Customer Service - TurboTax Product - NO Tax Experience Necessary!
Office Manager Job 19 miles from Bay Village
Gig Description
GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers' positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers.
****Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program****
Experience/Skills
TEAM / LEADERSHIP SKILLS:
You demonstrate a sincere desire for a quality customer experience
You have a team player attitude
You promote a positive work environment
You thrive in a fast-paced environment and handle change well
You have a collaborative approach to problem solving and like sharing feedback
You understand the value of your individual impact on the team and company's success
TECHNICAL / FUNCTIONAL SKILLS:
You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone
Computer skills: You exhibit an intermediate level of knowledge in the relevant operating systems and software environment
You have experience with software troubleshooting abilities
You know how to modify your communication style to meet customer needs and tone
You possess customer service skills
You are able to simplify and communicate complex ideas to customers
You have the ability to diffuse situations with angry customers
You are comfortable in a training environment that includes watching self-paced training module videos
You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts
You are willing to step-in as needed including answering questions from customers via chat
ANALYTICAL SKILLS:
You are able to research, analyze and determine an appropriate course of action in a variety of situations
You can solve complex problems while exercising good judgment
You have critical thinking and problem solving skills
ORGANIZATIONAL SKILLS:
You demonstrate initiative and the ability to multitask.
You work well under pressure of meeting team productivity goals.
Successful candidates must be willing to meet service level and contact per hour commitments.
You understand and accept schedule adherence in a call center environment
You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue
KNOWLEDGE / BACKGROUND EXPERIENCE:
You are a High School graduate
Preferably, you have basic knowledge of tax laws and tax concepts
Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary
BEHAVIORAL COMPETENCIES
You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed.
You are comfortable being on camera with your customers and understand the value of humanizing the interaction
You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships
You demonstrate a positive/understanding attitude in the face of difficult or challenging customer interactions
You possess active listening skills and know how to ask probing questions to arrive at answers quicker
Operating Hours
Operating Hours: 8am to midnight EST ; Monday to Sunday
Required Minimum Hours: 30 hours per week
Peak Period:
April 9th , 10th, 11th, 12th, 13th, 14th: 8am-midnight EST/EDT
April 15, 2025: 8am-3am EST/EDT
$5 Turbo Bonus Boost per hour.
Applicable to all hours worked from April 9th to 15th.
Service Providers (SPs) must meet the required minimum of 30 hours per week.
Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th
*These times may be revised periodically based on business needs
MINIMUM HOURS TO BE WORKED EACH WEEK
You must work a minimum of 30 hours each week on all schedules
Mandatory Requirements
Must reside in the USA
Must have passed background check and pass tech check in order to attend certification.
Must be on camera during certification.
Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program.
Service Provider (SP) must have the following Hardware Requirements.
Windows Computer (Mac and Chromebooks are not permitted)
Windows 10 or 11
AMD or Intel Core Series (I3-I9)
At least 8gb of RAM
Webcam
Wired Mouse
USB Headset
Wired Internet Connection
Conflict of Interest
Cannot hold Gigs with Column Tax or any Intuit Vendors
Training Information
Duration
20 Hours
Price
$79.99 USD
Course Details
Office Manager/Receptionist (In-Office)
Office Manager Job 9 miles from Bay Village
Golden Reserve is looking for an experienced Regional Client Administrator (RCA). Our RCA is a mix of a Receptionist and an Office Manager. Unlike other financial institutions, this is NOT just an administrative role - you are vital part of the sales and operational teams.
As an RCA, you would be responsible for (1) all incoming and outbound client communication and correspondence (phones, digital and traditional postage), (2) managing all internal operational aspects of your region's office(s) (inventory and client experience), (3) maintaining our client filing system, and (4) providing world class custom service.
Our RCA Team is recognized as both the face and heart of Golden Reserve. They are responsible for delivering our first impression and being the point of contact for all client communications.
Golden Reserve's unique approach to financial services is redefining financial planning - we hold monthly seminars that you would help support and have weekly TV & Radio Shows across Ohio - and it is working. We are one of the fastest growing companies in Ohio, with close to 20 offices and regularly recognized as one of the most innovative financial service companies in the country.
What we ask
·
Client Service Excellence
: Understanding that we are entrusted with the life savings of our clients is a huge responsibility, that we do not take lightly.
·
Be The Heart
: Ensure our Sales team is supported so that we can help more families - while being the compassionate front-line for our communication and client experience to our clients.
·
Commitment
: we know we must earn your trust, but we expect every recruit to be committed to our process and systems of managing client services and support to learn the GR-Way.
·
Ownership
: taking ownership and personal pride in the operational excellence and appearance of your office location(s), ensuring they have all the necessary items to deliver a world-class client experience.
What we need:
Two (2) years+ of administrative support experience (must include phone support).
Expertise in Microsoft Office (including Teams).
Excellent grammar, spelling, proofreading and communication soft skills.
GRIT - we built this company brick by brick on a blue-collar mindset where accountability, ownership, problem-solving, and toughness still matter in this workplace.
What we provide:
·
RCA Captains
- you will have multiple dedicated supporting RCA Team Leaders that help you manage (1) workload and (2) policy and training needs.
·
Competitive Salary
- $50,000 - $65,000.
·
Benefits -
Generous time off policy, Health Insurance, Vision Insurance, Dental Insurance, 401(k), & Life Insurance.
WORK SCHEDULE
Work hours are 8:30 am - 5:30 pm with a 1-Hour lunch. Must be available to work occasional evening hours to support our educational workshops, as needed. We pay overtime.
This position is full-time in-office. There is a regional coverage aspect to this role. Home office will be Sheffield Village with periodic remote support of our locations in Pepper Pike and Independence, as well as occasional in-office support of those locations.
If you want to help us change the world of finance and are looking for a highly challenging and rewarding career, please fill out our application and send over your resume.
BEFORE YOU APPLY - this is NOT a typical financial services position -to learn more about the RCA role, check out: A Day in the Life of an RCA. To learn more about how we are different, check out Expedition Retirement, to see if our
mission
is the right fit for you. (*********************************************************
You can also learn more at **********************
Compensation details: 50000-65000 Yearly Salary
PI061bb4fb849d-26***********3
Legal Assistant Office Manager
Office Manager Job 12 miles from Bay Village
The Office Manager plays an integral part in ensuring the firm operates efficiently and maintains a professional environment. This position demands high attention to detail, strong organizational skills, and the ability to manage multiple responsibilities while fostering a team environment among office staff.
