Customer Success Support Clerk
Office Clerk Job 19 miles from Owensboro
Matrix designs, manufactures, and sells innovative technological products that help keep people safe. Originally focused on the underground coal mining industry, Matrix has expanded into new industrial markets in the United States and globally.
We are currently seeking a Customer Success Support Clerk. This role is responsible for providing exceptional service and support to customers, ensuring their satisfaction with our products and services. This position involves managing inquiries, troubleshooting issues, coordinating with internal teams, and ensuring that customers receive the necessary assistance. This role directly supports the RMA Department, Customer Success and customers directly. This position works in a team environment at our home office in Newburgh, IN. This is not a remote position.
This position reports to the Customer Success Manager.
Duties and Responsibilities
Customer Support: Respond to customer inquiries via phone, email, chat, or other channels in a timely and professional manner.
Issue Resolution: Provide expert assistance to customers by diagnosing and troubleshooting product or service-related concerns. Deliver clear, effective solutions to ensure a seamless and satisfying experience.
Documentation: Maintain detailed records of customer interactions, inquiries, and resolutions in the customer support database. Perform document scans into our system for RMA and Customer Success.
Product Knowledge: Stay up to date with the company's products, services, and processes to effectively assist customers.
Customer Satisfaction: Ensure customer satisfaction by proactively performing Customer Satisfaction Surveys via phone or email.
Collaboration: Work closely with the RMA, Customer Success, Sales, and Technical Support teams to resolve complex issues and provide the best solutions for customers.
Reporting: Track customer success metrics and provide regular reports on customer satisfaction and feedback trends.
Administrative Support: Perform clerical tasks, maintaining records, and other office duties related to customer support.
Escalation Handling: Identify and escalate unresolved issues to the appropriate team member or manager for resolution.
Other: Perform other duties as assigned.
Qualifications & Competencies
Employment Eligibility & Verification:
All applicants must be able to provide proof of eligibility to work in the United States. Employment is contingent upon the successful completion of the I-9 form, as required by federal law. Additionally, candidates will be required to undergo an employment verification process before beginning work. Please note that we do not offer sponsorship for work authorization (e.g., H-1B, TN, or other visas) at this time.
Education: High school diploma or equivalent required.
Experience: Previous experience in customer service, administrative support, or a related field is preferred.
Skills:
Strong communication and interpersonal skills.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Ability to multitask and prioritize effectively.
Problem-solving and troubleshooting skills.
Experience with CRM software (e.g., Salesforce) is a plus.
Attributes:
Detail-oriented with strong organizational skills.
Positive attitude and customer-focused mindset.
Ability to work independently and as part of a team.
Strong time management skills and ability to meet deadlines.
Working Conditions
• The working conditions for this position are in a climate-controlled office setting.
Physical Requirements
The employee is occasionally required to stand, walk and stoop, or crouch. The employee may need to lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Benefits
First day coverage of all benefits - no waiting period
No premium medical, dental and vision insurance - working spouse must take major medical at their place of employment if offered
On-site health clinic
Basic Life (2x annual base salary at no cost)
Optional Life and Accidental Death and Dismemberment (AD&D) insurance
Short-Term and Long-Term Disability insurance (no cost)
401(k) Plan with up to an 8% company match
FSA for Health Care and Dependent Care
10 Paid annual holidays plus vacation time
Educational Reimbursement Program
Scholarship Program
Optional Gym Membership
#LI-Onsite
Membership Clerk
Office Clerk Job 26 miles from Owensboro
Processes member sign ups, renewals and added cards. Instructs members and potential members about membership, warehouse and credit programs. Assists members regarding item availability. Issues replacement and temporary cards, keys credit applications and provides a high level of member service. Processes membership and merchandise returns by members for cash or credit. Writes or keys information for disposition tags on non-saleable merchandise and price adjustments, researches items by computer, gets verification and approvals when necessary, and rings up returns on cash register. Documents customer adjustments performed. Meets with current and prospective members to increase membership sign ups and warehouse sales. Attends and participates in local community events to promote excellent community relations. Contacts expired members to encourage membership renewals.
For additional information about pay ranges, click here.
We offer a comprehensive package of benefits including paid time off, health benefits (medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance), health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), and stock purchase plan to eligible employees.
Customer Success Support Clerk
Office Clerk Job 19 miles from Owensboro
Matrix designs, manufactures, and sells innovative technological products that help keep people safe. Originally focused on the underground coal mining industry, Matrix has expanded into new industrial markets in the United States and globally. We are currently seeking a Customer Success Support Clerk. This role is responsible for providing exceptional service and support to customers, ensuring their satisfaction with our products and services. This position involves managing inquiries, troubleshooting issues, coordinating with internal teams, and ensuring that customers receive the necessary assistance. This role directly supports the RMA Department, Customer Success and customers directly. This position works in a team environment at our home office in Newburgh, IN. This is not a remote position.
