What is an office assistant and how to become one

Updated January 8, 2025
4 min read
Quoted Expert
Anne McConnell Ph.D.
introduction image

An office assistant provides administrative support to an organization or an individual. They are responsible for answering phones, scheduling appointments, greeting visitors, managing files and documents, and performing general office duties. They may also be involved in coordinating events, making travel arrangements, and assisting with bookkeeping and payroll. An office assistant must have excellent organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.

What general advice would you give to an Office Assistant?

Anne McConnell Ph.D.

Professor, West Virginia State University

I would say it's important to be very attentive to the way you communicate with your employers, managers, and co-workers. Even sending an e-mail can be an opportunity to demonstrate your professionalism and communication skills. Some people think that no one knows how to write anymore, or how to communicate in a professional way. I don't think that's true. But we don't always think about how our writing can be a tool to communicate our competence and seriousness. If you know how to write and communicate professionally-which college grads do-then make sure to demonstrate that in the workplace.
ScoreOffice AssistantUS Average
Salary
2.5

Avg. Salary $31,517

Avg. Salary $59,228

Stability Level
6.6

Growth Rate -5%

Growth Rate 0.3%

Diversity
6.4
Race

American Indian and Alaska Native 1.12%

Asian 8.35%

Black or African American 10.13%

Hispanic or Latino 20.97%

Unknown 4.80%

White 54.64%

Gender

female 82.70%

male 17.30%

Age - 50
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 50
Stress Level
6.6

Stress level is high

7.1 - high

Complexity Level
4.3

Complexity Level is basic

7 - challenging

Work Life Balance
7.1

Work Life balance is good

6.4 - fair

What are the pros and cons of being an Office Assistant?

Pros

  • Potential for career advancement

  • Develop organization and time management skills

  • Variety of tasks and responsibilities

  • Regular work schedule with weekends off

  • Chance to work in a team environment

Cons

  • Repetitive tasks can become tedious

  • High stress environment at times

  • Low pay or limited benefits

  • Sitting for long periods of time

  • Limited opportunities for remote work

Office Assistant career paths

Key steps to become an office assistant

  1. Explore office assistant education requirements

    Most common office assistant degrees

    Bachelor's

    42.4 %

    High School Diploma

    22.3 %

    Associate

    21.8 %
  2. Start to develop specific office assistant skills

    Skills
    ascdesc
    Percentages
    ascdesc
    Data Entry15.75%
    Patients13.83%
    Customer Service9.33%
    Telephone Calls6.83%
    Scheduling Appointments6.14%
  3. Complete relevant office assistant training and internships

    Accountants spend an average of 1-3 months on post-employment, on-the-job training. New office assistants learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an office assistant based on U.S. Bureau of Labor Statistics data and data from real office assistant resumes.
  4. Gain additional office assistant certifications

    Office assistant certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific office assistant certification, having one may help you stand out relative to other applicants.

    The most common certifications for office assistants include Certified Nurse Assistant (CNA) and Medical Assistant.

    More About Certifications
  5. Research office assistant duties and responsibilities

    • Manage filing, photocopying, collating, and faxing public and seal case documents.
    • Manage CI s SharePoint pages and serve as CI s subject matter expert on SharePoint working groups.
    • Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
    • Compile payroll records, detect and reconcile discrepancies, accurately report outcomes using QuickBooks.
  6. Prepare your office assistant resume

    When your background is strong enough, you can start writing your office assistant resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on an office assistant resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose From 10+ Customizable Office Assistant Resume templates

    Build a professional Office Assistant resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Office Assistant resume.
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  7. Apply for office assistant jobs

    Now it's time to start searching for an office assistant job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How Did You Land Your First Office Assistant Job

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Are you an Office Assistant?

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Average office assistant salary

The average Office Assistant salary in the United States is $31,517 per year or $15 per hour. Office assistant salaries range between $24,000 and $41,000 per year.

Average Office Assistant Salary
$31,517 Yearly
$15.15 hourly

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How do office assistants rate their job?

5/5

Based On 1 Ratings

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Office Assistant reviews

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A zippia user wrote a review on Feb 2024
Pros

Good work life balance, low stress and responsibility

Cons

Low pay, lack of progression


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A zippia user wrote a review on Dec 2022
Pros

Writing a message,Organizing receipts and expenses and sending them out when needed

Cons

Failure to comply with working hours, theft and fraud,


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A zippia user wrote a review on Aug 2020
Pros

It my passion to help people in need. It makes me feel good to see people the Youth do well in the life

Cons

I don't like to see anyone stuck in between and not being helped.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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