Office Manager Responsibilities:
Oversee day-to-day operations of Office Services including mail distribution, inventory and stocking of office supplies, organization of common areas, and preparing conference rooms for meetings.
Supervise Office Services, Paralegals, and Client Service Coordinators.
Track and approve staff paid time off requests and timesheets for semi-monthly payroll.
Maintain and manage physical and electronic files, including onboarding and offboarding attorney and client files, ensuring proper organization and security.
Oversee file purging process once files reach their retention period.
Maintain and update employee roster and building directories.
Program and activate/ deactivate security care for new and existing employees.
Oversee meeting setup, ensuring conference rooms are properly equipped and prepared for internal and external meetings.
Ensure lunch orders are placed and delivered/set up on time.
Serve as primary liaison between building management, contractors, and vendors. Handle building requests, coordinate office moves and setups, and manage office buildouts and remodels.
Assist in budgeting and cost control for office supplies and services.
Present options and quotes for office furniture, projects, and ideas.
Perform other duties as assigned to support the overall operations of the firm.
Office Manager Requirements:
HS Diploma/GED required.
Strong computer skills, including proficiency with MS Office (Word, Excel, and PowerPoint).
Ability to organize work, establish priorities, and multitask in a fast-paced environment.
Professional communication and independent problem-solving skills.
High-level verbal and written communication skills.
Experience working in a law firm is required.
Management experience is required.
Customer Account Manager
Office Manager Job 34 miles from Bay Village
Prepare and provide quotes and proposals for customers while responding to new customer inquiries.
Will manage order entry and tracking processes, while addressing and resolving customer complaints promptly.
Must have 2+ years of customer service/customer account management experience
Previous ERP/MRP experience is required
Manufacturing experience is a plus!
Bachelor of Science or Arts degree is required
Engineering degree is welcomed if candidate wants to work with customers
Part of a 20-billion-dollar company!
Has expanded dramatically in the last 10 years!
Great Benefits!
HVAC Office Manager
Office Manager Job 2 miles from Bay Village
All Weather Heating & Cooling is a family owned business that has been serving Northern Ohio for over 25 years providing reliable, fair and honest service. We are looking for like-minded, self-motivated individuals that are looking to be part of our family where the sky is the limit. There is no limit to your success as All Weather grow's, all of our team members to have the ability to grow and expand with us as a family.
Role Description
This is a full-time on-site role for an HVAC Office Manager located in Westlake, OH. The Office Manager will be responsible for overseeing day-to-day office operations, managing customer service and sales inquiries, coordinating with HVAC technicians, and ensuring customer satisfaction.
Qualifications
Customer Satisfaction and Customer Service skills
Experience in HVAC and Plumbing
Sales skills
Excellent communication and interpersonal skills
Organizational and multitasking abilities
Proficiency in Microsoft Office and office management software
Attention to detail and problem-solving capabilities
Previous experience in a similar role is a plus
Office Administrator
Office Manager Job 12 miles from Bay Village
The office administrator is an important piece of the overall success of Snow Bros. Appliance! This position plays a crucial role in the smooth and efficient operation of our store. The individual in this position will handle various administrative tasks, maintain office organization, assist in customer service, and support the management team to ensure day-to-day business operations are running efficiently. This is a vital role for ensuring that both front-end and back-end operations are handled seamlessly.
Key Responsibilities:
Administrative Support:
Answer phone calls, emails, and other communications from customers, suppliers, and internal team members.
Manage and organize office records.
Maintain filing systems, ensuring all records are updated and stored securely.
Handle office supplies and place orders when necessary.
Customer Service:
Greet customers both in-person and on the phone, providing assistance as needed.
Address customer inquiries regarding product information, pricing, availability, and delivery schedules.
Process customer complaints or concerns and escalate to management as needed.
Data Entry & Reporting:
Assist in inputting sales data and product details into the store's systems.
Maintain and update customer databases with accurate and current information.
Track and follow up on consumer service needs.
Order Processing:
Assist with processing customer orders, including verifying payment details and preparing invoices.
Ensure that the delivery schedule is up to date and accurately reflected in the system.
General Office Maintenance:
Keep the office environment clean, organized, and conducive to productivity.
Ensure that office equipment is functioning correctly and report maintenance needs to management.
Skills & Qualifications:
Education: High school diploma or equivalent; Associate's degree or higher preferred.
Experience: Prior experience in office administration or a retail environment is preferred.
Skills:
Strong organizational and multitasking abilities.
Excellent written and verbal communication skills.
Proficient in MS Office (Word, Excel, Outlook) and point-of-sale (POS) systems.
Strong attention to detail and accuracy in data entry.
Ability to work independently and as part of a team.
Customer-oriented with a friendly and professional demeanor.
Basic accounting and financial management skills are a plus.
Physical Requirements:
Ability to sit for extended periods and occasionally lift up to 25 lbs.
Working Conditions:
Office environment within a retail store setting.
Must be available to work flexible hours, including weekends or holidays, depending on business needs.
This role provides an opportunity to work in a fast-paced, customer-focused environment while contributing to the overall success of a retail appliance store. The Office Administrator will be an integral part of the team, helping to ensure excellent customer service and smooth store operations.
Manager of Administrative Operations
Office Manager Job 12 miles from Bay Village
Salary Grade Case Western Reserve University is committed to providing a transparent estimate of the salary range available for this position at the time of its posting. The salary range is between $56,395 and $71,340, depending on qualifications, experience, department budgets, and industry data.
Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.
POSITION OBJECTIVE
The manager of administrative operations is responsible for management of the business and administrative activities of the Master of Science in Anesthesia program. These activities include business planning, recruitment and admissions, human resources management and operations, and all aspects of MSA Program management at our Cleveland location. The manager will develop a 3-5 year business plan and an annual budget, plan financial strategies, oversee all aspects of the budget, and is ultimately responsible for the daily integrity of that budget. Currently, the program in Cleveland has a 2.5-million-dollar operating budget annually. The manager will provide leadership, advice and guidance regarding financial and administrative policies and procedures. This position will be responsible for the human resources functions of our Cleveland program location. The manager will be responsible for organizing complex tasks, oversee the hiring and supervision of staff as needed, delegate responsibilities to assure smooth daily operations, and institute changes in departmental policies and procedures.