This position reports to the Customer Success Manager.
Duties and Responsibilities
* Customer Support: Respond to customer inquiries via phone, email, chat, or other channels in a timely and professional manner.
* Issue Resolution: Provide expert assistance to customers by diagnosing and troubleshooting product or service-related concerns. Deliver clear, effective solutions to ensure a seamless and satisfying experience.
* Documentation: Maintain detailed records of customer interactions, inquiries, and resolutions in the customer support database. Perform document scans into our system for RMA and Customer Success.
* Product Knowledge: Stay up to date with the company's products, services, and processes to effectively assist customers.
* Customer Satisfaction: Ensure customer satisfaction by proactively performing Customer Satisfaction Surveys via phone or email.
* Collaboration: Work closely with the RMA, Customer Success, Sales, and Technical Support teams to resolve complex issues and provide the best solutions for customers.
* Reporting: Track customer success metrics and provide regular reports on customer satisfaction and feedback trends.
* Administrative Support: Perform clerical tasks, maintaining records, and other office duties related to customer support.
* Escalation Handling: Identify and escalate unresolved issues to the appropriate team member or manager for resolution.
* Other: Perform other duties as assigned.
Qualifications & Competencies
Employment Eligibility & Verification:
All applicants must be able to provide proof of eligibility to work in the United States. Employment is contingent upon the successful completion of the I-9 form, as required by federal law. Additionally, candidates will be required to undergo an employment verification process before beginning work. Please note that we do not offer sponsorship for work authorization (e.g., H-1B, TN, or other visas) at this time.
* Education: High school diploma or equivalent required.
* Experience: Previous experience in customer service, administrative support, or a related field is preferred.
* Skills:
* Strong communication and interpersonal skills.
* Proficient in Microsoft Office Suite (Word, Excel, Outlook).
* Ability to multitask and prioritize effectively.
* Problem-solving and troubleshooting skills.
* Experience with CRM software (e.g., Salesforce) is a plus.
* Attributes:
* Detail-oriented with strong organizational skills.
* Positive attitude and customer-focused mindset.
* Ability to work independently and as part of a team.
* Strong time management skills and ability to meet deadlines.
Working Conditions
* The working conditions for this position are in a climate-controlled office setting.
Physical Requirements
The employee is occasionally required to stand, walk and stoop, or crouch. The employee may need to lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Benefits
* First day coverage of all benefits - no waiting period
* No premium medical, dental and vision insurance - working spouse must take major medical at their place of employment if offered
* On-site health clinic
* Basic Life (2x annual base salary at no cost)
* Optional Life and Accidental Death and Dismemberment (AD&D) insurance
* Short-Term and Long-Term Disability insurance (no cost)
* 401(k) Plan with up to an 8% company match
* FSA for Health Care and Dependent Care
* 10 Paid annual holidays plus vacation time
* Educational Reimbursement Program
* Scholarship Program
* Optional Gym Membership
#LI-Onsite
PERMIT CLERK
Office Clerk Job 26 miles from Owensboro
Receives and reviews for completeness and accuracy permit information, documents and fees required for building permits. Issues permits on a daily basis for over-the-counter, mail-in, and online applications. Compiles information and coordinates with multiple agencies to issue Certificates of Inspection and/or Occupancy. Serves as back-up to License Account Clerk. Assists with main phone line, determines nature of the call and refers to the appropriate person(s). Assists with scheduling inspections. Performs other related duties as required.
QUALIFICATIONS:
Ability to learn and operate Munis software system as well as knowledge of Microsoft Word and Excel. Ability to communicate effectively with co-workers, managers, and outside agencies in a courteous and tactful manner by telephone and in person. Ability to produce a high quality and quantity of accurate work. Must be well organized and detail oriented. Ability to understand, coordinate, and initiate multiple directives. Ability to learn policies, programs, and activities of the department and apply to pertinent situations. Basic knowledge of City/County government functions and City/County Ordinances. Must have a high school diploma or GED. Prefer one (1) year of prior secretarial/office experience, and/or formal education. Must have computer experience with Windows applications, Microsoft Office software, and other computer programs.
Dietetic Clerk
Office Clerk Job 26 miles from Owensboro
Dietetic Clerk Workdays/shifts: Varying shifts, days/hours (open availability preferred). More details will be provided during the interview process.
Employment Type: Full-time
Pay Range: $16 per hour - $16 per hour
Working with Sodexo is more than a job; it's a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way.
What You'll Do: As a Dietetic Clerk at Sodexo, you are driven to make an impact in people's lives with good nutritional health. Your passion will raise awareness on healthy living and improve lives.
