND RESPONSIBILITIES: Knowledge and demonstration of agency core values in day-to-day activities Exemplifies the criteria for a high performing team member and the values that support trust, interdependencies and teamwork. Consistently maintain a neat, organized work environment Processes Intakes, scheduling, and filing Schedule preparation to include authorization verification, copay/private fee amounts, client balances and troubleshooting billing/insurance inquiries Constant verifications of 3rd Party payers, Medicaid and authorizations, completion of client financial reviews Reconciliation and posting of all client payments Processing of client records, including admissions and discharge Oversight of other Office Staff with day-to-day tasks & delivers effective supervision to direct reports Delivers exceptional customer service and assists with resolving client grievances Constant direct communication with Manager of Support Services Works with clinic leadership to ensure strong communication and teamwork between the front office and clinical team. Answers telephone and directs calls to the appropriate person Attends required trainings and office manager meetings. Contributes to meetings with process suggestions and/or opinions. Composes and prepares routine correspondence for signature Establishes and maintains confidential files and records Proofreads work and corrects grammatical, punctuation and spelling errors Maintains calendar and staff schedules; ensuring adequate site coverage during all hours of operation and covers when necessary Sends/receives incoming and outgoing mail and faxes; and follow-ups on dates for action items Attends departmental meetings; takes notes and prepares/distributes meeting minutes Orients new personnel to agency's policies and procedures Orders and maintains office supplies and equipment Operates office machines and instructs others in the operation of same Other Duties as assigned SKILLS/COMPETENCIES: Ability to generate standard business letters, forms, contracts, proposals, presentations, etc. Strong understanding of and ability to use internet search engines Excellent interpersonal skills and communication skills both verbal and written Meticulous documentation/recording skills and attention to detail; excellent time management and organizational skills Ability to handle multiple tasks Proficient in the use of computer software such as MSWord, Excel, Power Point, Desktop Publishing, Outlook, etc. Ability to operate office equipment EDUCATION REQUIREMENTS: High School Diploma or equivalent EXPERIENCE: Three years work-related experience. Previous supervisory experience preferred Must possess valid Driver's license and ability to travel between locations if needed COMPENSATION: $20.08/hr - $25.60/hr
    $20.1-25.6 hourly 31d ago
  • DO NOT USE Office Manager