ESSENTIAL FUNCTIONS
* Develop and manage a 3-5 year business plan that incorporates its vision, goals and objectives, student recruitment figures, and resulting financial forecast. Prepare annual program operating budget ($2,500,000). Prepare quarterly budget forecasts for the program and medical director. Define and evaluate strategic alternatives through the development of financial models and reports, providing recommendations on the course of action. Develop a business plan including space allocation as needed. Oversee Pcard expenditures. Review all monthly statements to assure expenses are valid and assigned to correct funding source. Serve as the liaison both within the university and from external entities for all fiscal matters and resolve any concerns or discrepancies. Work with appropriate university office to set up new project accounts. Serve as MSA program resource for account setup policies and procedures. Handle stewardship for all gifts, awards and checks. (30%)
* Provide managerial leadership for all aspects of the program. Design the organizational structure of the program and hire accordingly. The manager will need a complete understanding of program operations and be the key communicator of program and university policies and procedures. Train personnel and effectively solve problems. (30%)
* Oversee recruitment efforts and the admissions process for the program, and maintain university standards related to the School of Medicine. Develop applicant correspondence strategies. Track applicant ranking for enrollment and university purposes. Oversee admissions/interview process and correspondence. Create a comprehensive recruitment strategic plan including visits to undergraduate campuses, career fairs and conventions for recruiting purposes. (10%)
* Provide program administration. Lead core team meetings. Develop and maintain all policies and procedures of the program. Assist in updating Program Policy Manual in accordance with program and university standards. Keep all institutions informed of student clinical rotation schedules. Perform all functions regarding the national accreditation process for the program and the university. Maintain relations with accreditation review committee (ARC) inclusive of preparing the ARC self-study and organizing the ARC site visit. Prepare year-end review of program. Maintain all relations with the academic arena inclusive of national organizations, AA programs, and potential programs. Maintain relationship with current AA programs for the purpose of promoting the profession. Offer guidance to interested institutions or start-up programs. Maintain relationship with governing and affiliated organizations such as AAAA, AAAEP, ARC-AA, CAAHEP, etc. Manage the national accreditation process for the program and the university. Develop and maintain information systems to better meet university and program research needs. Oversee data collection and provide data analysis to program director. Maintain site-specific pages on program web site. (6%)
* Counsel and advise students on clinical rotation placement opportunities. Identify possible jobs and references. Serve as liaison with state boards. Develop clinical rotation placements for first- and second- year students. Instruct faculty in grade submission, track student grades, and maintain all course changes/approvals. Facilitate student registration and provide feedback from student/faculty course evaluations to appropriate program personnel. Collaborate with faculty to evaluate student progress, problems, and action needed, ensuring frequent communication with the program director. Monitor student academic performance, identify concerns and trends and work with faculty to discuss and evaluate student progress, problems and action needed. Assist faculty in preparing midterm and final exams. Assist in coordinating the program's ASA leadership reception and its Honors Dinner for graduating students and their families. Schedule and prepare student orientation. Coordinate program development with appropriate university officials. Oversee maintenance of all student records (6%)
* Develop and implement marketing campaign for the purposes of program expansion, including increased applicant interest and potential employer interest. Develop marketing strategies aimed at undergraduate programs, and work in conjunction with MSA enrollment manager to promote the program. Create and maintain relationships with anesthesiology directors for employment purposes. Maintain alumni information in association with the university. Update and distribute printed materials to target markets. Coordinate program and university representation at various conferences (i.e. ASA, AAAA, NAAHP). (6%)
* Manage Cleveland program location Human Resources activities. Supervise one department assistant and meet with the assistant regularly to encourage communication and address concerns. Participate in disciplinary actions and annual performance reviews. Approve staff time sheets/attendance information. Track personnel vacation, sick and work time to ensure that Human Resources policies are maintained. Complete annual performance reviews as needed. Prepare staff job descriptions, coordinate the interview and hiring process as needed. Oversee staff hiring and termination procedures to assure compliance with departmental, school and university requirements. Complete university payroll forms as needed. Attend/participate in university training sessions to keep up to date with policies and procedures. Encourage appropriate staff to participate as well. (6%)
* Produce and maintain space inventories. Work with university personnel for renovations as needed. Coordinate maintenance and upkeep of program facilities. Maintain equipment inventories. Facilitate major equipment purchases and installations. (4%)
NONESSENTIAL FUNCITONS
Perform other duties as assigned. (2%)
CONTACTS
Department: Daily contact with Medical Education department faculty, and with program administration, staff and students. Weekly contact with program director, medical director, and directors of our other campus locations to provide information. Regular contact with executive program and medical director during network update meetings and communications.
University: Frequent contact with Case Procurement & Distribution Services, Accounts Payable, and Travel Services to give information and facilitate program's financial activities. Regular contact with Medical Education office, Visa office, University Financial Aid, University Registrar, University Health and Counseling Services, and Student Affairs to perform essential functions. Occasional contact with school of medicine Office of Faculty and Human Resources, and with central HR to submit performance evaluations and paperwork for program personnel, or to seek advice or training. Occasional contact with General Accounting to request the set-up of program accounts. Moderate contact with the Office of General Counsel to request legal advice on clinical and fiscal matters.
External: Daily contact with prospective students; and frequent contact with outside vendors, independent contractors, and distributors of medical equipment and/or product suppliers to perform essential functions. Frequent contact with alumni and outside organizations to provide information, including professional organizations (American Academy of Anesthesiologist Assistants, American Society of Anesthesiologists, other national organizations), Accreditation Review Committee, anesthesiology department directors, anesthesiologist assistants at clinical rotation sites, undergraduate university programs.
Students: Daily contact with MSA students and prospective students to recruit, admit, retain, and resolve problems.
SUPERVISORY RESPONSIBILITIES
Supervision of 2 full-time staff employees (Education Specialist and Education Coordinator).
QUALIFICAITONS
Experience: 8 years of related experience required, preferably within an academic or medical setting.
Education/Licensing: Bachelor's degree required.
REQUIRED SKILLS
* Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.
* Experience in financial analysis and budgeting. Familiarity with purchasing, payables, receivables, Internet expenses, e-procurement, cash management and project accounting experience preferred.