Responsibilities include:
* Organize the patient/resident's menus to ensure accuracy of diet order, timeliness of meal service and smooth food service operations.
* Insure the production of meal tickets, nourishment labels and production tallies for resident/patient menus.
* Respond to telephone inquiries, maintains all office equipment and supply inventory for nutrition office.
* Attends work and shows for scheduled shift on time with satisfactory regularity
* Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.
What You Bring:
* Successful candidates will be team-oriented, adaptable, reliable, and nurturers of a healthy/safe working environment for all.
* 1 year of food service experience in hospital or extended care facility.
* Additional Requirements: Not Applicable (N/A)
Link to full Job description
What We Offer:
* Flexible and supportive work environment, so you can be home for life's important moments.
* Access to ongoing training/development and advancement opportunities to turn your job into a career
* Full array of benefits that support you and your family's wellbeing, including paid time off, holidays, medical, dental, vision, tuition reimbursement, 401k, discount programs, and more.
* In addition to Sodexo's standard, some locations may offer additional site-specific benefits, including free "shift" meals (and/or allowances/per diems), uniforms, safety shoes, public transportation support and/or parking.
Link to benefits summary
Overall, Sodexo strives to offer comprehensive summaries of our benefits packages and detailed descriptions of the positions candidates are applying for. However, due to the contractual nature of our business, some job duties and employee benefits may vary based on the unit/work location. We encourage you to discuss any questions about Sodexo's benefit offerings during the interview process.
Who we are:
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Should you need assistance with the online application process, please complete this form.
Important Notes
Sodexo
Application Instructions
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
Office Administrator - Japanese Translator
Office Clerk Job 32 miles from Owensboro
> Who We Are North American Lighting Inc., member of the Koito Group of Companies, is the largest tier one automotive exterior lighting manufacturer in North America. As the market share leader in exterior automotive lighting, NAL provides advanced lighting technology, engineering design expertise, and state-of-the-art production capabilities to auto makers based in North America and around the world.
Our Opportunity
North American Lighting (NAL) is looking for an Office Administrator - Translator to join our team. The ideal candidate will provide the office/administrative support for the tool shop, including translation (Japanese to English) accounting, purchasing, human resources, and facility reporting functions.
Essential Duties & Responsibilities
Your Priorities
* Translations between English/Japanese.
* Administers the company's HR policies and programs on a local level.
* Performs staffing function for the facility, and coordinates job offers and hiring with Corporate HR.
* Tracks employee hours in Kronos.
* Leads Activity Committee for local facility.
* Purchases MRO items for facility.
Requirements
Your Background
Must be able to translate English and Japanese, plus:
* Bachelor's Degree in an accounting or business related discipline, plus 2 to 4 years of accounting, human resources, and/or administrative experience OR
* Associate's Degree in an accounting or business related discipline, plus 4 to 6 years of accounting, human resources, and/or administrative experience OR
* High School Diploma or GED, plus 6 to 8 years of accounting, human resources, and/or administrative experience.
Experience in a tool building or a manufacturing environment is preferred.
Salary Range: $65,000 - $75,000
At North American Lighting
Team Member Benefits
Medical, Dental, Vision, Flexible Spending, Health Savings, Charities Local/National, Identity Theft Protection, Critical Illness, Accidental Coverage, Hospital Coverage, Basic Term Life and Voluntary Term Life, Disability, 401 k, Paid Time Off, Company-Sponsored Wellness Program
Diversity at NAL:
The mission of NAL's Diversity Committee is to facilitate NAL's ongoing and continuing efforts to foster a culture and atmosphere of mutual respect, for the benefit of all Team Members from different backgrounds, perspectives, and abilities that represent our communities.
You can learn more about NAL and our opportunities at jobs.nal.com.
#IND1
All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, parental status, sexual orientation, gender identity, age, non-disqualifying physical or mental disability, genetic information, and veteran status or any other characteristic protected by federal, state, or local law.
Requisition ID: 18308
Location: Elberfeld
Courtesy Clerk/Grocery Bagger
Office Clerk Job In Owensboro, KY
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page!
Minimum Position Qualifications:
* Customer Service skills
* Effective communication skills
* Ability to handle stressful situations
Desired Previous Job Experience
* Retail Experience is preferred but not necessary
* Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers
* Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.
* Courtesy Clerk/Grocery Bagger follows best practices for bagging items in various types of bags (reusable/plastic/paper).
* Associate will assist in removing customer's merchandise from bottom of bascart for checkout.
* Courtesy Clerk/Grocery Bagger will offer to help customers with loading bags into their car.
* Perform basic shelf conditioning.
* Inform customers of grocery specials.
* Return merchandise to store shelves.
* Gather bascarts and return them to designated areas.