    My Place Home for The Homeless

    Office Manager Job 15 miles from Clarence

    Our company is looking to hire an office manager to be responsible for the general operation of our office. Duties will involve greeting visitors, answering incoming phone calls, purchasing office supplies and taking proper inventory, and supervising our office staff to ensure maximum productivity. You will also be required to create presentations and produce management-level reports. This is a local position. Selected candidate MUST live in Erie County, New York. Preferably Buffalo or surrounding areas. This position is NOT remote. To be a successful hire, you will need to have prior experience in office administration. You will also need to be proficient in Microsoft Office applications such as Word and Excel. A bachelor's degree is required. ESSENTIAL FUNCTIONS General · Answer incoming calls and emails and facilitate appropriate team members. · Coordinate and schedule meetings for staff.· Collaborate with Housing Advocate, Case Manager, and Resident Aide serving as backup, particularly administrative support in case management. · Retrieve, sort, and distribute mail, including travel to Post Office, scanning of documents, and storing of digital and physical files. · Assist client intake; responsible for ensuring all incoming/outgoing communications and information is accurate and logged, and all documents received (as needed).· Assist customers with document scanning and uploading their documents (if needed). · Assist both Shelter and Apartment Teams with special projects, as needed. Client relations · Provide administrative support to the Shelter Team and the Apartment Management Team, including physical and digital file management, data entry, and customer triage. · Bookkeeping for all expenses and invoicing various funding entities, tracking revenue and expenditure. · Recording and documenting all receipts, bills, and client paperwork to ensure timely invoicing and reimbursement. · Maintain up-to-date customer files & complete data entry for reporting in accounting programs, including MS Excel, Google Sheets, Wave App, and other databases. Specific functions and duties · Respond to telephone/email/mail/in person inquiries about products and services. Provide routine information about the Shelter and Apartments to members of the public contacting our office requesting general information. · Serve as first line of billing and revenue activities, preparing notices of outstanding invoices, making weekly, monthly reports for Program Director and Executive Director. Conducting necessary phone calls and email communications to vendors and funders to ensure financial operational accuracy. · Process and complete all necessary paperwork related to client data for agency records.· Organize and maintain accurate files in conjunction with Housing Advocate and Case Manager of client information and program services delivery. Setting up files, including creating file labels, and updating file labels and indexes. · Assist in assuring completeness and accuracy of documentation of intakes, case notes, client interactions, and any other client-related data on a timely basis. As well as assisting in the preparation of reports using the collected data. · Assist in the scheduling and coordination of client appointments and Office calendar management.· Assist with the development of marketing materials and marketing of the services, including sending letters, brochures, and other materials, digital and physical. · Assist with volunteer, intern, and non-employee members of our staff/team management; serving as a POC to facilitate directives and duties assigned. · Type reports, memos, correspondence, etc. and proofread them for grammatical and typographical errors. · Monitor and serve as POC for procurement agent of agency of office supplies, food pantry, clothing pantry and other needs. · Manage food pantry and clothing pantry inventory and database with the assistance of Program Coordinator. · Operate standard office machines, including computers, copier, fax machines, and postage machines. · Assist in planning, scheduling, preparing for, and coordinating community events. ADDITIONAL RESPONSIBILITIES· Represent My Place Home for the Homeless, Inc. in a manner that will foster the best possible relationships with potential customers, community partners, and other external stakeholders.· Manage data quality for new and prospective clients; responsible for ensuring all communications and information is accurate and logged, and all documents received.· Accomplishes all other duties and tasks as appropriately assigned or requested.· Exercises sound judgment, maintains confidentiality, and follows policy and procedure.· Other responsibilities or special projects as requested. · Willingness to flex time around the needs of the Office.· Must be able to regard all client information as confidential. · Would benefit from having valid state driver's license and reliable vehicle. · Attentive to detail and good organizational skills. · Willingness and desire for continued professional development and further development of duties and responsibilities in service to the organization and the clients that we serve. KEY SKILLS AND ATTRIBUTES Ø Customer Service - Works with the My Place Home for the Homeless team to provide first class customer support; Provide timely, accurate follow-up and communication is a critical component to success in this role.Ø Collaborative - Is outgoing, personable and passionate about working with people to further the organization's mission. Ø Self-Starter & Team Player - Takes initiative, possesses a strong sense of ownership; Successful collaboration with daily tasks, occasional projects and the attainment of knowledge are necessary to ensuring success in providing the best quality customer experience.Ø Strong Communication - Is outgoing, personable and passionate about working with people who need help realizing their need for temporary to permanent housing in a safe and comfortable home.Ø Professionalism - Represents My Place Home for the Homeless team in a manner that will foster and cultivate positive relations with customers, volunteers, fellow team members and community partners. Is detail-oriented with good follow-up.Ø Comprehensive Communication - The ability to communicate in way that promotes a full understanding and proper context for the recipient to best understand and move forward with the information provided. Ø Proactive Engagement - Providing the appropriate levels of passion and interest in the position, programs, and missions and goals of the agency that by continually assisting with efforts to improve products, services, operations, in the pursuit of goals and objectives. Ø Confidentiality and sensitivity to information provided by clients - Maintain the privacy of client information by protecting any information and documentation shared and limiting its distribution A bachelor degree or equivalent. Five years of experience in office administration Office management experience. Excellent computer skills, including a high degree of proficiency in Microsoft Word, Excel, Outlook, and PowerPoint. KNOWLEDGE, SKILLS & ABILITIES · Has passion for excellence in customer service; excels in a fast paced, team-oriented environment.· Highly developed analytical skills, used to identify patterns and discrepancies in data and process flow.· Strong organizational and highly developed verbal and written communication skills.· Reliable transportation necessary and a valid ID is encouraged.· Bilingual English/Spanish a plus (but not required). PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate. We are an Equal Opportunity Employer. Compensation: $18.00 - $21.00 per hour Pastor Reginald E Kerr who after retiring thirty-seven and a half years from Dunlop Tires (Tonawanda NY) and serving faithfully for almost 20 years ministering to inmates at the Gowanda, Attica, and Collins correctional facilities decided to start his own Church (Temple of Christ) in 2005. Three years later (2008), with his wife Sarah by his side, he would open up My Place Home for the Homeless Shelter for women and children. Their shelter would provide a warm and safe environment, nutritional meals and access to resources to help the disadvantaged rebuild and regain their independence and self-sufficiency. Pastor Kerr invested not only his time but also his personal financial resources to help others. These charitable acts of love inspired others to join and continue the mission of serving others. Many people have donated their time and resources to continue the mission of love that he started. My Place Home is committed to helping those displaced by hardships that and without permanent housing to reclaim their independence and find a place to call home.
    $18-21 hourly 60d+ ago
  • Office Supervisor