* Capacity to render independent judgment and take responsibility for initiating and coordinating activities in support of recruitment and admissions.
* Excellent oral and written communication skills and interpersonal skills; must demonstrate the ability to effectively and professionally communicate and work with faculty, staff, students, and with individuals outside the University.
* Strong organizational skills; ability to multi-task, prioritize and meet deadlines. Must demonstrate attention to detail and accuracy, time management skills, and follow-through.
* Excellent customer service skills; ability to maintain effective working relationships and address the potential and current needs of customers.
* Effective management skills; ability to lead, train, work with, and elicit cooperation from team members and staff.
* Ability to work effectively, independently, and collaboratively within a team. Must be highly motivated, responsible, dependable and a self-starter.
* Ability to work with sensitive information and maintain confidentiality.
* Effective problem-solving skills; must demonstrate excellent analytical skills, sound judgment and good decision-making.
* Must demonstrate flexibility and ability to work under pressure; must be able and willing to work in a fast-paced, changing environment, and conform to shifting priorities, demands and timeline.
* Proficiency in Microsoft Office and database management. Sufficient knowledge and experience with databases and spreadsheets to effectively manage information systems.
* Must demonstrate willingness to learn new techniques, procedures, processes, and computer programs as needed.
* Experience with ERP PeopleSoft systems preferred.
* High degree of integrity essential.
* Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.
* Ability to meet consistent attendance.
* Ability to interact with colleagues, supervisors, and customers face to face.
WORKING CONDITIONS
Duties performed in the administrative office environment, no health hazards. Some travel and driving required.
#LI-BE1
Hybrid Eligibility
This position is eligible for hybrid work arrangement up to two remote days per week at the discretion of the department. New employees may begin a hybrid schedule upon approval from the supervisor, successful completion of an orientation period and signing the remote work checklist certification form.
EEO Statement
Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information.
Reasonable Accommodations
Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Equity at ************ to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.
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Dental Office Manager
Office Manager Job 23 miles from Bay Village
Are you an Office Manager looking to thrive in a growth-minded environment? Would you consider yourself a leader that has the ability to manage an office with a high level of detail? Do you have the ability to oversee multiple projects at one time, while still delivering an exceptional patient experience? Do you enjoy working with kids and teens? Do you want to help patients build healthy habits that last a lifetime?
Pediatric Dental Office is looking for a hard-working, reliable Office Manager for our Cleveland based team.
We offer full-time benefits, including medical, 401K, paid time off, holiday pay, and monthly bonus opportunities. Come work for a team where YOU are the most critical resources to fulfill our vision of being the patient experience industry leader. If you are reliable, have a strong work ethic, detail-oriented and passionate about patient care, we want to hear from you ~
Requirements:
A minimum of 3-5+ year of management experience is required, dental management experience preferred.
A minimum of 3+ year of dental experience is required.
Working knowledge of clinical operations
Denticon dental software is a plus
Full-time
Job Type: Full-time
We offer:
Competitive pay
Paid Time Off
Nation-wide, Fortune 500 benefits including medical, dental, vision, short and long term disability, HSA & FSA, life insurance and more!
Retirement Plan
Company Paid Continuing Education
Referral Bonus
Office Location:
Cleveland, Ohio
_________________________________________________________________________________________
Lone Peak Dental Group, a leading pediatric specialty Dental Support Organization (DSO) was founded in 2003 by two pediatric dentists with just three Denver locations. Lone Peak Dental Group has grown to over 75 offices across 14 states. We are dedicated to serving underserved communities, positioning our offices where the need is greatest and making a real difference in patients' lives. Our mission of creating healthy habits that last a lifetime is at the heart of everything we do.
All of our team members are difference-makers and we foster a culture of collaboration and respect for all. We are proud to value diversity and be an equal opportunity employer. Lone Peak Dental Group is an E-Verify employer.
Dental Office Manager
Office Manager Job 45 miles from Bay Village
A team that is aligned and patient-focused creates a great environment for patients, and for you as a member of the team. This is what we strive to be and who we want to join us in providing the best care possible for patients to help our communities be healthier, feel better, and smile with confidence.
We are seeking an Office Manager that shares our passion for patient care and education to lead the team.
Responsibilities
Manage business operations to exceed goals including scheduling, revenue optimization, expense control, and P&L responsibility including forecasts
Partner with the Dentist(s) to lead the team by developing a collaborative, positive environment to support each member's success and development
Work closely with other departments to ensure proper support for practice operation
Deliver a superior patient experience demonstrating responsiveness and sensitivity to patient needs
Complete all administrative tasks accurately and timely
Qualifications
Bachelor's degree in a business or healthcare discipline preferred
Three (3) years management experience to include P&L oversight. Dental, medical, healthcare, or retail management experience is preferred
Knowledge of dental insurance and explanation of benefits preferred
Excellent time management and analytical skills with the ability to quickly resolve issues
Excellent communication skills with both the team and patients
Proficient with Microsoft Office products and working with dental software, experience with Dentrix preferred
Benefits
As a valued team member, you'll enjoy a rewarding career with growth opportunities and a comprehensive benefits package. Benefits for Office Managers include:
Medical, Dental, and Vision Insurance
Life Insurance, Short-Term and Long-Term Disability Insurance
Flexible Spending Accounts
Wellness Program
Paid Time Off and Paid Holidays
Quarterly Bonus Opportunities
Employee Referral Program Bonuses
401k
Career Growth Opportunities
An equal opportunity employer and an advocate for diversity and inclusion
Salaried Rate$60,000—$65,000 USD
We take great pride in helping our communities be healthier, feel better, and smile with confidence. Daily, we are driven by our vision to provide an elite patient experience tailored to their needs to receive the best care possible.
Not only do our team members find it rewarding to help patients be healthier, but they also enjoy being part of an organization that supports their growth. Our commitment to professional development and promoting internally when appropriate allows for tremendous career opportunities.
Licensed Assistant Office Manager
Office Manager Job 17 miles from Bay Village
Job Title: Licensed Assistant Office Manager Company: Clarkson Eyecare Perks: * Full Benefits Package - Medical, Vision, Dental and Life Insurance * 401k + Employer Matching * Paid Time Off and Paid Holidays * Competitive Base Pay + Bonus
* Optical Education Reimbursement
* Paid Maternity Leave
Hours:
* Full Time
* Our offices are open Monday-Friday 8am-7pm, Saturday 8am-1pm
* You will not work all of these hours, but you must have open availability to work any shift within these hours.