* Clean spills, collect and pick up trash inside store and parking lot.
* Clean all areas inside and outside of store.
* Handle and assemble seasonal merchandise.
* Understand the store's layout, locate products, and conduct price checks for cashiers.
* Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
* Adhere to all food safety regulations and guidelines.
* Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
* Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
* Adhere to all local, state and federal laws, and company guidelines.
* Must be able to perform the essential functions of this position with or without reasonable accommodation.
Office Coordinator
Office Clerk Job 42 miles from Owensboro
Performs a full range of administrative support duties, including cashier (if applicable), balancing cash receipts, preparing bank deposits, Farm Plan, and credit card receivable.
Responsibilities
Sales Responsibilities
Scan documents and load them into Sales Workflow.
Run cards and complete customer signatures for sales.
Utilizing checklist, verify that all sales documents are included in each deal.
Complete and mail monthly thank you notes to customers.
Aftermarket Responsibilities
Assist the Support Center with making monthly customer calls for the Internal and SATISFYD Surveys.
Provide backup and support for Parts and Service on an as needed basis.
Job Trainer for any new office coordinators.
Receives and refers visitors and telephone callers, ensuring these individuals are directed to the proper parties within the dealership or delegates this duty to another when needed.
Prepares bank deposits and balances cash receipts, Farm Plan and credit cards.
Distribute all inter/intra company mail.
Monitor and stock office, cleaning, and vendor supplies.
Provide invoices, reports, or other documents as needed for sales, parts, or service department.
Maintain office equipment in working condition.
Maintain petty cash records.
Support management in the pursuit of corporate policies, plans, goals, and long-term objectives.
Foster a great place to work environment, encouraging accountability, open communication, teamwork, and a commitment to serving the customer.
Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
Ensure that company's reputation and image in the community is consistent with Hutson Inc. Core Values
Qualifications
3-5 years of clerical experience is required.
High School Diploma is required.
Detail oriented.
Proficient knowledge of database software and computer application systems.
Ability to use standard desktop applications such as Microsoft Office and internet functions.
Strong organizational, interpersonal, analytical and communication skills.
Knowledgeable of basic accounting concepts and principles.
Valid Driver's License preferred.
Additional requirements
General Physical Requirements:
Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Reaching, Standing, Walking, Lifting, Fingering, Grasping, Feeling, Talking, Hearing, and Repetitive Motions.
Visual Acuity:
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading; visual inspection involving small defects, small parts and/or operation of machines (includes inspection); using measurement devices; and/or assembly of fabrication of parts at distances close to the eyes.
The worker is required to have visual acuity to determine the accuracy, neatness, thoroughness of work assigned or to make general observations of facilities or structures.
Benefits
Competitive wage paid bi-weekly
401(k) plan with company match
Healthcare (medical, dental, vision)
Company-paid term life insurance plus Accidental Death & Dismemberment (AD&D)
Company-paid short-term disability
Health Savings Account (HSA) with company match
Flexible Spending Account (FSA)
Paid Time Off (PTO)
Paid holidays
Uniform allowance
Employee referral bonus
Employee discounts
Dependent Care Assistance Plan
Employee Assistance Program
Wellness Program
On-the-job training & skills development
Working Conditions
Cash Management: The process of collecting and managing cash flows.
CISCO Phone System: Knowledge and use as it relates to a specific job.
Equip: Knowledge and use as it relates to a specific job.
Hutson Cultural Values
Attitude: The employee displays a positive and cooperative attitude about his/her job role, assigned work, and the organization.
Collaboration: The ability and willingness to communicate, cooperate and effectively work with co-workers, managers, and customers.
Customer Focus: Brings a "customer-centric" focus in all that they do. The employee enhances the experience for the customer and embraces the customer focused culture.
Urgency: Responding quickly and effectively to the needs of others, meeting important deadlines and completing important tasks in the assigned time frame.
Message Management: Ability to get accurate and complete messages to the correct person in a timely and efficient manner.
#ca-administrative-clerical
Dietetic Clerk
Office Clerk Job 26 miles from Owensboro
**Workdays/shifts** **_:_** Varying shifts, days/hours (open availability preferred). More details will be provided during the interview process. **Employment Type:** Full-time **Pay Range:** $16 per hour - $16 per hour
Working with Sodexo is more than a job; it's a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way.
**What You'll Do:** As a Dietetic Clerk at Sodexo, you are driven to make an impact in people's lives with good nutritional health. Your passion will raise awareness on healthy living and improve lives.
**Responsibilities include:**
+ Organize the patient/resident's menus to ensure accuracy of diet order, timeliness of meal service and smooth food service operations.
+ Insure the production of meal tickets, nourishment labels and production tallies for resident/patient menus.