    Kaleida Health 4.8company rating

    Office Manager Job 15 miles from Clarence

    The incumbent is accountable for the supervision and organization of all office activities within the assigned department in order to achieve maximum expense control and productivity. Supervision will include decisions regarding hiring and terminations, as well as disciplining and evaluating employee performance. Position is also responsible for planning and implementing new processes, as well as establishing quality standards and goals for clerical operations. **Education And Credentials** **Responsibilities:** Associates degree required. **Experience** **Other information:** 4-6 years' experience. Detailed knowledge of the rules and procedures of the department and hospital. Overall knowledge of the operations and policies of the entire system; maintains compliance with all policies/ procedures. **Job Details** Department: BGMC Maple West Bariatric Standard Hours Bi-Weekly: 75.00 Weekend/Holiday Requirement: No On Call Required: No **With Rotation:** No **Scheduled Work Hours:** 8a-5p Work Arrangement: Onsite Union Code: N00 - Non Union KH Requisition ID#: 1084 Recruiter: Andria R. Getz Grade: Pay Frequency: Bi-Weekly **Salary Range:** $44,167.50 - $60,732.75 *Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement. _Kaleida Health's mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and Kaleida Health envisions DEI as the pursuit of equity and restorative justice for every person. We will exemplify courage and accountability through both the professing and practice of our core values for our friends, colleagues, and community. Kaleida Health is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!_ **Position** Office Supervisor **Location** US:NY:Buffalo | Management | Full-Time **Req ID** null Equal Opportunity Employer Kaleida Health is committed to diversity and believes our workforce is strengthened by the inclusion of and respect for our differences. Kaleida Health is an equal opportunity and affirmative action employer. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, religion, sex, national origin, citizenship status, creed, gender, gender identity or expression, sexual orientation, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for or perform your job.
    $44.2k-60.7k yearly 60d+ ago
  • Office Admin

    Parallel Employment Group

    Office Manager Job 32 miles from Clarence

    Parallel Employment Group is looking for a Bilingual Office Assistant to work for a food warehouse Facility in Angola, NY. Wage : $18-$20/Hour Depending on experience Positions Available on 1st & 2nd Shift. Qualified applicant job duties will include: Filing Data Entry Answering multi lines phone system Assist with new hire Employee Time entry reporting Full time 40 hours+ Weekly Requirements : Flexibility and the ability to prioritize new tasks as they come in Will need exceptional multitask ability Interpersonal communications Time Management Customer Service Must have great computer skills Needs to have experiences in Microsoft Excel 1-3 Years Office Setting Experiences required Must be able to speak and write Spanish 1st Shift 8AM-5PM must be flexible to work overtime and weekends 2nd Shift 2:30PM-11PM must be flexible to work overtime and weekends We are an equal opportunity employer #ind456
    $18-20 hourly 16d ago
  • Office Manager - Administrative

    Centimark 4.6company rating

    Office Manager Job 15 miles from Clarence

    QuestMark Flooring, a division of CentiMark Corporation, is a well established, national leader in the industrial flooring industry for concrete polishing and epoxy systems. Since 1968 we have provided manufacturing facilities with a single source for solutions to their concrete floor needs. The successful candidate will be responsible for managing the day to day needs of the office and providing support to management as needed. Job Duties: * Supporting Sales Representatives with proposals, memos, setting up conference calls, etc. * Creating and maintaining reports in MS Excel and Word * Managing a multi-line telephone system * Processing all in-coming and out-going mail * Ordering supplies * Supporting Management with day-to-day business needs * Tracking Sales and marketing campaigns * Researching market segments and other daily sales support activities Job Requirements: * Must have strong data entry skills with attention to detail * SAP and Construction experience preferred * Excellent communication skills * Analytical, leadership, interpersonal, problem solving and organizational/time management skills * Working knowledge of Microsoft Windows, MS Word, Excel & PowerPoint and the Internet. * Professional telephone etiquette * Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously * Accounting experience QuestMark/ CentiMark provides a great work environment with challenging career opportunities. We also offer competitive compensation and excellent benefits including: * Health Insurance (Medical, Prescription, Dental and Vision) * Life Insurance * Paid Holidays and Vacation * 401(k) Plan For more information, please visit our website - ************************* * EOE and Drug Free Workplace*
    $63k-86k yearly est. 18d ago

Learn More About Office Manager Jobs

How much does an Office Manager earn in Clarence, NY?

The average office manager in Clarence, NY earns between $36,000 and $84,000 annually. This compares to the national average office manager range of $30,000 to $62,000.

Average Office Manager Salary In Clarence, NY

$55,000

What are the biggest employers of Office Managers in Clarence, NY?

The biggest employers of Office Managers in Clarence, NY are:
  1. Daemen College
  2. Details
  3. Umass Amherst
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