* You may need to work a little earlier/later as needed
Requirements:
* Management experience
* ABO and NCLE certifications required
* State Optician license required
* Experience working in eyecare/optical
* High School Diploma or GED Equivalent
* Strong customer service skills
* Excitement to learn and grow
Essential Functions:
* Assist in managing the day-to-day operations of the office, including employee scheduling, weekly meetings, report generation, inventory assessment, supply ordering, employee training and other duties as assigned or needed within the office
* Lead the staff by guiding them to success through focused support and coaching
* Effectively communicate with patients, doctors, staff and various levels of management and corporate staff
* Answer inquiries through phone, email, and in person request
FORMAL JOB DESCRIPTION
SECTION 1: Job Summary
A Licensed Assistant Office Manager is a highly engaged leader that possess a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal oriented.
SECTION 2: Duties and Responsibilities
* Effective execution of Total Patient Experience (TPE).
* Develop and maintain a good working relationship with doctor/doctors associated with office location.
* Enforce all corporate policies and procedures.
* Reinforce TPE in an effort to enhance the customer experience. This includes: prompt greetings, professionalism, selling standards to include the "Quality inspections".
* Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way.
* Assist with executing day-to-day operations of the office. Examples include: Monitor and assist with office flow, supply inventory, team member training and other duties as assigned or needed within the office.
* Provide guidance and assist with proper medical chart handling, insurance and billing, frame and contact lens selection, policies and procedures, and computer software.
* Assist leading the office by guiding them to success through focused support and coaching as directed by the Office Manager.
* Enhance processes and workflow by taking initiative to work with Office Manager to build action plans to increase the efficiency and profitability of the office.
* Handle team member and patient questions in the absence of the Office Manager.
* Active and ongoing communication with Office Manager.
* Adhere to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
* Performs other duties that may be necessary or in the best interest of the organization.
SECTION 3: Patient Population Served
* Assistant Office Manager and team members will work with patients of all ages, races, and genders.
SECTION 4: Education, Licensure & Certification Requirements
* High school diploma or GED required.
* Associates or Bachelor's degree in Business Administration or Healthcare Management preferred.
* ABO and NCLE certifications required.
* State Optician license required
SECTION 5: Experience Requirements
* Previous optical management experience preferred.
* Industry related experience preferred.
* Favorable result on background check as required by state.
* Must be able to provide proof of identity and right to work in the United States.
SECTION 6: Knowledge, Skills and Abilities Requirements
* Professional in appearance and actions
* Logical and Critical thinking skills
* Customer-focused with excellent written, listening and verbal communication skills
* Enjoys learning new technologies and systems
* Detail oriented, professional attitude, reliable
* Exhibits a positive attitude and is flexible in accepting work assignments and priorities
* Meets attendance and tardiness expectations
* Ability to work various days and hours as needed by the business
* Ability to follow or provide verbal and written instructions with excellent grammar and spelling skills to avoid mistakes or misinterpretations
* Interpersonal skills to support customer service, functional, and team mate support
* Able to communicate effectively in English, both verbally and in writing
* Ability for basic to intermediate problem solving, including mathematics
* Basic to intermediate computer operation
* Proficiency with Microsoft Excel, Word, and Outlook
* Specialty knowledge of systems relating to job function
* Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines
SECTION 7: Supervisory Responsibilities
* There are no supervisory responsibilities for this position.
SECTION 8: Physical Demands
Indicate the amount of time spent for each activity required as it relates to the essential functions.
Physical Requirements % of Time LBS
Bending 25
Carrying 25 ≤ 25
Climbing 5
Driving 10
Grasping 100
Hearing 100
Lifting 10 ≤ 25
Pulling 10 ≤ 25
Pushing 10 ≤ 25
Reaching 50
Sitting 50
Standing 50
Vision - close/distance 100
Vision - color vision 100
Vision - depth perception 100
Vision - peripheral vision 100
Vision - ability to adjust focus 100
Stooping 25
Walking 75
Writing/Typing 100
Speaking 100
Fine Motor Skills 100
Use of Hands 100
Other (please describe)
Location: Work takes place in a normal office/clinical environment. At times, travel to other locations may be necessary to fulfill essential duties and responsibilities of the job. Thus, those needing to travel for work must have access to dependable transportation, and driving record must meet company liability carrier standards.
Exposure: Works in normal office environment during normal business hours. May be exposed to blood or bodily fluids. May also be exposed to various cleaning supplies.
Equipment: The equipment typically used in this position is a computer, fax, copier, printer, scanner and telephone. Must have good working knowledge of Microsoft applications. Other equipment may be used as needed. May use Optometric equipment/devices per sub-specialty requirement such as lensometer; keratometer; phoropter; visual acuity measuring; retinal camera; corneal topography unit; retinoscope. Personal Protective Equipment (PPE) follows standard precautions using personal protective equipment.
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Office Manager/Receptionist
Office Manager Job 17 miles from Bay Village
AlerStallings is looking for an experienced Regional Client Administrator (RCA). Our RCA is a mix of a Receptionist and Office Manager. Unlike other law firms, this is NOT just an administrative role - you are a vital part of sales and operational teams.
As an RCA, you would be responsible for (1) all incoming and outbound client communication and correspondence (phones, digital and traditional postage), (2) managing all internal operational aspects of your region's office(s) (inventory and client experience), (3) maintaining our client filing system, and (4) providing world class customer service.
Our RCA Team is recognized as both the face and heart of AlerStallings. They are responsible for delivering our first impression and being the point of contact for all client communication.
AlerStallings' unique approach to legal services is redefining financial planning - we participate in weekly TV & Radio Shows across Ohio. And it is working, we are one of the fastest growing companies in Ohio, with close to 20 offices and regularly recognized as one of the most innovative law firms in the country.
What we ask
·
Client Service Excellence
: Understanding that we are entrusted with legal planning for catastrophic and end of life situations is a huge responsibility - that we do not take lightly.
·
Be The Heart
: Ensure our Attorneys are supported so that we can help more families - while being the compassionate front-line for our communication and client experience to our clients.
·
Commitment
: we know we must earn your trust, but we expect every recruit to be committed to our process and systems of managing client services and support to learn the AS-Way.