+ Respond to telephone inquiries, maintains all office equipment and supply inventory for nutrition office.
+ Attends work and shows for scheduled shift on time with satisfactory regularity
+ Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.
**What You Bring:**
+ Successful candidates will be team-oriented, adaptable, reliable, and nurturers of a healthy/safe working environment for all.
+ 1 year of food service experience in hospital or extended care facility.
+ Additional Requirements: Not Applicable (N/A)
Link to full Job description (**********************************
**What We Offer:**
+ Flexible and supportive work environment, so you can be home for life's important moments.
+ Access to ongoing training/development and advancement opportunities to turn your job into a career
+ Full array of benefits that support you and your family's wellbeing, including paid time off, holidays, medical, dental, vision, tuition reimbursement, 401k, discount programs, and more.
+ In addition to Sodexo's standard, some locations may offer additional site-specific benefits, including free "shift" meals (and/or allowances/per diems), uniforms, safety shoes, public transportation support and/or parking.
Link to benefits summary (*********************************************************************************************************************
_Overall, Sodexo strives to offer comprehensive summaries of our benefits packages and detailed descriptions of the positions candidates are applying for. However, due to the contractual nature of our business, some job duties and employee benefits may vary based on the unit/work location. We encourage you to discuss any questions about Sodexo's benefit offerings during the interview process._
**Who we are:**
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Should you need assistance with the online application process, please complete this form (******************************************************************* .
Outpatient Office Coordinator - Evening
Office Clerk Job 19 miles from Owensboro
Evening Outpatient Office Coordinator Brentwood Springs, part of Lifepoint Behavioral Health, nationally known healthcare organization with diversified delivery network with facilities from coast to coast, seeks passionate, patient-centric, and goal-oriented team members. We specialize in compassionate behavioral health services, including crisis stabilization, inpatient care, and outpatient treatment for acute mental health and substance use treatment. Our philosophy is built on a psychosocial model of care to decrease suicide rates, decrease addiction-related deaths, reverse the decline in life expectancy, and improve productivity in the communities we serve. We offer a collaborative work environment, competitive compensation, and flexible scheduling so you can focus on what matters-providing quality patient care. Join our team in Newburgh, Indiana, to build a career that touches lives.
Benefits
* Affordable medical, dental and vision plans provided to meet the needs of full employees and their families
* Up to 16 days of PTO for full time employees
* 6 paid holidays for full time employees
* Tuition reimbursement
* 401(k) retirement plan
* UKG Wallet - We've partnered with UKG Wallet, a voluntary Earned Wage Access benefit, to offer employees access to their pay on their own schedule.
What you will do in this role
* Coordinator ensures that office operations and programming in the outpatient department operate efficiently and professionally while providing a high standard of customer satisfaction.
* Coordinator ensures outpatient programs are compliant with all laws, rules and regulations of federal and state licensing agencies, as well as TJC standards for quality care.
* Coordinator oversees the work performance of the non-clinical outpatient staff.
* Coordinator oversees the office processes and procedures to ensure a quality patient experience.
Qualifications
* High school degree or equivalent preferred.
* Valid driver's license preferred.
* CPR certification and Crisis Prevention Training (CPI) within 30 days of employment and prior to any patient contact.
* Previous experience on an inpatient unit preferred. Must have experience with clerical duties.
Clerk - Front Office
Office Clerk Job 26 miles from Owensboro
Why Bally's? Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.
With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally's also has rights to developable land in Las Vegas post the closure of the Tropicana.
Upon completion of the announced merger with The Queen Casino & Entertainment Inc. ("Queen"), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally's jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally's portfolio. Bally's will also become the successor of Queen's significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT)
Responsibilities:
* Able to correctly and procedurally, answer all incoming telephone calls in a prompt and courteous
manner using service standards.
* Accurately process all reservations received from all sources offered to guests to include hotel,
special events and concerts.
* Accurately and promptly connect all administrative or guest calls in a timely manner.
* Accurately and efficiently update and verify all information received with regard to travel agents,
group records, sold out dates, special rate dates, minimum sales, etc.
* Accurately process credit card charges to be applied towards reservations.
* Maintain awareness of all marketing promotions, special events, general facility information and
hotel rates and specials to insure efficient distribution of information to our guests.
* Works with both lodging & gaming systems in processing reservations.
* Effectively offers guests alternative options on reservations when initial request cannot be
fulfilled.
* Effectively handles customer disputes to the best of their ability and directing guest disputes to
the appropriate source when necessary.
* Research and accurately prepare request for "comps" when necessary.
* Must be able to stand and walk for prolong periods of time (7+ hours).
* Able to register guests correctly and procedurally in accordance to established service standards.
* Obtain appropriate amount of credit/payment for guests stay.