·
Ownership
: taking ownership and personal pride in the operational excellence and appearance of your office location(s), ensuring they have all the necessary items to deliver a world-class client experience.
What we need:
Two (2) years+ of administrative support experience (must include phone support).
Expertise in Microsoft Office (including Teams).
Excellent grammar, spelling, proofreading and communication soft skills.
GRIT - we built this company brick by brick on a blue-collar mindset where accountability, ownership, problem-solving, and toughness still matter in this workplace.
What we provide:
·
RCA
Captains
- you will have multiple dedicated supporting RCA Team Leaders that help you manage (1) workload and (2) policy and training needs.
·
Competitive Salary
- $50,000 - $65,000.
·
Benefits -
Generous time off policy, Health Insurance, Vision Insurance, Dental Insurance, 401(k), & Life Insurance.
WORK SCHEDULE
Work hours are 8:30 am - 5:30 pm with a 1-Hour lunch.
Seminar Support is also required. Seminars take place in the evening and on average, RCAs support two seminar nights per month. Any hours worked in excess of 40 per week will be paid as overtime.
If you want to help us change the world of law and are looking for a highly challenging and rewarding career, please fill out our application and send over your resume.
You can also learn more at **********************
Salary Description $50,000.00- $65,000.00
Medical Office Manager
Office Manager Job 34 miles from Bay Village
Full-time Description Join Our Team!
Community Health Care is a privately owned corporation that has a 38-year history of providing our patients with the highest quality of innovative, comprehensive health care, and health care services, that are compassionate, support, personal, convenient, and cost effective. We are actively engaged in the communities that we serve and strive to recruit the finest staff possible, giving maximum support and encouragement to foster growth and pride in the organization.
Stow-Kent Family Practice is looking for a Medical Office Manager with clinical experience and a passion for helping others. Our office is energetic, team oriented, and dedicated to providing excellent patient-centered care. If you would like to work for an established medical practice that values both patients and employees, please apply today!
Responsibilities
Staff Management- employee scheduling and time management including time off, interviewing, hiring, training new employees, employee education, evaluations, and conflict resolution
Fill in for staff as needed- patient assessments and procedures, patient check-in and check-out, patient scheduling, etc.
Assist providers as necessary
Oversee daily deposits and petty cash, working in conjunction with the finance department
Attend and hold monthly meetings as needed to stay current with changes in health care related policies or procedures
Emphasize a team-based approach to patient care and provide support to each member of the team
Requirements
Clinical Experience
Strong knowledge of medical office procedures
Exceptional communication and employee management skills
Excellent time management skills and the ability to prioritize tasks
Positive team-based approach
Benefits:
Medical insurance
401(k) and Roth 401(k)
401(k) employer match
Dental insurance
Term Life Insurance
Vision insurance
Wellness benefits
Paid time off
Personal days
Short term disability
Long Term disability
Paid holidays
Employee assistance program
Travel assistance program
Requirements
OFFICE MANAGER DFA
Office Manager Job 35 miles from Bay Village
Under general direction: * Maintains efficient and effective office environment for DFA and its staff (number ranges from 15-20 individuals) * Supervises Administrative Assistant and ensures a variety of administrative, clerical and support activities are conducted in a timely and thorough manner.
* Oversight of schedule management of various appointments including:
* Meetings - including frequent board and committee meetings
* Conferences
* Special Events
* Organize the office layout and ensure appropriate stationery and equipment are available.
* Maintain the office layout and arrange necessary repairs.
* Update and maintain office policies as necessary
* Organize office operations and procedures
* Coordinate with IT service provider for all office equipment
* Participate in Accounts Payable and Receivable functions
* Lead contract negotiations with office vendors, service providers and office lease
* Assist in the onboarding process for new hires
* Address staff requests regarding office administration needs (e.g. equipment and travel arrangements)
* Interact with property managers for cleaning, security, and facility maintenance
* Performs other duties of DFA as requested, directed or assigned.
Qualifications or Equivalent Combinations for Training and/or Experience
* Completion of at least two (2) years post-secondary education
* Five (5) years experience as an Office Manager , Front Office Manager or Administrative Assistant
* Equivalent combination of training, education, and experience that provide required knowledge and abilities to perform the duties of the position.
Knowledge, Skills, and Abilities
* Knowledge of Office Administrative responsibilities, systems and procedures
* Proficiency in MS Office (MS Outlook, PowerPoint, and Excel, in particular)
* Hands on experience with office machines
* Excellent time management skills and ability to multi-task and prioritize work
* Attention to detail and problem solving skills
* Excellent verbal and written communication skills
* Presents self in a professional, ethical, and culturally sensitive manner to co-workers, partners, government officials, community leaders, professionals, vendors, businesses, and the general public.
* Strong organizational and planning skills in a fast-paced environment (at times)
* A creative mind with an ability to suggest improvements
* Understanding of public and non-profit structure
* Ability to analyze and interpret data
* Discretion and confidentiality
* Proficient in budgeting, invoicing, and payments
* Demonstrate regular and predictable attendance
* Proofreading and editing, recognizing grammatical and spelling errors.
Other Requirements
* Possession of a valid driver's license
* Must maintain all required licenses, training, and certification, plus any security clearances
Working Conditions
* Job is physically comfortable, requires sitting, walking, standing, bending, keying, talking, hearing, seeing, and repetitive motions
* Work is performed in an office setting and employee will be exposed to normal hazards associated with an office environment
* Employee may be required to travel and access various assigned work sites, other offices, and agencies
* Must regularly lift up to 10 pounds and occasionally lift and/or move up to 25 pounds
Monday - Friday 8:00 am - 4:30 pm
Work Location - 1 Cascade Plaza Suite 1700 Akron, OH 44308 - No hybrid work schedule
Pre-employment Testing requirements - Pre-employment Drug and Alcohol Testing
Position : 926188001
Code : 20259200-3
Type : EXTERNAL
Group : DFA UNCLAS
Posting Start : 01/02/2025
Posting End : 04/30/2025
HOURLY RATE RANGE: $21.64-$31.25
Front Office Manager InterContinental Hotel and Conference Center
Office Manager Job 12 miles from Bay Village
Role Purpose
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As Front Office Manager you'll deliver this through managing all aspects of the front office (for example guest registration, porter services, business centre, telephone services, concierge services, and guest reservations). You'll also create the warm atmosphere that makes our guests feel at home in any location
Key Accountabilities
People
Manage day-to-day staffing needs, plan and assign work and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to improve team member performance.