* Issue room keys to registered guests.
* Able to settle/close out guest accounts correctly and procedurally upon their departure.
* Able to correctly and procedurally close out shift at the end of their shift.
* Must be able to lift up to 25 lbs.; and be able to, walk, push, pull, grasp, reach, stoop, bend, twist
and climb up and down stairs.
* Knowledgeable of the Indiana Gaming regulations as well as the company's internal controls,
policies, and procedures.
* Always follow the Company Service Standards model.
* Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and
weekends.
* Other duties may be assigned at any time.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The
requirements listed are representative of the knowledge, skill, and/or ability required. All Employees must be
knowledgeable to all Company policies and procedures, including fire and safety regulations. Must have
working knowledge of computers.
What's in it for you:
* Competitive Salary with annual performance reviews
* Comprehensive health coverage plan that includes medical, dental, and vision
* 401(K)/ Company Match
* Access Perks and Childcare discounts
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Let Bally's Bet on You - We can't wait to meet you!
Outpatient Office Coordinator - Evening
Office Clerk Job 19 miles from Owensboro
Evening Outpatient Office Coordinator
Brentwood Springs, part of Lifepoint Behavioral Health, nationally known healthcare organization with diversified delivery network with facilities from coast to coast, seeks passionate, patient-centric, and goal-oriented team members. We specialize in compassionate behavioral health services, including crisis stabilization, inpatient care, and outpatient treatment for acute mental health and substance use treatment. Our philosophy is built on a psychosocial model of care to decrease suicide rates, decrease addiction-related deaths, reverse the decline in life expectancy, and improve productivity in the communities we serve. We offer a collaborative work environment, competitive compensation, and flexible scheduling so you can focus on what matters-providing quality patient care. Join our team in Newburgh, Indiana, to build a career that touches lives.
Benefits
Affordable medical, dental and vision plans provided to meet the needs of full employees and their families
Up to 16 days of PTO for full time employees
6 paid holidays for full time employees
Tuition reimbursement
401(k) retirement plan
UKG Wallet - We've partnered with UKG Wallet, a voluntary Earned Wage Access benefit, to offer employees access to their pay on their own schedule.
Position Details
What you will do in this role
Coordinator ensures that office operations and programming in the outpatient department operate efficiently and professionally while providing a high standard of customer satisfaction.
Coordinator ensures outpatient programs are compliant with all laws, rules and regulations of federal and state licensing agencies, as well as TJC standards for quality care.
Coordinator oversees the work performance of the non-clinical outpatient staff.
Coordinator oversees the office processes and procedures to ensure a quality patient experience.
Qualifications Qualifications
High school degree or equivalent preferred.
Valid driver's license preferred.
CPR certification and Crisis Prevention Training (CPI) within 30 days of employment and prior to any patient contact.
Previous experience on an inpatient unit preferred. Must have experience with clerical duties.
Insurance Clerk
Office Clerk Job 38 miles from Owensboro
Responsibilities:
Manages all aspects of accounts receivable collections for clinics
Follows up on claim status and resolves denials
Monitors collections
Resolves billing issues and addressing inquiries from patients and clinical staff
Miscellaneous clerical duties as assigned
Qualifications:
High school diploma, General Equivalency Diploma (GED)
At least 1 year of experience preferred
Benefits Offered:
403(b)
403(b) matching
Health Insurance
Dental Insurance
Vision Insurance
Flexible Spending Account
Health Savings Account
Short Term Disability
Cancer, Accident, Critical Illness, Hospital Indemnity
Paid Vacation Time
Paid Sick Time
Wellness Plan
"Weekdays 7:30 am - 4:00 pm
Office Administrator
Office Clerk Job 19 miles from Owensboro
Service Center Newburgh IN Caliber Collision has an immediate job opening for an Office Administrator to perform all-purpose duties, which may include, but not limited to assisting with providing the front office teammates with the necessary tools, training and information to effectively perform their job, providing accurate and timely payroll and HR-related administration and recordkeeping for all center associates, maintain Accounts Receivables, Accounts Payable accounts and Cash Handling procedures to company standards, and provide a world class customer experience to all customers by ensuring center's consistent application of all Caliber Standard Operating Procedure's through ongoing training and monitoring.
BENEFITS OF JOINING THE CALIBER FAMILY
* Benefits from day one: Immediately eligible for medical, dental and vision
* Industry Comparable Pay - Paid weekly and eligible for overtime
* Paid Vacation & Holidays - Can begin accruing day 1
* Career growth opportunities - we promote from within!
* A career for life: You'll gain hands-on experience within a production shop.