Educate and train team members in compliance with federal, state and local laws and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties.
Ensure your team are properly trained on systems, security, service and quality standards.
Guest Experience
Ensure your front office team delivers a great service, professional attention and personal recognition.
Ensure guests are greeted upon arrival and make time to engage with guests. Respond appropriately to guest complaints, solicit feedback and build relationships to drive continuous improvement in guest satisfaction.
Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies.
Financial
Help prepare annual departmental operating budget and financial plans. Monitor budget and control labour costs and expenses with a focus on rate strategy, building initiatives and inventory management.
Oversee night audit function and preparation of daily financial reports.
Develop plans to increase occupancy and ADR through walk-ins and upselling at the front desk.
Responsible Business
Check billing instructions and guest credit for compliance with hotel credit policy and ensure all transactions are handled in a secure manner.
Train team members on PBX procedures and serve as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel.
Perform other duties as assigned. May also serve as manager on duty.
Accountability
This job is the top Front Office job and may report to a Director of Rooms at a large luxury or resort hotel. Typically supervises front desk agents, and porter/shuttle services, reservations, PBX, etc. May oversee a team.
Key Skills & Experiences
Bachelor's degree / higher education qualification / equivalent in Hotel Management/ Business Administration, plus 3 years of Front Office/Guest Service experience including management experience
Must speak fluent English
Other languages preferred
Office Manager
Office Manager Job 5 miles from Bay Village
The Dental Studio of Avon Lake is looking for a Dental Office Manager to join our team. The Office Manager is responsible for overseeing the general administrative functions, insurance breakdowns, and payment input.
The ideal candidate will have prior administrative experience working in a dental office supporting multiple levels of employees. He/she greets visitors and should present an accessible and approachable tone as well as have excellent communication skills. The ideal candidate has a healthy initiative, can multitask, and can anticipate needs.
Responsibilities:
Treatment Plan Coordination - Will work up treatment plans for patients and verify insurance coverage.
Scheduling - Set and monitor the schedule for the office including doctors and hygienists.
Manage - Organize company events, meetings, and conferences. Supervise, monitor and delegate work to administrative staff as needed. Create a system for the team to be able to locate and review any files or records. Organize onboarding programs for new employees. Create and maintain the office budget.
Coordination - Respond to correspondence, complaints and inquiries. Provide backup support to other administrative staff as needed including answering phones, sorting and distributing mail, and preparing documents.
Supplies - Order and maintain all office-related supplies, including furniture, letterhead and new supplies as needed. Deliver or order food or drinks as needed for events.
Requirements:
Dental experience is required.
A high school diploma or equivalent is required; Associate degree preferred
Three years of previous office management experience
Superb communication skills
About The Dental Studio of Avon Lake:
The Dental Studio of Avon Lake is a general dental office dedicated to providing excellent dental care to the West side of Cleveland and surrounding areas. Our employees enjoy a work culture that promotes patient care, a positive mentality, team atmosphere, and a fulfilling career.
The Dental Studio of Avon Lake benefits include health care, paid time off, retirement savings and professional development.
Office Manager
Office Manager Job 12 miles from Bay Village
Our award-winning client is seeking an Office Manager to join their team! Our client is a leading investment advisory firm, seeks a highly organized and professional Office Manager to oversee the daily operations of our Cleveland office. This key role will be instrumental in maintaining a seamless and efficient work environment while supporting the firm's growth and success.
The ideal candidate will possess exceptional organizational and communication skills, a proactive and client-centric approach, and the ability to thrive in a fast-paced environment.
Responsibilities:
Office Administration:
Manage office supplies, equipment, and facilities, including vendor relations and maintenance.
Oversee office cleanliness, safety, and ergonomics.
Coordinate with the landlord on building-related issues.
Executive Support:
Manage CEO's calendar, schedule appointments, and coordinate travel arrangements (flights, hotels, ground transportation).
Act as the primary point of contact for internal and external inquiries.
Staff Support:
Coordinate staff schedules, meetings, and conference rooms.
Manage on-site and virtual filing systems, document storage, and office supplies.
Assist with onboarding and training new hires and interns.
Client Relations:
Greet and welcome clients and guests.
Assist with the planning and execution of client events and in-house functions.
Uphold a professional and welcoming office environment.
Project Management:
Assist with special projects as assigned by the CEO.
Identify and implement process improvements to enhance office efficiency.
Required Qualifications:
Bachelor's degree in Business Administration, or a related field, preferred.
Minimum 3-7 years of experience as an Office Manager or in a similar administrative role.
Proven experience in a professional office setting, ideally within the financial services industry.
Exceptional organizational, time management, and multitasking skills.
Excellent written and verbal communication and interpersonal skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
Strong attention to detail and accuracy.
Ability to work independently and as part of a team.
Positive and proactive attitude with a strong client-centric focus.
Automotive Office Manager
Office Manager Job 45 miles from Bay Village
White's 57 Ford is seeking an experienced, hands-on, automotive dealership Office Manager to manage the daily activities of the accounting office, ensure accurate and timely financial reporting, and work closely with the General Manager and other managers to effectively run the dealership and manage expenses.
What We Offer
Medical, Dental & Vision Insurance
A great 401k plan with company match
Paid training for Sales & Service
Paid time off and paid holiday
Flexibility and autonomy
No late nights
The ability to share your opinion, because it matters!
Internal growth and career development opportunities
Responsibilities
Oversee the financial and accounting system and personnel
Manage daily operations of the accounting department, cashiers and receptions
Design, establish, and maintain an organizational structure and staffing
Reconcile the bank accounts for the dealership on a daily basis
Complete all required reports for the corporate office on a regular basis
Prepare monthly budgets and financial statements
Process all insurance claims and liability insurance
Review all financial statements and ledgers, and work with the accounting staff to clear up any discrepancies
Prepare and complete all month end procedures
Prepare all taxes and filing forms with the government
Meet with the department managers to regularly review business matters and develop plans to increase profitability
Ensure all human resources and payroll functions are operational and work cooperatively with the corporate office to handle employee issues as needed
Ensure required HR training is completed
Cross-train in all accounting positions
Qualifications
Previous automotive dealership experience required
Strong communications, customer service, leadership and organizational skills
Excellent analytical ability
High school diploma is necessary; college or advanced degree preferred
Proficiency with payroll software and Microsoft Office applications or the equivalent
Clean driving record & valid driver's license and willingness to travel as necessary
About Us
At White's 57 Ford, we are always on the lookout for talented individuals to be a part of the family; whether you're entry-level or a seasoned professional, we have a place for you here! At White's 57 Ford, we operate on the simple principle that great employees lead to happy customers. Come find out why we are the best place for your next career move.