REQUIREMENTS:
* 2+ years of experience within a customer facing environment
* 1+ years of experience with Accounts Payable, Accounts Receivable and Payroll (Preferred)
* Must have a valid driver's license and be eligible for coverage under our company insurance policy
ABILITES/SKILLS/KNOWLEDGE
* Effective verbal and written communication skills
* Ability to navigate multiple software systems, i.e., Microsoft Office Suite
* Work through competing priorities and adapt easily to a fast-paced environment
* Ability to provide personable, friendly customer service to internal and external customers
Caliber is an Equal Opportunity Employer
Receptionist/Call Center Float (Requires travel to all clinics)
Office Clerk Job In Owensboro, KY
Full-time Description
Join Our Team as a Receptionist/Call Center Float! Day Shift: Monday - Friday (Day Shift)
We are seeking a friendly, detail-oriented, and adaptable individual to join our team! This is a full-time, float position that requires travel to other clinics as needed for coverage. We provide mileage reimbursement for travel outside of normal daily commutes to your base location. If you're passionate about providing exceptional patient care and enjoy a fast-paced environment, we'd love to hear from you!
Why Work With Us?
We value our employees and offer a comprehensive benefits package, including:
Full Benefits: Medical, dental, and vision insurance.
Retirement Savings: 401(k) plan with employer contributions.
Work-Life Balance: Enjoy a Monday-Friday schedule, 10 paid holidays, and generous PTO.
Mileage Reimbursement: Paid mileage for travel outside your regular commute.
Summary of Duties
As a Receptionist/Call Center Float, you'll be the first point of contact for patients, ensuring a welcoming and efficient registration process. This role involves greeting and checking patients in and out, verifying information, collecting payments, and maintaining organized records.
Essential Responsibilities
Patient Interaction:
Greet patients promptly and courteously at each visit.
Assist new patients with registration and review their information for completeness.
Verify and update patient information using the Kiosk System.
During and After Appointments:
Schedule follow-up appointments according to clinic protocols.
Make return appointments, provide slips, and complete patient check-outs in the system.
Administrative Tasks:
Balance the cash drawer and tally copays for daily encounter reports.
Run end-of-day reports on check scanners and credit card machines.
Scan and file patient information into the EMR system.
Monitor the waiting room for patient flow and keep the area neat and orderly.
Additional Responsibilities:
Answer incoming calls and take accurate messages.
Distribute incoming faxes and send outgoing faxes.
Provide coverage for other employees as needed.
What We're Looking For
We're seeking a team player who is:
Flexible and adaptable to clinic needs.
Excellent in communication and customer service.
Detail-oriented and organized.
Ready to Apply?
If you're looking for a rewarding career with full benefits, day-shift hours, and opportunities to make a difference in patient care, apply today! Join our team and become a vital part of creating a welcoming and efficient experience for our patients.
Requirements
EDUCATION AND/OR EXPERIENCE: High School graduate or equivalent. One year of related work experience preferred. Excellent guest service, communication and multi-tasking skills required. At times, you will need to be able to perform under pressure and emergency conditions. Will require both mental and physical flexibility to meet the dynamic demands of the healthcare environment. Requires decision-making capacity within the parameters of the organization's policies/procedures and current standards of care. Must have a valid drivers license and be willing to submit a background check and oral drug screen.
SOFTWARE SKILLS: Experience with eClinical Works is a plus.
WORKING CONDITIONS:
Normal office environment with occasional evening or weekend work
Periodic local, state and national travel; travel between Health Center and Administrative Sites
Physical Demands: Lifting, bending, reaching, pushing, carrying, sitting, vision corrected in normal range, hearing corrected in normal range
Hazardous Conditions: Exposure to infectious diseases; potential exposure to physical violence
Machines, equipment, tools and supplies used: computer, postage machine, fax, copier, calculator, multi-line phone system
ADA REQUIREMENTS: Constant interpersonal skills, teamwork, customer service, reading, speaking, writing and understanding English, and problem analysis. Frequent creativity, mentoring, presentations/teaching. Frequent decision making and independent judgment or action. Frequent keyboarding, sitting, standing, hearing and talking. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ORGANIZATIONAL DISCLAIMER: Job descriptions are designed to outline primary duties, responsibilities and qualification requirements, and should not limit additional duties and responsibilities as assigned. It is our expectation that each employee offers their services wherever and whenever deemed necessary to ensure the success of the organization.
As an Equal Opportunity/Affirmative Action Employer, RHCA, does not discriminate on the basis of race, color, sex, national origin or ancestry, religion, marital status, age, disability status, veteran status or any other reason prohibited by law.
Salary Description $15.75-$16.50
Receptionist
Office Clerk Job In Owensboro, KY
At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to be a part of H&R Block!
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
Receptionist
Office Clerk Job In Owensboro, KY
Great Clips relies on a team approach to ensure a great experience, beginning from the moment of check in to the salon until the customer has concluded their service. The actions below will ensure the customer will return to the salon again and again.