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.
Automotive Office Manager
Office Manager Job 45 miles from Bay Village
White's 57 Ford is seeking an experienced, hands-on, automotive dealership Office Manager to manage the daily activities of the accounting office, ensure accurate and timely financial reporting, and work closely with the General Manager and other managers to effectively run the dealership and manage expenses.
What We Offer
Medical, Dental & Vision Insurance
A great 401k plan with company match
Paid training for Sales & Service
Paid time off and paid holiday
Flexibility and autonomy
No late nights
The ability to share your opinion, because it matters!
Internal growth and career development opportunities
Responsibilities
Oversee the financial and accounting system and personnel
Manage daily operations of the accounting department, cashiers and receptions
Design, establish, and maintain an organizational structure and staffing
Reconcile the bank accounts for the dealership on a daily basis
Complete all required reports for the corporate office on a regular basis
Prepare monthly budgets and financial statements
Process all insurance claims and liability insurance
Review all financial statements and ledgers, and work with the accounting staff to clear up any discrepancies
Prepare and complete all month end procedures
Prepare all taxes and filing forms with the government
Meet with the department managers to regularly review business matters and develop plans to increase profitability
Ensure all human resources and payroll functions are operational and work cooperatively with the corporate office to handle employee issues as needed
Ensure required HR training is completed
Cross-train in all accounting positions
Qualifications
Previous automotive dealership experience required
Strong communications, customer service, leadership and organizational skills
Excellent analytical ability
High school diploma is necessary; college or advanced degree preferred
Proficiency with payroll software and Microsoft Office applications or the equivalent
Clean driving record & valid driver’s license and willingness to travel as necessary
About Us
At White's 57 Ford, we are always on the lookout for talented individuals to be a part of the family; whether you're entry-level or a seasoned professional, we have a place for you here! At White's 57 Ford, we operate on the simple principle that great employees lead to happy customers. Come find out why we are the best place for your next career move.
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.
Office Manager
Office Manager Job 30 miles from Bay Village
Summary: To ensure the smooth and efficient operation of the office by performing the following duties.
Duties and Responsibilities include the following. Other duties may be assigned.
Oversees all financial aspects of the organization to include accounts payable, accounts receivable and general ledger.
Prepares and processes payroll to include updating records as needed.
Acts as benefits administrator to include completing paperwork and processing updates as needed.
Establishes, implements and updates company policies, procedures and employee handbook.
Inventories and orders office supplies as needed.
Arranges for equipment repairs as needed.
Oversees details of office meetings to include preparing minutes in a timely manner.
Prepares correspondence and office memos in an efficient manner.
Attends seminars, conferences and all meetings as directed.
Performs other related duties as assigned.
Supervisory Responsibilities:
Develops and maintains an effective organization through the selection, training, compensation, motivation, termination and review of assigned employees.
Develops and maintains a program for sound employee relations.
Office Manager
Office Manager Job 12 miles from Bay Village
Job Details Memphis - Cleveland, OH Full Time $45,000.00 Salary/year Description
Office Manager
Hudec Dental
Earn Up To $50,000/Year
WELCOME TO THE BRIDGE BETWEEN YOU AND YOUR NEW BEGINNING
We are in search of a leader that will help create other leaders.
Our Family-owned Private Practice is looking for an Office Manager that has these five NON-NEGOTIABLES: a sense of calling, an ability to communicate with grace, creativity in problem solving, generosity, and consistency. If you feel like you are a leader that has these traits, we want to help you find your new HOME. The Office Manager manages the operations of their dental practice in an efficient manner and leads in the development of their staff, while exceeding patient expectations and an expected level of profitability. This position needs someone whose actions INSPIRE others to DREAM more, LEARN more, and BECOME MORE.
MORE reasons why YOU would LOVE to work with us:
Weekends Off. We encourage family time. Being with your significant other and kids is the key to an everlasting smile, and we know that.
We support your Career Development & Growth with opportunities in our company across various regions.
We are an established organization with an Expert Clinical & Operations Leadership Team focused on giving our patients the best experience.
Offices receive Company Support from departments including: Billing, Marketing, Call Center, Procurement, IT, Facilities, Human Resources, Legal, and more!
Day to Day Operations
Work in concert with HR Department to post and recruit for all open positions.
Interview, hire and train all team members.
Arrange coverage in office due to staff PTO and open positions.
Maintain timely and accurate training checklists for each new hire as well as each tenured team member.
Partner with the Regional Director and H1 Department to handle personnel situations, needs and evaluations.
Process and submit office payroll to Payroll Department.
Drive production, revenue and collection to achieve daily, monthly and annual goals.
Lead the Morning Huddle each morning & monthly team meeting.
Ensure all provider schedules are filled to capacity to maximize office productivity.
Resolve patient concerns and negative reviews in a professional and timely manner.
Maintain compliance with our practice's policies, procedures, objectives, mission and values.
Requirements/Education:
Combination of education/experience normally represented by an associate or bachelor's Degree in a Business-Related Field
Experience
: 2-4 years of prior experience within a management/customer service position, previous healthcare management experience HIGHLY preferred.
Must have strong skills using Microsoft Office products
Must be able to read, write, speak, and communicate friendly and effectively
Must possess the ability to make independent decisions when circumstances warrant such action
Must have excellent listening skills and the ability to ask probing questions
Able to effectively and professionally manage multiple priorities and adapt to change within a fast-paced environment
Our Practice Offers:
Medical & Vision
Internal dental allowance for employees and immediate family
401K with company paid Match
PTO
Paid holidays
Work-life balance/no evenings or weekends
Career advancements
Referral Program
Family-focused culture
COME MAKE YOUR DIFFERENCE WITH OUR PRACTICE!