What are salon owners looking for in a great Receptionist?
* Warmly greet customers
* Communicate and educate the customer on Great Clips processes, Online Check-in and the Wait Time Monitor
* Process transactions and issue receipts
* General knowledge of retail products and the ability to make recommendation
* Manage the flow of customers between check in and the service
* Maintain cleanliness and sanitation of the front desk and lobby area
* Manage answering phone
* Inform customers about services
* Update customer records with contact information
* Assist stylists in maintaining salon cleanliness and sanitation
* Commitment to work a flexible schedule, including peak times
* Dedication to great customer service
* Ability to work in a fast-paced environment
* Ability to efficiently and effectively resolve customer issues
Sounds good, right? Then the salon owner wants to hear from you! Do what you love doing with a great brand. Join a Great Clips salon team today.
Business Office Coordinator - Owensboro
Office Clerk Job In Owensboro, KY
Job Details Entry Owensboro, KY Part Time/PRN High School/GED $16.00 - $18.00 Hourly NoneDescription
Ensures smooth operation of the clinic's administrative functions, including client intake, scheduling, and general office support with an emphasis on exceptional customer service in a compassionate and professional manner.
Essential Functions:
Oversee day-to-day administrative tasks, ensuring the clinic operates efficiently
Manage patient intake process, including verifying insurance, completing necessary forms, and entering patient data into the electronic health record system
Coordinate patient appointments and manage scheduling to ensure optimal workflow and minimal wait times
Answer phones, respond to inquiries, and direct calls to appropriate staff or clinicians
Maintain a clean and welcoming office environment
Greet clients and visitors in a friendly and professional manner, ensuring they feel comfortable and informed
Provide general information to clients regarding clinic policies, services, and resources
Ensure that patient confidentiality is always maintained per HIPAA guidelines
Support management with clerical tasks such as filing, photocopying, and data entry
Assist with special projects and other duties as needed including back-up for other staff.
Participation in skill enhancement activities.
Qualifications
Education and Experience:
High school diploma/GED
Familiarity with mental health services preferred
Knowledge and Skills:
Good knowledge of general office practice and business English
Excellent organizational, multitasking, and time management skills
Strong proficiency in office software (experience with electronic health record systems preferred)
Strong customer service skills
Ability to type at the rate of no less than 40 words per minute.
Compassionate and empathetic demeanor, with a commitment to maintaining a positive, respectful, and professional atmosphere.
Part-time Receptionist
Office Clerk Job 26 miles from Owensboro
Expressway Dodge in Evansville, Indiana is seeking a PART-TIME RECEPTIONIST to add to our team.
***This is the perfect position for the Stay-at-home Mom, Retiree, high school or college student.***
<<<< The Receptionist is the first contact to greet visitors by phone and in person. The Receptionist will primarily answer a multi-line telephone system and greet visitors in a timely, pleasant, and professional manner and provide information and assistance to other departments as needed. >>>> Responsibilities
Answer all incoming calls according to company policy and proper telephone etiquette
Direct telephone call to the appropriate parties as necessary
Additional administrative responsibilities
Operate an advanced phone system with extensive capabilities
Handle multiple lines while remaining professional and courteous
Qualifications
High School Diploma or equivalent.
Must have general computer knowledge.
Will have excellent interpersonal, verbal, and written communication skill.
Must be punctual, with solid time-management skills.
Professional appearance and work ethic.
*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment* Expressway is an equal opportunity employer. The Expressway family of dealerships are all locally owned and operated. Our goal is to provide a superior quality sales and service experience to our customers and a flexible, family-friendly environment to our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
Weekend Receptionist- Brookside Village
Office Clerk Job 46 miles from Owensboro
Brookside Village is hiring a Part-Time Weekend Receptionist!! 8AM-4PM Saturday and Sunday! Weekly and Daily pay available! CarDon & Associates is now seeking an Receptionist. The Receptionist provides clerical assistance to administrative staff and department heads when needed, screens visitors, operates the telephone systems to answer calls and direct them to appropriate personnel, and manages office equipment and supplies. We are an Indiana-based and family-owned provider of senior living options and lifestyle support services, ranging from independent living and assisted living to skilled nursing and memory care. When we adopted the professional approach to service and team approach to caregiving, we know that family is always first. Come work for the best and join the Heart of the CarDon family of care!
EDUCATION, QUALIFICATIONS, CREDENTIALS: Must be a High School Diploma or GED is required, and at least six months experience as a receptionist, preferably in a health care setting. Has good typing skills and computer experience. Has cheerful personality and pleasing phone voice.
RESPONSIBLE TO: Health Facility Administrator, or Business Office Manager.